MaxOneHotels.com @ Resort Makassar

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8.5
/10
Very Good
7,970 reviews

What Guests Say About Their Stay

Surya S. P. H.

10.0
/ 10
This is a really great hotel... every time I go to Makassar, I always stay here. You could say this is a VIP customer, haha
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I***l

9.4
/ 10
My first impressions of staying here were very pleasant. The staff were friendly, the rooms comfortable, the restaurant had a wide selection of menu options, and the access to the city center was quite quick. A plus was the outdoor play area for children.
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M***h

8.5
/ 10
The hotel is excellent, kids-friendly. The breakfast is varied and delicious. The location is also close to shopping centers. Overall, the best Maxone Hotel.
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Andi H.

10.0
/ 10
I've stayed here several times and have never been disappointed, always satisfied. It's perfect for families; bringing the kids is a real treat.
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Rubiah L.

8.5
/ 10
Thank God. There are plenty of play facilities for the kids: a spacious yard for tag, a swimming pool with a slide, sandpits, and coloring, among others. So, the kids really enjoy it and feel at home.
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In the Area
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Jalan Taman Makam Pahlawan No 02-05, Panakkukang, Makassar, Sulawesi Selatan, Indonesia, 90233

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named MaxOneHotels.com @ Resort Delia – Makassar MaxOneHotels.com @ Resort Makassar is a hotel is located at Panakkukang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around MaxOneHotels.com @ Resort Makassar

Jalan Taman Makam Pahlawan No 02-05, Panakkukang, Makassar, Sulawesi Selatan, Indonesia, 90233
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Lobby MaxOneHotels.com @ Resort Makassar
Lobby 2 MaxOneHotels.com @ Resort Makassar

Discover More About MaxOneHotels.com @ Resort Makassar

Welcome to MaxOneHotels.com @ Resort Makassar, your ideal destination for a memorable stay in the vibrant heart of Sulawesi Selatan, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, MaxOneHotels.com @ Resort Makassar is designed to be your home away from home, providing a relaxing retreat amidst the city's dynamic energy.

MaxOneHotels.com @ Resort Makassar Location

MaxOneHotels.com @ Resort Makassar is conveniently situated in the bustling Panakkukang district, a prime area known for its accessibility and vibrant atmosphere. Located at Jalan Taman Makam Pahlawan No 02-05, Panakkukang, Makassar, Sulawesi Selatan, Indonesia, 90233, our resort offers a tranquil escape while remaining just a short drive from the city center, approximately 5 kilometers away. This strategic position ensures you are never too far from the pulse of Makassar, yet can retreat to a peaceful environment after a day of exploration or business. The area is well-connected, with major transportation routes easily accessible, making it simple to navigate the city and its surroundings. The atmosphere around MaxOneHotels.com @ Resort Makassar is one of lively urban charm, with a good mix of local eateries, shopping centers, and cultural points of interest within easy reach. It's an ideal base for those who wish to experience the authentic local life while enjoying the comforts of a modern resort.

MaxOneHotels.com @ Resort Makassar Facilities & Services

Facilities for guests at MaxOneHotels.com @ Resort Makassar are thoughtfully curated to enhance your stay. We offer a comprehensive range of amenities designed for both relaxation and productivity.

  • A refreshing outdoor swimming pool, perfect for a leisurely dip or unwinding under the sun. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center to keep up with your workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge for all guests.
  • Complimentary Wi-Fi access throughout the resort, ensuring you stay connected at all times.
  • A dedicated business center with printing and fax services, available from 8:00 AM to 5:00 PM. Fees apply for printing services.
  • On-site parking is available and free of charge for all guests.
  • A children's play area, providing a fun and safe space for younger guests to enjoy.
  • Room service is available from 7:00 AM to 10:00 PM, offering a selection of delicious meals delivered directly to your room.
  • Concierge services to assist with tour bookings, transportation arrangements, and local recommendations.

MaxOneHotels.com @ Resort Makassar Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of MaxOneHotels.com @ Resort Makassar range from comfortable standard rooms to spacious suites, each offering a unique experience.

  • Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and do not feature a bathtub.
  • Superior Room: Offering a comfortable stay with modern amenities. Available with City View or Garden View, these rooms are non-smoking and do not include a bathtub.
  • Family Room: Ideal for families traveling together, these rooms provide ample space and comfort. Available with Garden View, non-smoking, and without a bathtub.
  • Suite: For those seeking extra luxury, our suites offer enhanced space and amenities. Available with City View, non-smoking, and some suites feature a bathtub.

