Grand Metro Hotel Puncak

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8.9
/10
Very Good
3,421 reviews

What Guests Say About Their Stay

Rafi S.

8.5
/ 10
I've stayed here twice, and it's truly the best, comparable to a five-star hotel. The staff is friendly, the rooms are clean, and the breakfast is amazing. Thank you, and I'll be back next time. 😊
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D***i

10.0
/ 10
This is my second stay here and I'm always satisfied with the service and facilities. Highly recommended for a staycation in the Puncak area.
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A***i

10.0
/ 10
Always a great place to stay on every vacation. The staff is friendly, the hotel environment and rooms are clean. And thank you for helping me decorate the rooms beautifully. 🙏
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Verified Traveler

10.0
/ 10
I had a very pleasant stay here. I'll be back again. Thank you, everyone was very nice and pleasant.
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Amar A.

10.0
/ 10
Friendly security, who directed us to parking. The receptionist was friendly and helpful with check-in. The hotel grounds were clean, as were the rooms. The location is also good, being on the side of the road, so it's easy to get out. The afternoon and evening were still cool and foggy.
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In the Area
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Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Tasty Breakfast
Minimalist Design
Staying at Grand Metro Hotel Puncak is a good choice when you are visiting Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Metro Hotel Puncak

Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
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Lobby Grand Metro Hotel Puncak
Lobby 2 Grand Metro Hotel Puncak

Discover More About Grand Metro Hotel Puncak

Discover Your Perfect Getaway at Grand Metro Hotel Puncak

Welcome to Grand Metro Hotel Puncak, your premier destination for an unforgettable stay in the breathtaking landscapes of Jawa Barat, Indonesia. Whether you're seeking a tranquil escape, a family adventure, or a convenient base for exploring the region, Grand Metro Hotel Puncak offers a harmonious blend of comfort, style, and exceptional service. Experience the warmth of Indonesian hospitality and create lasting memories in a setting that truly captivates. Room rates at Grand Metro Hotel Puncak start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Metro Hotel Puncak Location

Nestled in the serene highlands of Puncak, Grand Metro Hotel Puncak is ideally situated to offer both tranquility and accessibility. Located at Jalan Raya Puncak KM. 88, Cipanas, Puncak, Jawa Barat, Indonesia, 43253 , the hotel provides a peaceful retreat away from the hustle and bustle, yet remains conveniently connected to the region's natural wonders and local charm. While Puncak itself is a destination renowned for its cool climate and lush scenery, the hotel's strategic position allows for easy exploration of nearby attractions. The atmosphere surrounding Grand Metro Hotel Puncak is one of refreshing calm, with verdant hills and the gentle sounds of nature providing a soothing backdrop to your stay. It's the perfect setting for unwinding and reconnecting with yourself and loved ones.

Grand Metro Hotel Puncak Facilities & Services

Facilities for guests at Grand Metro Hotel Puncak are designed to cater to every need, ensuring a comfortable and enjoyable experience for all.
  • Swimming Pool: Take a refreshing dip in our sparkling outdoor swimming pool, perfect for both adults and children. Open daily from 7:00 AM to 6:00 PM. Entrance is complimentary for hotel guests.
  • Restaurant: Savor delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:30 AM to 10:00 PM.
  • Free Parking: For guests arriving by car, ample free parking space is available.
  • Wi-Fi: Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-Hour Front Desk: Our friendly and efficient front desk team is available around the clock to assist you with any queries or requests.
  • Room Service: Enjoy the convenience of in-room dining with our room service, available from 7:00 AM to 10:00 PM.
  • Children's Play Area: Little ones can have a blast at our dedicated children's play area, ensuring fun for the whole family.

Grand Metro Hotel Puncak Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Grand Metro Hotel Puncak offer comfort and convenience for every traveler.
  • Deluxe Room: Available with either a Garden View or City View. These rooms are non-smoking and do not feature a bathtub.
  • Executive Room: Offering enhanced space and amenities, these rooms provide a comfortable stay with options for Garden View or City View. Non-smoking rooms are available, and some may include a bathtub.
  • Suite: Experience luxury and ample space in our Suites, featuring separate living areas and premium amenities. Most suites offer a City View and include a bathtub. Non-smoking options are available.
  • Family Room: Perfect for families traveling together, these spacious rooms are designed for comfort and convenience. They typically offer a Garden View and may include a bathtub. Non-smoking rooms are available.
Please note that pet-friendly rooms are not available at Grand Metro Hotel Puncak.

