What do past guests say about Mercure Makassar Nexa Pettarani?

Mercure Makassar Nexa Pettarani is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Makassar Nexa Pettarani

Name: Mercure Makassar Nexa Pettarani
Address: Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222, Rappocini, Sulawesi Selatan, 90222, Indonesia
Rating: 8.6

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8.6

/10

Very Good

2,063 reviews

What Guests Say About Their Stay

a***g

10.0

/ 10

The check-in and check-out process was very fast, even the room was upgraded from standard to deluxe type and the staff were very friendly, the room was very clean and the room was very spacious, the breakfast was varied and delicious.

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N***l

10.0

/ 10

It will be a place I stay frequently, as it's comfortable, clean, and centrally located. The breakfast options are varied, and I'm very satisfied with the menu.

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H***I

10.0

/ 10

Very friendly staff, adequate facilities, close to activity centers, strategic location.

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d***a

10.0

/ 10

Strategically located at the end of Jalan Arteri Andi Pangerang Pettarani, it's easily accessible from anywhere. It's located at the end of the elevated toll road, just 15 minutes from Sultan Hasanuddin International Airport. A fully equipped 4-star hotel. Recommended for those looking to spend a weekend. Perfect for large events. There's a coffee shop and swimming pool. The service is very friendly.

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Retno F.

10.0

/ 10

fun family friendly, friendly staff

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In the Area

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Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

This accommodation offers:

Swimming pool

Laundry service

Parking

Express check-out

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Mercure Makassar Nexa Pettarani is a 4-star hotels that has been welcoming guests since 2018. The accommodation went through a renovation in 2019. Mercure Makassar Nexa Pettarani is part of Accor. There are 174 rooms spread across 9 floors.

What's around Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

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Discover More About Mercure Makassar Nexa Pettarani

Discover Your Perfect Stay at Mercure Makassar Nexa Pettarani

Welcome to Mercure Makassar Nexa Pettarani, your gateway to an unforgettable experience in the vibrant heart of South Sulawesi. Whether you're visiting for business or leisure, our hotel offers a blend of modern comfort, exceptional service, and a prime location that makes exploring Makassar a delight. Room rates at Mercure Makassar Nexa Pettarani start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Makassar Nexa Pettarani Location

Nestled in the bustling Panakkukang district, Mercure Makassar Nexa Pettarani is strategically situated at Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222. This prime location places you approximately 30 minutes away from Sultan Hasanuddin International Airport and a convenient 15-minute drive from the city center. The hotel's atmosphere is one of sophisticated urban convenience, offering easy access to major business hubs, shopping destinations, and local attractions. It's an ideal base for both the seasoned traveler and those discovering Makassar for the first time.

Mercure Makassar Nexa Pettarani Facilities & Services

Facilities for guests at Mercure Makassar Nexa Pettarani are designed to enhance your stay with comfort and convenience.

Enjoy a refreshing dip in our outdoor swimming pool, open daily from 6:00 AM to 8:00 PM.
Stay active and energized at our fully equipped fitness center, available 24/7.
Indulge in a relaxing spa treatment at our on-site wellness center, operating from 9:00 AM to 9:00 PM, with services starting from PHP 500.
Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
Complimentary Wi-Fi is available throughout the hotel for all guests.
Secure and convenient free parking is available on-site for guests arriving by car.
A complimentary shuttle service to nearby major shopping centers is available during specific hours.

Mercure Makassar Nexa Pettarani Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Mercure Makassar Nexa Pettarani include options for every preference.

Deluxe Room: Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub.
Executive Room: Offering enhanced amenities and a City View. Available in smoking and non-smoking. Bathtub available in select rooms.
Suite: Spacious and elegantly designed, these suites provide a City View and premium comfort. Non-smoking only. Bathtub included.
Family Room: Ideal for families, these rooms offer ample space and comfort with a Garden View. Non-smoking. Bathtub available.

Please note that Mercure Makassar Nexa Pettarani is not a pet-friendly hotel.

Mercure Makassar Nexa Pettarani Dining & Restaurants

Savor a culinary journey at Mercure Makassar Nexa Pettarani, where diverse dining options await to tantalize your taste buds.

