Does Grand Valonia provide parking?

Yes, Grand Valonia provides parking. Please confirm details directly with the hotel.

Does Grand Valonia have a swimming pool?

Yes, a swimming pool is available at Grand Valonia.

What do past guests say about Grand Valonia?

Grand Valonia is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Grand Valonia

Name: Grand Valonia
Address: Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121, Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Jawa Timur, 68121, Indonesia
Rating: 8.6

Hotels

Preferred Partner

8.6

/10

Very Good

964 reviews

What Guests Say About Their Stay

r***a

10.0

/ 10

I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.

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kapten y.

9.4

/ 10

The hotel is comfortable and has a swimming pool, the AC is on well and functions very well, the shower heater also functions well. Apart from that, the rooms are clean and tidy, and the staff are very friendly and professional. The security guard was also very helpful, then I left something behind. Masha Allah, the item was packaged to be returned by the hotel. It's really worth it to stay here.

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E***g

9.6

/ 10

The hotel staff is very friendly and helpful. The environment is clean and comfortable, the food is also delicious.

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t***o

10.0

/ 10

Resepsionis ramah banget, tempat bersih, nyaman, dan parkir luas, musala bersih, kolam renangnya bagus dan banyak tempat duduk untuk santai di teras.

F***i

10.0

/ 10

I've stayed here before, the standard type is quite good and comfortable. This time upgrading to deluxe is really great, smart TV, comfortable room, complete bathroom amenities, there is a hair dryer. I really like the deluxe type. The service is really good, the staff is friendly, if there are any problems, they are immediately handled and processed quickly so that guests are comfortable. The food also tastes good, the price is affordable. The bestttt is really great🫶🏻

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In the Area

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Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Grand Valonia is located in area / city Sumbersari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Valonia

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What's around Grand Valonia

Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

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Discover More About Grand Valonia

Discover Grand Valonia: Your Premier Stay in Jawa Timur

Welcome to Grand Valonia, a distinguished hotel nestled in the heart of Jawa Timur, Indonesia. We pride ourselves on offering an exceptional experience that blends comfort, convenience, and the vibrant spirit of East Java. Whether you're visiting for business or leisure, Grand Valonia is your ideal sanctuary, providing top-notch amenities and warm Indonesian hospitality. Room rates at Grand Valonia start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Valonia Location

Grand Valonia is strategically situated in Jember, a city known for its rich cultural heritage and lush landscapes. Located at Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121, our hotel offers easy access to the city's main attractions and business districts. Jember's city center is just a short drive away, and we are conveniently positioned near major transportation routes, making your arrival and departure seamless. The atmosphere surrounding Grand Valonia is one of serene elegance, offering a peaceful retreat from the bustling city while remaining close enough to experience its vibrant pulse.

Grand Valonia Facilities & Services

Facilities for guests at Grand Valonia are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a comprehensive range of services and amenities for both our leisure and business travelers.

Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for hotel guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 9:00 PM. Complimentary for hotel guests.
Spa and Wellness Center:
Indulge in rejuvenating treatments at our spa, offering a variety of massages and therapies to relax your mind and body. Treatments start from PHP 1,500. Open daily from 10:00 AM to 10:00 PM.
Business Center:
For our business travelers, we provide a fully equipped business center with printing and secretarial services. Available from 8:00 AM to 6:00 PM on weekdays. Fees apply for printing and copying services.
Meeting and Event Facilities:
Grand Valonia boasts versatile meeting rooms and a grand ballroom, ideal for conferences, weddings, and corporate events. Please inquire for rental rates and packages.
Complimentary Wi-Fi:
Stay connected with free high-speed Wi-Fi available throughout the hotel premises.
24-Hour Front Desk:
Our friendly and professional staff are available around the clock to assist you with any requests.
Concierge Services:
Get personalized recommendations and assistance with tour bookings and transportation arrangements.
On-site Parking:
We offer ample free parking space for guests who are traveling by car.

Grand Valonia Room Types

Discover a range of accommodations designed to suit your preferences. The room types of Grand Valonia offer comfort and style, ensuring a restful stay for every guest.

