Hotel City Dumai

Hotels
8.2
/10
Very Good
1,541 reviews

What Guests Say About Their Stay

Distance To City Center (30)
Staff Friendliness (26)
Room Space (25)
Bedroom (24)
Agus Kusumah
9.7
/ 10
Good location and good services
In the Area
See Map
Jalan Jend Sudirman no 445. Dumai, Dumai Kota, Dumai, Riau, Indonesia, 28811

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Hotel City Dumai is located in area / city Dumai Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel City Dumai

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Jalan Jend Sudirman no 445. Dumai, Dumai Kota, Dumai, Riau, Indonesia, 28811
Lobby Hotel City Dumai
Lobby 2 Hotel City Dumai

Discover More About Hotel City Dumai

Location


Hotel City Dumai is located in area / city Dumai Kota.

About Hotel City Dumai

Hotel City Dumai is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel City Dumai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel City Dumai is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel City Dumai is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hotel City Dumai

Common Space Hotel City Dumai
Common Space
Lobby Hotel City Dumai
Lobby
Accommodation Services Hotel City Dumai
Accommodation Services
Exterior Hotel City Dumai
Exterior
Restaurant Hotel City Dumai
Restaurant

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby

General

  • AC
  • Connecting rooms
  • Family room

Food and Drinks

  • Restaurant with AC
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Hotel City Dumai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel City Dumai
95
Number of floors in Hotel City Dumai
3
Another facilities in Hotel City Dumai
Breakfast restaurant, Safety deposit box, WiFi in public area, Cable TV, Desk

Frequently asked question in Hotel City Dumai

What are available facilities at Hotel City Dumai?
There are top facilites at Hotel City Dumai such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel City Dumai?
The standard check-in time at Hotel City Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel City Dumai provide breakfast?
Yes, Hotel City Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel City Dumai

8.2
Very Good
From 1,541 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.1

Location

8.4

Service and Facilites

8.2

People often mention about Hotel City Dumai
All
Distance to City Center (22)
Staff Friendliness (18)
Bedroom (18)
Ambiance (17)
Accessibility (15)
Room Space (15)
Bathroom (14)
Variety (14)
Surroundings (13)
Taste (13)
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Traveler Reviews Hotel City Dumai

Number of reviews per page
20
40
Customer reviews
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The staff is very friendly and the rooms are clean.
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F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Next time I'll stay here again... For that price you get all the facilities
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M Riza W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice hotel, with strategic location in Dumai City
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N***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
worthy and comfortable
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Syamsul M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel room was clean, the room was big, the restaurant was clean, adding 1 person for breakfast was cheap and the breakfast food was decent.
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R***i
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and close to all amenities.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great, close to work. Breakfast is pretty decent at an affordable price, and it's clean.
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M***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
A little input, next time please explain that drinks in the room must be paid for, don't leave them sitting there, after drinking it will be deducted from the deposit 😂
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1 people find it helpful
Hardian E. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
A suitable and comfortable hotel for families, the rooms are spacious, suitable for children to run around playing in the room.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable hotel and location close to ferry port, friendly staff.
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Fandi S.
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8.5
/10
Reviewed 6 week(s) ago
Not bad at an affordable price
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Aidil R.
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Staycation
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10.0
/10
Reviewed 12 week(s) ago
the breakfast is delicious, and the breakfast place is nice like a restaurant
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1 people find it helpful
s***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Very cool, suitable in all aspects🥰🥰
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s***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Awesome, go ahead for those who want to staycation
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G***t
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Awesome. I really enjoyed it. And this is my umpteenth stay.
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z***a
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
The check-in service was slow, even though I had already booked a room. Even though I arrived late, it turned out the room was not ready.
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Accommodation's Reply
10 Apr 2025
An. We apologize for the reception, but if you have to wait half an hour, it's still reasonable, thank you for staying at the City Hotel, we'll be waiting for you.
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Mulyani S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Overall, the hotel is great and I often stay at this hotel when I go to Dumai.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Recommendation for those of you who are on holiday in Dumai, stay at the Dumai City Hotel, the staff are friendly, the environment is clean
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Donny
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10.0
/10
Reviewed 25 week(s) ago
Good, nice atmosphere and complete food
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Sarianum S.
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Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
very strategic location...easy to get anywhere...just a few reminders...the recorded sound of calling the swiftlets is a bit annoying because it's on 24 hours.
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Number of reviews per page
20
40

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Exterior 4 Hotel City Dumai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.