Grand Metro Hotel Puncak

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8.9
/10
Very Good
3,438 reviews

What Guests Say About Their Stay

Putri D. H.

10.0
/ 10
The second time I stayed here, I was really not disappointed, even though it was noisy because it was on the side of the road, it was still fun... especially since the staff were very friendly and the food was also very delicious.
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Ellisa H.

10.0
/ 10
The hotel staff were all friendly, from security to reception, and even in the restaurant. The service was fast, and I especially appreciated the quick response on WhatsApp. Even my request for a hairdryer was delivered within minutes of sending a WhatsApp message. Keep up the excellent service, Sis.
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Rafi S.

8.5
/ 10
I've stayed here twice, and it's truly the best, comparable to a five-star hotel. The staff is friendly, the rooms are clean, and the breakfast is amazing. Thank you, and I'll be back next time. 😊
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D***i

10.0
/ 10
This is my second stay here and I'm always satisfied with the service and facilities. Highly recommended for a staycation in the Puncak area.
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A***i

10.0
/ 10
Always a great place to stay on every vacation. The staff is friendly, the hotel environment and rooms are clean. And thank you for helping me decorate the rooms beautifully. 🙏
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In the Area
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Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Laundry service
Parking
Restaurant
Elevator
Family room
Garden
Highlights at This Property
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Tasty Breakfast
Minimalist Design
Top picked by Couple
Grand Metro Hotel Puncak is a 3-star hotels that has been welcoming guests since 2018. The accommodation went through a renovation in 2020. There are 45 rooms spread across 4 floors.
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What's around Grand Metro Hotel Puncak

Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
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Discover Your Perfect Getaway at Grand Metro Hotel Puncak

Welcome to Grand Metro Hotel Puncak, your premier destination for an unforgettable stay in the breathtaking landscapes of Jawa Barat, Indonesia. Whether you're seeking a tranquil escape, a family adventure, or a convenient base for exploring the region, Grand Metro Hotel Puncak offers a harmonious blend of comfort, style, and exceptional service. Experience the warmth of Indonesian hospitality and create lasting memories in a setting that truly captivates. Room rates at Grand Metro Hotel Puncak start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Metro Hotel Puncak Location

Nestled in the serene highlands of Puncak, Grand Metro Hotel Puncak is ideally situated to offer both tranquility and accessibility. Located at Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253 , the hotel provides a peaceful retreat away from the hustle and bustle, yet remains conveniently connected to the region's natural wonders and local charm. While Puncak itself is a destination renowned for its cool climate and lush scenery, the hotel's strategic position allows for easy exploration of nearby attractions. The atmosphere surrounding Grand Metro Hotel Puncak is one of refreshing calm, with verdant hills and the gentle sounds of nature providing a soothing backdrop to your stay. It's the perfect setting for unwinding and reconnecting with yourself and loved ones.

Grand Metro Hotel Puncak Facilities & Services

Facilities for guests at Grand Metro Hotel Puncak are designed to cater to every need, ensuring a comfortable and enjoyable experience for all.
  • Swimming Pool: Take a refreshing dip in our sparkling outdoor swimming pool, perfect for both adults and children. Open daily from 7:00 AM to 6:00 PM. Entrance is complimentary for hotel guests.
  • Restaurant: Savor delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:30 AM to 10:00 PM.
  • Free Parking: For guests arriving by car, ample free parking space is available.
  • Wi-Fi: Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-Hour Front Desk: Our friendly and efficient front desk team is available around the clock to assist you with any queries or requests.
  • Room Service: Enjoy the convenience of in-room dining with our room service, available from 7:00 AM to 10:00 PM.
  • Children's Play Area: Little ones can have a blast at our dedicated children's play area, ensuring fun for the whole family.

Grand Metro Hotel Puncak Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Grand Metro Hotel Puncak offer comfort and convenience for every traveler.
  • Deluxe Room: Available with either a Garden View or City View. These rooms are non-smoking and do not feature a bathtub.
  • Executive Room: Offering enhanced space and amenities, these rooms provide a comfortable stay with options for Garden View or City View. Non-smoking rooms are available, and some may include a bathtub.
  • Suite: Experience luxury and ample space in our Suites, featuring separate living areas and premium amenities. Most suites offer a City View and include a bathtub. Non-smoking options are available.
  • Family Room: Perfect for families traveling together, these spacious rooms are designed for comfort and convenience. They typically offer a Garden View and may include a bathtub. Non-smoking rooms are available.
Please note that pet-friendly rooms are not available at Grand Metro Hotel Puncak.

