Grand Tjokro Balikpapan

Hotels
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Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115
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About Accommodation

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Grand Tjokro Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2019 Traveloka Hotel Awards Winner: Best Cleanliness

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (46)
Excellent Service (32)
Great Cleanliness (6)
Complete Facilities (10)
9.1
/ 10
Fx N. S.
If you are an Aviation Enthusiast or AVgeek you must try staying at this hotel. The hotel offers spectacular room views, which are directly opposite the BPN airport runway. We recommend that you stay upstairs or on the 4th floor, so you can point the camera at every plane that lands and takes off. When I wake up, I can easily find the helicopter lift off from my window. I think the Grand Tjokro Hotel offered something AVgeek's hard to resist. So to all AVgeek across Indonesia, you should try this hotel.✈️👍🏼🚁🤩

Location Info

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Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115
Lobby Grand Tjokro Balikpapan
Lobby 2 Grand Tjokro Balikpapan

Discover More About Grand Tjokro Balikpapan

Location


Grand Tjokro Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan.

About Grand Tjokro Balikpapan

Grand Tjokro Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Grand Tjokro Balikpapan provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Tjokro Balikpapan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Tjokro Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Tjokro Balikpapan.

All Facilities

Bar, Cafe and Lounge Grand Tjokro Balikpapan
Bar, Cafe and Lounge
Swimming Pool Grand Tjokro Balikpapan
Swimming Pool
Fitness Center Grand Tjokro Balikpapan
Fitness Center
Functional Hall Grand Tjokro Balikpapan
Functional Hall
Lobby Grand Tjokro Balikpapan
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Wedding service

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Hot tub
  • Sun loungers
  • TV lounge

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Dining area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle storage
  • Secure parking
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Grand Tjokro Balikpapan?
There are top facilites at Grand Tjokro Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Tjokro Balikpapan?
The standard check-in time at Grand Tjokro Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Tjokro Balikpapan provide breakfast?
Yes, Grand Tjokro Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 7,580 verified guests reviews
8.5
Impressive
Fantastic
2,350
Very Good
4,027
Satisfying
333
Average
870
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (46)
excellent service (32)
great cleanliness (6)
complete facilities (10)
tasty food (42)
kids friendly (22)
easy airport access (3)
nice interior (1)
friendly staffs (4)
clean room (57)
See More 10
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Language
English
Show Reviews with Photos
Robiatul A.
10
/ 10
27 Jun 2023
The experience of being left behind goods and the position was out of town, thank God, the response was immediate even though looking for contacts through social media. The hotel telephone cannot be contacted. Service is friendlier than previous stay experience. Position close to the airport, close to the BSB E-Walk shopping center. Clean hotel, breakfast with a varied menu, swimming pool is quite comfortable.
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Review photo of Grand Tjokro Balikpapan from Robiatul A.
Review photo of Grand Tjokro Balikpapan 2 from Robiatul A.

2 liked this review

Accommodation's Reply
13 Jul 2023
To Ms. Robiatul. Thank you for choosing Grand Tjokro Hotel as accommodation for Mrs. Robiatul's accommodation while in Balikpapan. We are very pleased to know that Ms. Robiatul was satisfied with the experience of our service and gave a positive value to increase our motivation going forward. We apologize that there was a slight inconvenience regarding our telephone communication and we have conveyed this to the relevant Department to make improvements. We will continue to be committed to providing the best service for every guest who comes. And we really hope that Ms. Robiatul will return on her next visit. Thank You. Management Grand Tjokro Balikpapan.
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Y
Yuliani
Staycation
10
/ 10
20 Mar 2023
The hotel is very comfortable, clean, the breakfast is delicious, actually yesterday I was a bit hesitant to choose this hotel, seeing the reviews, but when I stayed here I was very satisfied, I didn't like the carpet on the floor of the room, I should have used a different type of carpet, so it didn't accumulate dust, but all thumbs up, next time I want to come here again.
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Review photo of Grand Tjokro Balikpapan from Yuliani Y.
Review photo of Grand Tjokro Balikpapan 2 from Yuliani Y.
Review photo of Grand Tjokro Balikpapan 3 from Yuliani Y.
Review photo of Grand Tjokro Balikpapan 4 from Yuliani Y.

2 liked this review

Accommodation's Reply
11 Apr 2023
To Mrs. Yuliani. Warm greetings from Grand Tjokro Balikpapan. Thank you for trusting Ms. Yuliani in choosing Grand Tjokro Balikpapan as your lodging accommodation during your activities and for taking the time to share your experiences at Traveloka. The reviews given are invaluable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team to improve and maintain guest comfort. We apologize for the inconvenience and this will be our focus going forward. Once again, we are very grateful for the review given and will always be waiting for Ms. Yuliani to return at the next memorable opportunity. Sincerely, General Manager. Grand Tjokro Balikpapan.
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BS
Budho S.
Staycation
9.7
/ 10
21 Nov 2023
OK, holiday with family. There's just not enough refrigeration in the restaurant. The others are really okay.
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Review photo of Grand Tjokro Balikpapan from Budho S.

1 liked this review

Accommodation's Reply
04 Dec 2023
To Mr Budho Setyonugroho. Thank you for choosing Grand Tjokro Hotel as Mr Budho's accommodation while you were in Balikpapan. We are very grateful to have been notified of problems with our restaurant cooler. We really apologize for this inconvenience and we have followed up on this matter to the relevant departments to further improve service. And we will continue to be committed to providing the best service for every guest who comes. We really hope that Mr Budho will welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.
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nurul c.
Transit
9.7
/ 10
17 May 2022
Relatively cheap clean comfortable near the airport.
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Review photo of Grand Tjokro Balikpapan from Nurul C.
Review photo of Grand Tjokro Balikpapan 2 from Nurul C.
Review photo of Grand Tjokro Balikpapan 3 from Nurul C.

