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Amaris Hotel Cilegon
Hotels
Preferred Partner Plus
8.4
/10
Very Good
2,467 reviews
What Guests Say About Their Stay
Staff Friendliness (48)
Distance To City Center (44)
Bedroom (40)
Ambiance (36)
Marsa U. S.
10.0
/ 10
Overall is great. The staff is so friendly, they provide good food, strategic place.
R***a
10.0
/ 10
Great service, friendly staff, clean, and very helpful. Strategic location, will stay again another time. Thank you, Amaris.
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L***a
10.0
/ 10
The staff is friendly, the service is fast and alert when there are complaints, the hotel is clean, the main recommendation is that every time you transit back and forth from Sumatra to Java or vice versa, always stay here.
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Dimas O.
8.5
/ 10
Comfortable hotel, strategic location.
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suharyanto
9.1
/ 10
Very strategic location near the grand mosque, due to check out early morning request breakfast is also served.
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In the Area
See Map
Jalan Sultan Ageng Tirtayasa no 17 Cilegon, Cilegon, Banten, Indonesia, 42411
Main Facilities
Read More
Restaurant
Elevator
AC
ATM/Banking
24-hour Receptionist
24-hour security
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Amaris Hotel Cilegon
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Amaris Hotel Cilegon
Jalan Sultan Ageng Tirtayasa no 17 Cilegon, Cilegon, Banten, Indonesia, 42411
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Discover More About Amaris Hotel Cilegon
Location
Staying at Amaris Hotel Cilegon is a good choice when you are visiting Cilegon.
About Amaris Hotel Cilegon
For you, travelers who wish to travel comfortably on a budget, Amaris Hotel Cilegon is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Amaris Hotel Cilegon provides complete services and facilities that you and your colleagues need.
Amaris Hotel Cilegon is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Amaris Hotel Cilegon exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Amaris Hotel Cilegon is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at Amaris Hotel Cilegon will surely satisfy you with its great hospitality and affordable price.
All facilities in Amaris Hotel Cilegon
Functional Hall
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour security
- Newspaper in lobby
- Newspaper
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
- Beauty salon
- Shops
- Supermarket
General
- AC
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Shower
- TV
Food and Drinks
- Breakfast
- Buffet breakfast
Connectivity
- Internet point
- LAN Internet
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Amaris Hotel Cilegon
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Amaris Hotel Cilegon | 108 |
Number of floors in Amaris Hotel Cilegon | 5 |
Another facilities in Amaris Hotel Cilegon | Parking, Elevator, Restaurant, Safety deposit box, WiFi in public area |
Frequently asked question in Amaris Hotel Cilegon
What is normal check-in & check-out time at Amaris Hotel Cilegon?
The standard check-in time at Amaris Hotel Cilegon is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Cilegon provide breakfast?
Yes, Amaris Hotel Cilegon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Amaris Hotel Cilegon?
Amaris Hotel Cilegon is a 2.0-star hotel.
How many floors does Amaris Hotel Cilegon have?
Amaris Hotel Cilegon has 5 floors.
How many rooms are available at Amaris Hotel Cilegon?
Amaris Hotel Cilegon has 108 rooms in total.
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More Reviews from Other Guests in Amaris Hotel Cilegon
Overall Ratings & Reviews Amaris Hotel Cilegon
Traveloka (2,467)
8.4
Very Good
From 2,467 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.2
Location
8.5
Service and Facilites
8.4
People often mention about Amaris Hotel Cilegon
All
Ambiance (27)
Bedroom (27)
Staff Friendliness (25)
Bathroom (25)
Distance to City Center (24)
Accessibility (20)
Taste (18)
Surroundings (17)
Wifi (16)
Room Space (16)
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Most Recent
Format
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Traveler Reviews Amaris Hotel Cilegon
Number of reviews per page
20
40
Customer reviews
K***a
Leisure
9.4
/10
Reviewed 4 week(s) ago
If you're just stopping by without needing fancy facilities, I recommend this hotel...
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Accommodation's Reply
10 Oct 2025
Dear Mr/Ms ke*a, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in returning to stay at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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R***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
Great service, friendly staff, clean, and very helpful. Strategic location, will stay again another time. Thank you, Amaris.
