ION Bali Benoa Hotel

Hotels
8.3
/10
Very Good
884 reviews

What Guests Say About Their Stay

Staff Friendliness (63)
Bedroom (59)
Bathroom (56)
Hotel Area (55)

H***s

9.4
/ 10
The hotel is very comfortable. The rooms are clean and tidy. The staff is very friendly. The facilities are excellent for the price. Recommended! Thank you Ion Bali 🫶🏻
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DIMAS A.

9.7
/ 10
I honestly didn’t expect too much at first, but wow, this hotel really surprised me! The price is so affordable, especially when you compare it to the kind of experience you actually get here. For the value, it’s absolutely worth it. The cleanliness of the hotel is way above my expectations. Everything feels neat, tidy, and fresh, which instantly made me feel comfortable from the moment I checked in. The staff are also super nice and helpful. They’re always smiling and ready to assist with anything I needed, which made my stay feel really welcoming and easy. What I really love is the ambiance calm, warm, and just so relaxing. It’s the kind of atmosphere that makes you want to stay longer and enjoy every moment without rushing. And the location? Perfect! It’s close to pretty much everything: restaurants, mini markets, beach activities, clinics, and even bars. You literally have everything within reach, which makes the whole trip even more convenient and fun.

H***d

10.0
/ 10
All are satisfying from the room service and the friendliness of the staff. The room is clean, the AC is very cold, there is a hot shower. Go green too. The rooftop is cool. The swimming pool is clean, safe for children. Thank you for the service.
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Davy K.

9.4
/ 10
location is good in benia and near many watersport provider. unique. swimming pool and good staff hospitality. Additional proper car parking area would be perfect. suitable for anyone who want to spent daytime with waterspout activity

Adi S.

8.5
/ 10
Nice hotel to stay in Benoa Bali
In the Area
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Jalan Pratama No. 93 Tanjung Benoa, Nusa Dua, Badung, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at ION Bali Benoa Hotel is a good choice when you are visiting Tanjung Benoa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ION Bali Benoa Hotel

Jalan Pratama No. 93 Tanjung Benoa, Nusa Dua, Badung, Bali, Indonesia, 80361
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Lobby ION Bali Benoa Hotel
Lobby 2 ION Bali Benoa Hotel

Discover More About ION Bali Benoa Hotel

Hotel Description

ION Bali Benoa Hotel is the perfect choice for families, couples, business travelers, and digital nomads looking for a comfortable and enjoyable stay in Bali.

Strategically located in the Nusa Dua area, the hotel is close to the exclusive ITDC Nusa Dua complex and within walking distance to the beach, as well as various water sport activities nearby.

With a strong focus on cleanliness and guest comfort, our well-maintained rooms provide a relaxing atmosphere that makes you feel right at home. The hotel features two room categories: Superior Room and Suite Room, designed to suit both leisure and business needs.

Guests can unwind at our swimming pool and kids pool, or enjoy unforgettable moments at Moonstar Bar & Eatery, located at our rooftop bar with a stunning 360° panoramic view—an ideal spot to relax while watching the beautiful Bali sunset.

For a refreshing start to the day, our garden area behind the hotel building is perfect for yoga or morning exercise. We also provide a spacious and secure parking area for your convenience. Business travelers can make use of our meeting room, accommodating up to 30 guests in a classroom setup. A gym is also available to help you stay active throughout your stay.

For digital nomads, we also offer co-working space and co-living area, providing a comfortable environment to stay productive while enjoying Bali.

ION Bali Benoa Hotel is the perfect destination for both leisure, business travelers, and for digital nomads </bi>

All facilities in ION Bali Benoa Hotel

Bar, Cafe and Lounge ION Bali Benoa Hotel
Bar, Cafe and Lounge
Swimming Pool ION Bali Benoa Hotel
Swimming Pool
Fitness Center ION Bali Benoa Hotel
Fitness Center
Functional Hall ION Bali Benoa Hotel
Functional Hall
Common Space ION Bali Benoa Hotel
Common Space

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Accommodation Policy & General Information in ION Bali Benoa Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ION Bali Benoa Hotel
150
Number of floors in ION Bali Benoa Hotel
5
Another facilities in ION Bali Benoa Hotel
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in ION Bali Benoa Hotel

