Mason Pine Hotel Bandung

8.9
/10
Very Good
4,106 reviews

What Guests Say About Their Stay

Family Friendly (360)
Staff Friendliness (336)
Hotel Area (336)
Ambiance (334)

Boy P.

10.0
/ 10
Very impressive experience, birthday decoration request was very good, very friendly service.
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Verified Traveler

10.0
/ 10
Great experience at Mason Pine! The rooms are perfect for business travelers, and the location near the golf course is excellent. The shuttle to the KCIC Padalarang station was super helpful and saved me a lot of time. Special shoutout to the staff for being so friendly and welcoming. Everything was 10/10!

Clarissa M. E.

10.0
/ 10
I was delighted to stay at this hotel. The kids loved swimming; the pool was great. The food was varied and delicious. The rooms were nice, fragrant, and clean.
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Verified Traveler

10.0
/ 10
We come for a family vacation and have a nice stay here with complete facilities such as a pool, kids' pool, sauna, jacuzzi, etc. We will definitely be going back someday for another weekend getaway.

M***p

9.7
/ 10
It was a pleasure to stay at this hotel, the hotel is nice, suitable for families who want a staycation, clean and comfortable, the swimming pool is spacious, parents and children can swim to their heart's content... Definitely recommend.
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In the Area
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Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Discover the true meaning of retreat to Mason Pine Hotel, where a world of leisure and relaxation awaits. The natural beauty of the surrounding mountains and lake is complemented by new rooms and suites at this hotel and resort, accentuated by thoughtful Javanese hospitality. With over 5 Hectare in seize the largest Hotel, Resort and Convention in Bandung. Overlooking a quaint stream, the resort offers event space, memorable dining opportunities and serene, relaxing environment. For an exciting dining experience, Mason Pine Hotel offers the dining options, Santai All Day Dining which serves authentic Local delicacies and International cuisine, and Fok Luk Sau restaurant on the 2nd floor is an authentic Chinese "homey" restaurant serving a variety of exotic Cantonese dishes. Strategically located in Kota Baru Parahyangan Residence, Mason Pine Hotel is 30 minutes from Husein Sastranegara airport, train station and short access to variety of educational, cultural, historic and scenic sites.
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
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Temperature Check

What's around Mason Pine Hotel Bandung

Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714
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Lobby Mason Pine Hotel Bandung
Lobby 2 Mason Pine Hotel Bandung

Discover More About Mason Pine Hotel Bandung


Escape to Mason Pine Hotel, surrounded by the beauty of Bandung’s scenic mountain range, Saguling lake, and verdant rice paddies. Step into Mason Wing - a spacious leisure resort with homey ambience to indulge your whole family. Enjoy warm evening dips in the Olympic sized pool charmed by dreamy sunsets; an extensive Kid’s Club – offering an assortment of complementary facilities and activities just for kids.


Impress your business relations at the stylish Pine Wing which houses Parahyangan Convention Center provides comprehensive resources with space able to accommodate up to 3.000 delegates; convenient to present spectacular business meetings, incentives, conventions, and exhibitions or to host the most lavish wedding.


The awe inspiring journey begins in our soaring Pine Court, where Art Deco meets modern minimalist furnishings and continues throughout the resort, particularly at the formidable SANTAI All Day Dining Restaurant. Our guest rooms and suites offer absolute comfort and total relaxation. Complete with private balconies providing panoramic views of lush tropical mountain ranges or our majestic resort, every detail has been designed to promote rejuvenation and renewal.


The hotel’s proximity to Bandung from Jakarta makes it the ideal location for business travelers, tourists or group gatherings looking for an exciting outbound experience. Strategically located in Kota Baru Parahyangan Residence, Mason Pine Hotel is 30 minutes from Husein Sastranegara airport, Train Station and short access to variety of educational, cultural, historic and scenic sites.


This property also has one of the top-rated locations in West Bandung! Guests are happier about it compared to other properties in the area.