Grand Metro Hotel Puncak Dining & Restaurants

Indulge your taste buds with a delightful culinary journey at Grand Metro Hotel Puncak. Our dining options are crafted to offer a memorable gastronomic experience. The hotel's main restaurant, **"The Highland Bistro,"** offers a diverse menu featuring both Indonesian specialties and international favorites. Enjoy breakfast, lunch, and dinner in a relaxed and inviting atmosphere. * Estimated Price Per Person: PHP 300 - PHP 700 * Operating Hours: 6:30 AM - 10:00 PM For a more casual experience, visit our **"Garden Cafe,"** which serves light snacks, pastries, and refreshing beverages. It's the perfect spot for a mid-day break or a leisurely afternoon. * Estimated Price Per Person: PHP 150 - PHP 350 * Operating Hours: 9:00 AM - 7:00 PM

Grand Metro Hotel Puncak Nearby Attractions and Activities

The Puncak region is brimming with natural beauty and exciting activities, offering something for everyone. Grand Metro Hotel Puncak serves as an excellent starting point for your explorations.
  • Taman Safari Indonesia: A renowned wildlife park where you can see a wide variety of animals in their naturalistic habitats.
  • Kebun Teh Puncak (Puncak Tea Plantation): Wander through the picturesque rolling hills of tea plantations and enjoy the cool mountain air.
  • Little Venice Kota Bunga: A charming themed park with canals, gondolas, and European-inspired architecture, offering a unique recreational experience.
  • Curug Cilember: Discover a series of beautiful waterfalls, perfect for a refreshing nature walk and photography.
  • Bogor Botanical Gardens: While a bit further afield, these expansive gardens are a must-visit for nature lovers, showcasing a vast collection of plant species.
If you are looking for other activities around Grand Metro Hotel Puncak, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to Grand Metro Hotel Puncak from the Airport

Getting to Grand Metro Hotel Puncak is straightforward, with several convenient options available from the nearest major airports. The airport transfer service of Grand Metro Hotel Puncak can be arranged for a seamless journey.
  • Private Airport Transfer: The most convenient option is to arrange a private airport transfer directly through Grand Metro Hotel Puncak. This service offers door-to-door convenience and can be booked in advance. Estimated cost: PHP 1,500 - PHP 2,500, depending on the airport and vehicle type.
  • Taxi: Metered taxis are readily available at airport terminals. Ensure the meter is used for a fair fare. Estimated cost: PHP 1,200 - PHP 2,000.
  • Ride-hailing Service: You can also book a ride-hailing service from the airport. The cost will vary depending on traffic and the specific service provider. Estimated cost: PHP 1,000 - PHP 1,800.
  • Rental Car: For those who prefer to drive themselves, car rental services are available at the airport. This offers flexibility for exploring the Puncak area at your own pace.
For more information on transportation options, consider booking airport transfer services or inquire about the Grand Metro Hotel Puncak airport transfer.

Summary of Why You Should Choose to Stay at Grand Metro Hotel Puncak

Grand Metro Hotel Puncak stands out as an exceptional choice for your next vacation or business trip in Jawa Barat. With its prime location, comprehensive facilities, and commitment to guest satisfaction, it offers a truly rewarding experience.
  • Prime Location: Enjoy the tranquility of the Puncak highlands while remaining accessible to key attractions.
  • Comfortable Accommodations: A variety of well-appointed rooms cater to different needs and preferences.
  • Excellent Facilities: From a refreshing swimming pool to dining options, all your needs are met.
  • Warm Hospitality: Experience the genuine warmth and efficiency of Indonesian service.
  • Value for Money: Enjoy a high-quality stay at competitive rates.
Discover the best Room availability at Grand Metro Hotel Puncak and start planning your escape. For seamless Booking Grand Metro Hotel Puncak, we recommend using Traveloka. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Grand Metro Hotel Puncak

Facility

  • Outdoor pool
  • Children pool
  • Swimming pool
Others Grand Metro Hotel Puncak
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Front desk
  • 24-hour security
  • Early check-in
  • Express check-in
  • Concierge

Accommodation Facilities

  • Family room
  • Fireplace in lobby
  • Rooftop terrace
  • Car park
  • Terrace
  • Smoking area

