Hotel Dafam Pekanbaru

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8.6
/10
Very Good
6,160 reviews

What Guests Say About Their Stay

S***a

10.0
/ 10
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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S***a

10.0
/ 10
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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abdurahman

9.1
/ 10
Always one of the best options in Pekanbaru. All functions, good service, delicious meal.

Sonny I.

10.0
/ 10
All the staff are friendly and very appreciative of both in-house and visiting guests. Breakfast is varied and delicious. The rooms and hotel grounds are spotless.
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Dika R.

10.0
/ 10
The hotel service was excellent and friendly. I happened to want some me time on my birthday. What a wonderful surprise.
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In the Area
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Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141

Main Facilities

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This accommodation offers:
Bar
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Laundry
note: hotel was previously named The Arowana Hotel Pekanbaru Hotel Dafam Pekanbaru is located in area / city Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Dafam Pekanbaru

Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
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Lobby Hotel Dafam Pekanbaru
Lobby 2 Hotel Dafam Pekanbaru

Discover More About Hotel Dafam Pekanbaru

Welcome to Hotel Dafam Pekanbaru, your premier destination for comfort and convenience in the heart of Riau, Indonesia. Whether you're visiting for business or leisure, Hotel Dafam Pekanbaru offers a welcoming atmosphere and exceptional service to make your stay truly memorable. Discover why Hotel Dafam Pekanbaru is the top choice for travelers seeking a blend of modern amenities and local charm.

Hotel Dafam Pekanbaru Location

Hotel Dafam Pekanbaru is strategically situated in Pekanbaru, Riau, at Jl. Sultan Syarif Qasim Kav. 150, Pusat Kota Pekanbaru, Pekanbaru, Riau, Indonesia, 28141. This prime location places you just a short distance from the bustling city center, making it easy to access key business districts and popular attractions. The hotel is conveniently located approximately 30 minutes from Sultan Syarif Kasim II International Airport, and easily accessible via major roadways. The atmosphere surrounding Hotel Dafam Pekanbaru is one of vibrant urban energy, with proximity to local markets and commercial hubs, offering a true taste of Riau's dynamic spirit.

Hotel Dafam Pekanbaru Facilities & Services

Facilities for guests at Hotel Dafam Pekanbaru are designed to cater to every need, ensuring a comfortable and enjoyable experience.
  • Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Stay active and energized at our well-equipped fitness center, available 24/7.
  • Indulge in a relaxing massage or spa treatment at our on-site wellness center (charges apply, operating hours 9:00 AM to 9:00 PM).
  • Families will appreciate our dedicated children's play area, perfect for younger guests to have fun.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • For business travelers, our meeting rooms and business center provide all the necessary facilities.
  • Take advantage of our free parking space, ideal for guests arriving by car.
  • A complimentary shuttle service to nearby shopping centers is available during specific hours.

Hotel Dafam Pekanbaru Room Types

Discover a range of accommodations designed to suit every traveler's preference with the diverse room types of Hotel Dafam Pekanbaru.
  • Deluxe Room: Available in City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Room: Offering enhanced amenities and City View. Non-smoking rooms are standard. Bathtub available in select rooms.
  • Suite Room: Spacious and elegantly appointed with City View. Non-smoking rooms are standard. All Suite Rooms include a bathtub.
  • Family Room: Ideal for families, these rooms offer ample space and comfort with City View. Non-smoking rooms are standard. Bathtub available in select rooms.
Hotel Dafam Pekanbaru is not a pet-friendly hotel.

Hotel Dafam Pekanbaru Dining & Restaurants

Savor a culinary journey at Hotel Dafam Pekanbaru's dining establishments, offering a delightful array of flavors.
  • The Coffee Shop: Our all-day dining restaurant, serving a delectable breakfast buffet from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 2:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 600.
  • Sky Lounge: Enjoy breathtaking city views and a selection of light snacks and beverages from 4:00 PM to 11:00 PM. Perfect for evening relaxation.

Hotel Dafam Pekanbaru Nearby Attractions and Activities

Explore the vibrant surroundings of Hotel Dafam Pekanbaru and discover the rich culture and natural beauty of Riau.
  • Anai Valley Nature Reserve: A stunning natural park offering hiking trails and diverse flora and fauna.
  • Sultan Syarif Kasim II Museum: Immerse yourself in the history and heritage of the Riau Sultanate.
  • Pasar Bawah (Lower Market): Experience the local life and find unique souvenirs and traditional crafts.
  • Alam Mayang Recreational Park: A popular spot for families, offering various outdoor activities and a serene environment.
  • Siak Palace: Visit the magnificent historical palace of the Siak Sultanate, a testament to the region's royal past.
If you are looking for other activities around Hotel Dafam Pekanbaru, check out the best deals on Traveloka: Recommended activities in Pekanbaru!