All facilities in Mason Pine Hotel Bandung

Swimming Pool Mason Pine Hotel Bandung
Swimming Pool
Entertainment Facility Mason Pine Hotel Bandung
Entertainment Facility
Fitness Center Mason Pine Hotel Bandung
Fitness Center
Functional Hall Mason Pine Hotel Bandung
Functional Hall
Lobby Mason Pine Hotel Bandung
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Waterslide

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Supermarket

Sports and Recreations

  • Archery
  • Billiard
  • Fitness center
  • Game room
  • Table tennis

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Mason Pine Hotel Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mason Pine Hotel Bandung
287
Number of floors in Mason Pine Hotel Bandung
5
Another facilities in Mason Pine Hotel Bandung
Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in Mason Pine Hotel Bandung

What are available facilities at Mason Pine Hotel Bandung?
There are top facilites at Mason Pine Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mason Pine Hotel Bandung?
The standard check-in time at Mason Pine Hotel Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mason Pine Hotel Bandung provide breakfast?
Yes, Mason Pine Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mason Pine Hotel Bandung?
Mason Pine Hotel Bandung is a 5.0-star hotel.
How many floors does Mason Pine Hotel Bandung have?
Mason Pine Hotel Bandung has 5 floors.
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More Reviews from Other Guests in Mason Pine Hotel Bandung