Activity & Leisure

  • Garden
  • Pool sun loungers
  • Outdoor pool

Family & Kids

  • Children's pool

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Room service
  • Restaurant

Meals & Dining

  • Breakfast
  • Breakfast buffet

Transportation

  • Secure parking

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Business Facilities

  • Projector
  • Meeting facilities

Accessibility

  • Wheelchair accessible

Accommodation Policy & General Information in Grand Metro Hotel Puncak

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
Business Facilities, Hallway, Lobby, Restaurant / Bar, Swimming Pool closed temporarily from 1-7-2025 to 31-12-2026.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Metro Hotel Puncak
45
Number of floors in Grand Metro Hotel Puncak
4
Another facilities in Grand Metro Hotel Puncak
Laundry Service, 24-hour front desk, Front desk, 24-hour security, Early check-in

Frequently asked question in Grand Metro Hotel Puncak

What is normal check-in & check-out time at Grand Metro Hotel Puncak?
The standard check-in time at Grand Metro Hotel Puncak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Metro Hotel Puncak provide breakfast?
Yes, Grand Metro Hotel Puncak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Metro Hotel Puncak?
Grand Metro Hotel Puncak is a 3.0-star hotel.
How many floors does Grand Metro Hotel Puncak have?
Grand Metro Hotel Puncak has 4 floors.
How many rooms are available at Grand Metro Hotel Puncak?
Grand Metro Hotel Puncak has 45 rooms in total.
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More Reviews from Other Guests in Grand Metro Hotel Puncak

8.9
Very Good
From 3,438 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

8.9

Service and Facilites

9.0

People often mention about Grand Metro Hotel Puncak
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Staff Friendliness (284)
Taste (250)
Ambiance (243)
Bedroom (233)
Hotel Area (233)
Bathroom (217)
Variety (200)
Accessibility (198)
Family Friendly (190)
In-house Restaurant (182)
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Traveler Reviews Grand Metro Hotel Puncak

