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Grand Zuri Hotel Pekanbaru
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Grand Zuri Hotel Pekanbaru
Hotels
Preferred Partner
8.5
/10
Very Good
4,607 reviews
What Guests Say About Their Stay
Staff Friendliness (83)
Bedroom (83)
Ambiance (70)
Room Space (68)
Laura
9.7
/ 10
The hotel is clean. The location is the easiest way to get to another place and easy to find. The food is great. Many variation of foods. Nice environment and service
Cicilia B.
9.1
/ 10
Good location, clean and comfort room
Arifin C.
10.0
/ 10
They gave me an upgrade from superior to deluxe room, nice.
Syafrizal Syafrizal
8.5
/ 10
Receptions as name as Yadi is a good and familiar. We enjoy the room and best hotel near the city. Thanks.
Reza f. m.
8.5
/ 10
As expected, fast and also reliable.
In the Area
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Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Modern Design
Located accross Shopping Spot
Child-friendly Swimming Pool
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Available Room Types in Grand Zuri Hotel Pekanbaru
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Per room per night (excl. taxes & fees)
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What's around Grand Zuri Hotel Pekanbaru
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Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
Discover More About Grand Zuri Hotel Pekanbaru
note: hotel was previously named Grand Zuri Pekanbaru
Location
Staying at Grand Zuri Hotel Pekanbaru is a good choice when you are visiting Pekanbaru City Center.
About Grand Zuri Hotel Pekanbaru
Not only located within easy reach of various places of interests for your adventure, but staying at Grand Zuri Hotel Pekanbaru will also give you a pleasant stay.
Grand Zuri Hotel Pekanbaru is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Grand Zuri Hotel Pekanbaru is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Zuri Hotel Pekanbaru provides a pleasant accommodation for your stay.
From business event to corporate gathering, Grand Zuri Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Grand Zuri Hotel Pekanbaru is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Grand Zuri Hotel Pekanbaru, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Grand Zuri Hotel Pekanbaru, which you rarely find in other places.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Zuri Hotel Pekanbaru.
If you plan to have a long-term stay, staying at Grand Zuri Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Grand Zuri Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Grand Zuri Hotel Pekanbaru will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Zuri Hotel Pekanbaru is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Zuri Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Zuri Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Zuri Hotel Pekanbaru.
All facilities in Grand Zuri Hotel Pekanbaru
Swimming Pool
Fitness Center
Functional Hall
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard with drinks
- Fullboard with non-alcoholic drinks
- Free breakfast
- Halfboard with non-alcoholic drinks
- No alcohol
- Set menu dinner
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Transportation
- Airport transfer
- Car rental
Things to Do
- Fitness center
- Outdoor pool
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Zuri Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
Dear Valued Guest, Please be informed that additional breakfast charges will apply for children above 120 cm. They will be charged the full fee of 130.000 IDR (Not based on age). Thank You
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Zuri Hotel Pekanbaru | 119 |
Number of floors in Grand Zuri Hotel Pekanbaru | 9 |
Another facilities in Grand Zuri Hotel Pekanbaru | Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Frequently asked question in Grand Zuri Hotel Pekanbaru
What are available facilities at Grand Zuri Hotel Pekanbaru?
There are top facilites at Grand Zuri Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri Hotel Pekanbaru?
The standard check-in time at Grand Zuri Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Zuri Hotel Pekanbaru provide breakfast?
Yes, Grand Zuri Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Zuri Hotel Pekanbaru
Traveloka (4,585)
Other sources (22)
8.5
Very Good
From 4,585 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.4
Meal
8.4
Location
8.7
Service and Facilites
8.5
People often mention about Grand Zuri Hotel Pekanbaru
All
Bedroom (56)
Staff Friendliness (54)
Distance to City Center (50)
Ambiance (49)
Bathroom (49)
Room Space (46)
Variety (44)
Taste (41)
Accessibility (40)
Hotel Area (39)
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Traveler Reviews Grand Zuri Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
SA
Saiful A.
Staycation
8.5
/10
Reviewed 4 day(s) ago
really enjoyed staying at the Grand Zuri Hotel Pekanbaru
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Accommodation's Reply
30 Jun 2025
Dear Mr. Saiful A., Thank you for sharing your happy family moments at Hotel Grand Zuri! Your photos with your family while having breakfast and swimming really warm our hearts. This is the kind of family happiness that we always strive for. We promise to continue to improve our facilities for a more exciting family vacation. See you on your next visit. Our team can't wait to welcome your family back, please convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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e***a
10.0
/10
Reviewed 4 day(s) ago
Best, clean and close to business area
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Accommodation's Reply
02 Jul 2025
Dear Guest, Thank you for this short but meaningful review. We are very pleased to know that you are comfortable with the cleanliness of our hotel and its strategic location in the business area. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru in the near future. If there is anything we can help you with for your next visit, please do not hesitate to contact us. Warm regards, Antonius Budiono. General Manager
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R***t
Business
8.8
/10
Reviewed 5 day(s) ago
Third time staying here.. So far so comfortable.
