Dago Heuvel Resort and Villa

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8.4
/10
Very Good
938 reviews

What Guests Say About Their Stay

Bob E.

8.5
/ 10
A very pleasant stay, I will definitely come back next time. Thank you for the friendly service.
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N***s

10.0
/ 10
The location of the hotel is indeed a bit into a residential area, but the view is very beautiful. It is very suitable for those who want to enjoy a relaxing vacation in the room. There are many cafes around the hotel (although you still have to take a vehicle), but the view is quite worth it. For those who want a relaxing vacation with family and spend a lot of time in the room or around the hotel, Dago Heuvel Resort & Villa is one of the best recommendations in Bandung. Note: if it is evening, the road from Bandung to the hotel is quite congested. 😅
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ferdinansyah f.

10.0
/ 10
nice quiet place, suitable for those who want to find peace, very friendly staff, really delicious food, star ⭐⭐⭐⭐⭐
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Dilla N. F.

10.0
/ 10
I recently had the pleasure of staying at Dago Heuvel, and it was an exceptional experience. The room was spacious, beautifully decorated, and impeccably clean, offering a cozy retreat after a long day. The staff were incredibly friendly and attentive, always going the extra mile to ensure my stay was enjoyable. Their warm hospitality made me feel right at home. The pool area was a highlight—refreshing and well-maintained, it provided the perfect setting for relaxation. I spent several afternoons lounging by the water, soaking up the sun. Overall, Dago Heuvel exceeded my expectations, and I can't wait to return! Highly recommended for anyone seeking a memorable getaway.

S***i

10.0
/ 10
The staff and security are kind and friendly, if we need help they are responsive and provide very good service.
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In the Area
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Jl.Ciburial Indah No.45, Dago Pakar, Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40198

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Highlights at This Property
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Balcony City View
Most loved by Family with children
Outdoor Private Swimming Pool
Dago Heuvel Resort and Villa is a villa is located at Mekarsaluyu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Dago Heuvel Resort and Villa

Jl.Ciburial Indah No.45, Dago Pakar, Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40198
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Lobby Dago Heuvel Resort and Villa
Lobby 2 Dago Heuvel Resort and Villa

Discover More About Dago Heuvel Resort and Villa

Discover Your Oasis at Dago Heuvel Resort and Villa

Welcome to Dago Heuvel Resort and Villa, your premier destination for an unforgettable escape in the heart of Jawa Barat, Indonesia. Nestled amidst breathtaking natural beauty, Dago Heuvel Resort and Villa offers a sanctuary of peace and luxury, perfect for discerning travelers seeking relaxation, adventure, and impeccable service. Whether you're planning a romantic getaway, a family vacation, or a rejuvenating solo retreat, our resort promises an experience tailored to your desires. Room rates at Dago Heuvel Resort and Villa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Dago Heuvel Resort and Villa Location

Dago Heuvel Resort and Villa is strategically situated in the serene Dago area of Bandung, Jawa Barat. Located at Jl.Ciburial Indah No.45, Dago Pakar, Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40198, our resort offers a tranquil escape while remaining conveniently accessible. It is approximately a 30-minute drive from the bustling city center of Bandung, providing a peaceful retreat away from the urban hustle. For those arriving by air, the resort is about a 45-minute to an hour's drive from Husein Sastranegara International Airport (BDO), depending on traffic conditions. The atmosphere surrounding Dago Heuvel Resort and Villa is one of natural splendor, with lush greenery and rolling hills providing a picturesque backdrop. It’s an ideal location for those who appreciate the tranquility of nature without compromising on accessibility to local attractions and amenities.

Dago Heuvel Resort and Villa Facilities & Services

Facilities for guests at Dago Heuvel Resort and Villa are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our commitment is to provide a seamless experience, whether you are here for leisure or business.
  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding under the Indonesian sun. Open daily from 7:00 AM to 7:00 PM.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our tranquil spa. Operating hours are from 10:00 AM to 9:00 PM. Prices for treatments start from PHP 1,500.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available for guests from 6:00 AM to 10:00 PM.
  • Children's Play Area:

    Little ones can enjoy a dedicated play area, ensuring fun and safety for our younger guests. Open from 9:00 AM to 6:00 PM.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi available throughout the resort.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any requests.
  • Free Parking:

    Ample free parking space is available for guests who choose to drive to the resort.
  • Shuttle Service:

    A complimentary shuttle service is available to take guests to nearby popular shopping centers and attractions. Please inquire at the front desk for the schedule.

