Ayola First Point Hotel Pekanbaru

Hotels
8.5
/10
Very Good
4,840 reviews

What Guests Say About Their Stay

Bedroom (86)
Staff Friendliness (81)
Ambiance (81)
Surroundings (79)
Josh P.
10.0
/ 10
Very good stay. Breakfast was amazing and the breakfast area was beautiful. Everything with the room was excellent. The staff were very kind and helpful!
syafrizal a. d.
9.7
/ 10
Hotel yang sangat cocok untuk istirahat, pelayanan ramah, lokasi strategis, dan tentunya nyaman, sangat sangat recommended.
fahmi m.
9.7
/ 10
The room looked exactly like my room. Clean and comfortable. Good job
N***i
10.0
/ 10
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
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miftahur R.
10.0
/ 10
Very satisfied staying here, the location is very strategic. Good service, rooms are also clean.
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In the Area
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Jalan HR. Soebrantas Panam No. 98, Tampan, Pekanbaru, Riau, Indonesia, 28292

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Ayola First Point Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Tampan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ayola First Point Hotel Pekanbaru

Jalan HR. Soebrantas Panam No. 98, Tampan, Pekanbaru, Riau, Indonesia, 28292
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Lobby Ayola First Point Hotel Pekanbaru
Lobby 2 Ayola First Point Hotel Pekanbaru

Discover More About Ayola First Point Hotel Pekanbaru

Ayola First Point Hotel Pekanbaru Rates per Night

Ayola First Point Hotel Pekanbaru room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Ayola First Point Hotel Pekanbaru hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ayola First Point Hotel Pekanbaru Location & Address

Ayola First Point Hotel Pekanbaru is located at Jalan HR. Soebrantas Panam No. 98, Tampan, Pekanbaru, Riau, Indonesia, 28292. It's situated in the Pekanbaru area of Indonesia, known for its vibrant city life and local culture. The hotel is approximately 5 km from the city center.

How to go to Ayola First Point Hotel Pekanbaru from Airport

Arriving at Sultan Syarif Kasim II International Airport (PKU) and wondering about the best way to get to Ayola First Point Hotel Pekanbaru? Here are a few options to consider for your hotel transfer from the airport.

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most straightforward option, taking you directly to the hotel. Expect a journey of around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are a convenient option. Simply book a ride through the app upon arrival. This can sometimes be more cost-effective than a regular taxi.
  • Airport Bus (Budget-Friendly):

    The airport bus is the most affordable option. However, it may not drop you directly at the hotel, requiring a short taxi or Ride Hailing ride from the nearest bus stop.

Tips:

For the most convenient route, consider booking a Ride Hailing or taking a taxi directly from the airport. This will save you time and hassle, especially if you have luggage.

Ayola First Point Hotel Pekanbaru Reviews & Summary

Looking for all about hotel Ayola First Point Hotel Pekanbaru? This hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location. Guests particularly appreciate the friendly staff and the hotel's cleanliness.

One standout feature is the rooftop pool, offering stunning views of the city. The on-site restaurant also receives high marks for its delicious Indonesian cuisine. Here's a short review to encourage bookings: "A fantastic stay! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a real treat. Highly recommended!"

Ayola First Point Hotel Pekanbaru Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Ayola First Point Hotel Pekanbaru offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room:

    A comfortable and well-appointed room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Room, offering extra space and enhanced amenities. Some rooms offer city views.
  • Executive Suite:

    A spacious suite with a separate living area, ideal for business travellers or families. Features a bathtub in the en-suite bathroom.
  • Family Room:

    Designed specifically for families, with multiple beds and ample space. Non-smoking only.

Please note that Ayola First Point Hotel Pekanbaru is not a pet-friendly hotel.

Hotel Facilities in Ayola First Point Hotel Pekanbaru

Ayola First Point Hotel Pekanbaru boasts a range of hotel amenities and hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find everything you need for a comfortable and enjoyable experience.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the well-equipped fitness center. Open 24 hours.
  • Restaurant:

    Indulge in delicious Indonesian and international cuisine at the on-site restaurant.
  • Meeting Rooms:

    Perfect for business travellers, the hotel offers several meeting rooms with modern equipment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Ayola First Point Hotel Pekanbaru

Looking for a delightful dining experience? Ayola First Point Hotel Pekanbaru offers a fantastic hotel buffet and a charming hotel restaurant to satisfy your culinary cravings. Whether you're in the mood for local flavours or international dishes, you'll find something to tantalize your taste buds.