2 liked this review

Accommodation's Reply
25 May 2022
To Mrs. Nurul, Warm Greetings from Grand Tjokro Balikpapan Thank you for trusting Mrs. Nurul in choosing Grand Tjokro Balikpapan as your accommodation accommodation during your activities and for taking the time to share your experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team to improve and maintain guest comfort. Once again we are very grateful for the review given and will always wait for Mrs. Nurul to return on the next memorable opportunity. Best regards, General Manager Grand Tjokro Balikpapan
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Siti M.
Transit
9.7
/ 10
15 May 2022
Clean hotel and friendly service, very impressive, close to the airport, previously knew this hotel was due to a sudden flight rescheduling.
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Review photo of Grand Tjokro Balikpapan from Siti M.

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Accommodation's Reply
24 May 2022
To Mrs. Siti, Warm Greetings from Grand Tjokro Balikpapan Thank you for trusting Mrs. Siti in choosing Grand Tjokro Balikpapan as your accommodation accommodation during your activities and for taking the time to share your experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team to improve and maintain guest comfort. Once again we are very grateful for the review given and will always wait for Mrs. Siti to return on the next memorable opportunity. Best regards, General Manager Grand Tjokro Balikpapan
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Rizqi N. H.
9.4
/ 10
20 May 2022
The rooms are clean and comfortable, access is very close to the airport so it's easier
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Review photo of Grand Tjokro Balikpapan from Rizqi N. H.
Review photo of Grand Tjokro Balikpapan 2 from Rizqi N. H.

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Accommodation's Reply
30 May 2022
To Mrs. Rizqi, Warm greetings from Grand Tjokro Balikpapan Thank you for trusting Ms. Rizqi in choosing Grand Tjokro Balikpapan as your accommodation accommodation during your activities and for being willing to take the time to share your experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team to improve and maintain guest comfort. Once again we are very grateful for the review given and will always wait for Ms. Rizqi to return on the next memorable opportunity. Best regards, General Manager Grand Tjokro Balikpapan
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Dewi M.
Staycation
9.4
/ 10
06 May 2022
The room is pretty clean, just under the table it's a bit dusty, the bathroom is clean.
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Review photo of Grand Tjokro Balikpapan from Dewi M.

2 liked this review

Accommodation's Reply
13 May 2022
To Mother Goddess, Warm greetings from Grand Tjokro Balikpapan Thank you for trusting Mrs. Dewi in choosing Grand Tjokro Balikpapan as your accommodation accommodation during your activities and for being willing to take the time to share your experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team to improve and maintain guest comfort. We apologize for the inconvenience and this will be our focus going forward. Once again, we are very grateful for the review given and will always wait for Ibu Dewi to return on the next memorable occasion. Best regards, General Manager Grand Tjokro Balikpapan
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MS
Milkah S.
Staycation
8.5
/ 10
29 May 2022
The rooms are comfortable for family rest, play facilities for children are also available, good quality is maintained.
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Review photo of Grand Tjokro Balikpapan from Milkah S.
Review photo of Grand Tjokro Balikpapan 2 from Milkah S.
Review photo of Grand Tjokro Balikpapan 3 from Milkah S.

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Accommodation's Reply
03 Jun 2022
To Milkah, Warm Greetings from Grand Tjokro Balikpapan Thank you for trusting Mr. Milkah in choosing Grand Tjokro Balikpapan as your accommodation accommodation during your activities and for being willing to take the time to share your experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team to improve and maintain guest comfort. Once again we are very grateful for the review given and will always wait for Mr. Milkah to return on the next memorable opportunity. Best regards, General Manager Grand Tjokro Balikpapan
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WISNHU A. D.
Staycation
8.5
/ 10
02 May 2022
Clean rooms, good service, standard facilities, pretty good breakfast.
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Review photo of Grand Tjokro Balikpapan from Wisnhu A. D.

1 liked this review

Accommodation's Reply
09 May 2022
To Mr. Wisnhu, Warm Greetings from Grand Tjokro Balikpapan Thank you for trusting Mr. Wisnhu in choosing Grand Tjokro Balikpapan as your accommodation accommodation during your activities and for being willing to take the time to share your experiences on Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team to improve and maintain guest comfort. Once again we are very grateful for the review given and will always wait for Mr. Vishnhu to return on the next memorable opportunity. Best regards, General Manager Grand Tjokro Balikpapan
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Suzana C.
Business
6.5
/ 10
25 Apr 2022
I did not provide door signage for make up/clean room when leaving the room and had time to confirm with the housekeeping staff who passed that morning so as not to clean the room. But when I returned to the room, the towels had all been replaced and the trash can was empty too. However, the bed was not even made.
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Review photo of Grand Tjokro Balikpapan from Suzana C.
Review photo of Grand Tjokro Balikpapan 2 from Suzana C.

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Accommodation's Reply
03 May 2022
To Mrs. Suzana, Warm Greetings from Grand Tjokro Balikpapan Thank you for trusting Mrs. Suzana Carolina in choosing Grand Tjokro Balikpapan as your accommodation accommodation during your activities and for being willing to take the time to share your experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team in improving and maintaining guest comfort. We apologize for the inconvenience and this will be our focus for the future. Once again we are very grateful for the review given and will always wait for Ms. Suzana Carolina to return on the next memorable occasion. Best regards, General Manager Grand Tjokro Balikpapan
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Lobby 4 Grand Tjokro Balikpapan

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.