How many rooms are available at Grand Surabaya Hotel?

Grand Surabaya Hotel has 97 rooms in total.

Does Grand Surabaya Hotel provide parking?

Yes, Grand Surabaya Hotel provides parking. Please confirm details directly with the hotel.

Does Grand Surabaya Hotel have a swimming pool?

Yes, a swimming pool is available at Grand Surabaya Hotel.

What do past guests say about Grand Surabaya Hotel?

Grand Surabaya Hotel is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Grand Surabaya Hotel

Name: Grand Surabaya Hotel
Address: Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jalan Pemuda 19 - 21, Jawa Timur, 60271, Indonesia
Rating: 8.2

Hotels

Preferred Partner

Finding rooms for you...

8.2

/10

Very Good

7,481 reviews

What Guests Say About Their Stay

Distance To City Center (143)

Accessibility (111)

Room Space (100)

Staff Friendliness (95)

Sugik L. M. W.

9.4

/ 10

The room is really big, comfortable for families, easy and fast access to go anywhere, easy to find food, next to the hotel there is a really delicious coconut satay seller and chicken soto, next to it there is a cafe with live music, close to the Surabaya city square, Surabaya Plaza and city hall, I think I will stay here again

See original

Alfani H. A.

9.0

/ 10

Spacious room. Unique room for Japanese room type. Breakfast just so so. No place for breakfast but only pack delivered to your room. Overall satisfying to stay here. Very strategic location.

Nur I. S.

8.5

/ 10

The atmosphere of the room is soothing, really suitable for rest, very exact with photos, the size of the room is spacious, very comfortable, clean, the view is also good, incidentally I got a room facing the highway, the breakfast was delicious, the pool was very clean and comfortable. God willing, I will stay again.

See original

yudha m.

9.7

/ 10

It was truly a very pleasant experience for us and our family, especially for children. Our children really like to linger in the room. When opening a window, they are happy to be able to see a swimming pool, not a view of the highway or parking lot that usually exists in other hotels in Surabaya. Even our children feel disappointed and sad when we check out and 1 more, the service at the grand Surabaya hotel is very good, the employees are also friendly, smiling. but unfortunately, there are some facilities that seem to need to be addressed, especially in the bathroom. 99% we like it.

See original

Mochamad Makruf

8.5

/ 10

Satisfactory. The booked rooms are already booked but replaced with rooms in the upper class.

See original

In the Area

See Map

Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Grand Surabaya Hotel is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Surabaya Hotel

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Grand Surabaya Hotel

Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Discover More Places

Discover More About Grand Surabaya Hotel

Discover the Grand Surabaya Hotel: Your Gateway to East Java's Charm

Welcome to the **Grand Surabaya Hotel**, a premier destination for travelers seeking comfort, convenience, and a truly memorable experience in the vibrant heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, our hotel offers a welcoming atmosphere and exceptional service designed to make your stay as pleasant as possible. Room rates at **Grand Surabaya Hotel** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Surabaya Hotel Location

Nestled in the bustling district of Surabaya, **Grand Surabaya Hotel** is strategically situated at Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271. This prime location places you just a short distance from the city center, offering easy access to the pulse of Surabaya while providing a tranquil retreat after a day of exploration. For those arriving by road, the hotel is conveniently located near major transit routes, ensuring a smooth journey. The atmosphere surrounding **Grand Surabaya Hotel** is one of dynamic urban energy, with a plethora of dining, shopping, and entertainment options just moments away. You'll find yourself within easy reach of key landmarks and cultural sites that define the spirit of East Java.

Grand Surabaya Hotel Facilities & Services

Facilities for guests at **Grand Surabaya Hotel** are designed to cater to every need, ensuring a comfortable and enjoyable stay. We pride ourselves on offering a comprehensive range of amenities and services to enhance your experience.

