Cititel Hotel

Hotels
Finding rooms for you...
8.5
/10
Very Good
3,559 reviews

What Guests Say About Their Stay

E***o

9.7
/ 10
The hotel staff was very friendly, and the service was good. The hotel was comfortable. Overall, I was satisfied. I will definitely return.
See original

H***a

10.0
/ 10
Always comfortable here, the service is satisfying with all the friendly staff, complete facilities, really great.
See original

H***a

10.0
/ 10
Always comfortable here, the service is satisfying with all the friendly staff, complete facilities, really great.
See original

EDY P.

9.7
/ 10
Very comfortable and clean..thanks
See original

JEFRI

9.7
/ 10
Good service, neat and comfortable.
See original
In the Area
See Map
Jalan Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28133

Main Facilities

Read More
Parking
Restaurant
Luggage storage
Elevator
Multilingual staff
ATM/Banking
Cititel Hotel is a 3-star hotels that has been welcoming guests since 2011. Cititel Hotel is part of Independent. There are 101 rooms spread across 6 floors.
Read More

What's around Cititel Hotel

Jalan Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28133
Discover More Places
Others Cititel Hotel
Others 2 Cititel Hotel

Discover More About Cititel Hotel

Discover the Charm of Cititel Hotel in Riau, Indonesia

Welcome to Cititel Hotel, your premier destination for an unforgettable stay in the vibrant province of Riau, Indonesia. Whether you're visiting for business or leisure, Cititel Hotel offers a perfect blend of comfort, convenience, and authentic Indonesian hospitality. We pride ourselves on providing a welcoming atmosphere and top-notch services to ensure your trip is as enjoyable and relaxing as possible. Experience the best of Riau with a stay that promises to be both memorable and rejuvenating.

Cititel Hotel Location

Cititel Hotel is strategically situated in the heart of Pekanbaru, the capital city of Riau. Located at Jalan Sisingamangaraja No. 32, Pusat Kota Pekanbaru, Pekanbaru, Riau, Indonesia, 28133, our hotel offers easy access to the city's key business districts, shopping centers, and cultural attractions. Pekanbaru's city center is just a short drive away, and major transportation hubs are readily accessible, making it convenient for travelers to explore the region. The atmosphere surrounding Cititel Hotel is one of dynamic urban energy, yet it remains a peaceful retreat from the hustle and bustle. You'll find yourself close to vibrant local markets and a variety of dining options, offering a true taste of Riau life.

Cititel Hotel Facilities & Services

Facilities for guests at Cititel Hotel are designed to cater to every need, ensuring a comfortable and convenient stay. We offer a range of amenities to enhance your experience:
  • 24-Hour Front Desk: Our dedicated staff is always available to assist you with check-in, check-out, and any inquiries you may have, ensuring round-the-clock support.
  • Complimentary Wi-Fi: Stay connected with high-speed internet access available throughout the hotel premises.
  • Swimming Pool: Take a refreshing dip in our well-maintained swimming pool, perfect for relaxation and unwinding. Operating hours are from 7:00 AM to 7:00 PM.
  • Fitness Center: Maintain your workout routine at our fully equipped fitness center, open daily from 6:00 AM to 9:00 PM.
  • Restaurant and Bar: Enjoy delicious local and international cuisine at our on-site restaurant and unwind with a drink at our bar.
  • Meeting and Event Facilities: We offer versatile spaces for business meetings, conferences, and social events, equipped with modern audiovisual technology.
  • Concierge Services: Our knowledgeable concierge team can assist with tour bookings, transportation arrangements, and local recommendations.
  • Room Service: Enjoy the convenience of in-room dining with our extensive room service menu, available from 6:00 AM to 11:00 PM.
  • Parking: Ample free parking space is available for guests who are traveling by car.

Cititel Hotel Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of Cititel Hotel. Each room is thoughtfully appointed to provide a comfortable and relaxing sanctuary.
  • Standard Room: Ideal for solo travelers or couples, offering comfortable bedding and essential amenities. Available as non-smoking.
  • Deluxe Room: A more spacious option with enhanced furnishings and amenities, providing extra comfort. Available with City View and as non-smoking. Some Deluxe rooms feature a bathtub.
  • Executive Room: Designed for the discerning traveler, these rooms offer premium amenities and a dedicated workspace. Available with City View and as non-smoking. Executive rooms often include a bathtub.
  • Suite: Our luxurious suites provide ample living space, separate sleeping areas, and premium services, perfect for extended stays or those seeking ultimate comfort. Available with City View and as non-smoking. Suites always feature a bathtub.
  • Family Room: Spacious rooms designed to accommodate families, offering multiple beds and extra space for comfort. Available as non-smoking.
All rooms are designated as non-smoking to ensure a fresh and healthy environment for all our guests.