Nexa Restaurant: Our all-day dining restaurant offers a delightful breakfast buffet from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Expect to spend approximately PHP 150,000 per person for a full meal. The restaurant features a selection of international and local Indonesian dishes, with a special seafood buffet on weekends.
Sky Lounge: Enjoy breathtaking city views and a selection of refreshing beverages and light snacks at our rooftop bar. Open daily from 4:00 PM to 12:00 AM. Prices for drinks start from PHP 80,000.

Mercure Makassar Nexa Pettarani Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Makassar with these nearby attractions.

Fort Rotterdam: A historic Dutch fort offering a glimpse into the region's colonial past.
Paotere Harbour: Experience the bustling traditional harbor where Bugis schooners dock.
Trans Studio Makassar: One of the largest indoor theme parks in Southeast Asia, perfect for family fun.
Mal Ratu Indah (Matahari): A popular shopping mall offering a wide array of retail outlets, dining options, and entertainment.
Museum Negeri La Galigo: Discover the history and cultural heritage of South Sulawesi.

If you are looking for other activities around Mercure Makassar Nexa Pettarani, check out the best deals on Traveloka: Recommended activities in Makassar!

How to Get to Mercure Makassar Nexa Pettarani from the Airport

Navigating your way to Mercure Makassar Nexa Pettarani is straightforward, with several convenient options available. The airport transfer service of Mercure Makassar Nexa Pettarani ensures a smooth arrival.

Hotel Private Airport Transfer: For the utmost convenience, pre-book the hotel's private airport transfer service. This service offers a comfortable and direct journey to the hotel. Prices start from PHP 300,000. You can also explore airport transfer services on Traveloka.
Taxi: Metered taxis are readily available at Sultan Hasanuddin International Airport. The journey to the hotel typically takes around 30 minutes and costs approximately PHP 150,000 to PHP 200,000, depending on traffic.
Ride-hailing Service: You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The fare will vary based on demand and traffic conditions.

Summary of Why You Should Choose to Stay at Mercure Makassar Nexa Pettarani

Choosing Mercure Makassar Nexa Pettarani means opting for a stay that combines comfort, convenience, and excellent value. With a wide array of amenities and a prime location, your visit to Makassar will be both enjoyable and memorable.

Prime location in the heart of Makassar, offering easy access to attractions and business districts.
Modern and comfortable rooms with various views and amenities, ensuring a restful stay.
Excellent on-site dining options, from international cuisine to local specialties.
A range of facilities including a swimming pool, fitness center, and spa for relaxation and recreation.
Exceptional service from a dedicated and friendly staff.

Discover the best Room availability at Mercure Makassar Nexa Pettarani and start Booking Mercure Makassarbased on your preferences. For a seamless booking experience, visit Traveloka. Book budget hotels in Sulawesi Selatan and experience the best of what this beautiful region has to offer. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Mercure Makassar Nexa Pettarani

Facility

Swimming pool

Entertainment Facility

Bedroom

Others

Restaurant

Guest Services

Laundry Service
24-hour front desk
Express check-in
Express check-out
Concierge

Transportation

RV / Bus / Truck Parking
Valet parking

Accommodation Facilities

Car park

Accommodation Policy & General Information in Mercure Makassar Nexa Pettarani

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Mercure Makassar Nexa Pettarani	174
Number of floors in Mercure Makassar Nexa Pettarani	9
Another facilities in Mercure Makassar Nexa Pettarani	Laundry Service, 24-hour front desk, Express check-in, Express check-out, Concierge

Frequently asked question in Mercure Makassar Nexa Pettarani

What is normal check-in & check-out time at Mercure Makassar Nexa Pettarani?

The standard check-in time at Mercure Makassar Nexa Pettarani is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Makassar Nexa Pettarani?

Mercure Makassar Nexa Pettarani is a 4.0-star hotel.

How many floors does Mercure Makassar Nexa Pettarani have?

Mercure Makassar Nexa Pettarani has 9 floors.

How many rooms are available at Mercure Makassar Nexa Pettarani?

Mercure Makassar Nexa Pettarani has 174 rooms in total.

Does Mercure Makassar Nexa Pettarani have a swimming pool?

Yes, a swimming pool is available at Mercure Makassar Nexa Pettarani.

