Monoloog Hotel Palembang

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8.2
/10
Very Good
14,829 reviews

What Guests Say About Their Stay

Distance To City Center (156)
Ambiance (135)
Bedroom (134)
Staff Friendliness (130)

P***T

10.0
/ 10
I had a wonderful stay at Monoloog Hotel Palembang. The service from all the staff was excellent, friendly, and responsive throughout my stay.
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A***a

9.4
/ 10
I was very satisfied with my stay at this hotel. The room was clean, tidy, fragrant, and the amenities were very complete. The hotel staff was also very friendly and helpful. The location is strategic, close to malls and tourist attractions.
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R***a

9.7
/ 10
The hotel is comfortable and clean, the staff are friendly. There is an elevator, the shower is fast, there is hot water. Next time I stay here again. Basically recommended.
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Gusti N. D.

10.0
/ 10
Pusat kota, nyaman, bersih, dan resto makanan yang enak. Sehari menginap sampai nambah sehari lagi. Recommended banget, murah, dan nyaman.

Lazhura T.

9.7
/ 10
I’ve got a wonderful experience in red planet palembang. Good price with good room and friendly service.
In the Area
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Jl. Jendral Sudirman Kelurahan 20 Ilir III, Kecamatan Ilir Timur 1 , Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Monoloog Hotel Palembang (Formerly Red Planet Palembang) Staying at Monoloog Hotel Palembang is a good choice when you are visiting Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Monoloog Hotel Palembang

Jl. Jendral Sudirman Kelurahan 20 Ilir III, Kecamatan Ilir Timur 1 , Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129
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Discover More About Monoloog Hotel Palembang

Welcome to Monoloog Hotel Palembang, your premier destination for an unforgettable stay in the heart of Sumatera Selatan. We pride ourselves on offering a unique blend of comfort, style, and exceptional service, ensuring every guest experiences the true essence of Palembang. Whether you're here for business or leisure, Monoloog Hotel Palembang is designed to be your home away from home, providing a tranquil retreat amidst the vibrant energy of the city.

Monoloog Hotel Palembang Location

Monoloog Hotel Palembang is conveniently situated in the bustling Sekip Jaya area, offering easy access to the city's key attractions and business districts. Located at Jl. Jendral Sudirman Kelurahan 20 Ilir III, Kecamatan Ilir Timur 1 , Ilir Timur I, Palembang, Sumatra Selatan, Indonesia, 30129, our hotel is approximately 30 minutes from Sultan Mahmud Badaruddin II International Airport and a mere 15 minutes from the city center. The atmosphere surrounding Monoloog Hotel Palembang is one of vibrant urban life, with a variety of local eateries and shops just a short stroll away, perfect for those who wish to immerse themselves in the local culture and flavors. Its strategic position makes it an ideal base for exploring all that Palembang has to offer.

Monoloog Hotel Palembang Facilities & Services

Facilities for guests at Monoloog Hotel Palembang are thoughtfully curated to enhance your stay. We offer a range of amenities designed for your comfort and convenience:

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all hotel guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available 24/7 for your convenience.
  • Restaurant:

    Enjoy delectable local and international cuisine at our on-site restaurant, serving breakfast, lunch, and dinner.
  • Bar:

    Unwind with a crafted cocktail or a refreshing beverage at our stylish hotel bar, open from 11:00 AM to 11:00 PM.
  • Meeting Rooms:

    For business travelers, we offer modern meeting facilities equipped with the latest technology.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist with any requests or inquiries.
  • Concierge Services:

    Get personalized recommendations and assistance with tour bookings and transportation arrangements.
  • Luggage Storage:

    Available for guests who need to store their belongings before check-in or after check-out.
  • Daily Housekeeping:

    Ensuring your room is always clean and tidy.

Monoloog Hotel Palembang Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of Monoloog Hotel Palembang range from comfortable standard rooms to spacious suites, each offering a unique experience. Guests can choose from:

  • Deluxe Room:

    Featuring a comfortable queen or twin bed, city view, and non-smoking options. Some Deluxe rooms may include a bathtub.
  • Executive Room:

    Offering enhanced amenities, a king-sized bed, and a city view. Bathtub availability varies.
  • Suite:

    Our spacious suites provide a separate living area, a king-sized bed, and premium amenities, with most offering a bathtub and a panoramic city view.
  • Family Room:

    Ideal for families, these rooms come with multiple beds and ample space, ensuring a comfortable stay for everyone.