  • The Palm Restaurant:

    This hotel restaurant serves a variety of Indonesian and international dishes. Open for breakfast, lunch, and dinner.
  • Buffet Breakfast:

    Enjoy a hearty buffet breakfast with a wide selection of hot and cold items. Price: Approximately SGD 15 per person. Opening hours: 6:00 AM to 10:00 AM.
  • Lobby Cafe:

    Relax and unwind at the Lobby Cafe, offering coffee, tea, pastries, and light snacks. Signature dish: Indonesian Coffee.

Ayola First Point Hotel Pekanbaru Airport pickups and How to Book

Need a convenient hotel to airport transfer? Ayola First Point Hotel Pekanbaru offers hotels with airport shuttle services to ensure a smooth and hassle-free arrival and departure. Here's how to book your airport pick-up:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm your booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Exploring Pekanbaru is easy with convenient access to public transportation. While Pekanbaru doesn't have an MRT system, there are several nearby bus stops that provide access to various parts of the city. Here's a list of nearby bus stations and bus stops nearby:

  • Trans Metro Dewa Ruci Bus Stop:

    Approximately 1 km from the hotel.
  • Trans Metro Sudirman Bus Stop:

    Approximately 1.5 km from the hotel.

For bus fares, you can purchase a Trans Metro card at designated kiosks or use electronic payment methods. Check with the local transportation authority for the most up-to-date information on routes and fares.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Pekanbaru offers a variety of attractions that are perfect for kids and adults alike. Here are a few nearby sightseeing places and things to see nearby:

  • Riau Cultural Park (Taman Budaya Riau):

    Experience the rich culture of Riau with traditional performances and exhibits. Distance: 8 km from the hotel. Entry: Free.
  • An-Nur Great Mosque:

    A stunning mosque with beautiful architecture. Distance: 6 km from the hotel. Entry: Free.
  • Siak Bridge:

    A modern bridge offering panoramic views of the Siak River. Distance: 10 km from the hotel. Entry: Free.
  • Labersa Waterpark:

    A fun-filled waterpark with slides and pools for all ages. Distance: 20 km from the hotel. Entry: Approximately SGD 15 per person.
  • Alam Mayang Fishing Pond:

    A relaxing spot for fishing and enjoying nature. Distance: 12 km from the hotel. Entry: Varies depending on fishing package.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ayola First Point Hotel Pekanbaru (Pekanbaru)

Craving some delicious nearby dining and local food? Pekanbaru offers a wide array of culinary delights, from charming cafes and restaurants to mouthwatering local street food. Here are a few options to explore:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Pizza Hut:

    A familiar favourite for pizza lovers.
  • Marugame Udon:

    Enjoy authentic Japanese udon noodles in a casual setting.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Martabak:

    Sweet or savoury pancake, a popular street food snack.

Shopping places near Ayola First Point Hotel Pekanbaru (Pekanbaru)

Looking for some retail therapy? Pekanbaru offers a variety of nearby shopping destinations, from modern malls to local markets. Here are a few dept stores near me and shops near me to explore:

  • Mal SKA:

    A large shopping mall with a wide range of international and local brands.
  • Plaza Citra:

    Another popular mall with a mix of retail stores, restaurants, and entertainment options.
  • Pasar Bawah:

    A traditional market where you can find local products, souvenirs, and handicrafts.

Other Places to Stay Near Ayola First Point Hotel Pekanbaru

If Ayola First Point Hotel Pekanbaru isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Here are a few options to consider:

Luxury/5–6 star hotels nearby:

  • Grand Jatra Hotel Pekanbaru:

    A luxurious hotel with excellent facilities and services.
  • The Premiere Hotel Pekanbaru:

    Offers elegant accommodations and a range of amenities.
  • Aryaduta Pekanbaru:

    Known for its spacious rooms and central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • FOX Hotel Pekanbaru:

    A stylish hotel with modern amenities.
  • Whiz Prime Hotel Sudirman Pekanbaru:

