Ayola First Point Hotel Pekanbaru

Hotels
8.5
/10
Very Good
4,840 reviews

What Guests Say About Their Stay

Bedroom (86)
Staff Friendliness (81)
Ambiance (81)
Surroundings (79)
Josh P.
10.0
/ 10
Very good stay. Breakfast was amazing and the breakfast area was beautiful. Everything with the room was excellent. The staff were very kind and helpful!
syafrizal a. d.
9.7
/ 10
Hotel yang sangat cocok untuk istirahat, pelayanan ramah, lokasi strategis, dan tentunya nyaman, sangat sangat recommended.
fahmi m.
9.7
/ 10
The room looked exactly like my room. Clean and comfortable. Good job
N***i
10.0
/ 10
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
See original
miftahur R.
10.0
/ 10
Very satisfied staying here, the location is very strategic. Good service, rooms are also clean.
See original
In the Area
See Map
Jalan HR. Soebrantas Panam No. 98, Tampan, Pekanbaru, Riau, Indonesia, 28292

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Ayola First Point Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Tampan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ayola First Point Hotel Pekanbaru

Jalan HR. Soebrantas Panam No. 98, Tampan, Pekanbaru, Riau, Indonesia, 28292
Discover More Places
Lobby Ayola First Point Hotel Pekanbaru
Lobby 2 Ayola First Point Hotel Pekanbaru

Discover More About Ayola First Point Hotel Pekanbaru

Location


Ayola First Point Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Tampan.

About Ayola First Point Hotel Pekanbaru

From business event to corporate gathering, Ayola First Point Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Ayola First Point Hotel Pekanbaru, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Ayola First Point Hotel Pekanbaru.

If you plan to have a long-term stay, staying at Ayola First Point Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Ayola First Point Hotel Pekanbaru is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ayola First Point Hotel Pekanbaru.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ayola First Point Hotel Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ayola First Point Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ayola First Point Hotel Pekanbaru is the right place to stay.

All facilities in Ayola First Point Hotel Pekanbaru

Bar, Cafe and Lounge Ayola First Point Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool Ayola First Point Hotel Pekanbaru
Swimming Pool
Lobby Ayola First Point Hotel Pekanbaru
Lobby
Bedroom Ayola First Point Hotel Pekanbaru
Bedroom
Restaurant Ayola First Point Hotel Pekanbaru
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Sun loungers

Transportation

  • Airport transfer
  • Secure parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ayola First Point Hotel Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Hallway, Lounge, Spa closed temporarily from 4-4-2025 to 31-12-2025.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ayola First Point Hotel Pekanbaru
100
Number of floors in Ayola First Point Hotel Pekanbaru
8
Another facilities in Ayola First Point Hotel Pekanbaru
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Ayola First Point Hotel Pekanbaru

What are available facilities at Ayola First Point Hotel Pekanbaru?
There are top facilites at Ayola First Point Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ayola First Point Hotel Pekanbaru?
The standard check-in time at Ayola First Point Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ayola First Point Hotel Pekanbaru provide breakfast?
Yes, Ayola First Point Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ayola First Point Hotel Pekanbaru?
Ayola First Point Hotel Pekanbaru is a 3.0-star hotel.
How many floors does Ayola First Point Hotel Pekanbaru have?
Ayola First Point Hotel Pekanbaru has 8 floors.
See All