Swimming Pool:
Take a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for hotel guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 9:00 PM. Complimentary for hotel guests.
Spa and Wellness Center:
Indulge in rejuvenating treatments and massages at our serene spa. Services are available from 10:00 AM to 8:00 PM. Prices start from PHP 1,500.
Business Center:
For our business travelers, a fully equipped business center is available to assist with your professional needs. Open 24 hours. Fees may apply for printing and copying services.
Meeting and Event Facilities:
Host your next conference or event in our versatile meeting rooms, equipped with state-of-the-art audiovisual technology.
Concierge Services:
Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and local recommendations.
Room Service:
Enjoy a selection of delicious meals and beverages delivered directly to your room. Available from 6:00 AM to 11:00 PM.
Free Wi-Fi:
Stay connected throughout the hotel with complimentary high-speed Wi-Fi access.
Shuttle Service:
A complimentary shuttle service is available to take guests to nearby popular shopping malls and business districts. Please inquire at the concierge for the schedule.
Free Parking:
Ample free parking space is available for guests who are traveling by car.

Grand Surabaya Hotel Room Types

Discover a range of meticulously designed accommodations that cater to diverse preferences. The room types of **Grand Surabaya Hotel** are thoughtfully appointed to ensure your utmost comfort and relaxation.

Deluxe Room:
Offering a comfortable and stylish retreat, our Deluxe Rooms are available with either a City View or Garden View. These rooms are non-smoking and feature a private bathroom, some with a bathtub.
Executive Room:
Slightly more spacious than the Deluxe, Executive Rooms provide enhanced amenities and a choice of City View or Garden View. Non-smoking rooms are available, and some include a bathtub.
Grand Suite:
Experience unparalleled luxury in our Grand Suites, featuring separate living and sleeping areas. Enjoy breathtaking City Views from your elegantly appointed suite. Non-smoking. Bathtub included.
Family Room:
Perfect for families or larger groups, our Family Rooms offer ample space and comfort. These rooms are non-smoking and may feature a bathtub, depending on availability.

We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, please contact our reservations team to discuss any specific needs or arrangements.

Grand Surabaya Hotel Dining & Restaurants

Savor a culinary journey at **Grand Surabaya Hotel**, where our dining venues offer a delightful array of flavors to satisfy every palate.

The Grand Cafe:
Our all-day dining restaurant, The Grand Cafe, offers a lavish breakfast buffet and an à la carte menu featuring international and local Indonesian specialties. Estimated price per person: PHP 800 - PHP 1,200. Operating hours: 6:00 AM - 10:00 PM.
Skyline Lounge:
Enjoy breathtaking panoramic views of the city from our rooftop Skyline Lounge. This is the perfect spot for evening cocktails and light snacks. Estimated price per person: PHP 600 - PHP 1,000. Operating hours: 5:00 PM - 1:00 AM.
Poolside Bar:
Relax by the pool with refreshing drinks and casual bites at our Poolside Bar. Estimated price per person: PHP 400 - PHP 700. Operating hours: 10:00 AM - 6:00 PM.

Grand Surabaya Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant attractions surrounding **Grand Surabaya Hotel**. Surabaya offers a wealth of experiences for every traveler.

Tugu Pahlawan (Heroes Monument):
A significant historical landmark commemorating the Battle of Surabaya, offering insights into Indonesia's struggle for independence.
House of Sampoerna:
Explore this beautifully preserved Dutch colonial building, which now houses a museum dedicated to the history of Indonesian clove cigarettes.
Surabaya Town Square (Sutos):
A popular lifestyle and entertainment complex featuring a wide array of shops, restaurants, cafes, and a cinema.
Ampel Mosque and Old City:
Discover the spiritual heart of Surabaya at the historic Ampel Mosque and wander through the charming streets of the old city, rich with Arab influences.
Monumen Kapal Selam (Submarine Monument):
Visit this unique museum housed in a decommissioned Soviet submarine, offering a glimpse into naval history.

If you are looking for other activities around **Grand Surabaya Hotel**, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Grand Surabaya Hotel from the Airport

Navigating your way to **Grand Surabaya Hotel** is straightforward, with several convenient options available from Juanda International Airport (SUB). The airport transfer service of **Grand Surabaya Hotel** is designed for your ease.

