JAE

Villas
Preferred Partner Plus
8.6
/10
Very Good
367 reviews

What Guests Say About Their Stay

Rosyani A.

8.5
/ 10
Villa-nya cocok untuk acara honeymoon, keluarga. Bersih dan rapi. Enaknya di villa ini ada beberapa villa ada jacuzzi dan private pool-nya jadi kalau mau berendam-berendam santai, atau anak-anak pingin renang, oke banget, tapi paling senang di sini lihat pemandangan yang serba hijau.
In the Area
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Jalan Dago Tropical No. 168 Buniwangi Bandung, Dago Atas, Bandung, Jawa Barat, Indonesia, 40391

Main Facilities

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Restaurant
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: villa was previously named Rumah Jae - HALO JAE JAE is located in area / city Dago Atas. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JAE

Jalan Dago Tropical No. 168 Buniwangi Bandung, Dago Atas, Bandung, Jawa Barat, Indonesia, 40391
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Lobby JAE
Bedroom 2 JAE

Discover More About JAE

Discover JAE: Your Gateway to West Java's Charm

Welcome to JAE, a premier accommodation nestled in the heart of Jawa Barat, Indonesia. We are delighted to offer a warm and inviting experience for travelers seeking comfort, convenience, and a touch of local charm. Whether you're here for business or leisure, JAE promises a memorable stay with its excellent facilities, comfortable rooms, and prime location. Room rates at JAE start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

JAE Location

JAE is strategically situated in the vibrant city of Bandung, Jawa Barat. Our address is Jalan Dago Tropical No. 168 Buniwangi Bandung, Dago Atas, Bandung, Jawa Barat, Indonesia, 40391. We are conveniently located approximately 5 kilometers from the city center, making it easy to access the pulse of Bandung while enjoying a peaceful retreat. For those arriving by road, we are a short drive from the Pasteur Toll Gate, a major access point to the city. The atmosphere surrounding JAE is one of relaxed sophistication, offering a tranquil escape from the everyday hustle. You'll find yourself within easy reach of local markets, charming cafes, and cultural landmarks, allowing you to immerse yourself in the authentic West Java experience.

JAE Facilities & Services

Facilities for guests at JAE are designed to enhance your comfort and enjoyment throughout your stay. We pride ourselves on offering a comprehensive range of amenities to cater to every need.
  • Complimentary Wi-Fi access throughout the property.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center for your daily workout routine, open from 6:00 AM to 9:00 PM.
  • On-site dining options offering a variety of culinary delights.
  • 24-hour front desk service to assist you with any requests.
  • Concierge services to help you plan your local excursions.
  • Secure and complimentary on-site parking for guests with vehicles.
  • Meeting and banquet facilities available for corporate events and special occasions.
  • A dedicated children's play area, ensuring fun for our younger guests.
  • Spa and wellness services for ultimate relaxation (additional charges apply).

JAE Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of JAE offer a variety of options, ensuring a comfortable and personalized stay.
  • Deluxe Room:

    Available with a City View or Garden View. Non-smoking rooms are standard. Some Deluxe rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. Non-smoking rooms are standard. Executive rooms typically include a bathtub.
  • Suite:

    Our spacious suites provide a luxurious experience with separate living areas and a City View. Non-smoking suites are available. Suites are equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort. Available with a Garden View. Non-smoking rooms are standard. Family rooms may feature a bathtub upon request.
We do not currently offer pet-friendly rooms.

JAE Dining & Restaurants

Savor a delightful culinary journey at JAE’s on-site dining establishments. Our restaurants and cafes are committed to providing delicious food and a welcoming ambiance.
  • The Garden Cafe:

    Enjoy a relaxed dining experience with a menu featuring both local Indonesian specialties and international favorites. Estimated price per person: PHP 400 - PHP 800. Operating hours: 6:30 AM - 10:00 PM.
  • The Sky Lounge:

    Unwind with a refreshing drink and light snacks while enjoying panoramic views of Bandung. Estimated price per person: PHP 300 - PHP 600. Operating hours: 4:00 PM - 11:00 PM.