Grand Metro Hotel Puncak Dining & Restaurants

Indulge your taste buds with a delightful culinary journey at Grand Metro Hotel Puncak. Our dining options are crafted to offer a memorable gastronomic experience. The hotel's main restaurant, **"The Highland Bistro,"** offers a diverse menu featuring both Indonesian specialties and international favorites. Enjoy breakfast, lunch, and dinner in a relaxed and inviting atmosphere. * Estimated Price Per Person: PHP 300 - PHP 700 * Operating Hours: 6:30 AM - 10:00 PM For a more casual experience, visit our **"Garden Cafe,"** which serves light snacks, pastries, and refreshing beverages. It's the perfect spot for a mid-day break or a leisurely afternoon. * Estimated Price Per Person: PHP 150 - PHP 350 * Operating Hours: 9:00 AM - 7:00 PM

Grand Metro Hotel Puncak Nearby Attractions and Activities

The Puncak region is brimming with natural beauty and exciting activities, offering something for everyone. Grand Metro Hotel Puncak serves as an excellent starting point for your explorations.
  • Taman Safari Indonesia: A renowned wildlife park where you can see a wide variety of animals in their naturalistic habitats.
  • Kebun Teh Puncak (Puncak Tea Plantation): Wander through the picturesque rolling hills of tea plantations and enjoy the cool mountain air.
  • Little Venice Kota Bunga: A charming themed park with canals, gondolas, and European-inspired architecture, offering a unique recreational experience.
  • Curug Cilember: Discover a series of beautiful waterfalls, perfect for a refreshing nature walk and photography.
  • Bogor Botanical Gardens: While a bit further afield, these expansive gardens are a must-visit for nature lovers, showcasing a vast collection of plant species.
If you are looking for other activities around Grand Metro Hotel Puncak, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to Grand Metro Hotel Puncak from the Airport

Getting to Grand Metro Hotel Puncak is straightforward, with several convenient options available from the nearest major airports. The airport transfer service of Grand Metro Hotel Puncak can be arranged for a seamless journey.
  • Private Airport Transfer: The most convenient option is to arrange a private airport transfer directly through Grand Metro Hotel Puncak. This service offers door-to-door convenience and can be booked in advance. Estimated cost: PHP 1,500 - PHP 2,500, depending on the airport and vehicle type.
  • Taxi: Metered taxis are readily available at airport terminals. Ensure the meter is used for a fair fare. Estimated cost: PHP 1,200 - PHP 2,000.
  • Ride-hailing Service: You can also book a ride-hailing service from the airport. The cost will vary depending on traffic and the specific service provider. Estimated cost: PHP 1,000 - PHP 1,800.
  • Rental Car: For those who prefer to drive themselves, car rental services are available at the airport. This offers flexibility for exploring the Puncak area at your own pace.
For more information on transportation options, consider booking airport transfer services or inquire about the Grand Metro Hotel Puncak airport transfer.

Summary of Why You Should Choose to Stay at Grand Metro Hotel Puncak

Grand Metro Hotel Puncak stands out as an exceptional choice for your next vacation or business trip in Jawa Barat. With its prime location, comprehensive facilities, and commitment to guest satisfaction, it offers a truly rewarding experience.
  • Prime Location: Enjoy the tranquility of the Puncak highlands while remaining accessible to key attractions.
  • Comfortable Accommodations: A variety of well-appointed rooms cater to different needs and preferences.
  • Excellent Facilities: From a refreshing swimming pool to dining options, all your needs are met.
  • Warm Hospitality: Experience the genuine warmth and efficiency of Indonesian service.
  • Value for Money: Enjoy a high-quality stay at competitive rates.
Discover the best Room availability at Grand Metro Hotel Puncak and start planning your escape. For seamless Booking Grand Metro Hotel Puncak, we recommend using Traveloka. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Grand Metro Hotel Puncak

Bar, Cafe and Lounge Grand Metro Hotel Puncak
Bar, Cafe and Lounge
Swimming Pool Grand Metro Hotel Puncak
Swimming Pool
Functional Hall Grand Metro Hotel Puncak
Functional Hall
Common Space Grand Metro Hotel Puncak
Common Space
Lobby Grand Metro Hotel Puncak
Lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Fullboard with drinks
  • Free breakfast
  • Snacks

