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Grand Citihub Hotel @ Kajoetangan - Malang
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Grand Citihub Hotel @ Kajoetangan - Malang
Hotels
Preferred Partner
8.2
/10
Very Good
6,506 reviews
What Guests Say About Their Stay
Distance To City Center (90)
Surroundings (78)
Bedroom (70)
Room Space (66)
Setiawan R.
10.0
/ 10
My 2nd time here.. Still have a really really satisfying experience.. The room were super comfortable.. The ac is cool.. Breakfast very delicious.. They got smart tv in the room so I can watch YouTube directly.. I love this hotel!! Will totally come back again when I visit Malang.
Hari P.
10.0
/ 10
Nice, modern, clean hotel to stay at Malang. The location is strategic to.
David Maury
9.1
/ 10
Really straight about smoking rules. Which is I really love that. Fresh room wif a smart TV as a bonus. I really enjoy this hotel while I stay here
Yus
8.8
/ 10
Nice room and location and clean
Taufik S.
9.6
/ 10
Good place to stay in Malang with comfortable room and great hospitality from the staffs.
In the Area
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Jalan Basuki Rahmat 56, Klojen, Malang, Jawa Timur, Indonesia
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Citihub Hotel @ Kajoetangan - Malang
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What's around Grand Citihub Hotel @ Kajoetangan - Malang
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Jalan Basuki Rahmat 56, Klojen, Malang, Jawa Timur, Indonesia
Discover More About Grand Citihub Hotel @ Kajoetangan - Malang
note: hotel was previously named Grand Citihub Hotel @kajoetangan
Location
Staying at Grand Citihub Hotel @ Kajoetangan - Malang is a good choice when you are visiting Klojen.
About Grand Citihub Hotel @ Kajoetangan - Malang
Grand Citihub Hotel @ Kajoetangan - Malang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Grand Citihub Hotel @ Kajoetangan - Malang is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Grand Citihub Hotel @ Kajoetangan - Malang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Citihub Hotel @ Kajoetangan - Malang, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Citihub Hotel @ Kajoetangan - Malang.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Citihub Hotel @ Kajoetangan - Malang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Citihub Hotel @ Kajoetangan - Malang is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Grand Citihub Hotel @ Kajoetangan - Malang is the right place to stay.
All facilities in Grand Citihub Hotel @ Kajoetangan - Malang
Common Space
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
General
- AC
- Connecting rooms
- Non-smoking room
- Smoking area
- Terrace
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Transportation
- Secure parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Grand Citihub Hotel @ Kajoetangan - Malang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Citihub Hotel @ Kajoetangan - Malang | 72 |
Number of floors in Grand Citihub Hotel @ Kajoetangan - Malang | 7 |
Another facilities in Grand Citihub Hotel @ Kajoetangan - Malang | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Grand Citihub Hotel @ Kajoetangan - Malang
What are available facilities at Grand Citihub Hotel @ Kajoetangan - Malang?
There are top facilites at Grand Citihub Hotel @ Kajoetangan - Malang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Citihub Hotel @ Kajoetangan - Malang?
The standard check-in time at Grand Citihub Hotel @ Kajoetangan - Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Citihub Hotel @ Kajoetangan - Malang provide breakfast?
Yes, Grand Citihub Hotel @ Kajoetangan - Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Citihub Hotel @ Kajoetangan - Malang
Traveloka (6,506)
8.2
Very Good
From 6,506 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.2
Meal
8.1
Location
8.5
Service and Facilites
8.0
People often mention about Grand Citihub Hotel @ Kajoetangan - Malang
All
Distance to City Center (75)
Surroundings (72)
Accessibility (61)
Room Space (60)
Staff Friendliness (56)
Bedroom (56)
Ambiance (49)
Taste (49)
Bathroom (46)
Hotel Area (43)
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Traveler Reviews Grand Citihub Hotel @ Kajoetangan - Malang
Number of reviews per page
20
40
Customer reviews
Y***n
Business
9.7
/10
Reviewed 4 day(s) ago
The room is comfortable. The best anyway. I want to come here again sometime. The location is really strategic!
