Mercure Makassar Nexa Pettarani

Hotels
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8.5
/10
Very Good
2,023 reviews

What Guests Say About Their Stay

a***g

10.0
/ 10
The check-in and check-out process was very fast, even the room was upgraded from standard to deluxe type and the staff were very friendly, the room was very clean and the room was very spacious, the breakfast was varied and delicious.
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N***l

10.0
/ 10
It will be a place I stay frequently, as it's comfortable, clean, and centrally located. The breakfast options are varied, and I'm very satisfied with the menu.
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H***I

10.0
/ 10
Very friendly staff, adequate facilities, close to activity centers, strategic location.
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d***a

10.0
/ 10
Strategically located at the end of Jalan Arteri Andi Pangerang Pettarani, it's easily accessible from anywhere. It's located at the end of the elevated toll road, just 15 minutes from Sultan Hasanuddin International Airport. A fully equipped 4-star hotel. Recommended for those looking to spend a weekend. Perfect for large events. There's a coffee shop and swimming pool. The service is very friendly.
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Retno F.

10.0
/ 10
fun family friendly, friendly staff
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In the Area
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Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Mercure Makassar Nexa Pettarani is a good choice when you are visiting Tamalate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222
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Discover More About Mercure Makassar Nexa Pettarani

Discover Your Perfect Stay at Mercure Makassar Nexa Pettarani

Welcome to Mercure Makassar Nexa Pettarani, your gateway to an unforgettable experience in the vibrant heart of South Sulawesi. Whether you're visiting for business or leisure, our hotel offers a blend of modern comfort, exceptional service, and a prime location that makes exploring Makassar a delight. Room rates at Mercure Makassar Nexa Pettarani start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Makassar Nexa Pettarani Location

Nestled in the bustling Panakkukang district, Mercure Makassar Nexa Pettarani is strategically situated at Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222. This prime location places you approximately 30 minutes away from Sultan Hasanuddin International Airport and a convenient 15-minute drive from the city center. The hotel's atmosphere is one of sophisticated urban convenience, offering easy access to major business hubs, shopping destinations, and local attractions. It's an ideal base for both the seasoned traveler and those discovering Makassar for the first time.

Mercure Makassar Nexa Pettarani Facilities & Services

Facilities for guests at Mercure Makassar Nexa Pettarani are designed to enhance your stay with comfort and convenience.
  • Enjoy a refreshing dip in our outdoor swimming pool, open daily from 6:00 AM to 8:00 PM.
  • Stay active and energized at our fully equipped fitness center, available 24/7.
  • Indulge in a relaxing spa treatment at our on-site wellness center, operating from 9:00 AM to 9:00 PM, with services starting from PHP 500.
  • Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
  • Complimentary Wi-Fi is available throughout the hotel for all guests.
  • Secure and convenient free parking is available on-site for guests arriving by car.
  • A complimentary shuttle service to nearby major shopping centers is available during specific hours.

Mercure Makassar Nexa Pettarani Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Mercure Makassar Nexa Pettarani include options for every preference.
  • Deluxe Room:

    Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. Available in smoking and non-smoking. Bathtub available in select rooms.
  • Suite:

    Spacious and elegantly designed, these suites provide a City View and premium comfort. Non-smoking only. Bathtub included.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort with a Garden View. Non-smoking. Bathtub available.
Please note that Mercure Makassar Nexa Pettarani is not a pet-friendly hotel.

Mercure Makassar Nexa Pettarani Dining & Restaurants

Savor a culinary journey at Mercure Makassar Nexa Pettarani, where diverse dining options await to tantalize your taste buds.
  • Nexa Restaurant:

    Our all-day dining restaurant offers a delightful breakfast buffet from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Expect to spend approximately PHP 150,000 per person for a full meal. The restaurant features a selection of international and local Indonesian dishes, with a special seafood buffet on weekends.
  • Sky Lounge:

    Enjoy breathtaking city views and a selection of refreshing beverages and light snacks at our rooftop bar. Open daily from 4:00 PM to 12:00 AM. Prices for drinks start from PHP 80,000.

