Hotel Casona del Lago

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9.0
/10
Exceptional
392 reviews

What Guests Say About Their Stay

mabel

10.0
/ 10
¡Una estancia hermosa con un personal inolvidable! Desde el momento en que nuestro viaje tuvo un gran contratiempo, el Hotel La Casona del Lago nos demostró lo que es una hospitalidad increíble. Perdimos nuestro vuelo de conexión y no pudimos llegar sino hasta el día siguiente, pero el hotel fue sumamente comprensivo y mantuvo nuestra reservación segura. Cuando por fin llegamos, Vicky y Erwin nos recibieron con las sonrisas más cálidas y amables. Entrar a nuestra habitación fue un auténtico sueño: estaba perfectamente climatizada, ofreciendo el alivio ideal contra el sol cálido y húmedo. Vicky y Erwin realmente hicieron todo lo posible y más para ayudarnos a instalarnos, y se aseguraron de recordarnos el delicioso desayuno gratuito. Erwin fue un gran oyente y nos ayudó a planear nuestro tiempo en Flores. Nos organizó un recorrido en una lancha pequeña para explorar la isla y sumergirnos en su rica historia y conservación. Nuestro lanchero, Raphael, fue increíblemente respetuoso, muy conocedor del tema y respondió a cada una de nuestras preguntas. Las impresionantes vistas al lago solo se comparan con la excelencia de su personal. ¡Guardaré por siempre en mi corazón los recuerdos que hice en este hermoso lugar y regresaría sin dudarlo!
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Maria

10.0
/ 10
Beautiful views from the restaurant, pool, and sitting area. Breakfast was plentiful and good. The place is clean and the staff is nice.

Nathalie

10.0
/ 10
Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next
In the Area
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Calle Litoral, Flores, del Petén, Guatemala, 1010

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Casona del Lago is a good choice when you are visiting Flores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Casona del Lago

Calle Litoral, Flores, del Petén, Guatemala, 1010
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Exterior Hotel Casona del Lago
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Discover More About Hotel Casona del Lago

General
Near Central Park

Location
Located in Flores, Hotel Casona del Lago is on a lake, a 4-minute walk from Central Park and 12 minutes by foot from Flores Dock. This hotel is 1 mi (1.6 km) from Las Guacamayas Biological Station and 1 mi (1.6 km) from Church of Our Lady of the Remedies.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Petén Itzá - 0.1 km / 0.1 mi
Maya Mall - 0.3 km / 0.2 mi
Central Park - 0.4 km / 0.2 mi
Flores Dock - 1 km / 0.6 mi
Las Guacamayas Biological Station - 1.1 km / 0.7 mi
Church of Our Lady of the Remedies - 1.1 km / 0.7 mi
Centro Cultural Manuel Antonio Baldizón Méndez - 1.7 km / 1.1 mi
Mexican Consulate in Petén - 1.9 km / 1.2 mi
Archaeological Site Tayasal - 2.7 km / 1.7 mi
King Canek Lookout - 2.8 km / 1.7 mi
Chechenal Beach - 3.1 km / 1.9 mi
San Miguel & Tayazal - 3.6 km / 2.3 mi
Cuevas de Ak'tun Kan - 3.6 km / 2.3 mi
Ixpanpajul Nature Park - 12 km / 7.4 mi
Three Nations Beach - 24 km / 14.9 mi

The preferred airport for Hotel Casona del Lago is Flores (FRS-Mundo Maya Intl.) - 2.8 km / 1.8 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Grab a bite at Las Ninfas, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service.