Please note that all rooms are designated as non-smoking. We do not currently offer pet-friendly rooms.

MaxOneHotels.com @ Resort Makassar Dining & Restaurants

Savor a delightful culinary journey at MaxOneHotels.com @ Resort Makassar, where our dining venues offer a taste of local and international flavors. Our on-site restaurant, "Aroma Cafe," is the heart of our culinary offerings.

  • Aroma Cafe: Open daily from 6:30 AM to 10:00 PM, Aroma Cafe serves a delectable breakfast buffet featuring a wide array of local and Western dishes. For lunch and dinner, guests can enjoy an à la carte menu with Indonesian specialties and international favorites. Estimated price per person for lunch or dinner is around PHP 500.
  • Lobby Lounge: A cozy spot to relax with a cup of coffee or enjoy light snacks and beverages. Open from 9:00 AM to 9:00 PM.

We focus on providing fresh, high-quality ingredients to create memorable dining experiences for our guests.

MaxOneHotels.com @ Resort Makassar Nearby Attractions and Activities

MaxOneHotels.com @ Resort Makassar is ideally located to explore the rich culture and vibrant attractions of Makassar and its surroundings. Immerse yourself in the local charm and discover the beauty of South Sulawesi.

  • Fort Rotterdam: A historic Dutch fort dating back to the 17th century, offering a glimpse into Makassar's colonial past and maritime history.
  • Paotere Harbour: Experience the bustling atmosphere of this traditional fishing harbor, where you can see Bugis schooners and witness the daily life of local fishermen.
  • Trans Studio Makassar: One of the largest indoor theme parks in Southeast Asia, offering thrilling rides and entertainment for all ages.
  • Bantimurung National Park: Known as the "Kingdom of Butterflies," this park is famous for its stunning waterfalls, diverse flora, and numerous butterfly species.
  • Museum Negeri La Galigo: Located within the Fort Rotterdam complex, this museum houses a significant collection of artifacts showcasing the history and culture of South Sulawesi.

If you are looking for other activities around MaxOneHotels.com @ Resort Makassar, check out the best deals on Traveloka: Recommended activities in Makassar!

How to Get to MaxOneHotels.com @ Resort Makassar from the Airport

Getting to MaxOneHotels.com @ Resort Makassar from Sultan Hasanuddin International Airport (UPG) is straightforward, with several convenient options available to suit your preferences and budget. We aim to make your arrival as smooth as possible, ensuring a stress-free start to your stay.

  • Hotel Private Airport Transfer: For the utmost convenience and comfort, you can arrange for the MaxOneHotels.com @ Resort Makassar airport transfer service directly through the hotel. This service offers a seamless journey from the airport terminal to our doorstep. The estimated cost for this private transfer is around PHP 800 to PHP 1,200, depending on the vehicle type. You can book this service in advance by contacting the hotel directly.
  • Taxi: Metered taxis are readily available at Sultan Hasanuddin International Airport. The journey to MaxOneHotels.com @ Resort Makassar typically takes about 45 minutes to an hour, depending on traffic conditions. The estimated taxi fare ranges from PHP 300 to PHP 500. Ensure the meter is used for a fair price.
  • Ride-hailing Service: You can also use a ride-hailing service, which can be booked via their respective mobile applications upon arrival at the airport. This is often a cost-effective and convenient option. The estimated cost is comparable to metered taxis, ranging from PHP 300 to PHP 500.
  • Public Transportation: For a more local experience and a budget-friendly option, you can take a Damri bus from the airport towards the city center and then transfer to a local angkot (minibus) that passes near the hotel. This option requires more navigation and may take longer, with an estimated total cost of under PHP 100.

We recommend pre-booking the airport transfer services for a hassle-free experience. MaxOneHotels.com @ Resort Makassar airport transfer is designed for your comfort.

Summary of Why You Should Choose to Stay at MaxOneHotels.com @ Resort Makassar

Choosing MaxOneHotels.com @ Resort Makassar for your next getaway or business trip guarantees a delightful and convenient experience. Our commitment to guest satisfaction is evident in every aspect of our service, from our prime location to our comfortable accommodations and excellent facilities.

