How many rooms are available at Midtown Hotel Surabaya?

Midtown Hotel Surabaya has 197 rooms in total.

Does Midtown Hotel Surabaya provide parking?

Yes, Midtown Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about Midtown Hotel Surabaya?

Midtown Hotel Surabaya is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Midtown Hotel Surabaya

Name: Midtown Hotel Surabaya
Address: Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262, Jalan Basuki Rahmat No. 76, Jawa Timur, 60262, Indonesia
Rating: 8.5

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8.5

/10

Very Good

10,989 reviews

What Guests Say About Their Stay

Melisa E.

9.7

/ 10

I really like this hotel; it's close to everything. The staff are all friendly, the rooms are very clean, and the service is excellent. I'll definitely stay here again next time I'm in Surabaya.

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indarto w.

9.7

/ 10

I've stayed at the Midtown Hotel twice and have consistently had a satisfying experience. Maintain the excellent service and performance.

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N***a

10.0

/ 10

Comfortable, clean, strategic location. A comfortable and quiet stay. Friendly and satisfying service. Clean hotel, comfortable rooms. Strategic location, convenient. Worth it, will return. Excellent stay experience. Comfortable, suitable for business. Complete facilities, convenient. Very satisfied with my stay here.

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Verified Traveler

10.0

/ 10

All the staff are very friendly and very helpful, the rooms are nice, clean, very satisfying to stay here.

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D***n

10.0

/ 10

I've stayed here many times. I'm very pleased with the service and amenities. The location is excellent, close to Tunjungan Plaza Mall.

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In the Area

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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Within walking distance to Shopping Spot

note: hotel was previously named Midtown Hotel Midtown Hotel Surabaya is a hotel is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Midtown Hotel Surabaya

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Midtown Hotel Surabaya

Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

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Discover More About Midtown Hotel Surabaya

Discover Your Perfect Stay at Midtown Hotel Surabaya

Welcome to Midtown Hotel Surabaya, your premier destination for comfort, convenience, and exceptional service in the heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, Midtown Hotel Surabaya offers a welcoming atmosphere and a host of amenities designed to make your stay unforgettable. Room rates at Midtown Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Midtown Hotel Surabaya Location

Strategically situated in the vibrant city of Surabaya, Midtown Hotel Surabaya is located at Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262. This prime location places you just a short distance from the bustling city center, making it easy to access key business districts, popular shopping destinations, and cultural landmarks. For those arriving by air, the hotel is conveniently accessible from Juanda International Airport (SUB), offering a smooth transition from your flight to your comfortable accommodation. The surrounding area of Midtown Hotel Surabaya is known for its dynamic energy, offering a blend of modern conveniences and local charm. You'll find yourself close to a variety of dining options, entertainment venues, and essential services, ensuring everything you need is within easy reach.

Midtown Hotel Surabaya Facilities & Services

Facilities for guests at Midtown Hotel Surabaya are designed to cater to every need, ensuring a relaxing and productive stay.

Enjoy a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding after a long day. Operating hours are from 7:00 AM to 7:00 PM.
Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
Maintain your fitness routine at our well-equipped fitness center, open daily from 6:00 AM to 9:00 PM.
Indulge in a rejuvenating experience at our on-site spa, offering a range of treatments to soothe your body and mind. Please inquire at the reception for operating hours and treatment prices.
For our younger guests, a dedicated children's play area provides a fun and safe space to enjoy.
Business travelers will appreciate our fully equipped business center and meeting rooms, available for rent.
Enjoy the convenience of free on-site parking for guests.
A complimentary shuttle service is available to take you to nearby popular shopping malls and business hubs. Please check with the concierge for the schedule.

Midtown Hotel Surabaya Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Midtown Hotel Surabaya. We offer options to suit every traveler's needs, from solo adventurers to families.