Hotel Private Airport Transfer:
For the most seamless and comfortable journey, we offer a private airport transfer service. Our friendly driver will meet you at the arrival hall and assist with your luggage. This service can be arranged in advance through our concierge. Estimated price: PHP 1,000 - PHP 1,500.
Metered/Coupon Taxis:
Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare before starting your journey. Estimated price: PHP 500 - PHP 800.
Ride-hailing Service:
You can book a ride-hailing service through your smartphone application. Designated pick-up points are available at the airport. Estimated price: PHP 400 - PHP 700.
Airport Premium Buses:
Several airport bus services operate from Juanda International Airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach the hotel. Estimated price: PHP 100 - PHP 200.

For more information on transportation options, you can explore airport transfer services or contact **Grand Surabaya Hotel** directly.

Summary of Why You Should Choose to Stay at Grand Surabaya Hotel

Choosing **Grand Surabaya Hotel** means opting for a blend of comfort, convenience, and exceptional value. We are dedicated to providing a superior guest experience that makes your visit to Surabaya truly special.

Prime Location:
Situated in a vibrant and accessible area of Surabaya, making it easy to explore the city's attractions.
Excellent Facilities:
From a refreshing swimming pool and a well-equipped fitness center to a relaxing spa, we have amenities to suit every need.
Comfortable Accommodations:
A variety of well-appointed room types ensure a restful stay, catering to solo travelers, couples, and families.
Delicious Dining Options:
Experience diverse culinary delights at our on-site restaurants and bars.
Exceptional Service:
Our friendly and professional staff are committed to making your stay memorable.
Great Value:
Enjoy competitive rates and special offers, especially when booking through Traveloka.

Discover the best **room availability at Grand Surabaya Hotel** and secure your preferred dates. For a seamless and rewarding experience, we highly recommend **booking Grand Surabaya Hotel** through Traveloka.

Book budget hotels in Jawa Timur and experience the warmth and hospitality that **Grand Surabaya Hotel** is known for.

Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Grand Surabaya Hotel

Swimming Pool

Lobby

Exterior

Bedroom

Restaurant

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Cafe
Fullboard without drinks
Fullboard with non-alcoholic drinks
Snacks
Snack bar

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Wedding service

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Ballroom
Banquet
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Transportation

Area shuttle with surcharge
Car rental
Valet parking (surcharge)

Things to Do

Massage
Outdoor pool
TV lounge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Surabaya Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Surabaya Hotel	97
Number of floors in Grand Surabaya Hotel	5
Another facilities in Grand Surabaya Hotel	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Grand Surabaya Hotel

What are available facilities at Grand Surabaya Hotel?

There are top facilites at Grand Surabaya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Surabaya Hotel?

The standard check-in time at Grand Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Surabaya Hotel provide breakfast?

Yes, Grand Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Surabaya Hotel?

Grand Surabaya Hotel is a 3.0-star hotel.

How many floors does Grand Surabaya Hotel have?

Grand Surabaya Hotel has 5 floors.

See All

More Reviews from Other Guests in Grand Surabaya Hotel

Overall Ratings & Reviews Grand Surabaya Hotel

Traveloka (7,481)

8.2

Very Good

From 7,481 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.2

Meal

7.7

Location

8.7

Service and Facilites

8.2

People often mention about Grand Surabaya Hotel

All

Distance to City Center (91)

Bedroom (68)

Bathroom (67)

Accessibility (65)

Ambiance (62)

Staff Friendliness (60)

Room Space (60)

Surroundings (57)

Hotel Area (54)

Soundproof (42)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Surabaya Hotel

Number of reviews per page

Customer reviews

R***a

8.6

/10

Reviewed 6 day(s) ago

I stayed with breakfast, but it was delivered and consisted of fried rice and fried noodles, which I found lacking in flavor. As soon as I entered the lobby, the smell of cigarettes was overwhelming. It's a haven for smokers, as smoking is permitted, but it's also likely a major turnoff for non-smokers like me. Luckily, the room was safe and didn't smell of cigarettes, although the hallways were quite pungent.