What are available facilities at ION Bali Benoa Hotel?
There are top facilites at ION Bali Benoa Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ION Bali Benoa Hotel?
The standard check-in time at ION Bali Benoa Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ION Bali Benoa Hotel provide breakfast?
Yes, ION Bali Benoa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ION Bali Benoa Hotel?
ION Bali Benoa Hotel is a 4.0-star hotel.
How many floors does ION Bali Benoa Hotel have?
ION Bali Benoa Hotel has 5 floors.
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More Reviews from Other Guests in ION Bali Benoa Hotel

Overall Ratings & Reviews ION Bali Benoa Hotel

Traveloka (726)
Other sources (158)
8.4
Very Good
From 726 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.8

Location

8.5

Service and Facilites

8.4

People often mention about ION Bali Benoa Hotel
All
Staff Friendliness (49)
Ambiance (45)
Bedroom (44)
Hotel Area (41)
Family Friendly (40)
Surroundings (39)
Bathroom (39)
Accessibility (38)
Room Space (37)
Wifi (31)
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Most Recent
Format
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Preferences
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Traveler Reviews ION Bali Benoa Hotel

Number of reviews per page
20
40
Customer reviews
R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A pleasant stay, clean hotel, beautiful surroundings, close to water sports, friendly and polite staff. Highly recommended hotel.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at ION Bali Benoa Hotel, from the cleanliness of the hotel and the beautiful surroundings to its proximity to water sports areas. Your compliments on the friendliness and courtesy of our staff are a great inspiration to our entire team to continue providing the best service. Thank you for your feedback. We hope to welcome you back again in the future for another memorable stay. Sincerely, The Management Team, ION Bali Benoa Hotel
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Everything is good, the staff is friendly, the atmosphere is good, but there are a few things that are broken, please do a room inspection. Thank you.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are pleased to hear that the friendly staff and hotel atmosphere left a positive impression on you during your stay. However, we apologize for some shortcomings regarding the amenities in your room. This feedback is very important to us, and we will investigate and make improvements immediately to ensure your greater comfort in the future. Thank you for your concern. We hope to welcome you back for an even better experience. Sincerely, The Management Team, ION Bali Benoa Hotel
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Adinda W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, arrived here late at night and was served well. However, the hotel's policy is that if guests exceed the capacity of the room, an additional fee of 100 thousand per person will be charged. The room was quite clean but the minibar said it wasn't very cold, but it really wasn't cold at all. Thankfully, you can leave food to be put in the chiller at the hotel restaurant. For breakfast, in my opinion, it's not really worth it :" for an additional 121 thousand per person with food that is really very basic. This is lacking :( hopefully it can be an evaluation for the future.
Read More
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We greatly appreciate your feedback regarding the friendliness of our staff, particularly during your evening stay. We were delighted to provide you with excellent service and assistance during check-in. However, we apologize for some inconveniences, from the malfunctioning minibar to the breakfast experience not meeting your expectations. This feedback is very important to us, and we will take it into consideration and make immediate improvements to the facilities, variety, and quality of the breakfast menu. Regarding the additional charge for exceeding the designated number of guests, this is part of our current hotel policy, and we hope for your understanding. Thank you also for your understanding and appreciation of our restaurant's food preservation methods. We hope to provide you with an even better and more memorable stay in the future. Sincerely, The Management Team, Ion Bali Benoa
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Excellent service. Nice room, got a connecting room.
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Accommodation's Reply
25 Mar 2026
Dear Valued Guest, Warm greetings from ION Bali Benoa Hotel. Thank you for your positive review. We are delighted to hear that you were satisfied with our service and the comfort of your room, especially the connecting rooms you received. Your review is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to ION Bali Benoa Hotel again in the future for an even more memorable stay. Sincerely, The Management Team, ION Bali Benoa Hotel
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good, clean and fast and friendly service
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2 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Sister, Thank you for sharing your experience with us. We appreciate your kind words and sincerely hope to have the opportunity to welcome you back again in the near future. Sincerely, ION Bali Benoa Hotel
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel is nice, the staff is friendly.
2 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Ms. Thank you for sharing your experience with us. We certainly appreciate your kind words. I sincerely hope that we will have the opportunity of welcoming you back in the near future. Warm Regards, Ion Bali Benoa Hotel Management
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
It's amazing, it's nice to be here.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. I sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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LUH P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I've stayed here before. Always nice to be back here 😊
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Accommodation's Reply
09 Jan 2026
Dear Mr. Luh P., Thank you for trusting us and choosing us again. We are delighted that you enjoyed your stay with us. We hope to see you again on your next visit. Sincerely, The Management Team, ION Bali Benoa Hotel
