Aston Inn Jemursari

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8.7
/10
Very Good
2,086 reviews

What Guests Say About Their Stay

Staff Friendliness (217)
Ambiance (210)
Bedroom (201)
Bathroom (178)

Indah Y. H.

10.0
/ 10
The staff are very helpful and friendly, and I've always had a pleasant stay at Aston in Surabaya, Lombok, and Jogja. Everything was very satisfying.
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Verified Traveler

10.0
/ 10
I had a great stay at Aston Inn Jemursari during my business trip. The service was excellent—the staff were friendly, attentive, and always ready to help, making the entire experience smooth from check-in to check-out. The ambiance felt modern and welcoming, creating a comfortable environment to unwind after a busy day. The room was clean, well-maintained, and spacious enough to both relax and get some work done comfortably. With its practical facilities and calm atmosphere, this hotel is a solid choice for business travelers looking for convenience, comfort, and reliable service. I would definitely consider staying here again.

a***u

10.0
/ 10
At my second visit, I still experience warm hospitality and the room is excellent either for studying or relaxing. Definitely will stay at this hotel for the next visit.

K***a

8.8
/ 10
Worth every penny... Friendly service from the front desk agent (thanks for the upgrade, though). The room was clean and comfortable, the AC was cold, and the water heater worked well. This is my second time back here.
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Bayu M. A.

10.0
/ 10
From the beginning of arriving by car, I was greeted by the hotel valet service .. the car was really well taken care of and without any hope of lacking anything .. then entered the reception on the 1st floor, provided a FREE Welcome Drink, the check-in process was fast, the receptionist was also helpful and informative .. entered the room hallway, the hallway although carpeted but not dusty and clean, even though it was a smoking room but I salute, from the hallway and the room there was no cigarette smell at all .. the room was also very spacious with a balcony and what I liked most was that pitchers and gallons were lined up to reduce plastic waste .. inside the room was also clean and fragrant and there was a google nest .. moreover the google nest can set an alarm so you don't have to worry about oversleeping for breakfast .. oh yes, for breakfast it was very varied, then I was most "WOW" because they provided mixed Madurese porridge .. why is that when I was also really craving Madurese porridge for breakfast .. and the menu was also sooooooooo much .. when checking in they also gave me a grace period until 12:30 from which should be at 12:00.. there is a swimming pool, gym on the top floor itself.. the service from Aston is really great..
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In the Area
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JL. Sidosermo II NO 70, Surabaya, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60239

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named ASTON Inn Jemursari Staying at Aston Inn Jemursari is a good choice when you are visiting Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Inn Jemursari

JL. Sidosermo II NO 70, Surabaya, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60239
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Lobby Aston Inn Jemursari
Lobby 2 Aston Inn Jemursari

Discover More About Aston Inn Jemursari

Welcome to Aston Inn Jemursari, your premier destination for a comfortable and convenient stay in the vibrant heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, Aston Inn Jemursari offers a welcoming atmosphere and excellent amenities to make your trip memorable. Room rates at Aston Inn Jemursari start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Aston Inn Jemursari Location

Aston Inn Jemursari is strategically situated in the bustling Jemursari district of Surabaya, Jawa Timur. Located at JL. Sidosermo II NO 70, Surabaya, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60239, the hotel is approximately a 30-minute drive from Juanda International Airport (SUB), making it easily accessible for travelers. It's also conveniently positioned about 20 minutes from the city center, offering a perfect balance between accessibility and a peaceful retreat. The surrounding area of Jemursari is known for its dynamic commercial activity, with numerous shops, restaurants, and business establishments, yet it also provides a comfortable environment for relaxation. This prime location ensures that guests are never far from essential services and entertainment options.

Aston Inn Jemursari Facilities & Services

Facilities for guests at Aston Inn Jemursari are designed to cater to every need, ensuring a pleasant and productive stay.

