How many rooms are available at Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak has 45 rooms in total.

Does Grand Metro Hotel Puncak provide parking?

Yes, Grand Metro Hotel Puncak provides parking. Please confirm details directly with the hotel.

Does Grand Metro Hotel Puncak have a swimming pool?

Yes, a swimming pool is available at Grand Metro Hotel Puncak.

Does Grand Metro Hotel Puncak provide early check-in?

Yes, early check-in is available at Grand Metro Hotel Puncak, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Duration: 1 Night(s)

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Grand Metro Hotel Puncak

Name: Grand Metro Hotel Puncak
Address: Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253, Jalan Raya Puncak KM. 88, Jawa Barat, 43253, Indonesia
Rating: 8.8

Hotels

Preferred Partner Plus

No. 5 in Hotel with Mountain View in Puncak

8.8

/10

Very Good

3,136 reviews

What Guests Say About Their Stay

Staff Friendliness (219)

Taste (190)

Ambiance (175)

Hotel Area (174)

Muhammad R.

10.0

/ 10

Check-in at 11 PM was well-serviced from the entrance to the front of the room. The room was cool and quiet, and we recommend choosing a room overlooking the pool. The breakfast menu was varied and delicious. 9/10

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Helva R.

8.5

/ 10

The staff is friendly, the room smells good, you can get an amazing sunrise, the breakfast is delicious

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Y***n

8.5

/ 10

the location is easy to reach. the hotel staff are friendly. the taste of food is good. and what I loved is there is live music at night. so u still can enjoy the vacation if u can't go out of hotel. my family n I love to stay in this hotel.

A***a

9.7

/ 10

I really really enjoyed staying here. The price is affordable, the cleanliness and comfort are also there, the staff are friendly, the room is nice, the furniture is also new. The bathroom is clean. It's nice to stay here, I want to come back again. There's live music on Saturday nights. The singers are good, their voices are good.

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S***i

10.0

/ 10

The hotel staff is friendly, the grand deluxe room is really worth it because you can directly access the pool, it's very cool

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In the Area

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Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Staying at Grand Metro Hotel Puncak is a good choice when you are visiting Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Grand Metro Hotel Puncak

Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

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Discover More About Grand Metro Hotel Puncak

Location

Staying at Grand Metro Hotel Puncak is a good choice when you are visiting Cipanas.

About Grand Metro Hotel Puncak

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Metro Hotel Puncak will also give you a pleasant stay.

Grand Metro Hotel Puncak is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Grand Metro Hotel Puncak is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Metro Hotel Puncak provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Metro Hotel Puncak is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Metro Hotel Puncak, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Metro Hotel Puncak.

If you plan to have a long-term stay, staying at Grand Metro Hotel Puncak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Metro Hotel Puncak is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Metro Hotel Puncak.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Metro Hotel Puncak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Metro Hotel Puncak is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Metro Hotel Puncak is the right place to stay.

All facilities in Grand Metro Hotel Puncak

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Buffet dinner
Buffet lunch
Dining area
Fullboard with drinks
Gala dinner
Free breakfast
Snacks

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

General

Ballroom
Banquet
Family room
Fireplace in lobby
Heater
Swimming pool
Rooftop terrace
Smoking area
Smoke-free

Hotel Services

Concierge
Early Check-in
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service

Things to Do

Garden
Outdoor pool
Pool sun loungers
Sun loungers

In-room Facilities

Desk
Shower
TV

Business Facilities

Meeting facilities
Projector

Family-friendly Facilities

Children pool

Transportation

Secure parking

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Grand Metro Hotel Puncak

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Spa closed temporarily from 1-7-2025 to 31-12-2026.

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Metro Hotel Puncak	45
Number of floors in Grand Metro Hotel Puncak	4
Another facilities in Grand Metro Hotel Puncak	A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner, Breakfast and lunch

Frequently asked question in Grand Metro Hotel Puncak

What are available facilities at Grand Metro Hotel Puncak?

There are top facilites at Grand Metro Hotel Puncak such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Metro Hotel Puncak?

The standard check-in time at Grand Metro Hotel Puncak is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Metro Hotel Puncak provide breakfast?

