Hotel Tjampuhan Spa

Hotels
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8.4
/10
Very Good
554 reviews

What Guests Say About Their Stay

Felix C. P.

8.5
/ 10
It is suitable for those of you who want a honeymoon with your partner. spa is cool, the only one is on the edge of the river that I know in ubud
See original

fakih r.

8.5
/ 10
Suitable for honeymoon, airy and comfortable
See original

i wayan a. a.

8.5
/ 10
Bagus..nyaman. breakfast plenty of choice ...
See original

ben simatupang

8.5
/ 10
Very nice hotel...and my favorite to stay. I will definitely come back anytime..

Rachel

10.0
/ 10
Honestly absolutely perfect hotel. Everyone is so nice and the resort itself encompasses the heart of Ubud. We couldn’t have asked for a more memorable magical experience. Just let them take care of everything for you. From airport pickup, excursions and everything in between. You will feel like family by the time you leave. I can’t wait to come back.
In the Area
See Map
Jalan Raya Tjampuhan PO Box 198, Ubud, Gianyar, Bali, Indonesia

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
WiFi
Hotel Tjampuhan Spa is a hotel is located at Sayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Tjampuhan Spa

Jalan Raya Tjampuhan PO Box 198, Ubud, Gianyar, Bali, Indonesia
Discover More Places
Lobby Hotel Tjampuhan Spa
Swimming Pool 2 Hotel Tjampuhan Spa

Discover More About Hotel Tjampuhan Spa

Discover the Serene Escape of Hotel Tjampuhan Spa in Bali

Welcome to Hotel Tjampuhan Spa, a tranquil oasis nestled in the heart of Bali, Indonesia. If you're seeking a harmonious blend of natural beauty, rejuvenating spa treatments, and comfortable accommodations, Hotel Tjampuhan Spa offers an unforgettable experience. Room rates at Hotel Tjampuhan Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Tjampuhan Spa Location

Hotel Tjampuhan Spa is ideally situated in the picturesque village of **Ubud**, a cultural and artistic hub renowned for its lush rice paddies and spiritual ambiance. Located at Jalan Raya Tjampuhan PO Box 198, Ubud, Gianyar, Bali, Indonesia, the hotel is approximately a 1.5-hour drive from Ngurah Rai International Airport (DPS), offering a peaceful retreat away from the bustling city center. The atmosphere here is one of profound tranquility, with the gentle sounds of the Tjampuhan River providing a soothing backdrop. It’s a place where you can truly disconnect and immerse yourself in the serene Balinese landscape, yet remain conveniently close to Ubud's vibrant cultural attractions.

Hotel Tjampuhan Spa Facilities & Services

Facilities for guests at Hotel Tjampuhan Spa are designed to enhance your stay and provide ultimate relaxation and convenience.
  • A stunning outdoor swimming pool, perfect for a refreshing dip amidst tropical greenery.
  • The renowned Tjampuhan Spa, offering a wide array of traditional Balinese massages and wellness treatments to revitalize your body and mind.
  • On-site dining options serving delicious Indonesian and international cuisine.
  • Complimentary Wi-Fi throughout the property.
  • Beautifully landscaped gardens for leisurely strolls.
  • 24-hour front desk assistance.
  • Free parking space for guests.
The spa is open daily from 9:00 AM to 6:00 PM, with treatment prices varying based on the service selected, typically ranging from PHP 1,500 to PHP 4,000.

Hotel Tjampuhan Spa Room Types

Discover a range of comfortable and well-appointed accommodations designed to suit every traveler's needs. The room types of Hotel Tjampuhan Spa include options that offer breathtaking views and essential amenities for a restful stay.
  • Deluxe Room:

    These rooms offer a serene Garden View and are available in both smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added comfort.
  • Suite:

    For a more luxurious experience, our Suites provide enhanced space and amenities, often with a beautiful River View or Garden View. Suites typically include a bathtub.
  • Family Room:

    Ideal for those traveling with loved ones, the Family Room offers ample space and comfort, often with a Garden View.
All rooms are non-smoking unless otherwise specified. There are no specific pet-friendly rooms, and pets are generally not permitted on the property.

Hotel Tjampuhan Spa Dining & Restaurants

Savor the flavors of Bali and beyond at Hotel Tjampuhan Spa's dining establishments.
  • Warung Tjampuhan:

    This charming on-site restaurant offers authentic Indonesian dishes, including local Balinese specialties. Enjoy your meal with a view of the lush surroundings. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 7:00 AM - 10:00 PM.
  • Pool Bar:

    Relax with a refreshing drink or light snack by the pool. Operating hours: 10:00 AM - 6:00 PM.

