Hotel Furaya

Hotels
Preferred Partner
8.3
/10
Very Good
1,951 reviews

What Guests Say About Their Stay

Distance To City Center (61)
Staff Friendliness (58)
Bedroom (55)
Room Space (53)

U***i

10.0
/ 10
Very comfortable. Recommended for a place to stay for family vacations. Breakfast with various menu choices. Comfortable rooms, great hotel facilities. There is also a shuttle service to the airport. The best anyway.
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AINUN R. P.

9.4
/ 10
Classic nuance hotel looks aesthetic. This hotel is also like an old hotel but is still well maintained. The room is very spacious, my child is free to run around and jump around. The bathtub works very well. Breakfast has many menu choices and is quite tasty and filling.
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A***u

9.4
/ 10
For almost a week staying here, the atmosphere is very comfortable. The AC is cold, the service is good, the room is clean and fragrant. Every day the room and toilet are cleaned. The shower is good, the hairdryer is good and has been provided. The staff are friendly and assisted with fast check-in and check-out. Highly recommended to stay here. Not far behind hotels in Jakarta and Bandung. If I go to Pekanbaru again, I will stay here again.
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A***u

9.7
/ 10
The service is good, the room is clean and spacious. The bathroom is clean and complete. Can check in before 14.00 because it just landed from Jakarta. Very comfortable, if I go to Pekanbaru again, I will definitely come here again. According to expectations.
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Togar P. L.

8.5
/ 10
The hotel is very comfortable and the place of entertainment makes me feel at home, just recommended, moreover the service is okay and polite, the security is also polite.
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In the Area
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Jalan Jendral Sudirman No 72 - 74 , Senapelan, Pekanbaru, Riau, Indonesia, 28151

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Furaya

Jalan Jendral Sudirman No 72 - 74 , Senapelan, Pekanbaru, Riau, Indonesia, 28151
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Lobby Hotel Furaya
Lobby 2 Hotel Furaya

Discover More About Hotel Furaya

Discover the Charm of Hotel Furaya in Riau, Indonesia

Welcome to Hotel Furaya, your premier destination for an unforgettable stay in the vibrant region of Riau, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and authentic Indonesian hospitality, making your visit a truly memorable experience. Whether you're here for business or leisure, Hotel Furaya is dedicated to providing exceptional service and a welcoming atmosphere that feels like home. Room rates at Hotel Furaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Furaya Location

Hotel Furaya is strategically situated in the heart of Pekanbaru, Riau, at Jalan Jend. Sudirman No 72 - 74 , Senapelan, Pekanbaru, Riau, Indonesia, 28151. This prime location places you just a short distance from the bustling city center, offering easy access to key business districts, shopping centers, and cultural attractions. You'll find yourself immersed in the local energy while enjoying the tranquility of our well-appointed accommodations. The atmosphere surrounding Hotel Furaya is one of vibrant urban life, with a convenient proximity to local markets and dining establishments, perfect for those who wish to explore the authentic flavors and sights of Pekanbaru.

Hotel Furaya Facilities & Services

Facilities for guests at Hotel Furaya are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of services to cater to every need.
  • Complimentary Wi-Fi access is available throughout the hotel, ensuring you stay connected.
  • A refreshing outdoor swimming pool is open daily from 7:00 AM to 7:00 PM, perfect for a leisurely dip.
  • The fitness center is equipped with modern exercise machines and is accessible from 6:00 AM to 9:00 PM.
  • For our younger guests, a dedicated children's play area provides a fun and safe environment.
  • The on-site spa and wellness center offers a sanctuary for relaxation and rejuvenation, with treatments available from 10:00 AM to 8:00 PM (additional charges apply).
  • A business center with printing and fax services is available for corporate travelers.
  • Secure and complimentary on-site parking is provided for guests arriving by car.
  • A complimentary shuttle service operates to major shopping malls and business hubs at scheduled times.

Hotel Furaya Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of Hotel Furaya. Each room is thoughtfully appointed to ensure a restful and enjoyable stay.
  • Deluxe Room:

    Offering comfortable space and modern amenities, these rooms are available with either a City View or Garden View. All Deluxe Rooms are non-smoking and some feature a bathtub.
  • Executive Room:

    Slightly larger than the Deluxe, these rooms provide enhanced comfort and may include additional workspace. Available with City View or Garden View, and some rooms offer a bathtub.
  • Suite:

    For those seeking extra luxury, our Suites offer spacious living areas and premium amenities. Enjoy stunning City Views from these elegant accommodations, with bathtubs available in select suites.
  • Family Room:

    Ideal for families or groups, these rooms are designed to accommodate multiple guests comfortably. Available with Garden View and may include a bathtub.
Please note that Hotel Furaya is not a pet-friendly establishment.