JAE Nearby Attractions and Activities

Explore the vibrant surroundings of JAE and discover the many attractions that Bandung has to offer.
  • Gedung Sate:

    A historic and iconic landmark of Bandung, known for its unique architecture and administrative significance.
  • Museum Geologi:

    Delve into the geological wonders of Indonesia with fascinating exhibits.
  • Cihampelas Walk (Ciwalk):

    A popular shopping mall and entertainment complex offering a wide array of shops, restaurants, and cinemas.
  • Taman Hutan Raya Ir. H. Djuanda (Dago Pakar):

    A vast forest park offering beautiful natural scenery, hiking trails, and historical sites like the Dutch and Japanese caves.
  • Saung Angklung Udjo:

    Experience the traditional Sundanese music and culture through captivating performances.
If you are looking for other activities around JAE, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to JAE from the Airport

Navigating your way to JAE from Husein Sastranegara International Airport (BDO) is straightforward, with several convenient options available. The airport transfer service of JAE is designed to make your arrival as smooth as possible.
  • Hotel Private Airport Transfer:

    For the utmost convenience, you can arrange a private transfer directly with JAE. Our friendly drivers will be waiting for you upon arrival. Estimated cost: PHP 500 - PHP 800.
  • Metered/Coupon Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare beforehand. Estimated cost: PHP 300 - PHP 500.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service via your smartphone. Pick-up points are designated outside the terminals. Estimated cost: PHP 250 - PHP 450.
  • Local Transport Options:

    For a more local experience, you can opt for public transportation like angkots (minibuses) or ojek (motorcycle taxis) with transfers, though this requires more navigation. Estimated cost: PHP 50 - PHP 150.
For seamless travel, consider pre-booking airport transfer services.

Summary of Why You Should Choose to Stay at JAE

Choosing JAE for your stay in Jawa Barat means opting for comfort, convenience, and a truly welcoming experience. We are confident that you will find our hotel to be the perfect base for exploring all that Bandung has to offer.
  • Prime Location:

    Situated in a desirable area of Bandung, offering easy access to attractions and amenities.
  • Excellent Facilities:

    From a refreshing swimming pool to a well-equipped fitness center, we have everything you need for a comfortable stay.
  • Comfortable Rooms:

    A variety of room types to suit your preferences, all designed with your relaxation in mind.
  • Attentive Service:

    Our dedicated staff are committed to ensuring your needs are met with a smile.
  • Great Value:

    Enjoy a high-quality stay at competitive rates, especially when booking through Traveloka.
Discover the best Room availability at JAE and make your Booking JAE today! We encourage you to explore the wide range of options available on Traveloka. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in JAE

Common Space JAE
Common Space
Lobby JAE
Lobby
Bedroom JAE
Bedroom
In-room Bathroom JAE
In-room Bathroom

Public Facilities

  • Parking
  • WiFi in public area

Food and Drinks

  • A la carte breakfast

Nearby Facilities

  • Shops

Accommodation Policy & General Information in JAE

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
07:00 - 12:00

General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 20:00 - to 07:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JAE
13
Another facilities in JAE
WiFi in public area, A la carte breakfast, Shops

Frequently asked question in JAE

What are available facilities at JAE?
There are top facilites at JAE such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JAE?
The standard check-in time at JAE is starting from 15:00 - 20:00 while the latest check-out time is at 07:00 - 12:00
Does JAE provide breakfast?
Yes, JAE provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JAE?
JAE is a 1.0-star hotel.
How many rooms are available at JAE?
JAE has 13 rooms in total.
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More Reviews from Other Guests in JAE

