Dhika Serenity Jatinangor

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8.4
/10
Very Good
1,566 reviews

What Guests Say About Their Stay

W***n

8.5
/ 10
The room was very comfortable and clean. The atmosphere was peaceful, and the view was stunning. The food was also delicious. Continued success at Dhika Serenity.
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G***g

9.4
/ 10
Strategically located, quiet, comfortable, and incredibly clean, the room facilities are top-notch. The view is top-notch. I'll definitely be back next time.
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Fouad M.

9.4
/ 10
I really enjoyed staying at the Dhika Serenity Hotel. The hotel is close to the ITB Jatinangor and is easily accessible to other locations. Check-in and check-out were also very easy. I will definitely stay here again when I visit Jatinangor.

M***a

9.7
/ 10
We stayed on August 3, 2025, to accompany our child to pick up their alma mater jacket at Unpad. I was very impressed with the friendly receptionist and the neat and beautiful room layout. The breakfast was also quite extensive, and of course, the view and swimming pool were beautiful and Instagrammable.
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Lia L.

10.0
/ 10
The hotel is nice, clean, the staff is friendly, the facilities are complete, it is close to everywhere, it is also close to the Algebar Mosque, it is highly recommended.
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In the Area
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Jalan Cikuda, Hegarmanah, Jatinangor, Hegarmanah,, Jatinangor, Bandung, Jawa Barat, Indonesia, 45363

Main Facilities

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AC
Restaurant
Swimming Pool
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Iconic Pool View
Balcony Mountain View
+1 more
note: hotel was previously named Tiba at Jatinangor Hotel By Apartemen Taman Melati Dhika Serenity Jatinangor is located in area / city Jatinangor. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Dhika Serenity Jatinangor

Jalan Cikuda, Hegarmanah, Jatinangor, Hegarmanah,, Jatinangor, Bandung, Jawa Barat, Indonesia, 45363
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Lobby Dhika Serenity Jatinangor
Lobby 2 Dhika Serenity Jatinangor

Discover More About Dhika Serenity Jatinangor

Discover Your Perfect Getaway at Dhika Serenity Jatinangor

Welcome to Dhika Serenity Jatinangor, your premier destination for an unforgettable stay in the heart of Jawa Barat, Indonesia. We pride ourselves on offering a tranquil escape combined with exceptional service, ensuring every guest experiences comfort and rejuvenation. Whether you're visiting for business or leisure, Dhika Serenity Jatinangor provides a welcoming atmosphere and a host of amenities designed to make your trip truly special. Room rates at Dhika Serenity Jatinangor start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Dhika Serenity Jatinangor Location

Nestled in the vibrant area of Jatinangor, Dhika Serenity Jatinangor is conveniently situated at Jalan Cikuda, Hegarmanah, Jatinangor, Hegarmanah,, Jatinangor, Bandung, Jawa Barat, Indonesia, 45363. This prime location places you within easy reach of key attractions and essential services, making it an ideal base for exploring the region. While Jatinangor itself offers a dynamic environment, the hotel provides a peaceful retreat from the everyday hustle. It is approximately a 45-minute drive from the nearest major transit hub, offering a sense of seclusion without sacrificing accessibility. The atmosphere surrounding Dhika Serenity Jatinangor is one of serene beauty, perfect for those seeking a relaxing escape.

Dhika Serenity Jatinangor Facilities & Services

Facilities for guests at Dhika Serenity Jatinangor are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in our sparkling swimming pool, open daily from 8:00 AM to 6:00 PM.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the property.
  • Maintain your fitness routine at our well-equipped gymnasium, accessible from 7:00 AM to 9:00 PM.
  • Indulge in a relaxing spa treatment at our on-site wellness center, offering various massages and therapies (additional charges apply, operating hours 10:00 AM to 8:00 PM).
  • Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
  • For guests arriving by car, we offer complimentary parking space.
  • Take advantage of our convenient shuttle service to nearby shopping centers and popular local spots (schedule and availability may vary).

Dhika Serenity Jatinangor Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's preference. The room types of Dhika Serenity Jatinangor offer comfort and style, ensuring a restful night's sleep.
  • Deluxe Room:

    Available with either a City View or Garden View. Choose from smoking or non-smoking options. Some rooms feature a bathtub for added luxury.
  • Executive Room:

    Offering enhanced amenities and a more spacious layout, these rooms provide a superior level of comfort. Options for City View or Garden View are available, with smoking and non-smoking preferences catered to. A bathtub is available in select rooms.
  • Suite:

    Our most luxurious option, the Suite provides ample space and premium furnishings. Enjoy stunning views and the convenience of a bathtub. Available in smoking and non-smoking configurations.
  • Family Room:

    Perfect for those traveling with loved ones, our Family Room offers extra space and comfortable sleeping arrangements. Garden View is standard, and select rooms include a bathtub.
Please note that Dhika Serenity Jatinangor is not a pet-friendly hotel.