    Offers comfortable accommodations at a reasonable price.
  • Hotel Dafam Pekanbaru:

    Known for its friendly service and convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • RedDoorz near SKA Mall Pekanbaru:

    A budget-friendly option with basic amenities.
  • OYO 91275 Hotel Family Syariah:

    Offers simple and clean accommodations.
  • Zuri Express Hotel Pekanbaru:

    A convenient choice for budget-conscious travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel availability in Pekanbaru is easy with Traveloka. Whether you're looking for a luxurious stay or a budget-friendly option, you'll find a wide range of accommodations to suit your needs. Make your hotel reservations today and enjoy a memorable trip to Pekanbaru!

Ready to book your stay? Don't miss out on the best deals! Visit Traveloka now to book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in Ayola First Point Hotel Pekanbaru

Bar, Cafe and Lounge Ayola First Point Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool Ayola First Point Hotel Pekanbaru
Swimming Pool
Lobby Ayola First Point Hotel Pekanbaru
Lobby
Bedroom Ayola First Point Hotel Pekanbaru
Bedroom
Restaurant Ayola First Point Hotel Pekanbaru
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Sun loungers

Transportation

  • Airport transfer
  • Secure parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ayola First Point Hotel Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Hallway, Lounge, Spa closed temporarily from 4-4-2025 to 31-12-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ayola First Point Hotel Pekanbaru
100
Number of floors in Ayola First Point Hotel Pekanbaru
8
Another facilities in Ayola First Point Hotel Pekanbaru
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Ayola First Point Hotel Pekanbaru

What are available facilities at Ayola First Point Hotel Pekanbaru?
There are top facilites at Ayola First Point Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ayola First Point Hotel Pekanbaru?
The standard check-in time at Ayola First Point Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ayola First Point Hotel Pekanbaru provide breakfast?
Yes, Ayola First Point Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ayola First Point Hotel Pekanbaru
Ayola First Point Hotel Pekanbaru has a 3.0-star rating.
How many floors does Ayola First Point Hotel Pekanbaru have?
Ayola First Point Hotel Pekanbaru has 8.
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More Reviews from Other Guests in Ayola First Point Hotel Pekanbaru

8.5
Very Good
From 4,831 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Ayola First Point Hotel Pekanbaru
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Bedroom (57)
Ambiance (54)
Staff Friendliness (52)
Surroundings (51)
Hotel Area (47)
Room Space (45)
Bathroom (44)
Accessibility (42)
Wifi (38)
Family Friendly (36)
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Traveler Reviews Ayola First Point Hotel Pekanbaru

