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Hotel Tentrem Semarang
9.1
/10
Exceptional
1,936 reviews
What Guests Say About Their Stay
Staff Friendliness (166)
Variety (164)
Bedroom (158)
Hotel Area (158)
M***A
10.0
/ 10
The swimming pool is amazing if you like to swim. Breakfast has lots of varieties.
Always happy when we stayed there. The staff were all friendly.
A***a
10.0
/ 10
Tentrem Semarang has always been my choice each time I come to the city. The location is undeniable. The staff is super friendly and helpful. The breakfast, this is probably the best compared to any other hotels. They bring in the legendary dishes from the legendary restaurants, you don’t need to go out to taste nasi ayam Bu Pini. I can never look at other hotels in Semarang anymore.
M***e
10.0
/ 10
A big room with a comfortable bed is always a huge plus, making it easy to relax and unwind. And when the staff is helpful and attentive, it truly elevates the whole experience. It's those small details and gestures that can make a trip memorable.
M***a
10.0
/ 10
For a family of 5, the apartment was just perfect. Clean, spacious, and very well maintained.
The staff was also very friendly and helpful.
I recommend this hotel!
D***o
10.0
/ 10
It was a wonderful experience staying at Tentrem. The rooms were clean and the staff were all excellent.
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In the Area
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JL. Gajah Mada No. 123, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
Main Facilities
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This accommodation offers:
Outdoor pool
Poolside bar
Children play area
Children pool
Laundry service
Fitness center
Restaurant
Luggage storage
Fitness center
24-hour Receptionist
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Hotel Tentrem Semarang
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What's around Hotel Tentrem Semarang
JL. Gajah Mada No. 123, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
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Discover More About Hotel Tentrem Semarang
note: hotel was previously named Tentrem Semarang
Location
Hotel Tentrem Semarang is a hotel in a good neighborhood, which is located at Pekunden.
About Hotel Tentrem Semarang
From business event to corporate gathering, Hotel Tentrem Semarang provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Tentrem Semarang exclusively for you.
Hotel Tentrem Semarang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Tentrem Semarang.
All facilities in Hotel Tentrem Semarang
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Accommodation Services
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Things to Do
- Children play area
- Fitness center
- Outdoor pool
- Sauna
- Spa
In-room Facilities
- Bathrobe
- Desk
- Hairdryer
- Minibar
- Shower
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Room service
Nearby Facilities
- Shops
- Supermarket
Family-friendly Facilities
- Children pool
Food and Drinks
- Poolside bar
Transportation
- Valet parking
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Tentrem Semarang
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Breakfast policy : Full charge apply for additional breakfast for children with height 141 cm & above, and for children with height 111cm - 140cm, it is chargeable at IDR 150.000 nett.
Deposit Policy : For all 2 Bedroom and 3 Bedroom apartment bookings, a deposit is required at check-in of IDR 3,000,000 net.
Deposit Policy : For all 2 Bedroom and 3 Bedroom apartment bookings, a deposit is required at check-in of IDR 3,000,000 net.
Deposit
Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Hotel Tentrem Semarang | 211 |
Number of floors in Hotel Tentrem Semarang | 11 |
Another facilities in Hotel Tentrem Semarang | Bellhop, Concierge, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked question in Hotel Tentrem Semarang
What is normal check-in & check-out time at Hotel Tentrem Semarang?
The standard check-in time at Hotel Tentrem Semarang is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Tentrem Semarang?
Hotel Tentrem Semarang is a 5.0-star hotel.
How many floors does Hotel Tentrem Semarang have?
Hotel Tentrem Semarang has 11 floors.
How many rooms are available at Hotel Tentrem Semarang?
Hotel Tentrem Semarang has 211 rooms in total.
Does Hotel Tentrem Semarang provide parking?
Yes, Hotel Tentrem Semarang provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Tentrem Semarang
Overall Ratings & Reviews Hotel Tentrem Semarang
Traveloka (1,936)
9.1
Exceptional
From 1,936 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.3
Meal
9.3
Location
9.3
Service and Facilites
9.3
People often mention about Hotel Tentrem Semarang
All
Keramahan Staff (123)
Kamar Tidur (117)
Area Hotel (117)
Ukuran Kamar (115)
Variasi (113)
Suasana (110)
Kamar Mandi (109)
Jarak ke Pusat Kota (107)
Rasa (106)
Ramah Keluarga (95)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews Hotel Tentrem Semarang
Number of reviews per page
20
40
Customer reviews
sb
sandy b.
