How many rooms are available at Mason Pine Hotel Bandung?

Mason Pine Hotel Bandung has 287 rooms in total.

Does Mason Pine Hotel Bandung provide parking?

Yes, Mason Pine Hotel Bandung provides parking. Please confirm details directly with the hotel.

Does Mason Pine Hotel Bandung have a swimming pool?

Yes, a swimming pool is available at Mason Pine Hotel Bandung.

Does Mason Pine Hotel Bandung provide early check-in?

Yes, early check-in is available at Mason Pine Hotel Bandung, subject to availability. Please contact the hotel directly to arrange this.

Does Mason Pine Hotel Bandung provide late check-out?

Yes, late check-out is available at Mason Pine Hotel Bandung, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Mason Pine Hotel Bandung?

Mason Pine Hotel Bandung is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Mason Pine Hotel Bandung

Name: Mason Pine Hotel Bandung
Address: Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714, Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Jawa Barat, 40714, Indonesia
Rating: 9

Hotels

No. 4 in Kids-Friendly Hotel in Bandung

9.0

/10

Exceptional

4,199 reviews

What Guests Say About Their Stay

Family Friendly (391)

Staff Friendliness (363)

Ambiance (362)

Hotel Area (360)

Arviani

9.4

/ 10

Great hotel for family staycation, fun warm kids pool, big pool for family, lots of activities during the weekend, even pickleball, good spread of breakfast.

Fajar N.

10.0

/ 10

The hotel and staff are excellent and honest. There are plenty of kid-friendly areas, too. Thank you.

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Ernitha Y. G.

9.7

/ 10

A very child-friendly hotel. Lots of activities for kids, and a delicious breakfast.

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Z***d

10.0

/ 10

Got an upgraded room here. The meals are delicious, and the staff are also helpful and friendly.

Boy P.

10.0

/ 10

Very impressive experience, birthday decoration request was very good, very friendly service.

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In the Area

See Map

Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Discover the true meaning of retreat to Mason Pine Hotel, where a world of leisure and relaxation awaits. The natural beauty of the surrounding mountains and lake is complemented by new rooms and suites at this hotel and resort, accentuated by thoughtful Javanese hospitality. With over 5 Hectare in seize the largest Hotel, Resort and Convention in Bandung. Overlooking a quaint stream, the resort offers event space, memorable dining opportunities and serene, relaxing environment. For an exciting dining experience, Mason Pine Hotel offers the dining options, Santai All Day Dining which serves authentic Local delicacies and International cuisine, and Fok Luk Sau restaurant on the 2nd floor is an authentic Chinese "homey" restaurant serving a variety of exotic Cantonese dishes. Strategically located in Kota Baru Parahyangan Residence, Mason Pine Hotel is 30 minutes from Husein Sastranegara airport, train station and short access to variety of educational, cultural, historic and scenic sites.

Available Room Types in Mason Pine Hotel Bandung

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Mason Pine Hotel Bandung

Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714

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Discover More About Mason Pine Hotel Bandung

Discover the exceptional comfort and convenience that awaits you at

Mason Pine Hotel Bandung

. Nestled in the heart of Jawa Barat, Indonesia, this hotel offers a perfect blend of modern amenities and warm Indonesian hospitality, making it an ideal choice for both leisure and business travelers. Experience a truly memorable stay where every detail is crafted to ensure your utmost satisfaction. Room rates at Mason Pine Hotel Bandung start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mason Pine Hotel Bandung Location

Mason Pine Hotel Bandung is strategically situated in the vibrant area of West Bandung Regency, Jawa Barat. Located at Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714, the hotel offers easy access to the city center, approximately 15 kilometers away, and is conveniently positioned near major transportation routes, ensuring a smooth journey for all guests. The atmosphere surrounding Mason Pine Hotel Bandung is one of serene tranquility, offering a peaceful retreat from the bustling city while remaining close enough to explore its many attractions. It's an ideal location for those seeking a relaxing getaway with convenient access to local experiences.

Mason Pine Hotel Bandung Facilities & Services

Facilities for guests at Mason Pine Hotel Bandung are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel boasts a range of amenities for both relaxation and productivity.