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H***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The hotel is very comfortable. The rooms are clean and tidy. The staff is very friendly. The facilities are excellent for the price. Recommended! Thank you Ion Bali 🫶🏻
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Accommodation's Reply
17 Dec 2025
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. We sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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J***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Great hotel.. According to the rate.
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Accommodation's Reply
17 Dec 2025
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. We sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 23 week(s) ago
The service is good and the hotel is also good, but the food variety is lacking and the toilet is transparent so it is not comfortable.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Hello, Thank you for your review and feedback. We are glad that you were satisfied with our hotel's service and comfort. For the variety of food and the design of the bathroom, it is not suitable. Your feedback is very valuable for our future improvements. We sincerely hope to welcome you back for an even better experience. Best regards, Ion Bali Benoa Hotel Management
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LUH P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff's instructions and service during check-in and check-out were very detailed. The environment was also comfortable and quite suitable for staying with small children.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Hi Luh, P.S. Thank you for your review. We are glad to hear that the staff's advice and service during check-in and check-out made your stay experience pleasant. We are also glad to know that the hotel's atmosphere is comfortable for families. See you again on your next visit. Best regards, Ion Bali Benoa Hotel Management
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A Iman S. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Very high value. We, as guests, win big. Bottom line: Highly recommended 😁
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3 people find it helpful
Accommodation's Reply
09 Dec 2025
Hello Kak a iman S.A. Thank you very much. We are glad to know that your experience was memorable and valuable. We are happy to provide the best for our guests. We hope to welcome you back again. Best regards, ion bali Benoa Hotel Management
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Pratiwi
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
It was closed to Benoa and Nusa Dua beach. Surrounded by good food though the neighborhood became westernized. I'd go back to this hotel next time visiting Bali.
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Accommodation's Reply
27 Nov 2025
Dear Ms. Pratiwi, Thank you for sharing your experience with us. We certainly appreciate your kind words. I sincerely hope that we will have the opportunity of welcoming you back in the near future. Warm Regards, Ion Bali Benoa Hotel Management
P***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Very good, this hotel is perfect for those who want peace and a nice sea view on the rooftop.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Hi Sister, Thank you for sharing your experience with us. We really appreciate your kind words. We hope to welcome you back soon. Best regards, Ion Bali Benoa Hotel Management
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T***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
easy to access and the room is spacious.. but need to add curtains to the windows
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Accommodation's Reply
06 Nov 2025
Dear Mr/Mr, Thank you for your feedback, We’re glad you enjoyed the spacious room and easy access. We appreciate your suggestion about the curtains and will look into it. Hope to see you again. Warm Regards, ION Bali Benoa Hotel Management
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Kodri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
3 nights stay at this hotel...satisfied...recommended...
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Accommodation's Reply
06 Nov 2025
Hello Mr Kodri, Thank you very much for your 3 nights stay at ion bali Benoa and for your positive review. We are glad that you were satisfied and recommended our hotel. We hope to see you again on your next visit. Best regards, ion bali Benoa Hotel Management
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Kodri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
first time staying at this hotel for 2 nights..then added more every day....easy access, nice atmosphere, there is an aesthetic rooftop..satisfied
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Accommodation's Reply
06 Nov 2025
Hi Mr. Kodri, Thank you very much for your review and for trusting us to stay at ION Bali Benoa. We are so glad that you were impressed with our comfortable atmosphere, convenient transportation and beautiful rooftop. We wish you and your family good health and hope to welcome you back again soon. Best regards, ION Bali Benoa Hotel Management
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Everything is great. Good hotel, good staff.
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Accommodation's Reply
08 Oct 2025
Dear Mr/Ms, Thank you very much for your positive review! We’re delighted to hear that you enjoyed your stay and were happy with our hotel and staff. We look forward to welcoming you back on your next visit. 🌸 Best Regards, Ion Bali Benoa Hotel Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 33 week(s) ago
Stayed here for 4-5 days, the sheets and bed cover were not changed, only tidied up, the water heater didn't work at all, the wifi on the 5th floor was slow.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Hi Sis, First of all, thank you for taking the time to share your feedback with us. We would like to apologize for the unpleasant experience you had during your stay at our hotel. We are confident that this feedback will motivate all of our staff to continue improving the quality of our service. We hope you will be pleased to stay with us again on your next visit to Bali. Warmest regards, Ion Bali Benoa Hotel Management
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Number of reviews per page
20
40

