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Kristal Hotel Jakarta

Hotels
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8.7
/10
Very Good
4,220 reviews

What Guests Say About Their Stay

S***a

10.0
/ 10
It's very comfortable for bringing family and children. We stayed in the three-bedroom unit, and the living room was very spacious. There's a bathtub, so the kids had plenty of space to play in the room. I'll definitely stay here again if I'm in Jakarta with a large family.
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I***a

8.5
/ 10
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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I***a

8.5
/ 10
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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I***a

8.5
/ 10
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
See original

r***a

9.4
/ 10
My favorite place. Had so much fun, things to do such as tennis, swimming, and a great gym area.
In the Area
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Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Kristal Kristal Hotel Jakarta is a hotel is located at West Cilandak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Kristal Hotel Jakarta

Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430
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Lobby Kristal Hotel Jakarta
Exterior 2 Kristal Hotel Jakarta

Discover More About Kristal Hotel Jakarta

Kristal Hotel Jakarta: Your Gateway to Comfort and Convenience in Indonesia's Capital

Discover the exceptional experience awaiting you at Kristal Hotel Jakarta, a premier accommodation choice for travelers seeking comfort, style, and unparalleled service in the heart of Indonesia's vibrant capital. Whether you're visiting for business or leisure, Kristal Hotel Jakarta offers a sanctuary of relaxation and a perfect base to explore all that Jakarta has to offer. Room rates at Kristal Hotel Jakarta start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Kristal Hotel Jakarta Location

Kristal Hotel Jakarta is strategically situated in the bustling district of Jakarta Selatan, a prime area known for its dynamic blend of business, entertainment, and cultural attractions. Located at Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430, the hotel offers convenient access to the city's major thoroughfares and is approximately a 45-minute drive from Soekarno-Hatta International Airport, depending on traffic conditions. This advantageous position places guests within easy reach of key business hubs and popular lifestyle destinations. The atmosphere surrounding Kristal Hotel Jakarta is one of sophisticated urban living, offering a tranquil retreat amidst the city's energetic pulse. It's an ideal location for those who wish to be close to the action while still enjoying a peaceful environment. For those looking to immerse themselves in the local scene, the hotel is conveniently located near prominent landmarks and commercial centers, making exploration effortless.

Kristal Hotel Jakarta Facilities & Services

Facilities for guests at Kristal Hotel Jakarta are designed to cater to every need, ensuring a comfortable and memorable stay. The hotel boasts a range of amenities that enhance the guest experience, from leisure pursuits to essential services.

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploring or business meetings. Open daily from 6:00 AM to 8:00 PM.

  • Fitness Center:

    Maintain your workout routine at the well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 10:00 PM.

  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at the on-site spa. Operating hours are from 10:00 AM to 9:00 PM. Prices for treatments start from PHP 1,500.

  • Meeting and Event Facilities:

    Kristal Hotel Jakarta offers versatile spaces for corporate events, conferences, and social gatherings, equipped with state-of-the-art audiovisual technology.

  • Business Center:

    A fully equipped business center is available for guests needing to stay productive, offering services like printing and secretarial support.

  • Complimentary Wi-Fi:

    Stay connected throughout the hotel with free high-speed wireless internet access.

  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist with any requests or inquiries.

  • Concierge Services:

    Get personalized recommendations and assistance with bookings for tours and transportation.

  • Restaurant and Bar:

    Enjoy diverse culinary delights and refreshing beverages at our on-site dining venues.

  • Room Service:

    Available 24 hours a day for your convenience.

  • Laundry and Dry Cleaning Services:

    Keep your wardrobe fresh with our efficient laundry services. Fees apply based on item.

  • Free Parking:

    Ample free parking space is available for guests arriving by car.

Kristal Hotel Jakarta Room Types

Kristal Hotel Jakarta offers a diverse selection of room types to suit every traveler's preference and needs. The room types of Kristal Hotel Jakarta are thoughtfully designed to provide comfort and luxury, ensuring a restful stay.

  • Deluxe Room:

    These well-appointed rooms offer a comfortable retreat with either a city view or garden view. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub.

