Mitsis Rodos Maris

Staff very friendly and happy-first time to Greece-because of the resort/staff we will be returning-We stayed in “The Villa” and it was absolutely amazing.

Property was very clean. Would not rate it a 5* as it needs a major upgrade which i believe is happeing for next year. Had no problems with food was something to eat everyday. The pan asia is really good and you can order asuch as you want. The greek brunch is good also and the greek a la carte. Pool areas do need some tlc, but i think everything as been put on hold for the refurb. The area around isnt great not much to do but their are buses taking you to lindos which is worth a visit and to rhodes town. Overall had agreat holiday and i think this hotel will be amazing once been refurbished. One of the villas was ready and it looked amazing Overall had a good holiday.

Polite and friendly staff. Great room and comfy bed, loved the balcony with sea view. Meal options were tasty and varied.

Recently stayed at this resort as part of a 10yr anniversary so we had around 30+ of us staying in the hotel. Although prior to arriving there was a lot of liasing with the staff at the hotel it seemed they were a bit overwhelmed with having so many guests from one party. Food was average - desserts and the Greek restaurant served the best food. Having been to several different all inclusives previously, this is the first where you had to book for lunch, there wasn’t much leeway there either despite most tables being empty. The manager and check in staff and bell boys were lovely, the staff in some of the restaurants and in particular the ice cream parlour were rude - you almost felt bad asking her for an ice cream. There were no pool activities whilst we were there during the day. The entertainment in the evening was also average. Rooms could do with a little renovation. Overall I wouldn’t say it’s a 5star but probably more 3 to 4 star.

On arrival the hotel & reception felt very inviting, but sadly that’s where it ended. The rooms were okay, cleaned daily but in need of refurbishment. The buffet food was standard for an all-inclusive, though repetitive. The à la carte restaurants were much better—less hectic and more enjoyable. Disappointingly, there was little daytime activity. We never saw staff by the pool engaging guests or promoting activities. The pool itself was odd—shallow on one side but dropping to over 3 meters on the other, which may explain the lack of pool games. The sunbeds were uncomfortable metal mesh; they shifted when you sat and often slipped if they didn’t catch properly. The best part of the hotel was the staff. The pool bar team were fantastic, always friendly and hardworking, as were those tidying up around the grounds. The main bar staff were equally great, especially a cheerful lady whose name I didn’t catch. Special mention to Simon, the manager, who was always happy to chat. He mentioned a major refurbishment is planned, and if the villa he showed us is any indication, it will be a huge improvement, but no doubt this will affect the pricing

What a stunning resort and wonderful holiday. We had a fabulous 10 day holiday, great swimming pools often with loungers available later on in the day. Beach a few minutes walk across the road at the bottom of the resort. Would be better if people weren't allowed to save loungers. We arrived at the beach most days by nine and had to search for loungers available for the three of us as others had saved with towels, some didn't show up til midday. Main restaurant had a wonderful selection of food and then there were themed restaurants, you had to book, we chose the Greek restaurant and ate well. Staff were so friendly and helpful. Room was adequate for the three of us, a double and a two singles in the same room with ensuite bath/shower and balcony. Coffee/tea and fridge refilled daily with water, soft drinks, beer and wine.

Good

If you want to go into main town and you dont drive you will suffer on them buses. Hotel prices are ridiculous, buffet food is terrible. Staff arent very friendly. The room is not luxury in any way.

Stay at Mitsis Rodos Maris was great. We felt welcomed thanks to a very nice and profesionnal staff. Especially with Dorian in the restaurant and Angie and Teo for the different activities. Will gladly recommend.

A five star property trying to be 3* Good location , great views. So great when it was first constructed I guess. But a lot of issues. Good things first. Drinks place near main reception is very good and cooler than the rest of the hotel. AC in room good WiFi ok. They stock the minibar free which is good. Arranged like a Greek village with well kept gardens , pool and ambience. Now the rest. Firstly the reception staff need to be reasonably knowledgeable about hotel and surroundings etc. they don’t seem to know or not care. Generally most staff seemed a bit fed up ; some were good. Can’t get sun beds if delayed even a bit. Either by pool or by beach! Can’t get reservation easily at restaurants esp the Asian one. We tried online and at reception many times ; apparently you need to book it before you even get there ; which we were told after we got there! Oh well! The buffet room is very warm and uncomfortable; not sure if it’s AC or because there is a grill station there. Food is ok in parts. A bit hit and miss. Certainly not “wow”. Perhaps because of overtourism ( including us!) most Rhodians ( I checked!) were apathetic towards tourists. Different experience to other Greek islands. Sound like first world problems but if you are advertising as five star the expectations are high!

Really lovely family hotel with great facilities for all ages.

The hotel its self was ok, the rooms were equipped with all we needed. The food was wonderful and plenty of choice. We did not have any room cleaning or fresh towels and toilet roll for the first 3 days. I called reception and they agreed to send housekeeping! No apology! An hour later another call! We were waiting to get showered to attend a wedding. Another call and some stern words and finally someone came. We generally found the reception staff very unhelpful. Other than that we had a nice holiday but unfortunately, I don’t think we would go back to this hotel.

Overall nice resort . Not much entertainment and booking restaurants was a little difficult due to capacity . Clean spaces and good food overall . Room and bathroom clean.

Thoroughly enjoyed our stay, lots of dining options with great food and excellent service. Also fabulous range of drinks and cocktails with attentive bar and waiting staff. The only only downfall was the cleaning of room each day was a little poor, forgetting basics such as toilet roll and the ants were persistent. It was also a struggle to get a seat in the evenings to watch the live entertainment, which was also really good.

The staff at this hotel were amazing and couldn’t do enough to help you. The food was excellent - so much choice and superb quality. The drinks were great too. Lovely relaxing holiday!

The hotel is not a 5 stars hotel, it is very old and look very bad. The reception wasn’t available even though we called 3 times at different times. The service wasn’t good at all- they didn’t explain anything about the hotel in our arrival, the forgot to give us bracelets, and everything was really bad.

Good facility, friendly personal and good food

Excelente servicio

Not as expected for a 5* hotel. Website misleading for menus. Creparie isn’t fully open yet so no waffles, basic crepe with choc or jam option. Pizzeria only a slice plain cheese. Pita gyros corner only two options of pork or falafel. Drinks - they do not follow the menu, over half not available. Incredibly frustrating as I’m can’t drink alcohol and there was only 2 mock tails out of the entire list with no reason why others not available. Room - not properly cleaned. Massive ant problem. Tested if the cleaners do clean the room by leaving a little bit of suncream on the floor - this wasn’t cleaned all week. The most unaceptable part was despite having “do not disturb” sign on door, on MULTIPLE occasions staff unlock the door and let themselves on. My partner was in the shower, I just got out the shower. We didn’t request maintenance, or anything. They just let themselves in!! (door was locked!)!We complained multiple times to reception and this wasn’t resolved and no one came back to us. Complete invasion of privacy and totally unacceptable. There was probably more times they let themselves in when we weren’t in the room! Rooms also very noisy. Pool loungers falling apart. The pool is salt water from the sea which is unpleasant. Okay for around 20 mins only. Perks include parking area. Most (not all) staff that speak English well enough are friendly and food is good. Overall not a 5* experience. More like 3* . Good enough for basic holiday, just not 5*.

Assistance for disabled guests, very helpful.