Deluxe Room:
Available with either a City View or Garden View. These rooms are non-smoking and feature a comfortable queen-sized bed or twin beds. Some Deluxe Rooms include a bathtub.
Executive Room:
Offering enhanced amenities and a more spacious layout, Executive Rooms provide a City View. These rooms are non-smoking and come with a bathtub.
Grand Suite:
Our luxurious Grand Suites offer expansive living spaces and panoramic City Views. Featuring a separate living area and a lavish bathroom with a bathtub, these suites are perfect for discerning travelers. All Grand Suites are non-smoking.
Family Room:
Designed for families, these rooms offer ample space and comfort, typically featuring a king-sized bed and a sofa bed. Available with a Garden View and are non-smoking. Some Family Rooms include a bathtub.

We do not currently offer pet-friendly rooms.

Grand Valonia Dining & Restaurants

Savor the diverse culinary offerings at Grand Valonia. Our dining venues provide a delightful gastronomic journey, showcasing local flavors and international cuisine.

The Emerald Restaurant:
Our main dining restaurant, offering a lavish breakfast buffet from 6:00 AM to 10:00 AM, and an à la carte menu for lunch and dinner. Expect to spend approximately PHP 800 per person for dinner. Open daily from 6:00 AM to 10:00 PM.
The Sapphire Lounge:
A cozy spot for coffee, tea, and light snacks. Perfect for casual meetings or a relaxing afternoon. Open daily from 9:00 AM to 9:00 PM. Light snacks range from PHP 200 to PHP 400.
The Ruby Bar:
Enjoy expertly crafted cocktails and a selection of fine wines in a sophisticated ambiance. Open daily from 5:00 PM to 1:00 AM. Drinks start from PHP 350.

Grand Valonia Nearby Attractions and Activities

Explore the wonders of Jember and its surroundings. Grand Valonia is ideally located to access a variety of local attractions and activities that showcase the beauty and culture of East Java.

Jember Town Square:
A popular hub for shopping, dining, and entertainment, offering a glimpse into local life.
Papuma Beach:
Famous for its stunning white sand and dramatic rock formations, this beach is a must-visit for nature lovers.
Taman Botani Sukorambi:
A beautiful botanical garden and recreational park, perfect for a family outing and enjoying nature.
Air Terjun Tirto Dowo:
Discover the tranquility of this picturesque waterfall, offering a refreshing escape into nature.
Museum Kereta Api:
For history enthusiasts, this railway museum showcases the rich heritage of Indonesia's railway system.

If you are looking for other activities around Grand Valonia, check out the best deals on Traveloka: Recommended activities in Jember!

How to Get to Grand Valonia from the Airport

Getting to Grand Valonia from the nearest airport is convenient, with several transportation options available. We aim to make your journey as smooth as possible.

Hotel Private Airport Transfer:
For the utmost convenience and comfort, we offer a private airport transfer service. This service can be arranged in advance through our concierge. The estimated cost is PHP 1,500 to PHP 2,500, depending on the vehicle type. You can also book airport transfer services directly.
Taxi:
Metered taxis are readily available at the airport. The journey to Grand Valonia typically takes around 45-60 minutes, with fares ranging from PHP 500 to PHP 800, depending on traffic.
Ride-Hailing Service:
You can also use a ride-hailing service for a convenient and often more affordable option. The cost is comparable to metered taxis.

Summary of Why You Should Choose to Stay at Grand Valonia

Grand Valonia offers an unparalleled experience in Jawa Timur, combining luxurious comfort with authentic Indonesian hospitality. We are confident that your stay with us will be memorable.

Prime Location:
Conveniently situated in Jember, with easy access to local attractions and transportation hubs.
Exceptional Facilities:
From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, we have amenities to enhance your stay.
Diverse Dining Options:
Enjoy a culinary journey with our on-site restaurants and bar, offering local and international flavors.
Comfortable Accommodations:
A variety of well-appointed rooms and suites cater to different needs, ensuring a restful night's sleep.
Warm Hospitality:
Our dedicated staff are committed to providing excellent service and making you feel at home.

Check for Room availability at Grand Valonia and make your reservation today. For seamless travel planning, you can also Easily book domestic and international flights at low prices. Experience the best of Jawa Timur by Booking Grand Valonia through Traveloka.