Yes, Grand Metro Hotel Puncak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Metro Hotel Puncak?

Grand Metro Hotel Puncak is a 3.0-star hotel.

How many floors does Grand Metro Hotel Puncak have?

Grand Metro Hotel Puncak has 4 floors.

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More Reviews from Other Guests in Grand Metro Hotel Puncak

Overall Ratings & Reviews Grand Metro Hotel Puncak

Traveloka (3,136)

8.8

Very Good

From 3,136 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about Grand Metro Hotel Puncak

All

Staff Friendliness (201)

Taste (180)

Ambiance (168)

Hotel Area (162)

Bedroom (161)

Bathroom (153)

Variety (139)

Accessibility (138)

Family Friendly (125)

In-house Restaurant (122)

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Traveler Reviews Grand Metro Hotel Puncak

Number of reviews per page

Customer reviews

N***i

9.1

/10

Reviewed 2 day(s) ago

Access to the hotel is easy as it's located on a main road, but it's quite far to get to the Indomaret or ATM. Fortunately, the hotel has a snack and drink area in front of the lobby.

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j***i

Leisure

10.0

/10

Reviewed 5 day(s) ago

In short, the place is exciting... shrouded in a serene mist... the food, service and atmosphere are really great.

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Muhammd A. T.

Leisure

10.0

/10

Reviewed 1 week(s) ago

all the staff are friendly and polite, the food is delicious

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K***l

10.0

/10

Reviewed 2 week(s) ago

It's really suitable for my child who loves to dive in, open the room and go straight to the swimming pool😁

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1 people find it helpful

Accommodation's Reply

14 Dec 2025

Hi everyone! Thank you so much for the positive review! I'm glad to hear that you enjoyed your stay at Grand Metro.

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S***a

9.4

/10

Reviewed 2 week(s) ago

The breakfast is really delicious🤤 Even though there is no AC, the weather is really cold. It's a shame the room isn't soundproof so you can really hear the noise from outside. Other than that, it's really good for an affordable hotel. I'll come back again

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1 people find it helpful

Accommodation's Reply

14 Dec 2025

Thank you so much for your positive review! We are delighted that you enjoyed your stay at the Grand Metro Hotel, with its comfortable rooms and friendly, prompt service. We are also glad that you enjoyed our breakfast. We hope to welcome you back again on your next stay. Thank you for trusting us and choosing to stay with us!

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Saputri

9.7

/10

Reviewed 2 week(s) ago

Hotel staff is friendly, service and food are good

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1 people find it helpful

Accommodation's Reply

14 Dec 2025

Hi everyone! Thank you so much for the positive review! I'm glad to hear that you enjoyed your stay at Grand Metro.

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Reo R.

8.5

/10

Reviewed 2 week(s) ago

Nice and comfortable place, I've been here twice, but yesterday the breakfast menu wasn't refilled like before. Overall, the place is nice.

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1 people find it helpful

Accommodation's Reply

14 Dec 2025

Hello everyone, thank you so much for your positive review! We are delighted to hear that you enjoyed your stay at Grand Metro. We apologize for any shortcomings regarding food replenishment. We hope to see you again.

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A***s

Staycation

8.5

/10

Reviewed 3 week(s) ago

We had a really enjoyable staycation with my wife at this hotel. We also got a room overlooking the pool, which made the view even more refreshing.

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4 people find it helpful

Accommodation's Reply

14 Dec 2025

Hello everyone, thank you so much for your positive review! We are delighted that you enjoyed your stay at the Grand Metro Hotel. We hope you will return to the Grand Metro Hotel again.

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Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and the atmosphere is good.

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Accommodation's Reply

14 Dec 2025

Hi everyone! Thank you so much for the positive review! I'm glad to hear that you enjoyed your stay at Grand Metro.