Mercure Makassar Nexa Pettarani Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Makassar with these nearby attractions.
  • Fort Rotterdam:

    A historic Dutch fort offering a glimpse into the region's colonial past.
  • Paotere Harbour:

    Experience the bustling traditional harbor where Bugis schooners dock.
  • Trans Studio Makassar:

    One of the largest indoor theme parks in Southeast Asia, perfect for family fun.
  • Mal Ratu Indah (Matahari):

    A popular shopping mall offering a wide array of retail outlets, dining options, and entertainment.
  • Museum Negeri La Galigo:

    Discover the history and cultural heritage of South Sulawesi.
If you are looking for other activities around Mercure Makassar Nexa Pettarani, check out the best deals on Traveloka: Recommended activities in Makassar!

How to Get to Mercure Makassar Nexa Pettarani from the Airport

Navigating your way to Mercure Makassar Nexa Pettarani is straightforward, with several convenient options available. The airport transfer service of Mercure Makassar Nexa Pettarani ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience, pre-book the hotel's private airport transfer service. This service offers a comfortable and direct journey to the hotel. Prices start from PHP 300,000. You can also explore airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at Sultan Hasanuddin International Airport. The journey to the hotel typically takes around 30 minutes and costs approximately PHP 150,000 to PHP 200,000, depending on traffic.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The fare will vary based on demand and traffic conditions.

Summary of Why You Should Choose to Stay at Mercure Makassar Nexa Pettarani

Choosing Mercure Makassar Nexa Pettarani means opting for a stay that combines comfort, convenience, and excellent value. With a wide array of amenities and a prime location, your visit to Makassar will be both enjoyable and memorable.
  • Prime location in the heart of Makassar, offering easy access to attractions and business districts.
  • Modern and comfortable rooms with various views and amenities, ensuring a restful stay.
  • Excellent on-site dining options, from international cuisine to local specialties.
  • A range of facilities including a swimming pool, fitness center, and spa for relaxation and recreation.
  • Exceptional service from a dedicated and friendly staff.
Discover the best Room availability at Mercure Makassar Nexa Pettarani and start Booking Mercure Makassarbased on your preferences. For a seamless booking experience, visit Traveloka. Book budget hotels in Sulawesi Selatan and experience the best of what this beautiful region has to offer. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Mercure Makassar Nexa Pettarani

Others Mercure Makassar Nexa Pettarani
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Makassar Nexa Pettarani

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Makassar Nexa Pettarani
9
Another facilities in Mercure Makassar Nexa Pettarani
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Laundry service

Frequently asked question in Mercure Makassar Nexa Pettarani

What are available facilities at Mercure Makassar Nexa Pettarani?
There are top facilites at Mercure Makassar Nexa Pettarani such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Makassar Nexa Pettarani?
The standard check-in time at Mercure Makassar Nexa Pettarani is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Makassar Nexa Pettarani?
Mercure Makassar Nexa Pettarani is a 4.0-star hotel.
How many floors does Mercure Makassar Nexa Pettarani have?
Mercure Makassar Nexa Pettarani has 9 floors.
Does Mercure Makassar Nexa Pettarani provide parking?
Yes, Mercure Makassar Nexa Pettarani provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Makassar Nexa Pettarani

8.6
Very Good
From 2,004 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Mercure Makassar Nexa Pettarani
All
Bedroom (79)
Staff Friendliness (75)
Accessibility (72)
Room Space (70)
Ambiance (69)
Distance to City Center (68)
Bathroom (66)
Hotel Area (61)
Family Friendly (58)
Taste (57)
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Traveler Reviews Mercure Makassar Nexa Pettarani