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Accommodation's Reply
30 Jun 2025
Dear Respected Sir/Madam, Thank you for your loyalty and trust given to Hotel Grand Zuri Pekanbaru until your third visit! We are very happy to hear that you always feel comfortable while staying at our place. Comments like this are a great motivation for our team to continue to provide the best service and maintain consistent comfort for loyal guests like you. If there are any special needs or input for a better experience, do not hesitate to let us know. We hope to continue to be your choice of accommodation every time you visit Pekanbaru. See you on your fourth visit and beyond. Hands on, Antonius Budiono. General Manager
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R***t
Business
8.8
/10
Reviewed 5 day(s) ago
One of the destination hotels if there is work in Pekanbaru. If you want to find dinner, just walk forward, there are various kinds of street food.
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Accommodation's Reply
30 Jun 2025
Dear Sir/Madam, Thank you for choosing Hotel Grand Zuri Pekanbaru as your place to stay during your work agenda in Pekanbaru. We are very pleased to know that the strategic location of our hotel makes it easy for you to enjoy various street food around the hotel area. We hope that the comfort and ease of access that we offer can support your productivity during your business trip. Do not hesitate to provide input if there is anything we can improve for your comfort on your next visit. See you again on the next occasion! Hands on, Antonius Budiono. General Manager
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Andrian S. W.
10.0
/10
Reviewed 1 week(s) ago
Nice, clean, FO good, thanks for good experience
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Accommodation's Reply
27 Jun 2025
Mr. Andrian S.W.
Warm greetings from Hotel Grand Zuri Pekanbaru!
We truly appreciate you taking the time to share your positive experience with us through your review. It's delightful to know that you found our hotel nice and clean, and that our Front Office team provided good service - this feedback means a lot to our team!
Your satisfaction is our greatest motivation, and we're committed to consistently delivering good experiences for all our valued guests like yourself.
We look forward to welcoming you back for another pleasant stay in the future. Should you need any special arrangements for your next visit, please don't hesitate to let us know.
Warm regards,
Antonius Budiono
General Manager
FI
Fery I.
Business
10.0
/10
Reviewed 3 week(s) ago
Close to the city center and clubbing spots.
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Accommodation's Reply
17 Jun 2025
Dear Mr. Fery I., Thank you for your review. We are pleased to hear that our hotel's strategic location makes it easy for you to access various activity centers in Pekanbaru. As a star-rated hotel, Grand Zuri Pekanbaru deliberately chooses a location that is connected to various business, culinary, and entertainment centers for the convenience of our guests. We hope to welcome you back on the next occasion, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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R***h
8.5
/10
Reviewed 3 week(s) ago
The hotel room is clean, the hotel location is in the city center.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Mr./Mrs. R*h,*Thank you for your review. We are pleased to know that you enjoyed the cleanliness of the room and the strategic location of our hotel in the center of Pekanbaru. We are committed to always providing the best guest experience. We hope to welcome you back again in the future. Best regards, Antonius Budiono. General Manager
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Abdi H.
10.0
/10
Reviewed 3 week(s) ago
Great, clean, delicious breakfast, comfortable, very suitable for bringing family.
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Accommodation's Reply
12 Jun 2025
Dear Mr. Abdi H., Thank you for your positive review and appreciation of our cleanliness, breakfast, and comfort. We are very happy to hear that your stay with your family was memorable and satisfying. Hopefully, Hotel Grand Zuri Pekanbaru will remain your favorite accommodation choice for your next visit. We look forward to your return, convey our warm greetings to all family members at home. Tightly shake hands,. Antonius Budiono. General Manager
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E***y
Staycation
10.0
/10
Reviewed 3 week(s) ago
At the time of check-in it was crowded, but we were invited to sit by the manager, and there were snacks provided for those waiting to check in, the manager was very friendly and even offered us another drink. We were upgraded to a level 1 higher room.
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Accommodation's Reply
12 Jun 2025
Dear Mrs. E*y, Thank you for your warm review and appreciation of our service, especially during the check-in process. We are very happy that your experience was memorable, starting from the friendliness of the team, the snack facilities for waiting guests, to the room upgrade as a form of our appreciation. We are always committed to ensuring the comfort of every guest who visits the Grand Zuri Pekanbaru Hotel, including providing personal service that meets your needs. Hopefully you enjoy all our facilities, and we look forward to your return on the next occasion, convey our warm greetings to all family members at home. Tight handshakes,. Antonius Budiono. General Manager
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CB
Cut B. R.