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20
40
Customer reviews
C***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable, good for resting.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and we sincerely hope to welcome you back to stay at Ayola First Point Pekanbaru Hotel again in the future. Best regards, Romi Lesmana General Manager
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C***p
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10.0
/10
Reviewed 3 week(s) ago
Comfortable place, good for resting, good food
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and hope to welcome you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana General Manager
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Toha S.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Check-in was a breeze, the staff was friendly, and the hotel had a great vibe. Access was easy, parking was ample, and the surrounding area was very lively—plenty of options for snacks and hangouts.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Toha, Warmest regards, Ayola First Point Pekanbaru Hotel. Thank you for choosing us and taking the time to write us a review. We are delighted to hear that you were satisfied with our services and had the best possible experience during your stay. Guest satisfaction is our top priority. Thank you again for your valuable feedback and we look forward to welcoming you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana, General Manager
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M***h
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8.5
/10
Reviewed 5 week(s) ago
The AC wasn't cold enough, but that was okay since I had a fever yesterday. It was comfortable enough, and I slept soundly.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and for taking the time to write us a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are valuable and will be taken into consideration to improve our services and facilities. We look forward to welcoming you back again with even better facilities. Best regards, Romi Lesmana General Manager
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R***y
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Transit
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8.8
/10
Reviewed 6 week(s) ago
Strategic location, comfortable, just enough for those who don't need various facilities
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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M***a
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Leisure
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9.4
/10
Reviewed 7 week(s) ago
Friendly staff, clean rooms, and affordable prices
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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Z***i
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5.0
/10
Reviewed 8 week(s) ago
My experience after staying at that hotel: my body was itchy, probably because of the mites, and the view was terrible. Furthermore, the hotel had a lot of rules that I disliked the most. We had to pay a deposit of Rp 150,000, and there were so many rules that we could even be fined Rp 1 million for breaking them. It was really bad.
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Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Warm regards, Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel Pekanbaru and for taking the time to write us a review. We apologize for the inconvenience you experienced during your check-in. Please provide some details about your complaint. Your comments regarding the bed have been taken into consideration. We are implementing pest control and prevention measures to prevent this from happening to our guests. For rooms with a view, we offer rooms on higher floors to provide an even better view for your next visit. A security deposit is normally required upon check-in and will be refunded upon check-out. It is our staff's responsibility to explain the rules and regulations to you prior to your stay to ensure a more comfortable stay. We hope to see you again with our best facilities and services. Best regards, Romi Lesmana General Manager
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T***n
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10.0
/10
Reviewed 9 week(s) ago
Clean, friendly, the best location, delicious breakfast
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your rating is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
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9.4
/10
Reviewed 9 week(s) ago
It didn't take long to wait, so it suited me who is often in a hurry.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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M***a
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
It was fun staying there, the service was good, the room was nice.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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D***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I stayed at this hotel for two nights because I had business in Panama. The room, facilities, and food were delicious. The tom yum was delicious. However, there was something that offended me. While I was having breakfast, a restaurant staff member seemed to be constantly watching me. Then, while my room was being cleaned, I asked for a refill of mineral water, but the receptionist's response was rude and unprofessional. During my stay at Pekanbaru hotels, this is the first time I've experienced such service. Please improve the service.
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are important to us, allowing us to provide the best possible service. We hope that your review will encourage you to return to our hotel, with even better service, to ensure you and other guests have a pleasant stay. Best regards, Romie Lesmana, General Manager
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W***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very clean & comfortable, lots of snacks sold around the hotel.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
So far, it's been interesting and comfortable, with no issues whatsoever. I recommend it for anyone looking for a staycation.
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Accommodation's Reply
29 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Heriyansyah
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Clean, comfortable, complete facilities, delicious breakfast
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Accommodation's Reply
28 Aug 2025
Dear Mr. Heriansyah, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's a pleasure to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel staff are all friendly, I often stay here because I don't have to go far to find culinary delights. I was a little disappointed because the windows were often mossy and dirty, I'm one of those people who likes to take photos of the view outside the window, maybe there's a solution to keep the windows from getting dirty.
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Stevany E. S. H.
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8.5
/10
Reviewed 17 week(s) ago
Comfortable place to stay location
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Accommodation's Reply
28 Aug 2025
Dear Mrs. Stevany, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback regarding our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The location is strategic, the staff is also friendly. However, unfortunately the AC is not cold, is it because the weather is hot or the AC is not cold in room 326.
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide a positive response. Thank you for your feedback. We have followed up on your suggestions and feedback regarding the air conditioning so that we can maintain the quality of our service and always strive to provide the best for you. My entire team and I always look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Fani N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very ok and will come back to stay here again.
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2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Ms. Fani, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your feedback is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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t***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Access to culinary tours is very easy, as Ayola is surrounded by food. I chose a room overlooking Riau Garden City, so I could see the lights and activity from my room. The staff was friendly, and the room was clean. I'll definitely stay here again next time 😁
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Accommodation's Reply
01 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for taking the time to leave a positive review. Your review is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. It is a pleasure to know that you are satisfied with our service. My entire team and I always look forward to your next visit. Warmest regards, Romie Lesmana, General Manager
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8.5
Very Good
From 4,831 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Ayola First Point Hotel Pekanbaru
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Bedroom (57)
Ambiance (54)
Staff Friendliness (52)
Surroundings (51)
Hotel Area (47)
Room Space (45)
Bathroom (44)
Accessibility (42)
Wifi (38)
Family Friendly (36)
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Traveler Reviews Ayola First Point Hotel Pekanbaru

