Kristal Hotel Jakarta

Hotels
8.6
/10
Very Good
3,582 reviews

What Guests Say About Their Stay

Room Space (181)
Bedroom (169)
Staff Friendliness (160)
Family Friendly (154)
v***t
8.5
/ 10
Great hotel, as a business traveler I stay here most weeks, food is good quality, staff are efficient. Highly recommend.
Ferrita M.
10.0
/ 10
Kristal Hotel will always be my first choice whenever I would like to have a staycation with my family and friends. Their staff, location, facility, and food are perfect! ๐Ÿ˜Š
Y***a
10.0
/ 10
I really enjoyed my staycation here. The price, service, facilities, and location are all great. It's worth it.
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A***i
10.0
/ 10
I had a very satisfying stay here. The rooms were spacious, clean, and well-appointed; the staff were very friendly; there were plenty of facilities and activities for children; and the breakfast was varied. Thank you for the excellent service. I will definitely be back to stay here again.
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Fanny
9.4
/ 10
First time checking in here. Luxurious hotel. Good service, friendly staff. Cleanliness is maintained. Hopefully I can stay here again next time๐Ÿ™
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In the Area
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Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Kristal Kristal Hotel Jakarta is a hotel in a good neighborhood, which is located at West Cilandak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Kristal Hotel Jakarta

Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430
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Lobby Kristal Hotel Jakarta
Exterior 2 Kristal Hotel Jakarta

Discover More About Kristal Hotel Jakarta

note: hotel was previously named Hotel Kristal

Location


Kristal Hotel Jakarta is a hotel in a good neighborhood, which is located at West Cilandak.

About Kristal Hotel Jakarta

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Kristal Hotel Jakarta.

Kristal Hotel Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Kristal Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Kristal Hotel Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Kristal Hotel Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotelโ€™s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kristal Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kristal Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Kristal Hotel Jakarta.

All facilities in Kristal Hotel Jakarta

Bar, Cafe and Lounge Kristal Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool Kristal Hotel Jakarta
Swimming Pool
Entertainment Facility Kristal Hotel Jakarta
Entertainment Facility
Fitness Center Kristal Hotel Jakarta
Fitness Center
Functional Hall Kristal Hotel Jakarta
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Sports and Recreations

  • Billiard
  • Diving
  • Fitness center
  • Tennis

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Secure parking

Accommodation Policy & General Information in Kristal Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kristal Hotel Jakarta
310
Number of floors in Kristal Hotel Jakarta
9
Another facilities in Kristal Hotel Jakarta
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Kristal Hotel Jakarta

What are available facilities at Kristal Hotel Jakarta?
There are top facilites at Kristal Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kristal Hotel Jakarta?
The standard check-in time at Kristal Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Kristal Hotel Jakarta provide breakfast?
Yes, Kristal Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kristal Hotel Jakarta?
Kristal Hotel Jakarta is a 4.0-star hotel.
How many floors does Kristal Hotel Jakarta have?
Kristal Hotel Jakarta has 9 floors.
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More Reviews from Other Guests in Kristal Hotel Jakarta

Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (3,348)
Other sources (234)
8.7
Very Good
From 3,348 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta
All
Room Space (117)
Family Friendly (110)
Staff Friendliness (109)
Bedroom (109)
Bathroom (99)
Hotel Area (99)
Accessibility (95)
Ambiance (94)
Surroundings (91)
Distance to City Center (85)
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Traveler Reviews Kristal Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Very good hehehehehehehehe
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Accommodation's Reply
15 Nov 2025
We are delighted to hear that your experience at Crystal Hotel Jakarta met your expectations. We hope that we will continue to be your favorite place to stay. See you soon, Anton Khatim, Executive Assistant Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel is comfortable and clean. It's perfect for bringing a large family for a get-together. The staff is also friendly. The hotel's location is close to everything and easy to access.
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Accommodation's Reply
15 Nov 2025
Thank you very much for your review. We are very pleased that you and your family enjoyed your stay at Crystal Hotel Jakarta. We are very pleased to know that our facilities are ideal for large family gatherings and that our team provided friendly service. We hope to see you again on your next visit. Best regards, Anton Khatim, Administrative Assistant Manager
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
I stayed here because the office was very close and there was an event going on. So the family could stay here while waiting. The room was very spacious, clean, and the service was excellent. I'll definitely be back.
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Accommodation's Reply
15 Nov 2025
We are delighted that you and your family were satisfied with our hotel facilities and services. Thank you for sharing your valuable experience with us. We hope to welcome you back again soon. Anton Khatim, Assistant General Manager
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Keep it up! You are doing great. Thank you
Find this review helpful?
Accommodation's Reply
13 Nov 2025
"Thank you so much for the kind encouragement. We truly appreciate your support and are glad to know you had a great experience with us. Looking forward to welcoming you back again soon. Warm regards, Anton Katim Executive Assistant Manager"
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Old hotel but excellent service. All staff are friendly, rooms are clean, area is clean and tidy, Wi-Fi is fast, and food is delicious. Highly recommended for families or solo travelers.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you very much for your warm review. It makes us very happy that you enjoyed your stay at Crystal Hotel Jakarta. Your review is truly an inspiration to all our team to continue to provide the best service. We look forward to welcoming you back again, whether with your family or for a private getaway. Best regards, Anton Khatim, Executive Assistant Manager
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E***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you to Ms. Ega, the e-commerce staff member. I had to change my booking, and she was very helpful with the process. The room was clean and spacious.
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Accommodation's Reply
15 Nov 2025
We are delighted to hear that our team has helped facilitate your booking change. Thank you very much for taking the time to share your experience. We hope to see you again at Crystal Hotel Jakarta for your next stay. Best regards, Anton Khatim, Executive Assistant Manager
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Nizam A. N.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Since 1996 familiar to this hotel, stay on top Kristal ๐Ÿš€
Find this review helpful?
Accommodation's Reply
15 Nov 2025
"Wow. Thank you for your loyalty and for staying with us since 1996, Mr. Nizam. It trulty warms our hearts to know that Kristal Hotel Jakarta has been part of your journey for so long. We're grateful for your continued trust and can't wait to welcome you back for many more wonderful stays ahead. Warm regards, Anton Katim Executive Assistant Manager"
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The food is delicious, the place is also clean, a lil bit classic but still okay and comfortable.
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for your review, Indra. We are glad that you enjoyed the food and felt comfortable with the atmosphere at Crystal Hotel Jakarta. We hope to see you again on your next visit. Best regards, Anton Khatim, Executive Assistant Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
first time experience and will book there again..thank you Traveloka and thank you Crystal Hotel