  • Enjoy a refreshing dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Stay active and energized at the well-equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Indulge in a relaxing spa treatment at our on-site wellness center, with services available from 10:00 AM to 8:00 PM (additional charges apply).
  • Families will appreciate the dedicated children's play area, ensuring fun for the little ones.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Secure and convenient free parking is provided for guests arriving by car.
  • A 24-hour front desk is always ready to assist with any requests or inquiries.
  • Room service is available from 6:00 AM to 11:00 PM for your convenience.

Aston Inn Jemursari Room Types

Discover a range of comfortable accommodations with the diverse room types of Aston Inn Jemursari, each designed to provide a restful sanctuary.

  • Deluxe Room:

    Offering a comfortable space with either a city view or garden view. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Executive Room:

    A more spacious option, providing enhanced comfort and amenities. Available with city or garden views, in smoking and non-smoking configurations. Bathtub available in select rooms.
  • Suite:

    For those seeking extra luxury, our suites offer expansive living areas and premium furnishings. Enjoy city or garden views. Bathtub included.
  • Family Room:

    Ideal for families traveling together, these rooms are designed for comfort and convenience. Available with various views and configurations.

Aston Inn Jemursari is a pet-friendly hotel. For guests bringing their furry companions, please note that specific conditions apply, and an additional cleaning fee of PHP 1,500 per pet, per stay, will be charged.

Aston Inn Jemursari Dining & Restaurants

Savor delightful culinary experiences at Aston Inn Jemursari's dining venues.

  • The Coffee Shop:

    Open daily from 6:00 AM to 11:00 PM, this all-day dining restaurant offers a wide selection of local and international dishes. Enjoy breakfast buffets, à la carte lunches, and dinners. Estimated price per person: PHP 300 - PHP 600.
  • The Lounge Bar:

    Unwind with a refreshing drink and light snacks at our cozy lounge bar, open from 11:00 AM to 1:00 AM. Perfect for casual meetings or relaxing evenings. Estimated price per person: PHP 200 - PHP 400.

Aston Inn Jemursari Nearby Attractions and Activities

Explore the vibrant surroundings of Aston Inn Jemursari with a variety of attractions and activities available in and around Surabaya.

  • Taman Bungkul:

    A popular public park offering green spaces, recreational facilities, and food stalls, perfect for a leisurely stroll or family outing.
  • House of Sampoerna:

    Immerse yourself in the history of Indonesian tobacco at this beautifully preserved colonial-era building, which also houses a museum.
  • Surabaya Town Square (Sutos):

    A modern lifestyle complex featuring a wide array of shops, restaurants, cafes, and entertainment options.
  • Monumen Kapal Selam (Submarine Monument):

    Visit this unique museum housed in a decommissioned Russian submarine, offering a glimpse into naval history.
  • Grand City Mall Surabaya:

    One of the city's largest shopping destinations, offering a vast selection of retail outlets, dining establishments, and entertainment facilities.

If you are looking for other activities around Aston Inn Jemursari, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Aston Inn Jemursari from the Airport

Navigating your journey to Aston Inn Jemursari is made easy with several transportation options. The airport transfer service of Aston Inn Jemursari ensures a smooth arrival.

  • Hotel Private Airport Transfer:

    For the most convenient and hassle-free journey, you can arrange a private transfer directly with the hotel. This service offers comfort and efficiency, with rates starting from PHP 500, depending on the vehicle type. Contact the hotel in advance to book this service.
  • Taxi:

    Metered taxis are readily available at Juanda International Airport (SUB). The journey to Aston Inn Jemursari typically takes around 30 minutes and costs approximately PHP 150 - PHP 250, depending on traffic conditions.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via your smartphone. This is a popular and often cost-effective option, with fares similar to metered taxis.
  • Airport Premium Bus:

    While less direct, airport buses may offer a more economical option to reach certain points in the city, from where you can take a short taxi or ride-hailing service ride to the hotel.

For seamless travel, consider booking airport transfer services in advance or inquire about the Aston Inn Jemursari airport transfer options upon booking.

Summary of Why You Should Choose to Stay at Aston Inn Jemursari

Choosing Aston Inn Jemursari for your stay in Jawa Timur guarantees a blend of comfort, convenience, and excellent service.

