Does Hotel City Palace provide parking?

Yes, Hotel City Palace provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel City Palace?

Hotel City Palace is well-known for its Location, as reviewed by verified Traveloka guests.

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Hotel City Palace

Name: Hotel City Palace
Address: 121, City Terrace, Walchand Hirachand Marg, Mumbai, State of Mahārāshtra, India, 400 001, 121, City Terrace, State of Mahārāshtra, 400 001, India
Rating: 5

Hotels

5.0

/10

Fair

39 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

My experience with this hotel is very good and excellent. I have never such a hospitality and good behavior of staff and Reception manager is very kind humble and gentle person. I was sitting in reception for some time after checking out. The staffer were very humble they kept our luggage and they allowed us to refresh etc....very hare hospitality in mumbai.....I sincerely recommend to guests to visit this hotel and very conveniently located VT station is nearby very very convenient.

In the Area

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121, City Terrace, Walchand Hirachand Marg, Mumbai, State of Mahārāshtra, India, 400 001

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel City Palace is a good choice when you are visiting Mumbai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel City Palace

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What's around Hotel City Palace

121, City Terrace, Walchand Hirachand Marg, Mumbai, State of Mahārāshtra, India, 400 001

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Location

Staying at Hotel City Palace is a good choice when you are visiting Mumbai.

About Hotel City Palace

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel City Palace.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel City Palace exclusively for you.

With all facilities offered, Hotel City Palace is the right place to stay.

All facilities in Hotel City Palace

Others

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Tours
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Elevator

Shuttle Service

Airport transfer (surcharge)
Train station pickup

Connectivity

Free WiFi

General

Parking

In-room Facilities

Accommodation Policy & General Information in Hotel City Palace

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: INR 1500 per vehicle (roundtrip, maximum occupancy 3)
Airport shuttle fee per child: INR 1200 (roundtrip), (from 5 to 12 years old)
Rollaway bed fee: INR 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Hotel City Palace	54
Number of floors in Hotel City Palace	5
Another facilities in Hotel City Palace	Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked question in Hotel City Palace

What are available facilities at Hotel City Palace?

There are top facilites at Hotel City Palace such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel City Palace?

The standard check-in time at Hotel City Palace is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel City Palace?

Hotel City Palace is a 3.0-star hotel.

How many floors does Hotel City Palace have?

Hotel City Palace has 5 floors.

How many rooms are available at Hotel City Palace?

Hotel City Palace has 54 rooms in total.

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More Reviews from Other Guests in Hotel City Palace

Overall Ratings & Reviews Hotel City Palace

Traveloka (1)

Other sources (38)

5.0

Fair

From 38 reviews

Cleanliness

5.6

Room Comfort

4.8

Location

10.0

Service and Facilites

5.8

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Traveler Reviews Hotel City Palace

Number of reviews per page

Top reviews

Verified traveler

6.0

/10

Reviewed 391 week(s) ago

Hotels.com verified review

Small dirty room. No bathroom, shared down the corridor.

WAZEED BASHA

2.0

/10

Reviewed 399 week(s) ago

Hotels.com verified review

The worst hotel in my life i have seen...Very small room. After payment also they charged extra 1500/- per day. They did not provide free breakfast as listed in the website. I don't know why Hotels.com will allow these guys.

RAMSAGAR

2.0

/10

Reviewed 410 week(s) ago

Hotels.com verified review

Not satisfied with your sevice. I have booked a room in hotel city palace Mumbai. Booking id is 8150525419375. I have booked economy single room. However at the time of check-in they said it's basic room with single bed and small place to stand and shared bathroom, small TV and no fridge. It's not at all convenient to stay. When I asked them by showing the booking details made at your website they said hotels.com people might have written wrongly about the facilities. Later I have paid 1000 INR extra to get the decent room where the facilities are more are less what mentioned in the booking. Pls clarify this issue by analysing your booking display details and check with the hotel management

KRISHNAMOORTHI K V

2.0

/10

Reviewed 412 week(s) ago

Hotels.com verified review

Very bad experience! I had to change the room paying more!