Leisure
9.4
/10
Reviewed 1 day(s) ago
From the moment we arrived at Hotel Tentrem Semarang, we were warmly greeted by the friendly staff with welcoming smiles right at the lobby. The lobby’s design is unique, and the distinct herbal aroma immediately filled the air as we walked in. We were offered a traditional herbal drink (jamu), which our family happened to really enjoy. The room was well soundproofed, and the smart window in the bathroom area was a nice touch. The swimming pool was truly impressive!
Breakfast was exceptional — the hotel even features several well-known local food tenants, allowing us to savor some legendary Semarang dishes without having to leave the hotel.
If we ever visit Semarang again, we will definitely stay here once more!
Read More
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Mr/Ms. Sandy B,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
Verified Traveler
Medical
10.0
/10
Reviewed 4 day(s) ago
Having a good time at Tentrem Hotel Semarang! Service, cleanliness, food, everything is excellent!
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
G***d
Leisure
10.0
/10
Reviewed 1 week(s) ago
Really great experience and love to visit again soon
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
M***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
Always enjoy the swimming sauna and jacuzzi in this hotel
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
Y***I
Staycation
10.0
/10
Reviewed 2 week(s) ago
Very cool, I hope Semarang always remains peaceful!
See original
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Tentrem Hotel Semarang, Warmest Regards, Thank you for choosing Tentrem Hotel Semarang as your accommodation during your stay in Semarang and for sharing your experience with us. We are delighted to know that you had a memorable experience. It is an honor to provide you with the best service. Thank you again for the review. We look forward to welcoming you back to Tentrem Hotel Semarang. Sincerely, Merlin Manulang General Manager
See original
ER
Eddy R.
Business
8.2
/10
Reviewed 2 week(s) ago
On a tiring day, poor communication and service are the most unpleasant experiences for a hotel of this class. Don't expect much here.
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Accommodation's Reply
23 Oct 2025
Dear Mr. Eddy R., Best regards, Tentrem Hotel Semarang Thank you for your feedback. On behalf of the Tentrem Hotel Semarang management, we apologize for the inconvenience you have experienced, which is our particular concern. In this regard, we may contact you directly to follow up and find out the details of the issue you have encountered so that we can conduct an internal assessment to prevent such incidents from happening again in the future. We would like to thank you once again for your trust in choosing Tentrem Hotel Semarang. We sincerely hope to welcome you back again with even better services next time. Sincerely, Merlin Manulang General Manager
See original
T***y
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, varied food, central location, easy access to everywhere
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Tentrem Hotel Semarang, Warmest Regards, Thank you for choosing Tentrem Hotel Semarang as your accommodation during your stay in Semarang and for sharing your experience with us. We are delighted to know that you had a very memorable experience. It is an honor to have been able to provide you with the best service. Thank you again for your review. We look forward to welcoming you back to Tentrem Hotel Semarang. Sincerely, Merlin Manulang General Manager
See original
Verified Traveler
Leisure
10.0
/10
Reviewed 2 week(s) ago
Nice and comfortable. The breakfast menu is varied and delicious.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Tentrem Hotel Semarang, Warmest Regards, Thank you for choosing Tentrem Hotel Semarang as your accommodation during your stay in Semarang and for sharing your experience with us. We are delighted to know that you had a very memorable experience. It is an honor to have been able to provide you with the best service. Thank you again for your review. We look forward to welcoming you back to Tentrem Hotel Semarang. Sincerely, Merlin Manulang General Manager
See original
M***A
Business
10.0
/10
Reviewed 3 week(s) ago
The swimming pool is amazing if you like to swim. Breakfast has lots of varieties.
Always happy when we stayed there. The staff were all friendly.
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
S***a
Leisure
9.7
/10
Reviewed 4 week(s) ago
We are happy to stay at Tentrem Hotel chain. Service was good and hotel ambience wes great as well as the food. Unfortunately the massage therapist was not well trained and I am not satisfied with the 2hrs massage.
Play ground for kids also not as big as tentrem Jogja.
Other than that all good, especially the jamu corner beside the reception. we loved it!