  • Prime Location: Situated in the accessible Panakkukang district, offering easy access to key attractions, business hubs, and entertainment options.
  • Comfortable Accommodations: A range of well-appointed rooms and suites designed for relaxation and a good night's sleep. Check for Room availability at MaxOneHotels.com @ Resort Makassar to find your perfect stay.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, business services, and complimentary Wi-Fi.
  • Warm Hospitality: Our dedicated staff are always ready to assist you, ensuring a welcoming and memorable stay.
  • Value for Money: Offering competitive rates and great value for the services and amenities provided.

Room rates at MaxOneHotels.com @ Resort Makassar start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ready to experience the best of Makassar? Booking MaxOneHotels.com @ Resort Makassar is easy and convenient through Traveloka. Explore more options and secure your ideal stay today.

Book budget hotels in Sulawesi Selatan and discover the charm of this beautiful region.

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All facilities in MaxOneHotels.com @ Resort Makassar

Bar, Cafe and Lounge MaxOneHotels.com @ Resort Makassar
Bar, Cafe and Lounge
Swimming Pool MaxOneHotels.com @ Resort Makassar
Swimming Pool
Entertainment Facility MaxOneHotels.com @ Resort Makassar
Entertainment Facility
Fitness Center MaxOneHotels.com @ Resort Makassar
Fitness Center
Functional Hall MaxOneHotels.com @ Resort Makassar
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Children play area
  • Entertainment for adults
  • Entertainment for children
  • Garden
  • Outdoor pool
  • Picnic area
  • Pool sun loungers
  • Waterslide

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference room
  • Business facilities
  • Meeting facilities
  • Projector
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Billiard
  • Pool or Snooker

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Nearby Facilities

  • ATM/Banking

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in MaxOneHotels.com @ Resort Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with debit card or cash to cover deposits and incidentals. Special requests may depend on hotel's availability at check-in and may cost extra fees. Special request availability is not guaranteed. Hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Resort Makassar
155
Number of floors in MaxOneHotels.com @ Resort Makassar
3
Another facilities in MaxOneHotels.com @ Resort Makassar
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in MaxOneHotels.com @ Resort Makassar

What are available facilities at MaxOneHotels.com @ Resort Makassar?
There are top facilites at MaxOneHotels.com @ Resort Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at MaxOneHotels.com @ Resort Makassar?
The standard check-in time at MaxOneHotels.com @ Resort Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does MaxOneHotels.com @ Resort Makassar provide breakfast?
Yes, MaxOneHotels.com @ Resort Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of MaxOneHotels.com @ Resort Makassar?
MaxOneHotels.com @ Resort Makassar is a 4.0-star hotel.
How many floors does MaxOneHotels.com @ Resort Makassar have?
MaxOneHotels.com @ Resort Makassar has 3 floors.
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More Reviews from Other Guests in MaxOneHotels.com @ Resort Makassar

8.6
Very Good
From 7,965 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about MaxOneHotels.com @ Resort Makassar
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Ambiance (161)
Bedroom (156)
Staff Friendliness (151)
Family Friendly (143)
Hotel Area (143)
Variety (132)
Bathroom (131)
Taste (130)
Surroundings (128)
Distance to City Center (124)
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Traveler Reviews MaxOneHotels.com @ Resort Makassar

