Grand Valonia

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8.6
/10
Very Good
978 reviews

What Guests Say About Their Stay

r***a

10.0
/ 10
I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.
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kapten y.

9.4
/ 10
The hotel is comfortable and has a swimming pool, the AC is on well and functions very well, the shower heater also functions well. Apart from that, the rooms are clean and tidy, and the staff are very friendly and professional. The security guard was also very helpful, then I left something behind. Masha Allah, the item was packaged to be returned by the hotel. It's really worth it to stay here.
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E***g

9.6
/ 10
The hotel staff is very friendly and helpful. The environment is clean and comfortable, the food is also delicious.
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t***o

10.0
/ 10
Resepsionis ramah banget, tempat bersih, nyaman, dan parkir luas, musala bersih, kolam renangnya bagus dan banyak tempat duduk untuk santai di teras.

F***i

10.0
/ 10
I've stayed here before, the standard type is quite good and comfortable. This time upgrading to deluxe is really great, smart TV, comfortable room, complete bathroom amenities, there is a hair dryer. I really like the deluxe type. The service is really good, the staff is friendly, if there are any problems, they are immediately handled and processed quickly so that guests are comfortable. The food also tastes good, the price is affordable. The bestttt is really great🫶🏻
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In the Area
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Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Grand Valonia is located in area / city Sumbersari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Valonia

Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
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Lobby Grand Valonia
Exterior 2 Grand Valonia

Discover More About Grand Valonia

The Charm of Grand Valonia

For Australian travellers seeking a comfortable and convenient base in East Java, Indonesia, Grand Valonia presents an appealing option. Nestled in the vibrant region of Jawa Timur, this hotel offers a blend of essential amenities and a welcoming atmosphere, making it a solid choice for those exploring the local culture and landscapes. Whether you're planning a short getaway or a longer stay, Grand Valonia aims to provide a pleasant experience, reflecting the warmth and hospitality that travellers often seek.

Location and Transport Accessibility of Grand Valonia

Grand Valonia is situated in the heart of Jember, a city known for its rich agricultural heritage and burgeoning tourism. Located at Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121, the hotel offers a strategic position that balances accessibility with a sense of local immersion. It's conveniently positioned within reasonable proximity to the city centre, allowing easy access to local shops, eateries, and administrative hubs. For those arriving by air, the nearest major airport is approximately a 2-3 hour drive away, offering a scenic journey through East Java's diverse landscapes. While Jember may not have a direct train or tram line within immediate walking distance of the hotel, local bus services and readily available rideshare options connect you efficiently to the main Jember train station, which serves as a key transport node for inter-city travel. The surrounding area is a mix of urban convenience and local charm, with opportunities to explore nearby markets and experience the authentic rhythm of Jember life.

Guest Facilities and Services at Grand Valonia

Guest facilities at Grand Valonia are designed to cater to the needs of modern travellers, ensuring a comfortable and hassle-free stay. The hotel provides essential services that are highly valued by Australian visitors, including reliable free Wi-Fi to keep you connected. A 24-hour front desk is available to assist with any queries or requests at any time of day or night, offering peace of mind. While specific details on dining options can vary, many hotels in this region offer breakfast services, and Grand Valonia is no exception, often providing a buffet that can include local Indonesian flavours alongside more familiar Western choices, ensuring a good start to your day. Secure luggage storage is also typically available, allowing you to explore freely without the burden of your bags. For those who like to stay active, fitness facilities may be available, though it's always best to confirm their current status directly with the hotel.

Room Information and Stay Experience at Grand Valonia

Grand Valonia offers a range of accommodation options designed to suit different traveller needs. The room types of Grand Valonia are typically configured to provide a comfortable and restful environment. Guests can expect clean and well-maintained rooms, a crucial factor for any traveller. Each room is equipped with essential amenities, including effective air conditioning, ensuring a pleasant temperature regardless of the external climate. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a functional and comfortable sanctuary after a day of exploration. Bedding options usually include comfortable configurations suitable for solo travellers, couples, or families.

