What do past guests say about Porto Platanias Beach Resort & Spa?

Porto Platanias Beach Resort & Spa is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Porto Platanias Beach Resort & Spa

Name: Porto Platanias Beach Resort & Spa
Address: Platanias, Platanias, Nomós Chaniás, Crete, Greece, 73014, Platanias, Crete, 73014, Greece
Rating: 8.4

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8.4

/10

Very Good

234 reviews

What Guests Say About Their Stay

Laura

10.0

/ 10

We came back for a second year with our 2 boys and loved our stay yet again. We were given a free upgrade to a superior family mezzanine room which was a fab start to the stay. Our balconies overlooked the harbour, our favourite pool and the mountains behind. The breakfast buffet was a highlight, as it was last year, the pools were always accessible and never overcrowded and the safety of the resort meant we were never worried about the boys (10 and 12) going between beach and pool. The room was ideal for our family. The hotel is situated in the middle of loads of family friendly restaurants all serving delicious food and we were able to rent a car for the day easily, with access to the hotel’s free parking also.

Rosina

10.0

/ 10

Pool in the room was great!!! Staff is excellent. Amaryllis was so helpful and kind. She was so patience in booking our excursions. The only thing I would like to see if blue walls or tiles around the outdoor pool in our room. The beige is blah but otherwise we had a ball.

Susan

10.0

/ 10

Beautiful property. Very clean. All staff extremely helpful and polite. Looking forward to returning!

In the Area

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Platanias, Platanias, Nomós Chaniás, Crete, Greece, 73014

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

Porto Platanias Beach Resort & Spa is a resort is located at Platanias. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Porto Platanias Beach Resort & Spa

Platanias, Platanias, Nomós Chaniás, Crete, Greece, 73014

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Location
Porto Platanias Beach Resort & Spa is a resort is located at Platanias.

About Porto Platanias Beach Resort & Spa

From business event to corporate gathering, Porto Platanias Beach Resort & Spa provides complete services and facilities that you and your colleagues need.

Porto Platanias Beach Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Porto Platanias Beach Resort & Spa, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Porto Platanias Beach Resort & Spa will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Porto Platanias Beach Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Porto Platanias Beach Resort & Spa.

All facilities in Porto Platanias Beach Resort & Spa

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Kids and Pets

Babysitting with surcharge
Children facilities

Family-friendly Facilities

Kids club
Children pool

Things to Do

Water park access (surcharge)
Outdoor pool
Indoor pool
Barbecue
Turkish bath
TV lounge
Spa
Marina
Garden
Fitness center
Sauna
Steam room
Waterslide
Pool sun loungers

Transportation

Limited parking
Bicycle rental

Food and Drinks

Poolside bar
Snack bar

General

Banquet
Parking
Terrace

Accessibilty

Accessible parking
Wheelchair accessible
Accessible path of travel

Public Facilities

Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Business Facilities

Conference center
Meeting rooms
Business facilities
Conference rooms
Computer station

Nearby Facilities

Gift shop
Hair salon

Sports and Recreations

Fitness center
Game room
Volleyball
Billiard
Tennis court

Accommodation Policy & General Information in Porto Platanias Beach Resort & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a strict dress code in the restaurant during dinner.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Porto Platanias Beach Resort & Spa	322
Number of floors in Porto Platanias Beach Resort & Spa	2
Another facilities in Porto Platanias Beach Resort & Spa	Babysitting with surcharge, Children facilities, Kids club, Children pool, Water park access (surcharge)

Frequently asked question in Porto Platanias Beach Resort & Spa

What are available facilities at Porto Platanias Beach Resort & Spa?

There are top facilites at Porto Platanias Beach Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Porto Platanias Beach Resort & Spa?

The standard check-in time at Porto Platanias Beach Resort & Spa is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Porto Platanias Beach Resort & Spa?

Porto Platanias Beach Resort & Spa is a 5.0-star hotel.

How many floors does Porto Platanias Beach Resort & Spa have?

Porto Platanias Beach Resort & Spa has 2 floors.

How many rooms are available at Porto Platanias Beach Resort & Spa?

Porto Platanias Beach Resort & Spa has 322 rooms in total.

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More Reviews from Other Guests in Porto Platanias Beach Resort & Spa

Overall Ratings & Reviews Porto Platanias Beach Resort & Spa

Other sources (234)

8.4

Very Good

From 234 reviews

Cleanliness

9.0

Room Comfort

8.2

Location

8.8

Service and Facilites

8.4

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Traveler Reviews Porto Platanias Beach Resort & Spa

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Top reviews

Kim

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Excellent hotel

Matthew

Leisure Family

4.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Staff was very strange during check-in. They tried to "offer" me another room at a nearby property taking me with a golf cart to another building of their about a 1/4 mile away. Apparently they have other buildings not connected to the main hotel and they want more people to stay at those locations since they are unknown however the way they conducted business was very fishy. They would go in the back multiple times to discuss things in private and come back and tell me something and then go back again. Furthermore, we were never notified that the sunbeds directly behind the hotel were pay per use which I would have had no issue with had I known. On the 1st day of using them, I was approached by a man with a credit card machine after laying the sunbed for a 2 hours and still using it and was told I owe him 7.50 Euro per bed and I asked him why and he said it was their policy. I informed him that no one told us and he said it was on the sign near the beach hut area, I looked and there was no sign at all. I paid him but it was a very unneccessary experience and the weird thing is he only charged 1/3 of the guests. He would do a row or two of sunbeds then leave back to the hut. Then there were the random hotel workers asking to give you a massage but do not understand the word No. My friend who booked his own room with them told them multiple times No but one of them proceeded to touch him and start massaging his foot. Very unprofessional. Definitely NOT 5 Stars

Laura

Leisure with Children

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Brian

Friends and Family Family

6.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Average stay. More top end 3 star / 4 star. Definitely not 5 star. Good location but everything else below expectation.

Senayet

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Beautiful ocean view and customer service excellent

Rosina

Leisure Family

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Gheorghe

Leisure Family

4.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

I booked this hotel through Expedia, and while there were a few good aspects, my overall experience was quite disappointing. What I liked: The location is convenient and close to many attractions. The hotel is clean and well-maintained. The food was acceptable — not bad, but not impressive either. What I didn’t like: There is a daily fee for using the in-room safe, which feels unreasonable for a hotel in this category. The room did not have an iron, which is a basic amenity I expected. Beach chairs and umbrellas are not included — you have to pay extra for them, even though this was not made clear during booking. However, the most frustrating part of my stay was a serious issue with the reservation. I booked and paid for an All Inclusive package via Expedia, but upon arrival, the hotel claimed I only had Half Board. To make matters worse, the confirmation email from Expedia did not clearly state the meal plan included in the reservation. It only listed the room type, the number of guests, and my name — no mention of whether it was All Inclusive or Half Board. This lack of transparency resulted in me being denied the services I had paid for. I felt misled and extremely disappointed. I trusted that Expedia would provide all the essential booking details, and I was not expecting to have to dispute what should have been a straightforward All Inclusive stay. I strongly advise future travelers to double-check every single detail of their reservation.

Dana

10.0

/10

Reviewed 61 week(s) ago

Staff were great. But, the hotel is more like 4 stars rather than 5.

Jones

10.0

/10

Reviewed 161 week(s) ago

Expedia Group verified review

It was great

Melissa

Business and Leisure with Children

6.0

/10

Reviewed 165 week(s) ago

Expedia Group verified review

The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 170 week(s) ago

Hotels.com verified review

We love it the hotel is nice .

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