Cititel Hotel Dining & Restaurants

Savor a culinary journey at Cititel Hotel's dining establishments, where we offer a delightful array of flavors to satisfy every palate.
  • Cititel Restaurant: Our main restaurant serves a delectable breakfast buffet from 6:00 AM to 10:00 AM, featuring a wide selection of local and international dishes. Lunch and dinner are available à la carte from 11:00 AM to 10:00 PM. Estimated price per person for lunch/dinner is around IDR 150,000 - 250,000.
  • Cititel Lounge: The perfect spot to relax and enjoy a cup of coffee, tea, or light snacks. Open daily from 9:00 AM to 9:00 PM.
  • Bar: Unwind with a refreshing cocktail or a selection of beverages at our hotel bar. Open from 5:00 PM to 12:00 AM.

Cititel Hotel Nearby Attractions and Activities

Pekanbaru and its surrounding areas offer a wealth of attractions and activities for every type of traveler. Explore the rich culture and natural beauty of Riau during your stay at Cititel Hotel.
  • Anai Valley Nature Reserve: Discover the lush rainforest and diverse wildlife in this protected natural area, offering hiking trails and scenic views.
  • Sultan Syarif Kasim II Museum: Immerse yourself in the history of Riau by visiting this museum, which showcases artifacts and exhibits related to the region's royal past.
  • Alam Mayang Recreational Park: A popular spot for families, offering various recreational activities, water sports, and beautiful natural landscapes.
  • Shopping Malls: Explore modern shopping experiences at nearby malls such as Mal Pekanbaru or SKA Mall, offering a wide range of local and international brands.
  • Local Markets: Experience the vibrant local culture by visiting traditional markets, where you can find local handicrafts, fresh produce, and delicious street food.
If you are looking for other activities around Cititel Hotel, check out the best deals on Traveloka: Recommended activities in Pekanbaru!

How to Get to Cititel Hotel from the Airport

Getting to Cititel Hotel from Sultan Syarif Kasim II International Airport (PKU) is convenient and straightforward. We offer various transportation options to suit your needs and budget.
  • Hotel Private Airport Transfer: For the most seamless experience, arrange for the Cititel Hotel airport transfer service directly with us. Our friendly drivers will be waiting to greet you upon arrival. This service offers comfort and convenience, with prices typically ranging from IDR 200,000 to IDR 300,000 depending on the vehicle type. You can also explore airport transfer services on Traveloka.
  • Taxi: Metered taxis are readily available at the airport's designated taxi stands. The journey to Cititel Hotel usually takes around 30-45 minutes, depending on traffic, and will cost approximately IDR 100,000 to IDR 150,000.
  • Ride-hailing Service: You can also use a ride-hailing service, which can be booked via their respective mobile applications. This is often a cost-effective option, with fares similar to metered taxis.

Summary of Why You Should Choose to Stay at Cititel Hotel

Choosing Cititel Hotel for your stay in Riau means opting for comfort, convenience, and exceptional service. We are dedicated to making your visit a truly memorable experience.
  • Prime Location: Situated in the heart of Pekanbaru, offering easy access to attractions and business centers.
  • Comfortable Accommodations: A wide range of well-appointed rooms and suites to suit every traveler's needs. Check for Room availability at Cititel Hotel to find your perfect stay.
  • Excellent Facilities: From a refreshing swimming pool to a well-equipped fitness center, we have amenities to enhance your stay.
  • Delicious Dining: Savor a variety of local and international cuisines at our on-site restaurant and lounge.
  • Warm Hospitality: Our friendly and professional staff are committed to providing outstanding service.
Ready to experience the best of Riau? Booking Cititel Hotel is simple and convenient. We encourage you to explore your options and secure your preferred dates. For great deals and easy booking, consider using Traveloka. Book budget hotels in Riau and discover the value and comfort that await you. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Cititel Hotel

Others Cititel Hotel
Others

Nearby Facilities

  • ATM/Bank
  • Grocery store
  • Hair salon
  • Beauty salon

Guest Services

  • Luggage storage
  • 24-hour security
  • Multilingual staff
  • 24-hour front desk

