Grand Inna Malioboro

Hotels
Preferred Partner
8.6
/10
Very Good
10,577 reviews

What Guests Say About Their Stay

Sutrisman

9.1
/ 10
This hotel has a great classic building with brand new room interior, also great services from all the staff as well. Since the hotel has a perfect location, we just walked and find some nice places around. Everything was great, thanks grand inna

Afkarual V.

10.0
/ 10
Awesome place, strategic location, nice staff and clean room.

Andy H. D. H.

9.1
/ 10
Thank you for the good and very good services. Kindly hotel crew. Good taste for the breakfast. Good cleanliness. And I hear that Grand Inna one of clean stay hotel and the health protocol so far so good. Hope can be back there again!

Tiffany H.

10.0
/ 10
My experience staying at the Grand Inna hotel was very pleasant, leaving the hotel directly Malioboro, enjoying the atmosphere of the morning, afternoon, evening, evening in Malioboro, Near any tour, the service was also very good. Really recommended! Gag regret staying here.
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fatikah h.

9.7
/ 10
I stayed at the Grandinna Malioboro hotel for 4 days and 3 nights with my family. For me and the family this hotel is very convenient for us, because of its location in front of Malioboro, so I can go back and forth to Malioboro. Then my children are also happy because there are indoor playground facilities and the pool is also good. For the restaurant, the menus are many and varied, it tastes really good, the breakfast menu is available turmeric acid and kencur rice, love it tastes also good, for the service is also fast, the check-in and check-out process does not require a long time, and there is free parking ticket for those staying there. As for the room, the room is clean, and the bathroom has a bathtub. Hotel Grandinna is highly recommended. Next if you go to Yogya, you want to stay here again.
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In the Area
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Jl. Malioboro 60 Yogyakarta , Malioboro Street, Yogyakarta, Indonesia, 55213

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Inna Malioboro is a hotel is located at Malioboro Street. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Inna Malioboro

Jl. Malioboro 60 Yogyakarta , Malioboro Street, Yogyakarta, Indonesia, 55213
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Discover More About Grand Inna Malioboro

Discover the Charm of Grand Inna Malioboro in Yogyakarta

Welcome to Grand Inna Malioboro, your gateway to the vibrant heart of Yogyakarta Province. This esteemed hotel offers a perfect blend of comfort, convenience, and cultural immersion, making it an ideal choice for both leisure and business travelers. Experience the warmth of Indonesian hospitality and create lasting memories during your stay. Room rates at Grand Inna Malioboro start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Inna Malioboro Location

Grand Inna Malioboro is strategically situated in the bustling Malioboro district, the cultural and commercial epicenter of Yogyakarta. Located at Jl. Malioboro 60 Yogyakarta , Jalan Malioboro, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia, 55213, the hotel is just a short stroll from the iconic Malioboro Street, placing you at the doorstep of endless shopping, dining, and entertainment options. It is approximately 10 kilometers from Adisutjipto International Airport (JOG) and easily accessible via major city roads, making your arrival and departure seamless. The atmosphere surrounding Grand Inna Malioboro is one of vibrant energy, with the lively sounds and sights of Malioboro Street creating an unforgettable urban experience. You'll find yourself immersed in the local culture, with traditional street performers, batik vendors, and delicious street food stalls just a stone's throw away.

Grand Inna Malioboro Facilities & Services

Facilities for guests at Grand Inna Malioboro are designed to ensure a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center for guests to maintain their workout routine. Open daily from 6:00 AM to 9:00 PM.
  • A relaxing spa and wellness center offering a range of treatments to rejuvenate your body and mind. Treatments are available from 9:00 AM to 9:00 PM, with prices starting from PHP 1,500.
  • A dedicated kids' club, providing entertainment and activities for younger guests. Open from 9:00 AM to 5:00 PM.
  • Complimentary Wi-Fi access throughout the hotel.
  • Free parking space is available for guests.
  • A complimentary shuttle service to select nearby shopping centers and attractions is available daily from 10:00 AM to 6:00 PM.

Grand Inna Malioboro Room Types

Discover a variety of accommodations to suit your needs with the diverse room types of Grand Inna Malioboro. Each room is thoughtfully designed to provide comfort and convenience.
  • Deluxe Room:

    Available with either a City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Garden View. These rooms are non-smoking and may include a bathtub.
  • Suite:

    Spacious and elegantly appointed, these suites provide a luxurious experience with City View or Garden View options. All suites are non-smoking and come equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, with Garden View options. Non-smoking and may include a bathtub.
Grand Inna Malioboro is not a pet-friendly hotel.

