Istanaku

Guest Houses
8.6
/10
Very Good
354 reviews

What Guests Say About Their Stay

Distance To City Center (14)
Accessibility (14)
Ambiance (14)
Room Space (14)

Verified Traveler

9.7
/ 10
The location in the city center is very strategic, close to everywhere, cleanliness is well maintained, the staff provides good service, the availability of family rooms is quite helpful if you bring your family.
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Fachruddin i.

9.4
/ 10
The room was clean, comfortable and the maids were friendly
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Daniel K. A.

10.0
/ 10
The place is comfortable, clean and the service is good.
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Daniel K. A.

8.5
/ 10
Clean rooms and strategic location
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Imelda S. R.

10.0
/ 10
Clean, comfortable, good service, good food, friendly atmosphere
See original
In the Area
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Jl. WR Supratman No. 06 (Komo Dalam), Manado, Wenang, Manado, Sulawesi Utara, Indonesia, 95123

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
note: guesthouse was previously named Istanaku Guesthouse & Cafe Istanaku is a guesthouse is located at Wenang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Istanaku

Jl. WR Supratman No. 06 (Komo Dalam), Manado, Wenang, Manado, Sulawesi Utara, Indonesia, 95123
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Lobby Istanaku
Exterior 2 Istanaku

Discover More About Istanaku

Welcome to Istanaku, your premier destination for an unforgettable stay in the heart of Sulawesi Utara, Indonesia. We pride ourselves on offering a unique blend of comfort, convenience, and authentic local charm, making Istanaku the perfect choice for both leisure and business travelers. Discover the beauty and vibrant culture of North Sulawesi with us, where every detail is crafted to ensure your experience is nothing short of exceptional. Room rates at Istanaku start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Istanaku Location

Istanaku is strategically situated in the vibrant city of Manado, specifically in the Wenang district. Our address is Jl. WR Supratman No. 06 (Komo Dalam), Manado, Wenang, Manado, Sulawesi Utara, Indonesia, 95123. We are conveniently located approximately 15 kilometers from Sam Ratulangi International Airport (MDC), a journey that typically takes around 30-40 minutes by car, depending on traffic. For those arriving by land, we are easily accessible from the main Trans-Sulawesi Highway, ensuring a smooth transition to our welcoming embrace. The atmosphere surrounding Istanaku is one of serene tranquility, yet we are just a stone's throw away from the bustling city center. This prime location means you are never far from the pulse of Manado, with its vibrant markets, local eateries, and cultural landmarks, while still being able to retreat to a peaceful haven at the end of the day. We are within easy reach of popular spots like the Boulevard area, known for its stunning ocean views and lively promenade, and the historic Kienteng Ban Hin Kiong Temple, offering a glimpse into the city's rich heritage.

Istanaku Facilities & Services

Facilities for guests at Istanaku are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a comprehensive range of amenities to enhance your experience:

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for hotel guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 9:00 PM. Complimentary for hotel guests.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our serene spa. Operating hours are from 10:00 AM to 8:00 PM. Prices for treatments start from PHP 1,500.
  • Children's Play Area:

    Little ones can enjoy supervised fun at our dedicated children's play area. Open daily from 9:00 AM to 5:00 PM. Complimentary for hotel guests.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed internet access throughout the hotel premises.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests.
  • Concierge Services:

    Get expert recommendations and assistance with tour bookings and transportation arrangements.
  • Business Center:

    For our business travelers, we offer a fully equipped business center with printing and secretarial services. Available from 8:00 AM to 6:00 PM. Fees apply for printing and other services.
  • Free Parking:

    Ample free parking space is available for guests who prefer to drive.
  • Shuttle Service:

    We offer a complimentary shuttle service to select nearby shopping centers and attractions during specific hours. Please inquire at the front desk for the schedule.

Istanaku Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary for every traveler. The room types of Istanaku are thoughtfully appointed to ensure your utmost comfort and relaxation.

