What do past guests say about Hotel Casona del Lago?

Hotel Casona del Lago is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Casona del Lago

Name: Hotel Casona del Lago
Address: Calle Litoral, Municipio de Flores, Departamento del Petén, Guatemala, 1010, Calle Litoral, Departamento del Petén, 1010, Guatemala
Rating: 9

Hotels

9.0

/10

Exceptional

234 reviews

What Guests Say About Their Stay

Vicki

10.0

/ 10

Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.

Ana

10.0

/ 10

Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent. Customer service was great!

elizabeth a

10.0

/ 10

Everything was great! Breakfast was delicious. Room clean, staff friendly. Would stay again!

In the Area

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Calle Litoral, Municipio de Flores, Departamento del Petén, Guatemala, 1010

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Casona del Lago is a good choice when you are visiting Flores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Casona del Lago

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What's around Hotel Casona del Lago

Calle Litoral, Municipio de Flores, Departamento del Petén, Guatemala, 1010

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Location

Staying at Hotel Casona del Lago is a good choice when you are visiting Flores.

About Hotel Casona del Lago

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Casona del Lago exclusively for you.

Hotel Casona del Lago is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Casona del Lago is the right place to stay.

All facilities in Hotel Casona del Lago

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist

Business Facilities

Meeting facilities
Business center
Conference center
Conference rooms
Computer station

General

Banquet
Smoking area
Parking
Terrace

Public Facilities

Others
Restaurant
Safety deposit box
Elevator

Food and Drinks

Things to Do

Outdoor pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Grocery

Accommodation Policy & General Information in Hotel Casona del Lago

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: GTQ 50.70 per person
Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 22:00 - to 12:00
Available rooms at Hotel Casona del Lago	48
Number of floors in Hotel Casona del Lago	3
Another facilities in Hotel Casona del Lago	Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Hotel Casona del Lago

What are available facilities at Hotel Casona del Lago?

There are top facilites at Hotel Casona del Lago such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Casona del Lago?

The standard check-in time at Hotel Casona del Lago is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Casona del Lago?

Hotel Casona del Lago is a 3.5-star hotel.

How many floors does Hotel Casona del Lago have?

Hotel Casona del Lago has 3 floors.

How many rooms are available at Hotel Casona del Lago?

Hotel Casona del Lago has 48 rooms in total.

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More Reviews from Other Guests in Hotel Casona del Lago

Overall Ratings & Reviews Hotel Casona del Lago

Other sources (234)

9.0

Exceptional

From 234 reviews

Cleanliness

9.0

Room Comfort

8.6

Location

8.0

Service and Facilites

9.0

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Traveler Reviews Hotel Casona del Lago

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Top reviews

Richard

Business with Friends

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Clean and good food. Bit outdated and old fashion.

Valerie

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

The room is basic and there were traces of mold. However, it is one of the nicer stays in the area that is still central - it's a short walk across the bridge to the island town of Flores. It is less crowded and noisy than Flores and there is more of a breeze so the heat is more bearable. The front desk staff was very helpful and kind.

Valerie

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

The hotel is quite basic and there were some traces of mold in the room. However, it's one of the nicer options that is still central. It is a short walk over the bridge to the island town of Flores and less crowded and noisy than staying in Flores. There is also more of a breeze than in Flores so it makes the heat much more bearable.

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Disclaimer

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