All rooms are designated as non-smoking to ensure a pleasant environment for all guests. Please inquire about specific room features, such as bathtub availability, when booking.

Monoloog Hotel Palembang Dining & Restaurants

Savor a culinary journey at Monoloog Hotel Palembang, where our dining venues offer a delightful array of flavors. Our on-site restaurant, "The Palembang Kitchen," serves a breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices per person for lunch and dinner starting from PHP 450. The restaurant is open daily from 6:00 AM to 10:00 PM, showcasing authentic local Indonesian dishes alongside international favorites. For a more relaxed setting, our "Sky Lounge Bar" offers a selection of beverages and light snacks from 4:00 PM to 11:00 PM, providing a perfect spot to unwind and enjoy the city views.

Monoloog Hotel Palembang Nearby Attractions and Activities

Explore the rich culture and vibrant attractions surrounding Monoloog Hotel Palembang. Immerse yourself in the local heritage and discover the beauty of Palembang:

  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Palembang):

    A significant religious and historical site in the city.
  • Palembang City Center:

    Explore the heart of the city for shopping, dining, and local experiences.
  • Kuto Besak Fortress:

    Discover the historical remnants of this ancient fortress.
  • Puntikayu Park:

    A green oasis perfect for a relaxing stroll or family outing.

If you are looking for other activities around Monoloog Hotel Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to Monoloog Hotel Palembang from the Airport

Getting to Monoloog Hotel Palembang is straightforward, with several convenient options available. The airport transfer service of Monoloog Hotel Palembang can be arranged for a seamless arrival. Here's how to get to Monoloog Hotel Palembang:

  • Hotel Private Transfer:

    The most convenient option is to pre-book a private car through the hotel. This service offers door-to-door convenience and is available at an estimated cost of PHP 800-1200, depending on the vehicle type.
  • Taxi:

    Metered taxis are readily available at Sultan Mahmud Badaruddin II International Airport. The journey to Monoloog Hotel Palembang typically takes around 30 minutes and costs approximately PHP 150-250.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via your smartphone. This is a popular and often cost-effective option, with fares usually ranging from PHP 120-200.
  • Airport Shuttle:

    While less common for direct hotel transfers, inquire at the airport information desk for any available public shuttle services that might get you closer to the hotel's vicinity.

For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Monoloog Hotel Palembang

Choosing Monoloog Hotel Palembang means opting for a memorable and comfortable experience. Here are the key reasons why you should book your next stay with us:

  • Prime Location:

    Conveniently situated in Sekip Jaya, offering easy access to attractions and city amenities.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining options.
  • Comfortable Rooms:

    A variety of well-appointed rooms to suit your needs, ensuring a restful stay.
  • Exceptional Service:

    Our friendly and professional staff are dedicated to making your stay enjoyable.
  • Value for Money:

    Competitive rates and special offers make Monoloog Hotel Palembang an excellent choice.

Room availability at Monoloog Hotel Palembang is often in high demand, so we recommend booking in advance. Booking Monoloog Hotel Palembang is simple and secure through Traveloka. Take advantage of exclusive deals and ensure your preferred dates are secured.

For your next trip, consider these options:

Book budget hotels in Sumatera Selatan and discover affordable yet comfortable accommodations.

Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Monoloog Hotel Palembang

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Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Non-smoking room

Business Facilities

  • Computer station
  • Meeting facilities

Accessibilty

  • Accessibility equipment

Accommodation Policy & General Information in Monoloog Hotel Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

An additional charge applies for smoking rooms
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

An additional charge applies for smoking rooms
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Monoloog Hotel Palembang
147
Number of floors in Monoloog Hotel Palembang
11
Another facilities in Monoloog Hotel Palembang
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Monoloog Hotel Palembang

What are available facilities at Monoloog Hotel Palembang?
There are top facilites at Monoloog Hotel Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Monoloog Hotel Palembang?
The standard check-in time at Monoloog Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Monoloog Hotel Palembang provide breakfast?
Yes, Monoloog Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Monoloog Hotel Palembang?
Monoloog Hotel Palembang is a 2.5-star hotel.
How many floors does Monoloog Hotel Palembang have?
Monoloog Hotel Palembang has 11 floors.
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More Reviews from Other Guests in Monoloog Hotel Palembang

8.2
Very Good
From 14,829 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.7

Location

8.4

Service and Facilites

8.2

People often mention about Monoloog Hotel Palembang
All
Bedroom (77)
Ambiance (76)
Distance to City Center (75)
Staff Friendliness (69)
Bathroom (63)
Check-in/out Time (60)
Accessibility (59)
Wifi (53)
Hotel Area (53)
Room Space (49)
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Traveler Reviews Monoloog Hotel Palembang

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It's enough for one family and the service is quite friendly, it's just a shame there's no laundry bag for our dirty clothes, hehe.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to review your stay at Monolook Hotel Palembang. We are delighted to hear that you found our hotel comfortable enough for your family and that you were pleased with the friendly service from our team. We also appreciate your suggestion regarding the availability of laundry bags in the rooms. We will take this feedback into consideration to improve our facilities and ensure all guests have a comfortable stay. We look forward to welcoming you and your family back to Monolook Hotel Palembang on your next visit. Sincerely, Monolook Hotel Palembang
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P***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I had a wonderful stay at Monoloog Hotel Palembang. The service from all the staff was excellent, friendly, and responsive throughout my stay.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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Tinus D.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
Stayed for 2 nights on business… comfortable, pleasant, and easy to access. However, please double-check the cleanliness of the bed (sheets).
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Accommodation's Reply
20 Jul 2026
Dear Mr. Tinus D, Thank you for choosing our hotel for your business trip and thank you for taking the time to write a review. We are pleased to hear that you felt comfortable during your stay and appreciated the convenient location of our hotel. However, we apologize for the comment regarding the cleanliness of the linens. This feedback is very valuable to us, and we will contact the housekeeping team immediately to ensure we pay more attention to the cleanliness and availability of the rooms. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Eve Fabrianti, Hotel Manager
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M Faried A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Clean and comfortable room. Close to food and LRT stations. Overall good. Thanks.
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Accommodation's Reply
18 Jul 2026
Dear Mr. Farid A., Thank you for your excellent rating of Monolux Palembang Hotel. We greatly appreciate your compliments. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, Eve Fabrianti, Hotel Manager
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed here for 4 days and 3 nights. Overall, it was okay, except the AC wasn't working well during the day, probably because Palembang's weather is so hot.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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t***a
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9.7
/10
Reviewed 6 week(s) ago
I've booked many times offline and online, and Monolog Hotel is still the best 👌🏼
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The room was clean and comfortable. The AC was cold. The shower was top-notch. There was a smart TV for the kids' entertainment. The bed cover, however, had a few stains.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel for your business trip and thank you for taking the time to write a review. We are pleased to hear that you were comfortable during your stay and appreciated our convenient location. However, we regret your comment regarding the cleanliness of the linens. This feedback is very valuable to us, and we will contact our housekeeping team immediately to ensure we pay more attention to the cleanliness and availability of your rooms. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Avi Fabrianti, Hotel Manager