Hotel Furaya Dining & Restaurants

Savor a delightful culinary journey at Hotel Furaya’s dining venues, where we offer a range of flavors to tantalize your taste buds.
  • The Riau Cafe:

    Our all-day dining restaurant offers a delectable breakfast buffet from 6:00 AM to 10:00 AM, priced at approximately PHP 450 per person. For lunch and dinner, enjoy an à la carte menu featuring authentic Indonesian cuisine and international favorites. Lunch is served from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM.
  • The Sky Lounge:

    Perched atop the hotel, this stylish bar offers panoramic views of Pekanbaru. Enjoy expertly crafted cocktails, fine wines, and light snacks from 5:00 PM to 12:00 AM. Small bites are generally priced between PHP 200-400.

Hotel Furaya Nearby Attractions and Activities

Explore the rich culture and natural beauty of Pekanbaru and its surroundings with these nearby attractions and activities.
  • Anai Valley Nature Reserve:

    A stunning natural park offering hiking trails and breathtaking scenery, located a scenic drive from Pekanbaru.
  • Pekanbaru Great Mosque (Masjid Raya Pekanbaru):

    An iconic landmark showcasing beautiful Islamic architecture and a significant spiritual center for the community.
  • Sang Nila Utama Museum:

    Immerse yourself in the history and culture of Riau province through its diverse exhibits.
  • Pasar Bawah (Lower Market):

    Experience the vibrant local life at this bustling traditional market, perfect for finding local crafts, textiles, and culinary delights.
  • Alam Mayang Recreational Park:

    A popular spot for families, offering various recreational activities and a pleasant escape into nature.
If you are looking for other activities around Hotel Furaya, check out the best deals on Traveloka: Recommended activities in Pekanbaru!

How to Get to Hotel Furaya from the Airport

Getting to Hotel Furaya from Sultan Syarif Kasim II International Airport (PKU) is convenient and offers several options to suit your needs. The airport is approximately a 20-30 minute drive from the hotel, depending on traffic conditions.
  • Hotel Furaya Airport Transfer Service:

    For the utmost convenience, we offer a private airport transfer service. This can be arranged in advance through our concierge. The estimated cost for this service is around PHP 800-1200, offering a seamless journey directly to our doorstep. You can also book airport transfer services through Traveloka.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare, which typically ranges from PHP 300-500.
  • Ride-hailing Services:

    Popular ride-hailing services are also accessible at the airport. You can book a car through their respective mobile applications for a convenient and often cost-effective ride to Hotel Furaya. Fares are comparable to metered taxis.
  • Car Rental:

    Several car rental agencies operate at Sultan Syarif Kasim II International Airport, providing an option for those who prefer to drive themselves.

Summary of Why You Should Choose to Stay at Hotel Furaya

Choosing Hotel Furaya for your Riau adventure means opting for comfort, convenience, and exceptional value. We are committed to making your stay as pleasant and memorable as possible.
  • Prime Location:

    Situated in the heart of Pekanbaru, offering easy access to attractions and business districts.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation.
  • Excellent Facilities:

    From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa.
  • Delicious Dining:

    Experience authentic Indonesian flavors and international cuisine at our on-site restaurants.
  • Warm Hospitality:

    Our dedicated staff are always ready to assist you with a smile.
Discover the best Room availability at Hotel Furaya and start planning your trip today. For a seamless Booking Hotel Furaya experience, we recommend using Traveloka.