Grand Inna Malioboro Dining & Restaurants

Savor a culinary journey at Grand Inna Malioboro with its array of dining options.
  • Malioboro Restaurant:

    The hotel's main dining venue, offering a delightful breakfast buffet with a selection of local and international dishes. Estimated price per person for lunch or dinner is PHP 800. Operating hours are from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    A relaxed setting for coffee, tea, and light snacks. Open from 8:00 AM to 11:00 PM.
  • Pool Bar:

    Enjoy refreshing drinks and light bites by the pool. Open from 10:00 AM to 6:00 PM.

Grand Inna Malioboro Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Yogyakarta with these nearby attractions:
  • Kraton Yogyakarta (Sultan's Palace):

    Explore the historical and cultural heart of the city.
  • Taman Sari (Water Castle):

    Discover the fascinating former royal garden and bathing complex.
  • Borobudur Temple:

    A UNESCO World Heritage site, this magnificent Buddhist temple is a must-visit. (Approximately 1.5 hours drive from the hotel)
  • Prambanan Temple:

    Another UNESCO World Heritage site, this stunning Hindu temple complex is a marvel of architecture. (Approximately 1 hour drive from the hotel)
  • Malioboro Street:

    Indulge in shopping for batik, souvenirs, and local handicrafts, and savor street food.
If you are looking for other activities around Grand Inna Malioboro, check out the best deals on Traveloka: Recommended activities in Yogyakarta Province!

How to Get to Grand Inna Malioboro from the Airport

Getting to Grand Inna Malioboro from Adisutjipto International Airport (JOG) is convenient with several transportation options.
  • Hotel Private Airport Transfer:

    The most convenient option, offering a comfortable and direct journey. You can arrange this service in advance through Grand Inna Malioboro. The estimated cost is PHP 500.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to the hotel typically takes around 30-45 minutes, depending on traffic, with an estimated fare of PHP 150-200.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service from the designated pick-up points at the airport. Fares are comparable to taxis.
  • Airport Premium Bus:

    While less direct, airport buses can take you to the city center, from where you can take a short taxi or ride-hailing service ride to the hotel.
For seamless travel, consider booking airport transfer services in advance or arranging the Grand Inna Malioboro airport transfer.

Summary of Why You Should Choose to Stay at Grand Inna Malioboro

Grand Inna Malioboro stands out as an exceptional choice for your Yogyakarta adventure due to its prime location, comprehensive facilities, and warm hospitality.
  • Prime Location:

    Situated directly on Malioboro Street, offering unparalleled access to the city's main attractions, shopping, and dining.
  • Excellent Facilities:

    Enjoy a swimming pool, fitness center, spa, and a kids' club, catering to all ages and needs.
  • Comfortable Rooms:

    A range of well-appointed rooms and suites ensure a restful stay, with various views and amenities.
  • Authentic Dining:

    Experience local and international flavors at the on-site restaurants.
  • Convenient Access:

    Easy to reach from the airport and well-connected to other parts of the city.
Discover the best Room availability at Grand Inna Malioboro and start Planning your trip. For the best rates and a hassle-free experience, consider Booking Grand Inna Malioboro through Traveloka. Book budget hotels in Yogyakarta Province and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Grand Inna Malioboro

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Others

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Transportation

  • Bicycle rental
  • Car rental
  • Parking with surcharge
  • Secure parking

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Inna Malioboro

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Untuk semua tamu yang akan menginap pada periode 17 - 31 Mei 2021 diwajibkan membawa surat rapid antigen atau genose dengan hasil negatif.

Additional Policy

Untuk semua tamu yang akan menginap pada periode 17 - 31 Mei 2021 diwajibkan membawa surat rapid antigen atau genose dengan hasil negatif.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Inna Malioboro
227
Number of floors in Grand Inna Malioboro
7
Another facilities in Grand Inna Malioboro
Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked question in Grand Inna Malioboro

What are available facilities at Grand Inna Malioboro?
There are top facilites at Grand Inna Malioboro such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Inna Malioboro?
The standard check-in time at Grand Inna Malioboro is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Inna Malioboro provide breakfast?
Yes, Grand Inna Malioboro provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Inna Malioboro?
Grand Inna Malioboro is a 4.0-star hotel.
How many floors does Grand Inna Malioboro have?
Grand Inna Malioboro has 7 floors.
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More Reviews from Other Guests in Grand Inna Malioboro