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Accommodation's Reply
26 Sep 2025
Dear Ms. R*a, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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s***a
9.4
/10
Reviewed 8 week(s) ago
All good, all kind
Atmosphere/Facilities: [quiet, good, quiet]
Food: [The curry fried rice and chicken were delicious]
Staff Assistance: [The staff were friendly and kind]
Highlights: [There aren't any interesting views in the city center because it's in the middle of the city]
Price: [affordable]
Location: [strategic city center]
Read More
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Accommodation's Reply
09 Sep 2025
Dear Mr./Ms. S*a, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying at Amaris Hotel Cilegon again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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Suparwanto
6.8
/10
Reviewed 8 week(s) ago
Room service is not comfortable, the AC sound is not smooth.
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Accommodation's Reply
09 Sep 2025
Dear Mr. Suparwanto, We apologize for the inconvenience. Regarding some of the incomplete and dysfunctional facilities, we will follow up to ensure the hotel environment remains functional and comfortable for all guests. If you have anything to say, please contact us directly. We look forward to welcoming you back with a better experience in the future. Thank you for your feedback. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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S***i
Transit
8.3
/10
Reviewed 9 week(s) ago
it was good but other to improved.
2 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. S*i, We apologize for the inconvenience. Regarding some of the incomplete facilities, we will follow up to ensure the hotel environment remains comfortable for all guests. If you have anything to say, please contact us directly. We hope to welcome you back with a better experience in the future. Thank you for your feedback. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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A
ADRIANTO
9.1
/10
Reviewed 9 week(s) ago
The hotel staff and security were very friendly. Because parking is limited, they were very helpful with the valet service.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Adrianto, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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S***r
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff and good service... Thank you
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Accommodation's Reply
27 Aug 2025
Dear Mr/Ms S*r, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in returning to stay at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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S***f
Business
9.7
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful during check-in and check-out. The rooms were clean and comfortable. Breakfast wasn't extensive, but the food was decent.
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Mr./Ms. S*f, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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Alex J.
8.5
/10
Reviewed 11 week(s) ago
The hotel is quite comfortable, clean, and the service is also quite good.
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Accommodation's Reply
21 Aug 2025
Dear Mr. Alex J, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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D***i
Business
10.0
/10
Reviewed 13 week(s) ago
Amaris Cilegon is always my choice when I'm working out of town. It offers comprehensive facilities and affordable prices.
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Accommodation's Reply
04 Aug 2025
Dear Mr. D*I, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean room atmosphere, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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D***i
9.4
/10
Reviewed 13 week(s) ago
I always stay here when I'm on business. The facilities are great, the price is affordable, and the location is easily accessible and in the city center.
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Accommodation's Reply
04 Aug 2025
Dear Mr. D*I, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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RA
Ricky A.
8.5
/10
Reviewed 15 week(s) ago
The staff is friendly, the service is fast
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Accommodation's Reply
22 Jul 2025
Dear Mr. Ricky, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served, has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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RA
Ricky A.
Business
8.5
/10
Reviewed 15 week(s) ago
The paint is dull but comfortable, some of the facilities are old
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Accommodation's Reply
23 Jul 2025
Dear Mr. Ricky A, We apologize for the inconvenience. Regarding some of the incomplete facilities, we will follow up to ensure the hotel environment remains good and comfortable for all guests. If you have anything to say, please contact us directly. We look forward to welcoming you back with a better experience in the future. Thank you for your feedback. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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i***n
Business
10.0
/10
Reviewed 15 week(s) ago
Always a regular place to stay during breaks in business work.
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Accommodation's Reply
21 Jul 2025
Dear Mr./Ms. I*n, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying at Amaris Hotel Cilegon again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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ia
irvan a.
Business
10.0
/10
Reviewed 15 week(s) ago
Near the city center and lots of places to eat snacks.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Irvan A, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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ia
irvan a.
Transit
10.0
/10
Reviewed 15 week(s) ago
In the center of Cilegon city, close to the mall and close to the industrial area, as well as to the port.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Irvan A, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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L***s
8.5
/10
Reviewed 16 week(s) ago
Awesome hotel, the service from the staff is the best👌
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. L*s, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean room atmosphere, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying at Amaris Hotel Cilegon again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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SD
Sam D.
Transit
10.0
/10
Reviewed 16 week(s) ago
I stayed in transit at Amaris Cilegon going to Palembang via Merak in a less than healthy condition LBP, in the morning I was really sick and couldn't get up, so I was late CO, and asked for help to be carried to the car on a stretcher, they happily served me, called the Fire Department, lowered me via the stairs, the Fire Department was really professional, Salute to the Cilegon Fire Department, until I was positioned lying on my back in the car, very carefully Without feeling any pain. Thank you Mrs. Eva and all Amaris Staff, Bravo the professional Fire Department, extraordinary, the training in Ciracas was not in vain... thank you all who have helped, so that I arrived at the Emergency Room and was treated at Borromeus Hospital Bandung.
