Midtown Hotel Surabaya

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8.5
/10
Very Good
10,970 reviews

What Guests Say About Their Stay

Verified Traveler

9.4
/ 10
The staff was quite helpful during check-in and check-out. The rooms were spacious and clean.
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aprillya p.

10.0
/ 10
The hotel staff is friendly, the location is very strategic near TP mall.
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Liesma L.

10.0
/ 10
The room was clean and comfortable. The service was friendly and helpful. The location is strategic. I would stay here again if I ever come back to Surabaya.
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A***i

10.0
/ 10
The hotel staff is very friendly. I always want to stay here when I go to Surabaya. My absolute favorite ❤️
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A***a

10.0
/ 10
The staff was very helpful and humble, nice interior, comfortable room, and I enjoyed the meal.
In the Area
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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

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This accommodation offers:
Bar
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Babysitting
Highlights at This Property
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Within walking distance to Shopping Spot
note: hotel was previously named Midtown Hotel Midtown Hotel Surabaya is a hotel is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Midtown Hotel Surabaya

Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262
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Lobby Midtown Hotel Surabaya
Lobby 2 Midtown Hotel Surabaya

Discover More About Midtown Hotel Surabaya

Discover Your Perfect Stay at Midtown Hotel Surabaya

Welcome to Midtown Hotel Surabaya, your premier destination for comfort, convenience, and exceptional service in the heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, Midtown Hotel Surabaya offers a welcoming atmosphere and a host of amenities designed to make your stay unforgettable. Room rates at Midtown Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Midtown Hotel Surabaya Location

Strategically situated in the vibrant city of Surabaya, Midtown Hotel Surabaya is located at Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262. This prime location places you just a short distance from the bustling city center, making it easy to access key business districts, popular shopping destinations, and cultural landmarks. For those arriving by air, the hotel is conveniently accessible from Juanda International Airport (SUB), offering a smooth transition from your flight to your comfortable accommodation. The surrounding area of Midtown Hotel Surabaya is known for its dynamic energy, offering a blend of modern conveniences and local charm. You'll find yourself close to a variety of dining options, entertainment venues, and essential services, ensuring everything you need is within easy reach.

Midtown Hotel Surabaya Facilities & Services

Facilities for guests at Midtown Hotel Surabaya are designed to cater to every need, ensuring a relaxing and productive stay.
  • Enjoy a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding after a long day. Operating hours are from 7:00 AM to 7:00 PM.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • Maintain your fitness routine at our well-equipped fitness center, open daily from 6:00 AM to 9:00 PM.
  • Indulge in a rejuvenating experience at our on-site spa, offering a range of treatments to soothe your body and mind. Please inquire at the reception for operating hours and treatment prices.
  • For our younger guests, a dedicated children's play area provides a fun and safe space to enjoy.
  • Business travelers will appreciate our fully equipped business center and meeting rooms, available for rent.
  • Enjoy the convenience of free on-site parking for guests.
  • A complimentary shuttle service is available to take you to nearby popular shopping malls and business hubs. Please check with the concierge for the schedule.

Midtown Hotel Surabaya Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Midtown Hotel Surabaya. We offer options to suit every traveler's needs, from solo adventurers to families.
  • Deluxe Room: These stylish rooms offer a comfortable retreat with city views. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub.
  • Executive Room: Slightly larger than the Deluxe, these rooms provide enhanced comfort and amenities, also featuring city views. Available in smoking and non-smoking options. Bathtub available in select rooms.
  • Suite: For those seeking extra space and luxury, our Suites offer a separate living area and premium furnishings, with stunning city views. Available in non-smoking. Bathtub included.
  • Family Room: Designed to accommodate families, these spacious rooms provide ample sleeping arrangements and comfort. City views are standard. Non-smoking. Bathtub available.
Midtown Hotel Surabaya is pleased to offer a limited number of pet-friendly rooms. Please note that specific conditions apply, and an additional cleaning fee of PHP 500 will be charged per pet, per stay. Advance booking for pet-friendly rooms is highly recommended.

Midtown Hotel Surabaya Dining & Restaurants

Savor a delightful culinary journey at Midtown Hotel Surabaya, where our dining venues offer a variety of flavors to please every palate.
  • The Grand Cafe: Our all-day dining restaurant offers a lavish breakfast buffet featuring both international and local Indonesian specialties. Lunch and dinner à la carte menus are also available. Estimated price per person: PHP 350 - PHP 700. Operating hours: 6:00 AM - 10:00 PM.
  • Sky Lounge: Enjoy breathtaking city views and a selection of expertly crafted cocktails and light snacks at our rooftop bar. Perfect for evening relaxation. Estimated price per person: PHP 400 - PHP 800. Operating hours: 5:00 PM - 12:00 AM.
  • In-Room Dining: For a more private dining experience, our extensive in-room dining menu is available 24 hours a day.