8.6
Very Good
From 367 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.8

Meal

8.4

Location

8.0

Service and Facilites

8.7

People often mention about JAE
All
Ambiance (29)
Staff Friendliness (26)
Room Space (20)
Bedroom (20)
Bathroom (19)
Hotel Area (19)
Wifi (18)
Surroundings (17)
Family Friendly (15)
Taste (14)
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Traveler Reviews JAE

Number of reviews per page
20
40
Customer reviews
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Nice and comfortable, only the road to the villa is not comfortable.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
I really liked the room concept with the jacuzzi! The only downside was that the bathroom smelled of vinegar and was a little creepy because it was damp.
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Accommodation's Reply
25 Jun 2026
Hello! We understand that there are still some areas we can improve regarding maintenance, so we greatly appreciate your feedback about JAE. We will use your suggestions to learn from and improve in the future. We look forward to welcoming you again next time! #LivingWithMaja
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syifa
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Super impressive and cozy, love their cleanliness and overall aesthetic.
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Accommodation's Reply
25 Jun 2026
Hello Syifa, thank you so much for taking the time to write a review for JAE. We are very happy to hear that you had a great time here, and we will continue to strive to create excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Very suitable for a staycation, especially a honeymoon.
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Accommodation's Reply
25 Jun 2026
Hello everyone! Thank you so much for taking the time to write a review for JAE. We are very happy to know that everyone had a great time here, and we will continue to strive to create an excellent experience for all our guests. We hope to welcome you again next time! #LivingWithMaja
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
The signs to the location need to be clarified especially at night, the warm water in the private pool is very good, the rooms are clean, room service is not 24 hours for some selected items.
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Accommodation's Reply
25 Jun 2026
Hello! We understand that there are still some areas we can improve regarding maintenance, so we greatly appreciate your feedback about JAE. We will use your suggestions to learn from and improve in the future. We look forward to welcoming you again next time! #LivingWithMaja
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G***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
Stayed in Saga 3, definitely a good choice if you’re looking for a staycation and an escape from the hustling & bustling of city life :) If you’re looking to play tourist in Bandung, not really sure this is the place to stay as it’s quite far from the city and difficult to find transportation as it’s tucked away on the hills inside a forest (so staycation amazing, playing tourist not so much). Saga 3 was located right beside a local’s house, and what was unfortunate was that the neighbor beside keep burning trash, and so it would reek/smell like burnt trash for all my stay on the weekends :( Sad as we couldn’t really enjoy our Jacuzzi as much as it’s located outdoors, literally next to the neighbor house who was burning trash. Service and staff friendliness was amazing though. Cleanliness can be paid attention to more, as there were still leftover of the previous guests’ trash when I checked in to my room. Breakfast food was mediocre at best, but I was also not expecting a full on 5-star breakfast options at a hotel tucked away within the forest, so all’s good. Overall 3.5/5. Would book again just not Saga 3
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4 people find it helpful
Accommodation's Reply
13 Mar 2026
Hello, Mr/Mrs/Ms G***d Thank you so much for the review of Jae We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
m***h
icon-origin-TRAVELOKA
6.9
/10
Reviewed 27 week(s) ago
I booked Madera 1 but it turned out that the privacy was very lacking, the swimming pool was visible from Madera 2 and 3, even guests from Madera 2 or 3 could suddenly enter and sit in the Madera 1 swimming pool area. Plus, there was construction going on next door (lots of workers) which made it uncomfortable to swim. So I don't think it's worth it with a fairly expensive price but the condition is like that.
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4 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. m*h, We understand there are still some areas we can improve regarding maintenance, so we greatly appreciate your feedback about Maja. We will definitely take your suggestions into consideration for future improvements. We look forward to welcoming you again next time! #LivingWithMaja
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Salsabila D. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
everything is okay but there is only one thing that is quite annoying, the sound of footsteps from the guests in the room 2 is really audible & they are noisy running around until the middle of the night huhu so it's hard to sleep
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4 people find it helpful
Accommodation's Reply
17 Nov 2025
Hello Mr. Salsabila, we know there are still some maintenance issues that we can improve, so we appreciate your feedback on Jae. We will definitely take your feedback into consideration to improve our service in the future. We hope to welcome you back! #LiveWithMaja
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r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 36 week(s) ago
10/10 for service, always excellent, friendly staff, always ready always fast service, it was my 2nd time staying at Madera 2, but this time it was low season so breakfast was in-room, and the conditions were only allowed 1 menu/person, and 1 plate of fruit/room, while the first time I stayed I got a breakfast buffet with so manyyy variety, so I think that's not fair, maybe the in-room menu shouldn't be 1 menu/person, be more generous, maybe the fruit can be 1 plate/person, the menu can be sweet &+ savory/person. and the main concern is that there is a new villa being built which is next to Madera (during check-in hours it is still ongoing) so it's quite disturbing, and there is a leaking roof in the corner (rainy season) so maybe there is a lack of maintenance because management is focusing on building new buildings