Number of reviews per page
20
40
Customer reviews
S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
We asked for towels but until morning we were not given any towels, even though there was only one towel in the room.
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I***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is nice, the rooms are clean, the toilets are also clean.
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Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you very much for your review and positive rating of Mercure Makassar Nexa Pettarani. We are delighted to hear that you were satisfied with the comfort of our hotel and the cleanliness of the rooms and bathrooms during your stay. Your satisfaction and comfort are our top priority. We hope you had a memorable time and we look forward to welcoming you back again soon. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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Pocipto H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location... lots of events
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Accommodation's Reply
23 Jul 2026
Dear Mr. Pocipto H., Thank you so much for your positive review and perfect rating (10/10) for Mercure Makassar Nexa Pettarani! We are delighted to hear that you enjoyed our excellent location and were impressed with the facilities and activities around the hotel. Comfort and easy access for our guests are always our top priority. We hope to welcome you back on your next visit to Makassar! Sincerely, The Management, Mercure Makassar Nexa Pettarani
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Muhammad
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff were very friendly and helpful, I admit. Thank you.
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Accommodation's Reply
23 Jul 2026
Dear Ms./Mrs. Muhammad M., Thank you so much for your positive review and perfect rating (10/10) for Mercure Makassar Nexa Pettarani! We are delighted and proud to know that you were impressed with the friendly service of all our staff. Your compliments are a great inspiration for our team to provide the best service with warmth and excellent hospitality to all our guests. We hope to welcome you back again on your next visit to Makassar! Sincerely, The Management, Mercure Makassar Nexa Pettarani
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moh r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The neighbors' voices are a bit audible, but that's okay. Perfect for a family vacation.
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Accommodation's Reply
25 Jun 2026
Dear Mr./Mrs. Moh R., Thank you very much for choosing Mercure Makassar Nexa Pettarani as your accommodation for your family's holiday. We are delighted to know that our hotel was a suitable and comfortable choice for your special time with your loved ones. We appreciate your feedback regarding the noise from the adjacent room. Your comfort is our top priority, and this feedback will be used by our team to improve the soundproofing of our rooms in the future. We look forward to welcoming you and your family back again with even better service! Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Recommended if you go to Makassar... Clean.
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2 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you very much for your short review and positive feedback about Mercure Makassar Nexa Pettarani. We are delighted to hear that the cleanliness of the hotel met your expectations and that you had a comfortable stay. For us, maintaining cleanliness and comfort in all areas of the hotel is of utmost importance in order to provide the best possible experience for all our guests. We hope that our hotel will be your first choice every time you visit Makassar. We look forward to welcoming you back again on your next visit and providing you with the best service! Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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i***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great, friendly staff. Thank you.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Mercure Makassar Nexa Pettarani. We greatly appreciate your compliments on the friendliness of our staff. This praise inspires our entire team to continue developing and improving the quality of our service. We look forward to welcoming you again on your next stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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ice i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good hotel and service, thank you.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Mercure Makassar Nexa Pettarani. We are extremely proud to receive your appreciation for the quality of our hotel and the services we provide. This positive review will motivate our entire team to continue striving to maintain the highest standards of service. We look forward to welcoming you again on your next visit to Makassar. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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I***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Okay. Okay Good. Clean, comfortable,
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the cleanliness and atmosphere of our hotel. Your satisfaction motivates us to continue providing the best service to all our guests. We hope to welcome you back on your next visit to Mercure Makassar Nexa Pettarani. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel staff and security are very friendly in welcoming guests, the parking is spacious, the rooms are also clean and the water is also clean.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your positive experience during your stay at Mercure Makassar Nexa Pettarani. We are delighted to hear that the friendliness of our hotel staff and security personnel left a positive impression on you. We appreciate your appreciation for the spacious parking area, the cleanliness of the rooms, and the quality of the amenities. Your positive feedback is an encouragement to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to Mercure Makassar Nexa Pettarani again in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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O***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Asked for a non-smoking room but got a smoking room, the whole floor smelled of cigarettes.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Mercure Makassar Nexa Pettarani. We apologize for the inconvenience you experienced regarding your request for a non-smoking room and the lingering smell of cigarette smoke on the floor. We understand that comfort and air quality in our rooms are important to all our guests. We have noted your feedback and will prioritize improving room allocation based on guest requests and maintaining the hotel's high level of comfort. We sincerely hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