Hotel Tjampuhan Spa Nearby Attractions and Activities

Ubud and its surroundings offer a wealth of cultural and natural attractions to explore during your stay at Hotel Tjampuhan Spa.
  • Tjampuhan Ridge Walk:

    Embark on a scenic trek along the ridge, offering stunning views of the river valley and lush greenery, just a short walk from the hotel.
  • Ubud Monkey Forest:

    A sacred sanctuary home to hundreds of long-tailed macaques and ancient temples, located within a 15-minute drive.
  • Ubud Royal Palace (Puri Saren Agung):

    Immerse yourself in Balinese architecture and culture at this historic palace, a central landmark in Ubud.
  • Tegalalang Rice Terraces:

    Witness the iconic emerald-green rice paddies, a UNESCO World Heritage site, approximately a 30-minute drive away.
  • Campuhan College:

    A place for wellness and spiritual exploration, offering yoga and meditation classes, located very close to the hotel.
If you are looking for other activities around Hotel Tjampuhan Spa, check out the best deals on Traveloka: Recommended activities in Ubud!

How to Get to Hotel Tjampuhan Spa from the Airport

Navigating your journey to Hotel Tjampuhan Spa is straightforward, with several convenient options available from Ngurah Rai International Airport (DPS). Understanding how to get to Hotel Tjampuhan Spa ensures a smooth start to your vacation.
  • Hotel Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly through Hotel Tjampuhan Spa. This service offers a hassle-free experience, with a driver meeting you at arrivals. Estimated cost: PHP 800 - PHP 1,200.
  • Metered Taxi:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. Estimated cost: PHP 600 - PHP 900.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service via their app. Look for designated pick-up zones outside the airport. Estimated cost: PHP 500 - PHP 800.
  • Pre-booked Airport Transfer Services:

    Various companies offer pre-booked airport transfer services, which can be booked in advance for peace of mind. Estimated cost: PHP 700 - PHP 1,100.
The journey typically takes between 1 to 1.5 hours, depending on traffic conditions.

Summary of Why You Should Choose to Stay at Hotel Tjampuhan Spa

Hotel Tjampuhan Spa offers a compelling choice for travelers seeking a serene and authentic Balinese experience. Its prime location in Ubud, combined with excellent facilities and a commitment to guest comfort, makes it an ideal retreat.
  • Tranquil Ambiance:

    Escape the everyday in a peaceful setting surrounded by nature.
  • Rejuvenating Spa:

    Indulge in traditional Balinese wellness treatments.
  • Convenient Location:

    Close to Ubud's cultural heart and natural wonders.
  • Comfortable Accommodations:

    A range of rooms designed for relaxation.
  • Excellent Value:

    Offering a memorable stay at competitive rates.
Check for **Room availability at Hotel Tjampuhan Spa** and start planning your dream getaway. For the best rates and a seamless **Booking Hotel Tjampuhan Spa** experience, consider using Traveloka. Book budget hotels in Bali and discover the magic of this enchanting island. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel Tjampuhan Spa

Swimming Pool Hotel Tjampuhan Spa
Swimming Pool
Lobby Hotel Tjampuhan Spa
Lobby
Restaurant Hotel Tjampuhan Spa
Restaurant

Things to Do

  • Outdoor pool

Connectivity

  • LAN Internet

Public Facilities

  • WiFi in public area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Tjampuhan Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hotel Tjampuhan Spa
67
Number of floors in Hotel Tjampuhan Spa
1
Another facilities in Hotel Tjampuhan Spa
Outdoor pool, LAN Internet, WiFi in public area, 24-hour Receptionist

Frequently asked question in Hotel Tjampuhan Spa

What are available facilities at Hotel Tjampuhan Spa?
There are top facilites at Hotel Tjampuhan Spa such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Tjampuhan Spa?
The standard check-in time at Hotel Tjampuhan Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Tjampuhan Spa?
Hotel Tjampuhan Spa is a 3.0-star hotel.
How many floors does Hotel Tjampuhan Spa have?
Hotel Tjampuhan Spa has 1 floors.
How many rooms are available at Hotel Tjampuhan Spa?
Hotel Tjampuhan Spa has 67 rooms in total.
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More Reviews from Other Guests in Hotel Tjampuhan Spa

Overall Ratings & Reviews Hotel Tjampuhan Spa

Traveloka (47)
Other sources (507)
8.4
Very Good
From 507 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Tjampuhan Spa

Number of reviews per page
20
40
Top reviews
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Honestly absolutely perfect hotel. Everyone is so nice and the resort itself encompasses the heart of Ubud. We couldn’t have asked for a more memorable magical experience. Just let them take care of everything for you. From airport pickup, excursions and everything in between. You will feel like family by the time you leave. I can’t wait to come back.
Read More
Eileen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

