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BW Kemayoran Hotel & Convention Powered by Archipelago

Hotels
All-star Accommodation
8.3
/10
Very Good
493 reviews

What Guests Say About Their Stay

Distance To City Center (65)
Staff Friendliness (58)
Bedroom (55)
Ambiance (53)
N***a
10.0
/ 10
Fast check-in, clean and comfortable rooms, varied and delicious food, and very helpful staff. Thank you, I will stay again next time.
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G***t
10.0
/ 10
Fast check-in process with friendly service, it feels like you are really being cared for during your staycation at this hotel, the room is clean and fragrant, the room service menu is top notch, the best bawa Kemayoran Hotel, next time I will definitely come back to this hotel.
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S***n
10.0
/ 10
The service of the staff at the reception was very fast, at check in did not wait too long. The cleanliness of the room and bathroom was very clean, making it comfortable to sleep. The breakfast menu is also very varied, so it is not boring and the taste is very fitting on the tongue.
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Lusia K.
10.0
/ 10
very comfortable, clean, the staff are also friendly, close access to everywhere.. it only takes an hour to get to the airport.. it's really cool
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Randi P.
10.0
/ 10
Very satisfying 🤩 nice clean fragrant room smooth running water nice interior delicious food 🤤
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In the Area
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Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel in a good neighborhood, which is located at Kemayoran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BW Kemayoran Hotel & Convention Powered by Archipelago

Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630
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Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior 2 BW Kemayoran Hotel & Convention Powered by Archipelago

Discover More About BW Kemayoran Hotel & Convention Powered by Archipelago

Location


BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel in a good neighborhood, which is located at Kemayoran.

About BW Kemayoran Hotel & Convention Powered by Archipelago

From business event to corporate gathering, BW Kemayoran Hotel & Convention Powered by Archipelago provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, BW Kemayoran Hotel & Convention Powered by Archipelago is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at BW Kemayoran Hotel & Convention Powered by Archipelago, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from BW Kemayoran Hotel & Convention Powered by Archipelago exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at BW Kemayoran Hotel & Convention Powered by Archipelago.

All facilities in BW Kemayoran Hotel & Convention Powered by Archipelago

Swimming Pool BW Kemayoran Hotel & Convention Powered by Archipelago
Swimming Pool
Fitness Center BW Kemayoran Hotel & Convention Powered by Archipelago
Fitness Center
Common Space BW Kemayoran Hotel & Convention Powered by Archipelago
Common Space
Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Lobby
Exterior BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in BW Kemayoran Hotel & Convention Powered by Archipelago

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BW Kemayoran Hotel & Convention Powered by Archipelago
110
Number of floors in BW Kemayoran Hotel & Convention Powered by Archipelago
33
Another facilities in BW Kemayoran Hotel & Convention Powered by Archipelago
Early check-in, 24-hour room service, Late check-out, Breakfast restaurant, Room service

Frequently asked question in BW Kemayoran Hotel & Convention Powered by Archipelago

What are available facilities at BW Kemayoran Hotel & Convention Powered by Archipelago?
There are top facilites at BW Kemayoran Hotel & Convention Powered by Archipelago such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BW Kemayoran Hotel & Convention Powered by Archipelago?
The standard check-in time at BW Kemayoran Hotel & Convention Powered by Archipelago is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BW Kemayoran Hotel & Convention Powered by Archipelago provide breakfast?
Yes, BW Kemayoran Hotel & Convention Powered by Archipelago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BW Kemayoran Hotel & Convention Powered by Archipelago?
BW Kemayoran Hotel & Convention Powered by Archipelago is a 4.0-star hotel.
How many floors does BW Kemayoran Hotel & Convention Powered by Archipelago have?
BW Kemayoran Hotel & Convention Powered by Archipelago has 33 floors.
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More Reviews from Other Guests in BW Kemayoran Hotel & Convention Powered by Archipelago

8.7
Very Good
From 405 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
All
Ambiance (64)
Bedroom (63)
Staff Friendliness (59)
Distance to City Center (55)
Room Space (51)
Hotel Area (51)
Accessibility (50)
Check-in/out Time (46)
Bathroom (43)
Variety (43)
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago

Number of reviews per page
20
40
Customer reviews
Profile Picture
Aditya K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff was incredibly helpful. Everything was in order. There are plenty of food stalls around the hotel. There's a 24-hour convenience store next to the hotel. It's a complete package. The room was clean and tidy.
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Ubay D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Fast service, check in at 12 midnight immediately mention the name of the order + give your ID card, not long after given the key + get a bigger upgrade room, probably because of the full effect of the event at Gambir Expo. Check out is also fast, return the key + give e-money & vehicle license plate number for free parking. Breakfast food is quite satisfying. Main dishes are rice & fried rice with fish and chicken side dishes. Other menus include chicken porridge, soto, kwetiau, fruit, eggs, bread. For those attending events at PRJ or Gambir Expo, this hotel can be considered. For a relaxing vacation with family is also okay. There are several swimming pools, the shape is quite long and winding.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is quite clean, just need to improve the cleanliness, the breakfast menu is quite varied, the location is quite strategic. Only the outside AC is a bit noisy, next time I'm in Kemayoran, I'll stay at BW again.
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
booked a premier room, until CS upgraded to a junior suite room for free without additional costs.. I asked why is that, ma'am? The answer: sorry ma'am, the room you booked is already full so we upgraded it.. then I said, you still have it in the traveloka application, ma'am.. The answer: yes ma'am, it's traveloka's fault.. well, I'm just happy if when I arrive I get upgraded, but what makes me nervous is if it's really traveloka's fault and when I arrive the room is already full, it will definitely be a different story.. so I have to be more careful in updating the room, worried that one day the consumer will be disadvantaged.. the swimming pool is written as 120cm, but the water is only 1m, not good for adult swimming.. the breakfast menu for class ⭐4 is a bit limited, not much variety.. the location is close to JIEXPO, the room is clean
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2 people find it helpful
Dian N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I stay here every year when attending Sialinterfood. It's close to JIExpo, and they provide a shuttle service. The staff is friendly, and the food is decent. It's a standard hotel, nothing special. I had a room on the 23rd floor, which smelled nice, but my son had a room on the 21st floor, which smelled like cigarettes all along the corridor. The view of Jakarta from the 23rd floor is pretty cool.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Dien N., "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for choosing to stay with us every year. While staying at Sial Interfood, we are very pleased that our location near JIExpo and our shuttle service made your trip more comfortable. We also appreciate the friendliness of our staff and the quality of our food. However, we apologize for the inconvenience your child experienced due to the cigarette smoke in the corridor on the 21st floor, which is a non-smoking floor. We are also very glad that you enjoyed the view of Jakarta from the 23rd floor, which is one of our guests' favorite views. We hope that we will continue to be your choice every year. We look forward to welcoming you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is clean, but the outdoor AC is a bit noisy.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
"Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for your review. We are very glad that you were satisfied with the cleanliness of the room. However, we apologize for the inconvenience related to the noise from the outdoor air conditioner. We have passed this suggestion to our technical team for immediate follow-up action to prevent a recurrence. We sincerely hope to welcome you back with an even better experience in the future. Best regards, Bayu Novianto, Assistant Front Office Manager
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W***U
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Hotel combined with apartments. Good and friendly service.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for taking the time to write us a review. We are very glad that you were satisfied with our good and friendly service. Although our hotel is located in the same area as the apartments, we are still committed to providing comfort and convenient travel to all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Bayu Novianto, Assistant Front Office Manager
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Tesa P.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
I arrived when it was already dark, this was my first trip to Jakarta. The dozens of hours of travel from Madiun City to the capital was very tiring. The hotel staff was very friendly and clearly explained the conditions of the room I booked. Access to important locations is also close, there is a pool and playground. The location is in one apartment. I got a room on the 30th floor. Initially only planning for 2 days 1 night, I extended my room for another day because I felt at home and the view was so beautiful. Hey, who doesn't want to see Jakarta from above? How lucky I am
