E***a

8.3

/10

Reviewed 4 day(s) ago

I read the good reviews, but when I got there, I kind of regretted choosing this place. The food wasn't very tasty and there wasn't much variety. The bedroom wasn't very clean. The swimming pool didn't feel like it was in a hotel; it was very muddy, and I was really scared of falling in. A 4-star hotel, but it felt like a 3-star hotel. I kept checking my phone to see if it was really a 4-star hotel. It turned out to be a 4-star hotel, but I'm sorry, it's far from it.

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Accommodation's Reply

02 Aug 2026

Dear Mr./Ms. E*a, Maxone Hotel & Resort Makassar would like to inform you that we apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use this to improve our services in the future and provide you with a better guest experience. We hope to have even better service for your next stay and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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Verified Traveler

Staycation

8.5

/10

Reviewed 2 week(s) ago

The place is cool, lots of trees, suitable for morning walks.

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Warm greetings from Maxone Hotel & Resort Makassar. Thank you so much for your positive review of your stay at our hotel! We are delighted that you were satisfied with our facilities and services. We will continue to strive to provide the best possible experience. Sincerely, M. Yusuf Sandy, General Manager

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Arlinda H.

Staycation

8.5

/10

Reviewed 2 week(s) ago

A comfortable hotel. Close to everything. Plenty of outdoor space, so it doesn't feel cramped.

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Accommodation's Reply

26 Jul 2026

Dear Ms./Mrs. Arlinda H., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Fika F.

10.0

/10

Reviewed 2 week(s) ago

Highly recommended, very kids-friendly ❤️

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Accommodation's Reply

26 Jul 2026

Dear Ms. Fika F., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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B***s

10.0

/10

Reviewed 3 week(s) ago

Very good. The place is quiet, the service is good.

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1 people find it helpful

Accommodation's Reply

26 Jul 2026

Dear Ms./Mrs. B*s, From Maxone Hotel & Resort Makassar: Thank you so much for your wonderful review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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M***h

8.5

/10

Reviewed 3 week(s) ago

The hotel is excellent, kids-friendly. The breakfast is varied and delicious. The location is also close to shopping centers. Overall, the best Maxone Hotel.

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Accommodation's Reply

14 Jul 2026

Dear Mr. M*h., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Zaitun I.

Medical

9.7

/10

Reviewed 3 week(s) ago

Not bad for a few tiring days.

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Accommodation's Reply

14 Jul 2026

Dear Ms. Zaitun I., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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p***i

Staycation

6.3

/10

Reviewed 3 week(s) ago

We strongly recommend not staying here during a family vacation. The check-in process was slow, and the room wasn't ready yet. There was a lot of dust under the table. Room amenities were also minimal, with no wardrobe or hairdryer. Towels were changed every two days. Breakfast was okay, with plenty of choice, and the restaurant was spacious.

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Accommodation's Reply

14 Jul 2026

Dear Mr./Ms. p*i, This is a message from Maxzone Hotel & Resort Makassar. We apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use this to improve our services in the future and provide you with an even better stay experience. We hope to have the best possible experience for you on your next visit. Thank you for your continued trust in Maxzone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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Andi H.

Staycation

10.0

/10

Reviewed 4 week(s) ago

I've stayed here several times and have never been disappointed, always satisfied. It's perfect for families; bringing the kids is a real treat.

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Accommodation's Reply

11 Jul 2026

Dear Mr./Mrs. Andy H., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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U***t

8.8

/10

Reviewed 4 week(s) ago

The yard is spacious and the parking area is also spacious.

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Accommodation's Reply

11 Jul 2026

Dear Mr. U*t, Maxone Hotel & Resort Makassar would like to inform you briefly that we would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Sari I.

9.4

/10

Reviewed 5 week(s) ago

A hotel suitable for children's holidays.

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Accommodation's Reply

11 Jul 2026

Dear Ms./Mrs. Sari I., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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D***n

Staycation

8.4

/10

Reviewed 5 week(s) ago

Check-in was slow. It was already 2:00 p.m., but the room wasn't available. We had submitted our ID cards to customer service at 12:30 p.m. We were given a room at 2:20 a.m., even with a strong complaint.

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Accommodation's Reply

11 Jul 2026

Dear Mr./Ms. Dan, This is a humble message from Maxone Hotel & Resort Makassar. We apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use them to improve our services in the future and provide you with an even better stay. We hope that on your next visit, we will be able to offer you even better service. Thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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Nur A. T.

9.7

/10

Reviewed 5 week(s) ago

good and comfortable, thank you

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Accommodation's Reply

11 Jul 2026

Dear Ms./Mrs. Noor A.T., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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K***a

10.0

/10

Reviewed 5 week(s) ago

Friendly, complete facilities, pleasant to stay here.

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Accommodation's Reply

11 Jul 2026

Dear Mr./Ms. ke*a, Sincerely yours from Maxone Hotel & Resort Makassar. Thank you so much for your review of your experience at our hotel! We are delighted that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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K***a

9.4

/10

Reviewed 5 week(s) ago

This is the first time I've had a toilet like that. I haven't tried the food, but it looks delicious.

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Accommodation's Reply

11 Jul 2026

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R***n

Leisure

8.1

/10

Reviewed 5 week(s) ago

The room AC is not cold enough. I reported it the second day and it was not responded to. The balcony area is not maintained, dirty. The breakfast menu is not appetizing. Thank you, I hope you will pay more attention in the future.

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Accommodation's Reply

11 Jul 2026

Dear Mr./Mrs. R*n, Maxone Hotel & Resort Makassar respectfully informs you that we apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use this to improve our services in the future and provide you with an even better stay. We hope to have the best possible experience for you on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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Mustika S.

Staycation

9.7

/10

Reviewed 6 week(s) ago

For a hotel of this price, it's pretty good! The breakfast is also delicious... the room is comfortable.

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Accommodation's Reply

11 Jul 2026

Dear Ms. Mustika S., from Maxone Hotel & Resort Makassar, Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Ahmadarif

Leisure

10.0

/10

Reviewed 6 week(s) ago

Highly recommended for families

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Accommodation's Reply

11 Jul 2026

Dear Ms. Ahmadarif, From Maxone Hotel & Resort Makassar: Thank you so much for your wonderful review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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A***f

10.0

/10

Reviewed 7 week(s) ago

The hotel is clean, comfortable, the staff are all friendly and the food is delicious.

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Accommodation's Reply

11 Jul 2026

Dear Mr./Ms. A*f, Maxone Makassar Hotel & Resort would like to express our deepest gratitude for your positive feedback regarding your experience at our hotel! We are delighted that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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f***i

Leisure

8.5

/10

Reviewed 7 week(s) ago

Clean, fragrant room, really clean bathroom, I like it, that's the most important thing 🥰

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Accommodation's Reply

11 Jul 2026

Dear Mr./Ms. f*i, Sincerely yours from Maxone Hotel & Resort Makassar. Thank you so much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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MaxOneHotels.com @ Resort Makassar

Overall Ratings & Reviews MaxOneHotels.com @ Resort Makassar

8.7

8.7

8.4

8.6

8.6

Traveler Reviews MaxOneHotels.com @ Resort Makassar