A wonderful view with jungle noise. Flower accents everywhere. Smiling staff and every detail in service was perfect. The breakfast brunch was lovely with many options and good hot coffee. The lunches were amazing . I was approached by the room manager and he said that my room was going to be renovated very soon. The pools were a nice temperature and the spa area was worth a look...even if you were not bookibg it. Heavy bags were carried up and down the many stairs for me. I would not recommend for those with mobility issues or easily exhausted by heat. It is built into a hillside. The gardens are amazing. Will return again. Thank you!
Read More
Brylye
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Spa is gorgeous staff ⭐️⭐️⭐️⭐️⭐️
Marsha
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We enjoyed everything about Hotel Tjampuhan. We especially enjoyed its close proximity to really good restaurants.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Breakfast was good, but restaurant meals were somewhat lacking in quality and portion size
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Peaceful, the buffet breakfast was 5star. Will be going again.
david
icon-with Partner
with Partner
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

This place is still a page of Ubud history and steps from so many places you will want to visit. but they have really let the place get into disrepair. they are renovating, but the first pink room tile we were in was horrible. the 2nd room what nicer, but lacked places to store clothes/bags and had ants everywhere. it never really cooled down compared to other rooms either. i hope they can turn it around
Read More
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This is such a beautiful old villa with so much character and privacy. Nature is close by and a short walk to the centre of Ubud. Staff are very friendly.
Nelli
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Honestly, it was our worst and most shoking experience in all my times in Bali. Hotel looks beautful but needs a massive shake up and new management. There are 2 pools but only one is in the sunny area with warm water, even though it is in a poor condition and missing tiles under water. Pool is very small with only 5-6 sun beds while there are at least 5 times more guests are staying in the hotel so basically only 5 -6 people a day can stay around the pool. Person serving drinks in the pool bar does not speak any foreign language and has no idea what sort of alcohol he is putting into cocktails. First, we got Pina kolada purely non alcoholic while paid for the one with Bacardi. When we asked if there any Bacardi in the cocktail man quite rudely kept doing what he was doing ignoring us. When we insisted to tell us what was added to our cocktails man went into basically into a hole in the ground that served him as a kitchen and brought 2 bottles showing us that maybe added alcohol from any of these. Non of that was Bacardi and we had no idea what sort of alcohol was in that bottles! Nobody saw a problem in this and was unable to tell us what actually we drank and how somebody with no idea what he is doing and serving to customers can work in the pool bar and sell alcohol. We asked to speak to a manager and were told there is no manager!! Came to reception and all staff was laughing at us as we are crazy white ladies seeing no issues with anything. Lots more to say just no space
Read More
Karolina
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Beautiful location and facilities, very friendly and helpful staff. It's my second stay and I am planning to return.
LARA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The staff were so friendly and accommodating. The grounds were beautiful. Even though there are a lot of stairs we didn’t mind the workout.
Andrew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Beautiful place
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Beautiful authentic Bali hotel. Wonderful service. Everyone was eager to meet our needs.
inara
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very poor room cleaning, bathroom needs maintenance, garden needs maintenance and cleaning old leaves
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel facilities and everything about it was more than satisfactory.There appeared however to be a tipping culture expectation when the overall costs incurred a customer service fee.Making it much more costly. Hand towels in the bathroom would be a nice addition.Staff were amazing.
Holly Charlotte
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I love this hotel; it is my third stay. The grounds of this hotel are spectacular. Loved Lebah 5!
Dona
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

RUN away if you are bringing a group! Most of the staff are really beautiful but the manager was awful. He actually lied directly to us regarding our group arrangements - and put some of our group members in lesser quality rooms without our permission and having already paid for the higher class of room. Our group contact was very nice - but didn't get anything right regarding our rooms set up or spa appointments. They also lied to us about a special spa room we reserved. We got there and the wedding couple was told it was not available because it was "broken" but when we went there - it turns out they had just put someone else in that room. We also had our group luggage delivered before we arrived. They told us that it never came (which caused a panic) then they said it had just arrived. It was actually there for four hours so they did not tell us the truth and set up a panicked chain of events. This may be fine for a couple stay - but if you are a meeting planner or the coordinator for a family group - do not trust anything they say.
Read More
Siow Yee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Beautiful hotel, the only downside is the number of steps but that’s what special about the hotel. Staff were extremely friendly and helpful, would definitely recommend
Geraldine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Beautiful property and gardens and amazing spa! The lodges are starting to show signs of wear and tear but it looked like they were starting to refurbish some of them. Great service and buffet breakfast was lovely.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Lovely 5 day stay in hotel. Laid back place with great service
Number of reviews per page
20
40

Ready to make up your mind?