The hotel staff was friendly and access was excellent. The only remaining smoking room had a very strong cigarette odor, which persisted despite the ozone treatment.
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Accommodation's Reply
05 May 2026
Dear Mercure Makassar Nexa Pettarani Management, Thank you for your review and compliments on the friendliness of our staff and the convenience of accessing the hotel. We greatly appreciate it. However, we apologize for the inconvenience you experienced regarding the smoking room, which still had a strong cigarette odor despite ozone disinfection. Your feedback is very important to us, and we will take it into consideration when evaluating and improving our room maintenance standards to ensure maximum guest comfort. We hope to welcome you back again and provide you with an even better stay experience in the future. Sincerely, The Management
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Ilmia S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I love the exterior design, especially the interior of the room.. I really like it.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Ilmia, Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the exterior design of our hotel, and especially the interior of the rooms, which provided you with a comfortable and inviting experience. Your compliments are a great encouragement to us, motivating us to continue providing the best possible guest experience. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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Wayan P. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The hotel staff was friendly at check-in and provided good service.
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Accommodation's Reply
05 May 2026
Dear Mercure Makassar Nexa Pettarani Hotel Management, Thank you for your positive review. We are very grateful for your appreciation of our staff's friendliness during check-in and the service received. This motivates our entire team to continue striving to maintain and improve the quality of our service. We hope to welcome you back on your next stay for an even more memorable experience. Sincerely, The Management
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Perhaps something that could be improved upon guests arriving at the hotel would be having staff/security personnel assist with directions or assisting with trolleys to make carrying luggage easier. Otherwise, it's fine.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Thank you for your review and feedback regarding Mercure Makassar Nexa Pettarani. We greatly appreciate your comments about the service upon arrival, particularly the assistance and guidance in using the luggage trolley. We will take this feedback into consideration to improve the quality of our service, especially in providing a more comfortable arrival experience. We are pleased to hear that you were satisfied with your overall stay with us. Thank you for your trust, and we hope to welcome you back again in the future with even better service. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Friendly, responsive staff, clean, comfortable rooms, easy access to the city center
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the friendliness and prompt service of our staff, as well as the excellent location of Mercure Makassar Nexa Pettarani in the heart of the city. Your review encourages us to continue striving for the best service. We hope to welcome you back soon for another memorable experience. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The location is very strategic, the CI process is very helpful and the staff are very friendly, the room atmosphere is okay but there are a few notes that cleanliness still needs attention, and facilities such as card access need to be improved.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the convenient location, the easy check-in process, and the friendliness of our staff. However, we apologize for any inconvenience you experienced regarding room cleaning and the key card system. Your feedback is invaluable to us, and we have contacted the relevant departments to make improvements for the future. We are committed to continuously improving our services and facilities to provide you with a better guest experience. We look forward to welcoming you back in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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h***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Friendly staff, good service, all rooms smell good
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Accommodation's Reply
05 Apr 2026
Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are delighted that you were impressed with our friendly staff, excellent service, and pleasant, fragrant atmosphere. This motivates us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, The Management, Mercure Makassar Nexa Pettarani
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Eva D. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The location is very strategic, the staff service is also pleasant.
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Accommodation's Reply
01 Apr 2026
Dear Eva D/S, Thank you for your kind review. We are delighted to hear that our hotel's excellent location and the friendly service from our staff provided a memorable experience during your stay. Your compliments encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back in the future. Sincerely, The Management Team, Mercur Makassar Nexa Petarani Hotel
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jeffry
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Good, the room is spacious and quiet during rest, only suggestion is to vary the equipment in the gym.
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1 people find it helpful
Accommodation's Reply
05 Apr 2026
Thank you for sharing your experience staying at Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the spacious rooms and the tranquil atmosphere perfect for relaxation. Guest comfort is our top priority. Thank you also for your feedback regarding the equipment in our fitness center. Your comments are invaluable and we will take them into consideration to improve our facilities in the future. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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Others 4 Mercure Makassar Nexa Pettarani