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1 people find it helpful
LJ
LIM J. K.
Leisure
9.4
/10
Reviewed 1 week(s) ago
great location, just leave the hotel and walk to KAJOETANGAN HERITAGE as uploaded in the photo, crowded with young people at night. Housekeeping + the handyman did a great job..my earring fell into the sink, thank God the handyman managed to get it out.
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Accommodation's Reply
07 May 2025
Thank you for your fantastic review! We're so glad you enjoyed the prime location β just a short stroll to KAJOETANGAN HERITAGE, and with the lively energy of young folks at night! π Weβre also thrilled to hear that our housekeeping team and the βsuperheroβ staff member saved the day by rescuing your ring from the sink! π¦ΈββοΈπ
Your 9.4 rating means a lot to us! We look forward to welcoming you back to Grand Citihub Hotel @Kajoetangan Malang for more memorable stays.
See you next time! β¨
RF
Reynaldi F.
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel is highly recommended, but the waiting time for check-in is too long. The waiting time for check-in is only 1 hour.
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1 people find it helpful
Accommodation's Reply
07 May 2025
Thank you very much for your positive review! We are so glad that you recommended our hotel. However, we apologize for the longer than expected check-in time. We know, an hour can feel like waiting for a late friend!. Rest assured, we will make improvements soon to make the check-in process faster in the future. Thank you for your patience, and we look forward to welcoming you back again in the future with a better experience!. Best regards, Citihub Hotel @ Kajoetangan Malang Management Team
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E***i
Staycation
9.1
/10
Reviewed 2 week(s) ago
The check in and check out process is around 10-15 minutes, the room is spacious, clean, the view from the balcony is quite good. In the room, they give 2 bottles of drinking water, no electric kettle, tea, coffee and sugar.
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2 people find it helpful
Accommodation's Reply
07 May 2025
Thank you very much for your excellent review and rating of 9.1! We are glad that you felt comfortable with the fast check-in and check-out process, spacious and clean room, and a nice view from the balcony. For tea, coffee, and sugar, we do not provide them in the room, but if you feel like a cup of coffee or hot tea, you can request an electric kettle to the receptionist who is ready 24 hours to help. Who knows, it could be a relaxing moment with a cup of tea after a day of traveling around Malang!. Thank you for your very valuable feedback. We hope to welcome you back for a more complete stay experience on your next visit! Warm regards, Citihub Hotel @ Kajoetangan Malang Management Team
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b***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel is located in the city center, the rooms are clean and spacious, comfortable for a vacation with family
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Accommodation's Reply
07 May 2025
Thank you very much for your great review and 10 rating! We are so happy to hear that you enjoyed the comfort of our hotel and felt at home with your family. Our hotel is located in the city center, so you can easily explore various interesting places around here. We are also very happy that our rooms can provide comfort for your family vacation! We hope your vacation is even more memorable, and if there is anything lacking, do not hesitate to let us know. We are ready to provide the best service to make your vacation even more exciting!. We hope to welcome you back to Citihub Hotel @ Kajoetangan Malang for your next vacation. See you!. Warm regards, Citihub Hotel @ Kajoetangan Malang Management Team
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R***y
10.0
/10
Reviewed 3 week(s) ago
Very nice hotel and very strategic location, comfortable rooms and delicious food.
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UN
Ummi N.
Leisure
9.3
/10
Reviewed 3 week(s) ago
for the facilities and room rates we are quite satisfied. we chose a fairly spacious room with 2 king beds, because we are husband and wife with 2 teenage children. it is quite difficult for us to find a hotel with these facilities at an affordable price in the city center. the cleanliness of the room is also quite good.
the location of the hotel is very strategic,
we arrived at 12 noon and had to wait for check in at 2 pm. at 2 pm we still had to wait according to the queue. finally we were only able to check in at 14.30. the staff is not very friendly and not very communicative
there is a deposit of 200 thousand per room
breakfast turned out not to be in the hotel restaurant in general, but in the restaurant next door with a voucher of 50 thousand / person (1 room gets 2 vouchers) if there are additional people or food is charged ala carte
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1 people find it helpful
R***a
6.6
/10
Reviewed 3 week(s) ago
The location is very strategic but unfortunately the air conditioning in the room is not cold enough, there are no tissues, tea coffee and a kettle to make hot water.
