Four Points by Sheraton Medan

Hotels
8.4
/10
Very Good
7,567 reviews

What Guests Say About Their Stay

Bedroom (158)
Staff Friendliness (157)
Taste (146)
Ambiance (142)

y***i

10.0
/ 10
Always love staying here. It's comfortable, clean, and the staff are all friendly. The food is delicious 😊
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D***a

10.0
/ 10
It was very comfortable to stay at this hotel, the rooms were clean and fragrant, the staff were very friendly.
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R***a

10.0
/ 10
This hotel is beautiful and comfortable, with a very strategic location, close to the city center and tourist attractions. The rooms are comfortable and clean, with adequate amenities. The service is friendly and responsive, making us feel right at home. The swimming pool is also beautiful, with stunning views.
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R***a

10.0
/ 10
This hotel is beautiful and comfortable, with a very strategic location, close to the city center and tourist attractions. The rooms are comfortable and clean, with adequate amenities. The service is friendly and responsive, making us feel right at home. The swimming pool is also beautiful, with stunning views.
See original

R***a

9.7
/ 10
This hotel is beautiful and comfortable, with a very strategic location, close to the city center and tourist attractions. The rooms are comfortable and clean, with adequate amenities. The service is friendly and responsive, making us feel right at home. The swimming pool is also beautiful, with stunning views.
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In the Area
See Map
Jl Gatot Subroto No. 395, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Serela Hotel and Convention Medan Four Points by Sheraton Medan is a hotel is located at Medan Petisah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Four Points by Sheraton Medan

Jl Gatot Subroto No. 395, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119
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Lobby Four Points by Sheraton Medan
Exterior 2 Four Points by Sheraton Medan

Discover More About Four Points by Sheraton Medan

Discover Comfort and Convenience at Four Points by Sheraton Medan

Welcome to Four Points by Sheraton Medan, your ideal destination for a memorable stay in the vibrant heart of Sumatra Utara, Indonesia. We pride ourselves on offering a blend of modern comfort, exceptional service, and a prime location that makes exploring the city effortless. Whether you're visiting for business or leisure, Four Points by Sheraton Medan is designed to meet your every need, ensuring a relaxing and productive experience. Room rates at Four Points by Sheraton Medan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Four Points by Sheraton Medan Location

Located in the bustling city center of Medan, Four Points by Sheraton Medan is situated at Jl Gatot Subroto No. 395, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119. This prime location places you just a short distance from the city's main business districts and popular attractions, making it incredibly convenient for both business travelers and tourists. You'll find yourself within easy reach of key transportation hubs, with the nearest major highway accessible within minutes, and the city center just a short drive away. The atmosphere surrounding Four Points by Sheraton Medan is one of vibrant urban energy, with a plethora of dining, shopping, and entertainment options right at your doorstep. It's an ideal base for experiencing the dynamic pulse of Medan.

Four Points by Sheraton Medan Facilities & Services

Facilities for guests at Four Points by Sheraton Medan are designed to enhance your stay with comfort and convenience. We offer a range of amenities to cater to all our guests' needs.
  • Stay connected with our complimentary high-speed Wi-Fi throughout the hotel.
  • Maintain your fitness routine at our well-equipped fitness center, open daily from 6:00 AM to 10:00 PM.
  • Take a refreshing dip in our outdoor swimming pool, available from 7:00 AM to 7:00 PM.
  • Indulge in a relaxing spa treatment at our on-site spa, offering various wellness services. Operating hours are from 10:00 AM to 9:00 PM, with prices starting from PHP 1,500.
  • Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
  • For your convenience, we offer complimentary on-site parking for all guests.
  • Our 24-hour front desk is always ready to assist you with any requests or information.

Four Points by Sheraton Medan Room Types

Discover a variety of accommodations designed for your comfort with our diverse room types of Four Points by Sheraton Medan. Each room is thoughtfully appointed to provide a relaxing sanctuary after a day of exploration or business.
  • Deluxe Room:

    Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced amenities and a City View. These rooms are non-smoking and include a bathtub.
  • Suite:

    Our spacious suites provide a separate living area and a City View. All suites are non-smoking and come equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, with a City View. Non-smoking and featuring a bathtub.
We do not currently offer pet-friendly rooms.