Dago Heuvel Resort and Villa Room Types

Discover a range of accommodations designed to suit every preference with our diverse room types of Dago Heuvel Resort and Villa. Each room is thoughtfully appointed to provide comfort and convenience.
  • Deluxe Room:

    These elegantly furnished rooms offer a comfortable retreat with a choice of Garden View or City View. Available as smoking or non-smoking rooms. Some Deluxe Rooms feature a bathtub.
  • Executive Suite:

    For an enhanced experience, our Executive Suites provide more spacious living areas and premium amenities. Enjoy stunning views and the option of a bathtub. Available as smoking or non-smoking.
  • Family Suite:

    Perfect for families traveling together, these suites offer ample space and comfortable sleeping arrangements. Enjoy the convenience of a bathtub and beautiful views. Available as non-smoking.
  • Presidential Villa:

    Experience the pinnacle of luxury in our Presidential Villa, offering unparalleled privacy, expansive living spaces, and exclusive amenities, including a private pool and a luxurious bathtub.
We do not currently offer pet-friendly rooms.

Dago Heuvel Resort and Villa Dining & Restaurants

Savor exquisite culinary experiences at Dago Heuvel Resort and Villa, where our dining venues offer a delightful journey for your taste buds.
  • The Garden Terrace Restaurant:

    Enjoy a relaxed ambiance with a menu featuring a blend of international and local Indonesian cuisine. Open daily for breakfast (7:00 AM - 10:00 AM), lunch (12:00 PM - 3:00 PM), and dinner (6:00 PM - 10:00 PM). Estimated price per person: PHP 800 - 1,500.
  • The Sunset Lounge:

    Unwind with expertly crafted cocktails and light snacks while enjoying panoramic views of the surrounding landscape. Open daily from 4:00 PM to 11:00 PM. Estimated price per person for drinks and snacks: PHP 500 - 1,000.
  • In-Room Dining:

    For a more private dining experience, our in-room dining service is available 24 hours a day, offering a selection of dishes from our restaurant menus.

Dago Heuvel Resort and Villa Nearby Attractions and Activities

Explore the vibrant surroundings of Dago Heuvel Resort and Villa, where a wealth of attractions and activities await.
  • Taman Hutan Raya Ir. H. Djuanda (Dago Forest Park):

    A vast nature reserve offering hiking trails, caves, and beautiful natural scenery, just a short drive from the resort.
  • Gedung Sate:

    An iconic historical building in Bandung, known for its unique architecture and as a symbol of West Java's heritage.
  • Bosscha Observatory:

    The oldest observatory in Indonesia, offering a glimpse into the world of astronomy. (Note: Visits may require advance booking).
  • Trans Studio Bandung:

    One of the largest indoor theme parks in Southeast Asia, offering thrilling rides and entertainment for all ages.
  • Cihampelas Walk (Ciwalk):

    A popular shopping mall and entertainment complex known for its unique "jeans street" and diverse retail options.
If you are looking for other activities around Dago Heuvel Resort and Villa, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Dago Heuvel Resort and Villa from the Airport

Navigating your journey to Dago Heuvel Resort and Villa is made easy with several transportation options. Understanding how to get to Dago Heuvel Resort and Villa from Husein Sastranegara International Airport (BDO) ensures a smooth start to your vacation.
  • Hotel Private Airport Transfer:

    The most convenient option is to arrange for the airport transfer service of Dago Heuvel Resort and Villa. This service offers a seamless pick-up directly from the airport terminal to the resort, ensuring comfort and efficiency. Prices start from PHP 1,000, depending on the vehicle type. You can book this directly through the hotel or via Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Dago Heuvel Resort and Villa typically takes 45-60 minutes and may cost between PHP 300 - 500, depending on traffic.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked through your smartphone. This offers a convenient and often cost-effective alternative to traditional taxis. Estimated cost is similar to metered taxis.
  • Rental Car:

