CLARO Makassar

Hotels
8.5
/10
Very Good
12,225 reviews

What Guests Say About Their Stay

Bedroom (358)
Staff Friendliness (340)
Room Space (326)
Distance To City Center (321)
Frandi D.
8.5
/ 10
My stay here last week was perfectly fine. The hotel delivered exactly what you would expect. The room was comfortable and clean, service was professional, and the breakfast was standard. It's a solid choice that ticks all the boxes for a 4-star hotel. No complaints!
y***a
9.1
/ 10
My first time in Makassar, I stayed here. Since arriving, the security guard was friendly, the bellboy quickly carried my luggage and escorted me to my room, check-in was fast, I got a room near the elevator as requested, the room was spacious, cool, clean, the mattress was soft, the sheets were soft, and there was a refrigerator. I stayed here for 3 days, they asked for cleaning and changing the sheets every day, and they really did. I didn't try the food, but my friend who also stayed here said the in-room dining was delicious. Recommended 👍
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Surya D. F. S.
10.0
/ 10
Claro is one of the best hotels in Makassar. Its central location and easy access to everything make it a great choice. Furthermore, we chose Claro for this staycation because our youngest child wanted to play in the pool, and Claro is a great place for a comfortable swimming pool for children.
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Muhammad A.
10.0
/ 10
The staff, especially the security guards, were very friendly. As a wheelchair user, I was well-served right up to my room, and the breakfast was delicious and varied.
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Gusmeny r.
10.0
/ 10
the staff is friendly, feels like home, close to everywhere, complete facilities. basically the experience of staying at Hotel Claro is extraordinary.
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In the Area
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Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Claro Makassar Staying at CLARO Makassar is a good choice when you are visiting Pettarani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around CLARO Makassar

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222
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Lobby CLARO Makassar
Lobby 2 CLARO Makassar

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CLARO Makassar Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for CLARO Makassar is easy. CLARO Makassar room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best CLARO Makassar hotel rates? Check out Traveloka for the latest deals and promotions!

CLARO Makassar Location & Address

Wondering where to find CLARO Makassar? CLARO Makassar is located at Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222. It's situated in the Makassar area, known for its vibrant atmosphere and local experiences. The hotel is approximately 5 km from the city center.

How to go to CLARO Makassar from Airport

Need to get from the airport to CLARO Makassar? Getting to the hotel from Sultan Hasanuddin International Airport (UPG) is straightforward. Here are a few options to consider:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services are also available at the airport. This is a convenient option, and the cost is usually lower than a taxi.
  • Hotel Transfer (hassle-free): Some hotels offer airport transfer services. Check with CLARO Makassar to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance.

CLARO Makassar Reviews & Summary

Want to know what other guests think about CLARO Makassar? Hotel reviews often highlight the hotel's excellent service and comfortable rooms. Guests frequently praise the hotel's convenient location and the friendly staff.

A standout feature is the rooftop pool, offering stunning city views. One guest raved, "The staff was incredibly helpful, and the breakfast buffet was amazing!" Ready to experience it yourself? Book your stay at CLARO Makassar today!

CLARO Makassar Room Types Available

Curious about the room options at CLARO Makassar? The hotel offers a variety of room types to suit different needs. Here's a glimpse of what you can expect:

  • Deluxe Room: Comfortable and well-appointed, often with city views.
  • Executive Suite: More spacious, with a separate living area.
  • Family Room: Designed to accommodate families, with extra space and beds.
  • Smoking/Non-Smoking Rooms: Available upon request.

Please note: Pet-friendly rooms may be available; check with the hotel for any additional charges or requirements.

Hotel Facilities in CLARO Makassar

What amenities does CLARO Makassar offer? The hotel provides a range of facilities to enhance your stay. Here's a look at what you can enjoy:

  • Swimming Pool: A refreshing pool for adults and kids.
  • Fitness Center: Stay active with a well-equipped gym.
  • Spa: Relax and rejuvenate with various treatments.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Business Center: For business travelers, with meeting rooms and services.

