I've had several staycations at this hotel. I booked a deluxe king bed with a view of Jalan Pemuda and it has a bathtub for a hot bath, it's great. The AC had a problem, but the staff quickly fixed it and the AC was very cold again and didn't drip. However, I was a bit disappointed because their new policy in the Deluxe type room now doesn't provide tea, coffee, and sugar like hotels in general, even though they always did before and I think this is a decline in the quality of this hotel. The cleanliness of the towels and sheets could be improved. I hope this hotel will continue to improve, considering it is one of the legendary hotels in Surabaya. Price increases are okay as long as the service and quality are getting better.