KHAS Surabaya Hotel

Hotels
Preferred Partner
Finding rooms for you...
8.6
/10
Very Good
3,889 reviews

What Guests Say About Their Stay

T***a

10.0
/ 10
A great place to stay if you're in transit, waiting to get to the port. The staff is friendly, and the food is delicious.
See original

IMAMUDDIN

10.0
/ 10
Whenever we go to Ampel, this hotel is always our first choice for our family. It's incredibly comfortable and satisfying.
See original

Dika Q.

10.0
/ 10
The best hotel I've ever visited in Surabaya... From the service, facilities, and staff, everything is the best.
See original

A***k

9.1
/ 10
Have stayed here many times, always comfortable. Near Ampel religious tourism. Around the hotel there are many culinary choices. The best thing about this hotel is that you can check in early as long as there are rooms available. The menu is delicious and quite varied.
See original

fiiz

9.7
/ 10
Satisfied with the friendly service of the hotel staff, easy check in and check out, spacious parking lot, lots of choices for breakfast and delicious taste, you can add more as much as you want, the location of the hotel is close to everywhere. Basically, I don't regret staying at Khas Hotel, it's very comfortable
See original
In the Area
See Map
Benteng No.1, Pabean Cantian Nyamplungan, Ampel, Surabaya, Jawa Timur, Indonesia, 60162

Main Facilities

Read More
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
KHAS Surabaya Hotel is a 3-star hotels that has been welcoming guests since 2015. It was previously known as KHAS Surabaya. The accommodation went through a renovation in 2015. KHAS Surabaya Hotel is part of Independent under Hotel Indonesia Group. There are 142 rooms spread across 9 floors.
Read More

What's around KHAS Surabaya Hotel

Benteng No.1, Pabean Cantian Nyamplungan, Ampel, Surabaya, Jawa Timur, Indonesia, 60162
Discover More Places
Others KHAS Surabaya Hotel
Others 2 KHAS Surabaya Hotel

Discover More About KHAS Surabaya Hotel

Discover the Charm of KHAS Surabaya Hotel

Welcome to KHAS Surabaya Hotel, your premier destination for an unforgettable stay in the vibrant heart of Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're visiting for business or leisure, KHAS Surabaya Hotel is designed to be your home away from home, providing a tranquil retreat amidst the city's energetic pulse. Room rates at KHAS Surabaya Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

KHAS Surabaya Hotel Location

KHAS Surabaya Hotel is strategically situated in the bustling city of Surabaya, specifically in the Benteng No.1, Pabean Cantian Nyamplungan, Ampel, Surabaya, Jawa Timur, Indonesia, 60162 area. This prime location places you at the nexus of convenience, just a short distance from the city center and easily accessible via major transportation routes. For those arriving by air, the hotel is conveniently located approximately 30 minutes from Juanda International Airport (SUB), with various transportation options available to whisk you directly to our doorstep. The atmosphere surrounding KHAS Surabaya Hotel is one of dynamic urban energy, yet our premises offer a serene escape. You'll find yourself in close proximity to key business districts, popular shopping destinations, and a wealth of cultural attractions, making it an ideal base for exploring all that Surabaya has to offer.

KHAS Surabaya Hotel Facilities & Services

Facilities for guests at KHAS Surabaya Hotel are thoughtfully curated to enhance your stay and cater to every need. We are dedicated to providing a seamless and enjoyable experience for all our visitors.
  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day of sightseeing or business meetings. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • Fitness Center: Maintain your workout routine at our well-equipped fitness center, available daily from 6:00 AM to 9:00 PM. Access is complimentary for all hotel guests.
  • Restaurant: Savor delicious local and international cuisine at our on-site restaurant. Open daily from 6:00 AM to 11:00 PM.
  • Bar: Relax with a handcrafted cocktail or a refreshing beverage at our stylish bar, open from 11:00 AM to 1:00 AM.
  • Meeting Rooms: For business travelers, we offer fully equipped meeting rooms to host your corporate events and conferences. Please inquire at the front desk for availability and rates.
  • Free Wi-Fi: Stay connected throughout your stay with complimentary high-speed Wi-Fi available in all rooms and public areas.
  • 24-Hour Front Desk: Our friendly and professional staff are available around the clock to assist you with any requests or inquiries.
  • Concierge Services: Let our concierge help you plan your excursions, book tours, or arrange transportation.
  • Parking: Complimentary on-site parking is available for guests who are traveling by car.