  • Prime Location:

    Situated in the accessible Jemursari district, close to business hubs and entertainment.
  • Excellent Facilities:

    Enjoy a swimming pool, fitness center, and family-friendly amenities.
  • Comfortable Rooms:

    A variety of well-appointed rooms to suit every traveler's needs.
  • Dining Options:

    Savor delicious local and international cuisine on-site.
  • Value for Money:

    Competitive rates and special offers, especially for new users on Traveloka.

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All facilities in Aston Inn Jemursari

Bar, Cafe and Lounge Aston Inn Jemursari
Bar, Cafe and Lounge
Swimming Pool Aston Inn Jemursari
Swimming Pool
Lobby Aston Inn Jemursari
Lobby
Exterior Aston Inn Jemursari
Exterior
Restaurant Aston Inn Jemursari
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Secure parking

Accommodation Policy & General Information in Aston Inn Jemursari

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 12-8-2026 to 20-8-2026.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aston Inn Jemursari
98
Number of floors in Aston Inn Jemursari
6
Another facilities in Aston Inn Jemursari
Room service, WiFi in public area, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Aston Inn Jemursari

What are available facilities at Aston Inn Jemursari?
There are top facilites at Aston Inn Jemursari such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Jemursari?
The standard check-in time at Aston Inn Jemursari is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aston Inn Jemursari?
Aston Inn Jemursari is a 3.0-star hotel.
How many floors does Aston Inn Jemursari have?
Aston Inn Jemursari has 6 floors.
How many rooms are available at Aston Inn Jemursari?
Aston Inn Jemursari has 98 rooms in total.
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More Reviews from Other Guests in Aston Inn Jemursari

Overall Ratings & Reviews Aston Inn Jemursari

Traveloka (2,069)
Other sources (17)
8.8
Very Good
From 2,069 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.6

Service and Facilites

8.9

People often mention about Aston Inn Jemursari
All
Staff Friendliness (137)
Ambiance (130)
Bedroom (123)
Taste (109)
Bathroom (107)
Room Space (102)
Variety (95)
Hotel Area (94)
Wifi (89)
Distance to City Center (83)
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Traveler Reviews Aston Inn Jemursari