How to Get to Hotel Dafam Pekanbaru from the Airport

Getting to Hotel Dafam Pekanbaru is convenient, with several transportation options available from Sultan Syarif Kasim II International Airport. The airport transfer service of Hotel Dafam Pekanbaru ensures a smooth arrival.
  • Hotel Private Airport Transfer: For ultimate convenience, pre-book the hotel's private airport transfer service. Contact the hotel directly for rates and booking.
  • Metered Taxis: Available at the airport's official taxi stand. Estimated fare to Hotel Dafam Pekanbaru is around PHP 300-400, depending on traffic.
  • Ride-hailing Services: You can easily book a ride through a ride-hailing service from the designated pick-up points at the airport. Fares are typically comparable to metered taxis.
  • Car Rental: Several car rental companies operate at the airport if you prefer to drive yourself.
For seamless travel, consider booking airport transfer services in advance. How to get to Hotel Dafam Pekanbaru is made simple with these choices.

Summary of Why You Should Choose to Stay at Hotel Dafam Pekanbaru

Choosing Hotel Dafam Pekanbaru means opting for comfort, convenience, and excellent value. With a wide range of amenities, a prime location, and exceptional service, your stay is guaranteed to be pleasant.
  • Prime Location: Easily accessible and close to key city attractions and business areas.
  • Excellent Facilities: From a swimming pool and fitness center to meeting rooms, all your needs are met.
  • Comfortable Rooms: A variety of room types ensure a perfect fit for every traveler.
  • Delicious Dining: Enjoy local and international cuisine at our on-site restaurants.
  • Exceptional Service: Our friendly staff are dedicated to making your stay memorable.
Room availability at Hotel Dafam Pekanbaru is often in high demand, so it's advisable to book in advance. Booking Hotel Dafam Pekanbaru is straightforward and can be done easily through Traveloka. Book budget hotels in Riau and experience the best of what the region has to offer. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel Dafam Pekanbaru

Facility

  • Bar
Bar, Cafe and Lounge Hotel Dafam Pekanbaru
Bar, Cafe and Lounge
Functional Hall Hotel Dafam Pekanbaru
Functional Hall
Lobby Hotel Dafam Pekanbaru
Lobby
CleanAccommodation Hotel Dafam Pekanbaru
CleanAccommodation
Exterior Hotel Dafam Pekanbaru
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Dining area
  • No alcohol
  • Set menu dinner
  • Set menu lunch

Things to Do

  • Barbecue
  • Karaoke
  • Massage
  • Spa
  • TV lounge

Transportation

  • Secure parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area

Accessibilty

  • Roll-in shower
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Porter
  • Wedding service

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Printer
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Hotel Dafam Pekanbaru

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Dafam Pekanbaru
107
Number of floors in Hotel Dafam Pekanbaru
9
Another facilities in Hotel Dafam Pekanbaru
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Hotel Dafam Pekanbaru

What is normal check-in & check-out time at Hotel Dafam Pekanbaru?
The standard check-in time at Hotel Dafam Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Dafam Pekanbaru provide breakfast?
Yes, Hotel Dafam Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Dafam Pekanbaru?
Hotel Dafam Pekanbaru is a 3.0-star hotel.
How many floors does Hotel Dafam Pekanbaru have?
Hotel Dafam Pekanbaru has 9 floors.
How many rooms are available at Hotel Dafam Pekanbaru?
Hotel Dafam Pekanbaru has 107 rooms in total.
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More Reviews from Other Guests in Hotel Dafam Pekanbaru

Overall Ratings & Reviews Hotel Dafam Pekanbaru

Traveloka (6,157)
Other sources (3)
8.6
Very Good
From 6,157 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Hotel Dafam Pekanbaru
All
Staff Friendliness (101)
Bedroom (93)
Distance to City Center (87)
Room Space (87)
Bathroom (84)
Accessibility (82)
Ambiance (82)
Hotel Area (74)
Surroundings (72)
Wifi (69)
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Traveler Reviews Hotel Dafam Pekanbaru