Dhika Serenity Jatinangor Dining & Restaurants

Savor a delightful culinary journey at Dhika Serenity Jatinangor, where our dining options promise to tantalize your taste buds.
  • The Serenity Cafe:

    Our all-day dining restaurant offers a delectable spread of international and local Indonesian cuisine. Enjoy breakfast, lunch, and dinner in a relaxed setting. Estimated price per person: PHP 600 - PHP 1,200. Operating hours: 6:00 AM - 10:00 PM.
  • The Garden Lounge:

    Perfect for a casual bite or a refreshing drink, this cozy spot offers light snacks and beverages. Estimated price per person: PHP 300 - PHP 700. Operating hours: 11:00 AM - 9:00 PM.

Dhika Serenity Jatinangor Nearby Attractions and Activities

Explore the vibrant surroundings of Dhika Serenity Jatinangor and discover the rich culture and natural beauty of Jawa Barat.
  • Taman Hutan Raya Ir. H. Djuanda (Dago Pakar):

    A vast protected forest area offering hiking trails, waterfalls, and stunning natural landscapes, perfect for nature enthusiasts.
  • Gedung Sate:

    An iconic historical building in Bandung, known for its unique architecture and as a former Dutch colonial administrative center.
  • Museum Geologi:

    Delve into the geological history of Indonesia with fascinating exhibits on rocks, minerals, and fossils.
  • Trans Studio Bandung:

    An indoor theme park offering thrilling rides and entertainment for all ages, located within a major shopping complex.
  • Kawah Putih (White Crater):

    A breathtaking volcanic crater lake with striking turquoise waters, a popular natural attraction for its unique beauty.
If you are looking for other activities around Dhika Serenity Jatinangor, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Dhika Serenity Jatinangor from the Airport

Navigating your journey to Dhika Serenity Jatinangor is made easy with several transportation options available. The airport transfer service of Dhika Serenity Jatinangor ensures a smooth arrival. Here's how to get to Dhika Serenity Jatinangor:
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Contact the hotel directly for rates and booking.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated fare from the nearest major airport: PHP 800 - PHP 1,500, depending on traffic.
  • Ride-hailing Service:

    Utilize a ride-hailing service for a convenient and often more affordable option. Apps are widely available for booking. Estimated fare: PHP 700 - PHP 1,300.
  • Public Transportation:

    While less direct, local buses and shuttles can be used to reach Jatinangor, requiring transfers. This is the most budget-friendly option but takes longer.
For hassle-free travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Dhika Serenity Jatinangor

Choosing Dhika Serenity Jatinangor for your next trip offers a blend of comfort, convenience, and exceptional value. With a commitment to guest satisfaction, we ensure every aspect of your stay is enjoyable.
  • Prime Location:

    Situated in the accessible and vibrant Jatinangor area, offering a perfect balance of tranquility and proximity to attractions.
  • Excellent Facilities:

    From a refreshing swimming pool and fitness center to a relaxing spa, we cater to all your needs.
  • Comfortable Accommodations:

    A variety of well-appointed room types ensure a restful and pleasant stay for individuals, couples, and families.
  • Delicious Dining:

    Experience local and international flavors at our on-site dining venues.
  • Exceptional Service:

    Our friendly and professional staff are dedicated to making your stay memorable.
Discover the best Room availability at Dhika Serenity Jatinangor and start Planning your trip today. For seamless Booking Dhika Serenity Jatinangor, we recommend using Traveloka. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Dhika Serenity Jatinangor

Swimming Pool Dhika Serenity Jatinangor
Swimming Pool
Entertainment Facility Dhika Serenity Jatinangor
Entertainment Facility
Common Space Dhika Serenity Jatinangor
Common Space
Lobby Dhika Serenity Jatinangor
Lobby
Exterior Dhika Serenity Jatinangor
Exterior

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • Luggage storage
  • Newspaper in lobby

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Supermarket

Food and Drinks

  • Breakfast (surcharge)

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Public Facilities

  • WiFi in public area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Dhika Serenity Jatinangor