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Accommodation's Reply
20 Nov 2025
Dear Tesa P, "Warmest regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for sharing your memorable stay with us. We are delighted to know that after a long journey from Madiun, you were greeted by the friendliness of our staff and felt comfortable with the information and services provided. We also appreciate that the hotel's location, its facilities such as the swimming pool and playground, and the view from your room, especially on the 30th floor, make you feel at home and have a long rest. Having a bird's eye view of Jakarta from above has its own charm, and we are glad that you enjoyed it. We hope that this experience will be a memorable one during your first visit to Jakarta. We sincerely hope that we will welcome you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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Rischdo S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
the staff are friendly and fast response.
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Accommodation's Reply
20 Nov 2025
Dear Rischdo S, " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for your kind feedback. We’re delighted to hear that our staff’s friendliness and prompt response made a positive impression during your stay. We look forward to welcoming you back in the near future. Warm regards, Bayu Novianto Assistant Front Office Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
Slow response in communication. The request for an extra bed wasn't noted in the system, so it wasn't ready yet; we had to wait to find one (if available), even though it was almost dawn when we checked in.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Centre Jakarta." Thank you for taking the time to write us a review. We apologize for the inconvenience you experienced, particularly the delay in our communication response and the extra bed request not being properly recorded in our system. Situations like this are not the standard of service we aim to provide, especially during the early hours of check-in. Your feedback is highly appreciated and we have forwarded it to the relevant team for evaluation and improvement, so that this does not happen again. We sincerely hope to welcome you back and provide you with an even better stay experience in the future. Management Bawa Kemayoran Hotel & Convention Centre
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Check in was on time at 2, it was a bit of a hassle because my friend's luggage was left there, luckily the staff was kind enough to help me carry it to my room. When I arrived, my key card was broken, but the staff immediately helped me replace it with a new one. Although the wait was a bit long, about 2 hours, it was okay because I could rest in my room. The room was clean, but Netflix and the kettle for boiling water didn't work, even though they tried other rooms. The location is strategic, because I was going to have a concert at JIS, it was close, there is an Indomaret inside the hotel complex, so it's convenient if you need anything. Next time I have a concert at JIS, I want to stay here again :)))
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Bawa Kemayoran Hotel & Convention Center Jakarta. Thank you very much for taking the time to share your experience. We are delighted to know that the hotel’s location and the helpfulness of our staff made your stay more comfortable, especially during the concert at JIS. We apologize for the inconvenience you experienced regarding the key card, Netflix, and kettle in the room. We have forwarded this feedback to the relevant team for immediate resolution for your convenience on your next visit. We are very glad that you are planning to stay with us again in the future. See you on your next stay and we hope that you will have an even better experience! Best regards, Bayu Novianto, Assistant Front Office Manager
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Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Good service, clean rooms, delicious breakfast
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for taking the time to write a review of our hotel. It is a pleasure to know that you were extremely satisfied with your stay. My team and I are very pleased that you had a wonderful stay and we hope to welcome you back again soon. Thank you again for sharing your experience and have a great day. Best regards, Bayu Novianto, Assistant Front Office Manager
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G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 9 week(s) ago