8.6
Very Good
From 10,577 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

9.1

Service and Facilites

8.7

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Traveler Reviews Grand Inna Malioboro

Number of reviews per page
20
40
Customer reviews
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Yephy F. L. C. P.
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9.7
/10
Reviewed 179 week(s) ago
The room is clean, the maid staff is friendly, the corridor leading to the room is clean and smells good, because you stay during the Christmas holidays, at night there is live music of Christmas carols from teenagers, so the Christmas atmosphere feels like in a western country, for breakfast it's pretty good , maybe because of the holiday atmosphere so at breakfast it was not comfortable because the guests took it very messy and the staff didn't pay attention, so what was the impression like that ?! Maybe the next one pays more attention to it, for the others it's really ok.
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6 people find it helpful
Luminto Luminto
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6.4
/10
Reviewed 180 week(s) ago
Check in at 17.00. Even though I was waiting from 13.30. Room not ready. Dirty bathroom. Clogged drains. The walls of the room are very damp. Lots of mushrooms. Not according to its 4 stars.
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1 people find it helpful
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Kukuh S.
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10.0
/10
Reviewed 180 week(s) ago
Good And Clean all Best for my family.
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Murleni
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6.4
/10
Reviewed 181 week(s) ago
The cupboards are porous, the floors and mattresses are not comfortable, the bathroom tub drain is clogged, the toilet jet shower is from the left. AC filter very dirty. What is very good is the lobby and parking as well as the strategic location of the hotel.
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3 people find it helpful
Nur I.
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9.7
/10
Reviewed 181 week(s) ago
The service is good, friendly. The place is clean. It's fun. 👍☺.
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2 people find it helpful
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Muhammad H. F.
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9.1
/10
Reviewed 182 week(s) ago
Please pay attention to the corner room, the water heater tends to be broken, even though my faucet has been directed to cold water but hot water is still coming out.
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3 people find it helpful
Farah A. A.
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9.4
/10
Reviewed 182 week(s) ago
Sebenarnya saya sudah beberapa kali menginap di Grand Inna bersama keluarga. Tapi kali ini saya menginap dalam rangka honeymoon setelah menikah. Kesan pertama sungguh sangat membuat emosi. Saya bersama pasangan naik motor ke Grand Inna. Sampai di Grand Inna siang hari. Perasaan saat itu kami happy. Kami diberhentikan oleh security hotel yang duduk di area luar hotel. Kalau yang pernah ke Grand Inna pasti tau ada satpam yang bertugas di area luar, duduk di kursi meja kayu. Dengan nada ketus bertanya kepada kami. Mau kemana. Saya jawab saya tamu pak. Dijawab lagi dengan nada ketus seperti membentak. Sudah booking belum. Saya jawab sudah pak. Satpamnya tetap ketus bertanya, kalau sudah booking kamar nomor berapa. Dengan nada seperti berteriak. Akhirnya karena saya sudah habis kesabaran. Saya jawab dengan nada marah.'ya nggak tau pak, saya belum check-in. Mana tau kamar nomor berapa', dengan ketusnya satpam tersebut menjawab ya udah sana sana. Kalau tanya mau ke mana dan sudah booking menurut saya sangat wajar. Saya pernah sebelumnya saat ke Grand Inna sendiri ditanya pertanyaan demikian. Sudah jadi standar pertanyaan hotel. Tapi kalau sampai tanya kamar nomor berapa, nada membentak dan ketus menurut saya sangat minus sekali. Sangat aneh tamu baru datang, ditanya kamar nomor berapa padahal belum check-in 🥲. Baru pertama kalinya seumur hidup saya digitukan petugas hotel. Selama ini selalu ke Grand Inna ramah-ramah. Atau karena saya naik motor kah. Sedangkan yang lain naik mobil. Sampai saya tanyakan ke security bagian lobby, siapa nama satpam yang bertugas di bagian depan hotel. Padahal pelayan lainnya ramah-ramah sekali. Apalagi ketika tau saya sedang honeymoon dari Grand Inna memberikan cake honeymoon, kamar di dekor ala honeymoon sederhana. Tapi dengan sikap satu satpam, cukup merusak momen. Saya berharap, semoga ada kebijakan dari Grand Inna untuk menegur security yang bersikap merendahkan, membentak konsumen. Di hari ke 2 setelah check out dan keluar dari hotel saya sempat balik lagi ke Grand Inna karena ada barang yang tertinggal. Sepertinya satpam yang sama masih berjaga, karena saya hanya lihat sekilas. Satpamnya kondisi duduk seperti melambai tangan 2x dengan cepat seolah-olah seperti mengatakan 'udah sana-sana'. Berbeda dengan satpam di lobby hotel yang langsung sigap menghampiri saya, bertanya ada yang bisa dibantu. Teruntuk bapak yang terhormat, semoga hanya saya yang bapak perlakukan seperti itu. Semoga besok-besok tidak pandang bulu dalam bersikap ramah ke semua customer hotel ya pak. Semoga Grand Inna membaca ulasan saya. Terima kasih 😊.
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17 people find it helpful
Agung R.
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8.5
/10
Reviewed 182 week(s) ago
Katanya hotel tua, tapi setelah menginap fasilitas jauh lebih baik dari kebanyakan hotel sekelasnya, kurangnya cuma susah keluar masuk kendaraan saat jalan Malioboro ditutup.
2 people find it helpful
m faisal r.
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9.1
/10
Reviewed 183 week(s) ago
The room and bedding is good. Nice lighting, nice facilities. But awkward smell in elevator and not so good meals.
1 people find it helpful
Accommodation's Reply
14 Dec 2022
Dear Mr. Mokhammad, Greetings from Grand Inna Malioboro Thank you for staying with us and for your time to leave us a rating and review We are delighted to know that you’re enjoying your stay with us and happy with our services. We’re grateful that you give us an appreciation regarding our hotel room facilities. we apologize for your inconvenience regarding the elevator and food menu, this will be brought to our attention and we will ensure that it will not happen in the future. We look forward to welcoming you back to Grand Inna Malioboro for a more pleasant experience in the future. Warm regards, Management