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Miftahul J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very effective here.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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F***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 8 week(s) ago
The hotel was nice, not bad. The breakfast was lacking in variety, and the staff was lacking. They knocked on the door before check-out, and the mattress was a bit musty.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel and taking the time to review your stay. We are delighted that you were satisfied with our services. However, we apologize for a few aspects that did not meet your expectations, particularly regarding the variety of breakfast options, the quality of service from our staff, and the inconvenience of the knocking on your room door before check-out. We will investigate these matters with the relevant departments to improve our service and communication with our guests. Regarding the unclean bedding, we apologize for the inconvenience. We will forward this feedback to the housekeeping department for investigation and improvement to ensure your greater comfort. We greatly appreciate your suggestions and feedback, which contribute to our improvement. We hope to have the opportunity to welcome you back again and provide you with an even better stay experience in the future. Sincerely, Eve Fabrianti, Hotel Manager
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Tri A. K. L.
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9.1
/10
Reviewed 8 week(s) ago
Great service and rooms.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The information and room service were very helpful, plus the food was good.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to provide the best service and a memorable stay for all guests. We look forward to welcoming you back on your next visit. Sincerely, AV Fabrianti, Hotel Manager
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Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Only brushed one tooth, the AC in room 402 was leaking, the bed should be replaced, and I didn't sleep well.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to rate and review your stay at Monolook Hotel Palembang. We are delighted to hear that you were generally satisfied with your stay with us. We apologize for the inconvenience caused by the leaking air conditioning and the uncomfortable mattress. We have forwarded your feedback to our housekeeping and maintenance teams to investigate and repair the relevant issues immediately to ensure your comfort. Thank you for your valuable feedback. We hope to welcome you back again for an even more comfortable stay. Sincerely, AV Fabrianti, Hotel Manager
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l***a
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10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff at check-in and check-out.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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M***d
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9.4
/10
Reviewed 10 week(s) ago
The security is not friendly and for all it is very okay.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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Verified Traveler
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10.0
/10
Reviewed 11 week(s) ago
Very comfortable, highly recommended for business trips.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to provide the best service and a memorable stay for all guests. We look forward to welcoming you back on your next visit. Sincerely, AV Fabrianti, Hotel Manager
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M***k
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9.4
/10
Reviewed 12 week(s) ago
The receptionist was super friendly! I'll be back here again! How can I explain that friendliness? Hehe. Just book a room at Monoloog to experience the friendly service! Keep it up!
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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L***a
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8.5
/10
Reviewed 12 week(s) ago
Its amazing, 😍😍
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to provide the best service and a memorable stay for all guests. We look forward to welcoming you back on your next visit. Sincerely, AV Fabrianti, Hotel Manager
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A***i
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Staycation
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8.5
/10
Reviewed 13 week(s) ago
The CI/CO process is very fast and friendly.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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M***D
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
Strategic location, in the middle of the city and also the hotel food is delicious and the price is mid-price, not too pricey.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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N***r
icon-Medical
Medical
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10.0
/10
Reviewed 14 week(s) ago
Stayed 2 days then added 2 more days, satisfactory service, close to Alfa and Indomaret, delicious food, clean rooms, can check in at 1:30 pm, top, next time I go to Palembang I will stay here again
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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Number of reviews per page
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40