General

  • Reception hall
  • Banquet
  • Family room
  • Fireplace in lobby
  • Heater
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Hotel Services

  • Concierge
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Garden
  • Outdoor pool
  • Pool sun loungers

In-room Facilities

  • Desk
  • Shower
  • TV

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Grand Metro Hotel Puncak

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Spa closed temporarily from 1-7-2025 to 31-12-2026.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Metro Hotel Puncak
45
Number of floors in Grand Metro Hotel Puncak
4
Another facilities in Grand Metro Hotel Puncak
A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Buffet dinner

Frequently asked question in Grand Metro Hotel Puncak

What are available facilities at Grand Metro Hotel Puncak?
There are top facilites at Grand Metro Hotel Puncak such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Metro Hotel Puncak?
The standard check-in time at Grand Metro Hotel Puncak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Metro Hotel Puncak provide breakfast?
Yes, Grand Metro Hotel Puncak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Metro Hotel Puncak?
Grand Metro Hotel Puncak is a 3.0-star hotel.
How many floors does Grand Metro Hotel Puncak have?
Grand Metro Hotel Puncak has 4 floors.
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More Reviews from Other Guests in Grand Metro Hotel Puncak

8.9
Very Good
From 3,421 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

8.9

Service and Facilites

9.0

People often mention about Grand Metro Hotel Puncak
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Staff Friendliness (277)
Taste (244)
Ambiance (238)
Hotel Area (229)
Bedroom (228)
Bathroom (212)
Variety (194)
Accessibility (193)
Family Friendly (186)
In-house Restaurant (178)
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Traveler Reviews Grand Metro Hotel Puncak

