Hotel SICO

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8.9
/10
Very Good
37 reviews
In the Area
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Jl. Kebon Kacang Raya, No.12A, Kebon Kacang, Tanah Abang, Jakarta Pusat, DKI Jakarta, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hotel SICO is a good choice when you are visiting Kebon Kacang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel SICO

Jl. Kebon Kacang Raya, No.12A, Kebon Kacang, Tanah Abang, Jakarta Pusat, DKI Jakarta, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240
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Lobby Hotel SICO
Lobby 2 Hotel SICO

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Discover Your Perfect Stay at Hotel SICO in Jakarta

Welcome to Hotel SICO, your premier destination for an unforgettable experience in the vibrant heart of Jakarta, Indonesia. Whether you're visiting for business or leisure, Hotel SICO offers a harmonious blend of comfort, convenience, and exceptional service, ensuring every moment of your stay is both relaxing and productive. We pride ourselves on providing a welcoming atmosphere that makes you feel right at home from the moment you arrive. Room rates at Hotel SICO start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel SICO Location

Hotel SICO is strategically situated in the bustling district of Jakarta Pusat, placing you at the nexus of the city's commercial, cultural, and entertainment hubs. Our address at Jl. Kebon Kacang Raya, No.12A, Kebon Kacang, Tanah Abang, Jakarta Pusat, DKI Jakarta, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240 offers unparalleled accessibility, being just a short drive from major business centers and a convenient distance from key transit points, making your exploration of Jakarta effortless. The atmosphere surrounding Hotel SICO is one of dynamic energy, yet our location provides a tranquil retreat from the city's hustle and bustle. You'll find yourself within easy reach of iconic landmarks such as the National Monument (Monas) and the vibrant shopping districts that define Jakarta's cosmopolitan charm.

Hotel SICO Facilities & Services

Facilities for guests at Hotel SICO are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive range of services aims to enhance your experience, whether you're here for work or relaxation.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests or inquiries.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel.
  • Fitness Center:

    Maintain your workout routine at our well-equipped gym, open from 6:00 AM to 10:00 PM.
  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day. Operating hours are from 7:00 AM to 7:00 PM.
  • Business Center:

    For our business travelers, we offer essential services to keep you productive.
  • Concierge Services:

    Our knowledgeable concierge team can assist with tour bookings, transportation arrangements, and local recommendations.
  • Room Service:

    Enjoy delicious meals in the comfort of your room, available from 7:00 AM to 11:00 PM.
  • Laundry and Dry Cleaning:

    Keep your wardrobe fresh with our efficient laundry services. Prices vary based on item.
  • Free Parking:

    Ample parking space is available for guests who prefer to drive.

Hotel SICO Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Hotel SICO. Each room is thoughtfully appointed to provide a sanctuary of comfort and style.
  • Deluxe Room:

    Offering a comfortable space with either a City View or Garden View, these rooms are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms provide enhanced amenities and a choice of City View or Garden View. Available in smoking and non-smoking. Bathtub availability may vary.
  • Suite:

    For those seeking an elevated experience, our Suites offer generous living space, premium furnishings, and stunning City Views. These rooms are non-smoking and typically include a bathtub.
  • Family Room:

    Designed for families or larger groups, these rooms provide ample space and comfort, often featuring multiple beds and a City View. Available in non-smoking. Bathtub availability may vary.
Please note that Hotel SICO does not currently offer pet-friendly rooms.

Hotel SICO Dining & Restaurants

Savor a culinary journey at Hotel SICO, where our dining venues offer a delightful array of flavors to satisfy every palate. From casual bites to exquisite dining experiences, we ensure a memorable gastronomic adventure.
  • The Grand Brasserie:

    Our main restaurant offers a lavish breakfast buffet from 6:00 AM to 10:00 AM, and an international lunch buffet from 12:00 PM to 3:00 PM. Dinner à la carte is available from 6:00 PM to 10:00 PM. Estimated price per person for lunch buffet is around PHP 800, and for dinner à la carte, expect to spend approximately PHP 1,200.
  • The Sky Lounge:

    Perched atop the hotel, this stylish bar offers breathtaking panoramic views of the city. Enjoy expertly crafted cocktails and light snacks from 5:00 PM to 1:00 AM. Small bites range from PHP 300-500, and cocktails start at PHP 450.
  • In-Room Dining:

    For a more private dining experience, our room service menu is available 24 hours a day, offering a selection of local and international dishes.