Number of reviews per page
20
40
Customer reviews
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Thank you for your kind review and your trust in Dafam Hotel Pekanbaru. We are delighted to know that your previous stay was a positive experience, making our hotel a favorite of yours. Your appreciation for the friendliness of our staff and the hotel's excellent location motivates us to strive for the best service and comfortable accommodations on every visit. We hope to welcome you back to Dafam Hotel Pekanbaru with even more impressive service. Sincerely, Deden Sulaiman, General Manager, Dafam Hotel Pekanbaru
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Thank you for your kind review and your trust in Dafam Hotel Pekanbaru. We are delighted to know that your previous stay was a positive experience, making our hotel a favorite of yours. Your appreciation for the friendliness of our staff and the hotel's excellent location motivates us to strive for the best service and comfortable accommodations on every visit. We hope to welcome you back to Dafam Hotel Pekanbaru with even more impressive service. Sincerely, Deden Sulaiman, General Manager, Dafam Hotel Pekanbaru
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I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable place, friendly service, close to the city center.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again in the future. Sincerely, Deden Sulaiman, General Manager
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Y***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Everything is ok, the hotel is great.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again in the future. Sincerely, Deden Sulaiman, General Manager
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abdurahman
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
A great choice for a stay in Pekanbaru, with well-functioning facilities. Enjoy delicious food at reasonable prices for a hotel. Breakfast is varied.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you, Mr. Abdurrahman, for your positive rating and review of Dafam Hotel Pekanbaru. We are delighted to know that Dafam Hotel Pekanbaru is one of your top choices when visiting Pekanbaru. Your appreciation for the well-functioning facilities, quality food at reasonable prices, and the varied breakfast options we offer motivates our entire team to continue striving to provide the best service and guest experience. We appreciate your trust and look forward to welcoming you back to Dafam Hotel Pekanbaru on your next visit. Sincerely, Rizal Arafat, General Manager, Dafam Hotel Pekanbaru
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abdurahman
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Always one of the best options in Pekanbaru. All functions, good service, delicious meal.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you, Mr. Abdurahman, for your excellent rating and for choosing Hotel Dafam Pekanbaru for your business trip. We are delighted to know that our facilities, service, and culinary offerings contributed to a pleasant and enjoyable stay. It is truly rewarding to hear that Hotel Dafam Pekanbaru remains one of your preferred choices in Pekanbaru. Your appreciation is a great motivation for our entire team to continuously maintain and improve the quality of our products and services. We sincerely look forward to welcoming you back to Hotel Dafam Pekanbaru and creating another memorable stay for you on your next visit. Best Regards, Rizal Arafat General Manager Hotel Dafam Pekanbaru
MASRIANI M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Clean, comfortable and friendly staff 🥰
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you, Mr. Masriani M., for your time and appreciation of Hotel Dafam Pekanbaru. We are delighted to hear that you felt comfortable during your stay and were satisfied with the cleanliness of the hotel and the friendly service from our team. Guest satisfaction and comfort are our motivation to provide the best service on every stay. We hope to welcome you back to Hotel Dafam Pekanbaru again in the future and provide you with an even more memorable stay. Sincerely, Rizal Arafat, General Manager, Hotel Dafam Pekanbaru
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b***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Comfortable, strategic location. Unfortunately, there were cockroaches in the room.
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Accommodation's Reply
26 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you very much for your compliments. We are very pleased that you felt comfortable and enjoyed our excellent location. However, we apologize for the inconvenience caused by the discovery of a cockroach in your room. We will immediately forward this information to the relevant team for careful action and assessment to prevent such incidents from happening again. We hope you will give us the opportunity to welcome you back for an even better experience. Sincerely, Rizal Arafat, General Manager
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Sonny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All the staff are friendly and very appreciative of both in-house and visiting guests. Breakfast is varied and delicious. The rooms and hotel grounds are spotless.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, Rizal Arafat, General Manager
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INDRAMAWAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good job, it was truly a pleasure staying at Hotel Dafam. Hopefully, the service will be even better in the future. Keep it up.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, Rizal Arafat, General Manager
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Y***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the food is delicious.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, Rizal Arafat, General Manager
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A***l
icon-origin-TRAVELOKA
6.9
/10
Reviewed 9 week(s) ago
It is good and necessary to have patrols on each floor.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your valuable review and feedback. We are delighted to hear that you found our overall service to be very good. Regarding your suggestion about patrolling each floor, we greatly appreciate your concern for safety and comfort during your stay. We will forward this feedback to the relevant team for evaluation and improvement of the hotel's safety standards. Thank you for choosing Dafam Hotel Pekanbaru. We look forward to welcoming you back again with even better service and comfort. Sincerely, Rizal Arafat, General Manager