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Accommodation's Reply
16 Oct 2025
Dear Mr/Mrs Sandra
Warmest greetings from Hotel Tentrem Semarang
Thank you for taking the time to share your feedback regarding your recent experience at Hotel Tentrem Semarang.
On behalf of our team, we sincerely apologize for the inconvenience and disappointment you experienced regarding our massage service. We would like to assure you that all of our therapists have received proper and professional training. During the massage session, our therapists will also confirm with the guest whether the pressure and technique are to their preference, allowing them to make necessary adjustments to ensure each guest’s utmost comfort. Should you experience any inconvenience or discomfort, our team will be more than happy to assist and provide you with the best service
We appreciate our guest feedback as it allows us to re-evaluate our products and services to ensure it is in line with our standard and commitment to our guest
Once again, thank you for your feedback. We do look forward to welcoming you back the next time you travel to Semarang.
Regards,
Merlin Manulang
General Manager
A***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
Tentrem Semarang has always been my choice each time I come to the city. The location is undeniable. The staff is super friendly and helpful. The breakfast, this is probably the best compared to any other hotels. They bring in the legendary dishes from the legendary restaurants, you don’t need to go out to taste nasi ayam Bu Pini. I can never look at other hotels in Semarang anymore.
Read More
Find this review helpful?
Accommodation's Reply
22 Sep 2025
Dear Valued Guest
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
b***u
Business
10.0
/10
Reviewed 6 week(s) ago
The room was excellent. The breakfast was delicious with a wide variety of choices. The staff was very friendly and communicative... Communicative
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager.
See original
SM
Sri M.
Leisure
10.0
/10
Reviewed 7 week(s) ago
The room is spacious and the food variety is ok
See original
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Accommodation's Reply
17 Sep 2025
Dear Mr./Mrs. Sri M. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager
See original
D***o
Staycation
10.0
/10
Reviewed 8 week(s) ago
It was a wonderful experience staying at Tentrem. The rooms were clean and the staff were all excellent.
See original
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager.
See original
l***s
Leisure
10.0
/10
Reviewed 8 week(s) ago
Several typical/traditional Semarang foods are available in various varieties.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager.
See original
I***a
Staycation
10.0
/10
Reviewed 8 week(s) ago
Recommended hotels for travelers to Semarang
See original
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Guests, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager
See original
Four
Business
9.7
/10
Reviewed 8 week(s) ago
Thank you, the items I left behind are still there 🙏🏻
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Accommodation's Reply
09 Sep 2025
Dear Mr./Ms. Four S. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very happy to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager.
See original
HW
Haris W.
10.0
/10
Reviewed 8 week(s) ago
The best, competing with Gumaya in Semarang, but this is the best, but not in terms of sales and marketing. That's why I prefer ordering via the app. The order is for a government-issued 3-night stay.
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Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs. Haris W. Warm greetings from Hotel Tentrem Semarang. Thank you for your review. On behalf of the management of Hotel Tentrem Semarang, we apologize for any inconvenience you have experienced. This will be our special concern. In this regard, could we contact you directly so that we can follow up and find out the details of the problem you experienced so that we can conduct an internal evaluation to prevent similar incidents from happening again in the future. Once again, we greatly appreciate your review and we hope to have the opportunity to meet with you again. Sincerely, Merlin Manulang, General Manager
See original
nm
ningrum m.
Staycation
10.0
/10
Reviewed 10 week(s) ago
Great, Tentrem is always there, never fails, always love staying at Tentrem. The breakfast is top-notch. The gym is also top-notch. Keep up the good work, Tentrem.
See original
2 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mrs. Ningrum m. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager
See original
M***e
Business
10.0
/10
Reviewed 11 week(s) ago
A big room with a comfortable bed is always a huge plus, making it easy to relax and unwind. And when the staff is helpful and attentive, it truly elevates the whole experience. It's those small details and gestures that can make a trip memorable.
1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Valued Guest.
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang and thank you for your heartwarming review. We are truly delighted to know that you had an amazing experience at Hotel Tentrem Semarang. Delivering the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Tentrem Semarang
Traveloka (1,936)
9.1
Exceptional
From 1,936 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.3
Meal
9.3
Location
9.3
Service and Facilites
9.3
People often mention about Hotel Tentrem Semarang
All
Keramahan Staff (123)
Kamar Tidur (117)
Area Hotel (117)
Ukuran Kamar (115)
Variasi (113)
Suasana (110)
Kamar Mandi (109)
Jarak ke Pusat Kota (107)
Rasa (106)
Ramah Keluarga (95)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Tentrem Semarang
Number of reviews per page
20
40
Customer reviews
sb
sandy b.