Number of reviews per page
20
40
Customer reviews
R***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the food is quite varied.
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Abidah M.
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7.1
/10
Reviewed 2 week(s) ago
At breakfast, there was a menu of fish filleted and fried crispy, but there were still a lot of bones.
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Theresia W. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed at Aston twice. Check-in was fast and early check-in was possible if the room was ready before 2:00 PM. The front desk was friendly. Room 319 was clean and fragrant. The water was flowing smoothly, and the toilet was safe. You could watch YouTube, so the kids wouldn't be fussy. The lighting was good, and there was a balcony, although it was small. A mini fridge was provided. Breakfast was varied. Check-out was quick.
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Accommodation's Reply
05 Aug 2026
Dear Theresia, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
A nice, clean hotel with quiet surroundings. If you don't mind the location, which is a bit far from the main road, this is the choice!
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
This is really good, the layout, the cozy atmosphere, overall it's very good.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Ajeng P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good stay experience for business trip.
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Accommodation's Reply
17 Jul 2026
Dear Mr./Ms. Ajeng, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted that you had a great experience with us. We will continue to strive to provide excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Nena
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
I chose this hotel because it was relatively close to my destination. The security guard was very helpful with lifting my luggage, as there are stairs leading to the lobby. Breakfast wasn't included because I was staying overnight and leaving early. I'll probably stay here again next time I visit Surabaya, and I'll definitely try the food and swimming. I think the location is strategic.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Nena, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Diny H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A valuable and memorable experience that coincided with our 17th anniversary. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Dini, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Herliati
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room was clean, the shower was powerful, and most importantly the food was delicious.
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Accommodation's Reply
08 Jul 2026
Dear Mr./Ms. Herliathi, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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I***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Awesome. Friendly staff, comfortable room, delicious breakfast.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Silvia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
I was initially given room 502, but it was stuffy, smelly, the refrigerator was dead, and there were cockroaches. I brought a baby, so I asked to change rooms and was given 510, which was fine. I'll upgrade again, please.
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Accommodation's Reply
17 Jul 2026
Dear Sylvia, Thank you for taking the time to provide us with your review and feedback. We apologize for the inconvenience you experienced upon checking into room 502. The uncomfortable conditions, broken refrigerator, and insects in the room did not reflect the standard of service we expect, especially when you were traveling with an infant. We appreciate your understanding and are pleased to hear that the other room you were provided with was more comfortable. We have forwarded this feedback to our housekeeping and engineering teams for immediate assessment and improvement to prevent such incidents from happening again. We look forward to welcoming you and your family back to Aston Inn Jemursari for an even better stay. Sincerely, Aston Inn Jemursari
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Perfect for those looking for a place to rest in Surabaya. Its proximity to the main Ahmad Yani Street makes it a strategically located hotel.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Act quickly on what consumers want.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
A top-rated hotel for those visiting Surabaya. Comfortable.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Even though it's in a small alley, it's worth it. Minus the parking lot. The staff are all nice. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Comfortable atmosphere, easy access to supermarkets and even pharmacies.
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2 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Mufti A. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel is very comfortable, clean, and the food and service are excellent. The staff are also very helpful. The facilities are quite complete. A room on the 6th or 7th floor offers stunning views of Surabaya city at night and in the morning.
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3 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Yuli 1.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Seriously, the room is very comfortable for me, spacious and clean too. The food is quite delicious. The TV is also big, it's a smart TV that can do YouTube and Netflix too.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The hotel is nice, but parking is difficult. There's valet service, but you have to queue.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your review of your stay at Aston Inn Jemursari. We are delighted that you enjoyed your stay. We apologize for any inconvenience you experienced regarding parking access and waiting times for valet parking. Your feedback is valuable in our ongoing evaluation of our operations to ensure smoother parking, especially during peak hours. We greatly appreciate your comments and look forward to welcoming you back to Aston Inn Jemursari for another comfortable stay. Sincerely, Aston Inn Jemursari
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F***n
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Business
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8.5
/10
Reviewed 17 week(s) ago
Keep improve, keep flexible, and keep variety
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Restaurant 4 Aston Inn Jemursari

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Overall Ratings & Reviews Aston Inn Jemursari

Traveloka (2,069)
Other sources (17)
8.8
Very Good
From 2,069 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.6

Service and Facilites

8.9

People often mention about Aston Inn Jemursari
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Staff Friendliness (137)
Ambiance (130)
Bedroom (123)
Taste (109)
Bathroom (107)
Room Space (102)
Variety (95)
Hotel Area (94)
Wifi (89)
Distance to City Center (83)
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Traveler Reviews Aston Inn Jemursari