KHAS Surabaya Hotel Room Types

Discover a range of comfortable and well-appointed accommodations designed to suit every traveler's needs. The room types of KHAS Surabaya Hotel offer a variety of options to ensure a restful and pleasant stay.
  • Deluxe Room: Featuring a comfortable queen or twin bed, these rooms offer city views and are strictly non-smoking. Ideal for solo travelers or couples.
  • Executive Room: Slightly more spacious than the Deluxe, these rooms also come with a queen or twin bed and city views. Non-smoking.
  • Suite: Our luxurious suites provide ample space, a separate living area, and a king-sized bed. Enjoy enhanced amenities and city views. Non-smoking. Some suites may feature a bathtub; please specify your preference when booking.
  • Family Room: Designed for families, these rooms offer a combination of beds to accommodate multiple guests. Non-smoking.
All rooms are equipped with modern amenities to ensure your comfort. Please note that smoking is not permitted in any of our guest rooms. For guests who require a bathtub, we recommend inquiring about our Suite options.

KHAS Surabaya Hotel Dining & Restaurants

Indulge your taste buds with a culinary journey at KHAS Surabaya Hotel. Our dining venues offer a delightful array of flavors to satisfy every palate.
  • The Grand Cafe: Our main restaurant, The Grand Cafe, serves a delectable breakfast buffet from 6:00 AM to 10:00 AM, offering a wide selection of local and international dishes. For lunch and dinner, it transforms into an à la carte restaurant featuring Indonesian specialties and international favorites. Estimated price per person for lunch/dinner is around PHP 600 - 1000. Operating hours for lunch are 12:00 PM to 2:30 PM, and for dinner, 6:30 PM to 10:30 PM.
  • Sky Lounge Bar: Perched with panoramic city views, the Sky Lounge Bar is the perfect spot to unwind with a cocktail. Enjoy light snacks and breathtaking sunsets. Open daily from 4:00 PM to 12:00 AM. Estimated price for drinks and snacks ranges from PHP 300 - 700.

KHAS Surabaya Hotel Nearby Attractions and Activities

Surabaya is a city rich in history, culture, and modern attractions, and KHAS Surabaya Hotel is your perfect gateway to explore them all.
  • Tugu Pahlawan (Heroes Monument): A significant landmark commemorating the heroes of the Battle of Surabaya, offering a glimpse into Indonesia's struggle for independence.
  • House of Sampoerna: A beautifully preserved Dutch colonial building that now serves as a museum dedicated to the history of Indonesian clove cigarettes.
  • Surabaya Town Square (Sutos): A popular lifestyle and entertainment complex featuring a variety of shops, restaurants, and cafes.
  • Ampel Mosque and Bazaar: A historic mosque and a vibrant marketplace known for its religious significance and bustling atmosphere, offering unique local goods.
  • Cheng Ho Mosque: A distinctive mosque that blends Chinese and Islamic architectural styles, named after the famous Chinese admiral.
If you are looking for other activities around KHAS Surabaya Hotel, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to KHAS Surabaya Hotel from the Airport

Navigating your way to KHAS Surabaya Hotel from Juanda International Airport (SUB) is straightforward, with several convenient options available. The airport transfer service of KHAS Surabaya Hotel aims to make your arrival as smooth as possible. Here’s how to get to KHAS Surabaya Hotel:
  • Hotel Private Airport Transfer: For the utmost convenience and comfort, you can pre-book a private airport transfer directly through the hotel. Our professional drivers will meet you at the arrival hall and escort you to your waiting vehicle. The estimated cost for this service is around PHP 800 - 1200, depending on the vehicle type.
  • Taxi: Metered taxis are readily available at the airport's designated taxi stands. This is a reliable and convenient option. The journey to KHAS Surabaya Hotel typically takes 30-45 minutes, depending on traffic, and the fare is usually between PHP 300 - 500.
  • Ride-hailing Service: You can also use a ride-hailing service app to book a car from the airport. Follow the signs to the designated pick-up points for these services. The cost is comparable to metered taxis, ranging from PHP 300 - 500.
  • Airport Shuttle Bus: While less direct, some airport shuttle bus services may operate routes that could connect you to areas near the hotel, requiring a short taxi or ride-hailing service for the final leg. This is generally the most budget-friendly option, with fares typically under PHP 100.
For seamless travel, consider booking airport transfer services in advance or inquire about the KHAS Surabaya Hotel airport transfer options upon booking your stay.