Midtown Hotel Surabaya Nearby Attractions and Activities

Explore the vibrant city of Surabaya and its surrounding areas, with Midtown Hotel Surabaya serving as your ideal base.
  • Tugu Pahlawan (Heroes Monument): A significant historical landmark commemorating the Battle of Surabaya.
  • House of Sampoerna: A beautifully preserved Dutch colonial building that now houses a museum dedicated to the history of Indonesian clove cigarettes.
  • Surabaya Town Square (Sutos): A popular lifestyle and entertainment complex featuring shops, restaurants, and cinemas.
  • Ampel Mosque and Old City: Immerse yourself in the rich cultural heritage of Surabaya by visiting the historic Ampel Mosque and exploring the charming old city district.
  • Galaxy Mall: One of Surabaya's premier shopping destinations, offering a wide array of local and international brands, dining options, and entertainment.
If you are looking for other activities around Midtown Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Midtown Hotel Surabaya from the Airport

Navigating your journey to Midtown Hotel Surabaya is made simple with various transportation options available from Juanda International Airport (SUB). The airport transfer service of Midtown Hotel Surabaya ensures a seamless arrival.
  • Hotel Private Airport Transfer: For ultimate convenience and comfort, pre-book Midtown Hotel Surabaya's private airport transfer service. Our professional drivers will meet you at the arrivals hall and whisk you directly to the hotel. Estimated price: PHP 800 - PHP 1200. You can arrange this through our concierge or via airport transfer services.
  • Taxi: Metered taxis are readily available at the airport's designated taxi stands. This is a convenient option for reaching Midtown Hotel Surabaya. Estimated price: PHP 250 - PHP 400, depending on traffic.
  • Ride-hailing Service: You can easily book a ride-hailing service through your preferred app upon arrival at the airport. This offers a cost-effective and convenient way to reach the hotel. Estimated price: PHP 200 - PHP 350.
Understanding how to get to Midtown Hotel Surabaya is key to a stress-free start to your trip.

Summary of Why You Should Choose to Stay at Midtown Hotel Surabaya

Choosing Midtown Hotel Surabaya means opting for a memorable and comfortable experience in Jawa Timur. With excellent room availability at Midtown Hotel Surabaya, you're sure to find the perfect accommodation for your needs.
  • Prime Location: Situated in a vibrant and accessible part of Surabaya, close to key attractions and business hubs.
  • Exceptional Facilities: From a refreshing swimming pool and fitness center to a relaxing spa, we cater to all your needs.
  • Diverse Dining Options: Enjoy a variety of culinary delights at our on-site restaurants and bars.
  • Comfortable Accommodations: A range of well-appointed rooms and suites designed for your relaxation.
  • Excellent Service: Our dedicated staff are committed to providing warm hospitality and efficient service.
Ready to experience the best of Surabaya? Booking Midtown Hotel Surabaya is easy and convenient. For the best rates and a seamless booking process, we recommend using Traveloka.

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All facilities in Midtown Hotel Surabaya

Facility

  • Bar
Entertainment Facility Midtown Hotel Surabaya
Entertainment Facility
Functional Hall Midtown Hotel Surabaya
Functional Hall
Lobby Midtown Hotel Surabaya
Lobby
Accommodation Services Midtown Hotel Surabaya
Accommodation Services
Exterior Midtown Hotel Surabaya
Exterior

Food and Drinks

  • Bar
  • Breakfast
  • Show cooking restaurant
  • Vegetarian meal

Transportation

  • Secure parking
  • Valet parking

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Smoking area

Accessibilty

  • Braille or raised signage
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Kids and Pets

  • Babysitting

Things to Do

  • Massage

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Accommodation Policy & General Information in Midtown Hotel Surabaya

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Midtown Hotel Surabaya
197
Number of floors in Midtown Hotel Surabaya
18
Another facilities in Midtown Hotel Surabaya
Bar, Breakfast, Show cooking restaurant, Vegetarian meal, Secure parking

Frequently asked question in Midtown Hotel Surabaya

What is normal check-in & check-out time at Midtown Hotel Surabaya?
The standard check-in time at Midtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Midtown Hotel Surabaya provide breakfast?
Yes, Midtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Midtown Hotel Surabaya?
Midtown Hotel Surabaya is a 3.0-star hotel.
How many floors does Midtown Hotel Surabaya have?
Midtown Hotel Surabaya has 18 floors.
How many rooms are available at Midtown Hotel Surabaya?
Midtown Hotel Surabaya has 197 rooms in total.
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More Reviews from Other Guests in Midtown Hotel Surabaya