Leisure
9.4
/10
Reviewed 1 day(s) ago
From the moment we arrived at Hotel Tentrem Semarang, we were warmly greeted by the friendly staff with welcoming smiles right at the lobby. The lobby’s design is unique, and the distinct herbal aroma immediately filled the air as we walked in. We were offered a traditional herbal drink (jamu), which our family happened to really enjoy. The room was well soundproofed, and the smart window in the bathroom area was a nice touch. The swimming pool was truly impressive!
Breakfast was exceptional — the hotel even features several well-known local food tenants, allowing us to savor some legendary Semarang dishes without having to leave the hotel.
If we ever visit Semarang again, we will definitely stay here once more!
Read More
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear Mr/Ms. Sandy B,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
Verified Traveler
Medical
10.0
/10
Reviewed 4 day(s) ago
Having a good time at Tentrem Hotel Semarang! Service, cleanliness, food, everything is excellent!
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
G***d
Leisure
10.0
/10
Reviewed 1 week(s) ago
Really great experience and love to visit again soon
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
M***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
Always enjoy the swimming sauna and jacuzzi in this hotel
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
Y***I
Staycation
10.0
/10
Reviewed 2 week(s) ago
Very cool, I hope Semarang always remains peaceful!
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Tentrem Hotel Semarang, Warmest Regards, Thank you for choosing Tentrem Hotel Semarang as your accommodation during your stay in Semarang and for sharing your experience with us. We are delighted to know that you had a memorable experience. It is an honor to provide you with the best service. Thank you again for the review. We look forward to welcoming you back to Tentrem Hotel Semarang. Sincerely, Merlin Manulang General Manager
See original
ER
Eddy R.
Business
8.2
/10
Reviewed 2 week(s) ago
On a tiring day, poor communication and service are the most unpleasant experiences for a hotel of this class. Don't expect much here.
See original
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Accommodation's Reply
23 Oct 2025
Dear Mr. Eddy R., Best regards, Tentrem Hotel Semarang Thank you for your feedback. On behalf of the Tentrem Hotel Semarang management, we apologize for the inconvenience you have experienced, which is our particular concern. In this regard, we may contact you directly to follow up and find out the details of the issue you have encountered so that we can conduct an internal assessment to prevent such incidents from happening again in the future. We would like to thank you once again for your trust in choosing Tentrem Hotel Semarang. We sincerely hope to welcome you back again with even better services next time. Sincerely, Merlin Manulang General Manager
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T***y
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, varied food, central location, easy access to everywhere
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Tentrem Hotel Semarang, Warmest Regards, Thank you for choosing Tentrem Hotel Semarang as your accommodation during your stay in Semarang and for sharing your experience with us. We are delighted to know that you had a very memorable experience. It is an honor to have been able to provide you with the best service. Thank you again for your review. We look forward to welcoming you back to Tentrem Hotel Semarang. Sincerely, Merlin Manulang General Manager
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Verified Traveler
Leisure
10.0
/10
Reviewed 2 week(s) ago
Nice and comfortable. The breakfast menu is varied and delicious.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Tentrem Hotel Semarang, Warmest Regards, Thank you for choosing Tentrem Hotel Semarang as your accommodation during your stay in Semarang and for sharing your experience with us. We are delighted to know that you had a very memorable experience. It is an honor to have been able to provide you with the best service. Thank you again for your review. We look forward to welcoming you back to Tentrem Hotel Semarang. Sincerely, Merlin Manulang General Manager
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M***A
Business
10.0
/10
Reviewed 3 week(s) ago
The swimming pool is amazing if you like to swim. Breakfast has lots of varieties.
Always happy when we stayed there. The staff were all friendly.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
S***a
Leisure
9.7
/10
Reviewed 4 week(s) ago
We are happy to stay at Tentrem Hotel chain. Service was good and hotel ambience wes great as well as the food. Unfortunately the massage therapist was not well trained and I am not satisfied with the 2hrs massage.
Play ground for kids also not as big as tentrem Jogja.
Other than that all good, especially the jamu corner beside the reception. we loved it!