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The room wasn't soundproof, especially since it seemed to be a family-friendly space. There were a lot of children staying there, so noise was audible, especially when they played in the hallway. Otherwise, it was fine.
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Indah
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
kids friendly, area hotel bersih
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Surya S. P. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This is a really great hotel... every time I go to Makassar, I always stay here. You could say this is a VIP customer, haha
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
My son enjoyed his vacation here, and God willing, he'll come back again. It's absolutely fantastic.
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Accommodation's Reply
19 Sep 2026
Dear Mr. G*t, Maxone Hotel & Resort Makassar would like to inform you briefly that we would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Diah A. L.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is comfortable and has adequate facilities. The food is delicious and the staff are friendly.
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Accommodation's Reply
19 Sep 2026
Dear Ms./Mrs. Diah A. L., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
My stay was fine throughout. However, the sheets and pillowcases in my room looked like they hadn't been changed. They were a bit shabby. The WhatsApp response was very slow.
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Accommodation's Reply
20 Sep 2026
Dear Mr./Ms. D*a, This is a humble message from Maxone Hotel & Resort Makassar. We apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use this to improve our services in the future and provide you with an even better stay. We hope to have the best possible experience for you on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager
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Diah A. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly and the food is delicious, the location is also strategic.
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Accommodation's Reply
19 Sep 2026
Dear Ms./Mrs. Diah A. L., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Sainal s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is nice and friendly.
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Accommodation's Reply
19 Sep 2026
Dear Ms./Mrs. Sainal S. from Maxone Hotel & Resort Makassar, Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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I***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff are friendly, the breakfast is delicious even though the choices are still not very varied.
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Accommodation's Reply
19 Sep 2026
Dear Mr. I*r., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Dga P. P.
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10.0
/10
Reviewed 3 week(s) ago
It's fun, there's a cafeteria, there are massage chair facilities.
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Accommodation's Reply
03 Sep 2026
Dear Mr./Ms. Dga P. P., Maxone Makassar Hotel & Resort extends its warmest greetings and thanks you for your kind feedback on your experience at our hotel! We are delighted to know that you are satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Ros Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A very family favorite hotel
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Accommodation's Reply
03 Sep 2026
Dear Ms./Mrs. Ros Y., Maxone Hotel & Resort Makassar would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Ros Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Every time I go to Makassar, I always stay at MaxOne with my family.
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Accommodation's Reply
03 Sep 2026
Dear Ms./Mrs. Ros Y., Maxone Hotel & Resort Makassar would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, perfect room cleanliness, spacious, comfortable room.
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Accommodation's Reply
04 Sep 2026
Dear Mr./Ms. E*a. This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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U***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great stay here, I would do it again.
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Accommodation's Reply
30 Aug 2026
Dear Mr./Ms. U*y, Greetings from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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I***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
My first impressions of staying here were very pleasant. The staff were friendly, the rooms comfortable, the restaurant had a wide selection of menu options, and the access to the city center was quite quick. A plus was the outdoor play area for children.
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Accommodation's Reply
30 Aug 2026
Dear Mr./Ms. I*l, Maxone Makassar Hotel & Resort extends its warmest greetings. Thank you so much for your positive feedback regarding your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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Arizal P.
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8.5
/10
Reviewed 7 week(s) ago
Parking jam, no one to take care of it.
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Accommodation's Reply
11 Aug 2026
Dear Mr./Ms. Arisal P., This is a humble message from Max One Hotel & Resort Makassar. We apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use them to improve our services in the future and provide you with an even better stay. We hope to have the best experience for you on your next visit and thank you for your continued trust in Max One Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
The hotel is quiet, with a nice lobby interior. The receptionist's JRO/help desk is okay. It's just a shame that the service in the rooms and restaurant is limited; the 3S needs to be improved. Thank you.
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Accommodation's Reply
09 Aug 2026
Dear Mr. G*t, Maxone Hotel & Resort Makassar would like to inform you that we apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. These will help us improve our services in the future to provide you with a better experience during your next stay at Maxone Hotel & Resort Makassar. We hope to offer you even better service on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager
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I***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Stayed here for 3 days and it was pleasant, the hotel was clean and the service was satisfactory.
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Accommodation's Reply
04 Aug 2026
Dear Ms./Mrs. I*s, From Maxone Hotel & Resort Makassar: Thank you so much for your wonderful review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
This is my first time staying at this hotel. I initially searched for hotels through an app, and coincidentally, I was planning to stay there to take my child on vacation. After looking at the photos and comments from previous guests, I finally chose this hotel. When I entered the room, I was surprised there were no drinks in the room, but there were glasses, coffee, and tea, and there was no telephone to connect to the front desk either. This was my first time in a hotel like this. But there was a dispenser in front of my room. Oh, now I understand, maybe the hotel is reducing plastic waste. And to contact the front desk and the restaurant, you only need to scan the barcode. There is a children's playground, a nice swimming pool, a clean room, and it makes for great photos. Alhamdulillah, my child and I were happy.
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. M*a, Maxone Hotel & Resort Makassar would like to inform you briefly that we would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager
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E***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 8 week(s) ago
I read the good reviews, but when I got there, I kind of regretted choosing this place. The food wasn't very tasty and there wasn't much variety. The bedroom wasn't very clean. The swimming pool didn't feel like it was in a hotel; it was very muddy, and I was really scared of falling in. A 4-star hotel, but it felt like a 3-star hotel. I kept checking my phone to see if it was really a 4-star hotel. It turned out to be a 4-star hotel, but I'm sorry, it's far from it.
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Accommodation's Reply
02 Aug 2026
Dear Mr./Ms. E*a, Maxone Hotel & Resort Makassar would like to inform you that we apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use this to improve our services in the future and provide you with a better guest experience. We hope to have even better service for your next stay and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager
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