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2 people find it helpful
Accommodation's Reply
07 Nov 2025
Hello, Mr/Mrs/Ms r***a Thank you so much for the review of Jae We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
Liesye O.
icon-origin-TRAVELOKA
9.2
/10
Reviewed 36 week(s) ago
The location is really hidden, the journey is quite extreme, up and down, but the track is already cast, all in good condition. The hotel atmosphere is very cool, very suitable for honeymoon. Basically, I want to go there again...
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6 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi Liesye, thank you so much for taking the time to review Jae. We're so glad to hear you enjoyed your stay here, and we'll continue to work hard to create a better experience for our guests. We hope to welcome you back again! #LivetheLifewithMaja
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v***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
The location inside the villa is quite clean.
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3 people find it helpful
Accommodation's Reply
20 Oct 2025
Hi v*z, thank you so much for taking the time to review Jae. We're so glad to hear you had a great experience here, and we'll continue to work hard to provide a great experience for our guests. We hope to welcome you back again! #LivetheLifewithMaja
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Surya I. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
sip according to steady. keep improving. especially in food and beverages
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3 people find it helpful
Accommodation's Reply
08 Sep 2025
Hi Mr. Surya, Thank you so much for taking the time to review Jae. We're so happy to hear that you had a wonderful experience here, and we'll continue to strive to create a great experience for our guests. We look forward to your next visit! #LivetheLifewithMaja.
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S***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
the location is good with a wonderful view, but i suggest to come here before night because the road is narrow and difficult in the night.
2 people find it helpful
Accommodation's Reply
08 Sep 2025
Hello, Mr/Mrs/Ms S***I Thank you so much for the review of Jae We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
Haikal
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 52 week(s) ago
Everything is okay in my opinion, but when I call the staff at night, they don't pick up.
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Accommodation's Reply
08 Sep 2025
Hi Mr. Haikal, Thank you so much for taking the time to review Jae. We're so happy to hear you had a great time here, and we'll continue to strive to create a great experience for our guests. We look forward to your next visit! #LivetheLifewithMaja.
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Muhammad G. W. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 59 week(s) ago
THE RESTAURANT FOOD IS ALL DELICIOUS!
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4 people find it helpful
Accommodation's Reply
17 Jun 2025
Hi Mr. Muhammad, Thank you very much for taking the time to review Halo Jae. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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dita u. p.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 60 week(s) ago
Wow, the road is really far and extreme. Don't expect there to be an Alfamart or Indomaret, there aren't even any stalls in this remote part of Bandung.
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Accommodation's Reply
08 Sep 2025
Hi Ms. Dita, Thank you so much for taking the time to review Jae. We're so happy to hear that you had a wonderful experience here, and we'll continue to strive to create a great experience for our guests. We look forward to your next visit! #LivetheLifewithMaja.
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Z***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
The hotel staff is friendly and the service is excellent.
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3 people find it helpful
Accommodation's Reply
07 May 2025
Hi Mr./Mrs. z*l, Thank you very much for taking the time to review (outlet reviewed). We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 64 week(s) ago
Nice villa on the hill of Dago. The space is big, but the location is a little bit hard to reach from town.
6 people find it helpful
Accommodation's Reply
07 May 2025
Hello, Mr/Mrs/Ms A**a Thank you so much for the review of ((reviewed outlet)) We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
Nicolas C. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 69 week(s) ago
location: quite far from the city center and the journey is quite steep and long to get to the hotel. make sure to get to the hotel before nightfall because the lighting is minimal along the way to the hotel. service: friendly and fast service from security to room service. room comfort: my room 1 leaked in the area under the TV when it rained. very dangerous and could cause a short circuit. food: the taste of the food is very standard with limited choices. but it is enough because it is a typical vacation far from the city center.
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3 people find it helpful
Accommodation's Reply
07 Apr 2025
Hi Ms. Nicolas, Thank you very much for taking the time to review Jae. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
1. The condition of the room is in accordance with the description. Maybe the amenities that need to be fixed are too standard and not in accordance with the theme of the room. There is only one bathrobe, it should be possible to make two per room 2. The mini jacuzzi heater works well but you have to be patient when filling it. 3. Try ordering Warung Jae's rib fried rice and it turns out to be delicious, not stingy with ribs and other toppings. The breakfast choices are also varied, the scrambled egg is top notch, I even had more. 4. The staff at the front desk and security are very helpful in serving and fast response. 5. Make sure your vehicle is in prime condition because the route to and from Jae is quite steep and long.
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6 people find it helpful
Accommodation's Reply
04 Mar 2025
Hi Mr./Mrs. M*d, Thank you very much for taking the time to review Jae. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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Number of reviews per page
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Bedroom 4 JAE