Overall Ratings & Reviews Midtown Hotel Surabaya

Traveloka (10,831)
Other sources (139)
8.6
Very Good
From 10,831 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Midtown Hotel Surabaya
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Distance to City Center (287)
Staff Friendliness (272)
Bedroom (264)
Ambiance (242)
Room Space (226)
Bathroom (220)
Accessibility (218)
Surroundings (196)
Taste (194)
Hotel Area (191)
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Traveler Reviews Midtown Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The staff was quite helpful during check-in and check-out. The rooms were spacious and clean.
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aprillya p.
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Staycation
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10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the location is very strategic near TP mall.
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Accommodation's Reply
10 Nov 2026
Dear Ms. April, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will continue to strive to maintain our excellent service standards. Thank you again and we hope to welcome you back to Midtown Hotel Surabaya again. Sincerely, Mitfahul Huda, Assistant Front Office Manager
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X***r
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10.0
/10
Reviewed 5 day(s) ago
Very good service. The best.
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Accommodation's Reply
10 Nov 2026
Dear Mr./Ms. X*r, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya on your next visit. Sincerely, Mitfahul Huda, Assistant Front Office Manager
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, close to the airport, just a short walk away, clean, and definitely cool.
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Accommodation's Reply
10 Nov 2026
Dear Ms./Mrs. M*a, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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Novan D. P.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
A second time here and I always had a good experience.
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Accommodation's Reply
10 Nov 2026
Dear Mr. Novan D.P. Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager
Liesma L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The room was clean and comfortable. The service was friendly and helpful. The location is strategic. I would stay here again if I ever come back to Surabaya.
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Accommodation's Reply
10 Nov 2026
Dear Ms. Lisma L., This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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A***d
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10.0
/10
Reviewed 7 day(s) ago
The staff is very friendly, the rooms are very clean, suitable for bringing family.
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Accommodation's Reply
05 Nov 2026
Dear Mr./Ms. A*d, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager
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Youmi Q. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I was booking two rooms. The location is great and breakfast is good. But please improve the cleanliness. The windows in my room were dusty, also the glasses in my parents' room weren't changed when I was staying.
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Accommodation's Reply
05 Nov 2026
Dear Mrs. Youmi Q.C. Warm greetings from Midtown Hotel Surabaya Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our standard of service. In the future, we make sure this incident does not happen again. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst. Front Office Manager
ALKA
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10.0
/10
Reviewed 1 week(s) ago
Very comfortable room, delicious food.
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Accommodation's Reply
02 Nov 2026
Dear Mr./Ms. Alga, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain our service standards and provide you with the best possible service from the heart. Thank you again, and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly. I always want to stay here when I go to Surabaya. My absolute favorite ❤️
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Accommodation's Reply
04 Nov 2026
Dear Mr./Ms. A*i, This is a message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Once again, we thank you and welcome you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager.
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K***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The location in the center of Surabaya makes it easy for guests who have destinations in the center of Surabaya.
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Accommodation's Reply
02 Nov 2026
Dear Mr. ke*n, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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W***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The TV couldn't be replaced, either because the hotel's settings were broken or the remote was broken. But overall, it was good. Strategic location. Friendly service.
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Accommodation's Reply
04 Nov 2026
Dear Ms./Mrs. Wa, Sincerely, Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience caused and will continue to strive to improve our service standards. We will ensure that such an incident does not happen again. Thank you again, and we hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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gusti
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff is friendly, the food is quite tasty, the room is clean.
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Accommodation's Reply
02 Nov 2026
Dear Mr. Gusti, This is a message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will continue to strive to maintain our excellent service standards. Thank you again and we hope to welcome you back to Midtown Hotel Surabaya again. Sincerely, Mitfahul Huda, Assistant Front Office Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very helpful and humble, nice interior, comfortable room, and I enjoyed the meal.
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Accommodation's Reply
02 Nov 2026
Dear Mr/Mrs A***a. Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The view is nice, the room is comfortable.
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Accommodation's Reply
30 Oct 2026
Dear Ms./Mrs. A*i, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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O***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel, very friendly staff.
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Accommodation's Reply
02 Nov 2026
Dear Ms./Mrs. O*a, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager
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KARTIKA
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Three days stay there, three days eating the same meal.
1 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Mrs. Kartika N. Warm greetings from Midtown Hotel Surabaya Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our standard of service. In the future, we make sure this incident does not happen again. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst. Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I often stay here with many positive considerations, perhaps what needs to be considered is the front yard of the hotel, the place for getting on or off the hotel guests to be arranged in such a way that it is not chaotic, because the area is very limited.
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Accommodation's Reply
30 Oct 2026
Dear Mr./Ms. G*t, Sincerely, Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience caused and will continue to strive to improve our service standards. We will ensure that such an incident does not happen again. Thank you again and we hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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Lala
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Stayed here several times, good experience, good view. Thank you.
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Accommodation's Reply
30 Oct 2026
Dear Ms. Lala, This is a message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will continue to strive to maintain our excellent service standards. Thank you again and we hope to welcome you back to Midtown Hotel Surabaya again. Sincerely, Mitfahul Huda, Assistant Front Office Manager
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Siti M.
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10.0
/10
Reviewed 2 week(s) ago
The best hotel with a strategic location too.
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Accommodation's Reply
30 Oct 2026
Dear Mr. Siti M., This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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Exterior 4 Midtown Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.