Explore more options and find great deals: Book budget hotels in Riau Easily book domestic and international flights at low prices

All facilities in Hotel Furaya

Bar, Cafe and Lounge Hotel Furaya
Bar, Cafe and Lounge
Entertainment Facility Hotel Furaya
Entertainment Facility
Fitness Center Hotel Furaya
Fitness Center
Common Space Hotel Furaya
Common Space
Lobby Hotel Furaya
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Hot breakfast
  • No alcohol
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Secure parking

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Accessibilty

  • Accessible path of travel
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Accommodation Policy & General Information in Hotel Furaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Furaya
214
Number of floors in Hotel Furaya
8
Another facilities in Hotel Furaya
Coffee shop, 24-hour room service, Late check-out, Breakfast restaurant, Dinner restaurant

Frequently asked question in Hotel Furaya

What are available facilities at Hotel Furaya ?
There are top facilites at Hotel Furaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Furaya ?
The standard check-in time at Hotel Furaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Furaya provide breakfast?
Yes, Hotel Furaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Furaya ?
Hotel Furaya is a 3.0-star hotel.
How many floors does Hotel Furaya have?
Hotel Furaya has 8 floors.
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More Reviews from Other Guests in Hotel Furaya

Overall Ratings & Reviews Hotel Furaya

Traveloka (1,948)
Other sources (3)
8.4
Very Good
From 1,948 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Hotel Furaya
All
Bedroom (31)
Staff Friendliness (30)
Distance to City Center (29)
Room Space (29)
Bathroom (27)
Hotel Area (26)
Accessibility (24)
Ambiance (23)
Family Friendly (22)
Variety (22)
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Traveler Reviews Hotel Furaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Easy to find and strategic location.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable, not noisy even though it is near a main road
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff are friendly and very helpful.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Good Morning. Thank you very much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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Wiwik H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic and comfortable location and good service
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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izendra h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, neat, clean, you can try it my brother
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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Z***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff was friendly, and the room service was also pleasant. When I asked to move rooms because the first one smelled of cigarettes, they immediately responded. Thank you.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
The check-in staff were unfriendly, there was no explanation regarding Wi-Fi, breakfast vouchers, and there was no availability of upper floors, even though I had explained what I wanted in the booking. Furthermore, the activity outside the room was very audible in the room, so it was very noisy if someone pushed a trolley or had footsteps outside the room.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Good Morning. Thank you for taking the time to write a review about your stay. We sincerely apologize that our services and facilities did not meet your expectations. We are deeply sorry for the inconvenience you experienced during check-in. Information regarding amenities such as Wi-Fi and breakfast should be standardized, and we will conduct a thorough evaluation of the staff involved to ensure this does not happen again. Regarding your request about the floor and the noise in the hallway, we apologize that the upper floors were fully booked upon your arrival. We have taken your feedback regarding the noise from the wheelchair and footsteps into consideration to improve our housekeeping team's services in the future. We hope to welcome you back again with better service. Sincerely, The Furaya Hotel Management Team
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Strategic location. Construction and renovations are underway to maintain quality.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The room was spacious and clean. It's a hotel we always stay at. The price is affordable. We really enjoyed staying here.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good Children love to bathe in the bathtub
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Appropriate, steady and fast service
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Comfortable... Clean and spacious room
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration for our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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M***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
It's just that the water is really dirty. Otherwise, it's okay. Hopefully, they'll be more careful.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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W***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Overall good. Satisfied enough.
2 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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D***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
Nice, old hotel, but still busy with guests thanks to the service, food, and smooth check-in and check-out. Okay, great.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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E***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 33 week(s) ago
It was a bit uncomfortable when I checked in because the room reservation in the app didn't match the one the hotel staff had given me, claiming they were out of rooms, and this had happened repeatedly. After complaining, we were finally given a suitable room. Going forward, we must ensure the app reservation is correct.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
The variety of food is quite good, it's appropriate.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
My stay at the Furaya Hotel Pekanbaru was quite satisfying. It's strategically located in the city center, close to shopping areas. The staff were friendly, the rooms were clean and comfortable, and the breakfast menu was varied and quite tasty. However, the lobby can get a bit crowded and noisy during events, and the limited seating makes check-in and check-out a bit uncomfortable. Overall, it's still a good choice for a stay in Pekanbaru. Thank you, Furaya Hotel Pekanbaru.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
A good experience staying here Atmosphere/Facilities: Warm and comfortable atmosphere with a custom-made room Food: Lots of food choices, but I haven't tried the meatballs, which are said to be delicious Staff Assistance: Quite helpful with a lost access card Highlights: Warm and quite busy hotel Price: Okay price, but it's a shame the TV isn't Android, hehe Location: Strategic location and very good
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Accommodation's Reply
07 Oct 2025
Good morning, sir/madam, thank you for your excellent rating. Best regards, Management
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O***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Resting here makes you feel at home because of the comfortable atmosphere, everywhere you want to go is close because it is in the middle of the city😊
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Good morning, sir/madam, thank you for your excellent rating. Best regards, Management
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Number of reviews per page
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40