Indriaty M. G.
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9.7
/10
Reviewed 183 week(s) ago
Very nice experience. The room is quite big for a family, clean. Fragrant, makes you feel at home for long. The staff is polite and friendly, the location is very fitting and strategic, in the center of Malioboro, so you can enjoy Malioboro comfortably and quietly.
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2 people find it helpful
Accommodation's Reply
13 Dec 2022
Dear Mrs. Indraty, Warm greetings from Grand Inna Malioboro. Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding our room facilities, staff service and location of our hotel. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Robertus H. A. A. P.
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8.9
/10
Reviewed 184 week(s) ago
Old hotel facilities that are poorly maintained and maintained, cleanliness is still okay, close to Malioboro is the main key.
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1 people find it helpful
Accommodation's Reply
09 Dec 2022
Dear Mr Herbian Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location and cleanliness of our hotel. For information, we will carry out a total renovation in the future to improve the quality of our hotel facilities. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Novy P.
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10.0
/10
Reviewed 185 week(s) ago
Strategic location, comfortable hotel, satisfying breakfast.
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Accommodation's Reply
28 Nov 2022
Dear New Mother Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location, facilities and breakfast menu of our hotel. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Inhar Inhar
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10.0
/10
Reviewed 185 week(s) ago
The location is very strategic, the interior is attractive, even though the hotel is old, the cleanliness is maintained. Because it's an old hotel, you should pay attention to the bathroom if it needs to be replaced or renovated, the room we got was still safe.
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4 people find it helpful
Accommodation's Reply
28 Nov 2022
Dear Mr. Inhar Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location and facilities of our hotel. For information, we will carry out a total renovation in the future to improve the quality of our hotel facilities We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Oon S.
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10.0
/10
Reviewed 185 week(s) ago
Menyenangkan. Lokasi sangat strategis, kamar luas dan bersih, kolam renang cukup luas, staff sangat ramah.
2 people find it helpful
Accommodation's Reply
29 Nov 2022
Dear Mr Onon Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location, room facilities, swimming pool facilities, and the service of our hotel staff. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Dodi f.
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8.5
/10
Reviewed 188 week(s) ago
Friendly service but the food is not too good.
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Accommodation's Reply
10 Nov 2022
Dear. Mr. Dodi Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We thank you for your appreciation regarding the service of our hotel staff and we apologize for your inconvenience regarding the food menu, this will be our concern so that it does not happen again in the future. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Eka
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10.0
/10
Reviewed 188 week(s) ago
Overall a pleasant stay here. Satisfactory service. Everything is fast. From the check-in clerk, to the house keeping, everything is agile. Thank you Grand Inna Malioboro.
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2 people find it helpful
Accommodation's Reply
09 Nov 2022
Dear. Eka's mother, Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the services of our hotel staff. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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ovina f. c. w.
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6.4
/10
Reviewed 189 week(s) ago
Milih staycation di sini karena suka sama old fashioned hotel dan lokasi strategis tinggal jalan kaki aja ke pusat keramaian Malioboro. Kamar lumayan bersih sayangnya bising banget jadi gabisa tidur nyenyak. Di sini juga tidak tersedia hair dryer. Proses check in lumayan lama dan petugas tidak responsif harus bolak balik nanya ke FO. Kalau bukan karena lokasinya strategis males buat nginep sini lagi. Yuk diperbaiki lagi yuk service nya
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Accommodation's Reply
08 Nov 2022
Dear. Ovina's mother Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We thank you for your appreciation regarding the location of our hotel and we apologize for your inconvenience regarding the bedroom facilities, and the service of our hotel staff, this will be our concern so that it does not happen again in the future. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Muhammad A. N. D.
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10.0
/10
Reviewed 189 week(s) ago
3 nights in a heritage room which was absolutely amazing! The best experience!
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1 people find it helpful
Accommodation's Reply
01 Nov 2022
Dear. Mr Muhammad, Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding our hotel facilities. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Dani R.
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6.0
/10
Reviewed 190 week(s) ago
Room facilities do not have a hair dryer and cannot borrow an iron
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4 people find it helpful
Accommodation's Reply
02 Nov 2022
Dear. Mr Dani, Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We apologize for your inconvenience regarding the absence of a hair dryer in the room, this will be our concern so that it does not happen again in the future. For information, we provide laundry services that can be ordered via telephone number 4 (housekeeping). We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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DIMAS F. D.
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9.7
/10
Reviewed 191 week(s) ago
It's great for a staycation or business and with family.
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Accommodation's Reply
17 Oct 2022
Dear. Mr Dimas Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding our hotel facilities. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Others 4 Grand Inna Malioboro