8.9
Very Good
From 4,106 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Mason Pine Hotel Bandung
All
Family Friendly (264)
Ambiance (222)
Hotel Area (217)
Staff Friendliness (210)
Bedroom (201)
Surroundings (188)
Bathroom (188)
Activity Option (183)
Room Space (183)
Variety (168)
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Traveler Reviews Mason Pine Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Nadyla T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Oh my, everything is the best, really really love you Mason Pine
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06 May 2026
Dear Ms. Nadila T., We are delighted to hear that you had a wonderful experience at Mason Pine Hotel. Your compliments are a great motivation for our entire team to continue providing the best service. We hope to welcome you back again in the future for another memorable stay. Sincerely, The Mason Pine Hotel Team
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Ellen K. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Satisfactory. Have stayed here many times.
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Accommodation's Reply
06 May 2026
Dear Ellen, We are delighted to hear that each of your stays has been a pleasant experience. Your support and loyalty mean a great deal to us and motivate us to consistently maintain the quality of our service. We look forward to welcoming you back again. Sincerely, The Mason Pine Hotel Team
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Esti I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Satisfying with the overall facilities and service, coincidentally assisted by Ms. Lili, okay.
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Accommodation's Reply
06 May 2026
Dear Esti, We are truly delighted to hear that you enjoyed our hotel facilities and services. We especially appreciate your compliments regarding our staff member Lily, and we will convey our sincere gratitude to her for her dedicated efforts to provide the best service. We look forward to your continued stay with us. Thank you. The Staff of Mason Pine Hotel
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank you Mason Pine team for the birthday treat.. We were very satisfied staying here 😊
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Accommodation's Reply
06 May 2026
Dear Ms./Mrs. R*i, We are delighted to have been a part of your special birthday celebration and are glad to know that the birthday meal we prepared was a wonderful experience during your stay. Your satisfaction is our greatest joy. Thank you for trusting Mason Pine Hotel. We hope to welcome you back again on other special occasions. Sincerely, The Mason Pine Hotel Team
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Dewi Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice stay, superb staff, complimentary coffee in the lobby, a lot of activities for kids
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Accommodation's Reply
06 May 2026
Dear Ibu Dewi Y., We are delighted to know that you enjoyed your stay, especially our staff service, complimentary coffee in the lobby, and the variety of activities for kids. Your feedback is truly appreciated and encourages us to continue delivering a pleasant experience for our guests. We look forward to welcoming you back for another enjoyable stay. Regards, Mason Pine Hotel Team
U***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Had an amazing stay here! Definitely will come back
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Accommodation's Reply
06 May 2026
Dear Valued Guest, We are truly delighted to know that you had an amazing stay with us. Your kind words mean a lot to our team, and we are glad to hear that you plan to return. We look forward to welcoming you back for another memorable experience at Mason Pine Hotel. Regards, Mason Pine Hotel Team
Mohamad D. F.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 day(s) ago
Please keep up the good service, everything is really good.
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Accommodation's Reply
06 May 2026
Dear Mohammad D. F., We are truly delighted to hear that you were satisfied with our hotel service. Your compliments serve as a driving force for all our team members to strive even harder to maintain and improve the quality of our service. We look forward to your continued visit to Mason Pine Hotel and enjoying another satisfying stay. Thank you. Sincerely, The Mason Pine Hotel Team
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Adi m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good experience and very recommended for family
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Accommodation's Reply
06 May 2026
Dear Pa Adi M., We are delighted to know that you had a good experience and would recommend our hotel for families. Your feedback is truly appreciated and motivates us to continue delivering enjoyable stays for all our guests. We look forward to welcoming you and your family back in the future. Regards, Mason Pine Hotel Team
yenita a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable. Although it's far from Bandung, the hotel itself offers plenty of amenities, so you won't get bored just hanging around. The children's pool is also equipped with warm water. For adults, there's also family karaoke, billiards, and a sports center.
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Accommodation's Reply
01 May 2026
Dear Ms. Yenita A., We are delighted to hear that you enjoyed your stay with us and took advantage of the amenities we provided, from our heated children's pool to family-friendly activities such as karaoke, billiards, and our sports center. We are committed to providing a pleasant stay experience, ensuring that all guests can enjoy their time within the hotel grounds. Thank you for choosing Mason Pine Hotel. We look forward to welcoming you and your family back to our hotel in the future. Sincerely, The Mason Pine Hotel Team
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Bayu F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
One of the best hotel destinations in Bandung!
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Accommodation's Reply
01 May 2026