    For those who prefer to explore at their own pace, car rental services are available at the airport. This provides flexibility for your entire stay.
For added convenience, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Dago Heuvel Resort and Villa

Choosing Dago Heuvel Resort and Villa for your next getaway means opting for an experience filled with comfort, luxury, and memorable moments. We pride ourselves on offering exceptional value and a serene environment that rejuvenates the soul.
  • Prime Location:

    Enjoy the perfect blend of tranquility and accessibility in the beautiful Dago area.
  • Luxurious Amenities:

    From our refreshing swimming pool to our indulgent spa, we cater to your every relaxation need.
  • Diverse Room Options:

    Find the ideal accommodation to suit your travel style, with a variety of room types and stunning views.
  • Exceptional Dining:

    Delight your palate with a range of culinary offerings at our on-site restaurants.
  • Attentive Service:

    Our dedicated staff are committed to ensuring your stay is nothing short of perfect.
Discover the best Room availability at Dago Heuvel Resort and Villa and start planning your dream vacation. Booking Dago Heuvel Resort and Villa is simple and secure through Traveloka.

For your next adventure, consider exploring more options: Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in Dago Heuvel Resort and Villa

Entertainment Facility Dago Heuvel Resort and Villa
Entertainment Facility
Functional Hall Dago Heuvel Resort and Villa
Functional Hall
Common Space Dago Heuvel Resort and Villa
Common Space
Lobby Dago Heuvel Resort and Villa
Lobby
Accommodation Services Dago Heuvel Resort and Villa
Accommodation Services

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Halfboard without drinks
  • Hot breakfast
  • Late riser breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Snacks

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Barbecue
  • Entertainment for adults
  • Entertainment for children
  • Garden
  • Hot tub
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Picnic area

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Sports and Recreations

  • Fishing
  • Pool or Snooker

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Dago Heuvel Resort and Villa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 250,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dago Heuvel Resort and Villa
38
Number of floors in Dago Heuvel Resort and Villa
2
Another facilities in Dago Heuvel Resort and Villa
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Dago Heuvel Resort and Villa

What are available facilities at Dago Heuvel Resort and Villa?
There are top facilites at Dago Heuvel Resort and Villa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dago Heuvel Resort and Villa?
The standard check-in time at Dago Heuvel Resort and Villa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Dago Heuvel Resort and Villa provide breakfast?
Yes, Dago Heuvel Resort and Villa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dago Heuvel Resort and Villa?
Dago Heuvel Resort and Villa is a 2.0-star hotel.
How many floors does Dago Heuvel Resort and Villa have?
Dago Heuvel Resort and Villa has 2 floors.
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More Reviews from Other Guests in Dago Heuvel Resort and Villa

8.4
Very Good
From 938 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.3

Location

8.3

Service and Facilites

8.6

People often mention about Dago Heuvel Resort and Villa
All
Staff Friendliness (56)
Family Friendly (50)
Ambiance (49)
Room Space (46)
Taste (46)
Bedroom (43)
Bathroom (39)
Surroundings (37)
Hotel Area (37)
Check-in/out Time (30)
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Traveler Reviews Dago Heuvel Resort and Villa