Stayed 4 days 3 nights for an event, the first day the AC went out at 1 am, but the technician was quick to respond to the case (case closed in 20 minutes). The third day, the access card was broken, wanted to enter the room at 1:30 so it was delayed and had to call the FO person first. The room was full of cockroaches. The food was not varied. Overall, the facilities need to be improved, the HR manner is already very hotelier.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, We extend our warmest regards to Bawa Kemayoran Hotel & Convention Center Jakarta. Thank you for sharing your stay experience. We appreciate the prompt response from our technical team and the friendly and professional attitude of our staff. We apologize for any inconvenience caused, especially regarding the issues with air conditioning, key card system, room cleanliness, and food variety. Your feedback is highly appreciated and we have forwarded it to the relevant team for immediate follow-up and improvement to prevent such incidents from occurring again in the future. We are committed to continuously improving the quality of our facilities and services to provide even better guest experiences in the future. Thank you for your understanding and trust. We look forward to welcoming you back with even more perfect service. Best regards, Bawa Kemayoran Hotel & Convention Center Management
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dony w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly service, pleasant breakfast and a satisfying place
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Accommodation's Reply
07 Oct 2025
Dear Steven Wirawan," Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta"Thank you for your positive review. We are pleased to know that the friendly service, delicious breakfast, and comfortable accommodations made a good impression during your stay. We hope to welcome you back for an equally pleasant experience in the future. Sincerely. Bayu Novianto. Assistant Front Office Manager
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A***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Friendly staff, clean rooms, easy access, and two elevators, so you don't have to wait long. It's worth it if there's a concert, especially in the JIS area.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you very much for your positive review. We are pleased to know that the friendliness of the staff, the cleanliness of the rooms, and the easy access and elevator facilities provided a comfortable stay. We are also pleased to hear that our location is beneficial for guests attending events at JIS. We look forward to welcoming you back again in the future. Sincerely. Bayu Novianto, Assistant Front Office Manager
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A***p
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Good and comfortable to stay here
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3 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Good service, clean rooms, strategic location
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Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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P***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
The room atmosphere is gloomy, the corridor to the restaurant smells a bit musty.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest, Warmest greetings from bawa kemayoran Hotel & Convention Jakarta, Thank you for sharing your experience during your stay. We apologize for any inconvenience you experienced regarding the room atmosphere and the condition of the corridor leading to the restaurant. This feedback is very important to us and will be followed up immediately by the relevant team to ensure the quality of comfort and cleanliness is maintained. We look forward to welcoming you back with a better experience on your next visit. Management, bawa kemayoran Hotel & Convention
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R***O
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you, the staff service is very friendly.
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Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Everything was ok, suddenly upgraded. Maybe because of the long wait for check-in. But the entrance gate was confusing, but the room was spacious and the bathroom was okay.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest, Warmest greetings from bawa kemayoran Hotel & Convention Jakarta, Thank you for your review. We are pleased to hear that you felt comfortable with the spacious room and nice bathroom, and that you had an upgraded experience. We apologize for the inconvenience while waiting for check-in and the confusion at the entrance gate. This feedback will be taken into account for future improvements. We look forward to welcoming you back with a smoother and more enjoyable experience. Management, bawa kemayoran Hotel & Convention
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Number of reviews per page
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Bedroom 4 BW Kemayoran Hotel & Convention Powered by Archipelago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 405 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
All
Ambiance (64)
Bedroom (63)
Staff Friendliness (59)
Distance to City Center (55)
Room Space (51)
Hotel Area (51)
Accessibility (50)
Check-in/out Time (46)
Bathroom (43)
Variety (43)
Sort by
Most Recent
Format
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago

Number of reviews per page
20
40
Customer reviews
Profile Picture
Aditya K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff was incredibly helpful. Everything was in order. There are plenty of food stalls around the hotel. There's a 24-hour convenience store next to the hotel. It's a complete package. The room was clean and tidy.
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Ubay D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Fast service, check in at 12 midnight immediately mention the name of the order + give your ID card, not long after given the key + get a bigger upgrade room, probably because of the full effect of the event at Gambir Expo. Check out is also fast, return the key + give e-money & vehicle license plate number for free parking. Breakfast food is quite satisfying. Main dishes are rice & fried rice with fish and chicken side dishes. Other menus include chicken porridge, soto, kwetiau, fruit, eggs, bread. For those attending events at PRJ or Gambir Expo, this hotel can be considered. For a relaxing vacation with family is also okay. There are several swimming pools, the shape is quite long and winding.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is quite clean, just need to improve the cleanliness, the breakfast menu is quite varied, the location is quite strategic. Only the outside AC is a bit noisy, next time I'm in Kemayoran, I'll stay at BW again.
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
booked a premier room, until CS upgraded to a junior suite room for free without additional costs.. I asked why is that, ma'am? The answer: sorry ma'am, the room you booked is already full so we upgraded it.. then I said, you still have it in the traveloka application, ma'am.. The answer: yes ma'am, it's traveloka's fault.. well, I'm just happy if when I arrive I get upgraded, but what makes me nervous is if it's really traveloka's fault and when I arrive the room is already full, it will definitely be a different story.. so I have to be more careful in updating the room, worried that one day the consumer will be disadvantaged.. the swimming pool is written as 120cm, but the water is only 1m, not good for adult swimming.. the breakfast menu for class ⭐4 is a bit limited, not much variety.. the location is close to JIEXPO, the room is clean
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Dian N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I stay here every year when attending Sialinterfood. It's close to JIExpo, and they provide a shuttle service. The staff is friendly, and the food is decent. It's a standard hotel, nothing special. I had a room on the 23rd floor, which smelled nice, but my son had a room on the 21st floor, which smelled like cigarettes all along the corridor. The view of Jakarta from the 23rd floor is pretty cool.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Dien N., "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for choosing to stay with us every year. While staying at Sial Interfood, we are very pleased that our location near JIExpo and our shuttle service made your trip more comfortable. We also appreciate the friendliness of our staff and the quality of our food. However, we apologize for the inconvenience your child experienced due to the cigarette smoke in the corridor on the 21st floor, which is a non-smoking floor. We are also very glad that you enjoyed the view of Jakarta from the 23rd floor, which is one of our guests' favorite views. We hope that we will continue to be your choice every year. We look forward to welcoming you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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M***d
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10.0
/10
Reviewed 3 week(s) ago
The room is clean, but the outdoor AC is a bit noisy.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
"Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for your review. We are very glad that you were satisfied with the cleanliness of the room. However, we apologize for the inconvenience related to the noise from the outdoor air conditioner. We have passed this suggestion to our technical team for immediate follow-up action to prevent a recurrence. We sincerely hope to welcome you back with an even better experience in the future. Best regards, Bayu Novianto, Assistant Front Office Manager
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W***U
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Hotel combined with apartments. Good and friendly service.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for taking the time to write us a review. We are very glad that you were satisfied with our good and friendly service. Although our hotel is located in the same area as the apartments, we are still committed to providing comfort and convenient travel to all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Bayu Novianto, Assistant Front Office Manager
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Tesa P.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
I arrived when it was already dark, this was my first trip to Jakarta. The dozens of hours of travel from Madiun City to the capital was very tiring. The hotel staff was very friendly and clearly explained the conditions of the room I booked. Access to important locations is also close, there is a pool and playground. The location is in one apartment. I got a room on the 30th floor. Initially only planning for 2 days 1 night, I extended my room for another day because I felt at home and the view was so beautiful. Hey, who doesn't want to see Jakarta from above? How lucky I am
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Accommodation's Reply
20 Nov 2025
Dear Tesa P, "Warmest regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for sharing your memorable stay with us. We are delighted to know that after a long journey from Madiun, you were greeted by the friendliness of our staff and felt comfortable with the information and services provided. We also appreciate that the hotel's location, its facilities such as the swimming pool and playground, and the view from your room, especially on the 30th floor, make you feel at home and have a long rest. Having a bird's eye view of Jakarta from above has its own charm, and we are glad that you enjoyed it. We hope that this experience will be a memorable one during your first visit to Jakarta. We sincerely hope that we will welcome you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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Rischdo S.
icon-Medical
Medical
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9.1
/10
Reviewed 6 week(s) ago
the staff are friendly and fast response.
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Accommodation's Reply
20 Nov 2025
Dear Rischdo S, " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for your kind feedback. We’re delighted to hear that our staff’s friendliness and prompt response made a positive impression during your stay. We look forward to welcoming you back in the near future. Warm regards, Bayu Novianto Assistant Front Office Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
Slow response in communication. The request for an extra bed wasn't noted in the system, so it wasn't ready yet; we had to wait to find one (if available), even though it was almost dawn when we checked in.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Centre Jakarta." Thank you for taking the time to write us a review. We apologize for the inconvenience you experienced, particularly the delay in our communication response and the extra bed request not being properly recorded in our system. Situations like this are not the standard of service we aim to provide, especially during the early hours of check-in. Your feedback is highly appreciated and we have forwarded it to the relevant team for evaluation and improvement, so that this does not happen again. We sincerely hope to welcome you back and provide you with an even better stay experience in the future. Management Bawa Kemayoran Hotel & Convention Centre
