CLARO Makassar

Hotels
8.6
/10
Very Good
12,172 reviews

What Guests Say About Their Stay

Bedroom (339)
Staff Friendliness (320)
Room Space (309)
Distance To City Center (304)
y***a
9.1
/ 10
My first time in Makassar, I stayed here. Since arriving, the security guard was friendly, the bellboy quickly carried my luggage and escorted me to my room, check-in was fast, I got a room near the elevator as requested, the room was spacious, cool, clean, the mattress was soft, the sheets were soft, and there was a refrigerator. I stayed here for 3 days, they asked for cleaning and changing the sheets every day, and they really did. I didn't try the food, but my friend who also stayed here said the in-room dining was delicious. Recommended 👍
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Surya D. F. S.
10.0
/ 10
Claro is one of the best hotels in Makassar. Its central location and easy access to everything make it a great choice. Furthermore, we chose Claro for this staycation because our youngest child wanted to play in the pool, and Claro is a great place for a comfortable swimming pool for children.
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Muhammad A.
10.0
/ 10
The staff, especially the security guards, were very friendly. As a wheelchair user, I was well-served right up to my room, and the breakfast was delicious and varied.
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Gusmeny r.
10.0
/ 10
the staff is friendly, feels like home, close to everywhere, complete facilities. basically the experience of staying at Hotel Claro is extraordinary.
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Muhammad I.
10.0
/ 10
This is definitely my third time staying here and it is very satisfying, from the food, swimming pool, bed and bathroom are definitely very clean, especially the service because I have a lot of stuff when I want to check out, I just call the receptionist and ask the staff to bring a trolley to the room, it doesn't take long for them to come and help me to the lobby, when ordering food I thought the taste was ordinary but my child really likes it. Thank you for your maximum service.
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In the Area
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Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Claro Makassar Staying at CLARO Makassar is a good choice when you are visiting Pettarani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around CLARO Makassar

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222
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Lobby CLARO Makassar
Lobby 2 CLARO Makassar

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CLARO Makassar Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for CLARO Makassar is easy. CLARO Makassar room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best CLARO Makassar hotel rates? Check out Traveloka for the latest deals and promotions!

CLARO Makassar Location & Address

Wondering where to find CLARO Makassar? CLARO Makassar is located at Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222. It's situated in the Makassar area, known for its vibrant atmosphere and local experiences. The hotel is approximately 5 km from the city center.

How to go to CLARO Makassar from Airport

Need to get from the airport to CLARO Makassar? Getting to the hotel from Sultan Hasanuddin International Airport (UPG) is straightforward. Here are a few options to consider:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services are also available at the airport. This is a convenient option, and the cost is usually lower than a taxi.
  • Hotel Transfer (hassle-free): Some hotels offer airport transfer services. Check with CLARO Makassar to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance.

CLARO Makassar Reviews & Summary

Want to know what other guests think about CLARO Makassar? Hotel reviews often highlight the hotel's excellent service and comfortable rooms. Guests frequently praise the hotel's convenient location and the friendly staff.

A standout feature is the rooftop pool, offering stunning city views. One guest raved, "The staff was incredibly helpful, and the breakfast buffet was amazing!" Ready to experience it yourself? Book your stay at CLARO Makassar today!

CLARO Makassar Room Types Available

Curious about the room options at CLARO Makassar? The hotel offers a variety of room types to suit different needs. Here's a glimpse of what you can expect:

  • Deluxe Room: Comfortable and well-appointed, often with city views.
  • Executive Suite: More spacious, with a separate living area.
  • Family Room: Designed to accommodate families, with extra space and beds.
  • Smoking/Non-Smoking Rooms: Available upon request.

Please note: Pet-friendly rooms may be available; check with the hotel for any additional charges or requirements.

Hotel Facilities in CLARO Makassar

What amenities does CLARO Makassar offer? The hotel provides a range of facilities to enhance your stay. Here's a look at what you can enjoy:

  • Swimming Pool: A refreshing pool for adults and kids.
  • Fitness Center: Stay active with a well-equipped gym.
  • Spa: Relax and rejuvenate with various treatments.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Business Center: For business travelers, with meeting rooms and services.

Operating hours and extra fees may apply for certain facilities; check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in CLARO Makassar

Looking for dining options at CLARO Makassar? The hotel offers several choices to satisfy your cravings. Here's what you can expect:

  • The Restaurant: Offers a variety of cuisines, including local and international dishes.
  • Buffet: A breakfast buffet is usually available, with a wide selection of options. Price per person: ₱300.
  • Cafe: A cafe serving coffee, snacks, and light meals.