Operating hours and extra fees may apply for certain facilities; check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in CLARO Makassar

Looking for dining options at CLARO Makassar? The hotel offers several choices to satisfy your cravings. Here's what you can expect:

  • The Restaurant: Offers a variety of cuisines, including local and international dishes.
  • Buffet: A breakfast buffet is usually available, with a wide selection of options. Price per person: ₱300.
  • Cafe: A cafe serving coffee, snacks, and light meals.

Special or signature dishes are often available; check with the restaurant for details. Opening hours vary, so it's best to confirm with the hotel.

CLARO Makassar Airport pickups and How to Book

Does CLARO Makassar offer airport transfers? Many hotels provide convenient airport pick-up services. Here's how to find out about CLARO Makassar's airport transfer options:

To book an airport transfer, contact the hotel directly. You may need to provide your flight details and arrival time. It's recommended to book in advance, ideally at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Need to get around using public transport? Here's information about nearby MRT stations and bus stops:

  • Trans Makassar Bus Stop: Located a short walk from the hotel.

Public transport cards are available for purchase at the bus stops. Check for payment options and top-up locations.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near CLARO Makassar? There are plenty of family-friendly attractions nearby. Here are some ideas:

  • Trans Studio Makassar: A large indoor theme park with rides and attractions. Distance: 3 km. Entry price: ₱300,000.
  • Losari Beach: A popular spot for families, with beautiful sunsets and street food. Distance: 2 km. Entry price: Free.
  • Fort Rotterdam: A historic fort with museums and cultural exhibits. Distance: 3 km. Entry price: ₱10,000.
  • Bugis Waterpark Adventure: A water park with slides and pools for all ages. Distance: 10 km. Entry price: ₱100,000.
  • Paotere Harbour: A traditional harbor where you can see the Phinisi boats. Distance: 5 km. Entry price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions!

Where to eat near CLARO Makassar (Makassar)

Looking for delicious food near CLARO Makassar? You'll find plenty of options to satisfy your appetite. Here are some recommendations:

  • Cafes/Restaurants:
  • Warung Kopi Tinggi: A local coffee shop with a cozy atmosphere.
  • Rumah Makan Seafood Apong: A seafood restaurant with fresh catches.
  • Local Street Food:
  • Coto Makassar: A traditional beef soup.
  • Konro Bakar: Grilled ribs with a rich sauce.
  • Pisang Epe: Grilled banana with palm sugar.
  • Mie Titi: Crispy noodles with a savory sauce.

Shopping places near CLARO Makassar (Makassar)

Need to do some shopping near CLARO Makassar? Here are some shopping places in Makassar:

  • Mall Ratu Indah: A popular mall with various shops and restaurants.
  • Trans Studio Mall Makassar: A large mall with a theme park.
  • Somba Opu Street: A street known for souvenirs and local products.

Other Places to Stay Near CLARO Makassar

Looking for other hotel options near CLARO Makassar? Here are some recommendations:

  • Luxury/5–6 Star Hotels Nearby:
  • The Rinra Makassar: A luxury hotel with excellent amenities.
  • Four Points by Sheraton Makassar: A modern hotel with great service.
  • Four-Star Hotels Nearby:
  • Swiss-Belhotel Makassar: A well-regarded hotel with comfortable rooms.
  • Three-Star Hotels Nearby:
  • Hotel Grand Celino: A budget-friendly option with a good location.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on hotels near CLARO Makassar!

Ready to book your stay? Find the best deals and availability on Traveloka!

All facilities in CLARO Makassar

Bar, Cafe and Lounge CLARO Makassar
Bar, Cafe and Lounge
Swimming Pool CLARO Makassar
Swimming Pool
Entertainment Facility CLARO Makassar
Entertainment Facility
Fitness Center CLARO Makassar
Fitness Center
Functional Hall CLARO Makassar
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Dining area
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Halfboard with non-alcoholic drinks
  • Nightclub
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Entertainment for adults
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Car rental
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops

Sports and Recreations

  • Billiard
  • Fitness center

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CLARO Makassar
590
Number of floors in CLARO Makassar
17
Another facilities in CLARO Makassar
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in CLARO Makassar

