The service is very good, the staff is very friendly and the rooms are comfortable.

Very top service, very comfortable rooms, delicious breakfast.

Nice hotel for a wedding event, good food, good access to anywhere. Recommend this hotel for stay and wedding.

Very pleasant, the staff were very friendly when helping with the check-in process.

Good service, success.

Sorry to say, it turns out the worst hotel in Makassar is Claro. The staff is rude and unfriendly. They gave me a smoking room instead of a non-smoking room.

Comfortable and safe and provides the best service.

The hotel staff were very friendly and very helpful.

The hotel staff is very friendly, the rooms are fragrant and comfortable, the food is delicious.

The hotel staff is very friendly, the rooms are fragrant and comfortable, the food is delicious.

The staff was okay, breakfast was mediocre. The soundproofing was poor. Around 2-3 a.m. on June 1st, the room was very noisy outside, with people coming and going, running around, and shouting, making jokes. It was very disturbing to sleep.

It was a great stay here.

I've stayed here 3 times, the food is delicious, the rooms are comfortable, the service is friendly, it's definitely recommended 🥰

Good service, friendly staff, clean hotel and delicious food.

Good service, friendly staff, clean hotel and delicious food.

I was very disappointed with the checkout process at this hotel. Upon check-in, the receptionist only informed us that check-out was 12:00 noon without explaining in detail the consequences of late check-out or the procedures for extending our stay. On check-out day, there was no confirmation from the hotel, either before or after 12:00, asking whether we wanted to extend our stay or check out immediately. After we finished performing the Dhuhr prayer and went to the reception to check out, we were charged an additional one night's stay for all three rooms we had booked. This experience was very different from other hotels I have stayed in, where staff usually contact guests close to check-out as a reminder and still allow a reasonable amount of time, especially for prayer purposes. I hope the hotel can improve its communication procedures with guests so that it doesn't seem like they are trapping them with late check-out fees that aren't clearly communicated from the start.

Good, good service, friendly, clean.

The check-in process is hassle-free and the service is good, as well as ample and free parking.

Suitable for staying with family, the place is fully serviced and very pleasant.

The stay was very comfortable.. one of the favorite hotels in Makassar