ION Bali Benoa Hotel

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Overall Ratings & Reviews ION Bali Benoa Hotel

Traveloka (713)
Other sources (158)
8.4
Very Good
From 713 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.8

Location

8.5

Service and Facilites

8.4

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Staff Friendliness (48)
Ambiance (44)
Bedroom (43)
Hotel Area (40)
Family Friendly (39)
Surroundings (38)
Accessibility (38)
Bathroom (38)
Room Space (37)
Wifi (31)
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Traveler Reviews ION Bali Benoa Hotel

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40
Customer reviews
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, the staff is friendly.
1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Ms. Thank you for sharing your experience with us. We certainly appreciate your kind words. I sincerely hope that we will have the opportunity of welcoming you back in the near future. Warm Regards, Ion Bali Benoa Hotel Management
R***y
icon-Leisure
Leisure
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8.5
/10
Reviewed 5 week(s) ago
It's amazing, it's nice to be here.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. I sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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LUH P. S.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
I've stayed here before. Always nice to be back here 😊
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Accommodation's Reply
09 Jan 2026
Dear Mr. Luh P., Thank you for trusting us and choosing us again. We are delighted that you enjoyed your stay with us. We hope to see you again on your next visit. Sincerely, The Management Team, ION Bali Benoa Hotel
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H***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel is very comfortable. The rooms are clean and tidy. The staff is very friendly. The facilities are excellent for the price. Recommended! Thank you Ion Bali 🫶🏻
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Accommodation's Reply
17 Dec 2025
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. We sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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J***o
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10.0
/10
Reviewed 10 week(s) ago
Great hotel.. According to the rate.
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Accommodation's Reply
17 Dec 2025
Hello Mr. Kak, Thank you for sharing your experience with us. We greatly appreciate your encouraging words. We sincerely hope to have the opportunity to welcome you back again soon. Sincerely, ion bali, Benoa Hotel Management.
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Verified Traveler
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8.7
/10
Reviewed 11 week(s) ago
The service is good and the hotel is also good, but the food variety is lacking and the toilet is transparent so it is not comfortable.
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Accommodation's Reply
09 Dec 2025
Hello, Thank you for your review and feedback. We are glad that you were satisfied with our hotel's service and comfort. For the variety of food and the design of the bathroom, it is not suitable. Your feedback is very valuable for our future improvements. We sincerely hope to welcome you back for an even better experience. Best regards, Ion Bali Benoa Hotel Management
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LUH P. S.
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
The staff's instructions and service during check-in and check-out were very detailed. The environment was also comfortable and quite suitable for staying with small children.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Hi Luh, P.S. Thank you for your review. We are glad to hear that the staff's advice and service during check-in and check-out made your stay experience pleasant. We are also glad to know that the hotel's atmosphere is comfortable for families. See you again on your next visit. Best regards, Ion Bali Benoa Hotel Management
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A Iman S. A.
icon-Business
Business
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9.4
/10
Reviewed 11 week(s) ago
Very high value. We, as guests, win big. Bottom line: Highly recommended 😁
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3 people find it helpful
Accommodation's Reply
09 Dec 2025
Hello Kak a iman S.A. Thank you very much. We are glad to know that your experience was memorable and valuable. We are happy to provide the best for our guests. We hope to welcome you back again. Best regards, ion bali Benoa Hotel Management
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Pratiwi
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
It was closed to Benoa and Nusa Dua beach. Surrounded by good food though the neighborhood became westernized. I'd go back to this hotel next time visiting Bali.
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Accommodation's Reply
27 Nov 2025
Dear Ms. Pratiwi, Thank you for sharing your experience with us. We certainly appreciate your kind words. I sincerely hope that we will have the opportunity of welcoming you back in the near future. Warm Regards, Ion Bali Benoa Hotel Management
P***u
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
Very good, this hotel is perfect for those who want peace and a nice sea view on the rooftop.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Hi Sister, Thank you for sharing your experience with us. We really appreciate your kind words. We hope to welcome you back soon. Best regards, Ion Bali Benoa Hotel Management
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T***a
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8.8
/10
Reviewed 15 week(s) ago
easy to access and the room is spacious.. but need to add curtains to the windows
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Accommodation's Reply
06 Nov 2025