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8.6
Very Good
From 10,577 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

9.1

Service and Facilites

8.7

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Traveler Reviews Grand Inna Malioboro

Number of reviews per page
20
40
Customer reviews
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Yephy F. L. C. P.
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9.7
/10
Reviewed 179 week(s) ago
The room is clean, the maid staff is friendly, the corridor leading to the room is clean and smells good, because you stay during the Christmas holidays, at night there is live music of Christmas carols from teenagers, so the Christmas atmosphere feels like in a western country, for breakfast it's pretty good , maybe because of the holiday atmosphere so at breakfast it was not comfortable because the guests took it very messy and the staff didn't pay attention, so what was the impression like that ?! Maybe the next one pays more attention to it, for the others it's really ok.
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6 people find it helpful
Luminto Luminto
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6.4
/10
Reviewed 180 week(s) ago
Check in at 17.00. Even though I was waiting from 13.30. Room not ready. Dirty bathroom. Clogged drains. The walls of the room are very damp. Lots of mushrooms. Not according to its 4 stars.
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1 people find it helpful
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Kukuh S.
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10.0
/10
Reviewed 180 week(s) ago
Good And Clean all Best for my family.
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Murleni
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6.4
/10
Reviewed 181 week(s) ago
The cupboards are porous, the floors and mattresses are not comfortable, the bathroom tub drain is clogged, the toilet jet shower is from the left. AC filter very dirty. What is very good is the lobby and parking as well as the strategic location of the hotel.
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3 people find it helpful
Nur I.
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9.7
/10
Reviewed 181 week(s) ago
The service is good, friendly. The place is clean. It's fun. 👍☺.
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2 people find it helpful
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Muhammad H. F.
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9.1
/10
Reviewed 182 week(s) ago
Please pay attention to the corner room, the water heater tends to be broken, even though my faucet has been directed to cold water but hot water is still coming out.
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3 people find it helpful
Farah A. A.
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9.4
/10
Reviewed 182 week(s) ago
Sebenarnya saya sudah beberapa kali menginap di Grand Inna bersama keluarga. Tapi kali ini saya menginap dalam rangka honeymoon setelah menikah. Kesan pertama sungguh sangat membuat emosi. Saya bersama pasangan naik motor ke Grand Inna. Sampai di Grand Inna siang hari. Perasaan saat itu kami happy. Kami diberhentikan oleh security hotel yang duduk di area luar hotel. Kalau yang pernah ke Grand Inna pasti tau ada satpam yang bertugas di area luar, duduk di kursi meja kayu. Dengan nada ketus bertanya kepada kami. Mau kemana. Saya jawab saya tamu pak. Dijawab lagi dengan nada ketus seperti membentak. Sudah booking belum. Saya jawab sudah pak. Satpamnya tetap ketus bertanya, kalau sudah booking kamar nomor berapa. Dengan nada seperti berteriak. Akhirnya karena saya sudah habis kesabaran. Saya jawab dengan nada marah.'ya nggak tau pak, saya belum check-in. Mana tau kamar nomor berapa', dengan ketusnya satpam tersebut menjawab ya udah sana sana. Kalau tanya mau ke mana dan sudah booking menurut saya sangat wajar. Saya pernah sebelumnya saat ke Grand Inna sendiri ditanya pertanyaan demikian. Sudah jadi standar pertanyaan hotel. Tapi kalau sampai tanya kamar nomor berapa, nada membentak dan ketus menurut saya sangat minus sekali. Sangat aneh tamu baru datang, ditanya kamar nomor berapa padahal belum check-in 🥲. Baru pertama kalinya seumur hidup saya digitukan petugas hotel. Selama ini selalu ke Grand Inna ramah-ramah. Atau karena saya naik motor kah. Sedangkan yang lain naik mobil. Sampai saya tanyakan ke security bagian lobby, siapa nama satpam yang bertugas di bagian depan hotel. Padahal pelayan lainnya ramah-ramah sekali. Apalagi ketika tau saya sedang honeymoon dari Grand Inna memberikan