What are available facilities at CLARO Makassar?
There are top facilites at CLARO Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CLARO Makassar?
The standard check-in time at CLARO Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does CLARO Makassar provide breakfast?
Yes, CLARO Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of CLARO Makassar?
CLARO Makassar is a 4.0-star hotel.
How many floors does CLARO Makassar have?
CLARO Makassar has 17 floors.
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More Reviews from Other Guests in CLARO Makassar

Overall Ratings & Reviews CLARO Makassar

Traveloka (12,175)
Other sources (50)
8.6
Very Good
From 12,175 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Makassar
All
Bedroom (215)
Staff Friendliness (203)
Room Space (192)
Accessibility (189)
Distance to City Center (185)
Ambiance (184)
Bathroom (179)
Hotel Area (174)
Variety (174)
Taste (168)
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Traveler Reviews CLARO Makassar

Number of reviews per page
20
40
Customer reviews
Elnanda A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Good and cozy hotel, I recommend it
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Jennie
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The hotel is spacious, the rooms are clean and spacious. The breakfast has a variety of flavors, okay..... staying at Claro makes you want to sleep all the time. I don't feel like moving... the atmosphere is comfortable.... the hotel room view is directly onto the epic building of Makassar State University... cool
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Accommodation's Reply
24 Nov 2025
Dear Jenny, Thank you for your wonderful review. We are glad that you enjoyed our spacious and clean room, the varied breakfast selection, and the friendly atmosphere of our hotel. We are also glad that you enjoyed the unique view of Makassar State University. We hope you had a wonderful time and look forward to welcoming you back to Claro Makassar again. Best regards, Angiet Sinaga, General Manager
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Mishael P. t.
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10.0
/10
Reviewed 4 day(s) ago
Staying here is the most amazing experience
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Accommodation's Reply
24 Nov 2025
Dear Mr. Michael P.T., Thank you for your short but meaningful review. We are delighted to hear that your stay was a truly memorable one. We look forward to welcoming you back again for an equally memorable experience in the future. Best regards, Angiet Sinaga, General Manager
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Achmad A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
recommended hotels in Makassar
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Accommodation's Reply
24 Nov 2025
Dear Mr. Ahmad A., Thank you for your review and feedback. We sincerely appreciate your trust and are pleased to hear that your stay was pleasant. We look forward to welcoming you back to Claro Makassar again. Best regards, Anggiat Sinaga, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
A hotel close to the toll road to and from the airport. Comfortable rooms, friendly staff, and flexible check-in and check-out times. The hotel also offers freezer storage for souvenirs, making it very convenient for us, especially those leaving early in the morning and needing to buy souvenirs the day before. Thank you, Claro Hotel - Makassar
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Accommodation's Reply
20 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review on the Traveloka App. We are delighted to know that the hotel's location, proximity to the airport expressway, the comfort of our rooms, and the friendliness and helpfulness of our staff made your stay memorable. We are also glad that our souvenir storage service helped you during your trip. We will continue to strive to provide the best service to make your stay always memorable. We do hope to welcome you back again in the future. Best regards, Anggiat Sinaga, General Manager Claro Hotel Makassar
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R***t
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
The hotel wasn't prepared for a large number of guests. Breakfast at the restaurant was very disorganized, and it was difficult to find a clean table. Room extensions were also difficult. I was disappointed that they couldn't extend my stay. A three-night stay was only allowed one night.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Excellent service... The staff is very kind... The security is also quick to help... The hotel is clean... The roots are comfortable... In short, it's the best
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Accommodation's Reply
20 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review on the Traveloka App. We are delighted to hear that the service at Claro Hotel Makassar was excellent. Our friendly staff, helpful security guards, and the cleanliness and comfort of the hotel made your stay even more memorable. We will continue to strive to provide the best service to ensure that every visit is an unforgettable one. We do hope to welcome you back again in the future. Sincerely, Angyat Sinaga, General Manager of Claro Hotel Makassar
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very extraordinary service.. 1,000 stars for Claro Hotel.. See you next time
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Accommodation's Reply
20 Nov 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review on the Traveloka App. We are delighted to know that the service at Claro Hotel Makassar was so excellent that we gave you a "1,000-star" rating. Such praise is a great motivation for us to continue to strive to provide the best service. We sincerely hope to welcome you back on your next visit. Best regards, Angiet Sinaga, General Manager of Claro Hotel Makassar
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rudy
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
You can stay at Claro. It's cozy.