Recommended Nearby Dining and Cafes around Grand Valonia

Jember is known for its vibrant culinary scene, and Grand Valonia is well-positioned to allow guests to explore it. Within easy reach, you'll find a variety of local eateries and cafes offering authentic Indonesian cuisine. Expect to discover delicious nasi goreng (fried rice), sate (satay skewers), and various regional specialties. The local coffee culture is also thriving, with numerous cafes serving up strong, aromatic coffee, perfect for that morning pick-me-up or an afternoon break. Many of these establishments offer a relaxed atmosphere, ideal for enjoying a leisurely brunch or a casual meal. While specific restaurant names and prices are best discovered upon arrival, the general availability of fresh, flavourful food and excellent coffee is a highlight of staying in this part of East Java.

Popular Attractions and Activities near Grand Valonia

The Jember region offers a surprising array of attractions for visitors. Here are some popular spots and activities you might consider exploring:

  • Papuma Beach:

    Famous for its stunning rock formations, white sand, and powerful waves, it's a picturesque coastal escape.
  • Taman Botani Sukorambi:

    A botanical garden and recreational park offering a peaceful retreat with diverse plant collections and family-friendly activities.
  • Jember University (UNEJ):

    While an academic institution, its grounds can offer pleasant walking areas and a glimpse into local student life.
  • Local Markets:

    Immerse yourself in the local culture by visiting bustling markets where you can find fresh produce, local crafts, and street food.
  • Mount Argopuro Foothills:

    For the more adventurous, the surrounding foothills offer opportunities for trekking and enjoying panoramic views of the East Javanese landscape.
If you are looking for other activities around Grand Valonia, check out the best deals on Traveloka: Recommended activities in Jember!

How to Get to Grand Valonia from the Airport

Navigating your journey from the airport to Grand Valonia is straightforward, with several reliable options available. The primary airport serving the region is typically a few hours' drive from Jember. For your Grand Valonia airport transfer, consider the following:

  • Airport Link Trains/Buses:

    If available from the airport to a major city hub, these can be a cost-effective way to begin your journey.
  • Public Metered Taxis:

    Readily available at airport terminals, these offer a direct and convenient route to your destination.
  • Rideshare Services:

    Popular rideshare apps provide another convenient option for a direct transfer to Grand Valonia.
For a seamless experience, you can pre-book your Airport transfer service.

Summary of Why You Should Choose Grand Valonia

Grand Valonia stands out as a practical and comfortable choice for travellers exploring East Java. Its key advantages include:

  • Strategic Location:

    Situated in Jember, offering good access to local attractions and amenities.
  • Comfortable Accommodation:

    Well-maintained rooms with essential comforts like air conditioning.
  • Helpful Services:

    A 24-hour front desk and reliable Wi-Fi enhance the guest experience.
  • Value for Money:

    Offers a solid base without breaking the bank.
Rates at Grand Valonia start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

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All facilities in Grand Valonia

Bar, Cafe and Lounge Grand Valonia
Bar, Cafe and Lounge
Swimming Pool Grand Valonia
Swimming Pool
Functional Hall Grand Valonia
Functional Hall
Common Space Grand Valonia
Common Space
Lobby Grand Valonia
Lobby

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service

Things to Do

  • Garden
  • Outdoor pool

In-room Facilities

  • Shower
  • TV

Food and Drinks

  • Cafe

Connectivity

  • Free WiFi

Sports and Recreations

  • Pool or Snooker

Accommodation Policy & General Information in Grand Valonia

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Grand Valonia
98
Number of floors in Grand Valonia
3
Another facilities in Grand Valonia
Family room, Heater, Non-smoking room, Swimming pool, Smoking area

Frequently asked questions about Grand Valonia

What are available facilities at Grand Valonia?
There are top facilites at Grand Valonia such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Valonia?
The standard check-in time at Grand Valonia is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Valonia?
Grand Valonia has a 3.0-star rating.
How many floors does Grand Valonia have?
Grand Valonia has 3.
How many rooms are available at Grand Valonia?
Grand Valonia has 98.
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Grand Valonia reviews and ratings

8.6
Very Good
From 978 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.5

Service and Facilites

8.7

People often mention about Grand Valonia
All
Ambiance (73)
Bedroom (62)
Distance to City Center (58)
Staff Friendliness (58)
Bathroom (58)
Hotel Area (55)
Accessibility (47)
Check-in/out Time (44)
Room Space (43)
Family Friendly (42)
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Traveller Reviews Grand Valonia