Leisure
10.0
/10
Reviewed 3 week(s) ago
This is my first time staying here, and it turned out to be as expected, the room is comfortable, the bathroom is okay, there is a prayer room, the pool facilities also have a mini playground. It was very impressive, only the view of the room was lacking, because our room could not see the view outside, but other than that everything was really good, I like it
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Accommodation's Reply
12 Jun 2025
Dear Ms. Cut B. R., Thank you for your review and appreciation of our room comfort, facilities, and services. We are pleased to know that your overall stay experience met your expectations. Regarding the room view, we would like to inform you that the room type you have chosen is indeed designed for guests who prioritize privacy. However, we also have room options with more open views for the comfort of guests who want an exterior view. Hopefully on your next visit, we can recommend an option that suits your preferences. Thank you again for your valuable input. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru, convey our warm greetings to all family members at home. Tight hug,. Antonius Budiono. General Manager
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A***u
9.7
/10
Reviewed 4 week(s) ago
The location is strategic, the rooms are clean and comfortable, the service is good.
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam, Thank you for your review, Glad to know that you are satisfied with our strategic location, clean & comfortable room, and our service. Your review means a lot to our team. We look forward to your next visit, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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N***n
9.7
/10
Reviewed 5 week(s) ago
Recommended with its new look
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, Thank you very much for your brief but meaningful review of your stay at Hotel Grand Zuri Pekanbaru. We are very happy to know that you like our new look and recommend our hotel to other travelers. The design and facility updates that we have made are part of our commitment to continue providing a better stay experience for our guests. Appreciation like this is a great motivation for our team to continue innovating. We look forward to welcoming you back on your next visit to enjoy more of the advantages of Grand Zuri Pekanbaru. Do not hesitate to contact us directly if you need assistance in your next booking. Closest greetings,. Antonius Budiono. General Manager
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hj
hendro j.
8.7
/10
Reviewed 5 week(s) ago
The room I got was not soundproof, at night I could hear noise from other rooms, people's voices and sometimes the sound of chairs and footsteps.
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Accommodation's Reply
28 May 2025
Dear Mr. Hendro J., Thank you for taking the time to provide feedback regarding your stay at Hotel Grand Zuri Pekanbaru. We greatly appreciate your review, as it helps us to continuously improve guest comfort. We apologize for the inconvenience you experienced due to the lack of soundproofing of the room from the surrounding environment. We understand how important a quiet atmosphere is for optimal rest, and we will immediately follow up by rechecking the sound insulation of the related room to minimize similar disturbances in the future. We hope to provide a better experience on your next visit, convey our warm greetings to all family members at home. Tight hug,. Antonius Budiono. General Manager
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andreas b. s. a.
Business
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and helpful, the breakfast is delicious and varied, the location is strategic.
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Accommodation's Reply
26 May 2025
Dear Mr. Andreas B. S. A., Thank you for your positive review regarding your stay at Hotel Grand Zuri Pekanbaru. We greatly appreciate your appreciation for the friendliness and helpfulness of our staff, the delicious variety of breakfast, and the strategic location of our hotel. Comments like these are a great motivation for our team to continue to maintain the quality of service and facilities that we offer. We are proud to be able to meet your expectations in terms of staff friendliness, culinary, and location comfort. We look forward to welcoming you back on the next occasion to provide an even better stay experience. Our team is always ready to provide the best service for your comfort, convey our warm greetings to all family members at home. Tight grip,. Antonius Budiono. General Manager
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W***i
Leisure
10.0
/10
Reviewed 6 week(s) ago
very satisfying for the room, staff service, room facilities, breakfast menu is very delicious, everything is ok, good and satisfying
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Accommodation's Reply
27 May 2025
Dear Valued Guest, We are very touched to receive your excellent review and perfect 10/10 rating! The review that all aspects from the room, staff service, facilities, to the breakfast menu are all "ok, good, and satisfying" is the highest award for us. The Grand Zuri Pekanbaru Team is proud to know that your stay was so pleasant. Our commitment to provide complete service with the highest standards is truly paid off through this review. We will continue to maintain and improve the quality of this service. Can't wait to provide a more special experience on your next visit. Close hand,. Antonius Budiono. General Manager
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SR
SUTAN R. S.
