
Rico R.
Leisure
8.8
/10
Reviewed 2 week(s) ago
The staff is friendly, the room cleanliness is just so-so, and there should be more chairs at the swimming pool, okay?
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Accommodation's Reply
06 May 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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