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40
Customer reviews
C***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable, good for resting.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and we sincerely hope to welcome you back to stay at Ayola First Point Pekanbaru Hotel again in the future. Best regards, Romi Lesmana General Manager
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C***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable place, good for resting, good food
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and hope to welcome you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana General Manager
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Toha S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Check-in was a breeze, the staff was friendly, and the hotel had a great vibe. Access was easy, parking was ample, and the surrounding area was very lively—plenty of options for snacks and hangouts.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Toha, Warmest regards, Ayola First Point Pekanbaru Hotel. Thank you for choosing us and taking the time to write us a review. We are delighted to hear that you were satisfied with our services and had the best possible experience during your stay. Guest satisfaction is our top priority. Thank you again for your valuable feedback and we look forward to welcoming you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana, General Manager
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M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The AC wasn't cold enough, but that was okay since I had a fever yesterday. It was comfortable enough, and I slept soundly.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and for taking the time to write us a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are valuable and will be taken into consideration to improve our services and facilities. We look forward to welcoming you back again with even better facilities. Best regards, Romi Lesmana General Manager
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R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Strategic location, comfortable, just enough for those who don't need various facilities
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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M***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 7 week(s) ago
Friendly staff, clean rooms, and affordable prices
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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Z***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
My experience after staying at that hotel: my body was itchy, probably because of the mites, and the view was terrible. Furthermore, the hotel had a lot of rules that I disliked the most. We had to pay a deposit of Rp 150,000, and there were so many rules that we could even be fined Rp 1 million for breaking them. It was really bad.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Warm regards, Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel Pekanbaru and for taking the time to write us a review. We apologize for the inconvenience you experienced during your check-in. Please provide some details about your complaint. Your comments regarding the bed have been taken into consideration. We are implementing pest control and prevention measures to prevent this from happening to our guests. For rooms with a view, we offer rooms on higher floors to provide an even better view for your next visit. A security deposit is normally required upon check-in and will be refunded upon check-out. It is our staff's responsibility to explain the rules and regulations to you prior to your stay to ensure a more comfortable stay. We hope to see you again with our best facilities and services. Best regards, Romi Lesmana General Manager
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean, friendly, the best location, delicious breakfast
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your rating is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It didn't take long to wait, so it suited me who is often in a hurry.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was fun staying there, the service was good, the room was nice.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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D***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
I stayed at this hotel for two nights because I had business in Panama. The room, facilities, and food were delicious. The tom yum was delicious. However, there was something that offended me. While I was having breakfast, a restaurant staff member seemed to be constantly watching me. Then, while my room was being cleaned, I asked for a refill of mineral water, but the receptionist's response was rude and unprofessional. During my stay at Pekanbaru hotels, this is the first time I've experienced such service. Please improve the service.
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are important to us, allowing us to provide the best possible service. We hope that your review will encourage you to return to our hotel, with even better service, to ensure you and other guests have a pleasant stay. Best regards, Romie Lesmana, General Manager
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W***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very clean & comfortable, lots of snacks sold around the hotel.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
So far, it's been interesting and comfortable, with no issues whatsoever. I recommend it for anyone looking for a staycation.
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Accommodation's Reply
29 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Heriyansyah
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Clean, comfortable, complete facilities, delicious breakfast
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Accommodation's Reply
28 Aug 2025
Dear Mr. Heriansyah, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's a pleasure to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel staff are all friendly, I often stay here because I don't have to go far to find culinary delights. I was a little disappointed because the windows were often mossy and dirty, I'm one of those people who likes to take photos of the view outside the window, maybe there's a solution to keep the windows from getting dirty.
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28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Stevany E. S. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Comfortable place to stay location
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Stevany, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback regarding our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The location is strategic, the staff is also friendly. However, unfortunately the AC is not cold, is it because the weather is hot or the AC is not cold in room 326.
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide a positive response. Thank you for your feedback. We have followed up on your suggestions and feedback regarding the air conditioning so that we can maintain the quality of our service and always strive to provide the best for you. My entire team and I always look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Fani N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very ok and will come back to stay here again.
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2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Ms. Fani, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your feedback is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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t***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Access to culinary tours is very easy, as Ayola is surrounded by food. I chose a room overlooking Riau Garden City, so I could see the lights and activity from my room. The staff was friendly, and the room was clean. I'll definitely stay here again next time 😁
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Accommodation's Reply
01 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for taking the time to leave a positive review. Your review is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. It is a pleasure to know that you are satisfied with our service. My entire team and I always look forward to your next visit. Warmest regards, Romie Lesmana, General Manager
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