For breakfast it is lacking, only get a meal voucher
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F***a
8.7
/10
Reviewed 3 week(s) ago
Actually everything is good, but this is the first time I've stayed in a hotel without hot water? Poor kid, so he couldn't take a shower while in the hotel. Since this is in Malang, the water is really cold (we're from Pasuruan) so we're not used to the water.
Also, the floor of the room is very noisy like every step we take. Then it seems like we often hear sounds from the floor above like it's not soundproof.
Other than that, it's pretty good. The food is also delicious.
We had time to ask for plates and spoons (usually every time we stay, we always ask for these for the kids to eat in the room) it seemed like it took soooooo long, like 30 minutes or so until we finally called the restaurant again and it was only delivered about 5-10 minutes after our 2nd call.
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1 people find it helpful
YA
Yudhitya A.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Hotel, Room, Service is generally satisfactory
But there is one front office who is still wearing a red trainee uniform, the service at the customer service reception is very bad ππ»ππ»ππ»
Can't communicate well to solve problems with customers, hopefully in the future I can get guidance from excellent customer service
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YA
Yudhitya A.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Hotel, room, service in general is satisfactory. But there is one front office who is still wearing a red trainee uniform, the service at the customer service reception is very bad π. Can't communicate well to solve problems with customers, hopefully in the future can get excellent customer service guidance.
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I***g
8.8
/10
Reviewed 4 week(s) ago
It seems that the price when I stayed was very expensive because it was high season, if it was a normal day the price was much cheaper
It seems that there is no restaurant in the hotel, so breakfast is prepared in the restaurant on the left side of the hotel, the system is that we are given a voucher of 50 thousand per person, later if our order is more than the voucher price we pay the excess
So it is not a buffet system
For the room it is quite comfortable, the floor in my room makes a sound when walking and the sound from the room above is quite audible
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h***y
Leisure
6.7
/10
Reviewed 5 week(s) ago
very unpleasant. no kettle for hot water or coffee tea. no breakfast service at the hotel, no buffet, free refill only rationed breakfast voucher. basically not recommended, will not repeat
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1 people find it helpful
N***i
Leisure
9.1
/10
Reviewed 6 week(s) ago
The second time I stayed there in 2025. Early in the year and before Eid. For a big family like me it was fun, 1 room with 2 queen beds, especially since there was a connecting room too. Fun, but the rules are too rigid and the delivery is rude, in my opinion.
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6 people find it helpful
N***r
9.1
/10
Reviewed 6 week(s) ago
Recommended hotel, strategic location on Jalan Kayu Tangan, clean and comfortable rooms
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1 people find it helpful
G***i
10.0
/10
Reviewed 6 week(s) ago
The location is in the middle of the city, suitable for both vacation and culinary events... lots of food around the hotel.
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3 people find it helpful
S***y
Business
7.8
/10
Reviewed 7 week(s) ago
There are many good things about this hotel. From the facilities and others. What is annoying is the deposit. There is a debit facility but the return is 3 working days. It doesn't make sense. Have to withdraw cash. It's also raining. The front office is not very friendly
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4 people find it helpful
H***i
Staycation
9.7
/10
Reviewed 7 week(s) ago
Friendly hotel staff, strategic location near places to eat.
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H***i
Staycation
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and the hotel location is in the center of Kayutangan.
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1 people find it helpful
E***y
Transit
10.0
/10
Reviewed 9 week(s) ago
About all are good. Good service and good food. Friendly staff
2 people find it helpful
Accommodation's Reply
13 Mar 2025
Thank you so much for your feedback! Itβs great to hear that our service, food, and staff made your experience enjoyable. Hopefully next time will be more than satisfying! Donβt hesitate to come back! π
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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