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Exterior 4 ION Bali Benoa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ION Bali Benoa Hotel

Traveloka (726)
Other sources (158)
8.4
Very Good
From 726 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.8

Location

8.5

Service and Facilites

8.4

People often mention about ION Bali Benoa Hotel
All
Staff Friendliness (49)
Ambiance (45)
Bedroom (44)
Hotel Area (41)
Family Friendly (40)
Surroundings (39)
Bathroom (39)
Accessibility (38)
Room Space (37)
Wifi (31)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ION Bali Benoa Hotel

Number of reviews per page
20
40
Customer reviews
R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A pleasant stay, clean hotel, beautiful surroundings, close to water sports, friendly and polite staff. Highly recommended hotel.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at ION Bali Benoa Hotel, from the cleanliness of the hotel and the beautiful surroundings to its proximity to water sports areas. Your compliments on the friendliness and courtesy of our staff are a great inspiration to our entire team to continue providing the best service. Thank you for your feedback. We hope to welcome you back again in the future for another memorable stay. Sincerely, The Management Team, ION Bali Benoa Hotel
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Everything is good, the staff is friendly, the atmosphere is good, but there are a few things that are broken, please do a room inspection. Thank you.
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Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are pleased to hear that the friendly staff and hotel atmosphere left a positive impression on you during your stay. However, we apologize for some shortcomings regarding the amenities in your room. This feedback is very important to us, and we will investigate and make improvements immediately to ensure your greater comfort in the future. Thank you for your concern. We hope to welcome you back for an even better experience. Sincerely, The Management Team, ION Bali Benoa Hotel
Translated by Google Icon
See original
Adinda W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, arrived here late at night and was served well. However, the hotel's policy is that if guests exceed the capacity of the room, an additional fee of 100 thousand per person will be charged. The room was quite clean but the minibar said it wasn't very cold, but it really wasn't cold at all. Thankfully, you can leave food to be put in the chiller at the hotel restaurant. For breakfast, in my opinion, it's not really worth it :" for an additional 121 thousand per person with food that is really very basic. This is lacking :( hopefully it can be an evaluation for the future.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We greatly appreciate your feedback regarding the friendliness of our staff, particularly during your evening stay. We were delighted to provide you with excellent service and assistance during check-in. However, we apologize for some inconveniences, from the malfunctioning minibar to the breakfast experience not meeting your expectations. This feedback is very important to us, and we will take it into consideration and make immediate improvements to the facilities, variety, and quality of the breakfast menu. Regarding the additional charge for exceeding the designated number of guests, this is part of our current hotel policy, and we hope for your understanding. Thank you also for your understanding and appreciation of our restaurant's food preservation methods. We hope to provide you with an even better and more memorable stay in the future. Sincerely, The Management Team, Ion Bali Benoa
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Excellent service. Nice room, got a connecting room.
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Accommodation's Reply
25 Mar 2026
Dear Valued Guest, Warm greetings from ION Bali Benoa Hotel. Thank you for your positive review. We are delighted to hear that you were satisfied with our service and the comfort of your room, especially the connecting rooms you received. Your review is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to ION Bali Benoa Hotel again in the future for an even more memorable stay. Sincerely, The Management Team, ION Bali Benoa Hotel
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good, clean and fast and friendly service
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2 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Sister, Thank you for sharing your experience with us. We appreciate your kind words and sincerely hope to have the opportunity to welcome you back again in the near future. Sincerely, ION Bali Benoa Hotel
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel is nice, the staff is friendly.
2 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Ms. Thank you for sharing your experience with us. We certainly appreciate your kind words. I sincerely hope that we will have the opportunity of welcoming you back in the near future. Warm Regards, Ion Bali Benoa Hotel Management
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
It's amazing, it's nice to be here.
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See original
1 people find it helpful
Accommodation's Reply
22 Jan 2026
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. I sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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LUH P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I've stayed here before. Always nice to be back here 😊
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Accommodation's Reply
09 Jan 2026
Dear Mr. Luh P., Thank you for trusting us and choosing us again. We are delighted that you enjoyed your stay with us. We hope to see you again on your next visit. Sincerely, The Management Team, ION Bali Benoa Hotel
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H***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The hotel is very comfortable. The rooms are clean and tidy. The staff is very friendly. The facilities are excellent for the price. Recommended! Thank you Ion Bali 🫶🏻