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Accommodation's Reply
25 Oct 2025
Thank you for your review. We are honored to have been a part of your first memorable experience. We hope to see you again at Crystal Hotel Jakarta for another memorable experience. Best regards, Anton Khatim, Executive Assistant Manager
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MFENNO29 F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Good area in the middle of Pondok Indah, short drive to the mall and walking distance to padel courts
Find this review helpful?
Accommodation's Reply
25 Oct 2025
"We're glad you enjoyed our convenient location. Thank you for your kind review. We look forward to welcoming you back to Kristal Hotel Jakarta. Warm regards, Anton Katim Executive Assistant Manager"
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel Kristal is a high-star hotel in Jakarta. Should Hotel Kristal's birthday gift focus be on long-stay customers? Why aren't first-time guests given a special "Birthday Cake" offer to encourage repeat stays? I'm a bit disappointed. They initially attempted to confirm with management, but apparently they didn't take the initiative to inform the customer, so they had to make up their minds first.
Read More
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Accommodation's Reply
01 Nov 2025
We apologize for any inconvenience this may have caused you with your birthday party request. Your feedback is very important for smoother communication and service in the future. Thank you for choosing Jakarta Crystal Hotel. We will do our best to provide you with an even more satisfying experience on your next visit. Thank you, Deputy General Manager Anton Kartim
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M***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The room is nice, spacious, strategic location, drinking water is in a gallon so you can freely take drinking water.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
โ€œWe are pleased to offer spacious and comfortable rooms with amenities to make every guest feel at home.
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sandy h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Absolutely top notch. Really nice and comfortable.
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Accommodation's Reply
11 Oct 2025
"Thank you for your super positive review, Mr./Ms. Sandy. We are very happy to hear that you felt comfortable and enjoyed your stay at Kristal Hotel Jakarta. See you again on your next visit for another pleasant and comfortable experience. Best regards, Anton Katim. Executive Assistant Manager"
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very nice and fun, tomorrow I will stay here again
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Accommodation's Reply
11 Oct 2025
"It's great to know you're planning to stay again. We look forward to welcoming you back. Thank you for your review. We hope your next visit will be even more comfortable and memorable. Best regards, Anton Katim, Executive Assistant Manager"
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I really enjoyed my staycation here. The price, service, facilities, and location are all great. It's worth it.
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Accommodation's Reply
11 Oct 2025
"We are very happy that you enjoyed your staycation at Kristal Hotel Jakarta and were satisfied with the service and facilities we provided. Thank you for choosing Kristal Hotel Jakarta. We look forward to welcoming you back for your next staycation experience. Best regards, Anton Katim, Executive Assistant Manager"
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"Thank you for giving us the best rating for your review this time. We hope you continue to enjoy a pleasant staycation experience with us. Best regards, Anton Katim, Executive Assistant Manager."
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Anggi D. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable, strategic location
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
big
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Accommodation's Reply
15 Oct 2025
"Thank you very much. I hope your next visit will be smooth. See you again, Anton Khatim, Administrative Assistant Manager."
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Rendra Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great experience with classic hotel
1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Wide room makes it very comfortable.
Find this review helpful?
Accommodation's Reply
11 Oct 2025
"It's great to hear that you enjoyed the spacious room in our hotel. Thank you very much for your review. We hope your next stay will be even more memorable. Best regards, Anton Katim, Executive Assistant Manager."
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Number of reviews per page
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40