  • Deluxe Room:

    These elegantly furnished rooms offer a comfortable retreat, available with either a King or Twin bed configuration. Enjoy a City View or a partial Ocean View. All Deluxe Rooms are non-smoking and feature an en-suite bathroom with a shower.
  • Executive Room:

    Slightly more spacious than the Deluxe, Executive Rooms provide enhanced amenities and a choice of King or Twin beds. Guests can select between a City View or a Garden View. These rooms are non-smoking and include a bathtub for your convenience.
  • Junior Suite:

    Ideal for those seeking a bit more space and luxury, our Junior Suites feature a separate living area and a plush King-sized bed. Enjoy panoramic City Views. These suites are non-smoking and come equipped with a bathtub.
  • Family Suite:

    Designed for families or groups traveling together, the Family Suite offers ample space with one King bed and two Single beds. Enjoy a relaxing Garden View. This suite is non-smoking and includes a bathtub.
  • Pet-Friendly Room:

    We understand that pets are family too. Select rooms are designated as pet-friendly. An additional cleaning fee of PHP 500 per pet, per stay, will be applied to ensure the comfort of all our guests. Please inform us in advance if you plan to bring a pet. These rooms are available on a limited basis and subject to availability.

Istanaku Dining & Restaurants

Savor a culinary journey at Istanaku, where our dining venues offer a delightful array of flavors to tantalize your taste buds. From local Indonesian specialties to international favorites, we promise a memorable gastronomic experience.

  • The Archipelago Restaurant:

    Our main dining restaurant, offering a lavish breakfast buffet from 6:00 AM to 10:00 AM. For lunch and dinner, it transforms into a vibrant setting serving authentic Indonesian cuisine and international dishes. Estimated price per person for lunch/dinner is PHP 800. Operating hours: 6:00 AM - 10:00 PM.
  • Ocean Breeze Cafe:

    A casual and relaxed cafe perfect for light meals, snacks, and refreshing beverages. Enjoy a selection of pastries, sandwiches, and local coffee. Estimated price per person is PHP 400. Operating hours: 10:00 AM - 9:00 PM.
  • Sunset Lounge Bar:

    Unwind with a cocktail or a glass of wine at our rooftop bar, offering breathtaking views of the city and the ocean. Light appetizers are also available. Estimated price per person for drinks and appetizers is PHP 600. Operating hours: 5:00 PM - 11:00 PM.

Istanaku Nearby Attractions and Activities

Explore the wonders of Manado and its surrounding areas, with Istanaku serving as your perfect base for adventure and discovery. The region is rich in natural beauty and cultural heritage.

  • Bunaken National Marine Park:

    A world-renowned diving and snorkeling destination, famous for its incredible biodiversity and crystal-clear waters. Accessible via boat tours from Manado.
  • Mount Mahawu:

    An active volcano offering a relatively easy hike to its crater rim, providing stunning panoramic views of the surrounding landscape and Lake Tondano.
  • Tangkoko Nature Reserve:

    Home to unique wildlife, including the iconic Tarsius monkey, black crested macaque, and various bird species. A must-visit for nature enthusiasts.
  • Kienteng Ban Hin Kiong Temple:

    One of the oldest Chinese temples in Manado, showcasing intricate architecture and offering a peaceful atmosphere for reflection.
  • Manado Town Square (Mantos):

    A major shopping mall offering a wide range of retail outlets, dining options, and entertainment facilities, perfect for a day of shopping and leisure.

If you are looking for other activities around Istanaku, check out the best deals on Traveloka: Recommended activities in Manado!

How to Get to Istanaku from the Airport

Reaching Istanaku from Sam Ratulangi International Airport (MDC) is convenient, with several transportation options available to suit your preferences and budget. The airport transfer service of Istanaku is designed for your ease.

