Does Horison Resort Dieng provide parking?

Yes, Horison Resort Dieng provides parking. Please confirm details directly with the hotel.

What do past guests say about Horison Resort Dieng?

Horison Resort Dieng is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Horison Resort Dieng

Name: Horison Resort Dieng
Address: JL.Dieng KM14, Rejosari Tambi, Kec.Kejajar, Kab.Wonosobo, Jawa Tengah, Kejajar, Wonosobo, Jawa Tengah, Indonesia, 56354, JL.Dieng KM14, Rejosari Tambi, Kec.Kejajar, Kab.Wonosobo, Jawa Tengah, Jawa Tengah, 56354, Indonesia
Rating: 9.1

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9.1

/10

Exceptional

570 reviews

What Guests Say About Their Stay

Staff Friendliness (180)

Surroundings (145)

Bedroom (137)

Ambiance (133)

Stefanny D.

10.0

/ 10

The room had a truly beautiful view. It was also very clean. The hotel grounds were clean and comfortable. The staff were very helpful.

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yogi d.

10.0

/ 10

I stayed at Horison Resort Dieng on our honeymoon, and our experience was truly delightful. From the moment we checked in, the staff greeted us warmly and provided prompt service. The room was clean, comfortable, and had a tranquil atmosphere. The cool Dieng air made for a more enjoyable rest. The mountain views from the hotel grounds were also beautiful, especially in the morning. The breakfast offered a wide variety of delicious options. The hotel's location is also strategic for visiting various tourist destinations in the Dieng area. Overall, our stay here was very satisfying and one of the highlights of our honeymoon. Thank you to the entire Horison Resort Dieng team for their exceptional service. We hope to maintain the quality of service and facilities. Highly recommended for couples and families looking to enjoy the Dieng atmosphere in comfort.

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Chandra S.

10.0

/ 10

Room service was great.. I requested a birthday cake for my wife, and the cake was delicious and beautifully presented. I will stay again if I go to Dieng.. Thank you Horison Resort Dieng

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Shofia S. a.

10.0

/ 10

The hotel is so cool, especially at night. And from the restaurant where we had breakfast, the view of the mountains was so amazing, oh my God.

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C***C

10.0

/ 10

The security guard who was in charge on the afternoon of May 4th was kind, friendly, and provided excellent service. Thank you for your help. The front desk staff who were in charge on the afternoon of May 4th were friendly and provided very complete information. I was in room 123, the room was clean, the hot water worked well, and the complete breakfast was delicious. Ms. Reni at the front desk and Mr. Samuel at the front desk thank you for your excellent service. Those who came to Dieng to explore nature ended up staying at the hotel, satisfied with the service and facilities of Horison Resort Dieng.

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In the Area

See Map

JL.Dieng KM14, Rejosari Tambi, Kec.Kejajar, Kab.Wonosobo, Jawa Tengah, Kejajar, Wonosobo, Jawa Tengah, Indonesia, 56354

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Horison Resort Dieng is a hotel is located at Kejajar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Horison Resort Dieng

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What's around Horison Resort Dieng

JL.Dieng KM14, Rejosari Tambi, Kec.Kejajar, Kab.Wonosobo, Jawa Tengah, Kejajar, Wonosobo, Jawa Tengah, Indonesia, 56354

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Discover More About Horison Resort Dieng

Discover the serene beauty and unparalleled comfort of Horison Resort Dieng, your premier destination for an unforgettable stay in the heart of Jawa Tengah, Indonesia. Nestled amidst breathtaking landscapes, Horison Resort Dieng offers a perfect blend of modern luxury and natural tranquility, making it an ideal choice for both leisure and business travelers seeking an escape from the ordinary. Experience exceptional hospitality and create lasting memories at this exquisite resort.