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 367 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.8

Meal

8.4

Location

8.0

Service and Facilites

8.7

People often mention about JAE
All
Ambiance (29)
Staff Friendliness (26)
Room Space (20)
Bedroom (20)
Bathroom (19)
Hotel Area (19)
Wifi (18)
Surroundings (17)
Family Friendly (15)
Taste (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JAE

Number of reviews per page
20
40
Customer reviews
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Nice and comfortable, only the road to the villa is not comfortable.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
I really liked the room concept with the jacuzzi! The only downside was that the bathroom smelled of vinegar and was a little creepy because it was damp.
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Find this review helpful?
Accommodation's Reply
25 Jun 2026
Hello! We understand that there are still some areas we can improve regarding maintenance, so we greatly appreciate your feedback about JAE. We will use your suggestions to learn from and improve in the future. We look forward to welcoming you again next time! #LivingWithMaja
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syifa
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Super impressive and cozy, love their cleanliness and overall aesthetic.
Find this review helpful?
Accommodation's Reply
25 Jun 2026
Hello Syifa, thank you so much for taking the time to write a review for JAE. We are very happy to hear that you had a great time here, and we will continue to strive to create excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Very suitable for a staycation, especially a honeymoon.
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Accommodation's Reply
25 Jun 2026
Hello everyone! Thank you so much for taking the time to write a review for JAE. We are very happy to know that everyone had a great time here, and we will continue to strive to create an excellent experience for all our guests. We hope to welcome you again next time! #LivingWithMaja
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
The signs to the location need to be clarified especially at night, the warm water in the private pool is very good, the rooms are clean, room service is not 24 hours for some selected items.
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Find this review helpful?
Accommodation's Reply
25 Jun 2026
Hello! We understand that there are still some areas we can improve regarding maintenance, so we greatly appreciate your feedback about JAE. We will use your suggestions to learn from and improve in the future. We look forward to welcoming you again next time! #LivingWithMaja
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G***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
Stayed in Saga 3, definitely a good choice if you’re looking for a staycation and an escape from the hustling & bustling of city life :) If you’re looking to play tourist in Bandung, not really sure this is the place to stay as it’s quite far from the city and difficult to find transportation as it’s tucked away on the hills inside a forest (so staycation amazing, playing tourist not so much). Saga 3 was located right beside a local’s house, and what was unfortunate was that the neighbor beside keep burning trash, and so it would reek/smell like burnt trash for all my stay on the weekends :( Sad as we couldn’t really enjoy our Jacuzzi as much as it’s located outdoors, literally next to the neighbor house who was burning trash. Service and staff friendliness was amazing though. Cleanliness can be paid attention to more, as there were still leftover of the previous guests’ trash when I checked in to my room. Breakfast food was mediocre at best, but I was also not expecting a full on 5-star breakfast options at a hotel tucked away within the forest, so all’s good. Overall 3.5/5. Would book again just not Saga 3
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4 people find it helpful
Accommodation's Reply
13 Mar 2026
Hello, Mr/Mrs/Ms G***d Thank you so much for the review of Jae We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
m***h
icon-origin-TRAVELOKA
6.9
/10
Reviewed 27 week(s) ago