Swimming Pool:
Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploration. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
Fitness Center:
Maintain your workout routine at the well-equipped fitness center, open daily from 6:00 AM to 9:00 PM. Access is complimentary for all guests.
Spa and Wellness Center:
Indulge in rejuvenating treatments at the spa, offering a variety of massages and therapies. Prices start from PHP 1,500, and operating hours are from 10:00 AM to 8:00 PM.
Kids' Club:
Younger guests will delight in the dedicated Kids' Club, providing a safe and fun environment for play and activities. Open from 9:00 AM to 5:00 PM, with complimentary access.
Meeting and Event Facilities:
For business travelers, the hotel offers state-of-the-art meeting rooms and event spaces, equipped with modern audiovisual technology.
Free Parking:
Guests traveling by car will appreciate the complimentary on-site parking facilities.
Wi-Fi Access:
Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.

Mason Pine Hotel Bandung Room Types

Discover a variety of accommodations designed to suit every preference with the diverse room types of Mason Pine Hotel Bandung. Each room is thoughtfully appointed to provide a comfortable and luxurious experience.

Deluxe Room:
These well-appointed rooms offer a comfortable stay with a choice of Garden View or City View. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub.
Executive Room:
Enjoy enhanced comfort and space in the Executive Rooms, offering premium amenities and a choice of scenic views. Available in smoking and non-smoking options. Bathtub available in select rooms.
Suite:
For an elevated experience, the Suites provide spacious living areas and luxurious furnishings. Guests can enjoy stunning views and the convenience of a bathtub. Available in smoking and non-smoking options.
Family Room:
Ideal for families traveling together, these rooms offer ample space and comfortable sleeping arrangements. Available in non-smoking options. Bathtub available in select rooms.

Mason Pine Hotel Bandung is not a pet-friendly hotel. Please make alternative arrangements for your pets during your stay.

Mason Pine Hotel Bandung Dining & Restaurants

Savor exquisite culinary delights at Mason Pine Hotel Bandung's dining establishments, offering a range of flavors to tantalize your taste buds.

Pine Cafe:
The hotel's main restaurant, Pine Cafe, serves a delectable international buffet breakfast from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, it offers an à la carte menu featuring Indonesian and Western dishes. Lunch is served from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM.
The View Lounge:
Enjoy a relaxing ambiance at The View Lounge, perfect for light snacks, coffee, and evening cocktails. Open daily from 10:00 AM to 11:00 PM. Light snacks are priced from PHP 200, and cocktails start at PHP 350.

Mason Pine Hotel Bandung Nearby Attractions and Activities

Explore the vibrant surroundings of Mason Pine Hotel Bandung and discover a wealth of attractions and activities that showcase the beauty and culture of Jawa Barat.

Taman Hutan Raya Ir. H. Djuanda (Dago Forest Park):
A vast nature reserve offering hiking trails, caves, and stunning natural landscapes.
Farmhouse Lembang:
A charming European-themed tourist spot with picturesque scenery, unique architecture, and interactive activities.
Floating Market Lembang:
Experience a unique culinary adventure on a boat, with a wide array of local delicacies and souvenirs.
Curug Dago:
A beautiful waterfall nestled within the lush greenery, offering a serene escape and photo opportunities.
Bosscha Observatory:
The oldest astronomical observatory in Indonesia, offering a glimpse into the wonders of the universe.

If you are looking for other activities around Mason Pine Hotel Bandung, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Mason Pine Hotel Bandung from the Airport

Navigating your journey to Mason Pine Hotel Bandung is made easy with various transportation options. The airport transfer service of Mason Pine Hotel Bandung ensures a seamless arrival, and understanding how to get to Mason Pine Hotel Bandung from the airport is crucial for a stress-free trip.

Hotel Private Airport Transfer:
For the utmost convenience, Mason Pine Hotel Bandung offers a private airport transfer service. This can be arranged directly with the hotel prior to your arrival. The estimated cost for this service is around PHP 1,000 to PHP 1,500, depending on the vehicle type.
Metered Taxis:
Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare, which is estimated to be between PHP 500 and PHP 800, depending on traffic conditions.
Ride-hailing Services:
You can also book a ride through popular ride-hailing services available in the area. The cost is comparable to metered taxis, typically ranging from PHP 500 to PHP 800.
Car Rental:
For those who prefer to drive themselves, car rental services are available at the airport. This offers flexibility for exploring the region at your own pace.