Special or signature dishes are often available; check with the restaurant for details. Opening hours vary, so it's best to confirm with the hotel.

CLARO Makassar Airport pickups and How to Book

Does CLARO Makassar offer airport transfers? Many hotels provide convenient airport pick-up services. Here's how to find out about CLARO Makassar's airport transfer options:

To book an airport transfer, contact the hotel directly. You may need to provide your flight details and arrival time. It's recommended to book in advance, ideally at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Need to get around using public transport? Here's information about nearby MRT stations and bus stops:

  • Trans Makassar Bus Stop: Located a short walk from the hotel.

Public transport cards are available for purchase at the bus stops. Check for payment options and top-up locations.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near CLARO Makassar? There are plenty of family-friendly attractions nearby. Here are some ideas:

  • Trans Studio Makassar: A large indoor theme park with rides and attractions. Distance: 3 km. Entry price: ₱300,000.
  • Losari Beach: A popular spot for families, with beautiful sunsets and street food. Distance: 2 km. Entry price: Free.
  • Fort Rotterdam: A historic fort with museums and cultural exhibits. Distance: 3 km. Entry price: ₱10,000.
  • Bugis Waterpark Adventure: A water park with slides and pools for all ages. Distance: 10 km. Entry price: ₱100,000.
  • Paotere Harbour: A traditional harbor where you can see the Phinisi boats. Distance: 5 km. Entry price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions!

Where to eat near CLARO Makassar (Makassar)

Looking for delicious food near CLARO Makassar? You'll find plenty of options to satisfy your appetite. Here are some recommendations:

  • Cafes/Restaurants:
  • Warung Kopi Tinggi: A local coffee shop with a cozy atmosphere.
  • Rumah Makan Seafood Apong: A seafood restaurant with fresh catches.
  • Local Street Food:
  • Coto Makassar: A traditional beef soup.
  • Konro Bakar: Grilled ribs with a rich sauce.
  • Pisang Epe: Grilled banana with palm sugar.
  • Mie Titi: Crispy noodles with a savory sauce.

Shopping places near CLARO Makassar (Makassar)

Need to do some shopping near CLARO Makassar? Here are some shopping places in Makassar:

  • Mall Ratu Indah: A popular mall with various shops and restaurants.
  • Trans Studio Mall Makassar: A large mall with a theme park.
  • Somba Opu Street: A street known for souvenirs and local products.

Other Places to Stay Near CLARO Makassar

Looking for other hotel options near CLARO Makassar? Here are some recommendations:

  • Luxury/5–6 Star Hotels Nearby:
  • The Rinra Makassar: A luxury hotel with excellent amenities.
  • Four Points by Sheraton Makassar: A modern hotel with great service.
  • Four-Star Hotels Nearby:
  • Swiss-Belhotel Makassar: A well-regarded hotel with comfortable rooms.
  • Three-Star Hotels Nearby:
  • Hotel Grand Celino: A budget-friendly option with a good location.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on hotels near CLARO Makassar!

Ready to book your stay? Find the best deals and availability on Traveloka!

All facilities in CLARO Makassar

Bar, Cafe and Lounge CLARO Makassar
Bar, Cafe and Lounge
Swimming Pool CLARO Makassar
Swimming Pool
Entertainment Facility CLARO Makassar
Entertainment Facility
Fitness Center CLARO Makassar
Fitness Center
Functional Hall CLARO Makassar
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Dining area
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Halfboard with non-alcoholic drinks
  • Nightclub
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Entertainment for adults
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Car rental
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops

Sports and Recreations

  • Billiard
  • Fitness center

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CLARO Makassar
590
Number of floors in CLARO Makassar
17
Another facilities in CLARO Makassar
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in CLARO Makassar

What are available facilities at CLARO Makassar?
There are top facilites at CLARO Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CLARO Makassar?
The standard check-in time at CLARO Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does CLARO Makassar provide breakfast?
Yes, CLARO Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of CLARO Makassar?
CLARO Makassar is a 4.0-star hotel.
How many floors does CLARO Makassar have?
CLARO Makassar has 17 floors.
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More Reviews from Other Guests in CLARO Makassar

Overall Ratings & Reviews CLARO Makassar

Traveloka (12,122)
Other sources (50)
8.6
Very Good
From 12,122 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Makassar
All
Bedroom (207)
Staff Friendliness (195)
Room Space (185)
Accessibility (183)
Distance to City Center (177)
Ambiance (177)
Bathroom (170)
Variety (170)
Hotel Area (166)
Taste (166)
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Traveler Reviews CLARO Makassar