Number of reviews per page
20
40
Customer reviews
J***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
comfortable, calm,
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E***a
icon-origin-TRAVELOKA
8.6
/10
Reviewed 5 week(s) ago
Got it in the old building, lugging suitcases and climbing stairs. The pool below the room added to the squalor, dirty floors, faded sheets, stained pillowcases that should not be used anymore, thin towels, very minimal amenities. But breakfast in the new building with a view of the city and mountains, the food tasted delicious. Suggestions: Even though the building is old, cleanliness should still be a priority, dim lighting, the pool should be covered, do not use faded sheets, the faucet in the bathroom should be replaced.
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Accommodation's Reply
30 Jul 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
For the price at the time of booking, I was a bit surprised, it was very economical 👍🏻
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Joko B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is nice, comfortable, cheap.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Mr. Jogo, Sincerely, Grand Wallonia Jember Hotel. We appreciate your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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W***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good and comfortable enough.
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Accommodation's Reply
10 Jul 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Joko B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Quite good, spacious room, but no television channels.
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Accommodation's Reply
21 May 2026
Dear Mr. Jogo, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding the facilities and services at our hotel restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We sincerely apologize that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your feedback and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
The room smells musty, and the AC is not cold even though it is in a new building.
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1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your feedback regarding the facilities and services at our hotel's restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management to ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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s***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 16 week(s) ago
For that price, it's okay, but we chose the wrong room because there were many reviews in the new building. We thought we would get a room in the new building, but it turned out we chose the old building, it was a bit damp, but it was okay for that price. Hopefully, the old building can be renovated so it's not damp, Sis.
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Accommodation's Reply
16 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. Thank you for your valuable feedback; it helps us improve our services and facilities in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with prompt, friendly, and attentive service. Thank you again for your excellent review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The hotel staff were very friendly and very helpful with the problems I experienced, such as when I was confused about where my room was located, they immediately offered to take me there.
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Accommodation's Reply
04 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
My stay at this place was excellent. Upon arrival, I was greeted by friendly hotel staff. The room was well-equipped, comfortable, and very spacious. I highly recommend this affordable hotel with excellent amenities. I found the breakfast to be quite good, except the fried rice was a little too dry, and I received a spicy egg instead of a sunny-side-up egg. Thank you for offering such a great stay.
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Accommodation's Reply
30 Apr 2026
Dear Guests, A warm greeting from all staff at Hotel Gran Valonia. Thank you very much for your kind words regarding our hotel facilities. We are delighted to hear that you enjoyed your stay. Our hotel always strives to provide all guests with comfortable and high-quality service, and we sincerely appreciate your feedback. Your valuable comments will be greatly used to improve our services and facilities in the future. If you have any further requests or special needs, please do not hesitate to speak to our staff. We promise to provide meticulous, warm, and professional service to meet your needs. Thank you again for your kind review. We look forward to welcoming you back again. Sincerely, Muhammad Noval Mukolovin, General Manager, Hotel Gran Valonia, Café & Park
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Priyo I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Fast response when there are problems and refund requests
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Accommodation's Reply
30 Apr 2026
Dear Mr. Priyo, From Grand Wallonia Jember Hotel, we respectfully request your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please feel free to contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your wonderful review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***F
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
For staying overnight, the room is worth it... If possible, install an exhaust fan in the bathroom, so that the smell in the bathroom can be removed....👌
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Accommodation's Reply
13 Apr 2026
Dear Valued Guests, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your positive feedback regarding our hotel facilities. We are delighted to hear that you were satisfied with your stay. We are committed to providing all our guests with comfortable and high-quality facilities, and it is gratifying to see our efforts bear fruit. Thank you for your feedback; your comments are invaluable and help us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with attentive, friendly, and dedicated service. Thank you for your excellent review. We hope to welcome you back to our hotel again in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Friendly staff, clean rooms but smell a bit musty, there is a swimming pool but it is not well maintained
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you enjoyed your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. Thank you for your feedback; it is invaluable and helps us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you again for your wonderful review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The place is a bit inside a village/housing area, but there are many cafe options around.
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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W***t
icon-origin-TRAVELOKA
8.6
/10
Reviewed 23 week(s) ago
The bathroom is not very clean, the food is not very varied, the hotel entrance is very far.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***e
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 27 week(s) ago
Maybe you could pay more attention to the cleanliness of the room.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Henri
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel staff is very friendly and the hotel is very comfortable. Recommended.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Mr. Henry, Sincerely, Grand Wallonia Jember Hotel. We appreciate your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***e
icon-origin-TRAVELOKA
6.0
/10
Reviewed 31 week(s) ago
The room is very inadequate...including the wardrobe and the room walls which are very dirty...
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2 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel staff is very friendly and ready to help customers.
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
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Business
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10.0
/10
Reviewed 32 week(s) ago
Friendly hotel staff, luxurious facilities, cold air conditioning, clean bathroom, and very comfortable room
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Bar, Cafe and Lounge 4 Grand Valonia