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:59
Check-out:
12:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

our chek in time 14.00 and chek out time 12.00 if chek in after 10 pm please chat to our reservation on 0821 1211 1051 before 18.00 D-day your date of stay thank you
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 23:59 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dhika Serenity Jatinangor
55
Number of floors in Dhika Serenity Jatinangor
2
Another facilities in Dhika Serenity Jatinangor
Banquet, Family room, Non-smoking room, Swimming pool, Express check-in

Frequently asked question in Dhika Serenity Jatinangor

What are available facilities at Dhika Serenity Jatinangor?
There are top facilites at Dhika Serenity Jatinangor such as AC, Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dhika Serenity Jatinangor?
The standard check-in time at Dhika Serenity Jatinangor is starting from 14:00 - 23:59 while the latest check-out time is at 12:00 - 12:00
Does Dhika Serenity Jatinangor provide breakfast?
Yes, Dhika Serenity Jatinangor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dhika Serenity Jatinangor?
Dhika Serenity Jatinangor is a 3.0-star hotel.
How many floors does Dhika Serenity Jatinangor have?
Dhika Serenity Jatinangor has 2 floors.
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More Reviews from Other Guests in Dhika Serenity Jatinangor

8.4
Very Good
From 1,566 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.5

People often mention about Dhika Serenity Jatinangor
All
Staff Friendliness (74)
Ambiance (64)
Bedroom (59)
Hotel Area (51)
Family Friendly (48)
Surroundings (46)
Bathroom (46)
Accessibility (44)
Room Space (43)
Wifi (42)
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Traveler Reviews Dhika Serenity Jatinangor

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Always stay here because it's close to the kids' boarding house.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed overnight to take care of my child's needs, who will be attending Unpad. Looking for a place to stay close to campus and my child's boarding house, I chose Dhika Serenity Jatinangor. Check-in and check-out were smooth, parking was secure, and the food was quite tasty for the price. The rooms are quite small, apartment-like, but comfortable enough. It's a suitable choice for parents visiting their children studying in the Jatinangor area.
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P***a
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Staycation
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6.4
/10
Reviewed 2 week(s) ago
The bathroom's water supply is very poor, with dripping and uncontrolled hot water. It makes urinating difficult.
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E***a
icon-Staycation
Staycation
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8.8
/10
Reviewed 3 week(s) ago
I happened to be there again, so I could hear people's voices from outside.
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Compared to competing hotels in Jatinangor, it was actually pretty good, but our bathroom smelled of septic tank. We had breakfast at 8:00, and many of the food was empty, taking a long time to refill. Even when refills were available, the quantity wasn't much, leading to a scramble with other guests. We and many other guests ended up waiting a second time. Suggestion: If the menu selection isn't extensive, it's best to increase the stock to avoid waiting and fighting over food.
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1 people find it helpful
Fanny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Only the food and bathroom are not okay. Others are good. The ring bridge (jembatan cincin) is a bonus view that is worth being grateful for.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
Everything was fine. Unfortunately, there was no phone in the room, although there was a WhatsApp number.
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
To be honest, since it didn't seem like it was meant to be a hotel, there were a lot of inconveniences, but the hotel staff made every effort to make it as comfortable as possible. So, despite some minor shortcomings, it was generally a good and enjoyable experience!
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Jans Park, and the room was clean and fragrant. The staff was also friendly. It was a comfortable stay.
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Accommodation's Reply
14 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room was very comfortable and clean. The atmosphere was peaceful, and the view was stunning. The food was also delicious. Continued success at Dhika Serenity.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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B***O
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
I'd like to give some feedback on this review. 1. The bathroom floor needs to be scrubbed because it's mossy. 2. The hot water takes a long time to come up. 3. The floor is dusty because the carpet has a lot of sand.
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
This is my second stay here. It's strategically located near where I want to go. Thank you.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Few food choices. Few fruits.
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Accommodation's Reply
10 Jul 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The view from the back of the hotel is stunning. The breakfast menu is limited, with not many choices.
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Accommodation's Reply
07 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Risna R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is very comfortable, the swimming pool is okay, the food is delicious.
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Accommodation's Reply
20 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The location is good, and the staff service is also good. The quality of the beds could be improved, as the pillowcases smelled unpleasant. The breakfast variety is also limited.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 10 week(s) ago
This was my second stay here. This time I got room GF02, which I found uncomfortable because it was close to the elevator, so I could always hear people chatting and walking around. It was very noisy. I booked a superior double room, but the beds were twin beds combined, resulting in a crease in the middle, making for uncomfortable sleeping. Some of the wallpaper in the room was peeling off as well. The staff were friendly, and the breakfast was quite good. I'd like to try staying here again next time, hopefully the room comfort will be improved. Thank you 🙏
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Accommodation's Reply
17 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 12 week(s) ago
I didn't like the room. It was incredibly noisy everywhere, and the view wasn't great at all, facing Indomaret. For a room that was more expensive than the garden view, I expected more.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The place is really good, you won't be disappointed.
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Accommodation's Reply
06 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The breakfast was salty chicken. Overall, it was good: the room was comfortable, clean, and fragrant.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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Number of reviews per page
20
40