I booked Madera 1 but it turned out that the privacy was very lacking, the swimming pool was visible from Madera 2 and 3, even guests from Madera 2 or 3 could suddenly enter and sit in the Madera 1 swimming pool area. Plus, there was construction going on next door (lots of workers) which made it uncomfortable to swim. So I don't think it's worth it with a fairly expensive price but the condition is like that.
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4 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. m*h, We understand there are still some areas we can improve regarding maintenance, so we greatly appreciate your feedback about Maja. We will definitely take your suggestions into consideration for future improvements. We look forward to welcoming you again next time! #LivingWithMaja
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Salsabila D. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
everything is okay but there is only one thing that is quite annoying, the sound of footsteps from the guests in the room 2 is really audible & they are noisy running around until the middle of the night huhu so it's hard to sleep
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4 people find it helpful
Accommodation's Reply
17 Nov 2025
Hello Mr. Salsabila, we know there are still some maintenance issues that we can improve, so we appreciate your feedback on Jae. We will definitely take your feedback into consideration to improve our service in the future. We hope to welcome you back! #LiveWithMaja
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r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 36 week(s) ago
10/10 for service, always excellent, friendly staff, always ready always fast service, it was my 2nd time staying at Madera 2, but this time it was low season so breakfast was in-room, and the conditions were only allowed 1 menu/person, and 1 plate of fruit/room, while the first time I stayed I got a breakfast buffet with so manyyy variety, so I think that's not fair, maybe the in-room menu shouldn't be 1 menu/person, be more generous, maybe the fruit can be 1 plate/person, the menu can be sweet &+ savory/person. and the main concern is that there is a new villa being built which is next to Madera (during check-in hours it is still ongoing) so it's quite disturbing, and there is a leaking roof in the corner (rainy season) so maybe there is a lack of maintenance because management is focusing on building new buildings
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2 people find it helpful
Accommodation's Reply
07 Nov 2025
Hello, Mr/Mrs/Ms r***a Thank you so much for the review of Jae We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
Liesye O.
icon-origin-TRAVELOKA
9.2
/10
Reviewed 36 week(s) ago
The location is really hidden, the journey is quite extreme, up and down, but the track is already cast, all in good condition. The hotel atmosphere is very cool, very suitable for honeymoon. Basically, I want to go there again...
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6 people find it helpful
Accommodation's Reply
07 Nov 2025
Hi Liesye, thank you so much for taking the time to review Jae. We're so glad to hear you enjoyed your stay here, and we'll continue to work hard to create a better experience for our guests. We hope to welcome you back again! #LivetheLifewithMaja
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v***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
The location inside the villa is quite clean.
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3 people find it helpful
Accommodation's Reply
20 Oct 2025
Hi v*z, thank you so much for taking the time to review Jae. We're so glad to hear you had a great experience here, and we'll continue to work hard to provide a great experience for our guests. We hope to welcome you back again! #LivetheLifewithMaja
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Surya I. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
sip according to steady. keep improving. especially in food and beverages
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3 people find it helpful
Accommodation's Reply
08 Sep 2025
Hi Mr. Surya, Thank you so much for taking the time to review Jae. We're so happy to hear that you had a wonderful experience here, and we'll continue to strive to create a great experience for our guests. We look forward to your next visit! #LivetheLifewithMaja.
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S***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