Four Points by Sheraton Medan Dining & Restaurants

Savor a delightful culinary journey at Four Points by Sheraton Medan, where our dining venues offer a taste of local and international flavors.
  • The Eatery:

    Our all-day dining restaurant offers a diverse menu of international and local Indonesian dishes. Enjoy breakfast from 6:00 AM to 10:30 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch or dinner is around PHP 800.
  • The Lounge:

    A perfect spot to unwind with a selection of beverages and light snacks. Open daily from 10:00 AM to 11:00 PM.

Four Points by Sheraton Medan Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Medan with these exciting nearby attractions and activities:
  • Maimun Palace:

    A historical landmark and the former royal palace of the Sultanate of Deli, showcasing stunning Malay architecture.
  • Great Mosque of Medan (Masjid Raya Medan):

    An iconic religious site and a beautiful example of Islamic architecture.
  • Tjong A Fie Mansion:

    A well-preserved historical mansion offering a glimpse into the life of a prominent Chinese tycoon.
  • Asam Kumbang Crocodile Farm:

    A unique attraction where you can see a large population of crocodiles.
  • Merdeka Walk:

    A popular pedestrian street filled with cafes, restaurants, and shops, perfect for an evening stroll.
If you are looking for other activities around Four Points by Sheraton Medan, check out the best deals on Traveloka: Recommended activities in Medan!

How to Get to Four Points by Sheraton Medan from the Airport

Getting to Four Points by Sheraton Medan from the airport is convenient, with several transportation options available to suit your needs.
  • Hotel Private Airport Transfer:

    For the most seamless experience, you can arrange for the hotel's private airport transfer service. This service offers comfort and direct transport to the hotel. The estimated cost is around PHP 1,000. You can book this through the airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Four Points by Sheraton Medan typically takes about 45-60 minutes, depending on traffic, and may cost approximately PHP 200-300.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Prices are comparable to metered taxis.

Summary of Why You Should Choose to Stay at Four Points by Sheraton Medan

Choosing Four Points by Sheraton Medan for your next trip offers a multitude of benefits, ensuring a comfortable, convenient, and enjoyable stay.
  • Prime Location:

    Situated in the heart of Medan, providing easy access to business districts, shopping, and cultural attractions.
  • Excellent Facilities:

    Enjoy a well-equipped fitness center, refreshing swimming pool, and relaxing spa services.
  • Comfortable Rooms:

    A variety of well-appointed rooms and suites cater to different needs, ensuring a restful night's sleep.
  • Exceptional Service:

    Our dedicated staff are committed to providing warm hospitality and efficient service.
  • Convenient Dining:

    On-site restaurants offer delicious local and international cuisine.
Discover the best Room availability at Four Points by Sheraton Medan and start Planning your trip. For seamless Booking Four Points by Sheraton Medan, we recommend using Traveloka. Book budget hotels in Sumatra Utara and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Four Points by Sheraton Medan

Bar, Cafe and Lounge Four Points by Sheraton Medan
Bar, Cafe and Lounge
Swimming Pool Four Points by Sheraton Medan
Swimming Pool
Fitness Center Four Points by Sheraton Medan
Fitness Center
Functional Hall Four Points by Sheraton Medan
Functional Hall
Lobby Four Points by Sheraton Medan
Lobby

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Food and Drinks

  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Things to Do

  • Fitness center
  • Massage
  • Spa

Transportation

  • Car rental
  • Valet parking

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Four Points by Sheraton Medan

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time at 03.00 PM

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Medan
220
Number of floors in Four Points by Sheraton Medan
10
Another facilities in Four Points by Sheraton Medan
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Four Points by Sheraton Medan

What are available facilities at Four Points by Sheraton Medan?
There are top facilites at Four Points by Sheraton Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Medan?
The standard check-in time at Four Points by Sheraton Medan is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Medan provide breakfast?
Yes, Four Points by Sheraton Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Medan?
Four Points by Sheraton Medan is a 4.0-star hotel.
How many floors does Four Points by Sheraton Medan have?
Four Points by Sheraton Medan has 10 floors.
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More Reviews from Other Guests in Four Points by Sheraton Medan