Dear Mr. Bayu F., Thank you so much for your wonderful review and for considering Mason Pine Hotel as one of the best hotel destinations in Bandung. We are truly honored by your kind words and delighted to know that your experience with us left such a positive impression. Your appreciation means a lot to our team and motivates us to continue providing exceptional hospitality and memorable stays for all our guests. We sincerely look forward to welcoming you back for another remarkable experience at Mason Pine Hotel. Regards, Mason Pine Hotel Team
J***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is really nice, located close to Whoosh and the golf course. It's perfect for a staycation.
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Accommodation's Reply
01 May 2026
Dear J*r, We are delighted to hear that you were impressed with the quality of our hotel and its excellent location, close to the Whoosh shuttle and golf course, making it a great choice for a short getaway. We are committed to providing comfort and easy access so that our guests have a pleasant stay. Thank you for your trust in Mason Pine Hotel. We hope to welcome you back for a similar enjoyable stay in the future. Sincerely, The Mason Pine Hotel Team
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Dea N. A. M.
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8.5
/10
Reviewed 1 week(s) ago
My second experience was, as always, impressive. One of my favorite hotels in Bandung.
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Accommodation's Reply
01 May 2026
Dear Ms./Mrs. Dia N.A.M., Thank you for your trust and loyalty in choosing Mason Pine Hotel as your accommodation. We are delighted to hear that your second experience was once again excellent, making Mason Pine Hotel one of our favorite hotels in Bandung. Reviews like this are a great inspiration to our entire team to maintain the quality of our service and provide the best possible experience for every guest. We hope to welcome you again on your next stay and hope to have an equally impressive, or perhaps even better, experience. Sincerely, The Mason Pine Hotel Team
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Boy P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very impressive experience, birthday decoration request was very good, very friendly service.
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Accommodation's Reply
01 May 2026
Dear Mr. Boy P., Thank you for sharing your wonderful review of your stay at Mason Pine Hotel. We are delighted to hear that your special birthday celebration was memorable, especially with the personalized decorations and friendly service from our team. It was an honor to be a part of your special guest's celebration, and we are pleased to have contributed to creating a memorable experience. Thank you for trusting Mason Pine Hotel. We hope to welcome you and your family back again for future special occasions. Sincerely, The Mason Pine Hotel Team
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N***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I went by Whoosh and booked a pick-up in Padalarang. The driver was on standby, and the car was comfortable. Welcome drinks were available, both hot and cold. Mason Pine really pampers kids, with indoor and outdoor playgrounds, a dedicated kiddie pool, and other kids' activities, plus a lifeguard. The staff is friendly and helpful. For photos, the receptionist's information depends on the vendor's availability, but I got a voucher yesterday and was quite satisfied with the results. Breakfast was great, with gelato available too. The room was quiet and comfortable. On weekends, there are horse-drawn carriages and other attractions. It's perfect for kids and families. Continued success for Mason Pine and its entire staff.
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Accommodation's Reply
01 May 2026
Dear Valued Guest, We are delighted that you enjoyed your stay at Mason Pine Hotel. Thank you so much for your compliments on the warm welcome, convenient location, and family-friendly facilities. We are pleased to know that the playground, children's activities, children's pool, and attentive service made your family's time safe, comfortable, and enjoyable. We are also honored that you appreciated our friendly staff, comfortable rooms, varied breakfast menu, and special experiences such as photo vouchers and weekend activities. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide the best service to all our guests. Thank you for your kind words and support. We look forward to welcoming you back again. Wishing you a wonderful holiday at Mason Pine Hotel. The Mason Pine Hotel Staff
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e***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
My family and I had our first experience at Mason Pine. Everything was quite good, including the delicious food. The rooms were comfortable, and check-in was quick.
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Accommodation's Reply
01 May 2026
Dear E*n, We are delighted to hear that your first stay was so enjoyable. From the comfortable rooms and delicious food to the quick and easy check-in process, providing comfortable and memorable stays for the whole family is always our priority. Thank you for sharing your positive review. We hope this first stay is the beginning of many more memorable experiences at Mason Pine Hotel. Sincerely, The Mason Pine Hotel Team
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R***n
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
We stayed at Mason Pine Hotel Bandung and found the location to be very good, with easy access to nearby areas. The hotel offers complete facilities and a variety of activities, which can be enjoyable for many types of travelers. However, for us traveling with a baby under one year old, the hotel was less suitable. The room was not well soundproofed, and it could get quite noisy, which made it difficult for our baby to rest comfortably. Additionally, we were assigned a connecting room despite having requested a non-connecting one, which added to the noise concern. Overall, while the hotel has great facilities and a convenient location, it may not be the best choice for families with very young babies who need a quieter environment.