  • Executive Room:

    Slightly larger than Deluxe rooms, Executive rooms provide enhanced amenities and a choice of city or garden views. Available in smoking and non-smoking options. Bathtub available in select rooms.

  • Junior Suite:

    Ideal for those seeking more space and luxury, Junior Suites feature a separate living area and premium furnishings. Enjoy city or garden views. Non-smoking only. Bathtub included.

  • Family Suite:

    Designed for families or groups, these spacious suites offer multiple sleeping arrangements and ample living space. Enjoy garden views. Non-smoking only. Bathtub included.

Please note that pet-friendly rooms are not available at Kristal Hotel Jakarta. All rooms are designated as non-smoking unless otherwise specified.

Kristal Hotel Jakarta Dining & Restaurants

Savor a culinary journey at Kristal Hotel Jakarta, where exquisite dining experiences await. The hotel's dining venues offer a delightful array of flavors to satisfy every palate.

  • The Crystal Restaurant:

    Our main dining venue, offering a lavish breakfast buffet with international and local favorites. For lunch and dinner, it transforms into an à la carte restaurant serving a fusion of Indonesian and Western cuisine. Estimated price per person for lunch/dinner: PHP 600 - PHP 1,200. Operating hours: Breakfast 6:00 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:30 PM - 10:00 PM.

  • The Sapphire Lounge:

    A sophisticated spot for afternoon tea, light snacks, and evening cocktails. Enjoy a relaxed ambiance perfect for casual meetings or unwinding. Estimated price per person: PHP 300 - PHP 700. Operating hours: 10:00 AM - 11:00 PM.

  • Poolside Bar:

    Enjoy refreshing drinks and light bites by the pool. A perfect spot to relax and soak up the sun. Operating hours: 11:00 AM - 7:00 PM.

Kristal Hotel Jakarta Nearby Attractions and Activities

Kristal Hotel Jakarta is ideally positioned to explore the vibrant city of Jakarta. Immerse yourself in the local culture and discover the many attractions that surround the hotel.

  • National Monument (Monas):

    A towering symbol of Indonesia's independence, offering panoramic views of the city from its observation deck.

  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site.

  • Jakarta Cathedral:

    Located opposite Istiqlal Mosque, this beautiful Catholic cathedral is a testament to religious harmony in Indonesia.

  • National Museum of Indonesia:

    Explore a vast collection of artifacts and exhibits showcasing Indonesia's rich history and diverse culture.

  • Kota Tua (Old Batavia):

    Step back in time in this historic district, featuring colonial-era buildings, museums, and vibrant street life.

If you are looking for other activities around Kristal Hotel Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Kristal Hotel Jakarta from the Airport

Getting to Kristal Hotel Jakarta from Soekarno-Hatta International Airport (CGK) is convenient, with several transportation options available to suit your needs and budget. Understanding how to get to Kristal Hotel Jakarta ensures a smooth start to your trip.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, Kristal Hotel Jakarta offers a private airport transfer service. This pre-booked service ensures a seamless journey directly to the hotel. Prices start from PHP 1,000 and vary based on vehicle type. You can arrange this through the hotel's concierge or directly via Traveloka's airport transfer services.

  • Taxi:

    Metered taxis are readily available at the airport. Ensure you use the official airport taxi services to avoid any issues. The journey to Kristal Hotel Jakarta typically takes 45 minutes to 1.5 hours, depending on traffic, and may cost between PHP 200 - PHP 400.

  • Ride-hailing Service:

    You can also book a ride-hailing service through your smartphone. These services offer competitive pricing and convenient pick-up points at the airport. Estimated cost is similar to metered taxis.

  • Airport Premium Bus:

    Several airport bus services operate from Soekarno-Hatta International Airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach Kristal Hotel Jakarta. This is a more budget-friendly option.

Summary of Why You Should Choose to Stay at Kristal Hotel Jakarta

Choosing Kristal Hotel Jakarta means opting for a blend of comfort, convenience, and excellent service. The hotel's prime location in Jakarta Selatan, coupled with its comprehensive facilities and attentive staff, makes it an outstanding choice for both business and leisure travelers.

  • Prime Location:

    Situated in the heart of Jakarta Selatan, offering easy access to business districts, shopping, and entertainment.