Verified traveler

4.0

/10

Reviewed 413 week(s) ago

Expedia Group verified review

It was terrible experience. I was not at all informed about common rest rooms.

Verified traveler

8.0

/10

Reviewed 464 week(s) ago

Expedia Group verified review

I hv stayed for at least four times in this hotel. I m happy. Ambiance nice

Bhushan

8.0

/10

Reviewed 466 week(s) ago

Expedia Group verified review

Nice location. Near to CST. Very close to market. Cleanliness is good. Staff is very co-operative.

Girish

2.0

/10

Reviewed 472 week(s) ago

Expedia Group verified review

Worst Hotel. Not recommended for ladies and families. Peeping Tom, trying to take video from Bathroom window. While was accessible from Terrace.

Girish

2.0

/10

Reviewed 472 week(s) ago

Expedia Group verified review

A/c stopped working. Had to spend night with Fan. Peeping toms, trying to take video from Bathroom window, which is accessible from Terrace. Strictly NO No for families and Ladies.

Burros1o

6.0

/10

Reviewed 475 week(s) ago

Hotels.com verified review

very good

Ramesh

10.0

/10

Reviewed 475 week(s) ago

Hotels.com verified review

Great Budget Hotel at Mumbai CST

Verified traveler

10.0

/10

Reviewed 475 week(s) ago

Expedia Group verified review

Susmit

8.0

/10

Reviewed 528 week(s) ago

Expedia Group verified review

A nice hotel to stay in.It is very close to CST,about a minute or 2 walk from the station. Hotel staff behavior was good.rooms were clean & well maintained.

Verified traveler

2.0

/10

Reviewed 532 week(s) ago

Hotels.com verified review

I was not allowed to check in despite providing 2 types of government issued ID including one issued by the Indian government

Verified traveler

6.0

/10

Reviewed 537 week(s) ago

Expedia Group verified review

Hotel stay was ok but booking with Expedia in advance costs more than the actual tarrif of hotel.

ANUP

8.0

/10

Reviewed 549 week(s) ago

Hotels.com verified review

The stay was very refreshing after a long journey.

Verified traveler

4.0

/10

Reviewed 551 week(s) ago

Hotels.com verified review

Had to stay with family for a day and choose this hotel for the only reason being proximity to the CST. Room was clean but too much cramped. Even Deluxe superior room is not convenient for a couple, it is just ok for a single person to stay. Other services and facilities are in line with the room and below minimum expected for what they charge.

Anup P N

6.0

/10

Reviewed 551 week(s) ago

Hotels.com verified review

Though the rooms were well furnished but very congested and have less room.No proper vantillations.The complementary breakfast consists of only tea/coffee and small slices of bread/butter compared to other hotel's free breakfast.

Munish

8.0

/10

Reviewed 555 week(s) ago

Hotels.com verified review

Although I stay there for 2 nights . All good but wifi was not working at all.

Verified traveler

6.0

/10

Reviewed 573 week(s) ago

Hotels.com verified review

The room was spotless clean. The room window is in front of the scorching Sun in the afternoon. No A.C. can stand such heat in May. The deal was with complimentary breakfast. The breakfast is served as if obliging us like we are sort of beggars. The man on the phone is extremely rude once you say, you are supposed to get complimentary breakfast. He decided he will give us Tea and Bread butter. I asked if we can have coffee, he rudely agreed and repeated. Once again I asked if we can have toast butter instead of bread butter. He agreed murmuring something. I again asked if he can apply some Jam on toast. He rudely agreed. Again I asked if I can have any eggs in the same deal. No. He snapped. You will get only Tea/coffee and Toast, butter, Jam. Don't ask for anything else, he snapped on me. Like beggars, we accepted what was offered. Except this, other staff was courteous, expecting tips all the time, for any 'favour'.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.