Summary of Why You Should Choose to Stay at KHAS Surabaya Hotel

Choosing KHAS Surabaya Hotel means opting for a memorable and comfortable experience in Surabaya. We offer a perfect blend of excellent service, convenient location, and well-appointed facilities.
  • Prime Location: Situated in a vibrant area with easy access to business, shopping, and cultural attractions.
  • Comfortable Accommodations: A variety of room types to suit different needs, ensuring a restful stay.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, and dining options.
  • Exceptional Service: Our dedicated staff are committed to making your stay enjoyable.
  • Great Value: Competitive pricing and special offers, especially for new users on Traveloka.
Discover the best Room availability at KHAS Surabaya Hotel and make your Booking KHAS Surabaya Hotel today. Experience the convenience and charm that KHAS Surabaya Hotel has to offer. For more options, you can Book budget hotels in Jawa Timur. Planning your journey? Easily book domestic and international flights at low prices.

All facilities in KHAS Surabaya Hotel

Others KHAS Surabaya Hotel
Others

Meals & Dining

  • Breakfast
  • Breakfast buffet

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Room service
  • Restaurant

Business Facilities

  • Projector
  • Computer station
  • Photocopier
  • Meeting facilities

Nearby Facilities

  • Grocery store
  • Supermarket
  • ATM/Bank

Travelling with Companions

  • Highchairs

Transportation

  • Car hire
  • Valet parking
  • Area shuttle

Accommodation Facilities

  • Car park
  • Smoking area
  • Family room

Guest Services

  • Luggage storage
  • Express check-out
  • Newspaper stand
  • Concierge
  • Bellboy service
  • Newspaper in lobby
  • Laundry Service
  • Express check-in
  • 24-hour security
  • 24-hour front desk

Accessibility

  • Wheelchair accessible
  • Accessible parking
  • In-room accessibility

Connectivity

  • Wi-Fi
  • LAN Internet access
  • Wi-Fi in public areas

Accommodation Policy & General Information in KHAS Surabaya Hotel

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at KHAS Surabaya Hotel
142
Number of floors in KHAS Surabaya Hotel
9
Another facilities in KHAS Surabaya Hotel
Breakfast, Breakfast buffet, Coffee/Tea in common areas, Elevator, Safety deposit box

Frequently asked question in KHAS Surabaya Hotel

What is normal check-in & check-out time at KHAS Surabaya Hotel?
The standard check-in time at KHAS Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does KHAS Surabaya Hotel provide breakfast?
Yes, KHAS Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of KHAS Surabaya Hotel?
KHAS Surabaya Hotel is a 3.0-star hotel.
How many floors does KHAS Surabaya Hotel have?
KHAS Surabaya Hotel has 9 floors.
How many rooms are available at KHAS Surabaya Hotel?
KHAS Surabaya Hotel has 142 rooms in total.
See All

More Reviews from Other Guests in KHAS Surabaya Hotel

8.6
Very Good
From 3,889 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about KHAS Surabaya Hotel
All
Staff Friendliness (77)
Ambiance (69)
Bedroom (68)
Surroundings (65)
Taste (62)
Accessibility (58)
Hotel Area (57)
Bathroom (54)
Check-in/out Time (52)
Family Friendly (51)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews KHAS Surabaya Hotel