Dear Mr/Mr, Thank you for your feedback, We’re glad you enjoyed the spacious room and easy access. We appreciate your suggestion about the curtains and will look into it. Hope to see you again. Warm Regards, ION Bali Benoa Hotel Management
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Kodri
icon-Leisure
Leisure
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9.4
/10
Reviewed 17 week(s) ago
3 nights stay at this hotel...satisfied...recommended...
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Accommodation's Reply
06 Nov 2025
Hello Mr Kodri, Thank you very much for your 3 nights stay at ion bali Benoa and for your positive review. We are glad that you were satisfied and recommended our hotel. We hope to see you again on your next visit. Best regards, ion bali Benoa Hotel Management
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Kodri
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Leisure
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9.4
/10
Reviewed 17 week(s) ago
first time staying at this hotel for 2 nights..then added more every day....easy access, nice atmosphere, there is an aesthetic rooftop..satisfied
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Accommodation's Reply
06 Nov 2025
Hi Mr. Kodri, Thank you very much for your review and for trusting us to stay at ION Bali Benoa. We are so glad that you were impressed with our comfortable atmosphere, convenient transportation and beautiful rooftop. We wish you and your family good health and hope to welcome you back again soon. Best regards, ION Bali Benoa Hotel Management
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Everything is great. Good hotel, good staff.
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Accommodation's Reply
08 Oct 2025
Dear Mr/Ms, Thank you very much for your positive review! We’re delighted to hear that you enjoyed your stay and were happy with our hotel and staff. We look forward to welcoming you back on your next visit. 🌸 Best Regards, Ion Bali Benoa Hotel Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 20 week(s) ago
Stayed here for 4-5 days, the sheets and bed cover were not changed, only tidied up, the water heater didn't work at all, the wifi on the 5th floor was slow.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Hi Sis, First of all, thank you for taking the time to share your feedback with us. We would like to apologize for the unpleasant experience you had during your stay at our hotel. We are confident that this feedback will motivate all of our staff to continue improving the quality of our service. We hope you will be pleased to stay with us again on your next visit to Bali. Warmest regards, Ion Bali Benoa Hotel Management
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A Iman S. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
the bed is really comfort. very good matras 👍👍👍 the lobby area also nice. only the parking area need to be cleaned and quite far from the lobby. need to create a short cut way to the lobby.
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Accommodation's Reply
19 Sep 2025
Dear A Iman S A, Thank you for your kind review. We’re glad you enjoyed the comfort of our bed and lobby. Your feedback regarding the parking area is well noted for our improvement. Best Regards, Ion Bali Benoa Hotel Management
W***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
This hotel is comfortable, with cheap prices and good facilities, from parking to a fairly large swimming pool.
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Accommodation's Reply
18 Sep 2025
Hi Sis, Thank you for your review. Glad to hear you enjoyed our facilities and were satisfied with the price. 🙏✨. Best regards, Ion Bali Benoa Hotel Management
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DIMAS A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
I honestly didn’t expect too much at first, but wow, this hotel really surprised me! The price is so affordable, especially when you compare it to the kind of experience you actually get here. For the value, it’s absolutely worth it. The cleanliness of the hotel is way above my expectations. Everything feels neat, tidy, and fresh, which instantly made me feel comfortable from the moment I checked in. The staff are also super nice and helpful. They’re always smiling and ready to assist with anything I needed, which made my stay feel really welcoming and easy. What I really love is the ambiance calm, warm, and just so relaxing. It’s the kind of atmosphere that makes you want to stay longer and enjoy every moment without rushing. And the location? Perfect! It’s close to pretty much everything: restaurants, mini markets, beach activities, clinics, and even bars. You literally have everything within reach, which makes the whole trip even more convenient and fun.
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Dimas A, Thank you for sharing such wonderful feedback. We’re delighted to know you enjoyed our cleanliness, service, ambiance, and location. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Best Regards, Ion Bali Benoa Hotel Management
n***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
comfortable place, friendly staff, only breakfast lacks taste and variety
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Hi Sis, Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed your stay and the friendliness of our staff. Your feedback regarding the taste and variety of breakfast will be taken into consideration for future improvements. Best regards, Ion Bali Benoa Hotel Management
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Triono B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The staff is good, the service is good, the place is clean. Everything is good.
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Accommodation's Reply
18 Sep 2025
Dear Triono B, Thank you for your kind review! We’re delighted to know you enjoyed your stay and were satisfied with our service and cleanliness. 🙏✨ Best Regards, Ion Bali Benoa Hotel Management
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