Number of reviews per page
20
40
Customer reviews
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Titi K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Very enjoyable and highly recommended. The food wasn't very varied but was delicious. The pool was clean, and the kids were happy.
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Accommodation's Reply
25 Aug 2026
Dear Mrs Titi K Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
It's quite cool. But it's far from anywhere.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
R***a
icon-origin-TRAVELOKA
7.7
/10
Reviewed 3 week(s) ago
The staff are very friendly, but honestly, the room is just so-so. Maybe they could give more attention to the interior to make it more contemporary. The room is too spacious but it feels really empty. Then I got a bedsheet with lots of stains, on the pillowcase there was also marker writing, it's just not clean enough, it's not nice to look at. Honestly, the view is okay. The breakfast is not very varied in my opinion, and when I wanted to eat porridge and it was still very early at 7:30, I had to wait for the bowl to be washed, it was a mess. But it's okay for a boredom cure.
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25 Aug 2026
Dear Mr/Mrs, We are sorry for your experience during your stay with us. The room is usually a favorite among guests and we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
Sarah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The cleanliness of the room is good, but I would like the hotel staff, especially the front desk, to be more responsive when welcoming new guests. When my family and I arrived for breakfast, the tables were full, but not well organized. If there are guests sitting alone or in pairs at a large table, please provide a table for two. I came with an elderly person who has difficulty walking up stairs. Instead, we were told to go upstairs to eat in the meeting room. The table was not prepared, there were no tissues, etc. Please improve the quality of service.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mrs Sarah,, We are sorry for your experience during your stay with us, we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Okay, friendly, clean. The food is not very varied but delicious. Just right.
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Accommodation's Reply
25 Aug 2026
Dear Mr&Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
S***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, can deliver food to the room.
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3 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
takashi o.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 8 week(s) ago
Felt smoking smell... and AC doesn't work, cannot on/off control.
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Accommodation's Reply
25 Aug 2026
Dear Mr Takashi O, We are sorry for your experience during your stay with us, we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
Irene A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly, and the villa was generally clean. The only thing missing was the sheets and pillowcases, which looked dirty and unwashed. There were brown stains on the sheets. The bathroom lights could also be brighter, as I brought my parents with me and they were a bit wary of the dark bathroom, as the floor was black. Otherwise, everything was fine.
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3 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mrs Irene, We are sorry for your experience during your stay with us, we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
Lala M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It's really good in terms of cleanliness, comfort and friendliness, the care is top notch.
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Accommodation's Reply
25 Aug 2026
Dear Mrs Lala, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room is comfortable, the atmosphere is serene, and it's perfect for relaxing. Unfortunately, the TV isn't a smart TV yet, so you can't watch Netflix or YouTube. It looks like the TV needs an upgrade to make your stay at Heuvel Resort even more enjoyable.
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3 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
Sorry, it didn't live up to expectations. Yesterday, when we checked in, a wasp-like creature entered the room, and the lights went out for a long time. There was no preparation at all.
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3 people find it helpful
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Bob E.
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8.5
/10
Reviewed 11 week(s) ago
A very pleasant stay, I will definitely come back next time. Thank you for the friendly service.
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1 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the rooms are spacious, but there are not enough games for children.
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1 people find it helpful
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Happy to be here, you can enjoy.
1 people find it helpful
Gita N. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly, comfortable
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D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
It's very kid friendly, my son really likes his room, he sleeps soundly, then wakes up early in the morning because he wants to swim, the swimming pool is also clean and comfortable, the restaurant also has a nice view... 9/10
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5 people find it helpful
E***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Stayed for 1 night, the food, ambiance, everything was perfect! Only regret was I didn’t stay longer.
4 people find it helpful
Cynthia J. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Always happy when I go to Dago Heuvel. Even though it's a remote place in the end, but when I get there, the atmosphere is really nice. The staff is really friendly. The room is spacious and the AC is cold. The hot water for the shower works well, the room request is also given hihihi. The best anyway.. The BF food is also quite delicious and the view is really cool 🤗. Thank you Dago Heuvel, next time I WILL DEFINITELY COME BACK AGAIN ❤️
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1 people find it helpful
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Wildan A. K. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The breakfast was delicious, the room was nice, the space was spacious, and there was hot water. I stayed there for 3 days and 2 nights. The staff was friendly.
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4 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr Wildan, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
a***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
The hotel atmosphere is beautiful, suitable for relaxing, the hotel staff is also friendly.
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2 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
Number of reviews per page
20
40

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Exterior 4 Dago Heuvel Resort and Villa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 938 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.3

Location

8.3

Service and Facilites

8.6

People often mention about Dago Heuvel Resort and Villa
All
Staff Friendliness (56)
Family Friendly (50)
Ambiance (49)
Room Space (46)
Taste (46)
Bedroom (43)
Bathroom (39)
Surroundings (37)
Hotel Area (37)
Check-in/out Time (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Dago Heuvel Resort and Villa