  • Exceptional Facilities:

    From a refreshing swimming pool and well-equipped fitness center to a relaxing spa, Kristal Hotel Jakarta caters to all your needs.

  • Diverse Room Options:

    A range of thoughtfully designed rooms and suites ensure a comfortable and pleasant stay for every guest. Check for

    Room availability at Kristal Hotel Jakarta

    to find your perfect accommodation.

  • Delicious Dining:

    Experience a variety of culinary delights at the hotel's on-site restaurants and lounges.

  • Attentive Service:

    The dedicated staff is committed to providing a warm and welcoming experience, ensuring your stay is as enjoyable as possible.

For the best rates and a seamless booking experience, consider

Booking Kristal Hotel Jakarta

through Traveloka. Discover a world of travel possibilities and enjoy exclusive deals.

Book budget hotels in Jakarta and find great deals on accommodations that fit your budget.

Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Kristal Hotel Jakarta

Bar, Cafe and Lounge Kristal Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool Kristal Hotel Jakarta
Swimming Pool
Entertainment Facility Kristal Hotel Jakarta
Entertainment Facility
Fitness Center Kristal Hotel Jakarta
Fitness Center
Functional Hall Kristal Hotel Jakarta
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Sports and Recreations

  • Billiard
  • Diving
  • Fitness center
  • Tennis

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Secure parking

Accommodation Policy & General Information in Kristal Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kristal Hotel Jakarta
310
Number of floors in Kristal Hotel Jakarta
9
Another facilities in Kristal Hotel Jakarta
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Kristal Hotel Jakarta

What are available facilities at Kristal Hotel Jakarta?
There are top facilites at Kristal Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kristal Hotel Jakarta?
The standard check-in time at Kristal Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Kristal Hotel Jakarta provide breakfast?
Yes, Kristal Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kristal Hotel Jakarta?
Kristal Hotel Jakarta is a 4.0-star hotel.
How many floors does Kristal Hotel Jakarta have?
Kristal Hotel Jakarta has 9 floors.
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More Reviews from Other Guests in Kristal Hotel Jakarta

Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (3,954)
Other sources (266)
8.8
Very Good
From 3,954 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta
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Room Space (175)
Family Friendly (160)
Staff Friendliness (151)
Bedroom (151)
Bathroom (139)
Hotel Area (138)
Accessibility (135)
Ambiance (134)
Surroundings (126)
Distance to City Center (125)
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Traveler Reviews Kristal Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
Like a studio apartment with hotel services.
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izendra h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good for my travel, I recommend.
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F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the atmosphere is comfortable and kid-friendly, and the food is delicious. Coincidentally, there was an August 17th competition going on during our stay, which made the kids even happier. I'll definitely stay here again next time.
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M***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The place is nice and spacious. However, I did notice a leak in the AC, but it was quickly fixed.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very friendly service, calm and comfortable atmosphere.
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G***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great, friendly service from the hotel staff, all the food is delicious.
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Accommodation's Reply
08 Aug 2026
"Thank you for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were impressed with the friendly service from our staff and the food we served. Such positive reviews encourage our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Managing Director"
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's very comfortable for bringing family and children. We stayed in the three-bedroom unit, and the living room was very spacious. There's a bathtub, so the kids had plenty of space to play in the room. I'll definitely stay here again if I'm in Jakarta with a large family.
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Accommodation's Reply
08 Aug 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted to hear that you and your family felt comfortable during your stay with us. We are glad to hear that the three-bedroom suite with a spacious living area provided comfort for every member of your family, and that the bathtub provided enjoyable moments for the children. Thank you for your trust. We are honored to know that Crystal Hotel Jakarta will be your choice when visiting Jakarta with your family in the future. We hope to welcome you and your family again with our best service. Sincerely, Anton Katim, Assistant Managing Director”
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Having a great experience staying here.
Find this review helpful?
Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Having a great experience staying here.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always have a great experience staying here.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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Accommodation's Reply
22 Jul 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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Accommodation's Reply
22 Jul 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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Accommodation's Reply
22 Jul 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
My favorite place. Had so much fun, things to do such as tennis, swimming, and a great gym area.
Find this review helpful?
Accommodation's Reply
22 Jul 2026
"Thank you for your wonderful review and for choosing Hotel Kristal Jakarta. We are truly delighted to know that Hotel Kristal Jakarta is your favorite place and that you had such a fun and enjoyable stay. It is wonderful to hear that you enjoyed our sports and recreational facilities, including the tennis court, swimming pool, and fitness center. Your kind words are greatly appreciated and inspire our team to continue providing memorable experiences for all our guests. We look forward to welcoming you back to Hotel Kristal Jakarta for another enjoyable stay. Warm regards, Anton Katim Executive Assistant Manager
N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Will come here again, it's as delicious as it is kidzfriendly ❤️❤️❤️
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Harti L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The place is very comfortable, there is a kitchen, friendly service, and the breakfast menu is all delicious.
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+4
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Accommodation's Reply
11 Jul 2026
“Thank you, Mr./Ms. Harti L., for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay and appreciated the in-room kitchen facilities, friendly service, and our breakfast menu. Your compliments are an encouragement to our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to Crystal Hotel Jakarta again in the future. Sincerely, Anton Katim, Assistant Managing Director”
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I never expected to find such a comfortable hotel. Affordable, spacious, and clean rooms. Easy access, and delicious food. It might be a good choice for another stay in the South Jakarta area.
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1 people find it helpful
Accommodation's Reply
11 Jul 2026
"Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted to hear that you were comfortable during your stay and enjoyed your spacious and clean rooms, the delicious food, and the convenient location. It is a joy for our entire team that you felt your stay with us was excellent value for money. Thank you for your trust and recommendation. We hope to welcome you back to Crystal Hotel Jakarta in the future. Sincerely, Anton Katim, Assistant Managing Director"
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good... Overall the service is cool.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Thank you for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were satisfied with our service. The phrase 'excellent overall service' means a lot to our entire team and motivates us to continue providing the best possible service to all our guests. We hope to welcome you back to Crystal Hotel Jakarta in the future. Sincerely, Anton Katim, Assistant Manager."
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Nenza M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is top-notch in their service, friendly and attentive. Complete facilities, clean and comfortable rooms for family or friends gatherings 🫰
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Accommodation's Reply
22 Jul 2026
"Thank you for taking the time to write such a wonderful review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were satisfied with the service from our friendly, responsive, and professional team. We are also pleased to hear that you enjoyed the comprehensive facilities and the clean and comfortable rooms perfect for relaxing with family and friends. Your compliments motivate our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta next time. Sincerely, Anton Katim, Assistant Manager"
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Best hotel for a staycation with family
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
"Thank you for your wonderful review and for choosing Hotel Kristal Jakarta. We are truly honored to know that you consider Hotel Kristal Jakarta the best hotel for a family staycation. Providing a comfortable, enjoyable, and family-friendly environment is always our priority, and your kind words mean a great deal to our entire team. We sincerely appreciate your support and look forward to welcoming you and your family back to Hotel Kristal Jakarta for another memorable stay. Warm regards, Anton Katim Executive Assistant Manager"
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Functional Hall 4 Kristal Hotel Jakarta

