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  1. Hotel
  2. Indonesia(38,101 hotel)
  3. East Java(3,682 hotel)
  4. Surabaya(1,137 hotel)
  5. Genteng(78 hotel)
  6. Grand Surabaya Hotel

Grand Surabaya Hotel

Hotel
Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Traveloka
8.4 Impressive

From 5,204 reviews

TripAdvisor
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Check our curated reviews for honest descriptions about this accommodation.

Very good care, clean, suitable with facilities specification on explanation.
Nuning I. B.
Facilities
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi
Location Info
Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Nearby Places
Ming Court Restaurant at Garden Palace Hotel
10 m
Surabaya Plaza Shopping MallShop & Gifts
223 m
Grahadi BuildingBusiness
392 m
Surabaya Gubeng StationTransportation Hub
636 m
Popular in the Area
Tunjungan PlazaShop & Gifts
690 m
Pasar Turi StationTransportation Hub
2.47 km
Surabaya Town SquareShop & Gifts
3.82 km
Supermall Pakuwon Indah (SPI)Shop & Gifts
8.27 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More Places on Map
Review by Traveloka users

Based on 5,209 reviews

8.4
Impressive
Fantastic
1,277
Very Good
2,971
Satisfying
389
Average
570
Poor
2
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
ES
Family vacation
RATED
9.4
/ 10

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V
Business travel
RATED
6.4
/ 10
I left something important in the hotel and I have called the front desk, she said she would send it to me back and I would give a token of gratitude for what she would do, but I heard nothing from her up to know. Such a disappointment.

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AR
RATED
8.5
/ 10

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V
Business travel
RATED
9.7
/ 10
always stay here when I had to visit surabaya, nice room

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IP
RATED
8.5
/ 10

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AA
Family vacation
RATED
6.3
/ 10
Location is very good. Building looks bit old even after renovating. Security at entrance was helpful, he carried our luggage. Don't expect concierge/bellboy here. Check in process was very fast. Plus point is you don't need to wait for long time but the minus one is you don't get any information from the receptionist. They just answered (not explain) if you asked them. Room and bed was big, worth with the price, bathroom clean enough but not well maintained. Breakfast was the worst ever. I was there at 8.30 and there was no food left. I waited more than 15 minutes to be refilled. The variety of food was not like 3 stars hotel just like a budget hotel/homestay. When I asked egg to staff, he answered egg was sold out due to they had some events. That was really a terrible answer. And also you will see the staff sit while on duty. If you need cheap hotel (combine with any discount from online booking) just go ahead but don't expect anything from this hotel. But if you can spend bit more money just find better hotel.

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RATED
8.5
/ 10

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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 1:00 PM

Location
Staying at Grand Surabaya Hotel is a good choice when you are visiting Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.6 km away.

The hotel is located only 0.64 km away from {stationName}.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Surabaya Hotel

Whether you are planning an event or other special occasions, Grand Surabaya Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Surabaya Hotel.

From business event to corporate gathering, Grand Surabaya Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Surabaya Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Grand Surabaya Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Grand Surabaya Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Surabaya Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Surabaya Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Surabaya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Surabaya Hotel is the right place to stay.

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Hotel Policy
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Facilities
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Fullboard with non-alcoholic drinks
    • Fullboard without drinks
    • Snack bar
    • Snacks
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • WiFi in public area
  • Hotel Services
    • Bellhop
    • Concierge
    • Front desk
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Wedding service
    • 24-hour Receptionist
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Smoke-free
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Things to Do
    • Massage
    • Outdoor pool
    • TV lounge
  • Transportation
    • Area shuttle with surcharge
    • Car rental
    • Valet parking (surcharge)
  • Shuttle Service
    • Airport transfer (surcharge)
  • Connectivity
    • Free WiFi
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service+63-2-246-9057
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