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40
Customer reviews
R***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the food is quite varied.
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Abidah M.
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7.1
/10
Reviewed 2 week(s) ago
At breakfast, there was a menu of fish filleted and fried crispy, but there were still a lot of bones.
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Theresia W. S.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
I stayed at Aston twice. Check-in was fast and early check-in was possible if the room was ready before 2:00 PM. The front desk was friendly. Room 319 was clean and fragrant. The water was flowing smoothly, and the toilet was safe. You could watch YouTube, so the kids wouldn't be fussy. The lighting was good, and there was a balcony, although it was small. A mini fridge was provided. Breakfast was varied. Check-out was quick.
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Accommodation's Reply
05 Aug 2026
Dear Theresia, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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H***i
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Business
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8.4
/10
Reviewed 4 week(s) ago
A nice, clean hotel with quiet surroundings. If you don't mind the location, which is a bit far from the main road, this is the choice!
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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R***o
icon-Staycation
Staycation
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9.1
/10
Reviewed 4 week(s) ago
This is really good, the layout, the cozy atmosphere, overall it's very good.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Ajeng P.
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Business
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10.0
/10
Reviewed 4 week(s) ago
Very good stay experience for business trip.
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Accommodation's Reply
17 Jul 2026
Dear Mr./Ms. Ajeng, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted that you had a great experience with us. We will continue to strive to provide excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Nena
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Medical
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8.2
/10
Reviewed 6 week(s) ago
I chose this hotel because it was relatively close to my destination. The security guard was very helpful with lifting my luggage, as there are stairs leading to the lobby. Breakfast wasn't included because I was staying overnight and leaving early. I'll probably stay here again next time I visit Surabaya, and I'll definitely try the food and swimming. I think the location is strategic.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Nena, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Diny H.
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10.0
/10
Reviewed 7 week(s) ago
A valuable and memorable experience that coincided with our 17th anniversary. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Dini, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Herliati
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Business
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10.0
/10
Reviewed 7 week(s) ago
The room was clean, the shower was powerful, and most importantly the food was delicious.
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Accommodation's Reply
08 Jul 2026
Dear Mr./Ms. Herliathi, Thank you for your positive review of your stay at Aston Inn Jemursari. We are delighted to hear that you had a great experience with us. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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I***u
icon-Business
Business
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8.5
/10
Reviewed 7 week(s) ago
Awesome. Friendly staff, comfortable room, delicious breakfast.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Silvia
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Staycation
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7.0
/10
Reviewed 8 week(s) ago
I was initially given room 502, but it was stuffy, smelly, the refrigerator was dead, and there were cockroaches. I brought a baby, so I asked to change rooms and was given 510, which was fine. I'll upgrade again, please.
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1 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Sylvia, Thank you for taking the time to provide us with your review and feedback. We apologize for the inconvenience you experienced upon checking into room 502. The uncomfortable conditions, broken refrigerator, and insects in the room did not reflect the standard of service we expect, especially when you were traveling with an infant. We appreciate your understanding and are pleased to hear that the other room you were provided with was more comfortable. We have forwarded this feedback to our housekeeping and engineering teams for immediate assessment and improvement to prevent such incidents from happening again. We look forward to welcoming you and your family back to Aston Inn Jemursari for an even better stay. Sincerely, Aston Inn Jemursari
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Perfect for those looking for a place to rest in Surabaya. Its proximity to the main Ahmad Yani Street makes it a strategically located hotel.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Act quickly on what consumers want.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
A top-rated hotel for those visiting Surabaya. Comfortable.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Even though it's in a small alley, it's worth it. Minus the parking lot. The staff are all nice. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Comfortable atmosphere, easy access to supermarkets and even pharmacies.
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2 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Mufti A. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel is very comfortable, clean, and the food and service are excellent. The staff are also very helpful. The facilities are quite complete. A room on the 6th or 7th floor offers stunning views of Surabaya city at night and in the morning.
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3 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Yuli 1.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Seriously, the room is very comfortable for me, spacious and clean too. The food is quite delicious. The TV is also big, it's a smart TV that can do YouTube and Netflix too.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The hotel is nice, but parking is difficult. There's valet service, but you have to queue.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your review of your stay at Aston Inn Jemursari. We are delighted that you enjoyed your stay. We apologize for any inconvenience you experienced regarding parking access and waiting times for valet parking. Your feedback is valuable in our ongoing evaluation of our operations to ensure smoother parking, especially during peak hours. We greatly appreciate your comments and look forward to welcoming you back to Aston Inn Jemursari for another comfortable stay. Sincerely, Aston Inn Jemursari
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F***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Keep improve, keep flexible, and keep variety
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Aston Inn Jemursari. We are delighted to hear that you had a positive experience. We remain committed to providing excellent accommodations by offering quality amenities, maintaining cleanliness, and providing friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. Thank you again for choosing Aston Inn Jemursari as your accommodation. We are glad you enjoyed your stay with us, and we hope to welcome you back in the future for an even more pleasant experience. Sincerely, Aston Inn Jemursari
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Number of reviews per page
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