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Accommodation's Reply
11 Jul 2025
Dear Mr. Sam D, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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B***n
Business
6.7
/10
Reviewed 20 week(s) ago
I am quite often stay at Amaris Cilegon, but it seems like the problem is still the same. It is all about air cons. The room was still hot even when I put it under 16 and full blow.
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Accommodation's Reply
18 Jun 2025
Dear Mr/s B***
We sincerely apologize for the inconveniences you experienced during your stay. Your concerns regarding Air Conditioner are very important to us, and we are addressing them with our Engineering teams to ensure immediate improvements. Your feedback helps us improve, and we hope to welcome you back in the future for a much better experience. Thank you for sharing your thoughts.
Best regards,
Yudi Permana - Amaris Hotel Cilegon
B***g
Leisure
8.8
/10
Reviewed 23 week(s) ago
Just standard...room without water heater to make coffee or tea....under the assumption of 3 star class
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1 people find it helpful
Accommodation's Reply
28 May 2025
Dear Sir/Madam, We apologize for the inconvenience. Regarding some incomplete facilities, we will follow up so that the hotel environment remains good and comfortable for all guests. If there is anything you want to convey, please contact us directly. We hope to welcome you back with a better experience in the future. Thank you for your input. Best regards, Yudi Permana - Hotel Manager Amaris Cilegon
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Number of reviews per page
20
40
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Overall Ratings & Reviews Amaris Hotel Cilegon
Traveloka (2,467)
8.4
Very Good
From 2,467 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.2
Location
8.5
Service and Facilites
8.4
People often mention about Amaris Hotel Cilegon
All
Ambiance (27)
Bedroom (27)
Staff Friendliness (25)
Bathroom (25)
Distance to City Center (24)
Accessibility (20)
Taste (18)
Surroundings (17)
Wifi (16)
Room Space (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Cilegon
Number of reviews per page
20
40
Customer reviews
K***a
Leisure
9.4
/10
Reviewed 4 week(s) ago
If you're just stopping by without needing fancy facilities, I recommend this hotel...
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear Mr/Ms ke*a, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in returning to stay at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
See original
R***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
Great service, friendly staff, clean, and very helpful. Strategic location, will stay again another time. Thank you, Amaris.
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Accommodation's Reply
26 Sep 2025
Dear Ms. R*a, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
See original
s***a
9.4
/10
Reviewed 8 week(s) ago
All good, all kind
Atmosphere/Facilities: [quiet, good, quiet]
Food: [The curry fried rice and chicken were delicious]
Staff Assistance: [The staff were friendly and kind]
Highlights: [There aren't any interesting views in the city center because it's in the middle of the city]
Price: [affordable]
Location: [strategic city center]
Read More
See original
Find this review helpful?
Accommodation's Reply
09 Sep 2025
Dear Mr./Ms. S*a, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying at Amaris Hotel Cilegon again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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Suparwanto
6.8
/10
Reviewed 8 week(s) ago
Room service is not comfortable, the AC sound is not smooth.
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Accommodation's Reply
09 Sep 2025
Dear Mr. Suparwanto, We apologize for the inconvenience. Regarding some of the incomplete and dysfunctional facilities, we will follow up to ensure the hotel environment remains functional and comfortable for all guests. If you have anything to say, please contact us directly. We look forward to welcoming you back with a better experience in the future. Thank you for your feedback. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
See original
S***i
Transit
8.3
/10
Reviewed 9 week(s) ago
it was good but other to improved.
2 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. S*i, We apologize for the inconvenience. Regarding some of the incomplete facilities, we will follow up to ensure the hotel environment remains comfortable for all guests. If you have anything to say, please contact us directly. We hope to welcome you back with a better experience in the future. Thank you for your feedback. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
See original
A
ADRIANTO
9.1
/10
Reviewed 9 week(s) ago
The hotel staff and security were very friendly. Because parking is limited, they were very helpful with the valet service.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Adrianto, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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S***r
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff and good service... Thank you
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Accommodation's Reply
27 Aug 2025
Dear Mr/Ms S*r, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in returning to stay at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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S***f
Business
9.7
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful during check-in and check-out. The rooms were clean and comfortable. Breakfast wasn't extensive, but the food was decent.
See original
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Mr./Ms. S*f, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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Alex J.
8.5
/10
Reviewed 11 week(s) ago
The hotel is quite comfortable, clean, and the service is also quite good.