Number of reviews per page
20
40
Customer reviews
Hence M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
During the stay there were no problems and it was enjoyable.
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Desy R. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Everything is good, but this time the check-in process took a bit longer, maybe because there were a lot of people.
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The service is good and fast, parking is also good.
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S***l
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 day(s) ago
Clean and satisfactory service.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly staff, comfortable, clean rooms, delicious food.
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The service is very satisfying👍
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Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
Cleanliness is indeed something that supports comfort. Claro fulfills this.
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N***K
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Good food, good facilities, friendly staff, fast service
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H***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
I tried the gym, quite various equipment
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Hero R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
everything is okay and very effective...only the price is reasonable.....😍
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A***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly hotel staff, spacious and clean room atmosphere
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Accommodation's Reply
31 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff and the comfort of our spacious and clean rooms. Feedback like these motivates us to continue to strive to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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N***K
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Comfortable place, cheap price, delicious food
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are glad that you felt comfortable with the hotel's atmosphere, satisfied with the price and satisfied with the food we served. Compliments like these inspire us to continue providing the best experience to our guests. Best regards, Angiet Sinaga, General Manager
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F***i
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 day(s) ago
I came for work, staying for 2 nights with breakfast. Breakfast on the first day: It coincided with a vocational high school graduation ceremony. Exiting the elevator to the restaurant was a bit of a letdown because it was so crowded it was difficult to get through. Entering the restaurant, the mood was even worse. Many of the food stalls were empty even though it was only 7:30 a.m., and the staff didn't refill the plates right away. I think this should have been a good indication of how many guests would arrive! Breakfast on the second day: It turned out to be much busier because there was a university graduation 😭 Again, the restaurant was the same, if not even busier. For those of us staying from out of town, we really hoped to find regional specialties at breakfast, but unfortunately, this hotel didn't offer any.
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f***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
I got a room near the cleaning service area, but the staff was very loud and uncomfortable. Other than that, the room was very comfortable, and the cleanliness was okay.
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Accommodation's Reply
31 Oct 2025
Dear Sir/Madam, Thank you for your review and feedback. We apologize for any inconvenience caused by noise disturbance from the staff area during your stay. We will address this feedback immediately so that our team can better ensure the quietness of the room. We are very pleased that you were satisfied with the comfort and cleanliness of the room. Best regards, Angiet Sinaga, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
This is the first time I've stayed in a cramped room far from the pool. This was different from last month and two weeks ago, when I was given a fairly spacious room with easy access, but the elevator was incredibly long and took forever to get there.
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R***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
good service polite very well too visit very recomend accomodation
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Accommodation's Reply
31 Oct 2025
Dear Guest, Thank you for your kind words and recommendation. We’re delighted to know that you were pleased with our service and hospitality. Your feedback means a lot to us and inspires our team to continue delivering the best experience for all our guests. Warm regards, Anggiat Sinaga General Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's really nice for a family vacation.
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Accommodation's Reply
31 Oct 2025
Dear Ladies/Gentlemen, Thank you for your warm review. We are delighted that you enjoyed your family stay at Claro Hotel. We will strive to maintain the comfort and service to ensure that every moment you spend with your family is a pleasant experience. Best regards, Angiet Sinaga, General Manager
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V***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Good hotel and friendly service
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Accommodation's Reply
31 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you were satisfied with our hotel's service and comfort. Compliments like these motivate us to continue to maintain the highest standards of service for all our guests. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I stayed one night to attend my friend's wedding party. The location is close to the city. Variety of BF menu I love it, many local cuisine.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for the positive review you shared on Traveloka. We are delighted to know that you enjoyed your stay at Hotel Claro Makassar while attending your friend’s wedding, and that you appreciated our strategic location as well as the variety of local breakfast options. We will continue striving to provide the best service so that every visit of yours remains memorable. We look forward to welcoming you back on your next visit. Sincerely, Anggiat Sinaga. General Manager – Hotel Claro Makassar
A***R
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and check-in time can be earlier than the provisions.
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad that you were satisfied with our staff's friendliness and our early check-in process. Reviews like these motivate us to continue to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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40

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Exterior 4 CLARO Makassar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews CLARO Makassar

Traveloka (12,122)
Other sources (50)
8.6
Very Good
From 12,122 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Makassar
All
Bedroom (207)
Staff Friendliness (195)
Room Space (185)
Accessibility (183)
Distance to City Center (177)
Ambiance (177)
Bathroom (170)
Variety (170)
Hotel Area (166)
Taste (166)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews CLARO Makassar