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More Reviews from Other Guests in Mercure Makassar Nexa Pettarani

Overall Ratings & Reviews Mercure Makassar Nexa Pettarani

Traveloka (2,043)

Other sources (20)

8.7

Very Good

From 2,043 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about Mercure Makassar Nexa Pettarani

All

Bedroom (85)

Staff Friendliness (79)

Distance to City Center (75)

Accessibility (75)

Room Space (75)

Ambiance (74)

Bathroom (72)

Hotel Area (65)

Family Friendly (60)

Taste (60)

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Traveler Reviews Mercure Makassar Nexa Pettarani

Number of reviews per page

Customer reviews

S***s

Business

10.0

/10

Reviewed 4 week(s) ago

Very pleasant, loved staying here.

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Accommodation's Reply

02 Nov 2026

Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Mercure Makassar Nexa Pettarani. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Joyce Bucker, General Manager

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a***d

Business

8.6

/10

Reviewed 6 week(s) ago

There was a lot of tissue in the toilet, probably not flushed yet... There was still hair from the previous guest on the bed, Wi-Fi was really hard to connect to the device, and YouTube couldn't be played, browsers, etc.... Until check-out, there was no solution... There were several nearby shopping places, nearby food places, and also nearby Starbucks...

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Accommodation's Reply

12 Oct 2026

Dear Valued Guest, Thank you for choosing Mercure Makassar Nexa Pettalani and for your valuable feedback. We apologize for the inconvenience you experienced during your stay, particularly regarding the cleanliness of the bathroom and bedding, the Wi-Fi connectivity issues that prevented you from accessing YouTube, and our failure to adequately resolve these problems during checkout. This did not meet our hotel's service standards. We have forwarded your feedback to the housekeeping and IT departments for thorough investigation and evaluation to prevent similar issues from occurring in the future. We are pleased that you enjoyed our hotel's location near shopping malls and restaurants. We hope to provide you with an even more pleasant stay on your next visit. Sincerely, Mercure Makassar Nexa Pettalani Hotel Management

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M***e

9.7

/10

Reviewed 7 week(s) ago

The rooms and service are good, input for the fitness center, please add dumbbells, why only 5 kg ones?

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Accommodation's Reply

12 Oct 2026

Dear Valued Guest, This is a draft official response to a review from guest named Me regarding feedback on the fitness center facilities: Dear M*e, Thank you very much for taking the time to share your review and experience staying at Mercure Makassar Nexa Pettarani. We are delighted to hear that you were satisfied with the comfort of your room and the services we provided. We appreciate your valuable feedback regarding the fitness center facilities, particularly the addition of a wider variety of dumbbells. We have forwarded this note to the relevant department for evaluation and improvement of our facilities in the future, in order to provide the best possible experience for all our guests. Thank you again for your feedback. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani again. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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Muhammad P.

8.3

/10

Reviewed 7 week(s) ago

In Makassar, I've stayed in Aryaduta & Four Points (within the same price range) and Mercure is definitely far better. It's an OK hotel; not amazing. But you get a room space & design that are more than worth it. I like the complete amenities, the comfort of the bed, the working desks, etc. but since my room is in the corner, traffic noise is very bad. Not an issue for me but may be an issue for some. If you dislike police & ambulance noises, request a room not located in the corner. The lobby & breakfast area is gloomy. Makassar's hotel guests are rowdy - cigarette burn stains even in non-smoking rooms, corridors sometimes cramped with personal belongings, and the breakfast area is chaotic. But the hotel does what it can. All in all, probably one of the best below-1-million hotel rooms in the city.

1 people find it helpful

Accommodation's Reply

12 Oct 2026

Dear Muhammad P., Thank you very much for taking the time to share such a detailed review of your stay at Mercure Makassar Nexa Pettarani. We are very pleased to know that you appreciated our room space, design, complete amenities, and bed comfort, and that you consider our hotel to be one of the best choices in its class. We also take note of your constructive feedback regarding the traffic noise in the corner rooms, the atmosphere in the lobby and breakfast area, and your observations on maintaining a comfortable environment in the corridors and non-smoking rooms. Your input is extremely valuable to us as we continuously evaluate and improve our hotel environment and guest comfort. Thank you once again for your honest review and appreciation. We look forward to the opportunity of welcoming you back to Mercure Makassar Nexa Pettarani in the future. Warm regards, Management of Mercure Makassar Nexa Pettarani

M***e

10.0

/10

Reviewed 8 week(s) ago

The hotel location is strategic, the atmosphere is comfortable, the price is in accordance with the facilities.