Number of reviews per page
20
40
Customer reviews
Profile Picture
Titi K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Very enjoyable and highly recommended. The food wasn't very varied but was delicious. The pool was clean, and the kids were happy.
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Accommodation's Reply
25 Aug 2026
Dear Mrs Titi K Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
Verified Traveler
icon-Staycation
Staycation
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6.7
/10
Reviewed 2 week(s) ago
It's quite cool. But it's far from anywhere.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
R***a
icon-origin-TRAVELOKA
7.7
/10
Reviewed 3 week(s) ago
The staff are very friendly, but honestly, the room is just so-so. Maybe they could give more attention to the interior to make it more contemporary. The room is too spacious but it feels really empty. Then I got a bedsheet with lots of stains, on the pillowcase there was also marker writing, it's just not clean enough, it's not nice to look at. Honestly, the view is okay. The breakfast is not very varied in my opinion, and when I wanted to eat porridge and it was still very early at 7:30, I had to wait for the bowl to be washed, it was a mess. But it's okay for a boredom cure.
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Accommodation's Reply
25 Aug 2026
Dear Mr/Mrs, We are sorry for your experience during your stay with us. The room is usually a favorite among guests and we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
Sarah
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Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The cleanliness of the room is good, but I would like the hotel staff, especially the front desk, to be more responsive when welcoming new guests. When my family and I arrived for breakfast, the tables were full, but not well organized. If there are guests sitting alone or in pairs at a large table, please provide a table for two. I came with an elderly person who has difficulty walking up stairs. Instead, we were told to go upstairs to eat in the meeting room. The table was not prepared, there were no tissues, etc. Please improve the quality of service.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mrs Sarah,, We are sorry for your experience during your stay with us, we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Okay, friendly, clean. The food is not very varied but delicious. Just right.
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Accommodation's Reply
25 Aug 2026
Dear Mr&Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
S***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, can deliver food to the room.
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3 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
takashi o.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 8 week(s) ago
Felt smoking smell... and AC doesn't work, cannot on/off control.
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Accommodation's Reply
25 Aug 2026
Dear Mr Takashi O, We are sorry for your experience during your stay with us, we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
Irene A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly, and the villa was generally clean. The only thing missing was the sheets and pillowcases, which looked dirty and unwashed. There were brown stains on the sheets. The bathroom lights could also be brighter, as I brought my parents with me and they were a bit wary of the dark bathroom, as the floor was black. Otherwise, everything was fine.
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3 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mrs Irene, We are sorry for your experience during your stay with us, we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
Lala M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It's really good in terms of cleanliness, comfort and friendliness, the care is top notch.
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Accommodation's Reply
25 Aug 2026
Dear Mrs Lala, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room is comfortable, the atmosphere is serene, and it's perfect for relaxing. Unfortunately, the TV isn't a smart TV yet, so you can't watch Netflix or YouTube. It looks like the TV needs an upgrade to make your stay at Heuvel Resort even more enjoyable.
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3 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
Sorry, it didn't live up to expectations. Yesterday, when we checked in, a wasp-like creature entered the room, and the lights went out for a long time. There was no preparation at all.
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3 people find it helpful
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Bob E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
A very pleasant stay, I will definitely come back next time. Thank you for the friendly service.
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1 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the rooms are spacious, but there are not enough games for children.
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1 people find it helpful
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Happy to be here, you can enjoy.
1 people find it helpful
Gita N. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly, comfortable
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D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
It's very kid friendly, my son really likes his room, he sleeps soundly, then wakes up early in the morning because he wants to swim, the swimming pool is also clean and comfortable, the restaurant also has a nice view... 9/10
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5 people find it helpful
E***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Stayed for 1 night, the food, ambiance, everything was perfect! Only regret was I didn’t stay longer.
4 people find it helpful
Cynthia J. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Always happy when I go to Dago Heuvel. Even though it's a remote place in the end, but when I get there, the atmosphere is really nice. The staff is really friendly. The room is spacious and the AC is cold. The hot water for the shower works well, the room request is also given hihihi. The best anyway.. The BF food is also quite delicious and the view is really cool 🤗. Thank you Dago Heuvel, next time I WILL DEFINITELY COME BACK AGAIN ❤️
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Wildan A. K. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The breakfast was delicious, the room was nice, the space was spacious, and there was hot water. I stayed there for 3 days and 2 nights. The staff was friendly.
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4 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr Wildan, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
a***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
The hotel atmosphere is beautiful, suitable for relaxing, the hotel staff is also friendly.
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2 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
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