Number of reviews per page
20
40
Customer reviews
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
So far, this is my favorite hotel in Puncak, staying three times in different rooms 😊. The staff are friendly, and the food is delicious.
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A***n
icon-Business
Business
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10.0
/10
Reviewed 7 day(s) ago
The hotel staff was very friendly and helpful, and the location is strategically located on the main road. There's no air conditioning, but it's very cool and refreshing. The room was very clean, with a beautiful view, and an elevator. I'll definitely stay here again next time I visit Puncak. Thank you.
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Accommodation's Reply
03 Nov 2026
Warm regards from Grand Metro Hotel Puncak 🌷 Thank you so much for your review and 5-star rating. We are delighted to hear that you were satisfied with our service and the comfort of your room during your stay. This compliment motivates us to continue providing the best service to all our guests. We hope to welcome you back for another enjoyable stay at Grand Metro Hotel Puncak. Sincerely, Uniar, Senior Vice President, Front Office, Grand Metro Hotel Puncak
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was very pleasant, but maybe next time in a deluxe room, maybe you could add a refrigerator.
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Accommodation's Reply
03 Nov 2026
Warm regards from Grand Metro Hotel Puncak 🌷 Thank you so much for your review and star rating of Grand Metro Hotel Puncak. We are delighted to hear that you were satisfied with the service of our staff and the comfort of your room during your stay. This compliment motivates us to continue striving to provide the best service to all our guests. Thank you for your feedback and comments; we will use them in our evaluation process. We hope to welcome you back for another enjoyable stay at Grand Metro Hotel Puncak. Warm regards, Uniar, Senior Vice President, Front Office, Grand Metro Hotel Puncak
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Putri D. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The second time I stayed here, I was really not disappointed, even though it was noisy because it was on the side of the road, it was still fun... especially since the staff were very friendly and the food was also very delicious.
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1 people find it helpful
Accommodation's Reply
03 Nov 2026
Warm regards from Grand Metro Hotel Puncak 🌷 Thank you so much for your review and rating of Grand Metro Hotel Puncak. We are delighted to hear that you were satisfied with the service of our staff and the comfort of your room during your stay. This compliment motivates us to continue striving to provide the best service to all our guests. We hope to welcome you back for another enjoyable stay at Grand Metro Hotel Puncak. Sincerely, Uniar, Senior Vice President, Front Office, Grand Metro Hotel Puncak
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I***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Noisy but actually fun.
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1 people find it helpful
Accommodation's Reply
03 Nov 2026
Warm regards from Grand Metro Hotel Puncak 🌷 Thank you so much for your review and rating of Grand Metro Hotel Puncak. We are delighted to hear that you were satisfied with the service of our staff and the comfort of your room during your stay. This compliment motivates us to continue providing the best service to all our guests. We hope to welcome you back for another enjoyable stay at Grand Metro Hotel Puncak. Sincerely, Uniar, Senior Vice President, Front Office, Grand Metro Hotel Puncak
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Devi I.
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10.0
/10
Reviewed 4 week(s) ago
The rooms are comfortable and the food is good.
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4 people find it helpful
Accommodation's Reply
18 Oct 2026
Hello ladies! Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We hope to welcome you again on your next holiday. Wishing you the best of luck 🌿 Sincerely, Grand Metro Hotel Puncak
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The location is strategic, the rooms are clean.
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2 people find it helpful
Accommodation's Reply
18 Oct 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday. Sincerely, Grand Metro Hotel Puncak
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Ika M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's fun, my kids love it here. I hope you have plenty of luck so you can stay here for a week. Amen.
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Accommodation's Reply
12 Oct 2026
Hello dear friend, Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next vacation. Wishing you good luck 🌿 Sincerely, Grand Metro Hotel Puncak
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Ellisa H.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff were all friendly, from security to reception, and even in the restaurant. The service was fast, and I especially appreciated the quick response on WhatsApp. Even my request for a hairdryer was delivered within minutes of sending a WhatsApp message. Keep up the excellent service, Sis.
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2 people find it helpful
Accommodation's Reply
12 Oct 2026
Dear Eliza H., Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ We greatly appreciate your valuable feedback. We hope to welcome you back to Grand Metro Hotel Puncak again next time. We would be delighted if you would consider staying with us again on your next vacation 🌿 From Grand Metro Hotel Puncak.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly staff, fast check-in process.
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Accommodation's Reply
25 Sep 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday 🌿 Sincerely, Grand Metro Hotel Puncak
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D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Breakfast is varied but the taste is standard, noisy but fun, lots of fog makes it cool, all staff are friendly.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday 🌿 Sincerely, Grand Metro Hotel Puncak
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Rafi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I've stayed here twice, and it's truly the best, comparable to a five-star hotel. The staff is friendly, the rooms are clean, and the breakfast is amazing. Thank you, and I'll be back next time. 😊
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1 people find it helpful
Accommodation's Reply
21 Sep 2026
Sincerely, Rafi S. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This is my second stay here and I'm always satisfied with the service and facilities. Highly recommended for a staycation in the Puncak area.
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1 people find it helpful
Accommodation's Reply
21 Sep 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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Triana M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel was a bit cramped and stuffy. But it was decent, and the staff was very friendly. Cleanliness was good, and the kids enjoyed their stay. Next time, I'd like to try a room near the pool.
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1 people find it helpful
Accommodation's Reply
11 Sep 2026
Hello Triana, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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Nabila A.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Oh my God, so cool! Made my anniversary even more beautiful. The staff was very friendly, and the breakfast was great. I'll be back next time.
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1 people find it helpful
Accommodation's Reply
11 Sep 2026
Dear Ms. Nabila A., Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
The hotel was nice, but the room smelled really damp. I wasn't comfortable, so I put the coffee provided in a few cups to use as aromatherapy.
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Accommodation's Reply
21 Sep 2026
Hello, valued customer. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. ✨ Thank you for your review of Grand Metro Hotel. Based on your suggestion and feedback, our rooms have high humidity and require extra coffee. We will use this information to improve our review. We apologize for any inconvenience. We hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak
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Ida W.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
We stayed overnight to celebrate my husband's 50th birthday. The event was made even more exciting by the live music.
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Accommodation's Reply
21 Sep 2026
Dear Ms. Ida, Thank you for choosing Grand Metro Hotel Puncak as your vacation spot and for celebrating your 50th birthday ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next vacation. See you again on your next getaway 🌿 Sincerely, Grand Metro Hotel Puncak
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Febryana N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, the hotel is comfortable and kids friendly, the breakfast is also delicious.
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2 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff were friendly, did a good job, and the breakfast was very enjoyable.
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2 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. We sincerely hope to welcome you back to Grand Metro Hotel Puncak on your next holiday! 🌿 Sincerely, Grand Metro Hotel Puncak
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff was friendly. Check-in was easy, no ID required. The rooms were comfortable for resting. However, the breakfast was a bit lacking in variety and a bit salty. Other than that, it was fine.
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Accommodation's Reply
31 Aug 2026
Hello! Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Thank you for your review. We apologize for the limited breakfast options. Your feedback is very valuable to us. We hope to welcome you again on your next visit to Grand Metro Hotel Puncak. See you again on your next vacation! 🌿 Sincerely, Grand Metro Hotel Puncak
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