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Patricia
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Okay, all... Highly recommended 👍
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your positive review and feedback. We are delighted that you enjoyed your stay at Dafam Hotel Pekanbaru. Your support and appreciation motivate our entire team to strive for the best possible service for all our guests. We look forward to welcoming you back again in the future. See you soon at Dafam Hotel Pekanbaru! Sincerely, Rizal Arafat, General Manager
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Patricia
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
4 days stay at this hotel was very satisfying.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for taking the time to write a positive review and choosing Dafam Hotel Pekanbaru as your accommodation for four days. We are delighted to hear that your stay was enjoyable. Guest satisfaction and comfort are our top priority. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back to Dafam Hotel Pekanbaru for your next stay. Sincerely, Rizal Arafat, General Manager
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Patricia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is really good. In terms of service and customer service, it's really good to stay at this hotel.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your positive review and for choosing Dafam Hotel Pekanbaru as your accommodation. We are delighted to know that our service and hospitality provided you with a positive and memorable experience during your stay. Your compliments motivate our entire team to strive for the best service and ensure every guest feels comfortable and well-cared for. We hope to welcome you back to Dafam Hotel Pekanbaru on your next visit for an even more memorable experience. Sincerely, Rizal Arafat, General Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
A swimming pool and gym are needed. There are only two pillows in the room, no extra pillows or bolsters. The great thing is that there's no deposit required, making check-in and checkout easier. There's only one slipper provided for a room with two people. When the day changes, the slippers are no longer provided. That's probably standard operating procedure, so please understand. Only one room card/key is provided. The hospitality and food are excellent.
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+4
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for taking the time to share your stay with us. We greatly appreciate your compliments on the friendliness of our team and the quality of our food. We are delighted that the deposit-free check-in and check-out process was of convenience to you. Regarding the pool and fitness facilities, your feedback will be taken into consideration for future improvements to the hotel's facilities. We understand your suggestions regarding the number of pillows, bolsters, slippers, and room cards/keys. These requirements are in line with the hotel's standard operating procedures. However, we still appreciate your feedback and will use it in our evaluation process to further improve our services and guest comfort. Thank you for your understanding and trust in choosing Dafam Hotel Pekanbaru. We look forward to welcoming you again for an even more comfortable and memorable stay. Sincerely, Rizal Arafat, General Manager
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good atmosphere, spacious and comfortable room.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience and write a positive review for Dafam Hotel Pekanbaru. We are delighted to hear that you enjoyed the hotel's atmosphere and felt comfortable in the spacious rooms during your stay. Your satisfaction and comfort are the driving force behind our continued commitment to providing the best possible service to all our guests. We hope to welcome you back to Dafam Hotel Pekanbaru again and provide you with an even better stay experience on your next visit. Sincerely, Rizal Arafat, General Manager
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R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good. The atmosphere is good, but the AC isn't cold enough.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review and giving us an 8.5 rating for your stay at Dafam Hotel Pekanbaru. We are delighted to hear that you enjoyed the hotel's atmosphere during your stay. We apologize for the inconvenience regarding the air conditioning not being sufficiently cool. Your feedback is very important to us, and we will work with the relevant teams to investigate and improve so that guest comfort remains our top priority. We appreciate your comments and hope to welcome you back to Dafam Hotel Pekanbaru again for an even more comfortable and memorable stay. Sincerely, Rizal Arafat, General Manager
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Abdul A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, and there's a coffee shop nearby at Indomaret. The hotel is clean and comfortable.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Mr. Abdul A., Thank you for choosing Dafam Hotel Pekanbaru as your accommodation and for giving us a perfect 10.0 rating. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the friendliness of the staff, and the easy access to nearby cafes and the Indomaret Shopping Mall. Your positive review motivates our entire team to continue striving to provide the best service. We hope to welcome you back to Dafam Hotel Pekanbaru again on your next stay. Sincerely, The Management Team, Dafam Hotel Pekanbaru
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Central location close to everywhere.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, Thank you for taking the time to review and give Dafam Hotel Pekanbaru an excellent rating. We are delighted to hear that you appreciated our superb location in the heart of the city, making it convenient to travel to various locations. We appreciate your trust and hope to welcome you back to Dafam Hotel Pekanbaru again in the future. Sincerely, The Management Team, Dafam Hotel Pekanbaru
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