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Accommodation's Reply
01 May 2026
Dear Mr./Mrs. R***n, Thank you for taking the time to share your detailed feedback regarding your recent stay at Mason Pine Hotel. We truly appreciate your kind words about our convenient location, complete facilities, and variety of activities. It is always encouraging to know that many aspects of our hotel were enjoyable during your visit. At the same time, we sincerely regret to learn that your experience was less comfortable when it came to the room environment for your baby. We understand how important a quiet and restful atmosphere is, especially for families traveling with very young children. Please accept our apologies for not fully meeting your request for a non-connecting room and for the inconvenience caused by the noise concerns. Your feedback is very valuable to us, and we will certainly share this with our team for further evaluation to improve room allocation accuracy and guest comfort. We genuinely appreciate your honest input, as it helps us enhance our service for families with specific needs. Thank you once again for staying with us. We hope to have the opportunity to welcome you and your family back in the future with a more comfortable and seamless experience. Regards, Mason Pine Hotel Team
senny r.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Mason Pine Hotel is a great choice for a family staycation in West Bandung, especially if you are looking for comfort and complete facilities. The hotel is well known for its family-friendly atmosphere, with swimming pools, kids’ play areas, spacious rooms, and friendly staff. Its location near Padalarang and the Whoosh station makes it convenient for a relaxing getaway or short transit stay. The main downside is that it is farther from central Bandung, so it may not be the best option for city sightseeing. Prices can also be higher on weekends. Overall, it is highly recommended for families and travelers who want to enjoy a peaceful resort-style stay.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Mrs. Senny R, Thank you for your thoughtful and detailed review of Mason Pine Hotel. We are delighted to know that you found our hotel to be a great choice for a family staycation, and that you enjoyed the comfort, facilities, and family-friendly atmosphere we strive to provide. Your kind remarks about our spacious rooms, amenities, and friendly staff are truly appreciated. We also value your feedback regarding our location and pricing, and we understand that different travel preferences may vary. We are glad to know that our proximity to Padalarang and the Whoosh station added convenience to your stay. Thank you for your recommendation. We look forward to welcoming you and your family back for another relaxing and enjoyable experience. Regards, Mason Pine Hotel Team
Ardhana P. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, delicious and varied breakfast, clean rooms
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Accommodation's Reply
24 Apr 2026
Dear Ardana P.W., Thank you for leaving such a valuable review. We are delighted to hear that you were satisfied with the friendly staff, diverse breakfast menu, and room cleanliness at Mason Pine Hotel. Thanks to your positive feedback, we will continue to strive to provide even higher quality service and facilities. We look forward to seeing you again at Mason Pine Hotel. Thank you. The Mason Pine Hotel Staff
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, the swimming pool and children's play area are complete, the rooms are spacious and comfortable.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. D*i, Thank you for your review. We are delighted to hear that you enjoyed the pool and children's play area and felt comfortable in your spacious room during your stay at Mason Pine Hotel. Your compliments motivate us to continue providing the best possible experience for all our guests. We look forward to welcoming you and your family back again. Sincerely, The Mason Pine Hotel Team
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Puti J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Just had a staycation at Mason Pine with my little one (5 years old), and one night seemed like not enough because there are so many children's activities here, from the children's pool to the water park which immediately became my child's favorite. As for the rooms, even the most standard type has a premium and comfortable feel. The staff is also very helpful and friendly, making the experience even more enjoyable. One thing that made it even more memorable was the complimentary shuttle bus that was ready to take you directly to Padalarang Station. Very convenient, especially for those who take the Whoosh train. As soon as I got off the escalator, I was immediately greeted by Mr. Dodi who was on standby to pick me up. Thank you very much, Mr. Dodi! The service was sincere and made the trip much more comfortable. As for breakfast, the selection was quite complete, although in terms of taste there is still room for improvement. Overall, Mason Pine is highly recommended for families with small children. I think I will come back again and next time I want to try a different room type.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. Puti J., Thank you so much for your detailed and helpful review of your family's stay at Mason Pine Hotel. We are delighted to hear that your little ones enjoyed the various children's activities we provided, as well as the comfort of the rooms and the wonderful atmosphere of the hotel. We would like to convey your appreciation for the service of our team, especially Dodi's team, as a sincere thank you. Thank you also for your feedback regarding the variety and taste of the breakfast; this is something we will take into consideration for future improvements. We hope to welcome you and your family back again to try other room types and create similar memorable experiences. Sincerely, The Mason Pine Hotel Team
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Number of reviews per page
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Bedroom 4 Mason Pine Hotel Bandung