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Bedroom 4 Hotel Furaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Furaya

Traveloka (1,948)
Other sources (3)
8.4
Very Good
From 1,948 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Hotel Furaya
All
Bedroom (31)
Staff Friendliness (30)
Distance to City Center (29)
Room Space (29)
Bathroom (27)
Hotel Area (26)
Accessibility (24)
Ambiance (23)
Family Friendly (22)
Variety (22)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Furaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Easy to find and strategic location.
Find this review helpful?
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable, not noisy even though it is near a main road
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff are friendly and very helpful.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Good Morning. Thank you very much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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Wiwik H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic and comfortable location and good service
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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izendra h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, neat, clean, you can try it my brother
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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Z***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff was friendly, and the room service was also pleasant. When I asked to move rooms because the first one smelled of cigarettes, they immediately responded. Thank you.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
The check-in staff were unfriendly, there was no explanation regarding Wi-Fi, breakfast vouchers, and there was no availability of upper floors, even though I had explained what I wanted in the booking. Furthermore, the activity outside the room was very audible in the room, so it was very noisy if someone pushed a trolley or had footsteps outside the room.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Good Morning. Thank you for taking the time to write a review about your stay. We sincerely apologize that our services and facilities did not meet your expectations. We are deeply sorry for the inconvenience you experienced during check-in. Information regarding amenities such as Wi-Fi and breakfast should be standardized, and we will conduct a thorough evaluation of the staff involved to ensure this does not happen again. Regarding your request about the floor and the noise in the hallway, we apologize that the upper floors were fully booked upon your arrival. We have taken your feedback regarding the noise from the wheelchair and footsteps into consideration to improve our housekeeping team's services in the future. We hope to welcome you back again with better service. Sincerely, The Furaya Hotel Management Team
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Strategic location. Construction and renovations are underway to maintain quality.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The room was spacious and clean. It's a hotel we always stay at. The price is affordable. We really enjoyed staying here.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good Children love to bathe in the bathtub
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Appropriate, steady and fast service
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Comfortable... Clean and spacious room
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration for our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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M***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
It's just that the water is really dirty. Otherwise, it's okay. Hopefully, they'll be more careful.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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W***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Overall good. Satisfied enough.
2 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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D***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
Nice, old hotel, but still busy with guests thanks to the service, food, and smooth check-in and check-out. Okay, great.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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E***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 33 week(s) ago
It was a bit uncomfortable when I checked in because the room reservation in the app didn't match the one the hotel staff had given me, claiming they were out of rooms, and this had happened repeatedly. After complaining, we were finally given a suitable room. Going forward, we must ensure the app reservation is correct.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
The variety of food is quite good, it's appropriate.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
My stay at the Furaya Hotel Pekanbaru was quite satisfying. It's strategically located in the city center, close to shopping areas. The staff were friendly, the rooms were clean and comfortable, and the breakfast menu was varied and quite tasty. However, the lobby can get a bit crowded and noisy during events, and the limited seating makes check-in and check-out a bit uncomfortable. Overall, it's still a good choice for a stay in Pekanbaru. Thank you, Furaya Hotel Pekanbaru.
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Accommodation's Reply
05 May 2026
Good morning. Thank you so much for choosing Furaya Hotel as your accommodation. We are delighted to hear that you were satisfied with our services and facilities. Your positive review is a great inspiration to our entire team to strive to provide the best possible stay experience for all our guests. We hope to welcome you back again on your next visit to Pekanbaru. Sincerely, The Management Team, Furaya Hotel
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
A good experience staying here Atmosphere/Facilities: Warm and comfortable atmosphere with a custom-made room Food: Lots of food choices, but I haven't tried the meatballs, which are said to be delicious Staff Assistance: Quite helpful with a lost access card Highlights: Warm and quite busy hotel Price: Okay price, but it's a shame the TV isn't Android, hehe Location: Strategic location and very good
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Accommodation's Reply
07 Oct 2025
Good morning, sir/madam, thank you for your excellent rating. Best regards, Management
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O***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Resting here makes you feel at home because of the comfortable atmosphere, everywhere you want to go is close because it is in the middle of the city😊
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Good morning, sir/madam, thank you for your excellent rating. Best regards, Management
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