Number of reviews per page
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40
Customer reviews
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Rafi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I've stayed here twice, and it's truly the best, comparable to a five-star hotel. The staff is friendly, the rooms are clean, and the breakfast is amazing. Thank you, and I'll be back next time. 😊
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Accommodation's Reply
21 Sep 2026
Sincerely, Rafi S. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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D***i
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10.0
/10
Reviewed 1 week(s) ago
This is my second stay here and I'm always satisfied with the service and facilities. Highly recommended for a staycation in the Puncak area.
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Accommodation's Reply
21 Sep 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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Triana M.
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8.5
/10
Reviewed 2 week(s) ago
The hotel was a bit cramped and stuffy. But it was decent, and the staff was very friendly. Cleanliness was good, and the kids enjoyed their stay. Next time, I'd like to try a room near the pool.
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Accommodation's Reply
11 Sep 2026
Hello Triana, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your review of Grand Metro Hotel. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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Nabila A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Oh my God, so cool! Made my anniversary even more beautiful. The staff was very friendly, and the breakfast was great. I'll be back next time.
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Accommodation's Reply
11 Sep 2026
Dear Ms. Nabila A., Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel was nice, but the room smelled really damp. I wasn't comfortable, so I put the coffee provided in a few cups to use as aromatherapy.
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Accommodation's Reply
21 Sep 2026
Hello, valued customer. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. ✨ Thank you for your review of Grand Metro Hotel. Based on your suggestion and feedback, our rooms have high humidity and require extra coffee. We will use this information to improve our review. We apologize for any inconvenience. We hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak
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Ida W.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We stayed overnight to celebrate my husband's 50th birthday. The event was made even more exciting by the live music.
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Accommodation's Reply
21 Sep 2026
Dear Ms. Ida, Thank you for choosing Grand Metro Hotel Puncak as your vacation spot and for celebrating your 50th birthday ✨ Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next vacation. See you again on your next getaway 🌿 Sincerely, Grand Metro Hotel Puncak
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Febryana N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the hotel is comfortable and kids friendly, the breakfast is also delicious.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. Thank you for your review of Grand Metro Hotel. We sincerely hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff were friendly, did a good job, and the breakfast was very enjoyable.
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2 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Guests, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination. We sincerely hope to welcome you back to Grand Metro Hotel Puncak on your next holiday! 🌿 Sincerely, Grand Metro Hotel Puncak
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R***a
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8.5
/10
Reviewed 4 week(s) ago
The hotel staff was friendly. Check-in was easy, no ID required. The rooms were comfortable for resting. However, the breakfast was a bit lacking in variety and a bit salty. Other than that, it was fine.
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Accommodation's Reply
31 Aug 2026
Hello! Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Thank you for your review. We apologize for the limited breakfast options. Your feedback is very valuable to us. We hope to welcome you again on your next visit to Grand Metro Hotel Puncak. See you again on your next vacation! 🌿 Sincerely, Grand Metro Hotel Puncak
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f***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
Not recommended, not worth the price. At 700,000 Rupiah, it's expensive because the place is small, and the breakfast is also mediocre.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for your review and feedback 🙏 We apologize if your stay at Grand Metro Puncak did not meet your expectations. We will review our breakfast menu to better serve you in the future. We hope to welcome you back again for a more positive experience 🙏😊
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Hilma D. J.
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10.0
/10
Reviewed 4 week(s) ago
The chicken is delicious, everything is delicious. We'll be back next time, yeah!
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Sincerely, Hilma D.J. Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Thank you for your wonderful review. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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kurniawati
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I booked a hotel on the spur of the moment, afraid of disappointment. It turned out to be quite good. Breakfast was varied. For a hotel price of 380,000 Rupiah, it was a good deal.
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Accommodation's Reply
28 Aug 2026
Dear Mr./Ms. Kurniawan, Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Thank you for your kind review. We sincerely hope to welcome you again on your next vacation. See you again on your next holiday! 🌿 Sincerely, Grand Metro Hotel Puncak
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly during check-in and check-out.
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Accommodation's Reply
21 Aug 2026
With our deepest regards, thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your positive star rating motivates us to continue providing the best possible experience for all our guests. We sincerely hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak
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Rosidin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Enjoyed staying here, will come back again.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Rosidin, Thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your star rating motivates us to strive to provide the best possible experience for all our guests. We look forward to welcoming you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, and the breakfast is delicious. The service is so good it makes you want to come back again.
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Accommodation's Reply
21 Aug 2026
With our deepest respect, thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your positive star rating motivates us to continue providing the best possible experience for all our guests. We sincerely hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak
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B***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
A three-star hotel with good quality, although the price is above average. However, this is understandable considering the high cost of hotels in the Puncak area.
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Accommodation's Reply
19 Aug 2026
With our deepest respect, thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your positive star rating motivates us to continue providing the best possible experience for all our guests. We sincerely hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak
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Firgiawan K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The service and breakfast were quite good. The roadside location is easy to find, though it's a bit noisy from traffic. The rooms are quite soundproof. There's a swimming pool for the kids. The hotel isn't large, but it's comfortable enough for a layover if you're traveling or sightseeing in the Puncak Pass area.
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Accommodation's Reply
19 Aug 2026
Sincerely, Mr. Firgiawan, Thank you for choosing Grand Metro Hotel Puncak as your accommodation. Your positive star rating motivates us to continue providing the best experience for all our guests. We hope to welcome you again on your next holiday. See you again on your next vacation 🌿 Sincerely, Grand Metro Hotel Puncak
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Mita A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The roadside location is perfect. The rooms are comfortable and cool, even without air conditioning. Get a Grand Deluxe room with a direct pool view 🤩
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Sincerely, Ms. Mita A. Thank you for choosing Grand Metro Hotel Puncak as your vacation destination ✨ Your star review motivates us to strive to provide the best experience for all our guests. We hope to welcome you again on your next holiday 🌿 Sincerely, Grand Metro Hotel Puncak
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O***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms. Food with omelets is even better.
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Accommodation's Reply
19 Aug 2026
With our deepest respect, thank you for choosing Grand Metro Hotel Puncak as your vacation destination. Your positive star rating motivates us to continue providing the best possible experience for all our guests. We sincerely hope to welcome you again on your next holiday. 🌿 Sincerely, Grand Metro Hotel Puncak
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Kemala D.
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10.0
/10
Reviewed 6 week(s) ago
Comfortable, makes you want to come back again 😍
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Accommodation's Reply
19 Aug 2026
Dear Ms. Kemala, Thank you for choosing Grand Metro Hotel Puncak as your holiday destination ✨ Your five-star review motivates us to strive to provide the best experience for all our guests. We hope to welcome you again on your next holiday 🌿 Sincerely, Grand Metro Hotel Puncak
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.