Rooms
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Casona del Lago

Swimming Pool Hotel Casona del Lago
Swimming Pool
Functional Hall Hotel Casona del Lago
Functional Hall
Common Space Hotel Casona del Lago
Common Space
Accommodation Services Hotel Casona del Lago
Accommodation Services
Exterior Hotel Casona del Lago
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station

Public Facilities

  • Safety deposit box
  • Elevator

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Casona del Lago

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Available rooms at Hotel Casona del Lago
48
Number of floors in Hotel Casona del Lago
3
Another facilities in Hotel Casona del Lago
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Hotel Casona del Lago

What are available facilities at Hotel Casona del Lago?
There are top facilites at Hotel Casona del Lago such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casona del Lago?
The standard check-in time at Hotel Casona del Lago is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
How many stars does Hotel Casona del Lago have?
Hotel Casona del Lago is a 3.5-star hotel.
How many floors does Hotel Casona del Lago have?
Hotel Casona del Lago has 3 floors.
How many rooms does Hotel Casona del Lago have?
Hotel Casona del Lago has 48 rooms in total.
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More Reviews from Other Guests in Hotel Casona del Lago

9.0
Exceptional
From 392 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.0

Service and Facilites

9.2

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Traveler Reviews Hotel Casona del Lago

Number of reviews per page
20
40
Top reviews
mabel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

¡Una estancia hermosa con un personal inolvidable! Desde el momento en que nuestro viaje tuvo un gran contratiempo, el Hotel La Casona del Lago nos demostró lo que es una hospitalidad increíble. Perdimos nuestro vuelo de conexión y no pudimos llegar sino hasta el día siguiente, pero el hotel fue sumamente comprensivo y mantuvo nuestra reservación segura. Cuando por fin llegamos, Vicky y Erwin nos recibieron con las sonrisas más cálidas y amables. Entrar a nuestra habitación fue un auténtico sueño: estaba perfectamente climatizada, ofreciendo el alivio ideal contra el sol cálido y húmedo. Vicky y Erwin realmente hicieron todo lo posible y más para ayudarnos a instalarnos, y se aseguraron de recordarnos el delicioso desayuno gratuito. Erwin fue un gran oyente y nos ayudó a planear nuestro tiempo en Flores. Nos organizó un recorrido en una lancha pequeña para explorar la isla y sumergirnos en su rica historia y conservación. Nuestro lanchero, Raphael, fue increíblemente respetuoso, muy conocedor del tema y respondió a cada una de nuestras preguntas. Las impresionantes vistas al lago solo se comparan con la excelencia de su personal. ¡Guardaré por siempre en mi corazón los recuerdos que hice en este hermoso lugar y regresaría sin dudarlo!
Read More
Daniel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy bonito hotel desayunos muy completos ambiente agradable
Gelber
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room Staff was courteous
Gemma
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, Staff, property, breakfast, free transfer to airport.
Carlos Alberto
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome!!
Martha
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was excellent
Lismarian
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El aire acondicionado no enfría demasiado calor en la habitación
Kenis Manuel
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was clean, accessible, and the staff was friendly. I upgraded my room, but upon check-in, I experienced a few issues — the ceiling fan was not working, and the shower drain overflowed with water. I had to contact reception several times regarding the repairs, and the issues were not fully addressed until the next day. Overall, the hotel is a fair place to stay for a short period. The restaurant inside the hotel had great food, which was definitely a highlight of the stay. I would recommend the hotel as long as management continues to focus on the upkeep and maintenance of the rooms.
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Alexander
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Todo fantástico con excepción de que las habitaciones no tiene refrigerador por lo que no se puede mantener agua fría cerca.
Samuel
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved it. Will definitely be back
HEESOOK
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Old property, but clean and good staff
Annie
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great stay
JOSE E COLON
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Muy bien Ubicado. Unas vista al lago hermosas. Accesible a Flores. Mi única observación es que más habitaciones deben poner letrero que indique a los huéspedes hablar en voz baja, tener volumen TV no muy alto, pues luego de las 11 pm uno quiere descansar. Por lo demás buen hotel y mi experiencia con la habitación contigua fue mala suerte.
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Dean
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good location with Maya Mall nearby and Flores island a 10 minute walk or 2 min tuk tuk. Breakfast options were good.
Chunying
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff members were very helpful.
Juan y Irma
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The room was terrible room 204 sink was loose, faucet keys weren't in great condition
Maria
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful views from the restaurant, pool, and sitting area. Breakfast was plentiful and good. The place is clean and the staff is nice.
Calvin
icon-with Friends
with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Location was perfect, staff were extremely friendly, professional, and helpful. Roomm was pretty rough shape.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was ok
Nathalie
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next
Number of reviews per page
20
40

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