  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, we offer a private airport transfer service. Our driver will meet you at the arrival hall and assist with your luggage. The estimated cost for this service is PHP 1,000 to PHP 1,500, depending on the vehicle type. You can arrange this service in advance through our concierge.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminal. Ensure the meter is used for a fair fare. The journey to Istanaku typically costs between PHP 300 and PHP 500, taking approximately 30-40 minutes.
  • Ride-Hailing Services:

    You can also book a ride through popular ride-hailing services available in the area. Look for designated pick-up points outside the airport. Fares are comparable to metered taxis, usually ranging from PHP 300 to PHP 500.
  • Car Rental:

    Several car rental companies operate at the airport if you prefer to drive yourself. This offers flexibility for exploring the region at your own pace. Rental rates vary depending on the vehicle and rental duration.

For a hassle-free arrival, consider booking airport transfer services in advance or inquire about the Istanaku airport transfer options at our front desk.

Summary of Why You Should Choose to Stay at Istanaku

Choosing Istanaku for your next getaway in Sulawesi Utara means opting for an experience that blends comfort, convenience, and authentic local hospitality. We are dedicated to making your stay memorable for all the right reasons.

  • Prime Location:

    Situated in the heart of Manado, offering easy access to attractions, dining, and business districts.
  • Excellent Facilities:

    From a refreshing swimming pool and a well-equipped fitness center to a relaxing spa, we have amenities to cater to all your needs.
  • Comfortable Accommodations:

    A variety of room types, including suites and pet-friendly options, ensure a perfect fit for every traveler.
  • Exceptional Service:

    Our friendly and professional staff are committed to providing personalized service to make your stay enjoyable.
  • Delicious Dining:

    Savor a range of culinary delights at our on-site restaurants and lounge bar.
  • Great Value:

    Enjoy competitive rates and special offers, especially when booking through Traveloka.

Discover the best of Manado with a stay at Istanaku. Check

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All facilities in Istanaku

Lobby Istanaku
Lobby
Exterior Istanaku
Exterior
Bedroom Istanaku
Bedroom
Others Istanaku
Others
In-room Bathroom Istanaku
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Supermarket

Food and Drinks

  • Restaurant with AC

General

  • AC

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Istanaku

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Istanaku
25
Number of floors in Istanaku
3
Another facilities in Istanaku
Coffee shop, Room service, WiFi in public area, Cable TV, Desk

Frequently asked question in Istanaku

What are available facilities at Istanaku?
There are top facilites at Istanaku such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Istanaku?
The standard check-in time at Istanaku is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Istanaku?
Istanaku is a 1.0-star hotel.
How many floors does Istanaku have?
Istanaku has 3 floors.
How many rooms are available at Istanaku?
Istanaku has 25 rooms in total.
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More Reviews from Other Guests in Istanaku

8.6
Very Good
From 354 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.6

Service and Facilites

8.5

People often mention about Istanaku
All
Bedroom (10)
Accessibility (9)
Ambiance (9)
Room Space (9)
Bathroom (9)
In-house Restaurant (9)
Distance to City Center (8)
Family Friendly (8)
Staff Friendliness (8)
Hotel Area (8)
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Traveler Reviews Istanaku