Horison Resort Dieng Location

Horison Resort Dieng is strategically situated in the picturesque Dieng Plateau region of Jawa Tengah. Located at JL.Dieng KM14, Rejosari Tambi, Kec.Kejajar, Kab.Wonosobo, Jawa Tengah, Kejajar, Wonosobo, Jawa Tengah, Indonesia, 56354, the resort offers a peaceful retreat away from the hustle and bustle of city life. While specific distances to major urban centers or highways are less relevant in this mountainous locale, its accessibility to the natural wonders of Dieng is paramount. The atmosphere surrounding Horison Resort Dieng is one of serene natural beauty, with crisp mountain air and stunning panoramic views. It's an ideal setting for those who appreciate nature, adventure, and a tranquil escape. The resort is perfectly positioned for exploring the unique geological formations, ancient temples, and vibrant local culture that the Dieng Plateau is renowned for.

Horison Resort Dieng Facilities & Services

Facilities for guests at Horison Resort Dieng are designed to ensure a comfortable and enjoyable stay, catering to every need. The resort boasts a range of amenities to enhance your experience:

A refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim.
A dedicated children's play area, ensuring younger guests have plenty of fun and entertainment.
A well-equipped fitness center for those who wish to maintain their workout routine.
On-site dining options offering delicious local and international cuisine.
Complimentary Wi-Fi access throughout the resort.
Ample free parking space for guests arriving by car.
Concierge services to assist with tour bookings and local information.

The swimming pool is open daily from 7:00 AM to 6:00 PM. While most facilities are complimentary, specific services like spa treatments may incur additional charges, payable in Indonesian Rupiah (IDR).

Horison Resort Dieng Room Types

Horison Resort Dieng offers a diverse selection of accommodations to suit every traveler's preference. The room types of Horison Resort Dieng are thoughtfully designed to provide comfort and convenience, ensuring a restful stay. Guests can choose from various room categories, each offering unique features and stunning views.

Deluxe Room:
Available with either a Garden View or Mountain View. These rooms are non-smoking and some may feature a bathtub.
Executive Room:
Offering enhanced amenities and often a more expansive view, these rooms are also non-smoking.
Suite:
For those seeking extra space and luxury, the suites provide premium comfort, often with separate living areas and the possibility of a bathtub.
Family Room:
Ideal for families or larger groups, these rooms are designed to accommodate multiple guests comfortably.

All rooms are designated as non-smoking to ensure a fresh and healthy environment for all guests. Please inquire about specific room features, such as the availability of a bathtub, when making your reservation.

Horison Resort Dieng Dining & Restaurants

Savor a culinary journey at Horison Resort Dieng, where delicious food and a welcoming ambiance await. The resort's dining venues offer a delightful array of flavors to satisfy every palate.

The Dieng Restaurant:
This is the resort's main dining establishment, serving a delectable breakfast buffet from 6:30 AM to 10:00 AM. For lunch and dinner, it offers an à la carte menu featuring a mix of Indonesian specialties and international favorites. Estimated price per person for lunch or dinner ranges from IDR 150,000 to IDR 250,000. The restaurant is open daily from 6:30 AM to 10:00 PM.
The Lounge:
A cozy spot to unwind with a cup of coffee, tea, or a refreshing cocktail. Light snacks and pastries are also available. The Lounge operates from 10:00 AM to 11:00 PM.

Guests can enjoy the authentic tastes of Indonesia prepared with fresh, local ingredients, alongside familiar international dishes. The dining experience at Horison Resort Dieng is designed to be a highlight of your stay.

Horison Resort Dieng Nearby Attractions and Activities

The Dieng Plateau is a treasure trove of natural beauty and cultural heritage, offering a wealth of attractions and activities for visitors to Horison Resort Dieng. Explore the wonders that lie just beyond the resort's doorstep:

Kawah Sikidang (Kidang Crater):
Witness the unique spectacle of a crater that moves and changes its location, emitting a distinct sulfurous aroma.
Telaga Warna (Colored Lake):
Marvel at the mesmerizing beauty of this lake, whose colors shift due to the sulfur content and surrounding minerals.
Arjuna Temple Complex:
Step back in time at this ancient Hindu temple complex, one of the oldest in Java, offering a glimpse into the region's rich history.
Dieng Plateau Sunrise:
Experience a breathtaking sunrise from viewpoints like Sikunir Hill, where the golden rays illuminate the mist-covered landscape.
Candi Bima:
Explore another significant ancient temple, known for its unique architectural style and historical importance.