Deluxe Room:
These stylish rooms offer a comfortable retreat with city views. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub.
Executive Room:
Slightly larger than the Deluxe, these rooms provide enhanced comfort and amenities, also featuring city views. Available in smoking and non-smoking options. Bathtub available in select rooms.
Suite:
For those seeking extra space and luxury, our Suites offer a separate living area and premium furnishings, with stunning city views. Available in non-smoking. Bathtub included.
Family Room:
Designed to accommodate families, these spacious rooms provide ample sleeping arrangements and comfort. City views are standard. Non-smoking. Bathtub available.

Midtown Hotel Surabaya is pleased to offer a limited number of pet-friendly rooms. Please note that specific conditions apply, and an additional cleaning fee of PHP 500 will be charged per pet, per stay. Advance booking for pet-friendly rooms is highly recommended.

Midtown Hotel Surabaya Dining & Restaurants

Savor a delightful culinary journey at Midtown Hotel Surabaya, where our dining venues offer a variety of flavors to please every palate.

The Grand Cafe:
Our all-day dining restaurant offers a lavish breakfast buffet featuring both international and local Indonesian specialties. Lunch and dinner à la carte menus are also available. Estimated price per person: PHP 350 - PHP 700. Operating hours: 6:00 AM - 10:00 PM.
Sky Lounge:
Enjoy breathtaking city views and a selection of expertly crafted cocktails and light snacks at our rooftop bar. Perfect for evening relaxation. Estimated price per person: PHP 400 - PHP 800. Operating hours: 5:00 PM - 12:00 AM.
In-Room Dining:
For a more private dining experience, our extensive in-room dining menu is available 24 hours a day.

Midtown Hotel Surabaya Nearby Attractions and Activities

Explore the vibrant city of Surabaya and its surrounding areas, with Midtown Hotel Surabaya serving as your ideal base.

Tugu Pahlawan (Heroes Monument):
A significant historical landmark commemorating the Battle of Surabaya.
House of Sampoerna:
A beautifully preserved Dutch colonial building that now houses a museum dedicated to the history of Indonesian clove cigarettes.
Surabaya Town Square (Sutos):
A popular lifestyle and entertainment complex featuring shops, restaurants, and cinemas.
Ampel Mosque and Old City:
Immerse yourself in the rich cultural heritage of Surabaya by visiting the historic Ampel Mosque and exploring the charming old city district.
Galaxy Mall:
One of Surabaya's premier shopping destinations, offering a wide array of local and international brands, dining options, and entertainment.

If you are looking for other activities around Midtown Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Midtown Hotel Surabaya from the Airport

Navigating your journey to Midtown Hotel Surabaya is made simple with various transportation options available from Juanda International Airport (SUB). The airport transfer service of Midtown Hotel Surabaya ensures a seamless arrival.

Hotel Private Airport Transfer:
For ultimate convenience and comfort, pre-book Midtown Hotel Surabaya's private airport transfer service. Our professional drivers will meet you at the arrivals hall and whisk you directly to the hotel. Estimated price: PHP 800 - PHP 1200. You can arrange this through our concierge or via airport transfer services.
Taxi:
Metered taxis are readily available at the airport's designated taxi stands. This is a convenient option for reaching Midtown Hotel Surabaya. Estimated price: PHP 250 - PHP 400, depending on traffic.
Ride-hailing Service:
You can easily book a ride-hailing service through your preferred app upon arrival at the airport. This offers a cost-effective and convenient way to reach the hotel. Estimated price: PHP 200 - PHP 350.

Understanding how to get to Midtown Hotel Surabaya is key to a stress-free start to your trip.

Summary of Why You Should Choose to Stay at Midtown Hotel Surabaya

Choosing Midtown Hotel Surabaya means opting for a memorable and comfortable experience in Jawa Timur. With excellent room availability at Midtown Hotel Surabaya, you're sure to find the perfect accommodation for your needs.

Prime Location:
Situated in a vibrant and accessible part of Surabaya, close to key attractions and business hubs.
Exceptional Facilities:
From a refreshing swimming pool and fitness center to a relaxing spa, we cater to all your needs.
Diverse Dining Options:
Enjoy a variety of culinary delights at our on-site restaurants and bars.
Comfortable Accommodations:
A range of well-appointed rooms and suites designed for your relaxation.
Excellent Service:
Our dedicated staff are committed to providing warm hospitality and efficient service.