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 4,106 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Mason Pine Hotel Bandung
All
Family Friendly (264)
Ambiance (222)
Hotel Area (217)
Staff Friendliness (210)
Bedroom (201)
Surroundings (188)
Bathroom (188)
Activity Option (183)
Room Space (183)
Variety (168)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mason Pine Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Nadyla T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Oh my, everything is the best, really really love you Mason Pine
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Accommodation's Reply
06 May 2026
Dear Ms. Nadila T., We are delighted to hear that you had a wonderful experience at Mason Pine Hotel. Your compliments are a great motivation for our entire team to continue providing the best service. We hope to welcome you back again in the future for another memorable stay. Sincerely, The Mason Pine Hotel Team
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Ellen K. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Satisfactory. Have stayed here many times.
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Accommodation's Reply
06 May 2026
Dear Ellen, We are delighted to hear that each of your stays has been a pleasant experience. Your support and loyalty mean a great deal to us and motivate us to consistently maintain the quality of our service. We look forward to welcoming you back again. Sincerely, The Mason Pine Hotel Team
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Esti I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Satisfying with the overall facilities and service, coincidentally assisted by Ms. Lili, okay.
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Accommodation's Reply
06 May 2026
Dear Esti, We are truly delighted to hear that you enjoyed our hotel facilities and services. We especially appreciate your compliments regarding our staff member Lily, and we will convey our sincere gratitude to her for her dedicated efforts to provide the best service. We look forward to your continued stay with us. Thank you. The Staff of Mason Pine Hotel
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank you Mason Pine team for the birthday treat.. We were very satisfied staying here 😊
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Accommodation's Reply
06 May 2026
Dear Ms./Mrs. R*i, We are delighted to have been a part of your special birthday celebration and are glad to know that the birthday meal we prepared was a wonderful experience during your stay. Your satisfaction is our greatest joy. Thank you for trusting Mason Pine Hotel. We hope to welcome you back again on other special occasions. Sincerely, The Mason Pine Hotel Team
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Dewi Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice stay, superb staff, complimentary coffee in the lobby, a lot of activities for kids
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Accommodation's Reply
06 May 2026
Dear Ibu Dewi Y., We are delighted to know that you enjoyed your stay, especially our staff service, complimentary coffee in the lobby, and the variety of activities for kids. Your feedback is truly appreciated and encourages us to continue delivering a pleasant experience for our guests. We look forward to welcoming you back for another enjoyable stay. Regards, Mason Pine Hotel Team
U***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Had an amazing stay here! Definitely will come back
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Accommodation's Reply
06 May 2026
Dear Valued Guest, We are truly delighted to know that you had an amazing stay with us. Your kind words mean a lot to our team, and we are glad to hear that you plan to return. We look forward to welcoming you back for another memorable experience at Mason Pine Hotel. Regards, Mason Pine Hotel Team
Mohamad D. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Please keep up the good service, everything is really good.
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Accommodation's Reply
06 May 2026
Dear Mohammad D. F., We are truly delighted to hear that you were satisfied with our hotel service. Your compliments serve as a driving force for all our team members to strive even harder to maintain and improve the quality of our service. We look forward to your continued visit to Mason Pine Hotel and enjoying another satisfying stay. Thank you. Sincerely, The Mason Pine Hotel Team
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Adi m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good experience and very recommended for family
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Accommodation's Reply
06 May 2026
Dear Pa Adi M., We are delighted to know that you had a good experience and would recommend our hotel for families. Your feedback is truly appreciated and motivates us to continue delivering enjoyable stays for all our guests. We look forward to welcoming you and your family back in the future. Regards, Mason Pine Hotel Team
yenita a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable. Although it's far from Bandung, the hotel itself offers plenty of amenities, so you won't get bored just hanging around. The children's pool is also equipped with warm water. For adults, there's also family karaoke, billiards, and a sports center.
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Accommodation's Reply
01 May 2026
Dear Ms. Yenita A., We are delighted to hear that you enjoyed your stay with us and took advantage of the amenities we provided, from our heated children's pool to family-friendly activities such as karaoke, billiards, and our sports center. We are committed to providing a pleasant stay experience, ensuring that all guests can enjoy their time within the hotel grounds. Thank you for choosing Mason Pine Hotel. We look forward to welcoming you and your family back to our hotel in the future. Sincerely, The Mason Pine Hotel Team
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Bayu F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
One of the best hotel destinations in Bandung!
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Accommodation's Reply