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Accommodation's Reply

12 Oct 2026

Dear Valued Guest, Thank you so much for your positive review and perfect rating (10/10) for Mercure Makassar Nexa Pettarani. We are delighted to hear that you were satisfied with the excellent location, comfortable atmosphere, and reasonable price considering the amenities our hotel offers. We are honored to have provided you with such a memorable stay. We hope to welcome you back to Mercure Makassar Nexa Pettarani again in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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a***h

8.5

/10

Reviewed 9 week(s) ago

Comfortable and very clean, the staff are also friendly.

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Accommodation's Reply

14 Sep 2026

Dear Dear Guest, we sincerely thank you for sharing your valuable feedback on your stay at the Mercure Makassar Nexa Petarani Hotel. We are always delighted to receive positive feedback. We will share your valuable insights with all our staff to serve as a great source of strength for our ongoing efforts to improve the quality of our service. Thank you for sharing your experience, and we hope your next visit will be just as satisfying. Sincerely, Joyce Barker, General Manager

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s***a

Business

8.5

/10

Reviewed 10 week(s) ago

Staff assisted with check-in at the hotel.

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Accommodation's Reply

04 Sep 2026

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A***i

Staycation

9.4

/10

Reviewed 10 week(s) ago

Friendly staff and good service.

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Accommodation's Reply

04 Sep 2026

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S***i

Medical

8.6

/10

Reviewed 13 week(s) ago

We asked for towels but until morning we were not given any towels, even though there was only one towel in the room.

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Accommodation's Reply

29 Aug 2026

Dear Valued Guest, Thank you for choosing Mercure Makassar Nexa Pettarani as your accommodation and for your feedback. We apologize for the inconvenience you experienced regarding the lack of towels in your room and the delay in our team's response when you requested additional towels. This is not the standard of service we always strive for. We have forwarded your feedback to the housekeeping and front desk teams for evaluation to prevent such incidents from happening again in the future and to ensure that all room amenities are fully prepared before guests arrive. We look forward to welcoming you back again and providing you with an even better and more pleasant stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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I***r

Business

8.5

/10

Reviewed 15 week(s) ago

The hotel is nice, the rooms are clean, the toilets are also clean.

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Accommodation's Reply

08 Aug 2026

Dear Valued Guest, Thank you very much for your review and positive rating of Mercure Makassar Nexa Pettarani. We are delighted to hear that you were satisfied with the comfort of our hotel and the cleanliness of the rooms and bathrooms during your stay. Your satisfaction and comfort are our top priority. We hope you had a memorable time and we look forward to welcoming you back again soon. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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Pocipto H.

10.0

/10

Reviewed 16 week(s) ago

Strategic location... lots of events

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Accommodation's Reply

23 Jul 2026

Dear Mr. Pocipto H., Thank you so much for your positive review and perfect rating (10/10) for Mercure Makassar Nexa Pettarani! We are delighted to hear that you enjoyed our excellent location and were impressed with the facilities and activities around the hotel. Comfort and easy access for our guests are always our top priority. We hope to welcome you back on your next visit to Makassar! Sincerely, The Management, Mercure Makassar Nexa Pettarani

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Muhammad

10.0

/10

Reviewed 17 week(s) ago

The staff were very friendly and helpful, I admit. Thank you.

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1 people find it helpful

Accommodation's Reply

23 Jul 2026

Dear Ms./Mrs. Muhammad M., Thank you so much for your positive review and perfect rating (10/10) for Mercure Makassar Nexa Pettarani! We are delighted and proud to know that you were impressed with the friendly service of all our staff. Your compliments are a great inspiration for our team to provide the best service with warmth and excellent hospitality to all our guests. We hope to welcome you back again on your next visit to Makassar! Sincerely, The Management, Mercure Makassar Nexa Pettarani

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moh r.

Staycation

10.0

/10

Reviewed 21 week(s) ago

The neighbors' voices are a bit audible, but that's okay. Perfect for a family vacation.