If you are looking for other activities around Horison Resort Dieng, check out the best deals on Traveloka: Recommended activities in Wonosobo!

How to Get to Horison Resort Dieng from the Airport

Reaching Horison Resort Dieng is an adventure in itself, offering scenic routes through the highlands of Jawa Tengah. Whether you are arriving at a major airport like Adisumarmo International Airport (SOC) in Solo or Ahmad Yani International Airport (SRG) in Semarang, there are several convenient options for your journey. Understanding how to get to Horison Resort Dieng will ensure a smooth transition to your mountain retreat.

Private Airport Transfer:
The most convenient option is to arrange a private airport transfer service of Horison Resort Dieng directly through the hotel or via Traveloka. This service offers door-to-door convenience, with a driver meeting you at the airport and taking you directly to the resort. Prices can vary depending on the airport and vehicle type, typically ranging from IDR 500,000 to IDR 1,000,000 or more. This is the easiest way to get to Horison Resort Dieng.
Taxi or Ride-Hailing Service:
Upon arrival at the airport, you can hire a taxi or use a ride-hailing service. This option provides flexibility but can be more expensive for the long journey to Dieng. Ensure you agree on a fare beforehand or use a metered taxi. The estimated cost can range from IDR 400,000 to IDR 800,000, depending on traffic and the specific service.
Public Transportation (Bus):
For a more budget-friendly option, you can take a bus from the airport to the nearest major city (Solo or Semarang) and then catch another bus heading towards Wonosobo. From Wonosobo, you will need to take a local minivan (angkot) or another taxi to reach Horison Resort Dieng. This method is the most time-consuming and requires multiple transfers. The total cost for bus tickets might be around IDR 100,000 to IDR 200,000, but factor in additional costs for local transport.

For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Horison Resort Dieng

Choosing Horison Resort Dieng for your next getaway promises an experience filled with natural beauty, comfort, and exceptional service. Here’s why it stands out:

Stunning Natural Location:
Immerse yourself in the breathtaking landscapes of the Dieng Plateau, offering a peaceful and rejuvenating escape.
Comfortable Accommodations:
Enjoy a variety of well-appointed rooms designed for relaxation and a good night's sleep. Check for current
room availability at Horison Resort Dieng
to plan your visit.
Excellent Facilities:
From a refreshing swimming pool to dining options, the resort provides amenities to enhance your stay.
Proximity to Attractions:
Easily explore the unique natural wonders and historical sites of the Dieng Plateau.
Warm Hospitality:
Experience the genuine warmth and attentive service that Horison Resorts are known for.

Ready to experience the magic of Dieng?

Booking Horison Resort Dieng

is simple and convenient. For the best rates and a seamless booking process, visit Traveloka. Don't miss out on special offers!

Room rates at Horison Resort Dieng start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Book budget hotels in Jawa Tengah and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Horison Resort Dieng

Common Space

Lobby

Exterior

Restaurant

In-room Facilities

Cable TV
Desk
Shower
TV

Hotel Services

Concierge
Front desk
24-hour Receptionist
24-hour security

Public Facilities

Elevator
Restaurant
WiFi in public area

Connectivity

Free WiFi

General

Non-smoking room

Accommodation Policy & General Information in Horison Resort Dieng

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Horison Resort Dieng	95
Number of floors in Horison Resort Dieng	6
Another facilities in Horison Resort Dieng	Cable TV, Desk, Shower, TV, Concierge

Frequently asked question in Horison Resort Dieng

What are available facilities at Horison Resort Dieng?

There are top facilites at Horison Resort Dieng such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Horison Resort Dieng?

The standard check-in time at Horison Resort Dieng is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Horison Resort Dieng?

Horison Resort Dieng is a 3.0-star hotel.

How many floors does Horison Resort Dieng have?

Horison Resort Dieng has 6 floors.

How many rooms are available at Horison Resort Dieng?

Horison Resort Dieng has 95 rooms in total.