Number of reviews per page
20
40
Customer reviews
A***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean hotel, strategically located near the city center.
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W***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
I've stayed here with my family several times, but breakfast isn't a buffet (although it used to be). So, both food (rice, side dishes, bread, etc.) and drinks (coffee, tea, juice, etc.) have to be ordered and the waiter will bring them. Yesterday, the family only ate vegetable vermicelli because the waiter said they were all gone, and even that had to be brought to them.
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Atmosphere/Facilities: Comfortable, adequate facilities and good room conditions. However, for filling drinking water, 1 refillable water place can be provided so that you don't have to go out back and forth to fill drinking water. The condition of the room and the hotel corridor is clean and comfortable. Food: Quite tasty even though there are only a few menu choices, not too many but still good. Staff Assistance: Good and responsive. Price: For an affordable price among other hotel options, affordable but good and comfortable. Location: Quite strategic in the middle of the city, towards culinary places and malls or areas not too far.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Awesome!!!! Frontline service is also good
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Great service. The frontline staff are very responsive.
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a***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Hotel staff is friendly, rooms are clean.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
All good, clean, friendly service.
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C***i
icon-origin-TRAVELOKA
9.3
/10
Reviewed 21 week(s) ago
Hopefully the breakfast can be more varied
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The location in the city center is very strategic, close to everywhere, cleanliness is well maintained, the staff provides good service, the availability of family rooms is quite helpful if you bring your family.
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r***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
A comfortable and family-friendly hotel. Our two-night stay with the family was very comfortable. The location is also strategic.
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J***h
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 27 week(s) ago
for the price offered overall is good. Impressive things: - friendly, polite staff, especially CS on the 1st floor (1 woman and 1 sister). The sister at the reception was quick to help when the AC died in the middle of the night (remote replaced). The breakfast staff was also friendly, polite. - good, tasty, fresh food. can add. - check-in/out satset is not complicated - there is a hot/cold drinking water dispenser, outside near the room, very helpful. - the room window can be opened so there is air flow. no need to rely on AC. - wifi is smooth, no interference at all What needs to be improved: - during the stay, there were no TV channels. complained 2x, they said it was interference from the center. I stayed for almost 1 week, quite bored without a TV. even though it has a smart TV and a large TV size. - the breakfast menu seems to only have 2 sets and is rolling. Suggestion: add 1 more package so that it is rolling, not just 2 sets/2 days. Additional: the guest above often pulls the mattress so it is disturbing because it can be heard in the room. Next, maybe they can give an appeal to maintain peace. Thank you.
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I***h
icon-origin-TRAVELOKA
6.1
/10
Reviewed 30 week(s) ago
Not as reviewed in the application
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1 people find it helpful
Y***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
The staff is friendly, the hotel is the best
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H***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
ok, it's just that the restaurant takes a long time to wait for orders
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1 people find it helpful
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
The hotel staff is friendly. The rooms are clean and aesthetic, the food is also delicious. The only downside is that they don't provide toothbrushes and toothpaste.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. Douglass Hendrik, Thank you for your positive review. We are very pleased to know that you are satisfied with the friendliness of the staff, the cleanliness and aesthetics of the room, and the taste of our food. Regarding toothbrush and toothpaste, allow us to clarify that these facilities are indeed provided upon request. We apologize if this information was not conveyed clearly during your stay. We greatly appreciate your feedback and look forward to welcoming you back again in the future. Warm regards, Adetya and Istanaku Team.
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Ronald A. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
You can check in early even though it is not the specified check-in time, and it is also easy to extend your stay.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Ronald, Thank you for your positive review. We are glad to hear that you were satisfied with the ease of early check-in and extended stay. As additional information, our early check-in is based on room availability at that time, and we are happy to accommodate your request at that time. Hopefully we can welcome you back again on another occasion with the same satisfactory service. Warm regards, Adetya and Istanaku Team.
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F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 72 week(s) ago
The staff is very helpful, but the only thing lacking is the amenities. There are only towels and liquid soap.
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2 people find it helpful
V***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
all the staff are very helpful and fandy is super fast and kind and very helpful.
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1 people find it helpful
V***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 75 week(s) ago
location is okay. Amenities are incomplete. No toothbrush etc.
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Number of reviews per page
20
40

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Bedroom 4 Istanaku

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 354 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.6

Service and Facilites

8.5

People often mention about Istanaku
All
Bedroom (10)
Accessibility (9)
Ambiance (9)
Room Space (9)
Bathroom (9)
In-house Restaurant (9)
Distance to City Center (8)
Family Friendly (8)
Staff Friendliness (8)
Hotel Area (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Istanaku

