Silvia F.

9.7

/10

Reviewed 23 hour(s) ago

I really like it.. It's just a bit noisy because it's located right on the side of the road and on a slight incline 😂

See original

Find this review helpful?

Nawang P. A.

Leisure

9.7

/10

Reviewed 3 day(s) ago

You have to try the risol, it's really great

See original

1 people find it helpful

pandu s.

10.0

/10

Reviewed 4 day(s) ago

Suggestions include providing air conditioning or a fan. The TV can be upgraded to a smart TV so it can support Netflix, and don't forget to provide a refrigerator. And lastly, don't put the mattresses together 😭. That's it; the rest is fine.

See original

1 people find it helpful

F***a

Staycation

10.0

/10

Reviewed 6 day(s) ago

The hotel staff is friendly, and the rooms are clean and spacious. A small suggestion for the elevator buttons in the lobby should be to change them to L, not G, to avoid confusion. Overall, it's good, as I often stay here when I go to Puncak 🥰

See original

1 people find it helpful

MUHAMMAD I.

Staycation

9.7

/10

Reviewed 6 day(s) ago

The rooms are comfortable, clean, and tidy. Recommended for those vacationing in the Puncak area. Best...

See original

Find this review helpful?

Yulia N.

Leisure

9.4

/10

Reviewed 7 day(s) ago

The staff is friendly, the rooms are clean, and the capcay is delicious. As the motto suggests, it's noisy but fun.

See original

1 people find it helpful

O***a

Leisure

9.7

/10

Reviewed 1 week(s) ago

Clean hotel, very friendly staff, delicious and varied food, strategic location 😊

See original

Find this review helpful?

Rahma P.

Staycation

9.7

/10

Reviewed 1 week(s) ago

The room smells really good, it's definitely very comfortable 😭🫰

See original

1 people find it helpful

Amar A.

10.0

/10

Reviewed 2 week(s) ago

Friendly security, who directed us to parking. The receptionist was friendly and helpful with check-in. The hotel grounds were clean, as were the rooms. The location is also good, being on the side of the road, so it's easy to get out. The afternoon and evening were still cool and foggy.

See original

Find this review helpful?

Accommodation's Reply

28 Jun 2026

Hello Mr. Amar, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Your five-star review motivates us to strive to provide the best experience for all our guests. We hope to welcome you again on your next holiday 🌿 For more information, please contact us via WhatsApp at 08******899. Sincerely, Grand Metro Hotel Puncak

See original

Verified Traveler

Leisure

9.7

/10

Reviewed 2 week(s) ago

The hotel staff was friendly, and we asked for a room upgrade without any additional cost. Breakfast was available for the kids.

See original

1 people find it helpful

Accommodation's Reply

28 Jun 2026

Hello Mr./Ms. Amar, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Your positive review motivates us to strive to provide the best experience for all our guests. Thank you for your review about our staff. We hope to welcome you again on your next holiday 🌿 For more information, please contact us via WhatsApp at 08******899. Sincerely, Grand Metro Hotel Puncak

See original

S***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

What a wonderful stay! The location is perfect, the room was impeccably clean, and the bed was super comfortable. The staff was very friendly and helpful. The breakfast menu was varied and delicious. Highly recommended for a family vacation.

See original

Find this review helpful?

Accommodation's Reply

28 Jun 2026

Hello! Thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your five-star review motivates us to strive to provide the best possible experience for all our guests. We sincerely hope to welcome you again on your next holiday. 🌿 For more information, please contact us via WhatsApp at 08******899. Sincerely, Grand Metro Hotel Puncak

See original

H***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and helpful upon check-in. The room was clean, with comfortable amenities. The bathroom was clean and complete with toiletries—shampoo, body wash, and toothbrush—everything was great. It was our first time staying here, too 😁

See original

1 people find it helpful

Accommodation's Reply

28 Jun 2026

Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. Your five-star reviews motivate us to continue providing you with the best possible experience. We look forward to welcoming you again on your next holiday. 🌿 For more information, please contact us via WhatsApp at 08******899. Sincerely, Grand Metro Hotel Puncak

See original

D***i

Leisure

9.7

/10

Reviewed 3 week(s) ago

The hotel staff were very friendly when assisting with the check-in and check-out process.

See original

Find this review helpful?

L***h

Leisure

9.7

/10

Reviewed 3 week(s) ago

Loved staying here. Everything was great, from the staff to the cleanliness of the rooms to the facilities. 🫶🏻

See original

1 people find it helpful

Accommodation's Reply

21 Jun 2026

Hello! Thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your compliments motivate us to work harder to provide the best possible experience for all our guests. We hope to welcome you back to Grand Metro Hotel Puncak again. Please consider staying with us again on your next vacation! 🌿 For more information, please contact us at 08**************899 from Grand Metro Hotel Puncak.

See original

Ahmad R.

8.5

/10

Reviewed 3 week(s) ago

A decent hotel for emergencies if it's too late.

See original

1 people find it helpful

Accommodation's Reply

21 Jun 2026

Dear Mr. Ahmad R., Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Your 5-star review motivates us to strive to provide the best experience for all our guests. We hope to welcome you again on your next holiday 🌿 For more information, please contact us via WhatsApp at 08******899. Sincerely, Grand Metro Hotel Puncak

See original

R***h

Staycation

10.0

/10

Reviewed 3 week(s) ago

This means this is my third time here, with family and friends. It's comfortable. What makes me want to come back is the comfort and friendliness. I once ordered from a neighboring app but had problems, but the hotel manager finally helped me out. The best. The food is also top-notch. I'll be back for a fourth time.

See original

1 people find it helpful

Accommodation's Reply

17 Jun 2026

See original

elsa m.

Leisure

9.7

/10

Reviewed 4 week(s) ago

The location is on the roadside, the best price, close to tourist attractions, the service is good, the food choices are not overpriced.

See original

3 people find it helpful

Accommodation's Reply

08 Jun 2026

Thank you so much for your review and 9.7-star rating. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon. Sincerely, Grand Metro Hotel Puncak.

See original

Aa Kiki

10.0

/10

Reviewed 4 week(s) ago

Highly recommended, check-in is flexible but there is a fee.

See original

1 people find it helpful

Accommodation's Reply

17 Jun 2026

Hello Kiki, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Your five-star review motivates us to continue providing the best experience for all our guests. We hope to welcome you again on your next holiday 🌿 For more information, please contact us via WhatsApp at 08******899. Sincerely, Grand Metro Hotel Puncak

See original

HADI S.

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, and the location is easy to reach.

See original

Find this review helpful?

Accommodation's Reply

06 Jun 2026

Dear Mr. Hadi S., Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ We are delighted that you gave us a 10-star rating. Your positive review motivates us to strive to provide the best experience for all our guests. We hope to welcome you again on your next holiday 🌿 Room reservations can be made via WhatsApp 08******899. Sincerely, Grand Metro Hotel Puncak

See original

Achmad D.

9.1

/10

Reviewed 5 week(s) ago

Nice location & good breakfast.

1 people find it helpful

Accommodation's Reply

06 Jun 2026

Dear Mr. Achmad D., Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ We are delighted that you gave us a 9.1-star rating. Your positive review motivates us to strive to provide the best experience for all our guests. We hope to welcome you again on your next vacation 🌿 Room reservations can be made via WhatsApp 08******899. Sincerely, Grand Metro Hotel Puncak

See original

Grand Metro Hotel Puncak

Overall Ratings & Reviews Grand Metro Hotel Puncak

9.0

8.8

8.8

8.9

9.0

Traveler Reviews Grand Metro Hotel Puncak