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Others 4 Monoloog Hotel Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 14,829 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.7

Location

8.4

Service and Facilites

8.2

People often mention about Monoloog Hotel Palembang
All
Bedroom (77)
Ambiance (76)
Distance to City Center (75)
Staff Friendliness (69)
Bathroom (63)
Check-in/out Time (60)
Accessibility (59)
Wifi (53)
Hotel Area (53)
Room Space (49)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Monoloog Hotel Palembang

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It's enough for one family and the service is quite friendly, it's just a shame there's no laundry bag for our dirty clothes, hehe.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to review your stay at Monolook Hotel Palembang. We are delighted to hear that you found our hotel comfortable enough for your family and that you were pleased with the friendly service from our team. We also appreciate your suggestion regarding the availability of laundry bags in the rooms. We will take this feedback into consideration to improve our facilities and ensure all guests have a comfortable stay. We look forward to welcoming you and your family back to Monolook Hotel Palembang on your next visit. Sincerely, Monolook Hotel Palembang
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P***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I had a wonderful stay at Monoloog Hotel Palembang. The service from all the staff was excellent, friendly, and responsive throughout my stay.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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Tinus D.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
Stayed for 2 nights on business… comfortable, pleasant, and easy to access. However, please double-check the cleanliness of the bed (sheets).
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Accommodation's Reply
20 Jul 2026
Dear Mr. Tinus D, Thank you for choosing our hotel for your business trip and thank you for taking the time to write a review. We are pleased to hear that you felt comfortable during your stay and appreciated the convenient location of our hotel. However, we apologize for the comment regarding the cleanliness of the linens. This feedback is very valuable to us, and we will contact the housekeeping team immediately to ensure we pay more attention to the cleanliness and availability of the rooms. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Eve Fabrianti, Hotel Manager
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M Faried A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Clean and comfortable room. Close to food and LRT stations. Overall good. Thanks.
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Accommodation's Reply
18 Jul 2026
Dear Mr. Farid A., Thank you for your excellent rating of Monolux Palembang Hotel. We greatly appreciate your compliments. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, Eve Fabrianti, Hotel Manager
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed here for 4 days and 3 nights. Overall, it was okay, except the AC wasn't working well during the day, probably because Palembang's weather is so hot.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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t***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I've booked many times offline and online, and Monolog Hotel is still the best 👌🏼
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The room was clean and comfortable. The AC was cold. The shower was top-notch. There was a smart TV for the kids' entertainment. The bed cover, however, had a few stains.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel for your business trip and thank you for taking the time to write a review. We are pleased to hear that you were comfortable during your stay and appreciated our convenient location. However, we regret your comment regarding the cleanliness of the linens. This feedback is very valuable to us, and we will contact our housekeeping team immediately to ensure we pay more attention to the cleanliness and availability of your rooms. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Avi Fabrianti, Hotel Manager
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Miftahul J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very effective here.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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F***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 8 week(s) ago
The hotel was nice, not bad. The breakfast was lacking in variety, and the staff was lacking. They knocked on the door before check-out, and the mattress was a bit musty.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel and taking the time to review your stay. We are delighted that you were satisfied with our services. However, we apologize for a few aspects that did not meet your expectations, particularly regarding the variety of breakfast options, the quality of service from our staff, and the inconvenience of the knocking on your room door before check-out. We will investigate these matters with the relevant departments to improve our service and communication with our guests. Regarding the unclean bedding, we apologize for the inconvenience. We will forward this feedback to the housekeeping department for investigation and improvement to ensure your greater comfort. We greatly appreciate your suggestions and feedback, which contribute to our improvement. We hope to have the opportunity to welcome you back again and provide you with an even better stay experience in the future. Sincerely, Eve Fabrianti, Hotel Manager
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Tri A. K. L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Great service and rooms.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The information and room service were very helpful, plus the food was good.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to provide the best service and a memorable stay for all guests. We look forward to welcoming you back on your next visit. Sincerely, AV Fabrianti, Hotel Manager
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Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Only brushed one tooth, the AC in room 402 was leaking, the bed should be replaced, and I didn't sleep well.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to rate and review your stay at Monolook Hotel Palembang. We are delighted to hear that you were generally satisfied with your stay with us. We apologize for the inconvenience caused by the leaking air conditioning and the uncomfortable mattress. We have forwarded your feedback to our housekeeping and maintenance teams to investigate and repair the relevant issues immediately to ensure your comfort. Thank you for your valuable feedback. We hope to welcome you back again for an even more comfortable stay. Sincerely, AV Fabrianti, Hotel Manager
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l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff at check-in and check-out.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The security is not friendly and for all it is very okay.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable, highly recommended for business trips.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to provide the best service and a memorable stay for all guests. We look forward to welcoming you back on your next visit. Sincerely, AV Fabrianti, Hotel Manager
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M***k
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The receptionist was super friendly! I'll be back here again! How can I explain that friendliness? Hehe. Just book a room at Monoloog to experience the friendly service! Keep it up!
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Its amazing, 😍😍
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to provide the best service and a memorable stay for all guests. We look forward to welcoming you back on your next visit. Sincerely, AV Fabrianti, Hotel Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The CI/CO process is very fast and friendly.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Strategic location, in the middle of the city and also the hotel food is delicious and the price is mid-price, not too pricey.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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N***r
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Stayed 2 days then added 2 more days, satisfactory service, close to Alfa and Indomaret, delicious food, clean rooms, can check in at 1:30 pm, top, next time I go to Palembang I will stay here again
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for your excellent rating of Monolog Hotel Palembang. We greatly appreciate your feedback. Such support motivates our entire team to strive for the best service and provide a memorable stay for all guests. We hope to welcome you back again in the future. Sincerely, AV Fabrianti, Hotel Manager
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