Number of reviews per page
20
40
Customer reviews
A***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean hotel, strategically located near the city center.
Translated by Google Icon
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Find this review helpful?
W***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
I've stayed here with my family several times, but breakfast isn't a buffet (although it used to be). So, both food (rice, side dishes, bread, etc.) and drinks (coffee, tea, juice, etc.) have to be ordered and the waiter will bring them. Yesterday, the family only ate vegetable vermicelli because the waiter said they were all gone, and even that had to be brought to them.
Read More
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Atmosphere/Facilities: Comfortable, adequate facilities and good room conditions. However, for filling drinking water, 1 refillable water place can be provided so that you don't have to go out back and forth to fill drinking water. The condition of the room and the hotel corridor is clean and comfortable. Food: Quite tasty even though there are only a few menu choices, not too many but still good. Staff Assistance: Good and responsive. Price: For an affordable price among other hotel options, affordable but good and comfortable. Location: Quite strategic in the middle of the city, towards culinary places and malls or areas not too far.
Read More
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Awesome!!!! Frontline service is also good
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Great service. The frontline staff are very responsive.
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a***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Hotel staff is friendly, rooms are clean.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
All good, clean, friendly service.
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C***i
icon-origin-TRAVELOKA
9.3
/10
Reviewed 21 week(s) ago
Hopefully the breakfast can be more varied
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The location in the city center is very strategic, close to everywhere, cleanliness is well maintained, the staff provides good service, the availability of family rooms is quite helpful if you bring your family.
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r***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
A comfortable and family-friendly hotel. Our two-night stay with the family was very comfortable. The location is also strategic.
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Find this review helpful?
J***h
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 27 week(s) ago
for the price offered overall is good. Impressive things: - friendly, polite staff, especially CS on the 1st floor (1 woman and 1 sister). The sister at the reception was quick to help when the AC died in the middle of the night (remote replaced). The breakfast staff was also friendly, polite. - good, tasty, fresh food. can add. - check-in/out satset is not complicated - there is a hot/cold drinking water dispenser, outside near the room, very helpful. - the room window can be opened so there is air flow. no need to rely on AC. - wifi is smooth, no interference at all What needs to be improved: - during the stay, there were no TV channels. complained 2x, they said it was interference from the center. I stayed for almost 1 week, quite bored without a TV. even though it has a smart TV and a large TV size. - the breakfast menu seems to only have 2 sets and is rolling. Suggestion: add 1 more package so that it is rolling, not just 2 sets/2 days. Additional: the guest above often pulls the mattress so it is disturbing because it can be heard in the room. Next, maybe they can give an appeal to maintain peace. Thank you.
Read More
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I***h
icon-origin-TRAVELOKA
6.1
/10
Reviewed 30 week(s) ago
Not as reviewed in the application
Translated by Google Icon
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1 people find it helpful
Y***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
The staff is friendly, the hotel is the best
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H***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
ok, it's just that the restaurant takes a long time to wait for orders
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1 people find it helpful
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
Read More
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1 people find it helpful
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
The hotel staff is friendly. The rooms are clean and aesthetic, the food is also delicious. The only downside is that they don't provide toothbrushes and toothpaste.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. Douglass Hendrik, Thank you for your positive review. We are very pleased to know that you are satisfied with the friendliness of the staff, the cleanliness and aesthetics of the room, and the taste of our food. Regarding toothbrush and toothpaste, allow us to clarify that these facilities are indeed provided upon request. We apologize if this information was not conveyed clearly during your stay. We greatly appreciate your feedback and look forward to welcoming you back again in the future. Warm regards, Adetya and Istanaku Team.
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Ronald A. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
You can check in early even though it is not the specified check-in time, and it is also easy to extend your stay.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Ronald, Thank you for your positive review. We are glad to hear that you were satisfied with the ease of early check-in and extended stay. As additional information, our early check-in is based on room availability at that time, and we are happy to accommodate your request at that time. Hopefully we can welcome you back again on another occasion with the same satisfactory service. Warm regards, Adetya and Istanaku Team.
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F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 72 week(s) ago
The staff is very helpful, but the only thing lacking is the amenities. There are only towels and liquid soap.
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2 people find it helpful
V***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
all the staff are very helpful and fandy is super fast and kind and very helpful.
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1 people find it helpful
V***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 75 week(s) ago
location is okay. Amenities are incomplete. No toothbrush etc.
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