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I***a

Staycation

8.9

/10

Reviewed 4 week(s) ago

The breakfast has a lot of variety, and it's delicious. The hotel staff is friendly, the bathroom is clean, but if it's a bit late around 8 am and above, there's no hot water anymore, it's the same at night, the water isn't very hot. The smell of the cooking pierces the heart, entering the room. Then... this is my 3rd time there, but this time, I got a room that was quite damp, because there were lots of water marks on the walls (wet) and on the ceiling above the window. Room 207. Then the sheets looked like they hadn't been changed, because they looked like they had lots of signs of use like yellow spots and traces of liquid, the walls were dirty. The seating (chair) part already felt like the wood of the seat. The rest was still okay, still very cold, The morning view was beautiful, From the 3rd floor terrace, the chicken soto was really delicious to eat at night when the weather was cold.

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1 people find it helpful

Accommodation's Reply

14 Dec 2025

Thank you so much for your detailed review and feedback. We are delighted that you enjoyed the varied breakfast options, friendly staff, and the scenic views and relaxing atmosphere of our hotel. We apologize for any inconvenience you experienced, such as the hot water and room conditions. We will take your feedback into consideration immediately to improve in the future. We hope to welcome you back for an even better experience. 🙏😊

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Valeria N.

Leisure

10.0

/10

Reviewed 5 week(s) ago

It will be your favorite hotel when you go to Puncak🥰

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1 people find it helpful

Accommodation's Reply

14 Dec 2025

Thank you very much 😊 We are very pleased that you are a regular customer at Puncak. We hope to see you again soon 🙏✨

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A***i

10.0

/10

Reviewed 5 week(s) ago

overall okay, although special request for high floor room could not be fulfilled, thank you

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Accommodation's Reply

14 Dec 2025

Thank you very much 😊 We are very pleased that you chose Puncak as your first choice of accommodation. We hope to welcome you back again 🙏 We apologize for the inconvenience when you requested a higher floor room ✨

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h***z

8.8

/10

Reviewed 5 week(s) ago

Friendly staff, strategic location, everything is okay, but because it is located on the roadside, the sound of vehicles enters the room only if the view is of the parking lot, but if the view is of the swimming pool, it is better.

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2 people find it helpful

Accommodation's Reply

14 Dec 2025

Thank you very much 😊 We are very pleased that you chose to stay at Uncak as your first choice. We hope to welcome you again 🙏 We apologize for the noise from the cars as our hotel is located next to the road ✨

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N***a

8.4

/10

Reviewed 6 week(s) ago

In my opinion, the size and contents of the room are pretty standard. >500k should be good enough. But my perspective is really lacking. Compared to others, this is really lacking.

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1 people find it helpful

R***i

9.7

/10

Reviewed 6 week(s) ago

The hotel makes me comfortable and my child feels at home here, the place is nice, close to road access, the rooms are clean and fragrant, the staff at the hotel are also friendly, the food menu is complete and delicious, the restaurant service is also friendly.

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Thomas F.

Leisure

10.0

/10

Reviewed 6 week(s) ago

Always a favorite hotel when I go to Puncak. Thank you.

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A***r

8.7

/10

Reviewed 6 week(s) ago

This is my second time staying here with a friend, but this time it was a bit disappointing. There were 3 cockroaches and their children in my friend's room. So my friend asked to move rooms, and they were allowed. At breakfast, everything was delicious, but the fried rice had a fairly large egg shell. We were given a large omelet as an apology. Thank you, I hope your next staycation is memorable.

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1 people find it helpful

Accommodation's Reply

12 Nov 2025

Thank you for staying at the Grand Metro Hotel again 😊 We apologize for any inconvenience caused. Your feedback is very valuable to us and we have passed it on to our team to improve our service in the future. We hope your next visit will be an even more comfortable and satisfying experience. 💕

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F***i

8.5

/10

Reviewed 7 week(s) ago

I've been to this hotel many times, but yesterday I wasn't satisfied, even though I invited three friends to stay here. Instead, I got a room with damaged items, and my friends didn't have mineral water in the room. Indomie reviews are available every day, but yesterday the information was only available on weekends. So it wasn't suitable.

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2 people find it helpful

Sopyan H.

Leisure

9.7

/10

Reviewed 7 week(s) ago

quite comfortable and within budget. thank you

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2 people find it helpful

D***a

Staycation

10.0

/10

Reviewed 7 week(s) ago

Very comfortable hotel Affordable price Right on the roadside Very friendly staff.

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1 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.