Hotel muy bonito y completo.

Super clean and great location

Excelent Location! Beautiful sight! The room with panoramic view and balcony to the lake was amazing! The staff, the best!

AIR CONDITIONER AND JACUSY

Staff were super helpful and kind. We stayed for a night due to access to airport. If that’s what you’re looking for, this place is solid.

We had a wonderful stay! The hotel is within easy walking distance of Flores, just across the bridge, and the property was very nice overall. The air conditioning was a great touch, and the morning views were beautiful. We were especially blown away by the included breakfast—it was delicious and exceeded our expectations. The staff were friendly, responsive, and very accommodating with our late check-in. They also helped arrange transportation from the airport, which made everything so easy. Excellent hospitality from beginning to end. 10/10!

We really enjoyed our stay! The rooms were clean, and the complimentary breakfast was delicious. The only downsides were a couple of communication issues. We had reserved an airport shuttle the day before, but on the day of our departure there was confusion about the pickup time and vehicle capacity, so we ended up squeezing into an already full shuttle. We were also a little disappointed that no one informed us we needed to request a boxed breakfast the day before for our early 5:45 AM airport shuttle. We saw other guests leaving with breakfast boxes, but when we asked, we were told it had to be requested in advance. It would have been helpful if the staff had mentioned this when we booked our early shuttle. Overall, though, we had a great experience and would definitely stay here again.

Great

nice place

Excellent on everything

Enjoyed the stay. Recommended

Buena ubicación, buena vista desde el cuarto, buena atención del personal

Check in was easy the hotels restaurant food was great but the wait staff was a little slow in getting drinks taken and prepared

¡Una estancia hermosa con un personal inolvidable! Desde el momento en que nuestro viaje tuvo un gran contratiempo, el Hotel La Casona del Lago nos demostró lo que es una hospitalidad increíble. Perdimos nuestro vuelo de conexión y no pudimos llegar sino hasta el día siguiente, pero el hotel fue sumamente comprensivo y mantuvo nuestra reservación segura. Cuando por fin llegamos, Vicky y Erwin nos recibieron con las sonrisas más cálidas y amables. Entrar a nuestra habitación fue un auténtico sueño: estaba perfectamente climatizada, ofreciendo el alivio ideal contra el sol cálido y húmedo. Vicky y Erwin realmente hicieron todo lo posible y más para ayudarnos a instalarnos, y se aseguraron de recordarnos el delicioso desayuno gratuito. Erwin fue un gran oyente y nos ayudó a planear nuestro tiempo en Flores. Nos organizó un recorrido en una lancha pequeña para explorar la isla y sumergirnos en su rica historia y conservación. Nuestro lanchero, Raphael, fue increíblemente respetuoso, muy conocedor del tema y respondió a cada una de nuestras preguntas. Las impresionantes vistas al lago solo se comparan con la excelencia de su personal. ¡Guardaré por siempre en mi corazón los recuerdos que hice en este hermoso lugar y regresaría sin dudarlo!

Muy bonito hotel desayunos muy completos ambiente agradable

Clean room Staff was courteous

Great location, Staff, property, breakfast, free transfer to airport.

Awesome!!

Was excellent

El aire acondicionado no enfría demasiado calor en la habitación