See original

Find this review helpful?

d***i

10.0

/10

Reviewed 6 day(s) ago

The room is clean, nice, spacious, and has a bathtub too.

See original

Find this review helpful?

a***a

7.0

/10

Reviewed 2 week(s) ago

For standard rooms, the most disturbing thing was the smell of cigarette smoke. It might be from the next room or from the previous occupants. It was especially bothersome for us, especially those with children. The staff and security were very helpful.

See original

1 people find it helpful

Arnold N.

8.9

/10

Reviewed 3 week(s) ago

The hotel is nice. The rooms are a bit less clean, but they could be given some attention.

See original

Find this review helpful?

A***f

Business

6.9

/10

Reviewed 3 week(s) ago

There's no Wi-Fi. There are dirty towels left by guests, and there's a wine bottle that hasn't been cleaned up. The hot water in the bathroom is off. I've called a technician, but it's still cold, claiming it's been used by many guests. I've kept the hot water on for a long time.

See original

1 people find it helpful

A***a

Leisure

6.0

/10

Reviewed 3 week(s) ago

This hotel is not suitable for those who dislike the smell of cigarettes and filth. I requested a non-smoking room, but the smoking room smelled strongly of cigarettes. There were brown/red stains, resembling blood, in several places. It would be better to move to another hotel than to stay here.

See original

Find this review helpful?

Bella F. S.

10.0

/10

Reviewed 3 week(s) ago

The hotel is close to everywhere.

See original

Find this review helpful?

John Y. P.

Business

8.5

/10

Reviewed 3 week(s) ago

I highly recommend this hotel for a visit to Surabaya. The room I stayed in was quite good value for money (it had a bathtub). It's close to shopping centers and ATMs. It's a great place to store your belongings and relax. The service is very friendly. The only improvement is that the room needs to be repainted to freshen things up.

See original

1 people find it helpful

T***i

Leisure

8.5

/10

Reviewed 4 week(s) ago

The hotel is very close to the town square and Plaza Surabaya.

See original

Find this review helpful?

I***a

Staycation

8.2

/10

Reviewed 4 week(s) ago

In terms of the hotel, it's adequate, except for the parking. My phone charger plugged into my motorcycle was stolen. It wasn't much, but it was annoying, especially for me, who likes to travel. It was lost just when I needed it.

See original

Find this review helpful?

I***a

Staycation

8.5

/10

Reviewed 4 week(s) ago

The hotel is okay, but the parking is a bit of a hassle. I lost my charger in the parking lot, even though it had a cover.

See original

Find this review helpful?

Irwan G.

8.5

/10

Reviewed 5 week(s) ago

yes, better than the previous room

See original

Find this review helpful?

Irwan G.

8.4

/10

Reviewed 5 week(s) ago

The hotel's location makes it easy to reach several destinations on foot. A special mention should be made of the bathroom. Upon reporting the problem, it seems they already knew that the bathroom in the room had stagnant water because the drain was higher than the bathroom floor.

See original

Find this review helpful?

I***n

8.5

/10

Reviewed 5 week(s) ago

Only minus 1 is the water jug is a bit dirty overall it's okay

See original

Find this review helpful?

H***i

9.1

/10

Reviewed 5 week(s) ago

Friendly staff, spacious rooms, running water, strategic location, only the breakfast is not very satisfying because it is not a buffet.

See original

Find this review helpful?

Iyan D.

Leisure

9.7

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, it is close to shopping centers and the hotel atmosphere is quite comfortable.

See original

Find this review helpful?

M***h

Leisure

9.7

/10

Reviewed 6 week(s) ago

It is very comfortable to stay here, access to other tourist attractions is quite close.

See original

Find this review helpful?

e***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

For those looking for something close to the town square, close to the mall.

See original

Find this review helpful?

e***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

Large rooms, and a swimming pool. Suitable for families.

See original

Find this review helpful?

N***r

Leisure

9.7

/10

Reviewed 6 week(s) ago

What I like, the room is very spacious.

See original

Find this review helpful?

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.