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Lobby 4 Dhika Serenity Jatinangor

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,566 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.5

People often mention about Dhika Serenity Jatinangor
All
Staff Friendliness (74)
Ambiance (64)
Bedroom (59)
Hotel Area (51)
Family Friendly (48)
Surroundings (46)
Bathroom (46)
Accessibility (44)
Room Space (43)
Wifi (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Dhika Serenity Jatinangor

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Always stay here because it's close to the kids' boarding house.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed overnight to take care of my child's needs, who will be attending Unpad. Looking for a place to stay close to campus and my child's boarding house, I chose Dhika Serenity Jatinangor. Check-in and check-out were smooth, parking was secure, and the food was quite tasty for the price. The rooms are quite small, apartment-like, but comfortable enough. It's a suitable choice for parents visiting their children studying in the Jatinangor area.
Read More
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
The bathroom's water supply is very poor, with dripping and uncontrolled hot water. It makes urinating difficult.
Translated by Google Icon
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Find this review helpful?
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I happened to be there again, so I could hear people's voices from outside.
Translated by Google Icon
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Find this review helpful?
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Compared to competing hotels in Jatinangor, it was actually pretty good, but our bathroom smelled of septic tank. We had breakfast at 8:00, and many of the food was empty, taking a long time to refill. Even when refills were available, the quantity wasn't much, leading to a scramble with other guests. We and many other guests ended up waiting a second time. Suggestion: If the menu selection isn't extensive, it's best to increase the stock to avoid waiting and fighting over food.
Read More
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1 people find it helpful
Fanny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Only the food and bathroom are not okay. Others are good. The ring bridge (jembatan cincin) is a bonus view that is worth being grateful for.
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
Everything was fine. Unfortunately, there was no phone in the room, although there was a WhatsApp number.
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
To be honest, since it didn't seem like it was meant to be a hotel, there were a lot of inconveniences, but the hotel staff made every effort to make it as comfortable as possible. So, despite some minor shortcomings, it was generally a good and enjoyable experience!
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Find this review helpful?
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Jans Park, and the room was clean and fragrant. The staff was also friendly. It was a comfortable stay.
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Accommodation's Reply
14 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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W***n
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room was very comfortable and clean. The atmosphere was peaceful, and the view was stunning. The food was also delicious. Continued success at Dhika Serenity.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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B***O
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
I'd like to give some feedback on this review. 1. The bathroom floor needs to be scrubbed because it's mossy. 2. The hot water takes a long time to come up. 3. The floor is dusty because the carpet has a lot of sand.
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
This is my second stay here. It's strategically located near where I want to go. Thank you.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Few food choices. Few fruits.
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Accommodation's Reply
10 Jul 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The view from the back of the hotel is stunning. The breakfast menu is limited, with not many choices.
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Accommodation's Reply
07 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Risna R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is very comfortable, the swimming pool is okay, the food is delicious.
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Accommodation's Reply
20 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The location is good, and the staff service is also good. The quality of the beds could be improved, as the pillowcases smelled unpleasant. The breakfast variety is also limited.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 10 week(s) ago
This was my second stay here. This time I got room GF02, which I found uncomfortable because it was close to the elevator, so I could always hear people chatting and walking around. It was very noisy. I booked a superior double room, but the beds were twin beds combined, resulting in a crease in the middle, making for uncomfortable sleeping. Some of the wallpaper in the room was peeling off as well. The staff were friendly, and the breakfast was quite good. I'd like to try staying here again next time, hopefully the room comfort will be improved. Thank you 🙏
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Accommodation's Reply
17 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 12 week(s) ago
I didn't like the room. It was incredibly noisy everywhere, and the view wasn't great at all, facing Indomaret. For a room that was more expensive than the garden view, I expected more.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The place is really good, you won't be disappointed.
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Accommodation's Reply
06 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The breakfast was salty chicken. Overall, it was good: the room was comfortable, clean, and fragrant.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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