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More Reviews from Other Guests in Horison Resort Dieng

Overall Ratings & Reviews Horison Resort Dieng

Traveloka (570)

9.1

Exceptional

From 570 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Horison Resort Dieng

All

Staff Friendliness (144)

Surroundings (120)

Ambiance (119)

Bedroom (116)

Taste (116)

Variety (113)

Hotel Area (109)

Accessibility (98)

Bathroom (97)

Room Space (87)

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Traveler Reviews Horison Resort Dieng

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Customer reviews

Stefanny D.

10.0

/10

Reviewed 5 day(s) ago

The room had a truly beautiful view. It was also very clean. The hotel grounds were clean and comfortable. The staff were very helpful.

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Karno

8.4

/10

Reviewed 1 week(s) ago

I wasn't entirely satisfied with the room. Although it was cool, I found it stuffy, even though there was a window. Because the window was still enclosed by the hotel corridor, I couldn't get direct access to the cool air.

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Accommodation's Reply

27 Jul 2026

Dear Mr. Carno, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that similar issues do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Sri L.

Leisure

8.5

/10

Reviewed 2 week(s) ago

The location is great and the breakfast is delicious, although the room we got was stuffy and smelled musty.

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Accommodation's Reply

27 Jul 2026

Dear Madam, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such problems do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your constructive feedback and suggestions. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Sri L.

8.5

/10

Reviewed 2 week(s) ago

The breakfast was varied and delicious, but the room was a bit stuffy and had a musty smell. Hopefully, this can be fixed soon.

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Accommodation's Reply

27 Jul 2026

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R***i

Leisure

9.4

/10

Reviewed 2 week(s) ago

2 hours of staying at the Horison Hotel while on holiday in Dieng. The location is strategic right on the roadside, the staff is friendly, the breakfast menu has quite a lot of choices. The only drawback is the hotel room, yesterday I got room 123. The bathroom door couldn't be closed properly, let alone locked from inside the toilet. The shower didn't have hot water, only water that wasn't very warm, imagine what a morning shower without hot water would be like in cold weather. Also, the toilet flush had very little water coming out so it took some effort to flush. Hopefully, it can be improved in the future. Honestly, this is the first time I've found accommodation with less facilities.

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Accommodation's Reply

27 Jul 2026

Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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J***o

Leisure

9.1

/10

Reviewed 2 week(s) ago

Hotel close to tourist attractions. Friendly staff, but there were cockroaches in the room. We were given directions to move rooms and free breakfast for two.

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Accommodation's Reply

27 Jul 2026

Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the cleanliness of our room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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yogi d.

10.0

/10

Reviewed 2 week(s) ago

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Accommodation's Reply

23 Jul 2026

Dear Mr. Yogi, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Marrisa K. W.

8.5

/10

Reviewed 2 week(s) ago

Fast check-in, great views and facilities.

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Accommodation's Reply

23 Jul 2026

Dear Marissa, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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m***o

Leisure

8.5

/10

Reviewed 3 week(s) ago

Hotel staff is friendly, clean, breakfast is delicious.

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Accommodation's Reply

23 Jul 2026

Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng

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w***y

Leisure

8.5

/10

Reviewed 3 week(s) ago

Great location, pretty good service, and good value for money. I'll definitely return if I go back to Dieng.

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you were satisfied with the cleanliness of the rooms, the service, and the surroundings of Horison Resort Dieng. This is a result of our staff's continuous efforts to provide the best possible experience for all guests. We appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with an equally excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng

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Chandra S.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Room service was great.. I requested a birthday cake for my wife, and the cake was delicious and beautifully presented. I will stay again if I go to Dieng.. Thank you Horison Resort Dieng

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Accommodation's Reply

16 Jul 2026

Dear Ms. Chantra, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Verified Traveler

Leisure

9.7

/10

Reviewed 3 week(s) ago

The restaurant is delicious and not too expensive. Breakfast is served in front of the restaurant, and the garden outside is even better for a children's playground. The rooms are clean, and the hot water is excellent even in the cold Dieng weather.