Ready to experience the best of Surabaya? Booking Midtown Hotel Surabaya is easy and convenient. For the best rates and a seamless booking process, we recommend using Traveloka.

Explore more options and find great deals:

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All facilities in Midtown Hotel Surabaya

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

General

AC
Banquet
Connecting rooms
Family room
Non-smoking room
Smoking area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Food and Drinks

Bar
Breakfast
Show cooking restaurant
Vegetarian meal

Business Facilities

Conference room
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Transportation

Secure parking
Valet parking

Accessibilty

Braille or raised signage
Wheelchair accessible

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Things to Do

Massage

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Midtown Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Midtown Hotel Surabaya	197
Number of floors in Midtown Hotel Surabaya	18
Another facilities in Midtown Hotel Surabaya	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Midtown Hotel Surabaya

What are available facilities at Midtown Hotel Surabaya?

There are top facilites at Midtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Midtown Hotel Surabaya?

The standard check-in time at Midtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Midtown Hotel Surabaya provide breakfast?

Yes, Midtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Midtown Hotel Surabaya?

Midtown Hotel Surabaya is a 3.0-star hotel.

How many floors does Midtown Hotel Surabaya have?

Midtown Hotel Surabaya has 18 floors.

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More Reviews from Other Guests in Midtown Hotel Surabaya

Overall Ratings & Reviews Midtown Hotel Surabaya

Traveloka (10,850)

Other sources (139)

8.6

Very Good

From 10,850 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Midtown Hotel Surabaya

All

Distance to City Center (252)

Staff Friendliness (232)

Bedroom (230)

Ambiance (206)

Room Space (196)

Accessibility (188)

Bathroom (188)

Surroundings (170)

Taste (166)

Hotel Area (159)

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Traveler Reviews Midtown Hotel Surabaya

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Customer reviews

y***y

8.5

/10

Reviewed 11 hour(s) ago

Strategic location from shopping center and city center, clean rooms, very fast check-in and check-out, friendly staff

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Verified Traveler

Leisure

8.5

/10

Reviewed 1 day(s) ago

Overall good and enjoyable.

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N***a

Leisure

10.0

/10

Reviewed 1 day(s) ago

The Tunjungan area is quite close and within walking distance. The hotel rooms are clean and spacious, with cool air conditioning. There's a Surabaya souvenir shop next door, so it's not far if you're looking for souvenirs.

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F***a

9.7

/10

Reviewed 5 day(s) ago

The staff and service are very friendly, the location is also strategic from the shopping center.

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Accommodation's Reply

19 Aug 2026

Dear Mr./Ms. F*a, Midtown Hotel Surabaya extends its warmest greetings. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service and dedication. Thank you again, and we hope to welcome you back to Midtown Hotel Surabaya once more. Sincerely, Mitfahul Huda, Assistant Head of Front Office

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Melisa E.

9.7

/10

Reviewed 6 day(s) ago

I really like this hotel; it's close to everything. The staff are all friendly, the rooms are very clean, and the service is excellent. I'll definitely stay here again next time I'm in Surabaya.

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Accommodation's Reply

19 Aug 2026

Dear Ms. Melissa E., This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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indarto w.

Business

9.7

/10

Reviewed 6 day(s) ago

I've stayed at the Midtown Hotel twice and have consistently had a satisfying experience. Maintain the excellent service and performance.

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Accommodation's Reply

19 Aug 2026

Dear Mr. Indarto W., This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will continue to strive to maintain our excellent service standards. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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S***a

10.0

/10

Reviewed 2 week(s) ago

I enjoyed my stay here. I'll probably stay here again with my family. Thank you for the experience.