For a hassle-free journey, consider booking airport transfer services in advance or inquire about the Mason Pine Hotel Bandung airport transfer options.

Summary of Why You Should Choose to Stay at Mason Pine Hotel Bandung

Choosing Mason Pine Hotel Bandung for your next getaway promises an unforgettable experience filled with comfort, excellent service, and convenient access to the best of Jawa Barat. The availability of rooms at Mason Pine Hotel Bandung ensures that you can find the perfect accommodation for your needs. Booking Mason Pine Hotel Bandung through Traveloka is a straightforward process, offering competitive rates and exclusive promotions.

Prime Location:
Enjoy the convenience of being situated in a desirable area with easy access to local attractions and city amenities.
Exceptional Facilities:
From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, the hotel offers amenities to enhance your stay.
Comfortable Accommodations:
Choose from a variety of well-appointed rooms and suites, each designed for your comfort and relaxation.
Delicious Dining Options:
Savor a range of culinary experiences at the hotel's on-site restaurants and lounges.
Warm Hospitality:
Experience the renowned Indonesian hospitality, where friendly staff are dedicated to making your stay pleasant.

Book your stay at Mason Pine Hotel Bandung today and create lasting memories. For more options, you can Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Mason Pine Hotel Bandung

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Hotel Services

Bellhop
Concierge
Money changer
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Mobile
Newspaper in lobby
Tours
Wedding service

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Cafe
Dining area
Vegetarian meal

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Separate shower and tub
Shower
TV

Things to Do

Children play area
Fitness center
Garden
Karaoke
Massage
Outdoor pool
Sauna
Spa
Waterslide

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Hair salon
Laundry
Supermarket

Sports and Recreations

Archery
Billiard
Fitness center
Game room
Table tennis

Accessibilty

Accessible bathroom
Accessible parking
Disabled access friendly
Wheelchair accessible

Connectivity

LAN Internet (surcharge)
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Area shuttle with surcharge

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Mason Pine Hotel Bandung

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Mason Pine Hotel Bandung	287
Number of floors in Mason Pine Hotel Bandung	5
Another facilities in Mason Pine Hotel Bandung	Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in Mason Pine Hotel Bandung

What are available facilities at Mason Pine Hotel Bandung?

There are top facilites at Mason Pine Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mason Pine Hotel Bandung?

The standard check-in time at Mason Pine Hotel Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Mason Pine Hotel Bandung provide breakfast?

Yes, Mason Pine Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Mason Pine Hotel Bandung?

Mason Pine Hotel Bandung is a 5.0-star hotel.

How many floors does Mason Pine Hotel Bandung have?

Mason Pine Hotel Bandung has 5 floors.

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More Reviews from Other Guests in Mason Pine Hotel Bandung

Overall Ratings & Reviews Mason Pine Hotel Bandung

Traveloka (4,199)

9.0

Exceptional

From 4,199 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Mason Pine Hotel Bandung

All

Family Friendly (280)

Ambiance (234)

Hotel Area (229)

Staff Friendliness (224)

Bedroom (211)

Bathroom (199)

Surroundings (198)

Activity Option (197)

Room Space (195)

Accessibility (176)

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Traveler Reviews Mason Pine Hotel Bandung

Number of reviews per page

Customer reviews

Arviani

9.4

/10

Reviewed 1 day(s) ago

Great hotel for family staycation, fun warm kids pool, big pool for family, lots of activities during the weekend, even pickleball, good spread of breakfast.

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Accommodation's Reply

20 Jun 2026

Dear Ibu Arviani, Thank you very much for taking the time to share your wonderful feedback regarding your family staycation at Mason Pine Hotel. We are absolutely thrilled to hear that you had such a great time with us. It is fantastic to know that you and your family enjoyed our spacious pools, especially the fun and warm kids' pool. We are also delighted that you had the chance to participate in our extensive weekend activities including pickleball and that our varied breakfast spread added to your pleasant experience. Our team works hard to create a vibrant and engaging environment for families, and your kind words are a wonderful reward for our efforts. Thank you once again for choosing us for your family getaway. We look forward to welcoming you all back for another fun-filled and memorable stay in the near future. Regards, Mason Pine Hotel Team