01 May 2026
Dear Mr. Bayu F., Thank you so much for your wonderful review and for considering Mason Pine Hotel as one of the best hotel destinations in Bandung. We are truly honored by your kind words and delighted to know that your experience with us left such a positive impression. Your appreciation means a lot to our team and motivates us to continue providing exceptional hospitality and memorable stays for all our guests. We sincerely look forward to welcoming you back for another remarkable experience at Mason Pine Hotel. Regards, Mason Pine Hotel Team
J***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is really nice, located close to Whoosh and the golf course. It's perfect for a staycation.
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Accommodation's Reply
01 May 2026
Dear J*r, We are delighted to hear that you were impressed with the quality of our hotel and its excellent location, close to the Whoosh shuttle and golf course, making it a great choice for a short getaway. We are committed to providing comfort and easy access so that our guests have a pleasant stay. Thank you for your trust in Mason Pine Hotel. We hope to welcome you back for a similar enjoyable stay in the future. Sincerely, The Mason Pine Hotel Team
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Dea N. A. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
My second experience was, as always, impressive. One of my favorite hotels in Bandung.
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Accommodation's Reply
01 May 2026
Dear Ms./Mrs. Dia N.A.M., Thank you for your trust and loyalty in choosing Mason Pine Hotel as your accommodation. We are delighted to hear that your second experience was once again excellent, making Mason Pine Hotel one of our favorite hotels in Bandung. Reviews like this are a great inspiration to our entire team to maintain the quality of our service and provide the best possible experience for every guest. We hope to welcome you again on your next stay and hope to have an equally impressive, or perhaps even better, experience. Sincerely, The Mason Pine Hotel Team
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Boy P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very impressive experience, birthday decoration request was very good, very friendly service.
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Accommodation's Reply
01 May 2026
Dear Mr. Boy P., Thank you for sharing your wonderful review of your stay at Mason Pine Hotel. We are delighted to hear that your special birthday celebration was memorable, especially with the personalized decorations and friendly service from our team. It was an honor to be a part of your special guest's celebration, and we are pleased to have contributed to creating a memorable experience. Thank you for trusting Mason Pine Hotel. We hope to welcome you and your family back again for future special occasions. Sincerely, The Mason Pine Hotel Team
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N***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I went by Whoosh and booked a pick-up in Padalarang. The driver was on standby, and the car was comfortable. Welcome drinks were available, both hot and cold. Mason Pine really pampers kids, with indoor and outdoor playgrounds, a dedicated kiddie pool, and other kids' activities, plus a lifeguard. The staff is friendly and helpful. For photos, the receptionist's information depends on the vendor's availability, but I got a voucher yesterday and was quite satisfied with the results. Breakfast was great, with gelato available too. The room was quiet and comfortable. On weekends, there are horse-drawn carriages and other attractions. It's perfect for kids and families. Continued success for Mason Pine and its entire staff.
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Accommodation's Reply
01 May 2026
Dear Valued Guest, We are delighted that you enjoyed your stay at Mason Pine Hotel. Thank you so much for your compliments on the warm welcome, convenient location, and family-friendly facilities. We are pleased to know that the playground, children's activities, children's pool, and attentive service made your family's time safe, comfortable, and enjoyable. We are also honored that you appreciated our friendly staff, comfortable rooms, varied breakfast menu, and special experiences such as photo vouchers and weekend activities. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide the best service to all our guests. Thank you for your kind words and support. We look forward to welcoming you back again. Wishing you a wonderful holiday at Mason Pine Hotel. The Mason Pine Hotel Staff
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e***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
My family and I had our first experience at Mason Pine. Everything was quite good, including the delicious food. The rooms were comfortable, and check-in was quick.
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Accommodation's Reply
01 May 2026
Dear E*n, We are delighted to hear that your first stay was so enjoyable. From the comfortable rooms and delicious food to the quick and easy check-in process, providing comfortable and memorable stays for the whole family is always our priority. Thank you for sharing your positive review. We hope this first stay is the beginning of many more memorable experiences at Mason Pine Hotel. Sincerely, The Mason Pine Hotel Team
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R***n
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
We stayed at Mason Pine Hotel Bandung and found the location to be very good, with easy access to nearby areas. The hotel offers complete facilities and a variety of activities, which can be enjoyable for many types of travelers. However, for us traveling with a baby under one year old, the hotel was less suitable. The room was not well soundproofed, and it could get quite noisy, which made it difficult for our baby to rest comfortably. Additionally, we were assigned a connecting room despite having requested a non-connecting one, which added to the noise concern. Overall, while the hotel has great facilities and a convenient location, it may not be the best choice for families with very young babies who need a quieter environment.