All facilities in Grand Valonia

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Common Space

Lobby

General

AC
Family room
Heater
Non-smoking room
Swimming pool
Smoking area

Public Facilities

Parking
24-hour room service
Restaurant
Room service
WiFi in public area

Business Facilities

Business facilities
Conference room
Meeting facilities
Projector

Hotel Services

24-hour Receptionist
24-hour security
Limited hours room service

Things to Do

Garden
Outdoor pool

In-room Facilities

Shower
TV

Food and Drinks

Cafe

Connectivity

Free WiFi

Sports and Recreations

Pool or Snooker

Accommodation Policy & General Information in Grand Valonia

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Grand Valonia	98
Number of floors in Grand Valonia	3
Another facilities in Grand Valonia	Family room, Heater, Non-smoking room, Swimming pool, Smoking area

Frequently asked question in Grand Valonia

What are available facilities at Grand Valonia?

There are top facilites at Grand Valonia such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Valonia?

The standard check-in time at Grand Valonia is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Grand Valonia?

Grand Valonia is a 3.0-star hotel.

How many floors does Grand Valonia have?

Grand Valonia has 3 floors.

How many rooms are available at Grand Valonia?

Grand Valonia has 98 rooms in total.

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More Reviews from Other Guests in Grand Valonia

Overall Ratings & Reviews Grand Valonia

Traveloka (964)

8.6

Very Good

From 964 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.5

Service and Facilites

8.7

People often mention about Grand Valonia

All

Ambiance (71)

Bedroom (60)

Distance to City Center (58)

Staff Friendliness (56)

Bathroom (56)

Hotel Area (53)

Accessibility (47)

Check-in/out Time (43)

Room Space (42)

Surroundings (41)

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Traveler Reviews Grand Valonia

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Customer reviews

Joko B.

8.5

/10

Reviewed 2 week(s) ago

Quite good, spacious room, but no television channels.

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Accommodation's Reply

21 May 2026

Dear Mr. Jogo, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding the facilities and services at our hotel restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We sincerely apologize that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your feedback and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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D***i

Leisure

5.0

/10

Reviewed 2 week(s) ago

The room smells musty, and the AC is not cold even though it is in a new building.

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Accommodation's Reply

21 May 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your feedback regarding the facilities and services at our hotel's restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management to ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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s***i

8.3

/10

Reviewed 3 week(s) ago

For that price, it's okay, but we chose the wrong room because there were many reviews in the new building. We thought we would get a room in the new building, but it turned out we chose the old building, it was a bit damp, but it was okay for that price. Hopefully, the old building can be renovated so it's not damp, Sis.

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Accommodation's Reply

16 May 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. Thank you for your valuable feedback; it helps us improve our services and facilities in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with prompt, friendly, and attentive service. Thank you again for your excellent review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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S***i

Staycation

8.5

/10

Reviewed 4 week(s) ago

The hotel staff were very friendly and very helpful with the problems I experienced, such as when I was confused about where my room was located, they immediately offered to take me there.

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Accommodation's Reply

04 May 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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R***y

8.5

/10

Reviewed 5 week(s) ago

My stay at this place was excellent. Upon arrival, I was greeted by friendly hotel staff. The room was well-equipped, comfortable, and very spacious. I highly recommend this affordable hotel with excellent amenities. I found the breakfast to be quite good, except the fried rice was a little too dry, and I received a spicy egg instead of a sunny-side-up egg. Thank you for offering such a great stay.

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Accommodation's Reply

30 Apr 2026

Dear Guests, A warm greeting from all staff at Hotel Gran Valonia. Thank you very much for your kind words regarding our hotel facilities. We are delighted to hear that you enjoyed your stay. Our hotel always strives to provide all guests with comfortable and high-quality service, and we sincerely appreciate your feedback. Your valuable comments will be greatly used to improve our services and facilities in the future. If you have any further requests or special needs, please do not hesitate to speak to our staff. We promise to provide meticulous, warm, and professional service to meet your needs. Thank you again for your kind review. We look forward to welcoming you back again. Sincerely, Muhammad Noval Mukolovin, General Manager, Hotel Gran Valonia, Café & Park

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Priyo I.