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Accommodation's Reply
17 Dec 2025
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. We sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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J***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Great hotel.. According to the rate.
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Accommodation's Reply
17 Dec 2025
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. We sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 23 week(s) ago
The service is good and the hotel is also good, but the food variety is lacking and the toilet is transparent so it is not comfortable.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Hello, Thank you for your review and feedback. We are glad that you were satisfied with our hotel's service and comfort. For the variety of food and the design of the bathroom, it is not suitable. Your feedback is very valuable for our future improvements. We sincerely hope to welcome you back for an even better experience. Best regards, Ion Bali Benoa Hotel Management
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LUH P. S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff's instructions and service during check-in and check-out were very detailed. The environment was also comfortable and quite suitable for staying with small children.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Hi Luh, P.S. Thank you for your review. We are glad to hear that the staff's advice and service during check-in and check-out made your stay experience pleasant. We are also glad to know that the hotel's atmosphere is comfortable for families. See you again on your next visit. Best regards, Ion Bali Benoa Hotel Management
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A Iman S. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Very high value. We, as guests, win big. Bottom line: Highly recommended 😁
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3 people find it helpful
Accommodation's Reply
09 Dec 2025
Hello Kak a iman S.A. Thank you very much. We are glad to know that your experience was memorable and valuable. We are happy to provide the best for our guests. We hope to welcome you back again. Best regards, ion bali Benoa Hotel Management
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Pratiwi
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
It was closed to Benoa and Nusa Dua beach. Surrounded by good food though the neighborhood became westernized. I'd go back to this hotel next time visiting Bali.
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Accommodation's Reply
27 Nov 2025
Dear Ms. Pratiwi, Thank you for sharing your experience with us. We certainly appreciate your kind words. I sincerely hope that we will have the opportunity of welcoming you back in the near future. Warm Regards, Ion Bali Benoa Hotel Management
P***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Very good, this hotel is perfect for those who want peace and a nice sea view on the rooftop.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Hi Sister, Thank you for sharing your experience with us. We really appreciate your kind words. We hope to welcome you back soon. Best regards, Ion Bali Benoa Hotel Management
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T***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
easy to access and the room is spacious.. but need to add curtains to the windows
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Accommodation's Reply
06 Nov 2025
Dear Mr/Mr, Thank you for your feedback, We’re glad you enjoyed the spacious room and easy access. We appreciate your suggestion about the curtains and will look into it. Hope to see you again. Warm Regards, ION Bali Benoa Hotel Management
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Kodri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
3 nights stay at this hotel...satisfied...recommended...
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Accommodation's Reply
06 Nov 2025
Hello Mr Kodri, Thank you very much for your 3 nights stay at ion bali Benoa and for your positive review. We are glad that you were satisfied and recommended our hotel. We hope to see you again on your next visit. Best regards, ion bali Benoa Hotel Management
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Kodri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
first time staying at this hotel for 2 nights..then added more every day....easy access, nice atmosphere, there is an aesthetic rooftop..satisfied
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Accommodation's Reply
06 Nov 2025
Hi Mr. Kodri, Thank you very much for your review and for trusting us to stay at ION Bali Benoa. We are so glad that you were impressed with our comfortable atmosphere, convenient transportation and beautiful rooftop. We wish you and your family good health and hope to welcome you back again soon. Best regards, ION Bali Benoa Hotel Management
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Everything is great. Good hotel, good staff.
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Accommodation's Reply
08 Oct 2025
Dear Mr/Ms, Thank you very much for your positive review! We’re delighted to hear that you enjoyed your stay and were happy with our hotel and staff. We look forward to welcoming you back on your next visit. 🌸 Best Regards, Ion Bali Benoa Hotel Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 33 week(s) ago
Stayed here for 4-5 days, the sheets and bed cover were not changed, only tidied up, the water heater didn't work at all, the wifi on the 5th floor was slow.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Hi Sis, First of all, thank you for taking the time to share your feedback with us. We would like to apologize for the unpleasant experience you had during your stay at our hotel. We are confident that this feedback will motivate all of our staff to continue improving the quality of our service. We hope you will be pleased to stay with us again on your next visit to Bali. Warmest regards, Ion Bali Benoa Hotel Management
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