What are the guest reviews for Hotel Casona del Lago?

Hotel Casona del Lago is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Casona del Lago

Name: Hotel Casona del Lago
Address: Calle Litoral, Flores, del Petén, Guatemala, 1010, Calle Litoral, del Petén, 1010, Guatemala
Rating: 9

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9.0

/10

Exceptional

405 reviews

What Guests Say About Their Stay

Pablo

10.0

/ 10

Excelent Location! Beautiful sight! The room with panoramic view and balcony to the lake was amazing! The staff, the best!

Miguel

10.0

/ 10

We had a wonderful stay! The hotel is within easy walking distance of Flores, just across the bridge, and the property was very nice overall. The air conditioning was a great touch, and the morning views were beautiful. We were especially blown away by the included breakfast—it was delicious and exceeded our expectations. The staff were friendly, responsive, and very accommodating with our late check-in. They also helped arrange transportation from the airport, which made everything so easy. Excellent hospitality from beginning to end. 10/10!

Jose

10.0

/ 10

Check in was easy the hotels restaurant food was great but the wait staff was a little slow in getting drinks taken and prepared

In the Area

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Calle Litoral, Flores, del Petén, Guatemala, 1010

Main Facilities

This accommodation offers:

Outdoor pool

Laundry service

Parking

Luggage storage

Elevator

Business facilities

Multilingual staff

Staying at Hotel Casona del Lago is a good choice when you are visiting Flores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Casona del Lago

Calle Litoral, Flores, del Petén, Guatemala, 1010

Discover More Places

Discover More About Hotel Casona del Lago

General
Near Central Park

Location
Located in Flores, Hotel Casona del Lago is on a lake, a 4-minute walk from Central Park and 12 minutes by foot from Flores Dock. This hotel is 1 mi (1.6 km) from Las Guacamayas Biological Station and 1 mi (1.6 km) from Church of Our Lady of the Remedies.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Petén Itzá - 0.1 km / 0.1 mi
Maya Mall - 0.3 km / 0.2 mi
Central Park - 0.4 km / 0.2 mi
Flores Dock - 1 km / 0.6 mi
Las Guacamayas Biological Station - 1.1 km / 0.7 mi
Church of Our Lady of the Remedies - 1.1 km / 0.7 mi
Centro Cultural Manuel Antonio Baldizón Méndez - 1.7 km / 1.1 mi
Mexican Consulate in Petén - 1.9 km / 1.2 mi
Archaeological Site Tayasal - 2.7 km / 1.7 mi
King Canek Lookout - 2.8 km / 1.7 mi
Chechenal Beach - 3.1 km / 1.9 mi
San Miguel & Tayazal - 3.6 km / 2.3 mi
Cuevas de Ak'tun Kan - 3.6 km / 2.3 mi
Ixpanpajul Nature Park - 12 km / 7.4 mi
Three Nations Beach - 24 km / 14.9 mi

The preferred airport for Hotel Casona del Lago is Flores (FRS-Mundo Maya Intl.) - 2.8 km / 1.8 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Grab a bite at Las Ninfas, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service.

Rooms
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Casona del Lago

Facility

Outdoor pool

Swimming Pool

Functional Hall

Common Space

Exterior

Bedroom

Things to Do

Outdoor pool

Connectivity

Free WiFi

General

Banquet
Smoking area
Parking
Terrace

Public Facilities

Safety deposit box
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist

Business Facilities

Business facilities
Conference center
Conference rooms
Computer station

Accommodation Policy & General Information in Hotel Casona del Lago

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 22:00 - to 12:00
Available rooms at Hotel Casona del Lago	48
Number of floors in Hotel Casona del Lago	3
Another facilities in Hotel Casona del Lago	Outdoor pool, Free WiFi, Banquet, Smoking area, Parking

Frequently asked question in Hotel Casona del Lago

What is normal check-in & check-out time at Hotel Casona del Lago?

The standard check-in time at Hotel Casona del Lago is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00

How many stars does Hotel Casona del Lago have?

Hotel Casona del Lago is a 3.5-star hotel.

How many floors does Hotel Casona del Lago have?

Hotel Casona del Lago has 3 floors.

How many rooms does Hotel Casona del Lago have?

Hotel Casona del Lago has 48 rooms in total.

Is there parking at Hotel Casona del Lago?

Yes, Hotel Casona del Lago provides a car park. Please contact the property directly for more details.

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More Reviews from Other Guests in Hotel Casona del Lago

Overall Ratings & Reviews Hotel Casona del Lago

Other sources (405)

9.0

Exceptional

From 405 reviews

Cleanliness

9.2

Room Comfort

8.6

Location

8.0

Service and Facilites

9.2

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Traveler Reviews Hotel Casona del Lago

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Top reviews

Madeline

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Hotel muy bonito y completo.

Mariolga

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Super clean and great location

Pablo

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excelent Location! Beautiful sight! The room with panoramic view and balcony to the lake was amazing! The staff, the best!

Edith

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

AIR CONDITIONER AND JACUSY

Tom

with Children

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff were super helpful and kind. We stayed for a night due to access to airport. If that’s what you’re looking for, this place is solid.

Miguel

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Yaneli

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We really enjoyed our stay! The rooms were clean, and the complimentary breakfast was delicious. The only downsides were a couple of communication issues. We had reserved an airport shuttle the day before, but on the day of our departure there was confusion about the pickup time and vehicle capacity, so we ended up squeezing into an already full shuttle. We were also a little disappointed that no one informed us we needed to request a boxed breakfast the day before for our early 5:45 AM airport shuttle. We saw other guests leaving with breakfast boxes, but when we asked, we were told it had to be requested in advance. It would have been helpful if the staff had mentioned this when we booked our early shuttle. Overall, though, we had a great experience and would definitely stay here again.

Luke

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great

guillermo

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

nice place

Ricsy

with Children

10.0

/10

Reviewed 18 week(s) ago

Awesome!!

Martha

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Was excellent

Lismarian

with Partner

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

El aire acondicionado no enfría demasiado calor en la habitación

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Disclaimer

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