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Accommodation's Reply
16 Oct 2025
Dear Mr/Mrs Sandra
Warmest greetings from Hotel Tentrem Semarang
Thank you for taking the time to share your feedback regarding your recent experience at Hotel Tentrem Semarang.
On behalf of our team, we sincerely apologize for the inconvenience and disappointment you experienced regarding our massage service. We would like to assure you that all of our therapists have received proper and professional training. During the massage session, our therapists will also confirm with the guest whether the pressure and technique are to their preference, allowing them to make necessary adjustments to ensure each guest’s utmost comfort. Should you experience any inconvenience or discomfort, our team will be more than happy to assist and provide you with the best service
We appreciate our guest feedback as it allows us to re-evaluate our products and services to ensure it is in line with our standard and commitment to our guest
Once again, thank you for your feedback. We do look forward to welcoming you back the next time you travel to Semarang.
Regards,
Merlin Manulang
General Manager
A***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
Tentrem Semarang has always been my choice each time I come to the city. The location is undeniable. The staff is super friendly and helpful. The breakfast, this is probably the best compared to any other hotels. They bring in the legendary dishes from the legendary restaurants, you don’t need to go out to taste nasi ayam Bu Pini. I can never look at other hotels in Semarang anymore.
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Accommodation's Reply
22 Sep 2025
Dear Valued Guest
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and we are thankful that you have taken your time to leave a positive review of your recent stay with us.
We are delighted to learn that our service and facilities did meet your expectations. Providing the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
b***u
Business
10.0
/10
Reviewed 6 week(s) ago
The room was excellent. The breakfast was delicious with a wide variety of choices. The staff was very friendly and communicative... Communicative
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager.
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SM
Sri M.
Leisure
10.0
/10
Reviewed 7 week(s) ago
The room is spacious and the food variety is ok
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Accommodation's Reply
17 Sep 2025
Dear Mr./Mrs. Sri M. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager
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D***o
Staycation
10.0
/10
Reviewed 8 week(s) ago
It was a wonderful experience staying at Tentrem. The rooms were clean and the staff were all excellent.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager.
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l***s
Leisure
10.0
/10
Reviewed 8 week(s) ago
Several typical/traditional Semarang foods are available in various varieties.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager.
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I***a
Staycation
10.0
/10
Reviewed 8 week(s) ago
Recommended hotels for travelers to Semarang
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Guests, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager
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Four
Business
9.7
/10
Reviewed 8 week(s) ago
Thank you, the items I left behind are still there 🙏🏻
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Accommodation's Reply
09 Sep 2025
Dear Mr./Ms. Four S. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very happy to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager.
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HW
Haris W.
10.0
/10
Reviewed 8 week(s) ago
The best, competing with Gumaya in Semarang, but this is the best, but not in terms of sales and marketing. That's why I prefer ordering via the app. The order is for a government-issued 3-night stay.
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Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs. Haris W. Warm greetings from Hotel Tentrem Semarang. Thank you for your review. On behalf of the management of Hotel Tentrem Semarang, we apologize for any inconvenience you have experienced. This will be our special concern. In this regard, could we contact you directly so that we can follow up and find out the details of the problem you experienced so that we can conduct an internal evaluation to prevent similar incidents from happening again in the future. Once again, we greatly appreciate your review and we hope to have the opportunity to meet with you again. Sincerely, Merlin Manulang, General Manager
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nm
ningrum m.
Staycation
10.0
/10
Reviewed 10 week(s) ago
Great, Tentrem is always there, never fails, always love staying at Tentrem. The breakfast is top-notch. The gym is also top-notch. Keep up the good work, Tentrem.
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mrs. Ningrum m. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. Once again, thank you for your review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager
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M***e
Business
10.0
/10
Reviewed 11 week(s) ago
A big room with a comfortable bed is always a huge plus, making it easy to relax and unwind. And when the staff is helpful and attentive, it truly elevates the whole experience. It's those small details and gestures that can make a trip memorable.
1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Valued Guest.
Warmest greetings from Hotel Tentrem Semarang
Thank you for choosing Hotel Tentrem Semarang and thank you for your heartwarming review. We are truly delighted to know that you had an amazing experience at Hotel Tentrem Semarang. Delivering the highest level of hospitality is our number one priority.
Once again, thank you for this positive feedback and we look forward to welcoming you back to Hotel Tentrem Semarang.
Regards,
Merlin Manulang
General Manager
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