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8.6
Very Good
From 978 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.5

Service and Facilites

8.7

People often mention about Grand Valonia
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Ambiance (73)
Bedroom (62)
Distance to City Center (58)
Staff Friendliness (58)
Bathroom (58)
Hotel Area (55)
Accessibility (47)
Check-in/out Time (44)
Room Space (43)
Family Friendly (42)
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Traveller Reviews Grand Valonia

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40
Customer reviews
J***o
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8.5
/10
Reviewed 3 week(s) ago
comfortable, calm,
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E***a
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8.6
/10
Reviewed 5 week(s) ago
Got it in the old building, lugging suitcases and climbing stairs. The pool below the room added to the squalor, dirty floors, faded sheets, stained pillowcases that should not be used anymore, thin towels, very minimal amenities. But breakfast in the new building with a view of the city and mountains, the food tasted delicious. Suggestions: Even though the building is old, cleanliness should still be a priority, dim lighting, the pool should be covered, do not use faded sheets, the faucet in the bathroom should be replaced.
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Accommodation's Reply
30 Jul 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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G***n
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Business
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9.4
/10
Reviewed 7 week(s) ago
For the price at the time of booking, I was a bit surprised, it was very economical 👍🏻
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1 people find it helpful
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Joko B.
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Staycation
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8.5
/10
Reviewed 8 week(s) ago
The room is nice, comfortable, cheap.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Mr. Jogo, Sincerely, Grand Wallonia Jember Hotel. We appreciate your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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W***a
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10.0
/10
Reviewed 9 week(s) ago
Very good and comfortable enough.
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Accommodation's Reply
10 Jul 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Joko B.
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8.5
/10
Reviewed 15 week(s) ago
Quite good, spacious room, but no television channels.
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Accommodation's Reply
21 May 2026
Dear Mr. Jogo, Sincerely yours, Grand Wallonia Jember Hotel. Thank you for taking the time to share your feedback regarding the facilities and services at our hotel restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We sincerely apologize that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management so that we can ensure your stay exceeds your expectations. Once again, we appreciate your feedback and your understanding. We are committed to providing the best possible experience, and we hope to welcome you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***i
icon-Leisure
Leisure
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5.0
/10
Reviewed 15 week(s) ago
The room smells musty, and the AC is not cold even though it is in a new building.
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1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your feedback regarding the facilities and services at our hotel's restaurant. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities and services unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our staff or management to ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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s***i
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8.3
/10
Reviewed 16 week(s) ago
For that price, it's okay, but we chose the wrong room because there were many reviews in the new building. We thought we would get a room in the new building, but it turned out we chose the old building, it was a bit damp, but it was okay for that price. Hopefully, the old building can be renovated so it's not damp, Sis.
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Accommodation's Reply
16 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. Thank you for your valuable feedback; it helps us improve our services and facilities in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with prompt, friendly, and attentive service. Thank you again for your excellent review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***i
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Staycation
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8.5
/10
Reviewed 18 week(s) ago
The hotel staff were very friendly and very helpful with the problems I experienced, such as when I was confused about where my room was located, they immediately offered to take me there.
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Accommodation's Reply
04 May 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***y
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8.5
/10
Reviewed 18 week(s) ago
My stay at this place was excellent. Upon arrival, I was greeted by friendly hotel staff. The room was well-equipped, comfortable, and very spacious. I highly recommend this affordable hotel with excellent amenities. I found the breakfast to be quite good, except the fried rice was a little too dry, and I received a spicy egg instead of a sunny-side-up egg. Thank you for offering such a great stay.
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Accommodation's Reply
30 Apr 2026