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Accommodation's Reply
14 Nov 2025
Dear Rudy, Thank you for your positive review. We are glad you felt comfortable and that Claro is a warm place to be. We hope you had a great time and look forward to welcoming you back again. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Favorite hotel, stayed for the umpteenth time
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Accommodation's Reply
14 Nov 2025
Dear Ladies/Gentlemen, Thank you for choosing us as your favorite hotel and for coming back to stay with us again and again. We sincerely appreciate your continued trust and hope that your stay will always be comfortable and enjoyable. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
It was a great stay here
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Accommodation's Reply
12 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review on the Traveloka App. We are delighted to know that you enjoyed your stay at Claro Hotel Makassar. We will continue to strive to provide the best service to ensure that every visit is always memorable. We sincerely hope to welcome you back again in the future. Best regards, Angiat Sinaga, General Manager Claro Hotel Makassar
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
Excellent service, delicious food, comfortable rooms
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you very much for your positive review on the Traveloka App. We are very glad that you are satisfied with our service, delicious food and comfortable room at Claromag Hotel. We will continue to strive to provide the best service to make your trip memorable. We hope to welcome you back again soon. Anguito Sinaga, General Manager of Claromag Hotel.
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Frandi D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
My stay here last week was perfectly fine. The hotel delivered exactly what you would expect. The room was comfortable and clean, service was professional, and the breakfast was standard. It's a solid choice that ticks all the boxes for a 4-star hotel. No complaints!
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you for sharing your feedback. We’re pleased to know that your stay met your expectations and that you found our rooms, service, and breakfast to your satisfaction. Your kind words reaffirm our commitment to maintaining consistent quality and comfort for all our guests. We look forward to welcoming you back on your next visit to Makassar. Warm regards, Anggiat Sinaga General Manager
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ABDULLAH A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
clean, comfortable, safe, all the staff are friendly, I feel at home staying here all the time
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Accommodation's Reply
10 Nov 2025
Dear Mr. Abdullah A., Thank you for your positive review. We are so pleased that you were satisfied with our cleanliness, comfort, and friendliness of our staff. We are so glad that you felt at home during your stay at Claro Hotel. Reviews like these motivate us to continue to strive to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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Hence M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
During the stay there were no problems and it was enjoyable.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very pleased that you enjoyed your stay at Claro Hotel without any problems. Guest satisfaction and comfort are our top priority and we look forward to welcoming you back again soon. Best regards, Angiet Sinaga, General Manager
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Desy R. R.
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10.0
/10
Reviewed 3 week(s) ago
Everything is good, but this time the check-in process took a bit longer, maybe because there were a lot of people.
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Accommodation's Reply
10 Nov 2025
Dear Daisy R.R., Thank you for your positive review. We are very pleased to hear that you were satisfied with our overall service. We apologize for the delay in check-in, which may have been due to the high number of guests at the time. We will take your feedback into consideration to make future check-ins faster and more efficient. Best regards, Angiet Sinaga, General Manager
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The service is good and fast, parking is also good.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad that you were satisfied with our prompt service and parking facilities. Reviews like these motivate us to continue to provide the best possible experience to all our guests. Best regards, Angiet Sinaga, General Manager
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S***l
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 week(s) ago
Clean and satisfactory service.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for this short but meaningful review. We are glad to know that you were satisfied with our cleanliness and service. This positive feedback encourages us to maintain and improve the quality of service at Claro Hotel. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff, comfortable, clean rooms, delicious food.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad that you were satisfied with the friendliness of our staff, the comfort and cleanliness of our rooms, and the taste of our food. Reviews like these motivate us to continue to strive to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is very satisfying👍
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your compliments and positive review. We are very glad that you are satisfied with our service. Reviews like these inspire us to maintain and improve the quality of service at Claro Hotel. Best regards, Angiet Sinaga, General Manager
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Number of reviews per page
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Exterior 4 CLARO Makassar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews CLARO Makassar