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Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (3,954)
Other sources (266)
8.8
Very Good
From 3,954 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta
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Room Space (175)
Family Friendly (160)
Staff Friendliness (151)
Bedroom (151)
Bathroom (139)
Hotel Area (138)
Accessibility (135)
Ambiance (134)
Surroundings (126)
Distance to City Center (125)
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Traveler Reviews Kristal Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
Like a studio apartment with hotel services.
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izendra h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good for my travel, I recommend.
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F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the atmosphere is comfortable and kid-friendly, and the food is delicious. Coincidentally, there was an August 17th competition going on during our stay, which made the kids even happier. I'll definitely stay here again next time.
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M***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The place is nice and spacious. However, I did notice a leak in the AC, but it was quickly fixed.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very friendly service, calm and comfortable atmosphere.
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G***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great, friendly service from the hotel staff, all the food is delicious.
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Accommodation's Reply
08 Aug 2026
"Thank you for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were impressed with the friendly service from our staff and the food we served. Such positive reviews encourage our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Managing Director"
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's very comfortable for bringing family and children. We stayed in the three-bedroom unit, and the living room was very spacious. There's a bathtub, so the kids had plenty of space to play in the room. I'll definitely stay here again if I'm in Jakarta with a large family.
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2 people find it helpful
Accommodation's Reply
08 Aug 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted to hear that you and your family felt comfortable during your stay with us. We are glad to hear that the three-bedroom suite with a spacious living area provided comfort for every member of your family, and that the bathtub provided enjoyable moments for the children. Thank you for your trust. We are honored to know that Crystal Hotel Jakarta will be your choice when visiting Jakarta with your family in the future. We hope to welcome you and your family again with our best service. Sincerely, Anton Katim, Assistant Managing Director”
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Having a great experience staying here.
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Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Having a great experience staying here.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always have a great experience staying here.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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Accommodation's Reply
22 Jul 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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Accommodation's Reply
22 Jul 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
Read More
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Accommodation's Reply
22 Jul 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
My favorite place. Had so much fun, things to do such as tennis, swimming, and a great gym area.
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Accommodation's Reply
22 Jul 2026
"Thank you for your wonderful review and for choosing Hotel Kristal Jakarta. We are truly delighted to know that Hotel Kristal Jakarta is your favorite place and that you had such a fun and enjoyable stay. It is wonderful to hear that you enjoyed our sports and recreational facilities, including the tennis court, swimming pool, and fitness center. Your kind words are greatly appreciated and inspire our team to continue providing memorable experiences for all our guests. We look forward to welcoming you back to Hotel Kristal Jakarta for another enjoyable stay. Warm regards, Anton Katim Executive Assistant Manager
N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Will come here again, it's as delicious as it is kidzfriendly ❤️❤️❤️
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Harti L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The place is very comfortable, there is a kitchen, friendly service, and the breakfast menu is all delicious.
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+4
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Accommodation's Reply
11 Jul 2026
“Thank you, Mr./Ms. Harti L., for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay and appreciated the in-room kitchen facilities, friendly service, and our breakfast menu. Your compliments are an encouragement to our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to Crystal Hotel Jakarta again in the future. Sincerely, Anton Katim, Assistant Managing Director”
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I never expected to find such a comfortable hotel. Affordable, spacious, and clean rooms. Easy access, and delicious food. It might be a good choice for another stay in the South Jakarta area.
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1 people find it helpful
Accommodation's Reply
11 Jul 2026
"Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted to hear that you were comfortable during your stay and enjoyed your spacious and clean rooms, the delicious food, and the convenient location. It is a joy for our entire team that you felt your stay with us was excellent value for money. Thank you for your trust and recommendation. We hope to welcome you back to Crystal Hotel Jakarta in the future. Sincerely, Anton Katim, Assistant Managing Director"
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good... Overall the service is cool.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Thank you for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were satisfied with our service. The phrase 'excellent overall service' means a lot to our entire team and motivates us to continue providing the best possible service to all our guests. We hope to welcome you back to Crystal Hotel Jakarta in the future. Sincerely, Anton Katim, Assistant Manager."
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Nenza M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is top-notch in their service, friendly and attentive. Complete facilities, clean and comfortable rooms for family or friends gatherings 🫰
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Accommodation's Reply
22 Jul 2026
"Thank you for taking the time to write such a wonderful review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were satisfied with the service from our friendly, responsive, and professional team. We are also pleased to hear that you enjoyed the comprehensive facilities and the clean and comfortable rooms perfect for relaxing with family and friends. Your compliments motivate our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta next time. Sincerely, Anton Katim, Assistant Manager"
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Best hotel for a staycation with family
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
"Thank you for your wonderful review and for choosing Hotel Kristal Jakarta. We are truly honored to know that you consider Hotel Kristal Jakarta the best hotel for a family staycation. Providing a comfortable, enjoyable, and family-friendly environment is always our priority, and your kind words mean a great deal to our entire team. We sincerely appreciate your support and look forward to welcoming you and your family back to Hotel Kristal Jakarta for another memorable stay. Warm regards, Anton Katim Executive Assistant Manager"
Number of reviews per page
20
40