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Accommodation's Reply

16 Jul 2026

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L***a

Leisure

8.4

/10

Reviewed 3 week(s) ago

The room was comfortable and the service was good. However, the breakfast was less than delicious, with many of the dishes being salty. The food was limited and lacked variety.

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Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Thank you for giving us the opportunity to review Horizon Resort Dieng. We apologize for the inconvenience caused by your valuable feedback. We are very sorry that you were dissatisfied with the hotel's food service. We understand that this did not meet your expectations. We have discussed this with our staff and will take steps to prevent this from happening again in the future. If you experience any problems during your stay, please contact our reception at 08*******021. We hope to welcome you again and provide you with a more pleasant experience in the future. We appreciate your constructive feedback and we will continue to strive to improve the quality of our service. Thank you, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Neny k.

8.5

/10

Reviewed 3 week(s) ago

The location is easy to reach, the hotel area and guest rooms are very comfortable, and the staff are friendly.

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Accommodation's Reply

14 Jul 2026

Dear Ms. Nenì, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Bayu P. J. K.

Leisure

9.4

/10

Reviewed 3 week(s) ago

Choosing to stay here on vacation is a no-brainer. The location is strategic, close to the Dieng Plateau tourist area. The weather isn't as cold as at point 0 and above. The rooms are very comfortable, the parking is spacious, and the staff and security are friendly. It's simply top-notch.

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Accommodation's Reply

14 Jul 2026

Dear Mr. Bayu, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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R***a

Leisure

9.7

/10

Reviewed 4 week(s) ago

An honest review. I stayed for two nights at Horison Dieng. 1. The room was quite comfortable, very cool even without air conditioning because the area is indeed cold. The view from the balcony was excellent, but please provide a bench on the balcony, a cheap one that's weatherproof, to make it even better. 2. The facilities are excellent; there are two elevators, both of which function. A gym would be a great place to exercise. 3. The rooftop cafe has delicious food, affordable prices for this class of hotel, and the breakfast is also very good, with a wide variety, and a great view. Just a suggestion: when there are staff at breakfast who wear neat suits, whether they're hotel sales or PR, especially the women, please pay attention to your surroundings when they're on video calls or taking photos. They don't even realize they're disturbing guests who are having breakfast by standing in front of the restroom while on video calls. It seems like it wasn't just me; other guests were annoyed too. 4. Just a suggestion: If anyone rents a jeep, please avoid going downstairs. It's so noisy at night with all the revving up and disrupting your rest. Sorry for the long list, just input to help us achieve success. While occupancy rates are certainly always full, as this is a tourist area, it's also important to evaluate this. I'm also a service professional, so it's still relevant.

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Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We apologize for the inconvenience you experienced during breakfast this morning. The lady in the suit you mentioned is a member of the hotel's Public Relations team and was live-streaming on TikTok to promote the hotel's breakfast area. However, we understand that such filming should not disrupt your dining experience or the use of facilities such as the restrooms. We have issued a strong warning to the team involved and have conducted an assessment to ensure that future filming will be conducted with consideration for others and maintaining safe social distancing to protect your privacy and comfort. Your comfort is our top priority. We hope this incident will not affect your trust in our services. We will do our best to provide even better quality service during your next stay. Thank you, Youssef Siddiq, General Manager, The On Horizon Resort

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Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

Cool, this is my 3rd time staying here.

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Accommodation's Reply

15 Jul 2026

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Lita S.

9.4

/10

Reviewed 4 week(s) ago

The staff is friendly, the accommodation is okay.

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Accommodation's Reply

14 Jul 2026

Dear Lita, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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m***a

8.5

/10

Reviewed 4 week(s) ago

The room was quite large, and we got a promotion for a balcony. The bathroom was large, but the toilet smelled a bit. There was hot water. The room didn't have air conditioning, but it was still cool. The window had a mountain view.

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Accommodation's Reply

10 Jul 2026

Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expected. We have discussed this issue with our team and will take steps to improve and prevent such issues from happening again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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Shofia S. a.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel is so cool, especially at night. And from the restaurant where we had breakfast, the view of the mountains was so amazing, oh my God.

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Accommodation's Reply

08 Jul 2026

Dear Ms. Sofia, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng

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