Traveloka (12,175)
Other sources (50)
8.6
Very Good
From 12,175 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Makassar
All
Bedroom (215)
Staff Friendliness (203)
Room Space (192)
Accessibility (189)
Distance to City Center (185)
Ambiance (184)
Bathroom (179)
Hotel Area (174)
Variety (174)
Taste (168)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews CLARO Makassar

Number of reviews per page
20
40
Customer reviews
Elnanda A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Good and cozy hotel, I recommend it
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Jennie
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Business
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9.7
/10
Reviewed 4 day(s) ago
The hotel is spacious, the rooms are clean and spacious. The breakfast has a variety of flavors, okay..... staying at Claro makes you want to sleep all the time. I don't feel like moving... the atmosphere is comfortable.... the hotel room view is directly onto the epic building of Makassar State University... cool
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Accommodation's Reply
24 Nov 2025
Dear Jenny, Thank you for your wonderful review. We are glad that you enjoyed our spacious and clean room, the varied breakfast selection, and the friendly atmosphere of our hotel. We are also glad that you enjoyed the unique view of Makassar State University. We hope you had a wonderful time and look forward to welcoming you back to Claro Makassar again. Best regards, Angiet Sinaga, General Manager
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Mishael P. t.
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10.0
/10
Reviewed 4 day(s) ago
Staying here is the most amazing experience
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Accommodation's Reply
24 Nov 2025
Dear Mr. Michael P.T., Thank you for your short but meaningful review. We are delighted to hear that your stay was a truly memorable one. We look forward to welcoming you back again for an equally memorable experience in the future. Best regards, Angiet Sinaga, General Manager
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Achmad A.
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9.7
/10
Reviewed 4 day(s) ago
recommended hotels in Makassar
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Accommodation's Reply
24 Nov 2025
Dear Mr. Ahmad A., Thank you for your review and feedback. We sincerely appreciate your trust and are pleased to hear that your stay was pleasant. We look forward to welcoming you back to Claro Makassar again. Best regards, Anggiat Sinaga, General Manager
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Verified Traveler
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10.0
/10
Reviewed 6 day(s) ago
A hotel close to the toll road to and from the airport. Comfortable rooms, friendly staff, and flexible check-in and check-out times. The hotel also offers freezer storage for souvenirs, making it very convenient for us, especially those leaving early in the morning and needing to buy souvenirs the day before. Thank you, Claro Hotel - Makassar
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Accommodation's Reply
20 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review on the Traveloka App. We are delighted to know that the hotel's location, proximity to the airport expressway, the comfort of our rooms, and the friendliness and helpfulness of our staff made your stay memorable. We are also glad that our souvenir storage service helped you during your trip. We will continue to strive to provide the best service to make your stay always memorable. We do hope to welcome you back again in the future. Best regards, Anggiat Sinaga, General Manager Claro Hotel Makassar
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R***t
icon-Business
Business
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6.9
/10
Reviewed 1 week(s) ago
The hotel wasn't prepared for a large number of guests. Breakfast at the restaurant was very disorganized, and it was difficult to find a clean table. Room extensions were also difficult. I was disappointed that they couldn't extend my stay. A three-night stay was only allowed one night.
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1 people find it helpful
H***n
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10.0
/10
Reviewed 2 week(s) ago
Excellent service... The staff is very kind... The security is also quick to help... The hotel is clean... The roots are comfortable... In short, it's the best
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Accommodation's Reply
20 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review on the Traveloka App. We are delighted to hear that the service at Claro Hotel Makassar was excellent. Our friendly staff, helpful security guards, and the cleanliness and comfort of the hotel made your stay even more memorable. We will continue to strive to provide the best service to ensure that every visit is an unforgettable one. We do hope to welcome you back again in the future. Sincerely, Angyat Sinaga, General Manager of Claro Hotel Makassar
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H***n
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10.0
/10
Reviewed 2 week(s) ago
Very extraordinary service.. 1,000 stars for Claro Hotel.. See you next time
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Accommodation's Reply
20 Nov 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review on the Traveloka App. We are delighted to know that the service at Claro Hotel Makassar was so excellent that we gave you a "1,000-star" rating. Such praise is a great motivation for us to continue to strive to provide the best service. We sincerely hope to welcome you back on your next visit. Best regards, Angiet Sinaga, General Manager of Claro Hotel Makassar
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rudy
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
You can stay at Claro. It's cozy.
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Accommodation's Reply
14 Nov 2025