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Accommodation's Reply

06 Aug 2026

Dear Ms./Mrs. S*a, With our deepest respect from Midtown Hotel Surabaya, Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service and dedication. Thank you again and we hope to welcome you back to Midtown Hotel Surabaya again. Sincerely, Miftahul Huda, Assistant Head of Front Office

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K***r

Leisure

10.0

/10

Reviewed 3 week(s) ago

It's fun to stay here, you can get a room according to your request with a view as beautiful as this.

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Accommodation's Reply

06 Aug 2026

Dear Gentlemen/Ladies, This is a message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again, and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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ARDHEA Y. P.

Staycation

8.7

/10

Reviewed 3 week(s) ago

I really like it because it is in the city center, but there are some facilities that are broken and have not been repaired (AC thermometer).

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1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Ms./Mrs. Aldia YP, This is a message from Puzat Bandar Surabaya Hotel. We thank you for staying with us. We apologize for any inconvenience you experienced and will strive to improve our services to ensure this does not happen again. We look forward to welcoming you again in the future. Sincerely, Mikhatful Huda, Deputy Front Office Manager.

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W***y

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the rooms are clean, and the food is delicious.

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Accommodation's Reply

04 Aug 2026

Dear Mr./Ms. W*y, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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D***i

10.0

/10

Reviewed 3 week(s) ago

Comfortable accommodation with beautiful views of Surabaya city. Close to shopping centers.

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Accommodation's Reply

29 Jul 2026

Dear Mr./Ms. D*i, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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A***a

Staycation

9.1

/10

Reviewed 4 week(s) ago

It's all worth it, room, service, and everything.

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Accommodation's Reply

29 Jul 2026

Dear Mr/Mrs. A***a. Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager

A***n

Business

9.4

/10

Reviewed 4 week(s) ago

The hotel is close to the airport transfer center, with a souvenir shop nearby. The rooms are fragrant and clean. The only downside is the bathroom lighting isn't bright enough.

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Accommodation's Reply

29 Jul 2026

Dear Mr/Ms A*n, Warm regards from Midtown Surabaya Hotel. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to receive your feedback and will do our best to maintain the best and most dedicated service. Once again, thank you and we look forward to welcoming you back to Midtown Surabaya Hotel. Sincerely, Miftahul Huda, Assistant Head of Front Desk

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I***h

10.0

/10

Reviewed 4 week(s) ago

Friendly staff, clean rooms, okay for a stopover.

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Accommodation's Reply

29 Jul 2026

Dear Mr./Ms. I*h, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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S***i

8.2

/10

Reviewed 4 week(s) ago

This is my third day staying at this hotel. Mineral water isn't provided in this room type, but fortunately, I still have some. The staff are all friendly and helpful with moving to the next room.

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Accommodation's Reply

29 Jul 2026

Dear Ms./Mrs. S*i, Sincerely, Midtown Hotel Surabaya would like to express our gratitude for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience caused and will continue to strive to improve our service standards. We will ensure that such an incident does not happen again. Thank you again, and we hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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F***i

Leisure

8.5

/10

Reviewed 4 week(s) ago

Rooms with the best view, marvelous 1516 and 1518

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1 people find it helpful

Accommodation's Reply

23 Jul 2026

Dear Mr./Ms. F*i, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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N***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

23 Jul 2026

Dear Ms./Mrs. N*a, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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N***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

23 Jul 2026

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F***i

Leisure

10.0

/10

Reviewed 5 week(s) ago

The hotel staff was friendly and very helpful upon check-in. The only downside of the hotel was that the wifi couldn't connect at all while staying there.

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Accommodation's Reply

23 Jul 2026

Dear Mr./Ms. F*i, Sincerely, Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience caused and will continue to strive to improve our service standards. We will ensure that such an incident does not happen again. Thank you again, and we hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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R***i

Leisure

9.7

/10

Reviewed 5 week(s) ago

From check-in to check-out, the service was exceptional! The staff were incredibly friendly and helpful. A truly memorable stay at Midtown Surabaya!

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Accommodation's Reply

23 Jul 2026

Dear Mr./Ms. R*i, This is a message from Midtown Hotel Surabaya: Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.