Hotel SICO Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Hotel SICO. Jakarta offers a wealth of experiences for every traveler.
  • National Monument (Monas):

    A majestic symbol of Indonesia's independence, offering panoramic views of the city from its observation deck.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a significant architectural marvel and a place of worship.
  • Jakarta Cathedral:

    Located opposite Istiqlal Mosque, this beautiful church stands as a testament to religious harmony.
  • National Museum of Indonesia:

    Explore the rich history and diverse culture of Indonesia through its extensive collection of artifacts.
  • Grand Indonesia Shopping Town:

    One of Jakarta's premier shopping destinations, offering a wide range of international and local brands, dining options, and entertainment.
If you are looking for other activities around Hotel SICO, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Hotel SICO from the Airport

Navigating your journey to Hotel SICO is made simple with various transportation options available from the airport. The airport transfer service of Hotel SICO is designed for your convenience. Here's how to get to Hotel SICO:
  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, we recommend booking our private airport transfer service directly through Hotel SICO. This service offers door-to-door convenience and is available at a fixed rate of approximately PHP 1,500, depending on the vehicle type.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare, which typically ranges from PHP 400 to PHP 600, depending on traffic conditions.
  • Ride-Hailing Services:

    You can book a ride through various ride-hailing apps available in Jakarta. The cost is comparable to metered taxis, usually between PHP 350 to PHP 550.
  • Airport Premium Buses:

    Several airport bus services operate to various points in the city. From the bus drop-off point, you may need to take a short taxi or ride-hailing service to reach Hotel SICO. Bus fares are generally affordable, around PHP 100-200.
For more information on convenient airport transfer services, you can also inquire directly with Hotel SICO.

Summary of Why You Should Choose to Stay at Hotel SICO

Choosing Hotel SICO for your Jakarta stay means opting for comfort, convenience, and exceptional value. With a prime location, excellent facilities, and a commitment to guest satisfaction, Hotel SICO stands out as the ideal choice for both business and leisure travelers.
  • Prime Location:

    Situated in the heart of Jakarta Pusat, offering easy access to business districts, shopping, and cultural attractions.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining options.
  • Exceptional Service:

    Our dedicated staff is committed to making your stay memorable and hassle-free.
  • Great Value:

    Competitive room rates and special offers, especially when booking through Traveloka.
Discover the best Room availability at Hotel SICO and make your reservation today. Booking Hotel SICO is a decision you won't regret. For the best rates and exclusive deals, we highly recommend booking your stay through Traveloka. Book budget hotels in Jakarta and experience the convenience and quality that Hotel SICO offers. Planning your trip? Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Hotel SICO

Fitness Center Hotel SICO
Fitness Center
Lobby Hotel SICO
Lobby
Bedroom Hotel SICO
Bedroom
Others Hotel SICO
Others
In-room Bathroom Hotel SICO
In-room Bathroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Cafe
  • Dining area
  • Hot breakfast
  • No alcohol
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Banquet
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Transportation

  • Secure parking
  • Valet parking

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel SICO

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel SICO
46
Number of floors in Hotel SICO
10
Another facilities in Hotel SICO
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Hotel SICO

What are available facilities at Hotel SICO?
There are top facilites at Hotel SICO such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel SICO?
The standard check-in time at Hotel SICO is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel SICO provide breakfast?
Yes, Hotel SICO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel SICO?
Hotel SICO is a 0.0-star hotel.
How many floors does Hotel SICO have?
Hotel SICO has 10 floors.
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More Reviews from Other Guests in Hotel SICO

8.9
Very Good
From 37 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

9.1

Service and Facilites

8.6

People often mention about Hotel SICO
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Traveler Reviews Hotel SICO