Dear Rudy, Thank you for your positive review. We are glad you felt comfortable and that Claro is a warm place to be. We hope you had a great time and look forward to welcoming you back again. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Favorite hotel, stayed for the umpteenth time
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Accommodation's Reply
14 Nov 2025
Dear Ladies/Gentlemen, Thank you for choosing us as your favorite hotel and for coming back to stay with us again and again. We sincerely appreciate your continued trust and hope that your stay will always be comfortable and enjoyable. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
It was a great stay here
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Accommodation's Reply
12 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review on the Traveloka App. We are delighted to know that you enjoyed your stay at Claro Hotel Makassar. We will continue to strive to provide the best service to ensure that every visit is always memorable. We sincerely hope to welcome you back again in the future. Best regards, Angiat Sinaga, General Manager Claro Hotel Makassar
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
Excellent service, delicious food, comfortable rooms
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you very much for your positive review on the Traveloka App. We are very glad that you are satisfied with our service, delicious food and comfortable room at Claromag Hotel. We will continue to strive to provide the best service to make your trip memorable. We hope to welcome you back again soon. Anguito Sinaga, General Manager of Claromag Hotel.
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Frandi D.
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Business
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8.5
/10
Reviewed 2 week(s) ago
My stay here last week was perfectly fine. The hotel delivered exactly what you would expect. The room was comfortable and clean, service was professional, and the breakfast was standard. It's a solid choice that ticks all the boxes for a 4-star hotel. No complaints!
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you for sharing your feedback. We’re pleased to know that your stay met your expectations and that you found our rooms, service, and breakfast to your satisfaction. Your kind words reaffirm our commitment to maintaining consistent quality and comfort for all our guests. We look forward to welcoming you back on your next visit to Makassar. Warm regards, Anggiat Sinaga General Manager
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ABDULLAH A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
clean, comfortable, safe, all the staff are friendly, I feel at home staying here all the time
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Accommodation's Reply
10 Nov 2025
Dear Mr. Abdullah A., Thank you for your positive review. We are so pleased that you were satisfied with our cleanliness, comfort, and friendliness of our staff. We are so glad that you felt at home during your stay at Claro Hotel. Reviews like these motivate us to continue to strive to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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Hence M.
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9.4
/10
Reviewed 3 week(s) ago
During the stay there were no problems and it was enjoyable.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very pleased that you enjoyed your stay at Claro Hotel without any problems. Guest satisfaction and comfort are our top priority and we look forward to welcoming you back again soon. Best regards, Angiet Sinaga, General Manager
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Desy R. R.
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10.0
/10
Reviewed 3 week(s) ago
Everything is good, but this time the check-in process took a bit longer, maybe because there were a lot of people.
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Accommodation's Reply
10 Nov 2025
Dear Daisy R.R., Thank you for your positive review. We are very pleased to hear that you were satisfied with our overall service. We apologize for the delay in check-in, which may have been due to the high number of guests at the time. We will take your feedback into consideration to make future check-ins faster and more efficient. Best regards, Angiet Sinaga, General Manager
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The service is good and fast, parking is also good.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad that you were satisfied with our prompt service and parking facilities. Reviews like these motivate us to continue to provide the best possible experience to all our guests. Best regards, Angiet Sinaga, General Manager
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S***l
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 week(s) ago
Clean and satisfactory service.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for this short but meaningful review. We are glad to know that you were satisfied with our cleanliness and service. This positive feedback encourages us to maintain and improve the quality of service at Claro Hotel. Best regards, Angiet Sinaga, General Manager
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff, comfortable, clean rooms, delicious food.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad that you were satisfied with the friendliness of our staff, the comfort and cleanliness of our rooms, and the taste of our food. Reviews like these motivate us to continue to strive to provide the best service to all our guests. Best regards, Angiet Sinaga, General Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is very satisfying👍
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your compliments and positive review. We are very glad that you are satisfied with our service. Reviews like these inspire us to maintain and improve the quality of service at Claro Hotel. Best regards, Angiet Sinaga, General Manager
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