cake honeymoon, kamar di dekor ala honeymoon sederhana. Tapi dengan sikap satu satpam, cukup merusak momen. Saya berharap, semoga ada kebijakan dari Grand Inna untuk menegur security yang bersikap merendahkan, membentak konsumen. Di hari ke 2 setelah check out dan keluar dari hotel saya sempat balik lagi ke Grand Inna karena ada barang yang tertinggal. Sepertinya satpam yang sama masih berjaga, karena saya hanya lihat sekilas. Satpamnya kondisi duduk seperti melambai tangan 2x dengan cepat seolah-olah seperti mengatakan 'udah sana-sana'. Berbeda dengan satpam di lobby hotel yang langsung sigap menghampiri saya, bertanya ada yang bisa dibantu. Teruntuk bapak yang terhormat, semoga hanya saya yang bapak perlakukan seperti itu. Semoga besok-besok tidak pandang bulu dalam bersikap ramah ke semua customer hotel ya pak. Semoga Grand Inna membaca ulasan saya. Terima kasih 😊.
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17 people find it helpful
Agung R.
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8.5
/10
Reviewed 182 week(s) ago
Katanya hotel tua, tapi setelah menginap fasilitas jauh lebih baik dari kebanyakan hotel sekelasnya, kurangnya cuma susah keluar masuk kendaraan saat jalan Malioboro ditutup.
2 people find it helpful
m faisal r.
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9.1
/10
Reviewed 183 week(s) ago
The room and bedding is good. Nice lighting, nice facilities. But awkward smell in elevator and not so good meals.
1 people find it helpful
Accommodation's Reply
14 Dec 2022
Dear Mr. Mokhammad, Greetings from Grand Inna Malioboro Thank you for staying with us and for your time to leave us a rating and review We are delighted to know that you’re enjoying your stay with us and happy with our services. We’re grateful that you give us an appreciation regarding our hotel room facilities. we apologize for your inconvenience regarding the elevator and food menu, this will be brought to our attention and we will ensure that it will not happen in the future. We look forward to welcoming you back to Grand Inna Malioboro for a more pleasant experience in the future. Warm regards, Management
Indriaty M. G.
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9.7
/10
Reviewed 183 week(s) ago
Very nice experience. The room is quite big for a family, clean. Fragrant, makes you feel at home for long. The staff is polite and friendly, the location is very fitting and strategic, in the center of Malioboro, so you can enjoy Malioboro comfortably and quietly.
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2 people find it helpful
Accommodation's Reply
13 Dec 2022
Dear Mrs. Indraty, Warm greetings from Grand Inna Malioboro. Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding our room facilities, staff service and location of our hotel. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Robertus H. A. A. P.
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8.9
/10
Reviewed 184 week(s) ago
Old hotel facilities that are poorly maintained and maintained, cleanliness is still okay, close to Malioboro is the main key.
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1 people find it helpful
Accommodation's Reply
09 Dec 2022
Dear Mr Herbian Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location and cleanliness of our hotel. For information, we will carry out a total renovation in the future to improve the quality of our hotel facilities. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Novy P.
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10.0
/10
Reviewed 185 week(s) ago
Strategic location, comfortable hotel, satisfying breakfast.
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Accommodation's Reply
28 Nov 2022
Dear New Mother Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location, facilities and breakfast menu of our hotel. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Inhar Inhar
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10.0
/10
Reviewed 185 week(s) ago
The location is very strategic, the interior is attractive, even though the hotel is old, the cleanliness is maintained. Because it's an old hotel, you should pay attention to the bathroom if it needs to be replaced or renovated, the room we got was still safe.
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4 people find it helpful
Accommodation's Reply
28 Nov 2022
Dear Mr. Inhar Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location and facilities of our hotel. For information, we will carry out a total renovation in the future to improve the quality of our hotel facilities We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Oon S.