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Check in was on time at 2, it was a bit of a hassle because my friend's luggage was left there, luckily the staff was kind enough to help me carry it to my room. When I arrived, my key card was broken, but the staff immediately helped me replace it with a new one. Although the wait was a bit long, about 2 hours, it was okay because I could rest in my room. The room was clean, but Netflix and the kettle for boiling water didn't work, even though they tried other rooms. The location is strategic, because I was going to have a concert at JIS, it was close, there is an Indomaret inside the hotel complex, so it's convenient if you need anything. Next time I have a concert at JIS, I want to stay here again :)))
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Bawa Kemayoran Hotel & Convention Center Jakarta. Thank you very much for taking the time to share your experience. We are delighted to know that the hotel’s location and the helpfulness of our staff made your stay more comfortable, especially during the concert at JIS. We apologize for the inconvenience you experienced regarding the key card, Netflix, and kettle in the room. We have forwarded this feedback to the relevant team for immediate resolution for your convenience on your next visit. We are very glad that you are planning to stay with us again in the future. See you on your next stay and we hope that you will have an even better experience! Best regards, Bayu Novianto, Assistant Front Office Manager
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Guest
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9.7
/10
Reviewed 8 week(s) ago
Good service, clean rooms, delicious breakfast
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for taking the time to write a review of our hotel. It is a pleasure to know that you were extremely satisfied with your stay. My team and I are very pleased that you had a wonderful stay and we hope to welcome you back again soon. Thank you again for sharing your experience and have a great day. Best regards, Bayu Novianto, Assistant Front Office Manager
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G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 9 week(s) ago
Stayed 4 days 3 nights for an event, the first day the AC went out at 1 am, but the technician was quick to respond to the case (case closed in 20 minutes). The third day, the access card was broken, wanted to enter the room at 1:30 so it was delayed and had to call the FO person first. The room was full of cockroaches. The food was not varied. Overall, the facilities need to be improved, the HR manner is already very hotelier.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, We extend our warmest regards to Bawa Kemayoran Hotel & Convention Center Jakarta. Thank you for sharing your stay experience. We appreciate the prompt response from our technical team and the friendly and professional attitude of our staff. We apologize for any inconvenience caused, especially regarding the issues with air conditioning, key card system, room cleanliness, and food variety. Your feedback is highly appreciated and we have forwarded it to the relevant team for immediate follow-up and improvement to prevent such incidents from occurring again in the future. We are committed to continuously improving the quality of our facilities and services to provide even better guest experiences in the future. Thank you for your understanding and trust. We look forward to welcoming you back with even more perfect service. Best regards, Bawa Kemayoran Hotel & Convention Center Management
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dony w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly service, pleasant breakfast and a satisfying place
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Accommodation's Reply
07 Oct 2025
Dear Steven Wirawan," Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta"Thank you for your positive review. We are pleased to know that the friendly service, delicious breakfast, and comfortable accommodations made a good impression during your stay. We hope to welcome you back for an equally pleasant experience in the future. Sincerely. Bayu Novianto. Assistant Front Office Manager
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A***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Friendly staff, clean rooms, easy access, and two elevators, so you don't have to wait long. It's worth it if there's a concert, especially in the JIS area.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you very much for your positive review. We are pleased to know that the friendliness of the staff, the cleanliness of the rooms, and the easy access and elevator facilities provided a comfortable stay. We are also pleased to hear that our location is beneficial for guests attending events at JIS. We look forward to welcoming you back again in the future. Sincerely. Bayu Novianto, Assistant Front Office Manager
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A***p
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Good and comfortable to stay here
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3 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Good service, clean rooms, strategic location
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Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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P***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
The room atmosphere is gloomy, the corridor to the restaurant smells a bit musty.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest, Warmest greetings from bawa kemayoran Hotel & Convention Jakarta, Thank you for sharing your experience during your stay. We apologize for any inconvenience you experienced regarding the room atmosphere and the condition of the corridor leading to the restaurant. This feedback is very important to us and will be followed up immediately by the relevant team to ensure the quality of comfort and cleanliness is maintained. We look forward to welcoming you back with a better experience on your next visit. Management, bawa kemayoran Hotel & Convention
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R***O
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you, the staff service is very friendly.
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Accommodation's Reply
02 Oct 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Everything was ok, suddenly upgraded. Maybe because of the long wait for check-in. But the entrance gate was confusing, but the room was spacious and the bathroom was okay.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Beloved Guest, Warmest greetings from bawa kemayoran Hotel & Convention Jakarta, Thank you for your review. We are pleased to hear that you felt comfortable with the spacious room and nice bathroom, and that you had an upgraded experience. We apologize for the inconvenience while waiting for check-in and the confusion at the entrance gate. This feedback will be taken into account for future improvements. We look forward to welcoming you back with a smoother and more enjoyable experience. Management, bawa kemayoran Hotel & Convention
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