Business
10.0
/10
Reviewed 6 week(s) ago
Since February, Grandzuri has become my second stopover while I have work in the Riau area. I never get bored of staying here, even repeatedly. The hotel staff already knows me. Starting from the good service, all the hotel staff are friendly, the food is delicious. Overall, all the best.
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Accommodation's Reply
21 May 2025
Dear Mr. Sutan R. S., It is truly an honor for us at Hotel Grand Zuri Pekanbaru to receive such a warm review from you. We are deeply touched to learn that since February, our hotel has become your “second home” during your business trip in Riau. Your commitment to always come back to us is a testament to the invaluable trust, and we cannot thank you enough for this. We are very pleased to hear your experience highlighting: Our team’s consistent and friendly service (to the point that they already know your arrival - it makes us smile!). The quality of the food that is satisfying, both in the restaurant and through room service (the photos of the food that you have attached look very appetizing!). The comfort of the room as a work and relaxation space (the photos of your desk with a calm atmosphere and your moments of relaxation truly reflect the atmosphere that we want to present to our guests). Our team will continue to innovate, both in services, facilities, and culinary so that every visit of yours remains special. Especially for room service, we will add some new menus in the near future, and we hope that you are willing to try them on your next visit, convey our warm regards to all family members at home. Hands on, Antonius Budiono. General Manager
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OA
Oscar A. P.
9.7
/10
Reviewed 7 week(s) ago
Good [Engaging opening line][Tell us about your stay] ]Atmosphere/Facilities: [Describe the hotel's atmosphere and facilities] ]Food: [Share your thoughts about the food provided] ]Staff Assistance: [Tell us about your experience with the hotel staff] ]Highlights: [Mention things that made your stay special] ]Price: [Give your thoughts about the value for the price paid] ]Location: [Describe the location of the hotel, e.g. strategic location close to.]
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Accommodation's Reply
21 May 2025
Hello Bro Oscar A. P. Thank you in advance for taking the time to provide a review on this platform regarding the moment of staying at Grand Zuri Pekanbaru some time ago, seeing the review given is very identical to the characteristics of a person who understands the world of IT very well, but the message conveyed we can understand well. We hope that on the next visit we can have the opportunity to interact directly with Bro Oscar, see you again at Grand Zuri Pekanbaru. Hands on, Antonius Budiono. General Manager
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FT
Fitra T. S.
9.4
/10
Reviewed 7 week(s) ago
The location is close to the mall and lots of food. So it's easy to just walk.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mr./Mrs. Fitra T. S., Thank you for taking the time to share your review of your stay at Hotel Grand Zuri Pekanbaru. We are very pleased to know that our hotel's strategic location, which is close to shopping and culinary centers, provides convenience and comfort during your stay. Guest comfort and satisfaction are our top priorities, and reviews like this motivate our team to continue to maintain and improve our services. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru for a more enjoyable stay. Should you have any special needs or further questions, please do not hesitate to contact us directly. Warm regards, Antonius Budiono. General Manager
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AM
Ahmad M.
Leisure
8.5
/10
Reviewed 7 week(s) ago
The extra breakfast rate for a 10 year old child is too expensive, 130 thousand per person.
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Accommodation's Reply
17 May 2025
Dear Mr. Ahmad M., We would like to thank you for your review. We greatly appreciate the feedback from our guests as part of our efforts to continuously improve our services. Here are the provisions for children's breakfast that apply at the Grand Zuri Pekanbaru Hotel which we believe that this information is also very meaningful for our other guests. - Height> 120cm: adult rate (IDR 130 thousand) - Age> 5 years & height <120cm: 50% adult rate (IDR 65 thousand). We implement this policy by considering the variety of complete dishes available and the consumption needs of each guest, so we strongly believe it is worth the price paid, but we always evaluate the policy for guest comfort, If you have further questions, our team is ready to help. See you again at Grand Zuri Pekanbaru, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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RS
Rita S. D. M.
10.0
/10
Reviewed 7 week(s) ago
Satisfied with the condition of the hotel. Friendly staff. Clean place. Good food.
See original
1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Mrs. Rita S. D. M., Warm greetings from Hotel Grand Zuri Pekanbaru! We would like to express our deepest gratitude for the time you have taken to provide a review of your stay on May 12–14, 2025. It is a pleasure for us to know that you are satisfied with the hotel facilities, enjoyed our dishes, and felt the friendliness of our staff. Cleanliness and sincere service are our top priorities, and your review is an encouragement for our team to continue to provide the best. Your satisfaction is our greatest reward, and we look forward to welcoming you back on another occasion for a more enjoyable stay. If there is anything we can improve, please do not hesitate to let us know. Once again, thank you for choosing Hotel Grand Zuri Pekanbaru. We greatly appreciate your trust, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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