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10.0
/10
Reviewed 185 week(s) ago
Menyenangkan. Lokasi sangat strategis, kamar luas dan bersih, kolam renang cukup luas, staff sangat ramah.
2 people find it helpful
Accommodation's Reply
29 Nov 2022
Dear Mr Onon Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the location, room facilities, swimming pool facilities, and the service of our hotel staff. We are always looking forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Dodi f.
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8.5
/10
Reviewed 188 week(s) ago
Friendly service but the food is not too good.
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Accommodation's Reply
10 Nov 2022
Dear. Mr. Dodi Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We thank you for your appreciation regarding the service of our hotel staff and we apologize for your inconvenience regarding the food menu, this will be our concern so that it does not happen again in the future. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Eka
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10.0
/10
Reviewed 188 week(s) ago
Overall a pleasant stay here. Satisfactory service. Everything is fast. From the check-in clerk, to the house keeping, everything is agile. Thank you Grand Inna Malioboro.
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2 people find it helpful
Accommodation's Reply
09 Nov 2022
Dear. Eka's mother, Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding the services of our hotel staff. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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ovina f. c. w.
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6.4
/10
Reviewed 189 week(s) ago
Milih staycation di sini karena suka sama old fashioned hotel dan lokasi strategis tinggal jalan kaki aja ke pusat keramaian Malioboro. Kamar lumayan bersih sayangnya bising banget jadi gabisa tidur nyenyak. Di sini juga tidak tersedia hair dryer. Proses check in lumayan lama dan petugas tidak responsif harus bolak balik nanya ke FO. Kalau bukan karena lokasinya strategis males buat nginep sini lagi. Yuk diperbaiki lagi yuk service nya
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Accommodation's Reply
08 Nov 2022
Dear. Ovina's mother Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We thank you for your appreciation regarding the location of our hotel and we apologize for your inconvenience regarding the bedroom facilities, and the service of our hotel staff, this will be our concern so that it does not happen again in the future. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Muhammad A. N. D.
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10.0
/10
Reviewed 189 week(s) ago
3 nights in a heritage room which was absolutely amazing! The best experience!
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1 people find it helpful
Accommodation's Reply
01 Nov 2022
Dear. Mr Muhammad, Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding our hotel facilities. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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Dani R.
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6.0
/10
Reviewed 190 week(s) ago
Room facilities do not have a hair dryer and cannot borrow an iron
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4 people find it helpful
Accommodation's Reply
02 Nov 2022
Dear. Mr Dani, Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We apologize for your inconvenience regarding the absence of a hair dryer in the room, this will be our concern so that it does not happen again in the future. For information, we provide laundry services that can be ordered via telephone number 4 (housekeeping). We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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DIMAS F. D.
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9.7
/10
Reviewed 191 week(s) ago
It's great for a staycation or business and with family.
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Accommodation's Reply
17 Oct 2022
Dear. Mr Dimas Warm greetings from Grand Inna Malioboro Thank you for choosing to stay with us and for taking the time to give us a rating and review. We are very happy to know that you enjoyed your stay with us. We are very grateful for your appreciation regarding our hotel facilities. We always look forward to welcoming you back at Grand Inna Malioboro for a more pleasant experience in the future. Kind regards, Management
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