M***a

Leisure

10.0

/10

Reviewed 3 day(s) ago

Recommendations for family vacations

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Accommodation's Reply

20 Jun 2026

Dear Ms./Mrs. M*a, Thank you so much for taking the time to write a review and recommend Mason Pine Hotel as your family vacation destination. We are proud and delighted to know that our hotel met your expectations as the perfect place to spend quality time with your loved ones. Your family's comfort, happiness, and satisfaction during your stay are our top priority, and we strive to achieve this with the best facilities and friendly service. Your valuable feedback is a great motivation for our entire team to consistently provide an excellent vacation experience. We sincerely hope to have the opportunity to welcome you and your family back for another enjoyable stay in the future. Sincerely, The Mason Pine Hotel Team

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AKHMAD K.

10.0

/10

Reviewed 5 day(s) ago

Very helpful and very accommodating. It was a fun holiday with a full range of activities. The food was also delicious.

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Accommodation's Reply

20 Jun 2026

Dear Mr. Ahmad, Thank you very much for taking the time to share your positive review about your stay at Mason Pine Hotel. We are delighted and proud to know that our services were very helpful in making your stay comfortable. We strive to always provide a memorable vacation experience with a wide range of activities and delicious, high-quality food to please all our guests. We have shared your valuable review with our entire team to inspire us to maintain and improve the quality of our services. We sincerely hope to welcome you and your family back again in the future for another memorable experience. Sincerely, The Mason Pine Hotel Team

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Mega Z.

9.1

/10

Reviewed 1 week(s) ago

Overall it's good and comfortable, only the bathroom floor after showering is muddy up to the area outside the shower.

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2 people find it helpful

Accommodation's Reply

20 Jun 2026

Dear Ms. Mega C., Thank you very much for taking the time to share your review of your stay at Mason Pine Hotel. We greatly appreciate your feedback regarding the comfort we provided. We are delighted to hear that you found the comfort and overall quality of our hotel to be excellent. However, we apologize for any inconvenience you experienced, including the dampness on the bathroom floor and outside the shower after use. We have forwarded this valuable feedback to our housekeeping and engineering teams, who will immediately inspect and repair the baffles and drainage system to ensure this situation does not recur in the future. Thank you for helping us further improve our services. We hope you will continue to trust us and look forward to welcoming you back again with even better service. Sincerely, The Mason Pine Hotel Team

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Fajar N.

Staycation

10.0

/10

Reviewed 1 week(s) ago

The hotel and staff are excellent and honest. There are plenty of kid-friendly areas, too. Thank you.

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1 people find it helpful

Accommodation's Reply

20 Jun 2026

Dear Mr. Fajr N., Thank you so much for taking the time to share your impressive review of your stay at Mason Pine Hotel. We are very proud and grateful for your compliments on the honesty and dedication of our staff, as well as the overall comfort of the hotel's facilities. Honesty and sincere service are core values that we always instill in our team. We are delighted to hear that you and your family enjoyed the child-friendly areas we have prepared for your little ones. Your compliments have been passed on to the entire team, and this will be a great motivation for us to continue maintaining the highest standards of service. Thank you for your trust, and we sincerely hope to welcome you and your family back for another relaxing stay. Sincerely, The Mason Pine Hotel Team

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A***o

10.0

/10

Reviewed 2 week(s) ago

Suitable for family vacation, large room.

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1 people find it helpful

Accommodation's Reply

20 Jun 2026

Dear Mr./Ms. A*o, Thank you so much for taking the time to write a review about your stay at Mason Pine Hotel. We are delighted to know that our hotel was a suitable choice for your family vacation and that our spacious rooms provided added comfort during your stay. Providing a comfortable and welcoming space for your family to spend quality time together is one of our top priorities. Your simple yet meaningful compliment motivates our entire team to maintain the quality of our service. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, The Mason Pine Hotel Team

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A***o

10.0

/10

Reviewed 2 week(s) ago

All the staff were very helpful, the food also suited our taste.

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Accommodation's Reply

20 Jun 2026

Dear Mr./Ms. A*o, Thank you so much for taking the time to write such a positive review about your stay at Mason Pine Hotel. We are delighted and proud to know that all of our staff were so helpful throughout your stay. Fast and friendly service is our core commitment. We are also very pleased to hear that the variety of food we served met your preferences. We have shared your compliments with our entire team, especially the service and kitchen teams, to inspire us to continue striving for the highest quality. We sincerely hope to welcome you and your family back again in the future for another memorable stay. Sincerely, The Mason Pine Hotel Team

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A***o

Staycation

10.0

/10

Reviewed 2 week(s) ago

The service of all staff is very helpful.