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Accommodation's Reply
21 Aug 2025
Dear Mr. Alex J, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
See original
D***i
Business
10.0
/10
Reviewed 13 week(s) ago
Amaris Cilegon is always my choice when I'm working out of town. It offers comprehensive facilities and affordable prices.
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Accommodation's Reply
04 Aug 2025
Dear Mr. D*I, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean room atmosphere, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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D***i
9.4
/10
Reviewed 13 week(s) ago
I always stay here when I'm on business. The facilities are great, the price is affordable, and the location is easily accessible and in the city center.
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Accommodation's Reply
04 Aug 2025
Dear Mr. D*I, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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RA
Ricky A.
8.5
/10
Reviewed 15 week(s) ago
The staff is friendly, the service is fast
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Accommodation's Reply
22 Jul 2025
Dear Mr. Ricky, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served, has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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Ricky A.
Business
8.5
/10
Reviewed 15 week(s) ago
The paint is dull but comfortable, some of the facilities are old
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Accommodation's Reply
23 Jul 2025
Dear Mr. Ricky A, We apologize for the inconvenience. Regarding some of the incomplete facilities, we will follow up to ensure the hotel environment remains good and comfortable for all guests. If you have anything to say, please contact us directly. We look forward to welcoming you back with a better experience in the future. Thank you for your feedback. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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i***n
Business
10.0
/10
Reviewed 15 week(s) ago
Always a regular place to stay during breaks in business work.
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Accommodation's Reply
21 Jul 2025
Dear Mr./Ms. I*n, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying at Amaris Hotel Cilegon again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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ia
irvan a.
Business
10.0
/10
Reviewed 15 week(s) ago
Near the city center and lots of places to eat snacks.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Irvan A, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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ia
irvan a.
Transit
10.0
/10
Reviewed 15 week(s) ago
In the center of Cilegon city, close to the mall and close to the industrial area, as well as to the port.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Irvan A, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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L***s
8.5
/10
Reviewed 16 week(s) ago
Awesome hotel, the service from the staff is the best👌
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. L*s, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean room atmosphere, as well as the food we served has provided a memorable stay for you. We really appreciate your trust in staying at Amaris Hotel Cilegon again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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SD
Sam D.
Transit
10.0
/10
Reviewed 16 week(s) ago
I stayed in transit at Amaris Cilegon going to Palembang via Merak in a less than healthy condition LBP, in the morning I was really sick and couldn't get up, so I was late CO, and asked for help to be carried to the car on a stretcher, they happily served me, called the Fire Department, lowered me via the stairs, the Fire Department was really professional, Salute to the Cilegon Fire Department, until I was positioned lying on my back in the car, very carefully Without feeling any pain. Thank you Mrs. Eva and all Amaris Staff, Bravo the professional Fire Department, extraordinary, the training in Ciracas was not in vain... thank you all who have helped, so that I arrived at the Emergency Room and was treated at Borromeus Hospital Bandung.
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Accommodation's Reply
11 Jul 2025
Dear Mr. Sam D, Thank you for your positive review. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. Enjoying the comfortable and clean atmosphere of the room, as well as the food we served has provided a memorable stay for you. We greatly appreciate your trust in staying again at Amaris Hotel Cilegon. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Yudi Permana - Hotel Manager Amaris Cilegon
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B***n
Business
6.7
/10
Reviewed 20 week(s) ago
I am quite often stay at Amaris Cilegon, but it seems like the problem is still the same. It is all about air cons. The room was still hot even when I put it under 16 and full blow.
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Accommodation's Reply
18 Jun 2025
Dear Mr/s B***
We sincerely apologize for the inconveniences you experienced during your stay. Your concerns regarding Air Conditioner are very important to us, and we are addressing them with our Engineering teams to ensure immediate improvements. Your feedback helps us improve, and we hope to welcome you back in the future for a much better experience. Thank you for sharing your thoughts.
Best regards,
Yudi Permana - Amaris Hotel Cilegon
B***g
Leisure
8.8
/10
Reviewed 23 week(s) ago
Just standard...room without water heater to make coffee or tea....under the assumption of 3 star class
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1 people find it helpful
Accommodation's Reply
28 May 2025
Dear Sir/Madam, We apologize for the inconvenience. Regarding some incomplete facilities, we will follow up so that the hotel environment remains good and comfortable for all guests. If there is anything you want to convey, please contact us directly. We hope to welcome you back with a better experience in the future. Thank you for your input. Best regards, Yudi Permana - Hotel Manager Amaris Cilegon
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