the location is good with a wonderful view, but i suggest to come here before night because the road is narrow and difficult in the night.
2 people find it helpful
Accommodation's Reply
08 Sep 2025
Hello, Mr/Mrs/Ms S***I Thank you so much for the review of Jae We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
Haikal
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 52 week(s) ago
Everything is okay in my opinion, but when I call the staff at night, they don't pick up.
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Accommodation's Reply
08 Sep 2025
Hi Mr. Haikal, Thank you so much for taking the time to review Jae. We're so happy to hear you had a great time here, and we'll continue to strive to create a great experience for our guests. We look forward to your next visit! #LivetheLifewithMaja.
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Muhammad G. W. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 59 week(s) ago
THE RESTAURANT FOOD IS ALL DELICIOUS!
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4 people find it helpful
Accommodation's Reply
17 Jun 2025
Hi Mr. Muhammad, Thank you very much for taking the time to review Halo Jae. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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dita u. p.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 60 week(s) ago
Wow, the road is really far and extreme. Don't expect there to be an Alfamart or Indomaret, there aren't even any stalls in this remote part of Bandung.
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Accommodation's Reply
08 Sep 2025
Hi Ms. Dita, Thank you so much for taking the time to review Jae. We're so happy to hear that you had a wonderful experience here, and we'll continue to strive to create a great experience for our guests. We look forward to your next visit! #LivetheLifewithMaja.
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Z***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
The hotel staff is friendly and the service is excellent.
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3 people find it helpful
Accommodation's Reply
07 May 2025
Hi Mr./Mrs. z*l, Thank you very much for taking the time to review (outlet reviewed). We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 64 week(s) ago
Nice villa on the hill of Dago. The space is big, but the location is a little bit hard to reach from town.
6 people find it helpful
Accommodation's Reply
07 May 2025
Hello, Mr/Mrs/Ms A**a Thank you so much for the review of ((reviewed outlet)) We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
Nicolas C. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 69 week(s) ago
location: quite far from the city center and the journey is quite steep and long to get to the hotel. make sure to get to the hotel before nightfall because the lighting is minimal along the way to the hotel. service: friendly and fast service from security to room service. room comfort: my room 1 leaked in the area under the TV when it rained. very dangerous and could cause a short circuit. food: the taste of the food is very standard with limited choices. but it is enough because it is a typical vacation far from the city center.
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3 people find it helpful
Accommodation's Reply
07 Apr 2025
Hi Ms. Nicolas, Thank you very much for taking the time to review Jae. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
1. The condition of the room is in accordance with the description. Maybe the amenities that need to be fixed are too standard and not in accordance with the theme of the room. There is only one bathrobe, it should be possible to make two per room 2. The mini jacuzzi heater works well but you have to be patient when filling it. 3. Try ordering Warung Jae's rib fried rice and it turns out to be delicious, not stingy with ribs and other toppings. The breakfast choices are also varied, the scrambled egg is top notch, I even had more. 4. The staff at the front desk and security are very helpful in serving and fast response. 5. Make sure your vehicle is in prime condition because the route to and from Jae is quite steep and long.
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6 people find it helpful
Accommodation's Reply
04 Mar 2025
Hi Mr./Mrs. M*d, Thank you very much for taking the time to review Jae. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.
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