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1 people find it helpful

Accommodation's Reply

20 Jun 2026

Dear Mr./Ms. A*o, Thank you so much for taking the time to write such a positive review about your stay at Mason Pine Hotel. We are delighted and proud to know that the service from all our staff was a great contribution to your stay at our hotel. Friendly, responsive, and sincere service to all guests is a core commitment we always uphold. We have passed on your valuable compliments to the entire team as an inspiration to consistently maintain the highest standards of service. We sincerely hope to welcome you and your family back again for another wonderful visit and holiday in the future. Sincerely, The Mason Pine Hotel Team

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A***o

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff were very friendly and helpful at check in and out.

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Accommodation's Reply

20 Jun 2026

Dear Mr./Ms. A*o, Thank you so much for taking the time to share your positive review about your experience at Mason Pine Hotel. We are delighted and proud to hear that our staff provided friendly and helpful service, especially during the check-in and check-out process. For us, first impressions upon arrival and final impressions upon departure are very important moments to ensure that all guests have the utmost comfort. We have passed on your valuable compliments to the front desk team to inspire them to consistently maintain their friendly and professional service standards. We sincerely hope to have the opportunity to welcome you again for another pleasant stay in the future. Sincerely, The Mason Pine Hotel Team

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Ernitha Y. G.

9.7

/10

Reviewed 2 week(s) ago

A very child-friendly hotel. Lots of activities for kids, and a delicious breakfast.

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Accommodation's Reply

20 Jun 2026

Dear Ernitha Y.G., Thank you so much for taking the time to write such a positive review about your stay at Mason Pine Hotel. We are delighted to hear that our hotel is rated as very child-friendly. Knowing that your children were able to enjoy the exciting activities we offer, as well as our delicious breakfast tailored to family tastes, is a great joy for our entire team. We strive to create a joyful, comfortable, and memorable family vacation experience. Your compliments are a great motivation for us to continue maintaining the quality of our facilities and services. We hope to have the opportunity to welcome you and your family again for another enjoyable vacation in the future. Sincerely, The Mason Pine Hotel Team

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Wilson T.

Leisure

8.3

/10

Reviewed 2 week(s) ago

Booking here is tiring and expensive to get a room close to the pool access... turns out it's a first-come, first-served system, not based on who books and pays in full first! Wow... that's amazing!

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4 people find it helpful

Accommodation's Reply

06 Jun 2026

Dear Mr. Wilson, Thank you for taking the time to review and rate your stay at Mason Pine Hotel Bandung. We apologize for any inconvenience you may have experienced regarding room allocation. Please note that requests regarding room access, location, or view during booking are solely requests and cannot be guaranteed. Room allocation on the day of arrival depends on availability at the time of booking, as well as factors such as occupancy rates and room conditions, which may affect the availability of certain room types and locations. We understand your expectations, and we will do our best to accommodate all guest requests within the operational capabilities available at check-in time. Thank you for your feedback, which is extremely important to us in improving the quality of our services and guest experience in the future. Sincerely, The Mason Pine Hotel Team

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s***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

Very good to stay here with a lot of kids' activities.

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Philip M. H.

10.0

/10

Reviewed 3 week(s) ago

Keep to maintain quality. Good job.

1 people find it helpful

Accommodation's Reply

06 Jun 2026

Dear Mr. Philip M.H., Thank you for giving Mason Pine Hotel Bandung a perfect 10/10 rating. We are deeply grateful for your trust and satisfaction throughout your stay. We will share this positive feedback with our entire team to show our gratitude and encourage us to continue providing the best service. We hope to welcome you back to Mason Pine Hotel again. Sincerely, The Mason Pine Hotel Team

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Ryuri A.

10.0

/10

Reviewed 3 week(s) ago

Very comfortable, complete facilities.

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Find this review helpful?