9.4

/10

Reviewed 6 week(s) ago

Fast response when there are problems and refund requests

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Accommodation's Reply

30 Apr 2026

Dear Mr. Priyo, From Grand Wallonia Jember Hotel, we respectfully request your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please feel free to contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your wonderful review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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A***F

Staycation

9.0

/10

Reviewed 8 week(s) ago

For staying overnight, the room is worth it... If possible, install an exhaust fan in the bathroom, so that the smell in the bathroom can be removed....👌

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Accommodation's Reply

13 Apr 2026

Dear Valued Guests, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your positive feedback regarding our hotel facilities. We are delighted to hear that you were satisfied with your stay. We are committed to providing all our guests with comfortable and high-quality facilities, and it is gratifying to see our efforts bear fruit. Thank you for your feedback; your comments are invaluable and help us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with attentive, friendly, and dedicated service. Thank you for your excellent review. We hope to welcome you back to our hotel again in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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y***a

Staycation

8.5

/10

Reviewed 9 week(s) ago

Friendly staff, clean rooms but smell a bit musty, there is a swimming pool but it is not well maintained

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1 people find it helpful

Accommodation's Reply

09 Apr 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you enjoyed your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. Thank you for your feedback; it is invaluable and helps us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you again for your wonderful review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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R***a

Leisure

8.5

/10

Reviewed 9 week(s) ago

The place is a bit inside a village/housing area, but there are many cafe options around.

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2 people find it helpful

Accommodation's Reply

09 Apr 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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W***t

8.6

/10

Reviewed 10 week(s) ago

The bathroom is not very clean, the food is not very varied, the hotel entrance is very far.

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Accommodation's Reply

26 Mar 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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D***e

Business

8.3

/10

Reviewed 13 week(s) ago

Maybe you could pay more attention to the cleanliness of the room.

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Accommodation's Reply

26 Mar 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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Henri

Business

10.0

/10

Reviewed 17 week(s) ago

The hotel staff is very friendly and the hotel is very comfortable. Recommended.

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1 people find it helpful

Accommodation's Reply

09 Feb 2026

Dear Mr. Henry, Sincerely, Grand Wallonia Jember Hotel. We appreciate your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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A***e

6.0

/10

Reviewed 17 week(s) ago

The room is very inadequate...including the wardrobe and the room walls which are very dirty...

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2 people find it helpful

Accommodation's Reply

02 Feb 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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S***n

10.0

/10

Reviewed 18 week(s) ago

The hotel staff is very friendly and ready to help customers.

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Accommodation's Reply

29 Jan 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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S***n

Business

10.0

/10

Reviewed 19 week(s) ago

Friendly hotel staff, luxurious facilities, cold air conditioning, clean bathroom, and very comfortable room

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Accommodation's Reply

29 Jan 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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Verified Traveler

Business

6.2

/10

Reviewed 20 week(s) ago

not clean, too crowded, like the cost, old building

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Accommodation's Reply

29 Jan 2026

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S***a

Staycation

6.5

/10

Reviewed 20 week(s) ago

The room is damp, a bit smelly, there is no wifi, I have reported that there is no FU. There are cockroaches, maybe because it is damp.

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Accommodation's Reply

15 Jan 2026

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Verified Traveler

8.2

/10

Reviewed 21 week(s) ago

I stayed one night in the old building, and I got a corner room on the third floor. It was quite clean.

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1 people find it helpful

Accommodation's Reply

08 Jan 2026

Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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sandiaga u.

6.9

/10

Reviewed 21 week(s) ago

The room's AC isn't cold, especially room no. 303 deluxe

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1 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Ms. Sandiagar, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay at our hotel again in the future, please contact our reception or management to ensure your stay exceeds your expectations. Once again, we appreciate your review and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel

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Andik P.

Staycation

6.7

/10

Reviewed 22 week(s) ago

The hotel building resembles an old house, unlike most hotels. The bathroom is poorly maintained. Hotel facilities, such as the swimming pool and cafe, are very far from access, and the atmosphere is somewhat scary. The hotel is located in a residential area and is not recommended.

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Accommodation's Reply

08 Jan 2026

Dear Mr. Andik, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our reception or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your review and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorrobin, General Manager, Grand Wallonia Cafe & Park Hotel

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