More Reviews from Other Guests in Ayola First Point Hotel Pekanbaru

8.5
Very Good
From 4,831 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Ayola First Point Hotel Pekanbaru
All
Kamar Tidur (57)
Suasana (54)
Keramahan Staff (52)
Lingkungan Sekitar (51)
Area Hotel (47)
Ukuran Kamar (45)
Kamar Mandi (44)
Akses (42)
Wifi (38)
Ramah Keluarga (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ayola First Point Hotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
C***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable, good for resting.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and we sincerely hope to welcome you back to stay at Ayola First Point Pekanbaru Hotel again in the future. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
C***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable place, good for resting, good food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and hope to welcome you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
Toha S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Check-in was a breeze, the staff was friendly, and the hotel had a great vibe. Access was easy, parking was ample, and the surrounding area was very lively—plenty of options for snacks and hangouts.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Mr. Toha, Warmest regards, Ayola First Point Pekanbaru Hotel. Thank you for choosing us and taking the time to write us a review. We are delighted to hear that you were satisfied with our services and had the best possible experience during your stay. Guest satisfaction is our top priority. Thank you again for your valuable feedback and we look forward to welcoming you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana, General Manager
Translated by Google Icon
See original
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The AC wasn't cold enough, but that was okay since I had a fever yesterday. It was comfortable enough, and I slept soundly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and for taking the time to write us a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are valuable and will be taken into consideration to improve our services and facilities. We look forward to welcoming you back again with even better facilities. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Strategic location, comfortable, just enough for those who don't need various facilities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, clean rooms, and affordable prices
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
Translated by Google Icon
See original
Z***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
My experience after staying at that hotel: my body was itchy, probably because of the mites, and the view was terrible. Furthermore, the hotel had a lot of rules that I disliked the most. We had to pay a deposit of Rp 150,000, and there were so many rules that we could even be fined Rp 1 million for breaking them. It was really bad.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Warm regards, Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel Pekanbaru and for taking the time to write us a review. We apologize for the inconvenience you experienced during your check-in. Please provide some details about your complaint. Your comments regarding the bed have been taken into consideration. We are implementing pest control and prevention measures to prevent this from happening to our guests. For rooms with a view, we offer rooms on higher floors to provide an even better view for your next visit. A security deposit is normally required upon check-in and will be refunded upon check-out. It is our staff's responsibility to explain the rules and regulations to you prior to your stay to ensure a more comfortable stay. We hope to see you again with our best facilities and services. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean, friendly, the best location, delicious breakfast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your rating is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
I***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It didn't take long to wait, so it suited me who is often in a hurry.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was fun staying there, the service was good, the room was nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
D***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I stayed at this hotel for two nights because I had business in Panama. The room, facilities, and food were delicious. The tom yum was delicious. However, there was something that offended me. While I was having breakfast, a restaurant staff member seemed to be constantly watching me. Then, while my room was being cleaned, I asked for a refill of mineral water, but the receptionist's response was rude and unprofessional. During my stay at Pekanbaru hotels, this is the first time I've experienced such service. Please improve the service.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are important to us, allowing us to provide the best possible service. We hope that your review will encourage you to return to our hotel, with even better service, to ensure you and other guests have a pleasant stay. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
W***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very clean & comfortable, lots of snacks sold around the hotel.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
I***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
So far, it's been interesting and comfortable, with no issues whatsoever. I recommend it for anyone looking for a staycation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Heriyansyah
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Clean, comfortable, complete facilities, delicious breakfast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Mr. Heriansyah, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's a pleasure to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel staff are all friendly, I often stay here because I don't have to go far to find culinary delights. I was a little disappointed because the windows were often mossy and dirty, I'm one of those people who likes to take photos of the view outside the window, maybe there's a solution to keep the windows from getting dirty.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Stevany E. S. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Comfortable place to stay location
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Stevany, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback regarding our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
W***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The location is strategic, the staff is also friendly. However, unfortunately the AC is not cold, is it because the weather is hot or the AC is not cold in room 326.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide a positive response. Thank you for your feedback. We have followed up on your suggestions and feedback regarding the air conditioning so that we can maintain the quality of our service and always strive to provide the best for you. My entire team and I always look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Profile Picture
Fani N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very ok and will come back to stay here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Ms. Fani, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your feedback is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
t***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Access to culinary tours is very easy, as Ayola is surrounded by food. I chose a room overlooking Riau Garden City, so I could see the lights and activity from my room. The staff was friendly, and the room was clean. I'll definitely stay here again next time 😁
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for taking the time to leave a positive review. Your review is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. It is a pleasure to know that you are satisfied with our service. My entire team and I always look forward to your next visit. Warmest regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Ayola First Point Hotel Pekanbaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 4,831 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Ayola First Point Hotel Pekanbaru