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,004 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Mercure Makassar Nexa Pettarani
All
Bedroom (79)
Staff Friendliness (75)
Accessibility (72)
Room Space (70)
Ambiance (69)
Distance to City Center (68)
Bathroom (66)
Hotel Area (61)
Family Friendly (58)
Taste (57)
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Most Recent
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Traveler Reviews Mercure Makassar Nexa Pettarani

Number of reviews per page
20
40
Customer reviews
S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
We asked for towels but until morning we were not given any towels, even though there was only one towel in the room.
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I***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is nice, the rooms are clean, the toilets are also clean.
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Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you very much for your review and positive rating of Mercure Makassar Nexa Pettarani. We are delighted to hear that you were satisfied with the comfort of our hotel and the cleanliness of the rooms and bathrooms during your stay. Your satisfaction and comfort are our top priority. We hope you had a memorable time and we look forward to welcoming you back again soon. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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Pocipto H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location... lots of events
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Accommodation's Reply
23 Jul 2026
Dear Mr. Pocipto H., Thank you so much for your positive review and perfect rating (10/10) for Mercure Makassar Nexa Pettarani! We are delighted to hear that you enjoyed our excellent location and were impressed with the facilities and activities around the hotel. Comfort and easy access for our guests are always our top priority. We hope to welcome you back on your next visit to Makassar! Sincerely, The Management, Mercure Makassar Nexa Pettarani
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Muhammad
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff were very friendly and helpful, I admit. Thank you.
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Accommodation's Reply
23 Jul 2026
Dear Ms./Mrs. Muhammad M., Thank you so much for your positive review and perfect rating (10/10) for Mercure Makassar Nexa Pettarani! We are delighted and proud to know that you were impressed with the friendly service of all our staff. Your compliments are a great inspiration for our team to provide the best service with warmth and excellent hospitality to all our guests. We hope to welcome you back again on your next visit to Makassar! Sincerely, The Management, Mercure Makassar Nexa Pettarani
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moh r.
icon-Staycation
Staycation
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10.0
/10
Reviewed 10 week(s) ago
The neighbors' voices are a bit audible, but that's okay. Perfect for a family vacation.
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Accommodation's Reply
25 Jun 2026
Dear Mr./Mrs. Moh R., Thank you very much for choosing Mercure Makassar Nexa Pettarani as your accommodation for your family's holiday. We are delighted to know that our hotel was a suitable and comfortable choice for your special time with your loved ones. We appreciate your feedback regarding the noise from the adjacent room. Your comfort is our top priority, and this feedback will be used by our team to improve the soundproofing of our rooms in the future. We look forward to welcoming you and your family back again with even better service! Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Recommended if you go to Makassar... Clean.
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2 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you very much for your short review and positive feedback about Mercure Makassar Nexa Pettarani. We are delighted to hear that the cleanliness of the hotel met your expectations and that you had a comfortable stay. For us, maintaining cleanliness and comfort in all areas of the hotel is of utmost importance in order to provide the best possible experience for all our guests. We hope that our hotel will be your first choice every time you visit Makassar. We look forward to welcoming you back again on your next visit and providing you with the best service! Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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i***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great, friendly staff. Thank you.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Mercure Makassar Nexa Pettarani. We greatly appreciate your compliments on the friendliness of our staff. This praise inspires our entire team to continue developing and improving the quality of our service. We look forward to welcoming you again on your next stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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ice i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good hotel and service, thank you.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Mercure Makassar Nexa Pettarani. We are extremely proud to receive your appreciation for the quality of our hotel and the services we provide. This positive review will motivate our entire team to continue striving to maintain the highest standards of service. We look forward to welcoming you again on your next visit to Makassar. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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I***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Okay. Okay Good. Clean, comfortable,
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the cleanliness and atmosphere of our hotel. Your satisfaction motivates us to continue providing the best service to all our guests. We hope to welcome you back on your next visit to Mercure Makassar Nexa Pettarani. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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Verified Traveler
icon-Staycation
Staycation
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8.5
/10
Reviewed 15 week(s) ago
The hotel staff and security are very friendly in welcoming guests, the parking is spacious, the rooms are also clean and the water is also clean.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your positive experience during your stay at Mercure Makassar Nexa Pettarani. We are delighted to hear that the friendliness of our hotel staff and security personnel left a positive impression on you. We appreciate your appreciation for the spacious parking area, the cleanliness of the rooms, and the quality of the amenities. Your positive feedback is an encouragement to our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to Mercure Makassar Nexa Pettarani again in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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O***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Asked for a non-smoking room but got a smoking room, the whole floor smelled of cigarettes.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Mercure Makassar Nexa Pettarani. We apologize for the inconvenience you experienced regarding your request for a non-smoking room and the lingering smell of cigarette smoke on the floor. We understand that comfort and air quality in our rooms are important to all our guests. We have noted your feedback and will prioritize improving room allocation based on guest requests and maintaining the hotel's high level of comfort. We sincerely hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