Dear Guests, A warm greeting from all staff at Hotel Gran Valonia. Thank you very much for your kind words regarding our hotel facilities. We are delighted to hear that you enjoyed your stay. Our hotel always strives to provide all guests with comfortable and high-quality service, and we sincerely appreciate your feedback. Your valuable comments will be greatly used to improve our services and facilities in the future. If you have any further requests or special needs, please do not hesitate to speak to our staff. We promise to provide meticulous, warm, and professional service to meet your needs. Thank you again for your kind review. We look forward to welcoming you back again. Sincerely, Muhammad Noval Mukolovin, General Manager, Hotel Gran Valonia, Café & Park
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Priyo I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Fast response when there are problems and refund requests
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Accommodation's Reply
30 Apr 2026
Dear Mr. Priyo, From Grand Wallonia Jember Hotel, we respectfully request your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please feel free to contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your wonderful review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***F
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
For staying overnight, the room is worth it... If possible, install an exhaust fan in the bathroom, so that the smell in the bathroom can be removed....👌
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Accommodation's Reply
13 Apr 2026
Dear Valued Guests, Grand Wallonia Jember Hotel would like to express our sincere gratitude for your positive feedback regarding our hotel facilities. We are delighted to hear that you were satisfied with your stay. We are committed to providing all our guests with comfortable and high-quality facilities, and it is gratifying to see our efforts bear fruit. Thank you for your feedback; your comments are invaluable and help us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with attentive, friendly, and dedicated service. Thank you for your excellent review. We hope to welcome you back to our hotel again in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Friendly staff, clean rooms but smell a bit musty, there is a swimming pool but it is not well maintained
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you enjoyed your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. Thank you for your feedback; it is invaluable and helps us improve our facilities and services in the future. If you have any further suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you again for your wonderful review. We hope to welcome you back to our hotel soon. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The place is a bit inside a village/housing area, but there are many cafe options around.
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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W***t
icon-origin-TRAVELOKA
8.6
/10
Reviewed 23 week(s) ago
The bathroom is not very clean, the food is not very varied, the hotel entrance is very far.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities to be unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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D***e
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 27 week(s) ago
Maybe you could pay more attention to the cleanliness of the room.
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Accommodation's Reply
26 Mar 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Henri
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel staff is very friendly and the hotel is very comfortable. Recommended.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Mr. Henry, Sincerely, Grand Wallonia Jember Hotel. We appreciate your positive review regarding our hotel facilities. We are delighted to hear that you were satisfied during your stay. We strive to provide all our guests with comfortable and high-quality facilities, and it is very encouraging to hear that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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A***e
icon-origin-TRAVELOKA
6.0
/10
Reviewed 31 week(s) ago
The room is very inadequate...including the wardrobe and the room walls which are very dirty...
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2 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our sincere gratitude for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your comments, as they help us continuously improve our services and facilities. We are deeply sorry that you found our facilities unsatisfactory. We strive to provide a comfortable and memorable experience for all our guests, and it is clear that we did not meet those standards during your stay. We apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide a better experience for our guests in the future. If you decide to stay with us again in the future, please do not hesitate to contact our reception or management team so that we can ensure your stay exceeds your expectations. Once again, we thank you for your feedback and understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel staff is very friendly and ready to help customers.
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Friendly hotel staff, luxurious facilities, cold air conditioning, clean bathroom, and very comfortable room
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Accommodation's Reply
29 Jan 2026
Dear Valued Customer, Grand Wallonia Jember Hotel would like to express our gratitude for your positive review regarding our hotel facilities. We are delighted that you were satisfied with your stay. We strive to provide all guests with comfortable and high-quality facilities, and it is very encouraging to know that our efforts have been successful. If you have any suggestions or special requests, please contact our staff. We will do our best to meet your needs with friendly and attentive service. Thank you for your excellent review. We hope to welcome you back to our hotel in the near future. Sincerely, Muhammad Noval Mugorobin, General Manager, Grand Wallonia Cafe & Park Hotel
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Number of reviews per page
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