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
nice...........................
1 people find it helpful
Profile Picture
Indri S. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
The room is very cozy, I stayed here for 4 nights and honestly spent most of the time just chilling in the room lol. The view is also really good. The security guard was helpful. The rest of the staff were okay. I often lost my focus every time someone went up to the 2nd floor, the receptionist had to stand lol can't imagine how tiring that must be. The food was alright, nothing special but honestly not very varied. Yesterday my breakfast was always delivered to my room. Really loved the location, close to GI PI Thamrin City, I slipped and arrived there. There are also many street food stalls nearby, if you want to find something to eat, just go out.
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Accommodation's Reply
17 Jan 2026
Thank you so much for your detailed review and feedback 😊 We are delighted to hear that you felt comfortable throughout your 4-night stay with us. We hope you enjoyed the comfort of the room, the view, and the hotel's convenient and easily accessible location. Your compliments regarding the security staff's service are also a great encouragement for us to continue striving to maintain the quality of our service. We appreciate your observations on the variety of food, the staff service, and the comfort of the area on the 2nd floor. This feedback is very meaningful and we will use it as information in our evaluations so that we can provide a better guest experience and focus on guest comfort in the future. Thank you for choosing our hotel as your accommodation. We hope to welcome you back again in the future with even better service. Sincerely, *Zico Hotel Management*
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T***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The room is nice, clean, with complete amenities, and the a la carte breakfast is delicious. It's close to Thamrin City shopping center, less than a 5-minute walk. It's also close to the Hotel Indonesia roundabout.
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Accommodation's Reply
17 Jan 2026
Thank you for your kind review! 😊 We are delighted to hear that you were satisfied with the clean and comfortable room, the complete amenities, and the à la carte breakfast we served. Our location near Dharmarin Town and Bunnathasilp Bandaran is one of our advantages, and we are pleased that this added to your convenience during your stay. We hope to welcome you back again in the future. Thank you for choosing Zico Hotel as your accommodation. Sincerely, *Zico Hotel Management*
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K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
The food has very little variety, the rest is good and fine.
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1 people find it helpful
Accommodation's Reply
03 Jan 2026
Thank you for your review. We appreciate your feedback regarding the food variety and will use it to improve our service in the future. We are also pleased to hear that other aspects were satisfactory as well. Sincerely, Zico Hotel.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
It's pleasant, close to shopping and culinary centers and easy to reach, and most importantly, it's clean.
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1 people find it helpful
Accommodation's Reply
03 Jan 2026
Thank you for your positive review. We are delighted to hear that the hotel's location near shopping and restaurants, convenient transportation, and cleanliness made your stay enjoyable. This review encourages us to continue striving to maintain and improve the quality of our service. Sincerely, Zico Hotel.
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
The hotel staff was very friendly and helpful.
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Accommodation's Reply
02 Dec 2025
Thank you so much for your wonderful review! We're so glad you enjoyed our team's friendliness and helpfulness. Feedback like this motivates us to continue to provide the best service possible. We look forward to welcoming you back soon.
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Datsur F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel staff is friendly, access to everywhere is close, highly recommended for those who want to stay in the city center at a friendly price👍👌
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Accommodation's Reply
03 Jan 2026
Thank you for your review and feedback. We are delighted to hear that our friendly staff, excellent location, and affordable prices made your stay enjoyable. We hope that Hotel Zico will be your first choice again when visiting the city center. Sincerely, Hotel Zico
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L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Good service, delicious breakfast
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Broysman A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 50 week(s) ago
The hotel staff service is good. The security guard is very friendly. Unfortunately, the room floor is very dirty and dusty.
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Accommodation's Reply
25 Aug 2025
Hi, Mr./Ms. Broysman A, Thank you for staying with us! We're so happy to hear that our staff and security guards made you feel comfortable 😊. We're so sorry about the less-than-clean floor in your room, we've noted it and will definitely fix it. See you soon!
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 51 week(s) ago
The service and room conditions are good, only breakfast has no choice and is delivered directly to the room.
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Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you for staying with us! We're glad to hear that you found the service and room conditions good. 😊. Regarding breakfast, we apologize for the limited selection and delivery system. This feedback is very important for us to improve in the future. See you on your next visit!
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intan p.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 58 week(s) ago
The staff was friendly and helpful, especially the security. The room was quite comfortable, they provide smart TV. There’s a problem with the water heater, but the staff fixed it with a fast response. They even offered me to move to another room if it’s still broken, but they need to improve the cleanliness. In the toilet, I still can find dirty spots and hair from the previous guest, and the towel, it would be better if you can give a good one which could absorb the water very well. The rest is all good, the staff and the location are all great.
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Accommodation's Reply
16 Jun 2025
Hi Intan P. Thank you for your positive review! We are very happy to hear that you are satisfied with our service. We apologize for the unpleasant experience you had. We will follow up on your feedback for future improvements. Thank you for submitting your complaint, we hope to serve you again, with the best service. Waiting for your return
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E***u
icon-Business
Business
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10.0
/10
Reviewed 61 week(s) ago
All the employees are friendly minus the breakfast being delivered... but it's not a problem for me because I don't like having breakfast at hotels and there are lots of culinary options there, just a step away from the hotel.
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Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you so much for staying and sharing your experience! We're glad to hear that our staff was friendly and that you enjoyed the local cuisine 😊. Regarding the breakfast delivery, we understand and are glad you enjoyed it. We hope your next visit will be even more enjoyable! See you again!
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 87 week(s) ago
Very close to the mall, friendly staff, for the room we occupied on the 9th floor, don't expect to be able to sleep, the sound of water in the pipes thundering every 5 minutes so it was very uncomfortable making us sleep less, food is limited and there is no variety, the room price is very expensive when compared to the hotel facilities around, 🙏
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Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you for staying with us and sharing your experience. We're glad to hear you enjoyed our location and service. We apologize for the disturbing plumbing noise and limited food selection. We've noted your feedback for future improvements. We'll also review our pricing to ensure it reflects the amenities we offer. We hope to provide an even better experience on your next visit. See you again!
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Bedroom 4 Hotel SICO