All
Kamar Tidur (57)
Suasana (54)
Keramahan Staff (52)
Lingkungan Sekitar (51)
Area Hotel (47)
Ukuran Kamar (45)
Kamar Mandi (44)
Akses (42)
Wifi (38)
Ramah Keluarga (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ayola First Point Hotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
C***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable, good for resting.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and we sincerely hope to welcome you back to stay at Ayola First Point Pekanbaru Hotel again in the future. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
C***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable place, good for resting, good food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and hope to welcome you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
Toha S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Check-in was a breeze, the staff was friendly, and the hotel had a great vibe. Access was easy, parking was ample, and the surrounding area was very lively—plenty of options for snacks and hangouts.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Mr. Toha, Warmest regards, Ayola First Point Pekanbaru Hotel. Thank you for choosing us and taking the time to write us a review. We are delighted to hear that you were satisfied with our services and had the best possible experience during your stay. Guest satisfaction is our top priority. Thank you again for your valuable feedback and we look forward to welcoming you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana, General Manager
Translated by Google Icon
See original
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The AC wasn't cold enough, but that was okay since I had a fever yesterday. It was comfortable enough, and I slept soundly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and for taking the time to write us a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are valuable and will be taken into consideration to improve our services and facilities. We look forward to welcoming you back again with even better facilities. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Strategic location, comfortable, just enough for those who don't need various facilities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, clean rooms, and affordable prices
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
Translated by Google Icon
See original
Z***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
My experience after staying at that hotel: my body was itchy, probably because of the mites, and the view was terrible. Furthermore, the hotel had a lot of rules that I disliked the most. We had to pay a deposit of Rp 150,000, and there were so many rules that we could even be fined Rp 1 million for breaking them. It was really bad.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Warm regards, Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel Pekanbaru and for taking the time to write us a review. We apologize for the inconvenience you experienced during your check-in. Please provide some details about your complaint. Your comments regarding the bed have been taken into consideration. We are implementing pest control and prevention measures to prevent this from happening to our guests. For rooms with a view, we offer rooms on higher floors to provide an even better view for your next visit. A security deposit is normally required upon check-in and will be refunded upon check-out. It is our staff's responsibility to explain the rules and regulations to you prior to your stay to ensure a more comfortable stay. We hope to see you again with our best facilities and services. Best regards, Romi Lesmana General Manager
Translated by Google Icon
See original
T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean, friendly, the best location, delicious breakfast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your rating is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
I***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It didn't take long to wait, so it suited me who is often in a hurry.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was fun staying there, the service was good, the room was nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
D***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I stayed at this hotel for two nights because I had business in Panama. The room, facilities, and food were delicious. The tom yum was delicious. However, there was something that offended me. While I was having breakfast, a restaurant staff member seemed to be constantly watching me. Then, while my room was being cleaned, I asked for a refill of mineral water, but the receptionist's response was rude and unprofessional. During my stay at Pekanbaru hotels, this is the first time I've experienced such service. Please improve the service.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are important to us, allowing us to provide the best possible service. We hope that your review will encourage you to return to our hotel, with even better service, to ensure you and other guests have a pleasant stay. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
W***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very clean & comfortable, lots of snacks sold around the hotel.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
I***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
So far, it's been interesting and comfortable, with no issues whatsoever. I recommend it for anyone looking for a staycation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Heriyansyah
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Clean, comfortable, complete facilities, delicious breakfast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Mr. Heriansyah, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's a pleasure to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel staff are all friendly, I often stay here because I don't have to go far to find culinary delights. I was a little disappointed because the windows were often mossy and dirty, I'm one of those people who likes to take photos of the view outside the window, maybe there's a solution to keep the windows from getting dirty.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Stevany E. S. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Comfortable place to stay location
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Stevany, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback regarding our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
W***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The location is strategic, the staff is also friendly. However, unfortunately the AC is not cold, is it because the weather is hot or the AC is not cold in room 326.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide a positive response. Thank you for your feedback. We have followed up on your suggestions and feedback regarding the air conditioning so that we can maintain the quality of our service and always strive to provide the best for you. My entire team and I always look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Profile Picture
Fani N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very ok and will come back to stay here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Ms. Fani, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your feedback is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
t***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Access to culinary tours is very easy, as Ayola is surrounded by food. I chose a room overlooking Riau Garden City, so I could see the lights and activity from my room. The staff was friendly, and the room was clean. I'll definitely stay here again next time 😁
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for taking the time to leave a positive review. Your review is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. It is a pleasure to know that you are satisfied with our service. My entire team and I always look forward to your next visit. Warmest regards, Romie Lesmana, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40