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Accommodation's Reply

25 Jun 2026

Dear Mr./Mrs. Moh R., Thank you very much for choosing Mercure Makassar Nexa Pettarani as your accommodation for your family's holiday. We are delighted to know that our hotel was a suitable and comfortable choice for your special time with your loved ones. We appreciate your feedback regarding the noise from the adjacent room. Your comfort is our top priority, and this feedback will be used by our team to improve the soundproofing of our rooms in the future. We look forward to welcoming you and your family back again with even better service! Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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A***i

9.4

/10

Reviewed 23 week(s) ago

Recommended if you go to Makassar... Clean.

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3 people find it helpful

Accommodation's Reply

25 Jun 2026

Dear Valued Guest, Thank you very much for your short review and positive feedback about Mercure Makassar Nexa Pettarani. We are delighted to hear that the cleanliness of the hotel met your expectations and that you had a comfortable stay. For us, maintaining cleanliness and comfort in all areas of the hotel is of utmost importance in order to provide the best possible experience for all our guests. We hope that our hotel will be your first choice every time you visit Makassar. We look forward to welcoming you back again on your next visit and providing you with the best service! Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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i***e

10.0

/10

Reviewed 24 week(s) ago

Great, friendly staff. Thank you.

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Thank you for taking the time to write a review about your stay at Mercure Makassar Nexa Pettarani. We greatly appreciate your compliments on the friendliness of our staff. This praise inspires our entire team to continue developing and improving the quality of our service. We look forward to welcoming you again on your next stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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ice i.

10.0

/10

Reviewed 24 week(s) ago

Good hotel and service, thank you.

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Mercure Makassar Nexa Pettarani. We are extremely proud to receive your appreciation for the quality of our hotel and the services we provide. This positive review will motivate our entire team to continue striving to maintain the highest standards of service. We look forward to welcoming you again on your next visit to Makassar. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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I***r

9.4

/10

Reviewed 25 week(s) ago

Okay. Okay Good. Clean, comfortable,

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1 people find it helpful

Accommodation's Reply

23 May 2026

Dear Valued Guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the cleanliness and atmosphere of our hotel. Your satisfaction motivates us to continue providing the best service to all our guests. We hope to welcome you back on your next visit to Mercure Makassar Nexa Pettarani. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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Verified Traveler

Staycation

8.5

/10

Reviewed 26 week(s) ago

The hotel staff and security are very friendly in welcoming guests, the parking is spacious, the rooms are also clean and the water is also clean.

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Accommodation's Reply

23 May 2026

Dear Valued Guest, Thank you for sharing your positive experience during your stay at Mercure Makassar Nexa Pettarani. We are delighted to hear that the friendliness of our hotel staff and security personnel left a positive impression on you. We appreciate your appreciation for the spacious parking area, the cleanliness of the rooms, and the quality of the amenities. Your positive feedback is an encouragement to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to Mercure Makassar Nexa Pettarani again in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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O***a

9.1

/10

Reviewed 26 week(s) ago

Asked for a non-smoking room but got a smoking room, the whole floor smelled of cigarettes.

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1 people find it helpful

Accommodation's Reply

23 May 2026

Dear Valued Guest, Thank you for your feedback regarding your stay at Mercure Makassar Nexa Pettarani. We apologize for the inconvenience you experienced regarding your request for a non-smoking room and the lingering smell of cigarette smoke on the floor. We understand that comfort and air quality in our rooms are important to all our guests. We have noted your feedback and will prioritize improving room allocation based on guest requests and maintaining the hotel's high level of comfort. We sincerely hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani

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D***i

Business

6.7

/10

Reviewed 27 week(s) ago

The hotel staff was friendly and access was excellent. The only remaining smoking room had a very strong cigarette odor, which persisted despite the ozone treatment.

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Accommodation's Reply

05 May 2026

Dear Mercure Makassar Nexa Pettarani Management, Thank you for your review and compliments on the friendliness of our staff and the convenience of accessing the hotel. We greatly appreciate it. However, we apologize for the inconvenience you experienced regarding the smoking room, which still had a strong cigarette odor despite ozone disinfection. Your feedback is very important to us, and we will take it into consideration when evaluating and improving our room maintenance standards to ensure maximum guest comfort. We hope to welcome you back again and provide you with an even better stay experience in the future. Sincerely, The Management

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