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Restaurant 4 Hotel Tjampuhan Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Tjampuhan Spa

Traveloka (47)
Other sources (507)
8.4
Very Good
From 507 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Tjampuhan Spa

Number of reviews per page
20
40
Top reviews
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Honestly absolutely perfect hotel. Everyone is so nice and the resort itself encompasses the heart of Ubud. We couldn’t have asked for a more memorable magical experience. Just let them take care of everything for you. From airport pickup, excursions and everything in between. You will feel like family by the time you leave. I can’t wait to come back.
Read More
Eileen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

A wonderful view with jungle noise. Flower accents everywhere. Smiling staff and every detail in service was perfect. The breakfast brunch was lovely with many options and good hot coffee. The lunches were amazing . I was approached by the room manager and he said that my room was going to be renovated very soon. The pools were a nice temperature and the spa area was worth a look...even if you were not bookibg it. Heavy bags were carried up and down the many stairs for me. I would not recommend for those with mobility issues or easily exhausted by heat. It is built into a hillside. The gardens are amazing. Will return again. Thank you!
Read More
Brylye
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Spa is gorgeous staff ⭐️⭐️⭐️⭐️⭐️
Marsha
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We enjoyed everything about Hotel Tjampuhan. We especially enjoyed its close proximity to really good restaurants.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Breakfast was good, but restaurant meals were somewhat lacking in quality and portion size
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Peaceful, the buffet breakfast was 5star. Will be going again.
david
icon-with Partner
with Partner
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

This place is still a page of Ubud history and steps from so many places you will want to visit. but they have really let the place get into disrepair. they are renovating, but the first pink room tile we were in was horrible. the 2nd room what nicer, but lacked places to store clothes/bags and had ants everywhere. it never really cooled down compared to other rooms either. i hope they can turn it around
Read More
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This is such a beautiful old villa with so much character and privacy. Nature is close by and a short walk to the centre of Ubud. Staff are very friendly.
Nelli
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Honestly, it was our worst and most shoking experience in all my times in Bali. Hotel looks beautful but needs a massive shake up and new management. There are 2 pools but only one is in the sunny area with warm water, even though it is in a poor condition and missing tiles under water. Pool is very small with only 5-6 sun beds while there are at least 5 times more guests are staying in the hotel so basically only 5 -6 people a day can stay around the pool. Person serving drinks in the pool bar does not speak any foreign language and has no idea what sort of alcohol he is putting into cocktails. First, we got Pina kolada purely non alcoholic while paid for the one with Bacardi. When we asked if there any Bacardi in the cocktail man quite rudely kept doing what he was doing ignoring us. When we insisted to tell us what was added to our cocktails man went into basically into a hole in the ground that served him as a kitchen and brought 2 bottles showing us that maybe added alcohol from any of these. Non of that was Bacardi and we had no idea what sort of alcohol was in that bottles! Nobody saw a problem in this and was unable to tell us what actually we drank and how somebody with no idea what he is doing and serving to customers can work in the pool bar and sell alcohol. We asked to speak to a manager and were told there is no manager!! Came to reception and all staff was laughing at us as we are crazy white ladies seeing no issues with anything. Lots more to say just no space
Read More
Karolina
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Beautiful location and facilities, very friendly and helpful staff. It's my second stay and I am planning to return.
LARA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The staff were so friendly and accommodating. The grounds were beautiful. Even though there are a lot of stairs we didn’t mind the workout.
Andrew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Beautiful place
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Beautiful authentic Bali hotel. Wonderful service. Everyone was eager to meet our needs.
inara
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very poor room cleaning, bathroom needs maintenance, garden needs maintenance and cleaning old leaves
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel facilities and everything about it was more than satisfactory.There appeared however to be a tipping culture expectation when the overall costs incurred a customer service fee.Making it much more costly. Hand towels in the bathroom would be a nice addition.Staff were amazing.
Holly Charlotte
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I love this hotel; it is my third stay. The grounds of this hotel are spectacular. Loved Lebah 5!
Dona
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

RUN away if you are bringing a group! Most of the staff are really beautiful but the manager was awful. He actually lied directly to us regarding our group arrangements - and put some of our group members in lesser quality rooms without our permission and having already paid for the higher class of room. Our group contact was very nice - but didn't get anything right regarding our rooms set up or spa appointments. They also lied to us about a special spa room we reserved. We got there and the wedding couple was told it was not available because it was "broken" but when we went there - it turns out they had just put someone else in that room. We also had our group luggage delivered before we arrived. They told us that it never came (which caused a panic) then they said it had just arrived. It was actually there for four hours so they did not tell us the truth and set up a panicked chain of events. This may be fine for a couple stay - but if you are a meeting planner or the coordinator for a family group - do not trust anything they say.
Read More
Siow Yee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Beautiful hotel, the only downside is the number of steps but that’s what special about the hotel. Staff were extremely friendly and helpful, would definitely recommend
Geraldine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Beautiful property and gardens and amazing spa! The lodges are starting to show signs of wear and tear but it looked like they were starting to refurbish some of them. Great service and buffet breakfast was lovely.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Lovely 5 day stay in hotel. Laid back place with great service
Number of reviews per page
20
40