8.5
Very Good
From 7,440 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Four Points by Sheraton Medan
All
Bedroom (85)
Staff Friendliness (84)
Ambiance (82)
Distance to City Center (81)
Taste (80)
Hotel Area (74)
Bathroom (73)
Room Space (69)
Family Friendly (68)
Accessibility (64)
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Traveler Reviews Four Points by Sheraton Medan

Number of reviews per page
20
40
Customer reviews
Mat D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Breakfast is delicious. This is the second time I stayed in this app. Opposite, there is a shop to grab what you need. Also near to Starbucks to chill and relax with a coffee.
Find this review helpful?
S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The entire staff, from the lobby to room service, is great.
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Muhammad K. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Comfortable, clean, and friendly staff.
Find this review helpful?
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is very comfortable and clean, I have been here many times.
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location and clean environment.
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y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always love staying here. It's comfortable, clean, and the staff are all friendly. The food is delicious 😊
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Find this review helpful?
G***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
See you next time and we enjoyed it. Thank you.
Find this review helpful?
Nina C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, fast and accurate service, and very impressive.
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Rinal
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had difficulty withdrawing the deposit, it was assumed that my signature when handing over the deposit and withdrawing the deposit was different from that on my ID card.
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Holdani R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, maybe next time I will stay here again
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly hotel staff and comfortable rooms
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P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Greeted warmly by the receptionist
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B***s
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Check-in took a long time, and the queue was unclear.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was very comfortable to stay at this hotel, the rooms were clean and fragrant, the staff were very friendly.
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Devi A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Fun and very friendly staff
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This hotel is good, especially for business.
Find this review helpful?
A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This hotel is quite good based on the place
Find this review helpful?
Athmy N.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff are very friendly and provide solutions during your stay, close to beauty treatment centers and malls.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is great, I'm really satisfied staying here.
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1 people find it helpful
K***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
In order to further improve the service, it will be friendlier and full of smiles towards guests.
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Number of reviews per page
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40

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Fitness Center 4 Four Points by Sheraton Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 7,440 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Four Points by Sheraton Medan
All
Bedroom (85)
Staff Friendliness (84)
Ambiance (82)
Distance to City Center (81)
Taste (80)
Hotel Area (74)
Bathroom (73)
Room Space (69)
Family Friendly (68)
Accessibility (64)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Four Points by Sheraton Medan

Number of reviews per page
20
40
Customer reviews
Mat D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Breakfast is delicious. This is the second time I stayed in this app. Opposite, there is a shop to grab what you need. Also near to Starbucks to chill and relax with a coffee.
Find this review helpful?
S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The entire staff, from the lobby to room service, is great.
Translated by Google Icon
See original
Find this review helpful?
Muhammad K. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Comfortable, clean, and friendly staff.
Find this review helpful?
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is very comfortable and clean, I have been here many times.
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Find this review helpful?
A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location and clean environment.
Translated by Google Icon
See original
Find this review helpful?
y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always love staying here. It's comfortable, clean, and the staff are all friendly. The food is delicious 😊
Translated by Google Icon
See original
Find this review helpful?
G***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
See you next time and we enjoyed it. Thank you.
Find this review helpful?
Nina C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, fast and accurate service, and very impressive.
Translated by Google Icon
See original
Find this review helpful?
Rinal
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had difficulty withdrawing the deposit, it was assumed that my signature when handing over the deposit and withdrawing the deposit was different from that on my ID card.
Translated by Google Icon
See original
Find this review helpful?
Holdani R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, maybe next time I will stay here again
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Find this review helpful?
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly hotel staff and comfortable rooms
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Find this review helpful?
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Greeted warmly by the receptionist
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Find this review helpful?
B***s
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Check-in took a long time, and the queue was unclear.
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Find this review helpful?
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was very comfortable to stay at this hotel, the rooms were clean and fragrant, the staff were very friendly.
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Find this review helpful?
Devi A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Fun and very friendly staff
Translated by Google Icon
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This hotel is good, especially for business.
Find this review helpful?
A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This hotel is quite good based on the place
Find this review helpful?
Athmy N.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff are very friendly and provide solutions during your stay, close to beauty treatment centers and malls.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is great, I'm really satisfied staying here.
Translated by Google Icon
See original
1 people find it helpful
K***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
In order to further improve the service, it will be friendlier and full of smiles towards guests.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40