Accommodation Facilities

  • Car park
  • Smoking area

Business Facilities

  • Projector
  • Meeting facilities

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Public Facilities

  • Coffee shop
  • Restaurant
  • Elevator

Accommodation Policy & General Information in Cititel Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Cititel Hotel
101
Number of floors in Cititel Hotel
6
Another facilities in Cititel Hotel
ATM/Bank, Grocery store, Hair salon, Beauty salon, Luggage storage

Frequently asked question in Cititel Hotel

What is normal check-in & check-out time at Cititel Hotel?
The standard check-in time at Cititel Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Cititel Hotel?
Cititel Hotel is a 3.0-star hotel.
How many floors does Cititel Hotel have?
Cititel Hotel has 6 floors.
How many rooms are available at Cititel Hotel?
Cititel Hotel has 101 rooms in total.
What do past guests say about Cititel Hotel?
Cititel Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Cititel Hotel

8.5
Very Good
From 3,559 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Cititel Hotel
All
Distance to City Center (72)
Bedroom (68)
Ambiance (64)
Staff Friendliness (63)
Room Space (53)
Bathroom (53)
Hotel Area (45)
Taste (45)
Accessibility (44)
Family Friendly (44)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cititel Hotel

Number of reviews per page
20
40
Customer reviews
putri r. s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 hour(s) ago
The place is comfortable, and according to request.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
For the price of 250+ per night, this hotel is very good, the staff is friendly, the location is in the middle of the city and the rooms are definitely comfortable, spacious, and clean, the facilities in the room are also quite complete, next time I go to Riau again, I will definitely come here again because it is not too far from the airport.
Read More
Translated by Google Icon
See original
Find this review helpful?
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly and fast service, only thing missing is there is no hair dryer.
Translated by Google Icon
See original
Find this review helpful?
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Clean and comfortable, close to the city center.
Translated by Google Icon
See original
Find this review helpful?
U***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
nice, delicious, clean
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
Irfan
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The ideals are still as good as ever. The rooms are clean and the facilities are well-maintained. This time, I didn't have breakfast at the hotel because I had an earlier appointment. Overall, it was good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2026
Dear Mr. Irfan, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very quick response. I complained because my room's sink was broken and there was smelly water underneath, and the response was very quick. So I changed rooms.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
F***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff are friendly and nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
R***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very nice, very friendly. Very nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly, and the service was good. The hotel was comfortable. Overall, I was satisfied. I will definitely return.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
J***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Strategic location from the center of the crowd and lots of culinary in the surrounding area.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
H***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The experience was amazing, it was the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2026
Dear Guests, Thank you very much for staying at Pekanbaru Citytel Hotel and for providing us with your valuable feedback. We look forward to welcoming you back on your next stay. We will strive to provide you with an even more satisfying stay next time. Thank you again. From Pekanbaru Citytel Hotel
Translated by Google Icon
See original
z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
Profile Picture
Yogi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Good. Rooms are ok, breakfast is ok, close to the city center.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Mr. Yogi A., Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
Eli M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel staff is friendly and the hotel is very clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Ellie M., Thank you very much for staying at Pekanbaru Citytel and for your valuable feedback. We hope you will visit us again in the future so that we can provide you with an even more enjoyable stay. Thank you again, Pekanbaru Citytel.
Translated by Google Icon
See original
Profile Picture
APhin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Clean condition and enough room for family and business trip.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Mr. Firman Afin, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
Fitri A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
The room is not clean because there are insects.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Dear Mr. Fitri, Thank you for choosing Cititel Pekanbaru as your accommodation and thank you for your feedback. We apologize for any inconvenience you may have experienced during your stay at Cititel. We will work to resolve any issues you encountered. We hope to welcome you back soon for a better experience. Sincerely, Cititel Pekanbaru
Translated by Google Icon
See original
p***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
There were no tissues or trash cans in the room. They were only provided in the bathroom, and the TV wouldn't turn on, but the place was comfortable and safe.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
F***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The hotel staff is very friendly and the service is good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The main thing is good.. I don't get bored checking in here.. keep it up
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for choosing Cititel Pekanbaru Hotel as your accommodation and thank you for your feedback. We sincerely hope to welcome you back soon for an even better experience. Sincerely, Cititel Pekanbaru Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Cititel Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.