Accommodation's Reply

06 Jun 2026

Dear Mr./Ms. Ryuri A., Thank you for your excellent review and rating for Mason Pine Hotel Bandung. We are delighted to know that your stay was a wonderful experience. Such support and appreciation mean a great deal to us in maintaining the quality of our service. We hope to serve you again on your next stay. Sincerely, The Mason Pine Hotel Team

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t***a

10.0

/10

Reviewed 3 week(s) ago

Super friendly service. When my child suddenly had a fever, I asked to get a room quickly. Finally, I was able to get a room at 1 pm, which was supposed to be 3 pm. The lady offered to take me to the hospital if I wanted to (I used a car on the last day before checking out to go to the hospital). The kids had lots of activities, so the little ones felt at home. The food was also delicious, I ordered fish and chips to my room. The breakfast had a lot of variety. The only downside was that the water in the adult pool wasn't warm either.

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1 people find it helpful

Accommodation's Reply

06 Jun 2026

Dear Mr./Ms. T*a, Thank you for your review and sharing your experience at Mason Pine Hotel Bandung. We are sorry to hear that your child was unwell upon arrival, and we were happy to assist you with early check-in and arranging transportation to the hospital. We hope your child's condition has improved. We are also pleased to hear that you were impressed with our staff service, the children's activities, the in-room meals, and the varied breakfast options we offer. We have noted your feedback regarding the temperature of the adult pool and have forwarded it to the relevant team for further evaluation to improve guest comfort. Thank you for your trust. We hope to welcome you and your family back in the future. Sincerely, The Mason Pine Hotel Team

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C***a

10.0

/10

Reviewed 3 week(s) ago

Good place and vibe, nice atmosphere.

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Accommodation's Reply

06 Jun 2026

Dear Mr.Mrs. C***a, Thank you very much for sharing your positive feedback regarding your recent stay at Mason Pine Hotel Bandung. We are delighted to know that you enjoyed the place, atmosphere, and overall vibe of the hotel. Your kind words are truly appreciated and will be shared with our team as motivation to consistently deliver a great guest experience. We look forward to welcoming you back again in the future. Regards, Mason Pine Hotel Team

G***m

10.0

/10

Reviewed 3 week(s) ago

Best experience with friendly staff.

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Accommodation's Reply

06 Jun 2026

Dear Mr./Mrs. G***m, Thank you very much for sharing your wonderful feedback regarding your stay at Mason Pine Hotel Bandung. We are delighted to know that you had a best experience and found our staff friendly and helpful. Your kind words are truly appreciated and will be shared with our team as motivation to consistently deliver excellent service. We look forward to welcoming you back again in the future. Regards, Mason Pine Hotel Team

Desi A.

10.0

/10

Reviewed 3 week(s) ago

Staying here was really fun, the kids loved swimming and playing the activities.

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Accommodation's Reply

06 Jun 2026

Dear Daisy A., Thank you for your review of your stay at Mason Pine Hotel Bandung. We are delighted to hear that you and your family, especially the children, enjoyed the swimming and other activities offered by our hotel. The satisfaction and enjoyment of our family guests is one of our top priorities in providing a memorable stay. We hope to welcome you and your family back to Mason Pine Hotel Bandung again. Sincerely, The Mason Pine Hotel Team

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Z***d

10.0

/10

Reviewed 3 week(s) ago

Got an upgraded room here. The meals are delicious, and the staff are also helpful and friendly.

Find this review helpful?

Accommodation's Reply

06 Jun 2026

Dear Mr./Mrs. Z***d, Thank you very much for sharing your kind feedback regarding your recent stay at Mason Pine Hotel Bandung. We are delighted to know that you enjoyed the upgraded room, delicious meals, and found our staff helpful and friendly. Your positive comments are truly appreciated and will be shared with our team as motivation to consistently deliver excellent service. We look forward to welcoming you back again in the future. Regards, Mason Pine Hotel Team

Roro W. H.

10.0

/10

Reviewed 4 week(s) ago

It's fun and the kids are happy, especially since the staff are very nice and friendly.

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Accommodation's Reply

27 May 2026

Dear Mr./Ms. Roro W.H., We are delighted to hear that you and your family enjoyed your stay with us, especially to see the children's joy. We thank you for your appreciation of our staff for their excellent and friendly service. Your compliments motivate us to continue providing guests with a pleasant stay. Sincerely, The Mason Pine Hotel Team

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