Number of reviews per page
20
40
Customer reviews
T***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A great place to stay if you're in transit, waiting to get to the port. The staff is friendly, and the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your positive review of Kas Hotel Surabaya. We are delighted to hear that you were satisfied with our service and experience during your stay. Your compliments motivate our entire team to strive for the best service and provide comfortable and memorable stays for all our guests. We sincerely hope to welcome you again at Kas Hotel Surabaya. See you soon! Sincerely, Kas Hotel Surabaya
Translated by Google Icon
See original
Dewi Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very satisfied with the service and so on.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Mr. Davy, Thank you for your positive review of Kas Hotel Surabaya. We are delighted to hear that you were satisfied with our service and experience during your stay. Your compliments motivate our entire team to strive for the best service and provide comfortable and memorable stays for all our guests. We hope to welcome you again in the future. See you soon! Sincerely, Kas Hotel Surabaya
Translated by Google Icon
See original
Yenis F. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the staff are friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2026
Dear Ms./Mrs. Yenis, Thank you for taking the time to write a positive review about Kas Hotel Surabaya. We are delighted to hear that you were satisfied with the friendliness and prompt service of our staff. This compliment encourages us to strive to provide the best service and a memorable stay for all our guests. We hope to welcome you back to Kas Hotel Surabaya again. Sincerely, Kas Hotel Surabaya
Translated by Google Icon
See original
V***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean and the food is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review about Kas Hotel Surabaya. We are delighted to hear that you were satisfied with the cleanliness of the hotel and enjoyed the variety of food we served. Your compliments encourage us to continue maintaining our high standards of cleanliness and improving the quality of our service to ensure you have a memorable stay. We hope to welcome you back to Kas Hotel Surabaya again. Sincerely, Kas Hotel Surabaya
Translated by Google Icon
See original
Haliez A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's time to renovate or repair all the facilities, they are no longer well maintained, especially the bathroom and toilet facilities are no longer suitable and dirty.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2026
Thank you for your feedback regarding Kas Hotel Surabaya. We apologize for any inconvenience, particularly concerning the condition of the bathrooms and toilets. This feedback will be taken into consideration and evaluated by us to continuously improve the cleanliness, maintenance, and comfort of the hotel. We hope to provide a better experience for all our guests in the future.
Translated by Google Icon
See original
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The quality and price are commensurate, great.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your positive review of Kas Hotel Surabaya. We are delighted to hear that you were satisfied with the quality and price we offered. This compliment motivates us to maintain our commitment to providing high-quality service and a comfortable and memorable stay for all our guests. We sincerely hope to welcome you again at Kas Hotel Surabaya. See you soon! Sincerely, Kas Hotel Surabaya
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel KHAS Jalan KH. MOH. Mansyur Surabaya is The Best Hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your positive review of Kas Hotel Surabaya. We are delighted to know that you enjoyed your stay and gave us the highest rating. This compliment motivates our entire team to strive for the best service and provide memorable stays for all guests. We sincerely hope to welcome you again at Kas Hotel Surabaya. See you soon! Sincerely, Kas Hotel Surabaya
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The food is delicious. The female F.O who is already a staff member in pink is a bit stiff, never smiles. When I was checking in/out, I was asked to take F.O. by a guy with glasses taking selfies for all sorts of reasons. What was the point? You were asked to do a SP, Ms.? I don't like being photographed. It's too private and it's the guest's privacy, don't offer photos of anything. It has nothing to do with staying at the hotel, unless you and your team have a specific purpose. I'm really disgusted.
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The favorite hotel every time I follow my husband.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
8 days stay, good service, friendly and location close to my business
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
From check-in to check-out, the service was friendly and excellent. Whenever I'm on assignment in Surabaya, I always stay here.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and helped us give directions to the Ampel Mosque.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
IMAMUDDIN
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Whenever we go to Ampel, this hotel is always our first choice for our family. It's incredibly comfortable and satisfying.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Sep 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
Translated by Google Icon
See original
s***o
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
recommended for family stay
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
Warm regards from Kas Hotel Surabaya. Thank you for your positive review. We are delighted to know you enjoyed your stay with us. Your review encourages our entire team to continue striving for the best service. We hope to welcome you again. Sincerely, The Management
Translated by Google Icon
See original
P***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
You can walk from Ampel without tiring at all. There are plenty of restaurants nearby. So far, it's good for religious tourism; staying here is recommended.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
Translated by Google Icon
See original
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I stayed here because it's close to Tanjung Perak port. It's also close to the Sunan Ampel religious site. Breakfast was delicious, and the room was comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
Translated by Google Icon
See original
Ifadatul L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
There's just a problem with the shower, which I hope will be fixed soon. I'm very satisfied with the service and location. It's also clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
We would like to extend our gratitude to Kas Hotel Surabaya for taking the time to write a review. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will use it by our management and team to improve the quality of our services and facilities. We hope to welcome you back again in the future and provide you with an even better experience.
Translated by Google Icon
See original
Hilda I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
If you go to Surabaya, you will stay here again 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
Warm regards from Kas Hotel Surabaya. Thank you for your positive review. We are delighted to know you enjoyed your stay with us. Your review encourages our entire team to continue striving for the best service. We hope to welcome you again. Sincerely, The Management
Translated by Google Icon
See original
Profile Picture
Marselina s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Hotel Khas Surabaya is the best.
Find this review helpful?
Accommodation's Reply
03 Sep 2026
Kas Hotel Surabaya extends a warm welcome. Thank you for your positive review. We are delighted to hear that you had a pleasant time at our hotel. Your feedback motivates all our staff to continue striving for the best service. We hope to welcome you again on your next visit. Sincerely, The Management
Translated by Google Icon
See original
Sri A. N. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Everything is good, neat, and the staff is friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
It is with pleasure that Kas Hotel Surabaya would like to express our gratitude for your positive review. We are delighted to know that you enjoyed your stay with us. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you again. Sincerely, The Management
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 KHAS Surabaya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.