Number of reviews per page
20
40
Customer reviews
Hence M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
During the stay there were no problems and it was enjoyable.
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Desy R. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Everything is good, but this time the check-in process took a bit longer, maybe because there were a lot of people.
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The service is good and fast, parking is also good.
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S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Clean and satisfactory service.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly staff, comfortable, clean rooms, delicious food.
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The service is very satisfying👍
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Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
Cleanliness is indeed something that supports comfort. Claro fulfills this.
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N***K
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Good food, good facilities, friendly staff, fast service
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H***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
I tried the gym, quite various equipment
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Hero R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
everything is okay and very effective...only the price is reasonable.....😍
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A***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly hotel staff, spacious and clean room atmosphere
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Accommodation's Reply
31 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff and the comfort of our spacious and clean rooms. Feedback like these motivates us to continue to strive to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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N***K
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Comfortable place, cheap price, delicious food
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are glad that you felt comfortable with the hotel's atmosphere, satisfied with the price and satisfied with the food we served. Compliments like these inspire us to continue providing the best experience to our guests. Best regards, Angiet Sinaga, General Manager
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F***i
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 day(s) ago
I came for work, staying for 2 nights with breakfast. Breakfast on the first day: It coincided with a vocational high school graduation ceremony. Exiting the elevator to the restaurant was a bit of a letdown because it was so crowded it was difficult to get through. Entering the restaurant, the mood was even worse. Many of the food stalls were empty even though it was only 7:30 a.m., and the staff didn't refill the plates right away. I think this should have been a good indication of how many guests would arrive! Breakfast on the second day: It turned out to be much busier because there was a university graduation 😭 Again, the restaurant was the same, if not even busier. For those of us staying from out of town, we really hoped to find regional specialties at breakfast, but unfortunately, this hotel didn't offer any.
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f***n
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8.8
/10
Reviewed 7 day(s) ago
I got a room near the cleaning service area, but the staff was very loud and uncomfortable. Other than that, the room was very comfortable, and the cleanliness was okay.
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Accommodation's Reply
31 Oct 2025
Dear Sir/Madam, Thank you for your review and feedback. We apologize for any inconvenience caused by noise disturbance from the staff area during your stay. We will address this feedback immediately so that our team can better ensure the quietness of the room. We are very pleased that you were satisfied with the comfort and cleanliness of the room. Best regards, Angiet Sinaga, General Manager
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E***a
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Staycation
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6.8
/10
Reviewed 1 week(s) ago
This is the first time I've stayed in a cramped room far from the pool. This was different from last month and two weeks ago, when I was given a fairly spacious room with easy access, but the elevator was incredibly long and took forever to get there.
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R***t
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10.0
/10
Reviewed 1 week(s) ago
good service polite very well too visit very recomend accomodation
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Accommodation's Reply
31 Oct 2025
Dear Guest, Thank you for your kind words and recommendation. We’re delighted to know that you were pleased with our service and hospitality. Your feedback means a lot to us and inspires our team to continue delivering the best experience for all our guests. Warm regards, Anggiat Sinaga General Manager
N***r
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
It's really nice for a family vacation.
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Accommodation's Reply
31 Oct 2025
Dear Ladies/Gentlemen, Thank you for your warm review. We are delighted that you enjoyed your family stay at Claro Hotel. We will strive to maintain the comfort and service to ensure that every moment you spend with your family is a pleasant experience. Best regards, Angiet Sinaga, General Manager
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V***a
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8.8
/10
Reviewed 1 week(s) ago
Good hotel and friendly service
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Accommodation's Reply
31 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you were satisfied with our hotel's service and comfort. Compliments like these motivate us to continue to maintain the highest standards of service for all our guests. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
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10.0
/10
Reviewed 1 week(s) ago
I stayed one night to attend my friend's wedding party. The location is close to the city. Variety of BF menu I love it, many local cuisine.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for the positive review you shared on Traveloka. We are delighted to know that you enjoyed your stay at Hotel Claro Makassar while attending your friend’s wedding, and that you appreciated our strategic location as well as the variety of local breakfast options. We will continue striving to provide the best service so that every visit of yours remains memorable. We look forward to welcoming you back on your next visit. Sincerely, Anggiat Sinaga. General Manager – Hotel Claro Makassar
A***R
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and check-in time can be earlier than the provisions.
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad that you were satisfied with our staff's friendliness and our early check-in process. Reviews like these motivate us to continue to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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