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 37 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

9.1

Service and Facilites

8.6

People often mention about Hotel SICO
All
Accessibility (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel SICO

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
nice...........................
1 people find it helpful
Profile Picture
Indri S. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
The room is very cozy, I stayed here for 4 nights and honestly spent most of the time just chilling in the room lol. The view is also really good. The security guard was helpful. The rest of the staff were okay. I often lost my focus every time someone went up to the 2nd floor, the receptionist had to stand lol can't imagine how tiring that must be. The food was alright, nothing special but honestly not very varied. Yesterday my breakfast was always delivered to my room. Really loved the location, close to GI PI Thamrin City, I slipped and arrived there. There are also many street food stalls nearby, if you want to find something to eat, just go out.
Read More
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Find this review helpful?
Accommodation's Reply
17 Jan 2026
Thank you so much for your detailed review and feedback 😊 We are delighted to hear that you felt comfortable throughout your 4-night stay with us. We hope you enjoyed the comfort of the room, the view, and the hotel's convenient and easily accessible location. Your compliments regarding the security staff's service are also a great encouragement for us to continue striving to maintain the quality of our service. We appreciate your observations on the variety of food, the staff service, and the comfort of the area on the 2nd floor. This feedback is very meaningful and we will use it as information in our evaluations so that we can provide a better guest experience and focus on guest comfort in the future. Thank you for choosing our hotel as your accommodation. We hope to welcome you back again in the future with even better service. Sincerely, *Zico Hotel Management*
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T***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The room is nice, clean, with complete amenities, and the a la carte breakfast is delicious. It's close to Thamrin City shopping center, less than a 5-minute walk. It's also close to the Hotel Indonesia roundabout.
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Find this review helpful?
Accommodation's Reply
17 Jan 2026
Thank you for your kind review! 😊 We are delighted to hear that you were satisfied with the clean and comfortable room, the complete amenities, and the à la carte breakfast we served. Our location near Dharmarin Town and Bunnathasilp Bandaran is one of our advantages, and we are pleased that this added to your convenience during your stay. We hope to welcome you back again in the future. Thank you for choosing Zico Hotel as your accommodation. Sincerely, *Zico Hotel Management*
Translated by Google Icon
See original
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
The food has very little variety, the rest is good and fine.
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1 people find it helpful
Accommodation's Reply
03 Jan 2026
Thank you for your review. We appreciate your feedback regarding the food variety and will use it to improve our service in the future. We are also pleased to hear that other aspects were satisfactory as well. Sincerely, Zico Hotel.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
It's pleasant, close to shopping and culinary centers and easy to reach, and most importantly, it's clean.
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1 people find it helpful
Accommodation's Reply
03 Jan 2026
Thank you for your positive review. We are delighted to hear that the hotel's location near shopping and restaurants, convenient transportation, and cleanliness made your stay enjoyable. This review encourages us to continue striving to maintain and improve the quality of our service. Sincerely, Zico Hotel.
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
The hotel staff was very friendly and helpful.
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Accommodation's Reply
02 Dec 2025
Thank you so much for your wonderful review! We're so glad you enjoyed our team's friendliness and helpfulness. Feedback like this motivates us to continue to provide the best service possible. We look forward to welcoming you back soon.