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Functional Hall 4 Kristal Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (3,348)
Other sources (234)
8.7
Very Good
From 3,348 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta
All
Room Space (117)
Family Friendly (110)
Staff Friendliness (109)
Bedroom (109)
Bathroom (99)
Hotel Area (99)
Accessibility (95)
Ambiance (94)
Surroundings (91)
Distance to City Center (85)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Kristal Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Very good hehehehehehehehe
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
We are delighted to hear that your experience at Crystal Hotel Jakarta met your expectations. We hope that we will continue to be your favorite place to stay. See you soon, Anton Khatim, Executive Assistant Manager
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel is comfortable and clean. It's perfect for bringing a large family for a get-together. The staff is also friendly. The hotel's location is close to everything and easy to access.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Thank you very much for your review. We are very pleased that you and your family enjoyed your stay at Crystal Hotel Jakarta. We are very pleased to know that our facilities are ideal for large family gatherings and that our team provided friendly service. We hope to see you again on your next visit. Best regards, Anton Khatim, Administrative Assistant Manager
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
I stayed here because the office was very close and there was an event going on. So the family could stay here while waiting. The room was very spacious, clean, and the service was excellent. I'll definitely be back.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
We are delighted that you and your family were satisfied with our hotel facilities and services. Thank you for sharing your valuable experience with us. We hope to welcome you back again soon. Anton Khatim, Assistant General Manager
Translated by Google Icon
See original
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Keep it up! You are doing great. Thank you
Find this review helpful?
Accommodation's Reply
13 Nov 2025
"Thank you so much for the kind encouragement. We truly appreciate your support and are glad to know you had a great experience with us. Looking forward to welcoming you back again soon. Warm regards, Anton Katim Executive Assistant Manager"
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Old hotel but excellent service. All staff are friendly, rooms are clean, area is clean and tidy, Wi-Fi is fast, and food is delicious. Highly recommended for families or solo travelers.
Translated by Google Icon
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you very much for your warm review. It makes us very happy that you enjoyed your stay at Crystal Hotel Jakarta. Your review is truly an inspiration to all our team to continue to provide the best service. We look forward to welcoming you back again, whether with your family or for a private getaway. Best regards, Anton Khatim, Executive Assistant Manager
Translated by Google Icon
See original
E***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you to Ms. Ega, the e-commerce staff member. I had to change my booking, and she was very helpful with the process. The room was clean and spacious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
We are delighted to hear that our team has helped facilitate your booking change. Thank you very much for taking the time to share your experience. We hope to see you again at Crystal Hotel Jakarta for your next stay. Best regards, Anton Khatim, Executive Assistant Manager
Translated by Google Icon
See original
Nizam A. N.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Since 1996 familiar to this hotel, stay on top Kristal ๐Ÿš€
Find this review helpful?
Accommodation's Reply
15 Nov 2025
"Wow. Thank you for your loyalty and for staying with us since 1996, Mr. Nizam. It trulty warms our hearts to know that Kristal Hotel Jakarta has been part of your journey for so long. We're grateful for your continued trust and can't wait to welcome you back for many more wonderful stays ahead. Warm regards, Anton Katim Executive Assistant Manager"
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The food is delicious, the place is also clean, a lil bit classic but still okay and comfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for your review, Indra. We are glad that you enjoyed the food and felt comfortable with the atmosphere at Crystal Hotel Jakarta. We hope to see you again on your next visit. Best regards, Anton Khatim, Executive Assistant Manager
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
first time experience and will book there again..thank you Traveloka and thank you Crystal Hotel
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Find this review helpful?
Accommodation's Reply
25 Oct 2025
Thank you for your review. We are honored to have been a part of your first memorable experience. We hope to see you again at Crystal Hotel Jakarta for another memorable experience. Best regards, Anton Khatim, Executive Assistant Manager
Translated by Google Icon
See original
Profile Picture
MFENNO29 F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Good area in the middle of Pondok Indah, short drive to the mall and walking distance to padel courts
Find this review helpful?
Accommodation's Reply
25 Oct 2025
"We're glad you enjoyed our convenient location. Thank you for your kind review. We look forward to welcoming you back to Kristal Hotel Jakarta. Warm regards, Anton Katim Executive Assistant Manager"
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel Kristal is a high-star hotel in Jakarta. Should Hotel Kristal's birthday gift focus be on long-stay customers? Why aren't first-time guests given a special "Birthday Cake" offer to encourage repeat stays? I'm a bit disappointed. They initially attempted to confirm with management, but apparently they didn't take the initiative to inform the customer, so they had to make up their minds first.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Nov 2025
We apologize for any inconvenience this may have caused you with your birthday party request. Your feedback is very important for smoother communication and service in the future. Thank you for choosing Jakarta Crystal Hotel. We will do our best to provide you with an even more satisfying experience on your next visit. Thank you, Deputy General Manager Anton Kartim
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The room is nice, spacious, strategic location, drinking water is in a gallon so you can freely take drinking water.
Translated by Google Icon
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
โ€œWe are pleased to offer spacious and comfortable rooms with amenities to make every guest feel at home.
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sandy h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Absolutely top notch. Really nice and comfortable.
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Accommodation's Reply
11 Oct 2025
"Thank you for your super positive review, Mr./Ms. Sandy. We are very happy to hear that you felt comfortable and enjoyed your stay at Kristal Hotel Jakarta. See you again on your next visit for another pleasant and comfortable experience. Best regards, Anton Katim. Executive Assistant Manager"
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very nice and fun, tomorrow I will stay here again
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Accommodation's Reply
11 Oct 2025
"It's great to know you're planning to stay again. We look forward to welcoming you back. Thank you for your review. We hope your next visit will be even more comfortable and memorable. Best regards, Anton Katim, Executive Assistant Manager"
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I really enjoyed my staycation here. The price, service, facilities, and location are all great. It's worth it.
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Accommodation's Reply
11 Oct 2025
"We are very happy that you enjoyed your staycation at Kristal Hotel Jakarta and were satisfied with the service and facilities we provided. Thank you for choosing Kristal Hotel Jakarta. We look forward to welcoming you back for your next staycation experience. Best regards, Anton Katim, Executive Assistant Manager"
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"Thank you for giving us the best rating for your review this time. We hope you continue to enjoy a pleasant staycation experience with us. Best regards, Anton Katim, Executive Assistant Manager."
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Anggi D. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable, strategic location
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
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Accommodation's Reply
15 Oct 2025
"Thank you very much. I hope your next visit will be smooth. See you again, Anton Khatim, Administrative Assistant Manager."
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Rendra Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great experience with classic hotel
1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Wide room makes it very comfortable.
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Accommodation's Reply
11 Oct 2025
"It's great to hear that you enjoyed the spacious room in our hotel. Thank you very much for your review. We hope your next stay will be even more memorable. Best regards, Anton Katim, Executive Assistant Manager."
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