The hotel staff was friendly and access was excellent. The only remaining smoking room had a very strong cigarette odor, which persisted despite the ozone treatment.
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Accommodation's Reply
05 May 2026
Dear Mercure Makassar Nexa Pettarani Management, Thank you for your review and compliments on the friendliness of our staff and the convenience of accessing the hotel. We greatly appreciate it. However, we apologize for the inconvenience you experienced regarding the smoking room, which still had a strong cigarette odor despite ozone disinfection. Your feedback is very important to us, and we will take it into consideration when evaluating and improving our room maintenance standards to ensure maximum guest comfort. We hope to welcome you back again and provide you with an even better stay experience in the future. Sincerely, The Management
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Ilmia S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I love the exterior design, especially the interior of the room.. I really like it.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Ilmia, Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the exterior design of our hotel, and especially the interior of the rooms, which provided you with a comfortable and inviting experience. Your compliments are a great encouragement to us, motivating us to continue providing the best possible guest experience. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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Wayan P. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The hotel staff was friendly at check-in and provided good service.
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Accommodation's Reply
05 May 2026
Dear Mercure Makassar Nexa Pettarani Hotel Management, Thank you for your positive review. We are very grateful for your appreciation of our staff's friendliness during check-in and the service received. This motivates our entire team to continue striving to maintain and improve the quality of our service. We hope to welcome you back on your next stay for an even more memorable experience. Sincerely, The Management
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Perhaps something that could be improved upon guests arriving at the hotel would be having staff/security personnel assist with directions or assisting with trolleys to make carrying luggage easier. Otherwise, it's fine.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Thank you for your review and feedback regarding Mercure Makassar Nexa Pettarani. We greatly appreciate your comments about the service upon arrival, particularly the assistance and guidance in using the luggage trolley. We will take this feedback into consideration to improve the quality of our service, especially in providing a more comfortable arrival experience. We are pleased to hear that you were satisfied with your overall stay with us. Thank you for your trust, and we hope to welcome you back again in the future with even better service. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Friendly, responsive staff, clean, comfortable rooms, easy access to the city center
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the friendliness and prompt service of our staff, as well as the excellent location of Mercure Makassar Nexa Pettarani in the heart of the city. Your review encourages us to continue striving for the best service. We hope to welcome you back soon for another memorable experience. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The location is very strategic, the CI process is very helpful and the staff are very friendly, the room atmosphere is okay but there are a few notes that cleanliness still needs attention, and facilities such as card access need to be improved.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the convenient location, the easy check-in process, and the friendliness of our staff. However, we apologize for any inconvenience you experienced regarding room cleaning and the key card system. Your feedback is invaluable to us, and we have contacted the relevant departments to make improvements for the future. We are committed to continuously improving our services and facilities to provide you with a better guest experience. We look forward to welcoming you back in the future. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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h***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Friendly staff, good service, all rooms smell good
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Accommodation's Reply
05 Apr 2026
Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are delighted that you were impressed with our friendly staff, excellent service, and pleasant, fragrant atmosphere. This motivates us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, The Management, Mercure Makassar Nexa Pettarani
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Eva D. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The location is very strategic, the staff service is also pleasant.
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Accommodation's Reply
01 Apr 2026
Dear Eva D/S, Thank you for your kind review. We are delighted to hear that our hotel's excellent location and the friendly service from our staff provided a memorable experience during your stay. Your compliments encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back in the future. Sincerely, The Management Team, Mercur Makassar Nexa Petarani Hotel
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jeffry
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Good, the room is spacious and quiet during rest, only suggestion is to vary the equipment in the gym.
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1 people find it helpful
Accommodation's Reply
05 Apr 2026
Thank you for sharing your experience staying at Mercure Makassar Nexa Pettarani. We are delighted to hear that you enjoyed the spacious rooms and the tranquil atmosphere perfect for relaxation. Guest comfort is our top priority. Thank you also for your feedback regarding the equipment in our fitness center. Your comments are invaluable and we will take them into consideration to improve our facilities in the future. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, Mercure Makassar Nexa Pettarani
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