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Datsur F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel staff is friendly, access to everywhere is close, highly recommended for those who want to stay in the city center at a friendly price👍👌
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Accommodation's Reply
03 Jan 2026
Thank you for your review and feedback. We are delighted to hear that our friendly staff, excellent location, and affordable prices made your stay enjoyable. We hope that Hotel Zico will be your first choice again when visiting the city center. Sincerely, Hotel Zico
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L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Good service, delicious breakfast
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Broysman A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 50 week(s) ago
The hotel staff service is good. The security guard is very friendly. Unfortunately, the room floor is very dirty and dusty.
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Accommodation's Reply
25 Aug 2025
Hi, Mr./Ms. Broysman A, Thank you for staying with us! We're so happy to hear that our staff and security guards made you feel comfortable 😊. We're so sorry about the less-than-clean floor in your room, we've noted it and will definitely fix it. See you soon!
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 51 week(s) ago
The service and room conditions are good, only breakfast has no choice and is delivered directly to the room.
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Find this review helpful?
Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you for staying with us! We're glad to hear that you found the service and room conditions good. 😊. Regarding breakfast, we apologize for the limited selection and delivery system. This feedback is very important for us to improve in the future. See you on your next visit!
Translated by Google Icon
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Profile Picture
intan p.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 58 week(s) ago
The staff was friendly and helpful, especially the security. The room was quite comfortable, they provide smart TV. There’s a problem with the water heater, but the staff fixed it with a fast response. They even offered me to move to another room if it’s still broken, but they need to improve the cleanliness. In the toilet, I still can find dirty spots and hair from the previous guest, and the towel, it would be better if you can give a good one which could absorb the water very well. The rest is all good, the staff and the location are all great.
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Accommodation's Reply
16 Jun 2025
Hi Intan P. Thank you for your positive review! We are very happy to hear that you are satisfied with our service. We apologize for the unpleasant experience you had. We will follow up on your feedback for future improvements. Thank you for submitting your complaint, we hope to serve you again, with the best service. Waiting for your return
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E***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
All the employees are friendly minus the breakfast being delivered... but it's not a problem for me because I don't like having breakfast at hotels and there are lots of culinary options there, just a step away from the hotel.
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Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you so much for staying and sharing your experience! We're glad to hear that our staff was friendly and that you enjoyed the local cuisine 😊. Regarding the breakfast delivery, we understand and are glad you enjoyed it. We hope your next visit will be even more enjoyable! See you again!
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 87 week(s) ago
Very close to the mall, friendly staff, for the room we occupied on the 9th floor, don't expect to be able to sleep, the sound of water in the pipes thundering every 5 minutes so it was very uncomfortable making us sleep less, food is limited and there is no variety, the room price is very expensive when compared to the hotel facilities around, 🙏
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Accommodation's Reply
25 Aug 2025
Hi Sir/Madam, Thank you for staying with us and sharing your experience. We're glad to hear you enjoyed our location and service. We apologize for the disturbing plumbing noise and limited food selection. We've noted your feedback for future improvements. We'll also review our pricing to ensure it reflects the amenities we offer. We hope to provide an even better experience on your next visit. See you again!
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