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Accommodation's Reply
01 May 2026
Dear Mr./Mrs. R***n, Thank you for taking the time to share your detailed feedback regarding your recent stay at Mason Pine Hotel. We truly appreciate your kind words about our convenient location, complete facilities, and variety of activities. It is always encouraging to know that many aspects of our hotel were enjoyable during your visit. At the same time, we sincerely regret to learn that your experience was less comfortable when it came to the room environment for your baby. We understand how important a quiet and restful atmosphere is, especially for families traveling with very young children. Please accept our apologies for not fully meeting your request for a non-connecting room and for the inconvenience caused by the noise concerns. Your feedback is very valuable to us, and we will certainly share this with our team for further evaluation to improve room allocation accuracy and guest comfort. We genuinely appreciate your honest input, as it helps us enhance our service for families with specific needs. Thank you once again for staying with us. We hope to have the opportunity to welcome you and your family back in the future with a more comfortable and seamless experience. Regards, Mason Pine Hotel Team
senny r.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Mason Pine Hotel is a great choice for a family staycation in West Bandung, especially if you are looking for comfort and complete facilities. The hotel is well known for its family-friendly atmosphere, with swimming pools, kids’ play areas, spacious rooms, and friendly staff. Its location near Padalarang and the Whoosh station makes it convenient for a relaxing getaway or short transit stay. The main downside is that it is farther from central Bandung, so it may not be the best option for city sightseeing. Prices can also be higher on weekends. Overall, it is highly recommended for families and travelers who want to enjoy a peaceful resort-style stay.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Mrs. Senny R, Thank you for your thoughtful and detailed review of Mason Pine Hotel. We are delighted to know that you found our hotel to be a great choice for a family staycation, and that you enjoyed the comfort, facilities, and family-friendly atmosphere we strive to provide. Your kind remarks about our spacious rooms, amenities, and friendly staff are truly appreciated. We also value your feedback regarding our location and pricing, and we understand that different travel preferences may vary. We are glad to know that our proximity to Padalarang and the Whoosh station added convenience to your stay. Thank you for your recommendation. We look forward to welcoming you and your family back for another relaxing and enjoyable experience. Regards, Mason Pine Hotel Team
Ardhana P. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, delicious and varied breakfast, clean rooms
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Accommodation's Reply
24 Apr 2026
Dear Ardana P.W., Thank you for leaving such a valuable review. We are delighted to hear that you were satisfied with the friendly staff, diverse breakfast menu, and room cleanliness at Mason Pine Hotel. Thanks to your positive feedback, we will continue to strive to provide even higher quality service and facilities. We look forward to seeing you again at Mason Pine Hotel. Thank you. The Mason Pine Hotel Staff
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, the swimming pool and children's play area are complete, the rooms are spacious and comfortable.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. D*i, Thank you for your review. We are delighted to hear that you enjoyed the pool and children's play area and felt comfortable in your spacious room during your stay at Mason Pine Hotel. Your compliments motivate us to continue providing the best possible experience for all our guests. We look forward to welcoming you and your family back again. Sincerely, The Mason Pine Hotel Team
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Puti J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Just had a staycation at Mason Pine with my little one (5 years old), and one night seemed like not enough because there are so many children's activities here, from the children's pool to the water park which immediately became my child's favorite. As for the rooms, even the most standard type has a premium and comfortable feel. The staff is also very helpful and friendly, making the experience even more enjoyable. One thing that made it even more memorable was the complimentary shuttle bus that was ready to take you directly to Padalarang Station. Very convenient, especially for those who take the Whoosh train. As soon as I got off the escalator, I was immediately greeted by Mr. Dodi who was on standby to pick me up. Thank you very much, Mr. Dodi! The service was sincere and made the trip much more comfortable. As for breakfast, the selection was quite complete, although in terms of taste there is still room for improvement. Overall, Mason Pine is highly recommended for families with small children. I think I will come back again and next time I want to try a different room type.
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Accommodation's Reply
24 Apr 2026
Dear Mr./Ms. Puti J., Thank you so much for your detailed and helpful review of your family's stay at Mason Pine Hotel. We are delighted to hear that your little ones enjoyed the various children's activities we provided, as well as the comfort of the rooms and the wonderful atmosphere of the hotel. We would like to convey your appreciation for the service of our team, especially Dodi's team, as a sincere thank you. Thank you also for your feedback regarding the variety and taste of the breakfast; this is something we will take into consideration for future improvements. We hope to welcome you and your family back again to try other room types and create similar memorable experiences. Sincerely, The Mason Pine Hotel Team
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